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Upon returning home from a business trip, the dreaded NO SIM error started creeping up on my phone again. 2.5 weeks in Salt Lake City, no issue. Back in TN, horrid NO SIM errors abound. I called Verizon tech support today, and he noticed I already exchanged the phone for a new one, along with a new SIM. One thing he mentioned, it looked like I was "roaming" in the system, so he reset some routers (his words) after having me pull the battery and wait a couple of minutes before powering the S3 back up. Sure enough, on the drive home from work, the phone had a NO SIM issue... so I unplugged the battery for the rest of the drive home. Once inside, I plugged the battery back into the phone, everything looked hunky dory, so I went about my business... and sure as s***, the phone gave me another NO SIM. So I contacted Verizon again, and she offered me any Android phone as a replacement. Now, I don't know if you guys have looked at the current line up for Verizon's Android based smartphones, but it's basically the Moto Razr or the Samsung Galaxy S3. I have not found a case that I absolutely love, so I have invested in quite a few so far, plus additional charging cradles, car mounts, etc... frustrating because I love this phone, but I use it for work, so I can't deal with this issue much longer.
If you had to select another phone to replace it, what would you go with? The new RAZR M? (lose NFC, smaller and crappier screen, etc) The RAZR Maxx?
Thanks, in advance.
No other phone on Verizon can touch the S3. Only phone that can be comparable is something that is not out yet.
Then when it comes out, they will tell you it is to new.
[email protected] said:
No other phone on Verizon can touch the S3. Only phone that can be comparable is something that is not out yet.
Then when it comes out, they will tell you it is to new.
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Click to collapse
Might hold out for the Note 2. Testing something currently... wondering if Go SMS is the issue, seeing as the problem seems to creep up with some sort of combination of texting and calls. Will update tomorrow.
Did you apply the latest update? It should have updated automatically OTA, unless you are running custom unlocked rooted whatever ROM. In that case go to dev section and download latest radio and flash it. Should fix that damn no SIM problem.
Sent from my SCH-I535 using Tapatalk 2
fearlesspaula said:
Did you apply the latest update? It should have updated automatically OTA, unless you are running custom unlocked rooted whatever ROM. In that case go to dev section and download latest radio and flash it. Should fix that damn no SIM problem.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Yep, already flashed last week. Tech Support told me tonight they have been fielding calls post patch showing it didn't fix the issue. If they are offering me any android of my choice, they are probably as flustered as I am. Almost went to a Rezound, a step backwards, I know, but I am at wit's end. Will see how the next week goes.
Sorry to hear. Try and hold out for a fix. I came from a rezound, and while I loved my HTC phones, this s3 is great. Too different to compare.
Sent from my SCH-I535 using Tapatalk 2
mdt73 said:
Upon returning home from a business trip, the dreaded NO SIM error started creeping up on my phone again. 2.5 weeks in Salt Lake City, no issue. Back in TN, horrid NO SIM errors abound. I called Verizon tech support today, and he noticed I already exchanged the phone for a new one, along with a new SIM. One thing he mentioned, it looked like I was "roaming" in the system, so he reset some routers (his words) after having me pull the battery and wait a couple of minutes before powering the S3 back up. Sure enough, on the drive home from work, the phone had a NO SIM issue... so I unplugged the battery for the rest of the drive home. Once inside, I plugged the battery back into the phone, everything looked hunky dory, so I went about my business... and sure as s***, the phone gave me another NO SIM. So I contacted Verizon again, and she offered me any Android phone as a replacement. Now, I don't know if you guys have looked at the current line up for Verizon's Android based smartphones, but it's basically the Moto Razr or the Samsung Galaxy S3. I have not found a case that I absolutely love, so I have invested in quite a few so far, plus additional charging cradles, car mounts, etc... frustrating because I love this phone, but I use it for work, so I can't deal with this issue much longer.
If you had to select another phone to replace it, what would you go with? The new RAZR M? (lose NFC, smaller and crappier screen, etc) The RAZR Maxx?
Thanks, in advance.
Click to expand...
Click to collapse
A fix is being pushed out today to address this issue. S3 is bar far the best phone you will find out there...
do you have a source about that?
Verizon is super frustrating. I switched from Sprint and got the Gnex, along with the "mute issue" where all of a sudden your microphone stops working during a call and you have to hang up. I've had the phone replaced and the replacement still does it so they offered me an "early upgrade" if I buy the S3 for $200.00. I did some research and found out about the no sim issue on the S3 so when I called back to tell them I didn't want an S3 they offered a RAZR M at $99.00 :/
I'm really considering breaking my contract with them to get a phone I like that works as it's supposed to.
