hi guys
i am planning to buy a new phone soon, probably a China one. i have already checked many china shops but most of them do not look like a safe place for spending a couple hundred euros, and paying with paypal is in many of them impossible.
so would you be so kind and share your expirence with chinapadmall, because i was unable to find any useful information on the internet. at a glance they look different from most of china shops and paying with paypal is also possible.
just another question: probably i am going to buy either a iocean/OU Sheng X7 or a UMI X2. which one do you think is better in term of build quality?
thank you for help
I personally would keep away from Chinese phones, generally because they tend to not have any support afterwards. I looked through this site and however designed/presented nicely, the reviews are mostly of customers asking questions about the product. They seem to respond back though so that may be a good sign (even though they're using the reviews section as a forum, which is deceiving). Sorry for not exactly answering your question, but that's just my 2cents.
Do you mean "China" or "china"?
Either way, I wouldn't want to touch any China-made products left alone spending "a couple hundred euros" for it.
first of all thanks for your reply.
i meant China of course.
you are probably right about support ,sadly not so many own those phones. actually i am buying that kind of phone, because in last half year i lost two phones (they were both stolen by somebody). now i do not want to spend much money on a new phone.
including taxes and DHL shippinig i can get a full hd phone for approximately 220€ (about 290$), and that is why i am interested in buying China phone.
i will have to think a bit and search the internet, whether it is worth buying cheap phone and hooping for best, or spend at least twice as much money for Nexus 4, Sony Xperia Z, or other flagship devices.
I've bought my goophone n2 here in chinapadmalL and pay with paypal.It's safe.
And I'm also interested in iocean X7 and a UMI X2,but the pre-order does not begin,do you know the exact date? cause I don 't want to wait a long time .
I use dx.com for my China gadget shopping. They are trustworthy and have a decent support staff as well as forums. They accept paypal. The only downside is sometimes the shipping can be slow but anything shipping from Hong Kong is generally slow. They have name brand Android phones as well.
i am also interested in buying umi x2, iocean x7, or t he jiayu g4 advenced, but the problem is also the availability, and the release dates are not actually unknown.
and about the dx.com i must agree they are trustworthy, buty normally it takes long to receive your staff, but the problem is they do not have so many phones like other sites.
I would not buy AT CHINAPADMALL
Well I tell you my experience with this damn devil store "chinapadmall.com" because bine on April 9, 2013, announced in stock the following: "Good Quality Butterfly x920e OEM Smart Phone 5.0 Inch IPS 1920 * Quad 1080 2GB RAM Android 4.1-core 1.5GHz 16GB ". I buy paypal payment 250'87 total EUR total no joke. I get the phone about ten or twelve days later does not do what is advertised is 1920 * 1080 1270 * 920 is less, plus wifi does not work and tells me what I have to do is install the rom again, as I to have to do that to a newly purchased mobile trying it yourself. Well I tell you what I say I want to return smoothly to send it to an address and how do I have to send also want a 32 gb sd Tarje tells me to pay it and send it to me. I tell you all that I leave as requested on the page and tell me you do not need it with the email is enough. I send the phone on May 10, 2013, will arrive on May 24 and did not pick right now is in the post office waiting sheizen by will. I tell the seller and he says he does not know that you sent me x2 umi on Friday May 31 but do not know the tracking number and does not know because he has not Picked to send you the package. We also speak for the char of the page and I closed this sounds fishy.
SUMMARY, DONÍ BUY INTO THAT AS A PROBLEM WITH ANY Tourist trap breaded MOBILE I ALREADY TOOK TWO MONTHS MOBILE AND LEAST 280 EUROS.
P. D. if anyone knows something I can help I'd appreciate it because paypal said to have passed the 45 days to open a dispute. Of course I have happened if I had been the purchaser bullfighting, and the effectiveness of posts that you see, well here you have this tako, well I'm sorry but I inform relief and these thieves, swindlers. Thank you.: Mad :: mad:
This is the ultimate, the CHINAPADMALL.COM geta looks to have seen that I have told you what happened in all the forums that I could and yesterday (June 5) according to their page to put a discount promotion 5-8 $ a people who speak well of chinapadmall and send the address of the forum comment to your mail to see him, this must be seen to be believed, is very strong, does that and does not answer to the 10 MESSAGES I sent in the last 3 days. see to believe. how can a person for a lost mobile lose many customers as if they read this.
