Related
I have got a problem which is bothering me, actually it is pissing me off, which is the fact that mobile data is being used on the background on my nexus 5 even if the mobile data is disabled. These data accesses from my phone are obvioulsy being executed by some app or apps on my phone but this shouldn't happen since I only use wi-fi. In the Network Usage screen there is no app whatsoever, and still at random moments of the day/night it uses mobile data.
Usually these unwanted data accesses are during the night, most of them at exactly midnight, but others are at random hours and, the only way I noticed this was happening was by consulting my phone registers in my account in my service prodiver's webpage.
I am not totally sure of this but from what I have read and been told, if the mobile data is disabled the other option which is "Background Data" is not accounted. So, if the general option for mobile data is disabled NO data at all should be used.
There is a thread which reports a similar problem: http://forum.xda-developers.com/showthread.php?t=1816167 , however it is not helpful and not about nexus 5.
Does anyone know what could be happening? I am 100% stock on my nexus 5 anyway and only download apps from the store directly, so there isn't any administrative access for any of the apps that I installed. Maybe it is something related to the fact that this is my first phone in which I have 4G enabled? I really don't know...
Thank you in advance!
Update on the current situation:
I asked my service provider (Vodafone) to disable 4G, and to keep only 3G for mobile data. Strangely since that, no more random unwanted mobile background data has been used, so I can conclude two things:
- The genesis of the problem could be on my service provider whenever 4G is enabled by them for the client, or,
- The problem could be on the android OS (4.X +), which may not be doing the block on the mobile data aproprietly. And since I browsed for similar problems, the problem was always with 4G and on 4.X + version of the android, independant from the phone brand and service provider.
This problem should be reported on google AOSP forum.
DdragonPT said:
I have got a problem which is bothering me, actually it is pissing me off, which is the fact that mobile data is being used on the background on my nexus 5 even if the mobile data is disabled. These data accesses from my phone are obvioulsy being executed by some app or apps on my phone but this shouldn't happen since I only use wi-fi. In the Network Usage screen there is no app whatsoever, and still at random moments of the day/night it uses mobile data.
Usually these unwanted data accesses are during the night, most of them at exactly midnight, but others are at random hours and, the only way I noticed this was happening was by consulting my phone registers in my account in my service prodiver's webpage.
I am not totally sure of this but from what I have read and been told, if the mobile data is disabled the other option which is "Background Data" is not accounted. So, if the general option for mobile data is disabled NO data at all should be used.
There is a thread which reports a similar problem: http://forum.xda-developers.com/showthread.php?t=1816167 , however it is not helpful and not about nexus 5.
Does anyone know what could be happening? I am 100% stock on my nexus 5 anyway and only download apps from the store directly, so there isn't any administrative access for any of the apps that I installed. Maybe it is something related to the fact that this is my first phone in which I have 4G enabled? I really don't know...
Thank you in advance!
Click to expand...
Click to collapse
When this happens, can you look into data usage to see what app was using the mobile data? Maybe that app somehow has some permission to enable mobile data. I've not heard of that happening, so not sure how that would happen.
Also, how are you disabling the mobile data? (some widgets provide the ability to turn off 2g and/or 3g and/or 4g independently - so make sure that both 3g and 4g are being turned off)
jj14 said:
When this happens, can you look into data usage to see what app was using the mobile data? Maybe that app somehow has some permission to enable mobile data. I've not heard of that happening, so not sure how that would happen.
Also, how are you disabling the mobile data? (some widgets provide the ability to turn off 2g and/or 3g and/or 4g independently - so make sure that both 3g and 4g are being turned off)
Click to expand...
Click to collapse
Since the moment I disabled mobile data (30th of December) no apps are shown in the data usage, I said this above: "In the Network Usage screen there is no app whatsoever, and still at random moments of the day/night it uses mobile data."
Concerning the 3G and 4G being turnned off or not, I could turn them off but I shouldn't need to do it since by disabling Mobile Data in the Network Usage menu should take care of blocking the data correctly.
This problem has been resolved, but not in the ideal way, as I said in my second post. Since I asked my service provider to turn off 4G on their side, there are no mobile data accesses being done from my phone.
DdragonPT said:
When since I disabled mobile data no apps are shown in the data usage, I said this above: "In the Network Usage screen there is no app whatsoever, and still at random moments of the day/night it uses mobile data."
Concerning the 3G and 4G being turnned off or not, I could turn them off but I shouldn't need to do it since by disabling Mobile Data in the Network Usage menu should take care of blocking the data correctly.
This problem has been resolved, but not in the ideal way, as I said in my second post. Since I asked my service provider to turn off 4G on their side, there are no mobile data accesses being done from my phone.
Click to expand...