Ya. This issue is really bugging me. I honestly believe there is a hiccup between the phone and the tower when a text is sent. I noticed at home that when I have wifi connected, and then send a text, the S3 will connect to 4G to send the message. At that point, something triggers in the phone and it loses connectivity with the SIM.
Not that this helps much... I explained it to level 2 support and they kept telling me how it was a new to them issue.
Sent from my big red Samsung Galaxy S3 using XDA Premium.
Droid M is somewhat close. I'd stay with it or wait for the Razr HD
DertyDOH said:
Droid M is somewhat close. I'd stay with it or wait for the Razr HD
Click to expand...
Click to collapse
Hmm, I'll check it out. The M seems a downgrade at this point.
mdt73 said:
Ya. This issue is really bugging me. I honestly believe there is a hiccup between the phone and the tower when a text is sent. I noticed at home that when I have wifi connected, and then send a text, the S3 will connect to 4G to send the message. At that point, something triggers in the phone and it loses connectivity with the SIM.
Not that this helps much... I explained it to level 2 support and they kept telling me how it was a new to them issue.
Sent from my big red Samsung Galaxy S3 using XDA Premium.
Click to expand...
Click to collapse
You're not kidding. I don't know if they REALLY don't know about these issues or they are just lying.
Tier 2 was who was helping me with the replacement phone and when I mentioned the No Sim error they said they had never heard of it and the only problem he's ever seen with an S3 is when a user doesn't turn off their old phone when activating a new phone :/
joe_sun said:
You're not kidding. I don't know if they REALLY don't know about these issues or they are just lying.
Tier 2 was who was helping me with the replacement phone and when I mentioned the No Sim error they said they had never heard of it and the only problem he's ever seen with an S3 is when a user doesn't turn off their old phone when activating a new phone :/
Click to expand...
Click to collapse
Ya, it amazes me that their "level 2" support still tries this excuse. Every time they try this with me, I ask them to tell me what the latest S3 software update addresses, and then the phone gets quiet, followed by excuses and them never hearing about it... even tho Verizon put out a patch to fix the issue.
Keep documenting it, tis the only way it's going to get addressed, or at the very least you will have ammo to get a new phone.
mdt73 said:
Ya, it amazes me that their "level 2" support still tries this excuse. Every time they try this with me, I ask them to tell me what the latest S3 software update addresses, and then the phone gets quiet, followed by excuses and them never hearing about it... even tho Verizon put out a patch to fix the issue.
Keep documenting it, tis the only way it's going to get addressed, or at the very least you will have ammo to get a new phone.
Click to expand...
Click to collapse
I'm sooo close to just paying the etf and switching to a gsm provider.
Sent from my Galaxy Nexus using Tapatalk 2
joe_sun said:
I'm sooo close to just paying the etf and switching to a gsm provider.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Have you tried the new HD modem for S3 yet?
Following guidance from the 2nd level tech after calling tech support, I stopped by the local verizon store today to pick up a new SIM. This is my third SIM, but she assured me there was a bad batch floating around the stores. We'll see... fingers crossed.
mdt73 said:
Following guidance from the 2nd level tech after calling tech support, I stopped by the local verizon store today to pick up a new SIM. This is my third SIM, but she assured me there was a bad batch floating around the stores. We'll see... fingers crossed.
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Click to collapse
A friend of mine had the same issue, we both have the GS3 and live in the same area. She gets constant sim errors while I've never got one and I switch between 3G/4G frequently. She recieved a new sim a few weeks ago and hasn't had an error since. Seems a lot of sims are incorrectly configured with Verizon's network, just an educated guess.
Sent from my SCH-I535 using xda app-developers app
Shibby87 said:
A friend of mine had the same issue, we both have the GS3 and live in the same area. She gets constant sim errors while I've never got one and I switch between 3G/4G frequently. She recieved a new sim a few weeks ago and hasn't had an error since. Seems a lot of sims are incorrectly configured with Verizon's network, just an educated guess.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I am amazed. 24 hours, not a single NO SIM error. Maybe I was un-lucky enough to get two bad SIMs the first time...
mdt73 said:
I am amazed. 24 hours, not a single NO SIM error. Maybe I was un-lucky enough to get two bad SIMs the first time...
Click to expand...
Click to collapse
Still not a single no sim error. I am about 24 hours from saying it was a bad batch of SIM cards... never thought I would say that.
