Hello!
Weird problem occured today. Any of the videos I have on gallery wont play anymore. When I click the preview image from the video screen just darkens a little bit and then nothing happens?!! When I touch the screen the second time it lightens up again?!
It used to work before. Couple days ago I watched few videos throught gallery which I recorded with HTC desire. When I pressed the preview image a pop up window showed up which asked which player I want to use, either the stock player or MX video player that I also have installed. And it worked just fine no matter which one I used.
Now there is no pop up anymore, it just darkens. And yes Iam trying to watch the same videos which worked before. Even if I record a video with the TF's own camera it wont play it when I try to open it up either from gallery or from file manager.
If I open the MX video player and launch the video throught there it works, but why it doesnt launch it from anywhere else?
Any help is appreciated!
Edit: Stock 3.2 android, so its not rooted.
Forgive me if this is a dumb question...have you tried to restart it? When mine does that I end up having to restart to get things working again. If you have tried that then Im not sure...
klept0 said:
Forgive me if this is a dumb question...have you tried to restart it? When mine does that I end up having to restart to get things working again. If you have tried that then Im not sure...
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Yes I have restarted it.
Man this is getting even more weird. I received email about your reply and when I tryed to press the link from Gmail app which would direct me to this thread screen just darkened again just like with the video. No pop up asking which browser I want to use, it just darkens and lights up when I press the screen again?!?
One other option is this...try rotating the screen and see if the menu pops up for you.
If you have installed any 3rd party browsers, try uninstalling them and see if this resolves your issue. Let me know so I can keep looking for ya if not!
klept0 said:
One other option is this...try rotating the screen and see if the menu pops up for you.
If you have installed any 3rd party browsers, try uninstalling them and see if this resolves your issue. Let me know so I can keep looking for ya if not!
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Heh, I think I got it solved now. I unmounted TF from the dock in order to try that screen rotation and decided to see if the email thing works. And it did, so does the videos now! I hooked up it on the dock again and everything seems to be working again.
I didnt even rotate the screen, seems like just unmounting and mounting it on the dock did the trick. Thanks.
No prob man, I noticed when I searched google it was a problem in general with the 3.2 update on a few devices. Glad you got it fixed!
Anyone having Video Playback issues like on youtube or Videos from whatsapp.. Few seconds into playing the videos the video gets stuck and quickly the audio and video goes out of sync. Am i the only one with this issue or there are other people too ? if i see more people having this issue i will reach out to HTC.. else will do a warranty replacement for mine.
Note- Phone is not rooted, so no magisk module is present to cause this problem
Update- Sorry forgot to update this info, I had reached out to HTC and as per them one should try clearing app cache and restart. I did clear the cache using various methods including by booting into recovery, that seemed to fix the problem for sometime, though this kept coming back.
I've watched a bunch of YouTube videos since my U11 arrived 1.5 weeks ago and never had this problem at all. Never watched WhatsApp videos yet, as I don't get those very often.
Sent from my htc_ocnuhl using XDA Labs
5m4r7ph0n36uru said:
I've watched a bunch of YouTube videos since my U11 arrived 1.5 weeks ago and never had this problem at all. Never watched WhatsApp videos yet, as I don't get those very often.
Sent from my htc_ocnuhl using XDA Labs
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Thanks for your reply, seem like an issue just for me(Unless other people also report the same), will probably need replacement.
The Facebook app has crashed for me several times when trying to play video, not every time though. Haven't had any problems with Youtube or VLC.
All of this sounds like software issues in my opinion, personally I would try first to clear data/cache of all apps affected, uninstalling app updates and reinstalling them and also a factory reset before going for a replacement.
warriorvibhu said:
Anyone having Video Playback issues like on youtube or Videos from whatsapp.. Few seconds into playing the videos the video gets stuck and quickly the audio and video goes out of sync. Am i the only one with this issue or there are other people too ? if i see more people having this issue i will reach out to HTC.. else will do a warranty replacement for mine.
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Click to collapse
Watching on the YouTube app I noticed the lips aren't synced
Cryosx said:
Watching on the YouTube app I noticed the lips aren't synced
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Click to collapse
According to HTC the solution is to go to Recovery mode and wipe cache partition, it worked for me.
Here is what i did and the below excerpt is taken from HTC's link which they sent me
With the phone powered off, follow these steps:
Press and hold the VOLUME DOWN button while powering the phone on.
Continue to hold the VOLUME DOWN button until the Bootloader screen is displayed.
Press the VOLUME DOWN button until Recovery is selected. Press the POWER button to select.
The phone will appear to reboot and the screen will appear black for 15-30 seconds. When the recovery screen is displayed, follow these steps:
Hold VOLUME UP button and then press and release POWER.
Press the VOLUME DOWN button repeatedly until wipe cache partition is highlighted on the screen.
Press the POWER button to select.
Press the VOLUME UP button repeatedly after the process completes
Press the POWER button to select reboot system. The phone will reboot normally.
Click to expand...
Click to collapse
This should help.
warriorvibhu said:
According to HTC the solution is to go to Recovery mode and wipe cache partition, it worked for me.
Here is what i did and the below excerpt is taken from HTC's link which they sent me
This should help.
