Database Info

Finally a fully functioning phone

So long story short I lost my phone a week ago, one with terrible gps I should add, I didn't get the standard 5 dollar a month insurance from the death star, the guy at the wireless place offered me some other option where you pay a hundred up front but the deductible was only fifty so I did it thank god.
The insurance was through protect cell. So i filed a claim and they two dayed me phone feddy ex new sim card all. So i activated the phone and what do you know it has constant, i mean extremely constant random shutdown, like every 20 minutes while the battery was over 50 percent. So i the insurance company back and what do you the had the cap on back order so instead of being able to over night me a phone I had to deal with random shutdowns for a few days.
So the new phone finally arrived today and so far no random shutdowns and I did a gps test today and it worked extremely better than ever before. Hopefully this continues. Because I did hear fresh phones are more apt to have a functionable gps.
So to everyone with some sort of issue I suggest using those one year manufacturers warranties until you get a completely functionable phone. I do understand that is a big hassle for most of us and we shouldn't have to do all that to get a working phone but imo its better then having a phone that is lacking in some of its functionability.
Now more testing on custom rom and I am all set, praying gps maintains cuz it's a dealbreaker for me

I got my replacement phone last week (random shutdowns). The replacement had 4 shutdowns in less than 24 hours, the phone I was replacing had 4 shutdowns in 2 months. Called and *****ed that the replacement was within the same IMEI range as the affected phones. They overnighted another phone without waiting for the first or second phone to be returned. Third phone is working fine so far. GPS on Andromeda 1.2 is awesome.

Yea my phone also falls into the random shutdown range sadly, but hey so did my first one and I hadnt had any problems with it. Curious do you have insurance through att or did you get your replacement through warranty?

Fortunately, I live within 25 miles of a AT&T Tech Center - right next to an AT&T Sales Store - and they always have the Cap in stock. I'm on my 4th one, due to hardware issues - all at 0 cost under warranty. They were nice enough to show me that the new phone would boot to recovery, lol.
Happily running Serendipity 5.12, and patiently awaiting Gingerbread.
Thanks to all the devs and members at xda forums for your tireless enthusiasm!

No insurance, all replaced under warranty.

well its day two and I'm now running andromeda, gps is decent but not spectacular. Scheming on an inspire now
Sent from my SGH-I897 using XDA Premium App

Held out since Dec 2010...replacement on the way
There are quite a few threads about the Captivate Shutdown issue, and actually there are a few with some good observations on how to potentially correct it, but ultimately it needs to be replaced
So, what have I tried:
1) Captivate Keep Alive: Works, but battery drain...and non solution.
2) Load Monitor: Works, not a huge battery drain...still, does not fix the underlying issue.
3) Contrary to what many have said, a custom rom/custom kernel does not fix the issue.
4) It does appear some have had success with cleaning battery terminals, and a few have stated Samsung replaced the battery terminals and it fixed the issue.
I called At&t today, 03/08/2011, they asked me for the IMEI code and what color the water damage indicators where (pink or white?). No water damage here, so white please.
They are doing an exchange by mail, since I do not live close to a repair center...I have 14-days to ship the original back. It was quick and to the point. The replacement is a "refurbished device" direct from the manufacturer. Fingers crossed that I do not experience this again on the replacement as others have.
Hope this helps someone sitting on the fence on whether or not to ship theirs back. Remember to unroot, unlag, and otherwise un-fun your phone before shipping back
Enigma

[Q] Stock GS3 dies while taking pictures

Ok here is my issue.
I had a VZ GS3, running the same software it had out of he box. ie I never rooted it or unlocked the bootloader(I was waiting for a stable JB/Touchwiz).
Anyway, I had the phone for about 3wks. Didn't run into any issues seemed to be working fine. One morning I was sitting around playing with the camera taking pictures of my girlfriend play with her dog.
In the middle of taking pictures the phone just died. At the the time the battery was pretty low maybe 10-15%. At first I thought the battery was dead so I tried charging it but the charging LED never lit up. Pressing the home button did nothing(no battery graphic). I went and took a shower leaving it on the charger for another 30min still no change. I tried booting into ODIN mode, but still got nothing.
So I got dressed and went to VZ. The tech pulled the battery and tried one from a display unit, but we still got nothing . We tried booting into ODIN with this new battery & still nothing. The tech said he had never seen anything like that happen before so they would return my phone on warranty (I don't have insurance).
Of course they send me a refurb and it works fine but I can't help but feel a little cheated, I bought a new $250 phone and through no fault of my own I have to live with this refurb. Also, this has made me a little wary of rooting my phone since if it hard bricks I won't be able to restore it to factory before sending it back.
Anybody hear of anything like this happening with other GS3's