I have a plan with T-Mobile but would an AT&T version of the Gear S2 3g on an AT&T plan work with my T-Mobile smartphone?
To further clarify, I would not be moving the AT&T Gear S2 to T-Mobile. Just forward the calls through the company or the app.
Your Phone and the Gear S2 do not have to be on the same network. My work phone is provided by Verizon. My family is on T-Mobile. I purchased the original Gear S and now upgraded to the Gear S2 on T-Mobile.
When you are BT connected to your phone the watch is like any other BT device. When you are using your Gear S2 in the standalone (no BT connection to phone) then your phone merely call forwards your calls and text to whatever number you tell it to. In this case you forward items to your Gear S2 number.
So it sounds like your phone is on T-Mobile. Your Gear S2 would be on AT&T. When you are BT connected to your phone, Verizon is your carrier and the phone does all the work and BT transfers your notifications and calls over to the Gear. When you are separated from your phone and a call or text comes to your phone it is forwarded to your T-Mobile number on the watch.
I have used my Verizon phone with my Gear s and now S2 for the past year + very successfully.
I think the only difference will be when carriers have their Number Sync functionality, where both watch and phone ring/vibrate simultaneously. With two different carriers the watch rings/vibrates after the phone does. I only have the Bluetooth version so obviously haven't tried this, but curious to know what the caller's experience is like - namely how many times does their call to you ring on their end. Reason I ask is cause many callers have gotten used to hanging up before they know your vm will pick up. Thinking if someone calls you and lets it ring 4 times and hangs up, you'd never know it from your watch, if you didn't also have your phone with you. Sorry for the digression, but I like to think these things through for real life situations.
FitzAusTex said:
I think the only difference will be when carriers have their Number Sync functionality, where both watch and phone ring/vibrate simultaneously. With two different carriers the watch rings/vibrates after the phone does. I only have the Bluetooth version so obviously haven't tried this, but curious to know what the caller's experience is like - namely how many times does their call to you ring on their end. Reason I ask is cause many callers have gotten used to hanging up before they know your vm will pick up. Thinking if someone calls you and lets it ring 4 times and hangs up, you'd never know it from your watch, if you didn't also have your phone with you. Sorry for the digression, but I like to think these things through for real life situations.
Click to expand...
Click to collapse
Number sync will definitely change the way the watch and phone operate. AT&T is supposed to be the first carrier to go to number sync, but as I understand as of right now if you have a Gear S2 with them you have a separate number for your watch.
When I am BT connect to the watch, the watch rings/vibrates immediately with when a call comes in.
When I leave my phone on but I am away from it (BT Connection lost) the phone will ring 5 times before forwarding to the watch. this is where you may lose someone that only allows the phone to ring 3-4 times (that is what I do when I call people, after 4 rings I hang up unless I want to leave a voicemail).
When my phone is off (powered down) the call immediately goes to my watch on the first ring.
You can call the watch number directly at any time and it will ring if it is powered on.
Bladder61 said:
Number sync will definitely change the way the watch and phone operate. AT&T is supposed to be the first carrier to go to number sync, but as I understand as of right now if you have a Gear S2 with them you have a separate number for your watch.
When I am BT connect to the watch, the watch rings/vibrates immediately with when a call comes in.
When I leave my phone on but I am away from it (BT Connection lost) the phone will ring 5 times before forwarding to the watch. this is where you may lose someone that only allows the phone to ring 3-4 times (that is what I do when I call people, after 4 rings I hang up unless I want to leave a voicemail).
When my phone is off (powered down) the call immediately goes to my watch on the first ring.
You can call the watch number directly at any time and it will ring if it is powered on.
Click to expand...
Click to collapse
This is where I hesitate. I don't get many calls often, mostly messages. If someone calls me, unless they are a spam call, they always have the intention of leaving me a message one way or another. However, I'd rather they not endure a long ring time to get to me if I AM available.
I was mostly curious about using this for calling out, because T-Mobile has some weak areas where I live but offers a better package for my needs but At&t's signal is stronger. I was hoping to bypass having semi-bad service.
I plan on going into At&t to see if they'll let me try out your theories. Worst case is I pay their restocking fee for a trial run. I'll let you know my results.
Good Luck, hope it works well for you. I think you will really enjoy the watch.
Yeah, my biggest concern is calls where people hang up after 3 or 4 rings. Having to wait for up to 10 rings is a problem. Thankfully most peoples text these days, and the ones who don't might just wait out 10 rings.
Bumping this thread instead of creating a new one.
