Hello everyone,
I am from Europe, France, Using a sim card from Free Mobile. When i was in the US last week, i bought a Verizon Note 5, i saw on WillMyphonework, that it has the necessary bands to work with my network provider, and i checked the bands myself. the problem is that when getting home and putting my french sim card in, i can see the 3G, H, LTE text next to the network bars, but it is greyed out and i don't have access to internet through mobile data.
Has anyone had the same problem before ? is there a way to correct that ?
By the way, i put the apn information of my network provider, so it is not that.
Solved,
for those who have the same problem, update the apn setting then REBOOT the phone.
houss19 said:
Solved,
for those who have the same problem, update the apn setting then REBOOT the phone.
Click to expand...
Click to collapse
how update APN can u please help me
Hi guys.
I have been using the Honor-8 for over 6 months now. All of a sudden i am facing this really unexplained issue with my network.
I am able to make calls, send sms, use data 4G etc. but not able to receive incoming calls or sms. Sometimes calls get through but most of the time it says my number is not reachable or out of service.
I have shown my phone to my service provider. They did a network reset from their system for my number and on my phone too. It did not work. Then i did a factory reset on my phone and still it did not work. Later i even replaced my sim with a new one on the same number. This too did not help.
When i put in my sim onto another phone it works perfectly. Also when i use a different sim onto my phone then i dont face any such issue.
Can someone help me solve this issue please.
Did you checked call forwarding option.. Is it enabled somehow?
kingpenguin001 said:
Did you checked call forwarding option.. Is it enabled somehow?
Click to expand...
Click to collapse
Yes.. I have reset all call , network settings.. it isn't working
My trick fixing sudden lost of network on emui 8 and 9
Before this i have two nova 2i that sudden no service and couldn't to connect to any network at first.. without any online and google search for a guide i strugle at first but then i found a way to connect my mobile data...
1. first if u are using sim one for data switch it up to sim 2 in setting and disable ur mobile data
2.u must switch the sim 2 network to gsm only in mobile network setting
3.now swipe to ur notifications bar and enable ur data connection after successfully connect to 2g network click on the 4g icon at ur status bar .. walla a internet connection successfully been initiated...
4.Repeat all the step after that for sim one if u want to use sim one as ur data sim
5.install huawei tweaker apps from playstore then enabled 4g network only from the apps do it for both sim if u want ur sim to never lost signal permenently.
***Important note if u are changing to other simcard or u format ur phone to factory settings u have to redo all the step again****
Hi. I`ve got an MHA-L29 and I`ve got a problem with dual sim settings. In dual sim setting menu if I select default mobile data (4G services associated with default SIM) on SIM 1 then I lose the signal from that sim (Emergency calls only) and I`ve got SIM 2 signal. If I select default mobile data on SIM 2 I lose signal from that sim and I receive signal on SIM1. Basically, I can`t have both sim working (network signal) because I need to set 1 SIM on default mobile data and the one that I set it`s losing signal.
Maybe someone can help me. Thanks
Coscovitul said:
Hi. I`ve got an MHA-L29 and I`ve got a problem with dual sim settings. In dual sim setting menu if I select default mobile data (4G services associated with default SIM) on SIM 1 then I lose the signal from that sim (Emergency calls only) and I`ve got SIM 2 signal. If I select default mobile data on SIM 2 I lose signal from that sim and I receive signal on SIM1. Basically, I can`t have both sim working (network signal) because I need to set 1 SIM on default mobile data and the one that I set it`s losing signal.
Maybe someone can help me. Thanks
Click to expand...
Click to collapse
This is strange behavior.
By default there is no problem. See my screenshot.
I suppose it is mobile operator's problem.
What is your full version (settings / about phone / build version) ?
What is your country and mobile carriers?
It`s not a mobile operator problem. I use the same sims on mate 8 and it`s fine. It`s exactly like in your screenshot, sim 1 default mobile data and I lose signal, and I have signal on sim 2. If I select sim 2 default mobile data I lose signal on sim 2 and receive signal on sim 1. So basically I can`t use dual sim and mobile data.
I`m in UK with BT and Lycamobile.
Build version was MHA-L29C432B198 but I`ve tried different things and now I`ve got nrd90m test-keys.
Coscovitul said:
It`s not a mobile operator problem. I use the same sims on mate 8 and it`s fine. It`s exactly like in your screenshot, sim 1 default mobile data and I lose signal, and I have signal on sim 2. If I select sim 2 default mobile data I lose signal on sim 2 and receive signal on sim 1. So basically I can`t use dual sim and mobile data.
I`m in UK with BT and Lycamobile.
