My water damaged Gear S2 update - Samsung Gear S2

I posted a little bit ago about my Gear S2 getting splashed at a pool party and it turning off and wouldn't turn on. I waited a day having it in a bag of rice before turning it on even though it was supposed to be water resistant. Turned it on and the screen flicked non stop. I periodically turned it on seeing if anything changed and it didn't.
Finally I contacted Samsung and they told me in a professional way to "go screw yourself". That just because they say it can withstand getting wet, doesn't mean they stand by it.
So I decided to take it apart. I didn't want to before because I've never taken apart a water proof smart watch before and didn't know if it would void the warranty (lol) or if it was glued shut to be water tight. Well honestly I don't see how it's supposed to keep water out with the way it is put together. But I quickly found the damage was on the LCD connector. It had a white crust like substance. So I cleaned it off with 99% isopropyl alcohol and a soft toothbrush and it works perfectly.
Needless to say my watch is avoiding water all together.

Wash dishes with mine, seems to work

Yeah I figured I would be able to do the same. I mean I take my S7 Edge into the pool and record video underwater all the time.

Back off my hols was tempted to try the s2 gear and S7 edge on the beach and pool - but didn't feel confident that it would work
Sent from my SM-G935F using XDA-Developers mobile app

I swam with mine for prolonged time in an Olympic sized pool... Worked like a charm... Guess that the quality of the watch differs from one person to another... Good job on fixing yours!
Sent from my iPhone using Tapatalk

Though everyone can do what they want, I've made quite the effort keeping mine away from water, as I learned with my Neo it didn't like water too well.

I've used my Gear S2 inside the water for prolonged times with no problem. At the beach and at the pool. The first time I did it by mistake but it survived.
Sent from my SAMSUNG-SM-N920A using Tapatalk

It can survive beer too, I tried it today [emoji3] It was an accident of course and got literally soaked, but it's perfectly fine.
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Got mine wet, now a day later the speaker sounds tiny and crackles almost has no volume to it.. Its getting better though the more I play music through it

As with others, I've had expected water-resistant results with mine as well (Verizon 3G classic). Shower with it, clean it under running water, gets wet in all sorts of other activities (washing the car, dishes, etc.). No issues.
Sounds like you simply got a bad one -- something that is inevitable, as there simply is no manufacturing process that yields zero defects, ever.
What is really, really disturbing is the response from Samsung.

Related

Case-mate tough case

Hi all i would just like to share my experience with this case..Last week i had the unfortunate accident of dropping my Samsung galaxy s phone in the toilet at home...
The phone fell out of my pocket and straight in too the pan and finally landed in the u-bend.
The phone was in total water submersion for not more that 3-5 seconds..my heart fell to the floor...
I quickly grabbed the phone from the toilet..turned phone off and removed the battery..water was all inside the phone.
I shook the phone and lots of water came out..my thoughts at this time was phone was well and truly buggered.
I proceeded to dry the phone on my radiator at home..sim-card,sd-card,battery and back plate all removed to aide drying.
Left the phone to dry for a full 24 hrs...before attempting to turn phone back on.
There was condensation inside the phone which all dispersed after 24 hrs. of drying out the phone.
And the big moment arrived of putting the phone back together to see if it would ever work again....
My heart was pounding at this time hoping and willing the phone back to life..pressed the power on button and the phone came to life.
Apart from having to do a reset on the phone and re-installing all my apps there has been no problem with the phone working 100%.
Phone has been working for well over a week now with no problems.
How lucky was I??...Im not saying that the Casemate Toughcase is the be all and end all in cases but im sure it went some way in helping reduce the damage that would have been caused by water ingress in to the phone.
happy case hunting...
Ewwww That Dirty Samsung Galaxy S
Lol..must add the water in toilet was clean...
The tough case was not the parameter influencing the luck in this case. As long as the rear speaker hole is not sealed, the water will always have a way inside the phone, no matter how many shock protection layers you have o the phone.
And generally speaking, tap water is not dangerous for the electrical parts of low voltage powered devices (like watches, phones and so on). The main issue with phones dropped in water is that the water will infiltrate in the optical dispersers of the LCD screen and on the screen connectors, generating blurry pictures or no picture at all.
I've learned something from your experience ... the water will not go in between the OLED screen and the digitizer .. which is a GOOD thing.
Great! I'm glad your SGS survived!
just take more care of it, ok? and don't drop it on Sea Water!
any waterproof supplies for galaxy s?
alex.bacer said:
any waterproof supplies for galaxy s?
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Click to collapse
Zip-lock bag?
I've almost fell from my seat reading the end of your story. I am glad to read that everything went Ok. But does the phone smell .... hmmm different?
Truly lucky.
Sent from my GT-I9000 using XDA App
There are better ways to change the colour of the phone
Update phone still working a OK two and a bit weeks on...
I have toughcase as well. Not the prettiest case, the phone loses it's "luxury" feeling, but you can certainly throw around the phone no problem.
I dropped my Galaxy S (with Tough Case) today, it fell directly on my hard tiles floor at a height around 70cm. I was really freaked out! I picked it up and it was still there like nothing happened (no crash, no slow, no reboot, no nothing) really happy that I chose this case!
thanksss a lot for content