I just purchased the S2 Classic on AT&T but my phone is on T-Mobile. Will I be able to use 3G or am I stuck with bluetooth?
yugendreams said:
Bumping this thread instead of creating a new one.
I just purchased the S2 Classic on AT&T but my phone is on T-Mobile. Will I be able to use 3G or am I stuck with bluetooth?
Click to expand...
Click to collapse
Bluetooth connecting will definitely work. You would need a device plan with AT&T to get the cell radio to work on the watch. You can talk to T-Mobile to see if they can accept the watch onto their service as getting a plan with AT&T for a watch only will probably be expensive.
I don't know how carriers are treating the new devices that are cell talk/data capable. You can use a device from one carrier on another carrier (GMS/CDMA sometimes is an issue). Will T-Mobile accept the AT&T Gear S-2 and program it for you (it has an e-sim). One of the benefits of e-sim is supposed to be that you can program a device for any carrier.
I have a work phone on Verizon that I pair with my Gear S2. My Gear is from T-Mobile (my family is on T-Mobile so I just added the Gear for $5 per month to the account). When I use the Gear in standalone it is on T-Mobile and my work phone just forwards my info to the watch.
Good Luck and let us know how it works out.
Bladder61 said:
Bluetooth connecting will definitely work. You would need a device plan with AT&T to get the cell radio to work on the watch. You can talk to T-Mobile to see if they can accept the watch onto their service as getting a plan with AT&T for a watch only will probably be expensive.
I don't know how carriers are treating the new devices that are cell talk/data capable. You can use a device from one carrier on another carrier (GMS/CDMA sometimes is an issue). Will T-Mobile accept the AT&T Gear S-2 and program it for you (it has an e-sim). One of the benefits of e-sim is supposed to be that you can program a device for any carrier.
I have a work phone on Verizon that I pair with my Gear S2. My Gear is from T-Mobile (my family is on T-Mobile so I just added the Gear for $5 per month to the account). When I use the Gear in standalone it is on T-Mobile and my work phone just forwards my info to the watch.
Good Luck and let us know how it works out.
Click to expand...
Click to collapse
Thanks for all the information!
I just came from the Urbane and I'm curious what people's thoughts are on this vs. something like the Huawei Watch.
Also, how bad is the voice recognition? That's my main fear right now.
After reading more about the eSIM in this thing, has anyone with the 3G version submitted an unlock request?
Bladder61 said:
Bluetooth connecting will definitely work. You would need a device plan with AT&T to get the cell radio to work on the watch. You can talk to T-Mobile to see if they can accept the watch onto their service as getting a plan with AT&T for a watch only will probably be expensive.
I don't know how carriers are treating the new devices that are cell talk/data capable. You can use a device from one carrier on another carrier (GMS/CDMA sometimes is an issue). Will T-Mobile accept the AT&T Gear S-2 and program it for you (it has an e-sim). One of the benefits of e-sim is supposed to be that you can program a device for any carrier.
I have a work phone on Verizon that I pair with my Gear S2. My Gear is from T-Mobile (my family is on T-Mobile so I just added the Gear for $5 per month to the account). When I use the Gear in standalone it is on T-Mobile and my work phone just forwards my info to the watch.
Good Luck and let us know how it works out.
Click to expand...
Click to collapse
So I've been wanting a Gear S since before the first one came out (late '2014) to replace to replace a work phone. You mentioned that a when you watch is on stand-alone mode it acts as your t-mobile line. The question is, what happens if someone tries to contact you on your T-mobile line when it is BT connected to your Verizon phone? Does the watch forward the call (T-Mobile) to your handset (Verizon)?
I have the exact opposite scenario as you. I have a Verizon work phone that I use occasionally and hate carrying, and a personal T-Mobile phone. I want to switch my Verizon work number to the Gear S2 and and use my T-Mobile (personal) most of the time. Since it will be BT-connected most of the time, will I still be able to receive calls/texts from the Verizon number?
I have the S2 Classic SM-R735AZKAATT (for AT&T obviously) but I'd like to have it set up with T-Mobile.
Can I take this into T-Mobile and set up service? If so, anyone know how much?
eSim is a lie ....
The eSim was supposed to have carrier switching. Was just on the phone with Samsung and they just blow sunshine up my *____* about it all. There really is no carrier switching, and in fact appears to be harder to do with these devices than with a phone (at least you can root a phone).