What's wrong with a refurb? How do you feel cheated? You returned your non working phone for a phone that does work and passed another round of QC. I don't see the problem here.

mustbepbs said:
What's wrong with a refurb? How do you feel cheated? You returned your non working phone for a phone that does work and passed another round of QC. I don't see the problem here.
Click to expand...
Click to collapse
I feel cheated because using electronics puts on wear. The processor, the OLEDs, every piece of silicon in the phone is subject to degradation based on the amount of use, heat, liquid and impact its exposed to. By definition, the refurb is a phone that had some issue and was repaired.
I don't know what the phone has been exposed to prior to me receiving it. For all I know they re-flashed someones highly used phone stuck it in a new case/bezel and sent it to me. Any additional wear may down the road effect the performance of my phone. Its the same reason that the display unit at most stores is sold at a discount.
As to your talk of QC. They actually sent me 2 refurbs. The first one was put back together incorrectly & the battery door wouldn't close, so I had to return that one immediately after opening the box.

sololhj said:
I feel cheated because using electronics puts on wear. The processor, the OLEDs, every piece of silicon in the phone is subject to degradation based on the amount of use, heat, liquid and impact its exposed to. By definition, the refurb is a phone that had some issue and was repaired.
I don't know what the phone has been exposed to prior to me receiving it. For all I know they re-flashed someones highly used phone stuck it in a new case/bezel and sent it to me. Any additional wear may down the road effect the performance of my phone. Its the same reason that the display unit at most stores is sold at a discount.
As to your talk of QC. They actually sent me 2 refurbs. The first one was put back together incorrectly & the battery door wouldn't close, so I had to return that one immediately after opening the box.
Click to expand...
Click to collapse
Even if you buy new or get new for a replacement, you're still subject to the same problems that could arise, as you've already experienced. As for your other points, the phone has been out for a few months. I think you need to relax a little bit if you have legitimate issues, verizon will give you another refurb as you've already had to do.
Just because it's new doesn't make it impervious, as again you've already seen.

This was replaced under warranty so you should, in my opinion, have gotten a brand new phone. It's not like it was replaced out of warranty by an insurance company. You paid for a new phone that was defective at the fault of Samsung. It was not your fault. I'd contact Verizon AND Samsung and complain. Rerburb is NOT new. I call refurbished items used because that's a better definition of what they are.

I agree with sololhj. Even though the phone works and went through further qc, it's still not new. I paid for a new phone, I want a new phone. On my last phone there were issues, so I had it replaced. I got sent a refurbished one and it just wasn't the same. Weird feeling, hard to explain lol.
Sent from my SPH-L710 using xda app-developers app

mustbepbs said:
Even if you buy new or get new for a replacement, you're still subject to the same problems that could arise, as you've already experienced. As for your other points, the phone has been out for a few months. I think you need to relax a little bit if you have legitimate issues, verizon will give you another refurb as you've already had to do.
Just because it's new doesn't make it impervious, as again you've already seen.
Click to expand...
Click to collapse
Of course the same problems could arise, in fact I don't even blame Samsung for my phone bricking itself in the first. I probably just got a bad piece of silicon. The whole reason I started this thread is because now that this phone has been out for a month I thought I would have heard of this happening to someone else, but apparently it hasn't.
The point is, what if this phone belonged to a fellow XDA member who had a custom kernel running and had the cpu overclocked to 3GHZ, burning a whole in the phone? Then because of some other issue he reflashed the stock ROM, used the flash counter hack to return the phone to normal and returned it to Verizon.
Now that's my phone and all that wear & tear is on the chip potentially reducing its overall life. Aren't I entitled to a new unused piece of silicon, even if the probability of it having issues is the same as the refurb I received?

sololhj said:
Of course the same problems could arise, in fact I don't even blame Samsung for my phone bricking itself in the first. I probably just got a bad piece of silicon. The whole reason I started this thread is because now that this phone has been out for a month I thought I would have heard of this happening to someone else, but apparently it hasn't.
The point is, what if this phone belonged to a fellow XDA member who had a custom kernel running and had the cpu overclocked to 3GHZ, burning a whole in the phone? Then because of some other issue he reflashed the stock ROM, used the flash counter hack to return the phone to normal and returned it to Verizon.
Now that's my phone and all that wear & tear is on the chip potentially reducing its overall life. Aren't I entitled to a new unused piece of silicon, even if the probability of it having issues is the same as the refurb I received?
Click to expand...
Click to collapse
Yeah if you bought it in the last 14 days, verizon should give you a new one. Maybe I'm just not that paranoid about refurbished things as others.