Click to collapse
Turning 4G off is one way to fix this
I wonder if the service provider had some issues with counting 4G usage - I don't recall hearing of an issue where turning mobile data off would permit usage. But I could be mistaken.
(assuming you are going into settings to disable mobile data, yes, that should completely disable the mobile data connection 3g/4g - wasn't sure if you were using a widget or other means)
jj14 said:
Turning 4G off is one way to fix this
I wonder if the service provider had some issues with counting 4G usage - I don't recall hearing of an issue where turning mobile data off would permit usage. But I could be mistaken.
(assuming you are going into settings to disable mobile data, yes, that should completely disable the mobile data connection 3g/4g - wasn't sure if you were using a widget or other means)
Click to expand...
Click to collapse
I know what you mean about not hearing about the problem since there are only a hand full of forums which mention this. However I do believe this is generalised for 4G and, probably most people don't even notice it because, either:
- People that never had a mobile data subscription never needed 4G (activated by their service provider), and so in 3G no problems exist. Or,
- People that have a mobile data subscription don't need to worry about these "leaks" of mobile data, and so they never notice it, even if they disable mobile data since their data subscription is enough to not make them pay for a single access (as it happens in my case).
UPDATE on my situation:
Since I asked my mobile service provider (VODAFONE) to turn off 4G for my number all the mobile data leaks disappeared and all is working fine. But the question still remains, if the problem originates from the mobile service provider or from the android 4.4.2 rom
I have got the same magic with my nexus 5(4.4.2), with disabled mobile data (we have only edge-gprs) it connects to network via cell and my mobile operator charges money..
That shows its not just a problem with 4G since he's having an issue with edge/2G
Sent from my LG-LS980 using XDA Premium 4 mobile app
I am mostly or you can say only on WiFi , I did find some extra charges because of some mobile data usage, contacting my service provider did help, but I still believe that there are certain apps which work even when I am not on WiFi hence the extra charges.
Mobile data turning on automatically while it is dissableed
hi.. i have same problem with the mobile data.
im using samsung s4..
mobile data is tured on on random hours our while playing game..
i installed Real racing 3 from playstore.. ans it has a permission like full network access.
it that permission in making this issue..
because of the issue i reset my mobile.. still now not found the issue
please help me
Hi,
I am on C432B170. Whenever I change locations (physically), the phone only connects to the available (and already saved) wifi after I turn the screen on. It then keeps connection indefinitely. I also double checked, it is set to keep the connection always.
Or am I too impatient (it even happens after being within wifi range for 15 minutes)? What is the scan interval when the screen is off? Is there maybe a way to decrease that interval?
Thank you in advance
cn0MMnb said:
Or am I too impatient (it even happens after being within wifi range for 15 minutes)? What is the scan interval when the screen is off? Is there maybe a way to decrease that interval?
Click to expand...
Click to collapse
My Mate 8 connects immediately after I enter home while keeping the phone in my pocket without turning the screen on.
So there must definitely be a problem in your settings, or maybe a problem in your wireless router configuration.
If possible check your Mate 8 behavior with another wifi network.
In fact, it happens also at work. and my Mate S (with Android 5) connected immediately.
Do you have wifi+ enabled or disabled?
cn0MMnb said:
Do you have wifi+ enabled or disabled?
Click to expand...
Click to collapse
Not enabled, it might creates problems keeping the phone always on mobile data connection instead of switching to wifi..
themissionimpossible said:
Not enabled, it might creates problems keeping the phone always on mobile data connection instead of switching to wifi..
Click to expand...
Click to collapse
I have it disabled aswell.
How are you sure that wifi connection is not active?
Only because you can't see the wifi symbol on the status bar as soon as you turn the screen on (it might be due only to a delay in the screen refresh), or have you checked otherwise?
themissionimpossible said:
How are you sure that wifi connection is not active?
Only because you can't see the wifi symbol on the status bar as soon as you turn the screen on (it might be due only to a delay in the screen refresh), or have you checked otherwise?
Click to expand...
Click to collapse
I checked the dhcp log in the router and it also matches the time of when I activated the display
What battery saving plan are you using?
And check advanced wifi settings: always active on standby is enabled?
themissionimpossible said:
What battery saving plan are you using?
And check advanced wifi settings: always active on standby is enabled?
Click to expand...
Click to collapse
Performance
Always active (as stated in initial post) (Battery history also shows that WIFI was on permanently)
Well, other possibilities are to delete the wifi connection and recreate it (if not already tried), and eventually perform a Mate 8 factory reset.
themissionimpossible said:
Well, other possibilities are to delete the wifi connection and recreate it (if not already tried), and eventually perform a Mate 8 factory reset.
Click to expand...
