How to properly factory reset the Oneplus one? - ONE Q&A, Help & Troubleshooting

Hi all,
I'm using latest SultanXDA CM13 ROM.
I'm experiencing mic issues, even after I've replaced the mic. I was lead to believe that there's something in the firmware / build.prop or some other files that probably mess with my mic.
The issue is the on speaker mode, the other party can barely hear me.
In addition, I use a call recording software which used to record both sides clearly. Now it only records my side.
So, what are the consideration I have to be aware of when one is doing a factory reset?
Will it also reset mixer_paths.xml / build.prop and other config files?
Should I wipe the device entirely?
Thanks!

You already tried this: https://encrypted.google.com/url?sa...v1z1qujR0GmNokhhg&sig2=ns_lVhBGaEkv1hWcyExLbw

I have tried, but it doesn't fix the issue.
Using speaker mode, the other side either can't hear me or they hear themselves like an echo.

anyone?

Related

Phone problem, transmitting

Hi anyone and all,
My XDA II all of a sudden developed a problem in that although I can dial and hear people I had called, they can not hear me. I have toggled the mute button, performed a soft and hard reset and even installed the latest upgrade in an effort to resolve, but no joy.
Does anyone have any ideas on how i can fix my beloved XDAII?
have you tried
1. to use normal record to check if the mic is working?
2. cleaned the mic
phone can only hear callers
Yes, i have tired the record function, that works fine, sorry should have mentioned that earlier, i wonder if it is a component transmitter problem!

[Q] Speakerphone - Echo sound for others while talking

Just tested with the new 4.4 image and the problem remains from when i was on 4.2 image. Anytime I place a caller on speakerphone, they report they have a bad echo in their handset while they are talking. Tested with multiple people. Any help would be greatly appreciated. Thank you!
Can microphones be disabled one by one in mixer-paths.xml?
A lot of echoing still going on when placing people on speakerphone. Everyting stock, newest OTA.
I read somewhere that disabling bottom mic helps because it's nearest to the loudspeaker. Can any mic be disabled separately on mixer_paths.xml?
Would like to also keep my phone not rooted since at the moment I don't have time fiddle with my phone a lot. Would it be possible to probably create an app where you could determine that for example when Skype is on speakerphone it only uses top mic? Or when using sound recorder it uses all the microphones?
Any progress on this? Got the phone not too long ago, but every time I put someone on speaker they report hearing their own echo. This happens on stock 38r, as well as other kernels and roms.
i read somewhere that its because the mic is near the speaker so the sound comes out the loud speaker and goes into the mic hence why the person can hear them selves. my thought it is there any way of adding an option to have the other persons voice come out the ear piece speaker instead of the speaker at the bottom? could this solve the problem?
Guys, copy the following mixer_paths.xml file to replace with the one you have in /etc (requires root)
I uploaded it here:
http://www.filedropper.com/mixerpaths
I'm not exactly sure which part of its content solved the problem, I just took it from a custom ROM that did not have this issue (SlimKat) and put it in the rom I use (that DID have the echo issue).
Solved the problem for me, hopefully it will solve it for you too.
purpleman2k said:
Guys, copy the following mixer_paths.xml file to replace with the one you have in /etc (requires root)
I uploaded it here:
I'm not exactly sure which part of its content solved the problem, I just took it from a custom ROM that did not have this issue (SlimKat) and put it in the rom I use (that DID have the echo issue).
Solved the problem for me, hopefully it will solve it for you too.
Click to expand...
Click to collapse
Sorry, but the file doesn't exist. Can you upload one more time?
Anyone who can re-upload the file?
Verstuurd vanaf mijn A0001 met Tapatalk