You can see it chinapadmall.com/blog/summer-sale/
I bought an Umi x2 from them 5 days ago. My order is still 'in progress' and not been posted despite me paying $20 for express delivery. I'mnot happy with their service.
UMI X2 32G rom 2G ram the umi company will stop produce for 3-4 weeks.so if you bought this phone don't dream they will ship.
Sent from my SHV-E120L using Tapatalk 2
Latest scam chinapadmal.com
now you do not answer or my email or to chat, no nothing, this store chinapadmall.com is a SCAM, they're FRAUDSTERS, they send defective phones, then put them back when they stay with the phone and your money and do not respond. I would not buy ANYTHING IN CHINAPADMALL.COM
hope can help you
joder007 said:
Well I tell you my experience with this damn devil store "chinapadmall.com" because bine on April 9, 2013, announced in stock the following: "Good Quality Butterfly x920e OEM Smart Phone 5.0 Inch IPS 1920 * Quad 1080 2GB RAM Android 4.1-core 1.5GHz 16GB ". I buy paypal payment 250'87 total EUR total no joke. I get the phone about ten or twelve days later does not do what is advertised is 1920 * 1080 1270 * 920 is less, plus wifi does not work and tells me what I have to do is install the rom again, as I to have to do that to a newly purchased mobile trying it yourself. Well I tell you what I say I want to return smoothly to send it to an address and how do I have to send also want a 32 gb sd Tarje tells me to pay it and send it to me. I tell you all that I leave as requested on the page and tell me you do not need it with the email is enough. I send the phone on May 10, 2013, will arrive on May 24 and did not pick right now is in the post office waiting sheizen by will. I tell the seller and he says he does not know that you sent me x2 umi on Friday May 31 but do not know the tracking number and does not know because he has not Picked to send you the package. We also speak for the char of the page and I closed this sounds fishy.
SUMMARY, DONÍ BUY INTO THAT AS A PROBLEM WITH ANY Tourist trap breaded MOBILE I ALREADY TOOK TWO MONTHS MOBILE AND LEAST 280 EUROS.
P. D. if anyone knows something I can help I'd appreciate it because paypal said to have passed the 45 days to open a dispute. Of course I have happened if I had been the purchaser bullfighting, and the effectiveness of posts that you see, well here you have this tako, well I'm sorry but I inform relief and these thieves, swindlers. Thank you.: Mad :: mad:
This is the ultimate, the CHINAPADMALL.COM geta looks to have seen that I have told you what happened in all the forums that I could and yesterday (June 5) according to their page to put a discount promotion 5-8 $ a people who speak well of chinapadmall and send the address of the forum comment to your mail to see him, this must be seen to be believed, is very strong, does that and does not answer to the 10 MESSAGES I sent in the last 3 days. see to believe. how can a person for a lost mobile lose many customers as if they read this.
You can see it chinapadmall.com/blog/summer-sale/
Click to expand...
Click to collapse
I think i can tell you something, I think there must something made you misunderstanding, i made two orders in chinapadmall.com, they response very fast and reply my every email and live chat, maybe the email sent to your junk box? it seem the live chat time from China time 9:00~18:00, you can try to see and try again. and even over 45 days, they accept return and refund, don't worry. one of my friend experienced it. it is better you tell him your order number first, so they can confirm soon. when refund the money, you must will get a coupon as a compensation( my friend got the coupon, hope the same as you).
and by the way, if they didn't answer you, how did you sent back the phone? where you got the return address?
hope your problem will be fix soon....
Chinapadmall estafa
[email protected] said:
I think i can tell you something, I think there must something made you misunderstanding, i made two orders in chinapadmall.com, they response very fast and reply my every email and live chat, maybe the email sent to your junk box? it seem the live chat time from China time 9:00~18:00, you can try to see and try again. and even over 45 days, they accept return and refund, don't worry. one of my friend experienced it. it is better you tell him your order number first, so they can confirm soon. when refund the money, you must will get a coupon as a compensation( my friend got the coupon, hope the same as you).
and by the way, if they didn't answer you, how did you sent back the phone? where you got the return address?
hope your problem will be fix soon....