Build version was MHA-L29C432B198 but I`ve tried different things and now I`ve got nrd90m test-keys.
Click to expand...
Click to collapse
Agree, C432 region is for UK too. So your bug must not exist, but it is here.
Nrd90m test-keys means that metadata from oeminfo does not match with current ROM.
Did you try to rebrand? If yes, just flash ROM again what you flashed last time.
I`m trying now to rebrand, watching tutorial but I`m stuck at
After device enter TWRP, connect to USB cable.
Press ENTER key to continue...
* server not running *
Coscovitul said:
I`m trying now to rebrand, watching tutorial but I`m stuck at
After device enter TWRP, connect to USB cable.
Press ENTER key to continue...
* server not running *
Click to expand...
Click to collapse
Something blocked adb. Maybe HiSuite. Turn it off, then check that pc recognises device.
adb devices
You can issue to refresh adb
adb kill-server
Phone must be in twrp.
I`ve managed to do all the steps, but after restart I can`t get past the Huawei logo, phone enters in Huawei eRecovery where I have Download latest version and recovery (restore your system with wifi) reboot or shutdown. I`ve tried to restore the system with wifi but I can`t (getting package info failed). I don`t know what went wrong during the process but the phone it`s stuck at huawei erecovery.
So now I`ve managed somehow to update emui to 8.0 and android 8.0 and I have build number MHA-L29 8.0.0.321 (C432log), but the initial problem it`s still there.
I still can`t use mobile data or both sims in the same time. The sim selected to be default mobile data lose signal.
I`ve tried to use 1 sim and sdcard but I don`t have signal because the sim it`s set by default to be mobile data.
Anyone?
Coscovitul said:
So now I`ve managed somehow to update emui to 8.0 and android 8.0 and I have build number MHA-L29 8.0.0.321 (C432log), but the initial problem it`s still there.
I still can`t use mobile data or both sims in the same time. The sim selected to be default mobile data lose signal.
I`ve tried to use 1 sim and sdcard but I don`t have signal because the sim it`s set by default to be mobile data.
Anyone?
Click to expand...
Click to collapse
Seems to be hardware issue. Do you have warranty?
I don`t have warranty. Both sims slots work fine one at the time, not together.
I need 10 posts on the forum so I can upload a screenshot.
Coscovitul said:
I don`t have warranty. Both sims slots work fine one at the time, not together.
I need 10 posts on the forum so I can upload a screenshot.
Click to expand...
Click to collapse
OK. Last thing - try to delete and recreate apn settings.
Don't think that they all incorrect, but maybe one of them...
The Mate9 is active/passive: it's impossible to make a call using sim 1 and using mobile data with sim2 but in stand by you can receive calls on both sim. This limitation is not present on mate8 and mate10.
Piergiorgio
I`ve tried other sims, put new apn and it`s the same.
pgmunzi I can`t because I don`t have signal on one of the sims. In dual sim settings, I need to set sim1 or sim2 to be default mobile data. With sim1 set on default mobile data, I`ve got signal on sim2 and no signal o sim1 (emergency call only), not even to receive. With sim2 set on default mobile data, I`ve got signal on sim1 and no signal on sim 2.
Coscovitul said:
I`ve tried other sims, put new apn and it`s the same.
pgmunzi I can`t because I don`t have signal on one of the sims. In dual sim settings, I need to set sim1 or sim2 to be default mobile data. With sim1 set on default mobile data, I`ve got signal on sim2 and no signal o sim1 (emergency call only), not even to receive. With sim2 set on default mobile data, I`ve got signal on sim1 and no signal on sim 2.
Click to expand...
Click to collapse
You can only have data on SIM1. Both sims can be used for calls and SMS (to my understanding). If you have two SIM cards from the same network it should not be a problem, overall. If you have two different networks (one on each SIM) then you might have some issues.
If you have the SIMS on the same network, and they use the same APN, you might want to copy the settings to two different APN's a label them for SIM1 and SIM2.
Also be careful of what version of OS you use. If you download a version that is originally branded for something else, then expect problems. There are also "Gotcha's" with firmware that is taken from one device and reconfigured to work on your device. Usually this is a matter of rebranding and copying underlying code over. This too causes issues with dual SIM phones. I have found this to be true with my MHA-L29C567. Sadly, I would love to have a memory card under the second sim slot along with a second SIM, but I have yet to figure that one out...
hs4842 said:
You can only have data on SIM1. Both sims can be used for calls and SMS (to my understanding). If you have two SIM cards from the same network it should not be a problem, overall. If you have two different networks (one on each SIM) then you might have some issues.
If you have the SIMS on the same network, and they use the same APN, you might want to copy the settings to two different APN's a label them for SIM1 and SIM2.