- So the whole carrier switching appears to have been a marketing ploy (a lie) to excite people into buying the more expensive version, but then once you have it there really is no "switching" at all, and Samsung simply wont re-flash them to a generic S2/3g program no matter what. In fact Samsung wont help you at all, you cant even pay them to help once off warranty - if you don't have warranty, Samsung simply doesn't care, "to bad, you suck - haha" - (was pretty much what I got from them). Also note that "YOU" do not really own the watch. The carrier has a leash on the product even after unlock, even after warranty, even you own it outright and left the carrier, and Samsung will not help cut that leash or enable the full potential of the eSim capabilities in the watch "because carrier [email protected] [email protected] [email protected]". They got their money from the multi-Billion corporate, so don't expect em to give a rats ass about "US". So, physically the eSim can do it, but they have destroyed the watches potential capabilities by proprietary programming and no access to the watches hardware abilities, and unwilling to work with or help people who outright own the product. The carries own em like a B___, thus, you don't really own it - they do. - needless to say, it was a serious pi$$-0ff to find out the eSim thing was a total sham by Samsung.
If u use BT only can u still use message people and received notification? If your phone is samsung galazy edge sprint carrier would be work from samsung gear s2 at&t providet??? Thanks
Ok so its bad enough I cant talk and surf or receive data messages or notifications while on the phone.... Had to get over that...lol
To make it worse some days I am not getting incoming calls!!!!! I will get voicemails and text from people saying they tried to call me. I noticed this happens a lot when I use the internet...Even does it sometimes without me using the internet. Even test called from a land line and sure enough it rang through the land line but my note 5 never rang.
Anyone else having this problem??????
wow seems to me like samsung dropped the ball
Yes i am i think i am going to unroot but now with not getting samsung pay back i don't know.
gn4life84 said:
Ok so its bad enough I cant talk and surf or receive data messages or notifications while on the phone.... Had to get over that...lol
To make it worse some days I am not getting incoming calls!!!!! I will get voicemails and text from people saying they tried to call me. I noticed this happens a lot when I use the internet...Even does it sometimes without me using the internet. Even test called from a land line and sure enough it rang through the land line but my note 5 never rang.
Anyone else having this problem??????
Click to expand...
Click to collapse
I just came across this thread by chance. I am having the exact same problems though initially thought that my network provider (in the UK) made a mess of things when switching my number to a nano sim. It is simply the most annoying problem ever, though I have yet to identify whether this is a problem with the handset or the software. I regularly get messages stating that I have "X" amount of voicemails and have even conducted a similar test to yours with the same result. For the record my handset is the N920c (I'm assuming you have an american variant) which would hopefully imply that this is a software issue?
EDIT:
There are several ways to try and fix this, though so far I none have worked for me (particularly because of my variant of Note 5). It seems we are not the only ones who have had this problem - a quick google search indicates people with various phones on various networks over the course of the last 5 years have had this problem and the fixes are very generic:
- Try and disable VoLTE (Voice over LTE) under call settings - this seems to be the most common fix.
- Get a new nano sim from your service provider.
- Ask your provider to disconnect then reconnect your phone from their network.
- Disable the "do not disturb" option under settings (if there is one.).
Mitha88 said:
I just came across this thread by chance. I am having the exact same problems though initially thought that my network provider (in the UK) made a mess of things when switching my number to a nano sim. It is simply the most annoying problem ever, though I have yet to identify whether this is a problem with the handset or the software. I regularly get messages stating that I have "X" amount of voicemails and have even conducted a similar test to yours with the same result. For the record my handset is the N920c (I'm assuming you have an american variant) which would hopefully imply that this is a software issue?
EDIT:
There are several ways to try and fix this, though so far I none have worked for me (particularly because of my variant of Note 5). It seems we are not the only ones who have had this problem - a quick google search indicates people with various phones on various networks over the course of the last 5 years have had this problem and the fixes are very generic:
- Try and disable VoLTE (Voice over LTE) under call settings - this seems to be the most common fix.
- Get a new nano sim from your service provider.
- Ask your provider to disconnect then reconnect your phone from their network.
- Disable the "do not disturb" option under settings (if there is one.).
Click to expand...
Click to collapse
I called sprint store ( my service provider)... they told me they never heard of that issue before with the note 5. Yes i have an American Samsung Note 5 through them.
They had me dial ##72786#.....This did some type of update to my phone and I think disconnect then reconnect my phone to their network.
Not sure if this did anything will have to wait and see. I did have to use my internet to show a store an online coupon....and for once it worked in a timely manner. So use to this phone never working when I need it to.