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Click to collapse
address gave me Jerry or so chatting calls himself. So far I have sent the phone or returned the money. On Friday Jerry said the chat today I would give the tracking number, but I ask you and I closed the conversation. No I think I have been scammed, and the address to which returned the phone was not the same that came in the package where they sent me the phone. ie they send from an address and returns go to another company and another direction, even in another city. All this is very rare and worst is that after almost 3 months I am still without my money and no mobile. SO I would not buy ANYTHING IN CHINAPADMALL. COM
I think I know where is the problem
joder007 said:
Well I tell you my experience with this damn devil store "chinapadmall.com" because bine on April 9, 2013, announced in stock the following: "Good Quality Butterfly x920e OEM Smart Phone 5.0 Inch IPS 1920 * Quad 1080 2GB RAM Android 4.1-core 1.5GHz 16GB ". I buy paypal payment 250'87 total EUR total no joke. I get the phone about ten or twelve days later does not do what is advertised is 1920 * 1080 1270 * 920 is less, plus wifi does not work and tells me what I have to do is install the rom again, as I to have to do that to a newly purchased mobile trying it yourself. Well I tell you what I say I want to return smoothly to send it to an address and how do I have to send also want a 32 gb sd Tarje tells me to pay it and send it to me. I tell you all that I leave as requested on the page and tell me you do not need it with the email is enough. I send the phone on May 10, 2013, will arrive on May 24 and did not pick right now is in the post office waiting sheizen by will. I tell the seller and he says he does not know that you sent me x2 umi on Friday May 31 but do not know the tracking number and does not know because he has not Picked to send you the package. We also speak for the char of the page and I closed this sounds fishy.
SUMMARY, DONÍ BUY INTO THAT AS A PROBLEM WITH ANY Tourist trap breaded MOBILE I ALREADY TOOK TWO MONTHS MOBILE AND LEAST 280 EUROS.
P. D. if anyone knows something I can help I'd appreciate it because paypal said to have passed the 45 days to open a dispute. Of course I have happened if I had been the purchaser bullfighting, and the effectiveness of posts that you see, well here you have this tako, well I'm sorry but I inform relief and these thieves, swindlers. Thank you.: Mad :: mad:
This is the ultimate, the CHINAPADMALL.COM geta looks to have seen that I have told you what happened in all the forums that I could and yesterday (June 5) according to their page to put a discount promotion 5-8 $ a people who speak well of chinapadmall and send the address of the forum comment to your mail to see him, this must be seen to be believed, is very strong, does that and does not answer to the 10 MESSAGES I sent in the last 3 days. see to believe. how can a person for a lost mobile lose many customers as if they read this.
You can see it chinapadmall.com/blog/summer-sale/
Click to expand...
Click to collapse
joder007 said:
address gave me Jerry or so chatting calls himself. So far I have sent the phone or returned the money. On Friday Jerry said the chat today I would give the tracking number, but I ask you and I closed the conversation. No I think I have been scammed, and the address to which returned the phone was not the same that came in the package where they sent me the phone. ie they send from an address and returns go to another company and another direction, even in another city. All this is very rare and worst is that after almost 3 months I am still without my money and no mobile. SO I would not buy ANYTHING IN CHINAPADMALL. COM
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Click to collapse
I think I know where is the problem, the problem is not CHINAPADMALL.COM didn't answer your questions, it seem you returned the phone to the wrong address ( wrote in the package?).
if you purchased the phone via paypal in the store, it is better you follow the refund and return rules of paypal. you should dispute in paypal and ask for return and refund, paypal will show you the address that you should send to. remember never do not send to the address wrote in package. if over 45days, it is better you contact their after service for address before you sending. as I know, many package sent from China the address wrote on package are address of POST AGENT COMPANY, not the real seller, because the agent handle all for seller, seller only need prepare the package for picking up.
i suggest you keep contact CHINAPADMALL.COM , tell him the tracking info, ask him for help for find the package. if sent to the POST AGENT, they also can have it back, but will take many times, it is possible to get your money back, CHINAPADMALL.COM wont let you lost money, as I know my friend got money back and got a coupon for compensation and he made a new order with the coupon( 8USD discount for any item).
hope can help you, and be patient you will get money back soon....