Also be careful of what version of OS you use. If you download a version that is originally branded for something else, then expect problems. There are also "Gotcha's" with firmware that is taken from one device and reconfigured to work on your device. Usually this is a matter of rebranding and copying underlying code over. This too causes issues with dual SIM phones. I have found this to be true with my MHA-L29C567. Sadly, I would love to have a memory card under the second sim slot along with a second SIM, but I have yet to figure that one out...
Click to expand...
Click to collapse
Just got the same problem (2 sim cards from same network, only obe working at a time) and thanks to you it's solved. I just had to rename the second APN differently.
I have the same problem. Is it solve? Hv been searching for solution.
Hello guys.. I have the same problem in my mha-l29. Did you solve it?
Coscovitul said:
Hi. I`ve got an MHA-L29 and I`ve got a problem with dual sim settings. In dual sim setting menu if I select default mobile data (4G services associated with default SIM) on SIM 1 then I lose the signal from that sim (Emergency calls only) and I`ve got SIM 2 signal. If I select default mobile data on SIM 2 I lose signal from that sim and I receive signal on SIM1. Basically, I can`t have both sim working (network signal) because I need to set 1 SIM on default mobile data and the one that I set it`s losing signal.
Maybe someone can help me. Thanks
Click to expand...
Click to collapse
hi i just wanna ask if uve solved this, Im currently facing the same problem
my both sim are working fine but some time one sim card not work when i reinsert sim. it does work. so what is the issue?
Hi All.
I have installed LinageOS 14.1 on my Mi4i, with GApps 7.1 Mini.
ROM: lineage-14.1-20170315-UNOFFICIAL-ferrari.zip
GAPPS: open_gapps-arm64-7.1-mini-20180901.zip
I have installed Jio LTE SIM in slot 1 and CellOne (BSNL) SIM in Slot 2. Jio SIM works with Jio4G Voice App, as the phone doesn't support VOLTE.
But BSNL SIM giving terrible network issues - It doesn't dial out nor get the calls from others. Others get the message that the subscriber is out of coverage area.
I tried all permutation combination of SIMs - Slot 1 vs Slot 2, but of no luck. Once in a while, the BSNL works but next try it fails to dial.
If I remove Jio SIM, I get a bit steady network on BSNL.
following are settings for SIM 1 (Jio) and BSNL
SIM 1 Jio4G
Preferred for Data
Preferred Network - LTE
Network Operation - INDJio
SIM 2 BSNL
Preferred for Calls, SMS
Preferred Network - 3G
Network Operation - CellOne
I tried Phone Info using (*#*#4636).
The preferred network type was set to - GSM Only
Also tried the option for the preferred network type - LTE/UTMS auto (PRL)
Also, Select Radio Band was set to Automatic
Any help will be highly appreciated in fixing the network instability issue.
Regards,
Manoj.
Hi team, Kindly help me, I have Lyca mobil
HTML:
e SIM which is working with T Mobile in Washington has MMS and APN settings are greyed out and can not be removed. Due to which I am not getting my LTE signal to my phone. It was working fine, I have recently upgraded my MIUI 10 to 11 and later I am unable to connect to my Lyca 4G network. Now I cannot even send or receive any SMS or MMs...kindly check the attachment s. Help me if you can.
Srini_Reddy said:
Hi team, Kindly help me, I have Lyca mobil
HTML:
e SIM which is working with T Mobile in Washington has MMS and APN settings are greyed out and can not be removed. Due to which I am not getting my LTE signal to my phone. It was working fine, I have recently upgraded my MIUI 10 to 11 and later I am unable to connect to my Lyca 4G network. Now I cannot even send or receive any SMS or MMs...kindly check the attachment s. Help me if you can.
Click to expand...
Click to collapse
you should try a reset afterall there are no screenshot
or attachments to see
MMS/APN locked issue for my redmi note 7 pro
I did reset several times, unable remove MMS and apn setting's which are previous ly there...due to which, I am not getting LTE for my Lyca mobile.
I do have screenshot s, but do not know how to attach it.
Srini_Reddy said:
I did reset several times, unable remove MMS and apn setting's which are previous ly there...due to which, I am not getting LTE for my Lyca mobile.
I do have screenshot s, but do not know how to attach it.
Click to expand...
Click to collapse
try this it may work or not.
turn off phone and insert a 2nd sim in sim 2 slot.
now switch on and change internet sim to 2nd and then back to 1st because if we set sim 2 the apn settings will hide for sim 1 and if we select sim 1 the apn settings will hide for sim 2.
check in screenshot you can see i have internet selection to Jio so my Airtel sim apn settings are hidden till i select internet to Airtel