[WARNING] PMA Wireless Charging defective on LG G3

As many of you know, the AT&T LG G3 is not like the rest of the G3's when it comes to wireless charging. The AT&T unit uses the PMA standard and not the QI type chargers.
Unfortunately after spending a few hundred dollars on wireless chargers and 2 Quick circle cases, I have discovered that the charging unit on the phone is defective.
I purchased 3 Duracell Power-mat chargers along with 2 quick circle cases.
First LG G3 with Circle case charged fine for the first day then failed. I guessed it might have been the case so I purchased new case and tried the new case on a new Power-mat - The phone did not charge. No charging light, no charging animation
I exchanged my LG G3 at best buy and tested the wireless charging in store - and the existing cases and the new LG G3 charged just fine.
After 24 hours the phone stopped charging... I tested my iPhone 4 and the battery packs and on the Power-mat and both charged fine.
Once again I exchanged the phone and used the new Circle case to charge - this time the wireless charging worked for a couple days and again this morning it stopped working.
I went back to best buy and was able to confirm that the circle case and the power-mats are all working and its the actual phone that has stopped working for the third time. 3 phones out of 3 phones have failed after no more than 48 hours using wireless charging - I have also noticed that others in the non-branded LG forum are having the same issues with the PMA charging.
I contacted LG and the lady wants me to send in my phone and be left with out a phone for a couple weeks so that they can repair it and see if there is anything wrong with it.
Please chime in if you are having the same issue.

Equipment involved in testing:
3 x LG G3 (AT&T) - all three failed
2 x LG G3 Quick Circle Case for AT&T - both still functioning and work on new AT&T LG G3's
3 x Duracell Powermat - All three still work with iPhone 4 and Galaxy s3 with case
Contact information for LG
800-243-0000

Thats something.
Your Canadian neighbors are using pma too.
Maybe lg finally realizes PMA IS JUNK.
I cant even find a pma case here in canada.
Always have to look at AT&T case.
I .... AT&T. Don't need there logo on my phone
Sent from my LG-D852 using XDA Free mobile app

neverends said:
Equipment involved in testing:
3 x LG G3 (AT&T) - all three failed
2 x LG G3 Quick Circle Case for AT&T - both still functioning and work on new AT&T LG G3's
3 x Duracell Powermat - All three still work with iPhone 4 and Galaxy s3 with case
Contact information for LG
800-243-0000
Click to expand...
Click to collapse
Thanks for starting the thread!!!
I gave ya thanks also. I talked to Customer Service yesterday at AT&T and I have to now bring my phone to a repair shop to Tuesday due to the Holiday. I talked to the repair center and they said that basically that I will have to be sent a new phone, because although the person I talked to believed me she said she would have to call att to get me a new phone sent because they don't stock the LG G3 obviously. It sucks that I am gonna have to flash my phone back to stock and what not. Obviously there is a major problem with the phone and Powermat charging. I hope LG figures it out and its just a hardware fix. Maybe something is tripping software wise and blocking it from charging. I would almost bet its software because it seems like it wants to connect when you first place it on the mat it makes a sound then disconnects. AT&T put something in the software and the hardware of the phone to block QI charging so I guess they didn't do enough testing with the software to block the QI on the ATT phone. I think it's ridiculous to force someone to use Powermat and not give you the option to choose because ATT is part of the powermat alliance or whatever the crap the group is called. The only way powermat will take off is if the i-sheep include it as a feature in the Iphone 6. It is rumored that NFC may be on the Horizon for the new Iphone and you can bet your ass if they add wireless charging it will be that powermat crap. The only good thing is we will see accessories out the azz for powermat if iphone got wireless charging.
Anyways Great thread 5*
Leroy

I was on the phone with ATT for an hour to get a replacement. They said since the phone charges correctly with the cord it wasn't anything wrong with the phone. I had to speak to a supervisor as well as an LG rep to tell ATT it was a hardware issue and that it was covered under warranty just to get a refurbish phone sent to me. Looking at this I want to send back the referb and keep my original phone knowing its bound to happen again. Maan this sucks. I like my wireless charging.