Click to collapse
also known as "I got no idea, try this standard thingy". I already resetted the phone - without any third party apps I noticed the exact same bahavior
Unfortunately, if you can't solve the problem in any way, probably your Mate 8 is somehow faulty in the wifi compartment, and need to be sent to Huawei for repair...
themissionimpossible said:
Unfortunately, if you can't solve the problem in any way, probably your Mate 8 is somehow faulty in the wifi compartment, and need to be sent to Huawei for repair...
Click to expand...
Click to collapse
That's like saying: "If notifications are delayed, you need to send it to huawei for repair"
If wifi works fine otherwise, it must be a software problem.
Edit: found a discussion on google productforums:
https://productforums.google.com/forum/#!topic/nexus/3y35TOBjznc;context-place=topicsearchin/nexus/category$3Anexus-6p|sort:relevance|spell:false
Chances are, it's an android 6.0 issue. Too bad, Huawei didn't update to 6.0.1
cn0MMnb said:
Chances are, it's an android 6.0 issue. Too bad, Huawei didn't update to 6.0.1
Click to expand...
Click to collapse
I honestly don't think so, AFAIK till now nobody here (and on the other forums I attend) has posted a similar problem with the Mate 8, so IMHO it shouldn't t be a Huawei Android 6.0 problem.
But anyway, this XDA thread now might be read by some other people who could possibly confirm the same problem, so you'll see if you're not alone...
I do have same problem on KanVIP Slim on a AL10. The wifi wont connect until i open the screen nor at home or at work, did test it with WIFI+ enabled or disabled.
Also i have noticed that the login webpage wont show when i'm connected to a public free WIFI that require web login.
Waiting for the new 172 version of the ROM to see if any improvements.
DANDANA said:
I do have same problem on KanVIP Slim on a AL10. The wifi wont connect until i open the screen nor at home or at work, did test it with WIFI+ enabled or disabled.
Also i have noticed that the login webpage wont show when i'm connected to a public free WIFI that require web login.
Waiting for the new 172 version of the ROM to see if any improvements.
Click to expand...
Click to collapse
What Android version does your KanVIP run? 6.0 or 6.0.1?
cn0MMnb said:
What Android version does your KanVIP run? 6.0 or 6.0.1?
Click to expand...
Click to collapse
Should i say KangVIP, its on 6.0 Chinese base 168
I have the same problem.. from C432B103 till B170.. only when I unlock the screen after a few second I get a sign that wifi was founded and connected.. so I think that phone is on 4G when it sleeps.. thats no good((
DANDANA said:
I do have same problem on KanVIP Slim on a AL10. The wifi wont connect until i open the screen nor at home or at work, did test it with WIFI+ enabled or disabled.
Also i have noticed that the login webpage wont show when i'm connected to a public free WIFI that require web login.
Waiting for the new 172 version of the ROM to see if any improvements.
Click to expand...
Click to collapse
Same problem
Any solution ?
Update: Solved! It was a problem with AFwall+ and Android 9, not with android itself.
I used this as a workaround: https://forum.xda-developers.com/showpost.php?p=77302832&postcount=4612
-------------------
Hello all,
I recently updated my Pixel 2 to Android 9. Now, when I am connected to my wifi, it isn't used. Instead mobile data is used ):
What can I do about this? Is this a known issue?
Hint:
- There's an exclamation mark on my wifi symbol, but I also had this in previous versions, yet wifi was always used instead of mobile data!
- when I turn off mobile data, then wifi is used, so I can confirm that wifi connectivity is given - it's just not used when also mobile data is available.
Thanks for any hint on this!
You probably have a low quality connection with the router. Happens often in busy public wifi networks. Open the wi-fi settings, it usually tells a reason for the exclamation mark there.
srynoname said:
Hello all,
I recently updated my Pixel 2 to Android 9. Now, when I am connected to my wifi, it isn't used. Instead mobile data is used ):
What can I do about this? Is this a known issue?
Hint:
- There's an exclamation mark on my wifi symbol, but I also had this in previous versions, yet wifi was always used instead of mobile data!
- when I turn off mobile data, then wifi is used, so I can confirm that wifi connectivity is given - it's just not used when also mobile data is available.
Thanks for any hint on this!
Click to expand...
Click to collapse
Do you live in a country that has limited or restricted access to google services?
Thanks for your replies!
Olympus593 said:
You probably have a low quality connection with the router. Happens often in busy public wifi networks. Open the wi-fi settings, it usually tells a reason for the exclamation mark there.
Click to expand...
Click to collapse
It is my private wifi, connectivity is fine, same as before. In the wfii settings it says no internet connection, but that's not true. At least not for chrome. Play store refuses to work on wifi, guess it uses a different way to check connectivity.
jallenhayslett said:
Do you live in a country that has limited or restricted access to google services?
Click to expand...
Click to collapse
no. nothing is filtered in my country.
Any ideas what I could check/do?
srynoname said:
Thanks for your replies!