Overall my internet or phone does not work in the places I use to be able to use my Note 2 in everyday. Have no idea if its a Sprint or Samsung issue... Leaning towards Sprint. Just sick of it... If anyone else offered truly unlimited and unthrotled data I would switch in a second. I wouldn't even switch I would just stick sprint with the remainder of my contract and eventually get it removed from my credit report...
Some other issues I was having...
-random resets sometimes several times a day
-Erratic battery life...
-Would take AT LEAST 20-45 seconds before it would dial an outgoing call
The reset might of fixed these...
gn4life84 said:
I called sprint store ( my service provider)... they told me they never heard of that issue before with the note 5. Yes i have an American Samsung Note 5 through them.
They had me dial ##72786#.....This did some type of update to my phone and I think disconnect then reconnect my phone to their network.
Not sure if this did anything will have to wait and see. I did have to use my internet to show a store an online coupon....and for once it worked in a timely manner. So use to this phone never working when I need it to.
Overall my internet or phone does not work in the places I use to be able to use my Note 2 in everyday. Have no idea if its a Sprint or Samsung issue... Leaning towards Sprint. Just sick of it... If anyone else offered truly unlimited and unthrotled data I would switch in a second. I wouldn't even switch I would just stick sprint with the remainder of my contract and eventually get it removed from my credit report...
Some other issues I was having...
-random resets sometimes several times a day
-Erratic battery life...
-Would take AT LEAST 20-45 seconds before it would dial an outgoing call
The reset might of fixed these...
Click to expand...
Click to collapse
So it seems that getting your line disconnected/reconnected has also worked for several other people too; which correlates with your experience. Let me know how it has been performing since the reset/re-connection if you can. Whilst I haven't had the random resets I do get inconsistent battery life and I definitely still have the 20+ seconds dial out problem. Like I said, I have found threads were people have had the exact same problem over many years with different phones/providers which leads me to believe it has something to do with the way companies set-up a new phone line for customers.
Mitha88 said:
So it seems that getting your line disconnected/reconnected has also worked for several other people too; which correlates with your experience. Let me know how it has been performing since the reset/re-connection if you can. Whilst I haven't had the random resets I do get inconsistent battery life and I definitely still have the 20+ seconds dial out problem. Like I said, I have found threads were people have had the exact same problem over many years with different phones/providers which leads me to believe it has something to do with the way companies set-up a new phone line for customers.
Click to expand...
Click to collapse
Did not work still missing a ton of incoming calls. Important business calls at that..
I have the same exact problem. I am leaning towards samsung for this. My wife's note 2 is always ringing and my note 4 and 5 is right next to it and doesn't ring when I try calling.
Sent from my SM-N920P using XDA Free mobile app
I have the American variant of the note 5 for sprint & never had that problem & my phone is rooted running moar rom v1.3
Im having issues too with signal drops, is like samsung doesnt recognize quick when 4g switches to 3g a 2g and it freezes on 4g not letting me watch anything until it switches to 3g and everything starts running again...in some cases it will just drop all data..i called and they did all they can do and still having the issues...anyone know how to end lease returning phones brand new and not having to pay full price of the phones??
randy021186 said:
I have the same exact problem. I am leaning towards samsung for this. My wife's note 2 is always ringing and my note 4 and 5 is right next to it and doesn't ring when I try calling.
Sent from my SM-N920P using XDA Free mobile app
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Click to collapse
Exactly. Been saying in every thread how my Note 2 never would do this. Missing IMPORTANT calls is not an upgrade.
smallyetzon said:
I'm having issues too with signal drops, is like Samsung doesn't recognize quick when 4g switches to 3g a 2g and it freezes on 4g not letting me watch anything until it switches to 3g and everything starts running again...in some cases it will just drop all data..i called and they did all they can do and still having the issues...anyone know how to end lease returning phones brand new and not having to pay full price of the phones??
Click to expand...
Click to collapse
I am in the same boat with you I want out of this contract and lease. Been on the phone with tech for hours. Been given the run around at the store....Only for them to waste my time. Yet I'm still on the hook every month for a high priced plan, lease fee, and the $200 deposit for the "upgrade". This has caused me lost money business wise and missed opportunities socially as a single active person. Really don't see how they can keep me in this contract at this point. To the point where I'm ready to walk away.
What can we do? This is not right. I have also lost business calls. It is not only sprint. ..Verizon customers have the same issue.
Sent from my SM-N920P using XDA Free mobile app
randy021186 said:
What can we do? This is not right. I have also lost business calls. It is not only sprint. ..Verizon customers have the same issue.
