Instagram Stories Camera Black Screen - Honor 6X Questions & Answers

Hello everyone,
I am on stock... and for about a week now (and i think after an instagram update) my camera in instagram stories is completely black!!! if i press to take a picture it does take the picture or the video and displays correctly... but this is very annoying! anyone else experiencing this issue? I tried removing the app reinstalling clearing cache etc... everything but no luck.

I'm usinng a Xiaomi Mi A1 and a OnePlus One and they both have the same problem... In the mean time i just instalded the version 35. That one seems to work. Its not a solution, but at least it works until they solve it...

Me too, im using MIA1, i think the problem isn't at ur phone, but it is in ur account, i tried to open my acc with other phone, and the insta story is completely black, and i tried to login another account in MIA1, and insta story works properly

quick update... yesterday's update fixed it on mine!

Related

[Q] camera issues !?

anyone having cammera issues !?
for me sometimes exactly when u needing it it jumps out off the program, and the camera on the phone seems to have focusing problem that causes the crash,
any one !?
e3rfn said:
anyone having cammera issues !?
for me sometimes exactly when u needing it it jumps out off the program, and the camera on the phone seems to have focusing problem that causes the crash,
any one !?
Click to expand...
Click to collapse
Sorry bro no.
The best thing about this phone is the camera and It's flawless on my end.
Sent from my HTC VLE_U using Tapatalk 2
Happened to me the other day, it crashed out 3 times, restarted phone, it crashed again then HTC error report came up, sent in and the camera worked.. That was last saturday, hasn't happened again.
why is that so !?
in my view its definitely a software issue, some difficulty between the camera hardware and the software, cuz i tried the restoring to default factory settings and it did work out well, camera started workin but after some time like 4 days same issues again !!!!!!! ??????? plss
have you tried clearing the cache of the camera app?
mine working flawlessly. have no such issue yet.
I had the same problem, first i heard strange sounds from the focus, a mechanic like.
After few reboots and testing suddenly the camera doesn't start.
A lot of reboots later i finished doing a factory reset.
It worked for a day, then again the same problem.
But i find the problem, my camera doesn't work with 8mp settings it auto close, btw with 1920x1080 in camcorder works but doesn't record the video.
I've just remember that problems start after installing lgcamera i think.
EDIT: after trying root without unlocking bootloader (i read it works) following this tuto ww.briefmobile.com/how-to-root-htc-one-x-att now i can use 8mp and full hd video recording. it's annoying
EDIT 2: now it isn't working anymore
the same thing exactly happens to me every time i restart the phone, the cam app opens
makes some strange noise like trying to fucos or something, then the app closes with no error. and when u try that again, after 4-5 times the app doesnt open at all
!!! contacted with htc they said reset the phone, i did but same things again, contacted again and they said go to our store , but my phone is guarantyless cuz i rooted it
e3rfn said:
the same thing exactly happens to me every time i restart the phone, the cam app opens
makes some strange noise like trying to fucos or something, then the app closes with no error. and when u try that again, after 4-5 times the app doesnt open at all
!!! contacted with htc they said reset the phone, i did but same things again, contacted again and they said go to our store , but my phone is guarantyless cuz i rooted it
Click to expand...
Click to collapse
Just lock your boot loader and restore stock Rom and you'll be good. A lot of people have traded their phones in this way.
Sent from my HTC VLE_U using Tapatalk 2
in other forum i read that corrupt video or image can cause the close-app i remove them and also a high bitrate fullhd video and then the cam is working, often the focus noise still
My HTC one S camera crash. Every time I touch the camera icon to open it, the phone reboot itself. I sent several report to HTC, didnt help. And my phone reboot itself several times a day. I did use HTC all in one package to root my phone. Can anyone help me ?

[Q] My Camera Is Now Completely Useless.