[Q] Water Damage

I dropped my Galaxy II S Skyrocket in the toilet. It wasn't in for more 2 seconds, literally. I took the battery out and used a hairdryer on cold setting (not hot at all, made sure not to melt anything). It works fine, with the exception of the mic. I can't be heard unless its right up to my mouth, and then its scratchy.
My question is, has anyone else had this issue? If so, do you think the mic is shot, or just still need to dry out. I really don't want to go back to my iPhone 4. I have become a huge android fan since switching back in February.
The hairdryer wasn't really the best option.
Submerge the phone in a bowl of silica gel (or rice) for a day or two.
If it doesn't improve your microphone is probably shot.
Exact same problem. I have the Epic Touch.. Does it work when you record video?
The notification light was stuck on as well for me. I took it apart and cleaned the circuit board and such (Don't recommend unless you feel safe in your abilities) and that fixed the light. My mic works when recording video but not for anything else (Skype, Search, Calls, Etc...)
Sorry, it's been a whole since I have been on the forum.
I am happy to say hat it dried put and worked fine. I guess there was just some water left. It was literally only on the water for a split second, and never totally submerged. I owe a lot of the protection to my otterbox. I know it's not water proof, but it did hold back some of the damage.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Shower with it?

Should you, could you, would you, take a shower with the Gear 2?
[CONCLUSION]
Manual says soap is not advisable, but if you forget that you are wearing it while walking in to the shower its no problem.
Should I? Not unless it's something I CANNOT miss (probably the only time is if a baby is on the way). I can spare 5 seconds to take watch off and on.
Sent from my SM-N900V using xda app-developers app
Darth Ziggurat said:
Should you, could you, would you, take a shower with the Gear 2?
Click to expand...
Click to collapse
The Gear 2 is water resistant up to 3 meters for 30 minutes. You could. I am not sure you should. What is the point of wearing the watch in the shower? I wouldn't because I have no reason too.
I wouldn't fret about walking to my vehicle in the rain however.
This video shows the Galaxy Gear water test... and the Galaxy Gear was not rated as waterproof at the Gear 2.
https://www.youtube.com/watch?v=AumcFF-9F9U
It is Waterproof
I have took two showers with it already and it is working fine have had no problems it is even touchable in the shower but not like it is when it is dry very nice though
Breach said:
The Gear 2 is water resistant up to 3 meters for 30 minutes. You could. I am not sure you should. What is the point of wearing the watch in the shower? I wouldn't because I have no reason too.
I wouldn't fret about walking to my vehicle in the rain however.
This video shows the Galaxy Gear water test... and the Galaxy Gear was not rated as waterproof at the Gear 2.
https://www.youtube.com/watch?v=AumcFF-9F9U
Click to expand...
Click to collapse
tonyd371 said:
I have took two showers with it already and it is working fine have had no problems it is even touchable in the shower but not like it is when it is dry very nice though
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Click to collapse
I wasn't saying that its not possible. I was pretty sure it would be fine since it's rated IP67 (one meter for 30 minutes), but I don't see the point.. wait.. Ahh.. hmm.. Are you watching porn on than tiny screen? lol
According to the manual, soap is not advisable. Which kinda defeats the point of a shower really
Sent from my SM-N9005 using Tapatalk
No but haven't tried watching movies yet
takes too long to transfer. and porn haven't tried to transfer movies to it unknown as of yet if they will play. i will try to download movies to it and see but as you say the screen is small. the note 3 has a better picture so i wouldn't waste battery for it. it already drains playing music
Breach said:
I wasn't saying that its not possible. I was pretty sure it would be fine since it's rated IP67 (one meter for 30 minutes), but I don't see the point.. wait.. Ahh.. hmm.. Are you watching porn on than tiny screen? lol
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Click to collapse
Thanks guys, I updated my main post with the conclusion that its not advisable because of soap, but if you forget you are wearing it its no problem.