Sent from my SM-N920P using XDA Free mobile app
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Click to collapse
I'm at a loss too. I don't know what to do. Who has the time in their day to spend hours on the phone or go into the store during my working hours several times to get nothing solved. My next move is to just walk away from my contract with the phone and hope i can get it unlocked onto Metro PCS because they are the only other unlimited data that doesn't bottle neck data speed.
Wow it's got to be the device than if Verizon is having the issue too. Sprint store claims that everyone loves the note 5 and they have never had this problem. Let me know what you plan on doing to please.
I got a update on my att gear s 2 3g model and it enabled number sync for you AT&T users. It was easy to set up. I did have to disconnect Bluetooth to do it so if your having troubles try that
Good to hear that you have number sync working. Are you using a Samsung phone! I'm not sure it works with a non samsung phone.
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What firm wear version is it just curious if I've already recurved it out not?
I had mine installed but I am having trouble enabling it. On the att site it keeps saying I dont have a hd voice capable phone my phone is a note3 it should have it
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sinichi21 said:
I had mine installed but I am having trouble enabling it. On the att site it keeps saying I dont have a hd voice capable phone my phone is a note3 it should have it
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Click to expand...
Click to collapse
Sounds like you are using a non samsung phone! I had the same issue. There is a call forwarding option in the gears s app that will work in stand alone mode.
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Same issue with note 3 on at&t
Called CS and they said note 3 not supported for HD voice
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All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
ebpman said:
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
Click to expand...
Click to collapse
This seems also not to be working on any sort of AT&T Business account. If someone finds a work around for this please let me know
+ebpman, is it safe to say that number sync only works with Samsung phones?
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Got another update today again, some hotfix for voicemail and fota failures. I have search the internet and saw that the galaxy note 3 is capable of hd voice. This would be a let down if I cant get this to work the main purpose i got the gear s2 3g i want the numbersync features
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According to my att contact, its supposed to work like google voice. Several numbers regardless of device. You device would work on in cell mode only. No need to have it connected via bluetooth. Your texts and voice will sync across all devices. This means you could have an iPhone and Gear S2
dadymon53 said:
+ebpman, is it safe to say that number sync only works with Samsung phones?
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Click to expand...
Click to collapse
I have a note 5 number sync seems to be working good
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S6 Edge working properly as well! Awesome tech...Just wish Tizen would work better with Google apps (Hangouts).
Have a good day
Hey guys and gals, quick question for you. I recently installed the latest gear update and have numbersync working fine however I've noticed when connected via bluetooth and receiving a call, my watch never rings anymore. Is this a new feature in the update, to take away the ability to answer incoming calls from the watch when connected via bluetooth?
Note 5 ATT Business Account
Seems to be working well. Today is the first day I will use it all day over the ATT mobile network to see how it does. I will confirm that my notifications did get a little screwy after I initially went onto ATT website and enabled numbersync. I ended up restarting the watch and going back onto ATT site and enabled number sync between my note 5 ando gear s2 watch. I think I may have needed to also check number sync on my watch as well afterwards.
Question for Mods, could we start an Gear S2 3G specific sub-forum? I think it may be a little confusing going through the non-3G topics to find specifics for the watch. Particularly when comparing issues such as battery life and connectivity issues.
javy_tech said:
Seems to be working well. Today is the first day I will use it all day over the ATT mobile network to see how it does. I will confirm that my notifications did get a little screwy after I initially went onto ATT website and enabled numbersync. I ended up restarting the watch and going back onto ATT site and enabled number sync between my note 5 ando gear s2 watch. I think I may have needed to also check number sync on my watch as well afterwards.
Question for Mods, could we start an Gear S2 3G specific sub-forum? I think it may be a little confusing going through the non-3G topics to find specifics for the watch. Particularly when comparing issues such as battery life and connectivity issues.
Click to expand...
Click to collapse
Does the NumberSync now work with business accounts? I tried to set it up last week when it came out and it didn't work with my business account. Should I try again?
JakeStGermain said:
Does the NumberSync now work with business accounts? I tried to set it up last week when it came out and it didn't work with my business account. Should I try again?
Click to expand...
Click to collapse
Yeah I think it's worth a shot. While there was a warning that it would not work with business accounts, I went ahead and went through the process and I can confirm it is working on my business account. It was a little quirky but I was able to get it to work by doing some of the things I mentioned above.
