WiFi cannot find any network - Nexus 5 Q&A, Help & Troubleshooting

Two days ago the Wifi on my wife's N5 stopped working. When Wifi is switched on, it never detects any available WiFi networks. I also have a N5 and mine detects several including our home network. I have flashed the latest factory image, but her phone still is not detecting any networks.
Seems like it is likely a hardware issue, any ideas?

If a stock image and and factory reset don't help, try checking for loose connections.
If nothing works, I think it is hardware- related.

Related

Nexus 5 Wifi Issue

So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
There was a thread around here somewhere that suggested turning off your mobile data helped fix this problem, I think it was in the N5 General forums.....here it is:
http://forum.xda-developers.com/showthread.php?t=2550690
Don't know if it'll help or not, just saw your thread and had just looked at the other one, figured I'd toss it out there.
Thanks for the reply, just tried that solution but still no luck.
I have a similar problem except that there are phases of wifi not working.
Sometimes I would have around 20-30 seconds of WiFi not working and there would be no data transfer.
Speeds are still fast when it is working however.
I played a little with only using mobile data and no wifi, and everything worked. (Small sample size however).
Seems like this is a WiFi only issue.
So somehow overnight the wifi has managed to fix itself, will report back if the problem returns.
The issue with the wifi returned unfortunately.
Dillllz said:
The issue with the wifi returned unfortunately.
Click to expand...
Click to collapse
Don't know if you've tried this but change your WiFi frequency band in advanced setting to either "5 GHz only" or "2.4 GHz only," whatever your router uses. Might be worth a try.
Thanks for the help, but I've tried changing some settings in advanced wifi settings but it hasn't worked. Even what you recommended I've tried that before and it didn't work.
wifi issue
Also I have the same issue - Im connected to router by wi-fi, home and work and time by time (5x a day) wifi stops working. Wifi is enabled in settings, but there is no connection. Restart the cellphone helps, but after that, maybe an hour, it appears again.
Issue was in 4.4 and still appers in 4.4.1.
Yet did not found how to solve it.
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Nexus 5 - wifi not switch automatically from data
pcloadletter1 said:
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Click to expand...
Click to collapse
Hey,
I have the same problem with 4.4.2.(factory rom, no root or not unlocked). Sometimes the wifi not works and get orange. I must put airplane mode to fix it. Its annoying.
But as well happens to me:
When I go out from office or home (where I have wifi connections saved in phone) the phone automatically switch to data plan from carrier. But when I come back the phone stays with data and there is not automatic switch to wifi. Sometimes it help to put wifi off or always airplane mode on/off for a while.
I do not know if it is normal behave of android but I would like have automatic switch to wifi.
I tried to change wifi details (changing bands, etc.) but not helped.
Please help. Thank you.
Is custom ROM or kernel will fix it??
For some unknown reason, as soon as I updated my router's firmware, the problem disappeared.
Updated Android 6.0 solved the issue
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
So I had the unfortunate experience of having my wifi go down while on vacation and for 3 weeks I spent a good chunk of time wiping and reinstalling multiple versions from Cyanogen, Paranoid android and 4.4 - 5.1 to no avail. I just did another factory wipe today and installed the new Android 6.0
The Finger Pointing Game is OVER
Read through 30+ pages of other android users with similar experience and some people send their units back to LG and some even managed getting a new handset. There was never any hardware issues with my unit I just couldn't turn on the WiFi but after the install WiFi works? Guess next time you push a software update to our Phones CHECK YOUR SH*T google and Maybe DON'T Take 3 months to FIX your F*CK Up.
I have a similar issue. Since Lollipop my phone almost never automatically connects to my WiFi anymore. What's wrong?

[Q] Wi-Fi connectivity issues

Hey guys,
I'm having some issues with my Wi-Fi connectivity on my N5 and it's freaking me out! :crying:
When I'm trying to connect to my home network, the Wi-Fi icon is getting orange after some random time.
Some times it gets back to white, some times it's not.
I know its a known issue but nothing seems to fix it.
I tried everything - reboot my phone, reboot my router, reboot into safe mode, forget the network and connect again, toggle into airplane mode and back, change Wi-Fi settings to connect only to 2.4 GHz, avoid poor connections, update my router firmware.
NOTHING worked!
The only thing I haven't tried yet is factory reset but I read some people saying it didn't help them either.
Only turning Wi-Fi off and than on again makes it "white" again for some other random time.
I'm running stock everything on a rooted device with Android 4.4.4 build KTU84P.
My Wi-Fi is working great with other devices in the network including a Nexus 7 2012 and some laptops.
And it seems that my Nexus 5 is connecting fine to other Wi-Fi networks.
It worked fine in the past and I think it all went wrong when I replaced my Modem.
Any ideas what else can I try?
Do you think maybe the Lollipop update will fix this annoying issue?
Thanks!
Forgot to mention (I guess it is obvious) - I can't connect to any website or run any network connected app when I'm "orange" (I know it means I'm not connected to google services).
Tried also to change my Wi-Fi channel. still not working.
Doesn't anyone have an idea what is wrong here?
This is really frustrating ... :crying:
Well, I'm kind of talking to myself here, but in case someone else is facing this annoying issue, here is what fixed it for me eventually:
Configure a static IP to my phone in the router configurations ! :victory:
Before that, I also tried to disable Wi-Fi optimization in the phone Wi-Fi settings, buy it didn't seem to help.