I picked up the LG Quick view case and powermat charger from Att store 2 weeks ago. No issues at all except I noticed my battery life was cut in half. Not sure why but I quit using them both and battery is back what it was. Both are going on Ebay.

Well the day i click the link on to read this forum is the day my wireless charging stopped, this must be a software issue cause how can it just stop right out of the blue, I'm blaming this thread for stopping my wireless charging when i read it lol, seriously there must be a way to get it to work. Is it confirmed that it is the phone and not the case? I was wirelessly charging for about a month.
Sent from my LG-D850 using XDA Free mobile app

Neverends,
Where were those other generic threads you were talking about that people were starting to have the same problems? I am just trying to do more research but have yet to find any other threads discussing this same problem. On another note I guess 2moro I will get another phone ordered, heck maybe I should wait because I would hate to keep blowing thru phones if it ends up being a software issue.

can you try a factory reset? I have a feeling this issue is like so many other little quirks of the phone (things that just stop working all of a sudden) and it's a software issue (like the Aux cable issues)

screwyluie said:
can you try a factory reset? I have a feeling this issue is like so many other little quirks of the phone (things that just stop working all of a sudden) and it's a software issue (like the Aux cable issues)
Click to expand...
Click to collapse
I was gonna do that b4 calling ATT back. I have read that it didn't help in another thread. I am rooted so I have got to flash back to stock anyways. I bought a new router and tried flashing dd wrt on it so it's got My phone flashing behind today already. I will report back after I get it flashed back to factory settings though.

neo4uo said:
I was gonna do that b4 calling ATT back. I have read that it didn't help in another thread. I am rooted so I have got to flash back to stock anyways. I bought a new router and tried flashing dd wrt on it so it's got My phone flashing behind today already. I will report back after I get it flashed back to factory settings though.
Click to expand...
Click to collapse
I had the same exact issue. Worked fine for a month and then all of a sudden one day stopped working for no apparent reason. I tried factory resetting and this did not work. Had to fight with AT&T to replace the phone as they just don't get it. Finally was replaced and works fine again. Let's see how long it lasts this time...

phonehead6720 said:
I had the same exact issue. Worked fine for a month and then all of a sudden one day stopped working for no apparent reason. I tried factory resetting and this did not work. Had to fight with AT&T to replace the phone as they just don't get it. Finally was replaced and works fine again. Let's see how long it lasts this time...
Click to expand...
Click to collapse
Apparently there is some competent people that work there. I actually got someone that knew about the issue. He remoted into my phone and looked for a reading and said yep I see there is an error with your wireless charging. I played stupid and am glad I flashed back to factory.
oh ya by the way going back to stock no root did not fix anything lol. Anyways the rep got me a new phone shipped out no hassle or problems at all.
He actually told me that they knew what was wrong and said that it isn't going to affect many people because a lot of people are not going to wireless charge if there is any truth to that, but that an update would not be pushed out for awhile for the fix. He said the new phone that they are sending me will not stop charging. Anyways we will see how that goes.

screwyluie said:
can you try a factory reset? I have a feeling this issue is like so many other little quirks of the phone (things that just stop working all of a sudden) and it's a software issue (like the Aux cable issues)
Click to expand...
Click to collapse
Factory reset and restore using LG tools does not help
Sent from my LG-D850 using Tapatalk

neo4uo said:
Apparently there is some competent people that work there. I actually got someone that knew about the issue. He remoted into my phone and looked for a reading and said yep I see there is an error with your wireless charging. I played stupid and am glad I flashed back to factory.
oh ya by the way going back to stock no root did not fix anything lol. Anyways the rep got me a new phone shipped out no hassle or problems at all.
He actually told me that they knew what was wrong and said that it isn't going to affect many people because a lot of people are not going to wireless charge if there is any truth to that, but that an update would not be pushed out for awhile for the fix. He said the new phone that they are sending me will not stop charging. Anyways we will see how that goes.
Click to expand...
Click to collapse
Wait a min so someone for at&t said this? And how did they remotely connect to it and check if the wireless charging works or if it shows and error cause that would actually help to pinpoint if its hardware or software, from the looks of it its faulty software that screws up the hardware cause if they send that ota and it doesn't work on phones that stopped wireless charging then it sucks. Hope that when that fix comes it restores phones that had the issue. That rep just answered one question but opened the door to a whole lot more.
Sent from my LG-D850 using XDA Free mobile app