Mic not working during call

I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
EasyGoingXD said:
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
Click to expand...
Click to collapse
No luck here. : /
I've tried everything from flashing different ROMs to flashing different kernel. I even went back to factory reset, lock/unlock bootloader to wipe device. None of that work. Very frustrating. I'm starting to think it's a hardware issues, since trying out that many ROMs didn't help at all.
Did you informed oneplus already?
EasyGoingXD said:
Did you informed oneplus already?
Click to expand...
Click to collapse
Yep, filed a support/warranty request. But god knows how long it'll take for them to get back to me. There's no phone number support or anything. : /
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Hi,
unfortunately I have the same problem. I've tried to fix it even modifying the system/etc/mixer_paths.xml but nothing works (http://forum.xda-developers.com/one...icrophone-ok-google-low-t2805568/post53914918). I noticed when that changing the values of hph-mic and anc-mic to 0, then handsfree mode doesn't work neither. Therefore we have clues to think the main mic is which has the problem.
Curiosly, I do not have had this issue out of the box, I think it began after 30O update. However I've downgraded to 25R and the issue remains.
I hope you the best luck
Regards
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Cynogen 11s team is working to add support for CTIA headphones soon. See my post in similar thread (http://forum.xda-developers.com/showpost.php?p=55186894&postcount=25)
OK figured it out I uninstalled the latest hangouts update and made and received several calls all seems to be ok now
Is there any update regarding this issue? I still have this mic problem during calls and no clue on how to fix it.
OPO microphone problem is a hardware problem
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Jojo_1 said:
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Click to expand...
Click to collapse
I have a similar problem. Did you find a fix? I did everything. Restarted, ROM changed and everything!
As I wrote - no fix - IMHO it is a hardware fault. Still waiting for response from OPO support in hope for receiving RMA.
I am also thinking to return the phone because of this issue.
Just adding that I also have this problem - phone was working fine until yesterday.
Now mic is extremely quiet in call, unless I switch to speakerphone then it works fine (Video recording sound is fine also, but Google speech to text etc is not working)
I installed Swiftkey last night but I think its unrelated
Has anyone found any solutions for this problem yet?
Yes, I sold the phone!
:laugh:
L1ndon said:
Has anyone found any solutions for this problem yet?
Click to expand...
Click to collapse
I´ve opened a ticket. I advice to do the same.
- They will send you a link, with the ZIP-file in this link you have to reflash the rom. But probably it won´t work.
- Then tell them that it doesn´t work (of course only if it doesn´t work).
- Apply a RMA request
- Send them your ONE
- Receive an new one.
I´m waiting for the TNT courier, at the moment.
same problem here. No response from support. now recently even the emails to [email protected] are bouncing back with error, cannot deliver your email to the address.
So.. I'm having the same problem now..
I can't even submit a RMA, as I bought the phone from a person without the invite - so I have the receipt and everything, but when trying to submit the RMA, I have to select the order - Which I have none of, isn't that just wonderfull?
Did any of you find a solution?
I've had Samsung GS3 and GS4 with almost the same issues now and it is killing me, my will to keep living with these problems are close to none...

[Q] Making/recieving Calls on Lollipop - Please help i am getting no sound at all

So i had the L preview on my Nexus 5 previously, no root or anything. Then on friday I flashed the factory lollipop using Nexus Root Toolkit. Everything has been fine except making calls.
When i get a phone call it rings i answer but cannot hear anything - unless i press the loudspeaker button then i can hear the other person and they can hear me. and the same when i make a call too - i cannot even hear the dialing tone normally.
I flashed again today to try and fix this and then reset to factory defaults. Didn't get any errors on flash. still no sound or mic on calls unless i turn on loudspeaker.
Does anyone know what could be causing this and if theres a fix for it?
Thanks for any help you can give.
Is there a way of verifying if it's a hardware issue?
aagha said:
Is there a way of verifying if it's a hardware issue?
Click to expand...
Click to collapse
i guess i could flash kitkat again? but the thing is that switching it to speaker allows my mic to work also. so its a software thing i think. Not sure how to test the earpiece speaker however.
i solved this problem, it was a stupid thing i had in my headphone jack called pressy.

Z3 D6633 Marshmallow microphone problem

Hi,
My primary microphone doesnt work normally on calling but it is working well on both voice and video recording! I also changed microphone but still problem exist. even setting microphone sensitivity to high doesnt change anything.
Could it be a problem with Noise canceling? Is there any way to disable that setting in Marshmallow? I tried to change persist.audio.fluence.voicecall=true to "false" but same results.
Im on .570 rooted firmware.
Thanks
The .570 firmware does not have the option for noise cancellation. So I think it may be a problem with the software itself. Did you do a clean install?
Video recording uses the secondary microphone. Are you sure voice recording works?
Try to record an audio on whatsapp and listen to it or try with the "Diagnosis" app. You can find it by going to Settings > About Phone > Diagnosis.
If that doesn't help, I'd try a clean install of the software, but use the .575 FW for that.
realfelix said:
The .570 firmware does not have the option for noise cancellation. So I think it may be a problem with the software itself. Did you do a clean install?
Video recording uses the secondary microphone. Are you sure voice recording works?
Try to record an audio on whatsapp and listen to it or try with the "Diagnosis" app. You can find it by going to Settings > About Phone > Diagnosis.
If that doesn't help, I'd try a clean install of the software, but use the .575 FW for that.
Click to expand...
Click to collapse
Yes i did a clean install. Both voice and video recording working perfectly. I tried voice recording with primary mic and it working perfect, also tried Diagnostic app and it hadn't any problem at all. I covered secondary microphone and 3.5mm jack with tape but results was same, tried with another sim card, another sim slot, and nothing changed. I will downgrade rom to 4.4 for last solution but it will take lots of time!
Thanks for reply
Still seems like a software issue to me. Try as well wiping cache first. You can do that by pressing volume up and power button at the same time while the phone is turned on until you hear the phone vibrate 3 times. Afterwards boot it normally and try again.

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