why not but would not
I took a shower with it
The speakers stop functioning if they get in contact with water (this also happens if you put your watch in glass of water. thereafter, the speakers don't work for a short time)
That's the only thing I've noticed so far
everything else works fine
I've showered everyday with it... no problems here. I take it off and wipe it clean and put it back on. You never know when you might miss an important phone call
I wont chance it. Nothing is that important it cant wait for my 20 min shower.
smeiff said:
I've showered everyday with it... no problems here. I take it off and wipe it clean and put it back on. You never know when you might miss an important phone call
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Click to collapse
I've showered with it since I got it and it's holding up just fine. No point in having a waterproof watch if you can't even shower with it. Next up; Waterworld and the beach in Maui! We'll see how this goes... lol
Helga Pataki said:
I took a shower with it
The speakers stop functioning if they get in contact with water (this also happens if you put your watch in glass of water. thereafter, the speakers don't work for a short time)
That's the only thing I've noticed so far
everything else works fine
Click to expand...
Click to collapse
Speakers don't stop working, there is too much water on the little hole, just blow some air with your mouth or lightly with an air dust pc spray.
Sent from my SM-N900T using xda app-developers app
took mine for a dip in the hottub last night was in there for about 45 min just relaxing with some friends.
checked a few xda posts, text notifications ect ..
tested out music player on it , and as others stated it gets all muffled , just have to blow on speaker and its fine a few minuets later.
only thing I would worry about is long term affect from the chemicals in the hottub we run bromine in ours and over time it could degrade the plastic or the strap I'm thinking .
Chemicals in the water (shower, pool, hot tub) will eventually degrade the seals and you will end up with a brick. This is not a Suunto. And I doubt Samsung intended it to be exposed to water for long periods of time on a regular basis.
extremetm said:
Chemicals in the water (shower, pool, hot tub) will eventually degrade the seals and you will end up with a brick. This is not a Suunto. And I doubt Samsung intended it to be exposed to water for long periods of time on a regular basis.
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The user guide specifically says not to expose it to soapy water (as in a shower)! It also points out in the user guide that the pressure of the water may exceed standing water at 1m depth, for example in a waterfall, crashing waves in the sea....and I would think this would extend to a higher pressure shower. It also says that you should dry the watch whenever it has become wet!
It really is water resistant...NOT waterproof and certainly not intended for underwater operation.
I made 2 baths and a couple of showers with the gear 2 and everything is ok. I will take the gear of only in pool or at sea.
Sent from my SM-G900F using XDA Premium 4 mobile app
How do you guys wash your wrist under the watch? That's one of the places I sweat the most.
JimSmith94 said:
How do you guys wash your wrist under the watch? That's one of the places I sweat the most.
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Click to collapse
Exactly... I jog all the time and one thing I hated with the Gear 1 that it was not waterproof so I took a lot of time to clean it on the inside of the band since I tend to dress-up for work daily wearing the Gear. Plus being a real runner you will get caught in rain...but my sweat counts more than rain since I live in the HOT humid South.
So I shower in mind to clean it and I don't put soap directly on it but by all means I clean the stink of the nasty sweat off my arm and inner band of the watch...more water very mild amount of soap...same as I did with Gear 1 but never put it in the shower...
If Samsung is going to be serious about a workout gear then water, sweat, etc is part of it so if they say it can withstand water damn I am going to get it in water...if fails then why I have a warranty...
By all means if you work out in it please clean it...under the band can smell like an a$$ if you not cleaning ANY of your workout gear that includes the arm holder for my Note 3 when I jog....