bolillo said:
Wait a min so someone for at&t said this? And how did they remotely connect to it and check if the wireless charging works or if it shows and error cause that would actually help to pinpoint if its hardware or software, from the looks of it its faulty software that screws up the hardware cause if they send that ota and it doesn't work on phones that stopped wireless charging then it sucks. Hope that when that fix comes it restores phones that had the issue. That rep just answered one question but opened the door to a whole lot more.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
That he did but from his choice of words which I could not by no means quote verbatim, he acted like it was software that messed up the hardware. He did get on my phone remotely because I had to give him access. It was pretty neat a little great play button overlay came up in the middle of my phone and stated an agent can see my screen. You know in the end your right...all he did was give me a reason to ask more questions but I had way much to do and still do than to talk to him. If my new phone bugs out then I am gonna have to make time to find out.

From my experience with multiple phones and multiple cases, I do not believe it is a software issue... I believe the actual hardware fails.... I do think see how restoring using LG flash tools would not resolve a software glitch
Sent from my LG-D850 using Tapatalk

Fyi there is an att remote service installed on these phones by default so yes they can remote in. Ugh this blows as it just happened to me.
Sent from my LG-D850 using Tapatalk

neverends said:
From my experience with multiple phones and multiple cases, I do not believe it is a software issue... I believe the actual hardware fails.... I do think see how restoring using LG flash tools would not resolve a software glitch
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
But no means do I actually know what's going on but anything is possible. It could be a situation where a software setting being set wrong could has caused a piece of hardware to short out. Ex: The software setting for allowed voltage was set to high and shorted a resistor for the hardware that controls wireless charging voltage and when the rep remotes into my phone he saw a reading of "null". So to sum up a software problem caused irreversible hardware damage.
One thing I can say indefinitely is the rep I dealt with said there was a memo on it and when he remotes into My phone he immediately within 30 seconds found what he was looking for and confirmed I needed a replacement phone. He then said it was a software problem that couldn't be corrected at the time.
I just hope the New phone I get is corrected, as he assured me it would. Who knows if it will. I hope whatever the cause LG and AT&T either finds the solution or have already.

Interesting, this insinuates a software change on the refurbished handset. Are you going to end up with a different build number? How long till it shows up in official builds? (These are just out loud musings.) Sorry to hear that there's yet another poor implementation on this phone. I think they were trying too hard to get out in front of Apple's announcement and the IFA.

neo4uo said:
But no means do I actually know what's going on but anything is possible. It could be a situation where a software setting being set wrong could has caused a piece of hardware to short out. Ex: The software setting for allowed voltage was set to high and shorted a resistor for the hardware that controls wireless charging voltage and when the rep remotes into my phone he saw a reading of "null". So to sum up a software problem caused irreversible hardware damage.
One thing I can say indefinitely is the rep I dealt with said there was a memo on it and when he remotes into My phone he immediately within 30 seconds found what he was looking for and confirmed I needed a replacement phone. He then said it was a software problem that couldn't be corrected at the time.
I just hope the New phone I get is corrected, as he assured me it would. Who knows if it will. I hope whatever the cause LG and AT&T either finds the solution or have already.
Click to expand...
Click to collapse
When it gets here you bet I will go thru it with a tooth in a comb to see if there is any difference maybe they actually changed a piece a hardware in the New one to compensate for a software deficiency. If it stays fixed I am sure we will find out the truth way later or possibly never.
One thing the rep did say is that if there is a software update it would be a while because not a lot of people were utilizing the wireless charging.

Screen splitting, tearing issues

Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.

Get it replaced
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Click to expand...
Click to collapse
Definitely not right. Take it back for a replacement.

Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.