For some God forsaken reason, the camera in my N5 is a pile of crap. Let me list the issues:
(Note I'm using the stock Google Camera app and have tried CM Focal with identical results).
Switching from Rear to Front camera takes a stupid amount of time, usually winds up crashing the Camera app altogether.
Switching from Camera to Video results in a grey bar, 1/10th the width of the screen, spanning the entire length of the right side of the screen. The app usually crashes after this.
Videos usually can't record, the screen freezes, forcing me to hit the back or home button.
When videos do record, they're corrupt and cant be played on any windows machine or in any program.
Sound quality is laughable. (wasn't when I first bought the phone with 4.4.2 on it)
Snapchat usually can't even launch the camera and asks to restart the app. Usually results in me having to reboot the phone.
When the camera does work in Snapchat, pictures come out fine, but switching cameras usually reproduces the issue mentioned above. Videos, however record only 50% of the time. The times they dont, the screen freezes, resulting me having to restart the app.
When videos do actually record in Snapchat they have about a 50/50 of being unable to be played back, resulting in the error message: "Can't play this video".
On rare occasions, using the camera in Snapchat results in the screen flickering rapidly for a few seconds and then the phone reboots... The last time this occured it wiped all the data to Facebook, Snapchat, and EvolveSMS.
These symptoms exist in both Vanilla KitKat 4.4.4 and CM11 (Snapshot M8). Yes, I have reinstalled Snapchat. I've also tried toggling on/off HDR+ to no avail.
My Camera is basically useless and it's extremely annoying. It has even caused crashes that have wiped data from my phone. Hardware related? Software related? I'm really at a loss here... Any help is appreciated.
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Ben36 said:
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Click to expand...
Click to collapse
Factory reset, wiped case and dalvik, freshly installed CM11 last night before bed. Same symptoms exist as they did before.

Instagram stories and front camera problems [Lineage 15.1]

I've searched here and on other forums but can't find an answer to some camera related problems.
I'm using 15.1 Osprey June, 1st build on my Moto G3 2Gb Ram (XT1543).
PROBLEM 1: front camera not working.
This is happening for a long time, since I was using stock ROM (my phone came with 6.0, but that time both camera worked fine).
Don't know when this starts, cause i didn't use front camera very often, but when on 6.1 this already happened, the change camera icon simply disappeared.
I've tried all tricks, format the phone, boot on safe mode, clear chaces, etc.
I've used Lineage 14 for a while and now I've made a clean install of 15.1 and same thing.
Back camera works fine for photo and video using Footej Camera — the first time I opened this app, there was the change camera icon; I clicked and get that camera error message, and now the icon disappeared again. Installed MotoCamera_Mod_6.2.5.16 and same thing: back camera fully functional, front camera no icon or options.
Didn't drop my phone, but i'm considering some hardware problem.
Anyone has a link to a DIY fix (or at least try)?
Here in my country, the cost of the repair probably does not pay...
PROBLEM 2: Instagram stories not working
photos works fine, a click the button and can add to my story, but when I record video, after it's finished the buttons doesn't appear and the app freezes.
on "hands free" the image freezes during record, when try to make a boomerang "an error occurs" message appears and the **** goes like this...
I've removed and install back the app, have the last update, etc.
Is someone else having this problem?
thanks!
problem solved!
if someone else is having similar problems, here's the (obvious) solution:
just do a clean flash!
I did it and everything is working now (instagram stories, other camera apps functions and GPS).
except the front camera, probably due to some hardware stuff.