Water resistance experience

Has any brave soul tried this feature? If so give us your experience!
Personally I have not, knowing my luck my device would be the one with faulty ports/leaks ?
Some people have tried it and damaged their phone. Others have been fine. The phone is water resistant not waterproof so I would recommend against dipping it in water.
Sent from my SM-G935F using Tapatalk
I personally placed my wife's S7 Edge screen under a running tap for a few seconds. Phone still works fine. Having said that the iPhone 6S has some great water resistant features and it doesn't even have an IP rating. Yet my old iPhone 5s died after siting in a little puddle of water on the bathroom basin bench, which was barely as deep as the back cover. At least with some certified proof of water resistance protection on the S7's, I won't be taking mine swimming or showering, but its surely great to know that it could
handle some very common water contact.
If it spoils easily regardlessof having water resistance why does samsung make all these ads with lil john dunking his phone in the aquarium and whatnot. Theyre tempting us to do so and if the phone is broken they should never void the warranty as long as it adheres to the phone being not deeper than 1.5 meters for not longer than 30 mins
As above, i've run mine under the tap a few times and it's been fine. I've never submerged it though, I don't dare yet. I also don't have a need to, so don't anticipate I will anytime soon.
I finally had it tested and it was an accidental situation which makes it seem useful and not just intentionally testing it for the sake of it. We left my wife's S7 on the coffee table and there was a cup of water on there. We came back and the water got knocked over, the phone was kind of in a puddle of it. I was actually excited to test it, but pissed that my cat has been ****ing with filled cups of water lately.
Tried dipping it while i was in the gym pool lol charged it after 2 hrs moisture detected, wiped the inside with some tissue all good ?
Sent from my SM-G935T using Tapatalk
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
toptekjon said:
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
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that's all true but they get you with the "water pressure" crap. running it under a slowly pouring tap should be fine, but running it under heavy/fast flowing water flowing from the tap could be a problem, also the entire submersion thing, drop it in slow it should be fine, throw it in water and it could cause issues.
The IP68 rating is simply a bonus for me. I will treat it no differently than any other phone but it's good to know that, should an accident occur, and it ends up in the sink or something similar, it should be alright. Being able to use it in the rain is quite nice too. However, people who put their new phone in a bowl of water the day they get it to prove some sort of point deserve any issues they end up with.
1.5m 30mins. With that rating i would say it's safe to bring it with you when you swim(not dive), and would not recommend to bring it to snorkel. I saw someone dropped their phone to a 40 feet river.. that for sure are gonna break the phone..
Sent from my Nexus 6P using Tapatalk
BTW, make sure you never subject it to soapy water. Its water resistance relies on the surface tension of the water. Soap lowers water's surface tension, allowing the water to flow into places it normally wouldn't, as this guy found out the hard way:
http://forum.xda-developers.com/galaxy-s7/how-to/water-damage-story-t3337463
toptekjon said:
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
Click to expand...
Click to collapse
doing the same as you better to test the warranty while its still hot
it froze on me on 2nd shower, high pressure test video recording but im sure it was the fact that ive got like 5% space left on the memory.
I also run it under cold fast water if it heats up, i do block the charge port, then its cooled down enough for some day charging...
its quite a well built phone and I would be shocked if it does get water damage, but im worried, samy warranty is good service.
I couldn't resist testing this out. After all, if it's not working as advertised I'd want a replacement. So I filled up the sink and then carefully placed the phone at the bottom. The screen doesn't work while under water but once I took it out everything was back to normal. Awesome feature!
I don't need the water resistance features of the phone, but I do believe that if it's water resistant then it's less likely for moisture and corrosion to hamper with buttons, contacts and other internals. I had 3-4 phones with unresponsive power buttons over time, so if Samsung used good, oxidation-resistant materials for water resistance purposes then it will probably be beneficial for overall mechanical health of the phone as well.
Anyone else have any experiences to share?
Was at a party this past weekend with a lot of friends. I had my phone in my hand, browsing something, and my buddy asked what phone I had. When I told him it was the S7 Edge, he promptly entered Lil Wayne mode and poured his beer onto my phone. Laughs were had. Took it to the bathroom and rinsed it under the sink for a few seconds, and all is well.
Nitemare3219 said:
Anyone else have any experiences to share?
Was at a party this past weekend with a lot of friends. I had my phone in my hand, browsing something, and my buddy asked what phone I had. When I told him it was the S7 Edge, he promptly entered Lil Wayne mode and poured his beer onto my phone. Laughs were had. Took it to the bathroom and rinsed it under the sink for a few seconds, and all is well.
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Click to collapse
If someone did this to my phone without my consent I would enter Bruce Lee mode with them.
Ontopic: I tested my phone a lot. When I first got it I washed it with clean water everyday. I also washed it with soap a few times, I never had any problems.
After I received my dbrand skin I also washed it a couple of times, once with soap as well, to make sure the skin is water resistant (it is).
Now that the "new toy" syndrome has passed, I use my phone normally, but if someone asked me to take a selfie while the phone is underwater, I would do it
Dropped my phone in the bath and continued to leave it in there to show it off to the mrs as her iphone can't do it. Screen came out working fine including buttons, however the speaker was very distorted which kinda made me panic but it dried out overnight and all was well in the morning.
Needless to say I never lost my nerve round my partner and kept echoing your iPhone can't do that....
lvnatic said:
If someone did this to my phone without my consent I would enter Bruce Lee mode with them.
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Click to collapse
Haha, well since it was in my hand it's not like it got very wet. With the water resistance, I really didn't care. Gave me my first opportunity to test it out.
My son wanted to get a video underwater at the pool last weekend.
https://youtu.be/3UL4qcH7rJs
Sent from my SM-G935P using Tapatalk