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Click to collapse
Just to chime in, mine lagged and skipped frames and was it was obvious when it happened. I just forward and rewind the video and everything went back normal. Will apply the fix if it becomes persistent.
Thanks for the cache wipe solution, do let us know if your video playback has anymore problem after a while after applying this fix.
warriorvibhu said:
According to HTC the solution is to go to Recovery mode and wipe cache partition, it worked for me.
Here is what i did and the below excerpt is taken from HTC's link which they sent me
This should help.
Click to expand...
Click to collapse
Turns out the sound mod I had installed may had been the cause of my lip sync issue. It was the Viper4Android magisk module.
Anyone having Video Playback issues like on youtube or Videos from whatsapp.. Few seconds into playing the videos the video gets stuck and quickly the audio and video goes out of sync.
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Click to collapse
I have EXACTLY this issue, has been like it since I received the phone and before installing any of my own apps. It seems a little intermittent as doesn't happen on ALL videos or streams but does on most, including videos take by the phone itself - really irritating - it's not the app I'm playing back on either as it happens on all three apps installed.
Did you resolve this with the cache clearing method? I would be interested to know if it worked before obliterating my app data.
Clearing the cache partition solved the lip sync issue for me. I didn't notice it before on YouTube. Maybe it was after today's maintenance update, but I can't be sure. Anyway, it's ok now.
I also have this problem.
U11 with 6gb/128gb. I have the problem when I use Google photos to play a video shot with the camera.
If I use VLC to play the video, no problem.
It's quite annoying.
Same issue here. I play videos from websites such as news websites and the sync is terrible. I will try clearing the cache partition and see if there is any difference. It already been factory reset!
I just wanted to chime in that I'm getting the same issue. I'm going to try the cache clearing and I'll let you know if it works. All video tends to be behind by 2-5 seconds, which makes anything beyond music playback impossible.
I think the VLC app may be the culprit here.... I deleted it after I noticed a post here that mentioned it and so far it seems to be working.
warriorvibhu said:
Anyone having Video Playback issues like on youtube or Videos from whatsapp.. Few seconds into playing the videos the video gets stuck and quickly the audio and video goes out of sync. Am i the only one with this issue or there are other people too ? if i see more people having this issue i will reach out to HTC.. else will do a warranty replacement for mine.
Click to expand...
Click to collapse
I was having this issue too and it drove me nuts. It only started happening recently so I traced my steps and figured out what i did that caused it.
It was the Magisk Module that fixes 60fps video recording and slow motion video for the GCam. Removed that module and instantly YouTube was back to normal.
Hope this helps a few people.
rom116 said:
I was having this issue too and it drove me nuts. It only started happening recently so I traced my steps and figured out what i did that caused it.
It was the Magisk Module that fixes 60fps video recording and slow motion video for the GCam. Removed that module and instantly YouTube was back to normal.
Hope this helps a few people.
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Mine is 100% stock, and I have this issue, it's really annoying.
Petya19 said:
Mine is 100% stock, and I have this issue, it's really annoying.
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Click to collapse
Do you have viper4android installed? It also happens when I have Bluetooth power enabled in v4a
Nope.
I also noticed that in some recorded videos, the sounds ends sooner than the video.
hey guys, I encountered some strange problem tonight..
but I want to record 4k video and I swipe then open the app but voila..!! it just showing a black blank screen with no button or any interface.. just like freeze app..
other app like panorama, audio photo, picture effect is normal, video recording using normal camera and slowmo is normal too..
I dont know when it started to happen but first time I receive this phone, 4k run without problem..
any idea how to fix this? please help..
Its the same in safe mode
Have you restarted your device and cleared data from the problem apps? That may help.
I did both clear data on camera and restart and still not work..
ps: finally I did factory reset, and it works.. TT_TT
I was happy to buy xz premium . I recorded about 4 min of 4k video and I can not see it. The phone says "can not play video" I tried video, album or google drive and nothing. Now, I am so disappointed with this phone.
Hello everyone,
I am on stock... and for about a week now (and i think after an instagram update) my camera in instagram stories is completely black!!! if i press to take a picture it does take the picture or the video and displays correctly... but this is very annoying! anyone else experiencing this issue? I tried removing the app reinstalling clearing cache etc... everything but no luck.
I'm usinng a Xiaomi Mi A1 and a OnePlus One and they both have the same problem... In the mean time i just instalded the version 35. That one seems to work. Its not a solution, but at least it works until they solve it...
Me too, im using MIA1, i think the problem isn't at ur phone, but it is in ur account, i tried to open my acc with other phone, and the insta story is completely black, and i tried to login another account in MIA1, and insta story works properly
quick update... yesterday's update fixed it on mine!
Hey, since the update to pie, the picture in picture functionality seems broken on my device which is pretty annoying. When trying to minimize YouTube or let it play in the background it will only pause... This is weird and annoying. I have all marks checked. I have allowed picture in picture for the app in the oxygen settings and in the YouTube app itself. Also background playback is ticked. I already cleared the cache of the app and even deleted it's data. Didn't help.
Anybody else experiencing this? I even did a clean wipe after the big pie update.
Any feedback appreciated