It is my private wifi, connectivity is fine, same as before. In the wfii settings it says no internet connection, but that's not true. At least not for chrome. Play store refuses to work on wifi, guess it uses a different way to check connectivity.
no. nothing is filtered in my country.
Any ideas what I could check/do?
Click to expand...
Click to collapse
Change the setting shown in my picture "always keep mobile network active" (make sure it's set to off)
crixley said:
Change the setting shown in my picture "always keep mobile network active" (make sure it's set to off)
Click to expand...
Click to collapse
it fails to load the image, but I meanwhile found the issue. see my initial post for an update. thanks for your support though!
Hi,
So i have a galaxy note 10+ N975F for over an year now.
the device is in its original state with Official status. Today i got the august security patch so i downloaded and installed it.
but after installing now i have no network connection/emergency calls only. everything else is working and device is still in official status
but not getting any connection ??
any help would be appreciated ??
Thanks
Clear system cache.
Try a network reset.
snanahmd said:
Hi,
So i have a galaxy note 10+ N975F for over an year now.
the device is in its original state with Official status. Today i got the august security patch so i downloaded and installed it.
but after installing now i have no network connection/emergency calls only. everything else is working and device is still in official status
but not getting any connection ??
any help would be appreciated ??
Thanks
Click to expand...
Click to collapse
Settings > Connections > Mobile Network > Access Points ... Then select an access point. It seems the update deselects the access point, you just need to reselect it and you will have connection back.
jimbob1990 said:
Settings > Connections > Mobile Network > Access Points ... Then select an access point. It seems the update deselects the access point, you just need to reselect it and you will have connection back.
Click to expand...
Click to collapse
Good spot
Yeah, cheap tricks.
That's one reason I never update the OS.
Still running on Pie, zero issues.
I have the galaxy note 10 plus 5g and I can call and txt at anytime (using wifi and not using wifi) but I can only access the internet when I'm on wifi.....??? When I go to look at the APN it says "access point names are not available for this user" i had verizon service but then switched to straight talk. I paid to get this phone unlocked and was told it was but like I said I can only get on internet when on wifi....can someone plz help....
Hi!
I am in a trouble. My mobile data works very fine. And wifi too. But, when I use mobile data, chrome says "No Internet" on the upper layer. [See attached pics] Though everything is working. I can surf every website. When I connect the wifi, it says "Back online". This issue not making problem to me. But I have an online class app called "10 minute School", there If I download videos it works on wifi normally. But whenever I try to download using mobile data the downloads are paused. Never starts. That's the problem. [See attachment]
And I am facing no internet issue in any other app in my phone.
I think my android saying no internet to chrome & download manager. But everything is working. Why? How do I check it? whats the problem here....Plz help me out. My wifi is too slow. 3 mbps. So I need Mobile data. [See the attachment and see after changing the network what happens]
Plzzzz Help!!
@lightinfo10
Have you check your mobile data usages limiter? Mostly in Network Settings
khusika said:
@lightinfo10
Have you check your mobile data usages limiter? Mostly in Network Settings
Click to expand...
Click to collapse
Data Monitor: off
Set Data plan: Disabled
Data Saver: off
In Settings App, That's what I know.
Hey! I recently noticed another app named "My robi" says No Internet Connection. But the app is doing online tasks very fine by mobile data. It always shows a Network Error Message. See the attachment .
Now I'm really confused. I get the same message by my both sim of different operators.
lightinfo10 said:
Hey! I recently noticed another app named "My robi" says No Internet Connection. But the app is doing online tasks very fine by mobile data. It always shows a Network Error Message. See the attachment .
Now I'm really confused. I get the same message by my both sim of different operators.
Click to expand...
Click to collapse
Those apps probably read your cache instead of using online data, have you check your APN?
Chrome is one of those apps.
I use the APN which my mobile operator provides via SMS Configurations. Other phones in my home uses the same operator and same APN. But they don't encounter any issue.
Can I check it via ADB or logcat or whatever....?
I think, Factory Reset is the only option. But I have Bank apps. Factory Reset changes Device id. So I will be in trouble.
Thanks!
Are you using a VPN or private DNS service?
lightinfo10 said:
I have an online class app called "10 minute School", there If I download videos it works on wifi normally. But whenever I try to download using mobile data the downloads are paused. Never starts.
Click to expand...
Click to collapse
Check your app settings. It could be configured to download only on WiFi.
lightinfo10 said:
I think, Factory Reset is the only option. But I have Bank apps. Factory Reset changes Device id. So I will be in trouble.
Click to expand...
Click to collapse
Why will factory reset change device ID? You'll only have to login again on your banking apps. I don't see any trouble here.
I did a Factory Reset. And it worked magically!! Everything fine now!! Thanks to everyone.