Cleaning your watch

OK, so i wear my watch from wake up to sleep.
I workout every day of the week, and have started to notice that my watch is smelly. I have taken bands off and soaked over night in soapy water and disinfectant to help. But it seems that it is the "watch" that is smelling.
Has anyone had this problem, and if so did you find a remedy. I have washed off, just afraid of spraying with any chemicals due to possible damage.
I have tried wiping off before and after each session with alcohol wipes, but doesnt seem to help much.
primus123 said:
OK, so i wear my watch from wake up to sleep.
I workout every day of the week, and have started to notice that my watch is smelly. I have taken bands off and soaked over night in soapy water and disinfectant to help. But it seems that it is the "watch" that is smelling.
Has anyone had this problem, and if so did you find a remedy. I have washed off, just afraid of spraying with any chemicals due to possible damage.
I have tried wiping off before and after each session with alcohol wipes, but doesnt seem to help much.
Click to expand...
Click to collapse
I never washed it. I got it 2 weeks ago and I'm afraid it will die. Got it from a Samsung Store for 150 bucks and was a bargain. I just want to ask, is the watch water resistant without the bands? because my bezel around the watch is a tiny bit loose. Is it normal if it's loose? Is it actually water resistant without bands?
Thanks, Fritz_Frigursson
OP, do you use the original leather straps? If yes, its totally normal.
Leather naturally smells like something stinky, and it gets worse since it absorbs sweats and holds it inside.
My advice : replace it with rubber straps, or metal.
Fritz_Frigursson said:
I never washed it. I got it 2 weeks ago and I'm afraid it will die. Got it from a Samsung Store for 150 bucks and was a bargain. I just want to ask, is the watch water resistant without the bands? because my bezel around the watch is a tiny bit loose. Is it normal if it's loose? Is it actually water resistant without bands?
Thanks, Fritz_Frigursson
Click to expand...
Click to collapse
The Samsung Gear S2 /Gear S2 Classic devices have all been certified to an IP68 Rating which means that these devices are protected against water ingress to a maximum depth of 1.5 metres of water for up to 30 minutes, as well as protected against dust ingress.
So you could take a shower, i do wash mine i just make sure that i am careful, when doing so.
cacingbesar said:
OP, do you use the original leather straps? If yes, its totally normal.
Leather naturally smells like something stinky, and it gets worse since it absorbs sweats and holds it inside.
My advice : replace it with rubber straps, or metal.
Click to expand...
Click to collapse
I have some straps that i bought off Amazon, the OG straps that come with it ripped after a couple weeks, the screw holes come out, weird. And when i tried a warranty claim, was told only the actual device was covered not accessories. So I bought some. I might buy more, and just change them when i work out. or just take it off.
I have worn it many times in the shower. Even had soap on it. Nothing happened. I am using the gear s2 from October of last year and still loving it. Though had issues with the original strap glue coming off and the terrible customer support to get it replaced.
Washing
I wear mine all the time, apart from in the bath. Shower and hand washing no problem, give it an occasional rinse under the tap.
Before I got my S2, I went through a watch per year in the workplace. On a day to day basis, mine is subjected to dust, dirt, water, cement, plaster, silicon sealant, grease, never misses a beat and original strap.

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