Is this overheating? - Ascend Mate 7 Q&A, Help & Troubleshooting

Hi guys
I have my Mate 7 Gold edition for more than an year now and in last period of time I'm experiencing some heat coming from my phone that I don't remember experienced in the past. In idle mode it's nice and cool at 27-29 degrees celsius, but when I start browsing and it's normal browsing btw, not videos, the phone gets up to 38-40 degree celsius and I feel the heat on the back of the phone, especially around the camera and in that area. Is this normal?
I did a factory resest but still the same. CPUz says at the status of the battery "good". The phone has never been rooted, it has lollipop and I still have warranty for him until march 2017.

This overheating is normal after some time but also a new mate 7 will overheat after some time because its the problem of the CPU, the CPU's from Huawei Phones are often very Good with a good combination between CPU and GPU which gives you almost a good Performance but it will overheat after some time. So its just a hardware combination problem from Huawei.

i got my phone overheat when doing backup in twrp untill 100 deg C. ( that what is says on the screen) i quickly dump it in the freezer. sometime it overheat it cannot charge at all
usually twrp causing it overheatin bet 50 to 70 deg C

can you tell me what is your phones normal temperature while browsing? i'm just curios if it ever gets to 38C. i don't know why it's going so high from normal browsing

common guys, help me here a little does your mate 7s ever gets to 38 degree celsius while browsing? anyone

mine CPU-Z show this, cluster 0-35, cluster1-36 gpu-35 modem-36, ddr-82, system_h-31, system_l-70, battery-29. facebook, messenger, viberand whatsapp running in background. While browsing i notice me to that it is more hot sometimes but only sometimes.

I went to a store near me and tested mate 8 and p9 . mate 8 went to 35 degree celsius with browsing the web and p9 33-34 celsius. on both i was feeling the heat from the back of the phones, so maybe it's normal and i didn't noticed since now. anyway, i wil pay atention to this, hope it's ok.

alexre123 said:
I went to a store near me and tested mate 8 and p9 . mate 8 went to 35 degree celsius with browsing the web and p9 33-34 celsius. on both i was feeling the heat from the back of the phones, so maybe it's normal and i didn't noticed since now. anyway, i wil pay atention to this, hope it's ok.
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ya somewhere about there ranges from 30+ to 50+ depend how much activities are there

Related

[Q] Normal temperature

Hello, i had a at&t lg g (e970), and now i have a D850 that i bougt a few weeks ago, but since i bought ut i feel it a little warm, it isn't too hot but it still is a bit uncomfortable, and i want now if someone have a cpu temperature monitor, battery is cold, and can tell me how much is normal in this model, and which monitor you used.
I readed that it have temperature problem, but i only open for example a web page and it feel warm, if you can test it without any extra app running would great for me.
I used:
https://play.google.com/store/apps/details?id=temperature.mugich.com.thermo&hl=es
and only opened it i had at least 40 celsius, if i wait a minute it up 2 or 3 degrees.
i read some post, but i didn't see any value for normal temperature, i hope you can help me, thz
During normal usage my cpu temps are between 40 - 50c and it exceeds 50c when I play games. I think this is the standard for the G3.
Temperature
hello, thz for your answer mine start in 40-45 celsius, but if i open camera it go to 62, do you have same temperature with yours? or is only mine that have that temperature?. thz
My temperatures:
Normal use (facebook, instagram) ~45C
Camera ~48C
Opening a lot of apps sequentially ~55C
Randomly jumps up to 60C-65C for no reason when messing around with different apps and WiFi sync is open with LG PC Suite
Google Maps: ~62C
AnTuTu toped out at around 84C
I was wondering if my temperatures are high. Comparing to my friends Huawei P8 Lite the temperatures are about 60% higher. This is normal due to the 2x clockspeed of the 801ac vs the Kirin 620 of the Huawei.
Battery temp never exceeded 32C
Are other SD801 phones have such high temperatures? That's the question
Running Stock rom android lolipop 5.0

Honor 6 overheating

Hi, i have my honor 6 for a few days now and i really like it, but it is heating up very fast. After recording a video for 4 minutes battery temperature goes up to 37°C and cpu temperature rises up to 60°C and it gets really hot. Even when only browsing it gets hot as ****, battery 36°C and one of the cpu sensors shows even 58°C only while normal browsing in chrome with two tabs, no other tabs open and it doesnt even have 20 degrees in my room. So how are your cpu and battery temperatures of your honor 6? And do your honors also heat up? And what are normal temperatures for this device for cpu and temperature? I have the european variant and updated to emotion ui 3.0 if this matters. And phone was in airlplane mode while testing this. Ive read that the heating goes away after a few charging cycles, can anyone confirm this? My old g2 never got comparably hot to the honor 6 even when playing games. So do you have similar temperatures on your honors and it is normal that the honor 6 heats up quite more than other phones?