Chinapadmall estafa
good to let you know that chinapadmall scam remains the same, I have sent the phone told me, will not return my money, do not send me the phone defective or sent me to the beginning or answer emails or chat, we that happen to me, they want to keep the money and not send anything. The explanation that they're scammers and they were misled as to the mobile oem butterfly to everyone who sold him no responsibility, go to the utmost account and that's it if you want to claim something looks to China and talk to them, **** that children of ..... THIEVES, SCAMMERS, ...
PS: I should have some form of official or judicial claim a refund of my money or sending mobile. The truth is that after this experience cost me a bit to buy mobile in china and you run the risk of having a problem and that the store is a scam as chinapadmall and not do anything responsbles. Greetings friends. And now you know NOT BUY AT CHINAPADMALL.
Beware from china phones
Sent from my WT19i using xda premium
If I Have Helped You Can You Press
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THANKS BUTTON
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To support Me.
In the end chinapadmall is good 100% recomending
I can not believe it, but yesterday I received an email from chinapadmall, a person named EDDY was wondering if you had a problem to tell him, well check my case and says that reason I feel I have a lot to talk to Jerry and the General Direcctor the company so that does not happen again I will return all my money that I had never wasted my money and that would have done the same as me to tell everything in the forums, and that what happened would give me a coupon for $ 8 for my next order since now the x2 umi was saturated in reserves now, but I put the top of the list. I HAVE TO SAY THAT IS RELIABLE CHINAPADMALL. They are wrong, BUT THE FINAL ANSWER EDDY ESPECIALLY WELL 100% RECONMENDABLE, SERIOUS, RELIABLE AND FAST, but this guy Jerry is a failure not only deal with EDDY IS A CRACK, in one day I fixed it all I've been trying to solve problem in three months with Jerry. Ah this morning and had the money in my paypal account for Eddy October 1 in a few hours as promised me back all my money for a crack, I tell it to you let you know that at the end if there is attentive and reliable people chinapadmall, what I I tended happens is bad luck. CHINAPADMALL-Eddy-100% RECOMMENDED-A greeting
That's really good news
joder007 said:
I can not believe it, but yesterday I received an email from chinapadmall, a person named EDDY was wondering if you had a problem to tell him, well check my case and says that reason I feel I have a lot to talk to Jerry and the General Direcctor the company so that does not happen again I will return all my money that I had never wasted my money and that would have done the same as me to tell everything in the forums, and that what happened would give me a coupon for $ 8 for my next order since now the x2 umi was saturated in reserves now, but I put the top of the list. I HAVE TO SAY THAT IS RELIABLE CHINAPADMALL. They are wrong, BUT THE FINAL ANSWER EDDY ESPECIALLY WELL 100% RECONMENDABLE, SERIOUS, RELIABLE AND FAST, but this guy Jerry is a failure not only deal with EDDY IS A CRACK, in one day I fixed it all I've been trying to solve problem in three months with Jerry. Ah this morning and had the money in my paypal account for Eddy October 1 in a few hours as promised me back all my money for a crack, I tell it to you let you know that at the end if there is attentive and reliable people chinapadmall, what I I tended happens is bad luck. CHINAPADMALL-Eddy-100% RECOMMENDED-A greeting
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:good: that's great, I told you before, they will refund your money anytime, even over 45 days after payment. chinapadmall.com are looking for long term business, not one time. reliable!!
I have no problem with china mobile. Nice power for third price of regular brands with good workshop quality. Only problem is support...
.My phone I received from om them was faulty and they have asked me to return it to them. I have done by DHL but it seems to be being held in customs in Shenzhen. Is it legal to return a phone from UK to Shenzhen? Why would customs hold it?
Perhaps it just takes some time for clearance?
i think i have to RMA my oneplus one for a hardware issue with the display being stuck on inverted colors. so i filed a support ticket on the oneplus site a few days ago, and i still haven't received a response, only an email acknowledging they got the ticket, nor can i even find the ticket i submitted anywhere in my account. i know they ask for patience, but i've been told they get about 2k support tickets a day, and that some people have waited a month for a reply. is this really true??? do i have to wait a month for them to even respond with initial tech support?? or what if i reply to their email to update the support ticket and request a RMA to exchange the phone or fix the display? will i have to wait an entire month for them to acknowledge my request to put in a RMA, and then even longer after that to do the actual warranty exchange/repair?
eudemonics said:
i think i have to RMA my oneplus one for a hardware issue with the display being stuck on inverted colors. so i filed a support ticket on the oneplus site a few days ago, and i still haven't received a response, only an email acknowledging they got the ticket, nor can i even find the ticket i submitted anywhere in my account. i know they ask for patience, but i've been told they get about 2k support tickets a day, and that some people have waited a month for a reply. is this really true??? do i have to wait a month for them to even respond with initial tech support?? or what if i reply to their email to update the support ticket and request a RMA to exchange the phone or fix the display? will i have to wait an entire month for them to acknowledge my request to put in a RMA, and then even longer after that to do the actual warranty exchange/repair?