Those of you on pie with camera issues, let's make some noise

Those of you who think you solved the problem by "doing a clean flash" feel free to show yourself out, you're not helping us we've already done that. Some of us several times.
OnePlus forums are broken for me, I can't register, it keeps just sending me back to the OP home page. Several people have the same problem there. So this is the last hope for those of us with pie camera issues, I don't know that OP has acknowledged camera issues so if we want any help, the best thing we can do is work together, make some noise, so OP can actually see the problem. Personally, no amount of reflashing, downloading, etc will fix the issue on pie for me. I'm rooted with Magisk and unlocked bootloader obviously, that's it. No kernels or custom "ROM" or anything.
Again, if you've solved it, good for you, get out. You have nothing to contribute to this thread and I know this forum is absolutely loaded with trolls who just blame everyone else for every ROM problem.
TheNetwork said:
Those of you who think you solved the problem by "doing a clean flash" feel free to show yourself out, you're not helping us we've already done that. Some of us several times.
OnePlus forums are broken for me, I can't register, it keeps just sending me back to the OP home page. Several people have the same problem there. So this is the last hope for those of us with pie camera issues, I don't know that OP has acknowledged camera issues so if we want any help, the best thing we can do is work together, make some noise, so OP can actually see the problem. Personally, no amount of reflashing, downloading, etc will fix the issue on pie for me. I'm rooted with Magisk and unlocked bootloader obviously, that's it. No kernels or custom "ROM" or anything.
Again, if you've solved it, good for you, get out. You have nothing to contribute to this thread and I know this forum is absolutely loaded with trolls who just blame everyone else for every ROM problem.
Click to expand...
Click to collapse
I agree this is a very anoying bugg..
I am a Developer myself so i did the usual things to try solve this problem.
I run stock software
Nark0tiX said:
I agree this is a very anoying bugg..
I am a Developer myself so i did the usual things to try solve this problem.
I run stock software
Click to expand...
Click to collapse
Yep, my friend also works in testing firmware and hardware compatibility on android phones and as soon as I told him more than just a few people (I've seen at least 15 different people report this issue, and let's be honest a lot of people won't bother to report it and even more people don't have accounts here to post it if they do have the issue) had it he said sounds like firmware issue, possibly related to hardware revisions.
Boring explanation warning: For example there may be very slight differences in say CPU or camera hardware, enough that it passed bench testing or was supposed to not even require bench testing because it was guaranteed 100% compatible, but as time goes on, maybe just one line of code somewhere does something that causes the very slight difference to manifest itself in a way that becomes apparent to everyday users.
That's just one possibility out of dozens though.
I agree in 100%, it's something broken with camera on Oxygen based on Pie.
I use the stock ROM, i did full wipe etc without positive effects.
We wan't fix or update to use the phone normally...
What is the Camera issue ?
Maybe if you are specific and tell us what is wrong with the Camera ?
How can anybody help if you can not be bothered to say what the problem is ?
.... Do not have kittens, I done a Google search and all I found was several months ago some talk about focusing.
I took some pictures ... not many but so far so good.
I would be more than happy to complain .... what do I look for ?
AstroDigital said:
What is the Camera issue ?
Maybe if you are specific and tell us what is wrong with the Camera ?
How can anybody help if you can not be bothered to say what the problem is ?
.... Do not have kittens, I done a Google search and all I found was several months ago some talk about focusing.
I took some pictures ... not many but so far so good.
I would be more than happy to complain .... what do I look for ?
Click to expand...
Click to collapse
For example: Snapchat app. After 5s app frozen, black screen. On other phones everything ok...
Oneplus 6 & Tapatalk
For me, when I open snapchat, the camera will usually work for 5 to 20 seconds, no more, then the image freezes for a second before it goes black, and then every app that uses the camera for a little while will freeze/crash. Including the stock camera app if you try to access camera features in those apps.
Say I just turned on my phone, I go to open snapchat and the screen works as a viewfinder like normal for maybe 5-20 seconds, then the image freezes for a second before it goes black. The snapchat app no longer responds. If I try to open the camera in another app (say discord, stock camera app, instagram, etc) that app then freezes too. Half the time the only way to fix it is to force close all involved apps.
It goes back to working again within 5-10 minutes but you only have generally 5-10 seconds to take a picture before it freezes and does the same thing.
Occasionally when I open the stock camera app after snapchat freezes, it closes itself and a little toast notification on the bottom of the screen says "Unknown error". Usually camera app opens fine after that.
I think this tread explains very well and in detail, the REAL problems with OP6...
https://forums.oneplus.com/threads/oneplus-6-camera-takes-blurry-and-noisy-pictures.864226/
Painted faces, lack of detail, wrong temperature colour....etc,etc....
I am also experiencing these issues since i upadated to official Pie, didn't have any problem with DP1 & DP3 thought. Also i only have this on Snapchat, didn't experience any problems with the official camera.
Let's hope it's a known issue and that it will be solved in the next update.
Where exactly do we complain?
I have the same issue as well. My fiance does too. I'm on xXx module with EX kernel and my fiance is 100% stock with a locked bootloader.
I've done a clean flash before as well.
Sounds like it's either a snapchat issue or OP issue. I think there was some notes from other users having issues taking pictures with WhatsApp since pie. Could be related
spartan268 said:
Where exactly do we complain?
I have the same issue as well. My fiance does too. I'm on xXx module with EX kernel and my fiance is 100% stock with a locked bootloader.
I've done a clean flash before as well.
Sounds like it's either a snapchat issue or OP issue. I think there was some notes from other users having issues taking pictures with WhatsApp since pie. Could be related
Click to expand...
Click to collapse
Try emailing both snapchat support and posting on the OnePlus 6 official forum (on the oneplus website). I feel like it's not snapchat because it's happened on other apps for me.
I am on OB4 and have some other camera issues. When U open the camera app and select Timelapse all I get is the video capture screen and no option to set the time lapse setting. I alse get the standard 1x , 2x zoom option and it all it does is zoomes.
focus sucks
I'm on stock Pie, no root - some examples here how the focus socks: auto mode, (1) normal photo (2)about 3.5 zoom (3)~x5 (4) x8 I have gopro modified handlebar attachment on my bike, so consider it as if those pics were taken still and steady from a tripod.
focus sucks cont.
My phone/camera field stand - 2 pics, the 3rd pick shows zoomed detail of one of the islands there taken with my cheap, pocket Casio EX-ZR800 which has unbelievable zoom: x18 optical + x36 so called 'SR Zoom, does 1000fps as well, 224x64only let's hope they bring some of that technology to phones soon.
RzuwBuotny said:
For example: Snapchat app. After 5s app frozen, black screen. On other phones everything ok...
Oneplus 6 & Tapatalk
Click to expand...
Click to collapse
+1
---------- Post added at 06:39 PM ---------- Previous post was at 06:37 PM ----------
TheNetwork said:
For me, when I open snapchat, the camera will usually work for 5 to 20 seconds, no more, then the image freezes for a second before it goes black, and then every app that uses the camera for a little while will freeze/crash. Including the stock camera app if you try to access camera features in those apps.
Say I just turned on my phone, I go to open snapchat and the screen works as a viewfinder like normal for maybe 5-20 seconds, then the image freezes for a second before it goes black. The snapchat app no longer responds. If I try to open the camera in another app (say discord, stock camera app, instagram, etc) that app then freezes too. Half the time the only way to fix it is to force close all involved apps.
It goes back to working again within 5-10 minutes but you only have generally 5-10 seconds to take a picture before it freezes and does the same thing.
Occasionally when I open the stock camera app after snapchat freezes, it closes itself and a little toast notification on the bottom of the screen says "Unknown error". Usually camera app opens fine after that.
Click to expand...
Click to collapse
Excactly the same problem here
Also with the regular camera app + when watching Instagram stories
Nark0tiX said:
+1
---------- Post added at 06:39 PM ---------- Previous post was at 06:37 PM ----------
Excactly the same problem here
Also with the regular camera app + when watching Instagram stories
Click to expand...
Click to collapse
After today update i dont have issues with Snapchat.
Wysłane z mojego ONEPLUS A6003 przy użyciu Tapatalka
I also experience trouble with the camera. Zoomed in using snap. When I take pictures with stock camera app the shutter seems rly slow. Bad focus etc. Everything worked fine before Android pie. Good thread!
I was waiting to see if it would immediately **** up after I posted this, but it's been a few days since the last snapchat update and I no longer have the problem at all, at least that I ever noticed.
TheNetwork said:
I was waiting to see if it would immediately **** up after I posted this, but it's been a few days since the last snapchat update and I no longer have the problem at all, at least that I ever noticed.
Click to expand...
Click to collapse
Same here. At first I thought it's cause I don't let it focus anymore since that causes the issue but it seems to be resolved for now. Now time for the rest of the pie issues to be fixed.
Agree. Happening with all the apps which use the system's camera. However, If we use the Camera app then it will work. but any 3rd party app that uses system camera it got stuck and crash.