Most modern phones get hot now. Samsung Galaxy get so hot you can barely touch them when GPS is running. While I love the features these phones have, I'd sacrifice some screen resolution for better battery life and performance. Why we need quad HD screens this small I'll never know.
Sent from my LG-H830 using Tapatalk

Ducter said:
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
Click to expand...
Click to collapse
My V10 gets hot fast, even when just downloading or updating apps. My G5 doesn't get too warm really at all. It depends on the phone you get I guess. It sucks. A lot of people said their V10 didn't get hot, but here mine does. I guess it's just what you end up with. I WISH they all came the same or that companies would do a little more quality control. I've returned a lot of devices in the past for different problems but it seems there is never a "perfect" one.
Sent from my VK815 using XDA-Developers mobile app

Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Click to expand...
Click to collapse
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks

Zaynoun said:
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
Click to expand...
Click to collapse
I would put the phone back to stock. Call T-Mobile and tell them what happened, I've exchanged Samsung phones that have been rooted and tho I've flashed back to stock knox was tripped and they have never said a word about it. It's clearly a hardware issue and rooting it can't cause that, I can't say if it's policy or not but T-Mobile has always been fair with me, I imagine if the issue was in somehow related to rooting they might say something but haven't ever with me, it's always been hardware so I can't say.
Here's what happened with mine
Called them, told them what's happening and I had to pay $20 for the exchange. I had ordered mine by phone so that's the route I had to take, they mailed a new one to my local store, I went to pick it up and they inspected my original phone for cracked screen, water damage or signs of abuse, they never even turned it on to check bootloader or anything. We swapped phones and I was on my way.
This should help you also, when I originally called in the rep asked if I could send him some pictures of the phone so he could put it on file should this become an issue, which I did. I sent numerous pictures and screenshots so hopefully the next in line doesn't have any issues.

@Ducter I'll give it a try. Thanks buddy.

Lost my T-mobile G5 to the dreaded screen tear just 2 days into owning it. I'm in Canada though so I'm probably screwed for a replacement.

How to fix LG G5 Screen Split issue using Heatgun.
Disassemble LG G5 using the link below.
https://www.youtube.com/watch?v=hveXdJLJEeU
Disconnect the Wifi Cable (Black One), Rear Camera, Front Camera.
Now with just the logic board, place it on a surface that won't melt.
It should look like the picture below. Warning don't take off anything else
https://imgur.com/a/gmp9Z
Turn on your heatgun and apply left right motion only concentrating on the cpu metal plate for around 15 seconds.
Do the same thing on the opposite side of the cpu plate.
Let it cool down for around 10 minutes.
Put it back together and it should work.
I did it atleast four times, first time it worked but failed after few minutes.
Second and third time was not working at all.
The fourth time I did it, it was working.
It's been a while and it still going.
Credits to the poster.
http://bit.ly/2f1knOL

****please disregard. Figured it out. Looks like six screws holding in the logic board also.
Thanks for sharing. I went to the original post and thanked there also.
I'm stuck trying to remove the logic board. I can see how the front camera comes off very easily. I can't find anything that looks like a black cable for wifi. Also can't figure out how to remove the rear camera. Any pointers?
Thank you in advance.