How did you get numbersync to work with your business account since you're supposed to go through your online account to sync it with your phone? Or are you only using your watch when you have your phone with you through the Bluetooth connection instead of through numbersync
heavenlyeyes2k said:
How did you get numbersync to work with your business account since you're supposed to go through your online account to sync it with your phone? Or are you only using your watch when you have your phone with you through the Bluetooth connection instead of through numbersync
Click to expand...
Click to collapse
I have a business account, and Numbersync is working fine. My Gear S2 is paired with an unlocked Samsung Galaxy A8 (SM-A800YZ) imported from Taiwan. If you go into the Connection settings, there should be a menu item for Numbersync and a submenu to generate a 5-digit Numbersync code. Using the myATT app on your phone or the myATT website on your browser, find the Samsung Gear S2 under your list of devices, and click on "View Details". There should be a link to "Manage Numbersync". From there, you should be able to enter the 5-digit Numbersync code.
If you don't have login access to the business account, i.e. it is managed by some central IT organization, the only way to enable Numbersync is to call your IT support help desk and give them the 5-digit code from your watch so they can sync it with your phone number. Of course, your company must also have a smartwatch plan activated on the account in order for Numbersync to work.
ebpman said:
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
Click to expand...
Click to collapse
This fixed my problem! Thank you so much
Just got a notification and set it up, finally, at least for VZW.
Sent from my SM-G935V using XDA-Developers mobile app
I have T-Mobile variant of Gear s2 watch and a notification appeared on the screen about an hour ago. It was not an email or sms, but some kind of notification.
I received the Verizon Samsung Pay update as well and set it up without event. I still have not received the latest Samsung update, though, including sleep tracking, etc. Has anyone received this update?
I returned my Tmobile Note 7 yesterday for the 7 Edge :crying:
when I set it up last night, was prompted for a Gear update and now have the Samsung Pay Beta on my S2 Classic, tried it out this morning and it worked great (NFC only)
Tried to add my card on my Att gear s2 3g. Says. Temporary Unavailable. ?!?!
I got the Samsung Pay update on my AT&T Gear S2, and I was able to add my Wells Fargo debit card.
I just used it at the supermarket a few minutes ago. Worked perfectly!
Way to go Samsung!
Anyone got the same message as me?
Tigersfan1982 said:
Tried to add my card on my Att gear s2 3g. Says. Temporary Unavailable. ?!?!
Click to expand...
Click to collapse
Tigersfan1982 said:
Anyone got the same message as me?
Click to expand...
Click to collapse
I was able to add my Chase credit card just fine today. I also have the AT&T 3G model.
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Hmmmm. Dammit. Maybe a factory reset to wake it up
Factory reset worked... Odd
Just added my chase debit and credit cards. Worked fine in walgreens. I always used my phone now I can use phone and gear s2. Love Samsung!
And it works untethered!
Took it to the store and disconnected BT connection. Still worked great.
Screen Lock?!!
The watch's Screen Lock is REQUIRED. That means in order to have Samsung Pay on your Gear S2 you have to unlock the screen every time you want to do anything more than check the time. Ridiculous.
I don't think thats how the lock pin works. Only if you take the watch off your wrist do you need to enter the pin again.
I agree with malimal..only after I take off watch like to charge in cradle and put back on is when it asks for pin. After that it functions as always showing notifications. I actually like this feature.
Set it up, tried at Walgreens... No go... Though I see it worked for someone else there.
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deadonred said:
The watch's Screen Lock is REQUIRED. That means in order to have Samsung Pay on your Gear S2 you have to unlock the screen every time you want to do anything more than check the time. Ridiculous.
Click to expand...
Click to collapse
You only need to put in the security pin once after you put the watch back on. It's good it does that so others cant use your watch to make payments.
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You are correct
optimummind said:
You only need to put in the security pin once after you put the watch back on. It's good it does that so others cant use your watch to make payments.
Sent from my SM-G935U using Tapatalk
Click to expand...
Click to collapse
You are correct! I spoke too soon and probably had the watch in my hand while I tested it.
My opinion has gone from "ridiculous" to "brilliant"!
For those of you have SP working on the 3G version: do you have active data plans for your watches on the original carrier? I have installed SP on both my AT&T S2 3G & Note 4, have active wifi and bluetooth connections, but always get a "Failure to connect to server" error when I try to have SP transmit my credit card data to add the card to SP.
I no longer have a data plan for the watch & use Cricketwireless for my carrier.
This has been happening for 7 days now, and I've factory reset both the phone and watch over that time to no avail.
Fortunately, Samsung's customer support in the US for Samsung Pay is now working on my issue (1-844-726-7297).
I still have active data on mine. Good luck and let us know what you find out.
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