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Click to collapse
Contact Paypal I had the same issue and no response even after 3 emails in a week. If they don't respond to Paypal within 7 days they issue you a full refund and you keep the phone that is what I was told by Paypal.
Normally your answer on your ticket within 10 days... I m also in the procedure for rma. After they answer the first time,it's going faster. I've waited 10 days for an answer and after 3 days later my phone was picked up by TNT. 3 days later it was in Hong Kong... Now I wait for the new one. Since the rma was approved,I saw an new order in my account....
Succes !! It takes much too long...but that's the risk...
Sent from my HTC One X+ using XDA Free mobile app
thanks for the responses. yeah, i think i'm going to file a claim with paypal, and hopefully they come through in a more timely fashion. the overwhelming amount of RMA's and support tickets really doesn't bode well for them as a startup. it's rather disappointing because i've been fighting for them to succeed for months, even after all those terrible invite contest ideas. now i'm running out of excuses for them...
hi guys. I've just opened this thread cose I don't know what else to do.
I have returned my OnePlus 7 pro as it was faulty and got another one (currently using OnePlus 7 pro)
my device arrived at their return center on may 31( I have the proof of the delivery)
however, the OnePlus costumer service just don't want to give my money back.
I've contacted them 5 times already. asked to talk to supervisor (the supervisor didn't contact me either, though they promised that will call me back.
any advice what should I do would be highly appreciated
I had similar problem and the only way that worked was PayPal claim because the customer service did not answer to messages
Thanks a lot for your reply? I'll contact to my bank regarding this issue
Bummer, contact your credit card company if necessary...
real77055 said:
hi guys. I've just opened this thread cose I don't know what else to do.
I have returned my OnePlus 7 pro as it was faulty and got another one (currently using OnePlus 7 pro)
my device arrived at their return center on may 31( I have the proof of the delivery)
however, the OnePlus costumer service just don't want to give my money back.
I've contacted them 5 times already. asked to talk to supervisor (the supervisor didn't contact me either, though they promised that will call me back.
any advice what should I do would be highly appreciated
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Click to collapse
Depending on your payment method (Credit card or PayPal), open a dispute with them. Good luck.
I haven't experienced such issues with support myself, but it seems many others are. It's one thing to have poor technical support, but a whole other thing when it comes to money.
OnePlus should definitely take things like refunds a lot more seriously and ensure everything is running smoothly in that regard, as it's probably very scary to feel you've been robbed of hundreds of dollars :/
This is why I try to make all my payments through PayPal as you can file claims through them.
You are right. When it is about money it should be all extremely serious!
because of their service, I had to pay more to my credit card company ! And why?
OnePlus trying to enter into flagship phone's market! but they took wrong rout to do so! They talked to me like they are doing me a favor when I was talking to their costumer service! And why? Because Ive just paid them 1400$? This is anaceptable!
Next time I'll use only PayPal and I hope will never do business with subpar companies.
I hope people can be aware by reading this thread!
Always PayPal.... Helps to avoid the customs import fees as well....
real77055 said:
hi guys. I've just opened this thread cose I don't know what else to do.
I have returned my OnePlus 7 pro as it was faulty and got another one (currently using OnePlus 7 pro)
my device arrived at their return center on may 31( I have the proof of the delivery)
however, the OnePlus costumer service just don't want to give my money back.
I've contacted them 5 times already. asked to talk to supervisor (the supervisor didn't contact me either, though they promised that will call me back.
any advice what should I do would be highly appreciated
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Click to collapse
Did they give you another one ?
Because you know you wouldn't be entitled to a refund if that was the case,
Sorry,based on your story,had to ask
manus31 said:
Did they give you another one ?