An open letter to LG in regards to the V10 bootloop issue

I've just sent this email to a Mr. Cho, but I'd like to post it here as well, just in case I didn't send it to the correct email address. Also, so that if anyone would like to add anything, they can, and hopefully someone from LG will see this.
Mr. Cho,
First let me begin with how much I loved my LG V10. I first bought it for the camera but then fell in love with it for everything else it had. The only thing I could really complain about was how big it was.
Then, a little over a month after having the phone I started having issues with my charger. After going through 5 chargers during the next month I realized it wasn't just "cheap" chargers. I never saw where LG announced charger port issues for the V10, instead, they offered charging cases/docks for the battery. So I had to buy a charging case and another battery so that I could actually use my phone while the battery charged. To be fair, though, I soon realized this really wasn't that much of an inconvenience since I never had to keep my phone attached to a chord.
I got my phone in December. Had charger port issues a month later and then in May, just 5 months after having the brand new phone, it randomly turned off and refused to get past the LG logo when booting up.
After some research I found that issue is called a "boot loop". The same issue other LG phones have had. There was nothing AT&T could do for me. I had just signed a contract five months prior. I couldn't get out of it. So I'm stuck paying $23 a month for a phone I can't even use.
Every time that I called your customer service, everyone was very unhelpful. The first guy I spoke with was completely rude. He was no help and in fact put the blame on AT&T. He said that they were the ones who released the Marshmallow update, so they are the ones who are the blame and who need to fix my phone. Let me back up a bit and explain his reasoning for this. One week prior to my phone going into boot loop, AT&T released the Marshmallow update that all of us LG V10 owners had been waiting on. When my phone messed up I took it to the AT&T warranty center. They informed me that they've seen this issue a lot with the LG G4, and they've also seen it when there are software updates. Because of those last added words your customer service rep decided that's when AT&T took blame for my phone going in boot loop.
So, many times over the next few months I called AT&T and LG many times (even at one point I was on the phone with LG and Android/Google). I visited the warranty center many times, too. At the last visit to the warranty center they told me that just in that day alone they had 3 people come in with boot loop issues (though not V10s but G4s). I asked him what did they do for the customers. They said that all they could do was have the customer either take out an insurance claim or warranty claim. So, people who's warranty was voided but they had insurance had to pay their deductible to get a new phone. They are literally paying for an issue that's not their fault.
Oh wait, I forgot to mention this part, LG will fix my phone if I pay them to fix my cracked screen first, because having a cracked screen voids the warranty. So, let me get this straight, in order to have my phone fixed (which from what I've read, it doesn't get fixed, you get a new phone all together), from a problem that I did not cause, from a problem that was unforeseeable, I have to pay to fix an unrelated problem, because LG doesn't do partial repairs (that has been burned into my head by numerous of your CSRs)?
Also, every time that I spoke with one of your customer service reps they told me that not enough people are reporting the issue enough for it to be considered a "common" problem for LG to release a statement and fix. You might want to do a Google search and see how many people have posted on forums and videos of this issue, it has grown. In fact, there are at least two petitions in regards to the V10.
So tell me, because I've voided the warranty I'm stuck in a contract with a phone that broke on it's own (be it caused by software problems or faulty craftsmanship), is there not anything in my contract saying that if something unforeseeable happens to the phone (something that's not the customer's fault, but more so the manufacturer's) that LG is responsible for fixing or replacing that phone? Do you honestly believe that LG shouldn't fix this issue, or that they shouldn't pay for all those months that their customers have paid for a phone they haven't been able to use (mine is going 5 months), and that they shouldn't have to reimburse those who had to take out insurance claims because their phone was stuck in a mode they had nothing to do with? Do you not think LG should take accountability for any of this? I've seen a few petitions to get LG to do something, I'm very surprised I haven't seen a class action lawsuit yet.
I look forward to hearing back from you in regards to what you plan on doing for my situation, and hopefully all of others who have suffered from this same problem.
Jamie Boyd
PS
Life's not Good, not with these kind of issues. Also, I'll be posting this letter on a few forums, we'll be awaiting your response.
Sent from my iPhone (my old sluggish iPhone 4s that I've been forced to use these past 5 months)

I'm having those issues too and I hope he's gonna take this letter seriously, or else I'm done with LG..
Can you post here his reaction?

I've never heard of this charging port issue. The bootloop I've read all about though, but never experienced it. I hope they do you right for that one. I had the V10 for a year and the micro USB port was still nice and tight. Just got the V20.
Sent from my LG-V521 using XDA-Developers mobile app

Are the charging port and bootlooping related... ? If not is there a known reason it boot loops... ? I recently had my v10 bootloop, I caved bought a cheep cracked screen v10 off ebay and swapped the mb out by myself. Everythings fine now, just worried I'll have another boot loop... At least this time I won't lose ALL my data... I had messed up my sd card slot putting my sim card in... Long story short...

Any response?? I really wish there was a true "fix" considering I have irreplaceable photos and videos trapped in my LG V10 forever due to this issue!!!!!!

http://www.androidauthority.com/lg-g4-lg-v10-bootloop-problems-class-action-lawsuit-757484/

keriann76 said:
Any response?? I really wish there was a true "fix" considering I have irreplaceable photos and videos trapped in my LG V10 forever due to this issue!!!!!!
Click to expand...
Click to collapse
The best thing you can do is heat it (in hopes the solder will reconnect by melting) or freeze it so you can turn it on long enough to run a backup. Please see the videos on heating the device you can cause some serious damage if you do it wrong.
This is why people should either use their external sdcard for video/photo storage or use Google photos to backup your photos on a regular basis.
Sent from my LG-H918 using XDA-Developers Legacy app

Square Trade...Buy on Amazon...get a nice cheap Square Trade warranty with Hazzard insurance...NO DEDUCTABLE.... Get a new phone when your's dies......
Why was your screen cracked??