Cameras & flash stopped working

Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery
TheMadScientist said:
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery
Click to expand...
Click to collapse
Yeaaah, forgot to mention, I've tried uninstalling and reinstalling snapchat multiple times, I've wiped the camera app cache and data. I uninstalled Gcam app just in case. Already denied the camera permissions to every app I have. I suppose I'll try a factory reset and a wipe tomorrow.
I might consider sending it to oneplus once my replacement parts arrive just so they wouldn't charge me for parts I already have ordered and hence paid for.
Googled about and it seems like it's quite a common issue. In case anyone experiencing this stumbles upon this thread, here someone claims reflashing the rom helped for them.
Update, needed to text at work today and the messaging app also doesn't work, seems like an OS issue. Might try flashing an older rom using adb/fastboot, perhaps I received an update on the background.
I am so damn confused. Downgraded to android 10.0.5, nothing changed. Downgraded to 9.5.3 afterward.
Dialled *#808#, went to camera tests
rear camera preview opens front camera and actually displays the image now!?
second back camera preview opens wide lense camera and displays it
third back camera preview crashes the app
front camera preview on first try just showed rear optical zoom camera, later on pops up the front camera but displays the optical zoom camera.
flash test still works, the flashlight icon on the damn thing you drag down from notification bar isnt' grayed out and works but doesn't actually turn on the flash.
I got the camera app working by selecting the "selfie" icon on the dashboard or whatever's left of homescreen, however I can't select other cameras than the front one.
I'll keep poking around, this stuff's confusing lol
typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Disable default cam
Install latest GCAM
Install Camera FV-5 lite
BANG

Categories

Resources