WiFi Connection Failure

Hi.
I only have one wifi network around atm. My N5 was working fine with it, and yesterday it started disconnecting from it.
Right now, when I try to connect, it connects for 3 or 4 seconds (it gets an IP address and actually connects to the Internet) before jumping back to data connection. When entering the Wireless menu on my phone it says "WiFi Connection Failure".
I thought I might have tweaked something I shouldn't (since also yesterday I installed Franco kernel and App Ops), so I went back to stock (using the Nexus Toolkit) and in the process I updated to the newest 5.1 release (I had LMY47D version and upgraded to LMY47I).
It didn't help. I also tried changing the router channel and security type to no avail.
Of course, I also tried to turn airplane mode on/off and forgetting network. And I just downgraded to LMY47D to see if that was the problem. But it didn't fix it.
I'm attaching the logcat. I hope I did it properly.
Any suggestions? Thanks!
UPDATE: I noticed it works in Safe Mode. I'll try to find which app is causing it.
I'm having exactly the same problem.
Updated to 5.1, after a run with Nike+ and Runkeeper, with GPS and Cellular Data on, battery drained and phone switched off. After a recharge, this problem emerged, different ROMs, different stock versions, different kernels. Nothing seems to make wi-fi work again.

Flashed US T-Mobile Galaxy s7 SM-G930T to Verizon. Wifi keeps disconnecting.

I recently acquired a Permanently Unlocked US T-Mobile Galaxy s7 SM-G930T. Since I have Verizon, I flashed it to the latest Verizon Firmware SM-G930V from sammobile using the latest Odin. Everything went perfect.
The only problem is that the wifi will not stay connected.
It will connect for a few minutes at a time, and then, despite it saying it is still connected to wifi, videos will suddenly not load, apps will not open. I run a speed test and then it will show the little exclamation mark on my wifi signal, only then showing that wifi is not connect or having problems. It's very tedious as I go based off the wifi signal to and since it says it's connected i am missing important notifications despite my mobile data being connected. I have unlimited data with my carrier so i could simply stay connected to mobile data at all times, but i would like to have my wifi working again. Does anybody know what may be causing this problem.
I tried flashing it back to T-Mobile. and once again everything works perfect. except for the wifi. So i believe it may have to do with the firmware, or maybe i need another file or files that i still need to install? I have been researching it for a week and i just can not figure out a solution.
I tried resetting my router, nothing.
Different older firmwares for Verizon from Sammobile, nothing.
Resetting Cache in recovery mode, nothing.
Unchecking Smart switch (function for it to switch between mobile and wifi automatically), nothing.
Unchecked Wifi and bluetooth scanning, nothing.
Can somebody please help?
Just asking, what were the bootloader versions of the T-Mobile and Verizon ROM's you went back and forth with? *Bootloader version can be found in baseband number i.e SM-930TUVS4CRL1, The 4 is the BL.

Moto G3 Authentication Problem connecting to Virgin Hub-3 wifi.

Hi everyone.
I hope someone can help me please. I have an old Moto G3 phone I want to give to someone so I’ve uninstalled everything personal off the phone and then done a factory reset.
Now for some reason I cannot get it back on to my home wifi to finish setting up the phone. Initially, I selected my network and then input the password but all it returned was ‘Authentication Problem’. It then stopped even being able to find my SSID on the available networks but eventually it showed up again but still doesn’t connect. I originally bought the phone second hand from ebay a few years ago and it had been factory reset by the seller. It isn’t rooted or locked to a network. I’ve never had an issue connecting it to my network before tonight.
However, the phone has been turned off in a drawer for several months. About 7 weeks ago I had to install a new Virgin Media Hub-3 modem as the previous modem was dying of old age so tonight was my first time attempting to connect this phone to the new modem. I normally have 11 different devices connected to my wifi at any one time and all of them work perfectly.
I’ve tried absolutely everything I can think of. My other devices all see and are connected to the network completely fine. I’m literally sitting within 2 feet of the modem and it’s showing a very strong signal.
I have tried the WPS button, WPS Pin, rebooting the phone, rebooting the modem, resetting the network settings, rerunning the factory reset, making sure the modem is set to broadcast the network name, inputting the SSID and password manually. I even tried disabling the modem firewall in case that was blocking the phone and I must have manually typed in the wifi password over a dozen times which I keep noted down and I know is correct. Basically I’ve run out of ideas. As the phone isn’t locked I also tried my the sim from my current phone to test it. Although it can make calls no problem, I still can’t get on to my home wifi.
I’ve tried turning off the wifi and shutting down a couple of my other devices and then turning them back on and they reconnected to the wifi straight away without a problem. I can’t believe the problem is with the modem as it’s only 7 weeks old and everything else is working perfectly on it.
I’ve also tried googling the problem but still no luck so far.
The phone is on Android 6.0.1, it’s a Motorola Moto G3 with a 16GB microSD card but has no sim card installed.

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