Because you know you wouldn't be entitled to a refund if that was the case,
Sorry,based on your story,had to ask
Click to expand...
Click to collapse
Nope! I bought another one from T-Mobile.
real77055 said:
Nope! I bought another one from AT&T.
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Click to collapse
Yea,sorry had to ask,that sucks. Whenever something like that happens to me I use PayPal dispute and it's never let me down ,other than a bit of waiting for it all to be resolved. One time I had an issue with a debit card purchase,I had to apply for a chargeback, had to gather a bit of evidence and post it away but got my money back eventually,
Pain in the neck alright
manus31 said:
Yea,sorry had to ask,that sucks. Whenever something like that happens to me I use PayPal dispute and it's never let me down ,other than a bit of waiting for it all to be resolved. One time I had an issue with a debit card purchase,I had to apply for a chargeback, had to gather a bit of evidence and post it away but got my money back eventually,
Pain in the neck alright
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Click to collapse
I have opened a dispute with my credit card company already. Moreover , today I got another RMA from them . like 26 days after my first RMA. I'm getting another one. They have just lost my device and want me to pay for it! Also On my first RMA they didn't put IMEI number. This second one contains my IMEI, and has COMPLETELY different RMA..
Just saw a thread on xiaomi Indian community and I thought it should be shared among all the users worldwide so it should be view and these kinda matters raise among the companies.
Kindly check it once
Now this company came on this level
in.c.mi.com/thread-1926261-1-0.html
I think new users should be forced to wait a while before be able to post...
Can you please let us know what was the issue in first place? So that we may drop in our suggestions towards the same.... :fingers-crossed:
Rohit0303 said:
Just saw a thread on xiaomi Indian community and I thought it should be shared among all the users worldwide so it should be view and these kinda matters raise among the companies.
Kindly check it once
Now this company came on this level
in.c.mi.com/thread-1926261-1-0.html
Click to expand...
Click to collapse
Lol.
This was the post on xiaomi community
As you can read by the title.. This company is loosing all the grounds and their promises among the customers. As it is said extreme growth made you mad and your madness will be the reason of your fall. Same thing going to happen with MI.
I have ordered poco f1 in "MI turn 5 "sales with pre payment. 3 days I awaited for my product to be deliver but they were not evrn concern regarding the delivery.. On 3 day I called their customer services and spokesman told me that this product is out of stock. I asked them to deliver my product as it is paid and the time I was booking it was in the stock. After 2 days I called them and they said that complaint has raised, it will be delivered with few extra days. Even at that time I was convinced... After that m keeping calling and chatting in their online support and both of the personal are telling me different stories.. Suddenly they post that my "address is not serviceable" I asked them what the hack is that but like wise their replies.. They said its technical issue and it will not effect my order. I was waiting and waiting and they just had one thing that our team will conatch with you but no one called back or gave me proper reply. Today after 7 days of my order I talked with the chat support and that guy told me that my product will be shipped tonight and they are putting in express delivery.. I was so relived but after 2 hours one of the customer care representative called me and said that they are cancelling my order as they are not delivering in my place... I was so shocked, they said my money will be refunded but does that make any sense. I contact with the chat support and they said sir I have checked and your product will be ship.. Like wow... One person saying cancelled and another is saying shipping.
Now I want to know this from this NO.1 company.. Are we fool that whatever crap you will present to us we will take it
1.when the product was out of stock how did i order it and how come they booked it and took the money
2. If my place was not in service how come it was not showing at the time of delivery..
3. After knowing that the estimated time of delivery is already crossed, suddenly how come the place is not serviceable.
4. Even if they refunding my money, what about the interest they should pay on keeping my money in their account for last 7 days.
5. Like me don't know how many people have booked it and with how many people they have did it and that much amount of money they got in their account and after 7 days earning all the interest, they just refunding. Like this they are earning their revenue and making their brand no 1. As its seriously an offence. We Indians aren't fool but their foreign countries now earning like this way so they can sale low price phone without concerning about the customers.
Now I leave it on you guys. If you think m right kindly support me show them that what they did is not negotiable and we aren't the one whom they can take granted..
M. Posting all the screenshots regarding my order and yea one more thing m living in Jaipur and I don't think it's African jungle where hard for them to reach
This is the link of that post.
http://in.c.mi.com/thread-1924346-1-0.html
sue em