Galaxy s6 throttling as hell

Since I bought my gs6 I have noticed the soc temp heat up very quickly and couse a massive throttling of the gpu above all ...so that performances go down of 50% expecially when running antutu ...is that normal or should i send back my phone to warranty
every CPU throttles, the S810 throttles even more, they have to, and don't run benchmarks, they won't do you any good, if in day to day usage the phone heats up it's normal, my S6 do heat up but i never noticed throttling, i never noticed lag when it becomes hot.....try to use your phone normally without ****ty benchmarks...
Thanks for your answer
Yes I know benchmarks are quite worthless ..but it's not just about that..i notice this even while gaming ,browsing and even doing light stuff ..its however pretty much annoying
shajk-00 said:
Yes I know benchmarks are quite worthless ..but it's not just about that..i notice this even while gaming ,browsing and even doing light stuff ..its however pretty much annoying
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i don't play games that much, i only play couple of games like boom beach, i don't know if this game considered heavy or light, but if i play it for about half an hour the phone heats up a bit but it doesn't lag at all....in light usage usually it doesn't heat up, but even if it heats up i never notice lag, the phone stutters in some places but no lag.....
shajk-00 said:
Yes I know benchmarks are quite worthless ..but it's not just about that..i notice this even while gaming ,browsing and even doing light stuff ..its however pretty much annoying
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Hi,
Please install the app called CPU-Z to check your device temperature. Also keep in mind that depending on where you live, it's easier to heat up than on other regions, as the external temperature does make a difference.
To throttle it needs to get very hot. Check if you have Mobile Data and Location turned on when not needed, and specially Mobile data when you're out of range, they consume lots of power and heats the device up considerably. Also, Wifi if not connected will keep searching for somewhere to connect and consequently will use your device power and heat up.
Another thing to keep an eye on is background apps and the external temperature as mentioned before. On S4 I faced a serious battery drain and overheat problem due to background apps not letting it sleep.
All the best,
~Lord
Sent from my SM-G920I using Tapatalk
Already have cpu z on it
The temps get up to 80 degrees celsius when under really heavy usage ..of course this temp refers to cpu not to battery that stays always around 33 and 37 degrees
P.s i dont notice lag either. .even when performance decrease its good enough..i was only qondering wether it is normal or not
You may have a lemon S6. Return your S6 to Samsung for warranty replacement.
shajk-00 said:
The temps get up to 80 degrees celsius when under really heavy usage ..of course this temp refers to cpu not to battery that stays always around 33 and 37 degrees
P.s i dont notice lag either. .even when performance decrease its good enough..i was only qondering wether it is normal or not
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Hi,
80 degrees Celsius seems a bit high to me, like mentioned I'd check with Samsung if this device has a defective thermal dissipation.
All the best,
~Lord
Sent from my SM-G920I using Tapatalk
yep maybe i'll do
if only someone could send a screen (of cpuz ) showing their temps under usage i' d be able to compare these to mine and see what to do
shajk-00 said:
if only someone could send a screen (of cpuz ) showing their temps under usage i' d be able to compare these to mine and see what to do
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Hi,
Here's a screenshot of my device idle:
http://i.imgur.com/rS0VHnR.jpg
And here's one of my device after running AnTuTu benchmark:
http://i.imgur.com/hbNIngV.jpg
I noticed that during the benchmark it got to the 80 degrees range, but it lasted a few seconds, if your device get to 80 degrees and stay at it, maybe it isn't dissipating hear correctly.
All the best,
~Lord
Sent from my SM-G920I using Tapatalk
XxLordxX said:
Hi,
Here's a screenshot of my device idle:
http://i.imgur.com/rS0VHnR.jpg
And here's one of my device after running AnTuTu benchmark:
http://i.imgur.com/hbNIngV.jpg
I noticed that during the benchmark it got to the 80 degrees range, but it lasted a few seconds, if your device get to 80 degrees and stay at it, maybe it isn't dissipating hear correctly.
All the best,
~Lord
Sent from my SM-G920I using Tapatalk
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OK then there must be a problem with my device....I actually donno what other things could couse this abnormal heat but a production defeat....maybe the weather? ? I live in italy and here is 34 degrees..but i doubt it
Hmmm temp of the device cant be lower than your temp of ambient. Ill post screenshot pf mine after some minutes.i live in kosovo and temp here is aroud 33 today
Here is mine... dont forget bcoze case and screenprotector keeps your phone warmer. I dont use any. I use my phone naked
XxLordxX said:
Hi,
80 degrees Celsius seems a bit high to me, like mentioned I'd check with Samsung if this device has a defective thermal dissipation.
All the best,
~Lord
Sent from my SM-G920I using Tapatalk
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Click to collapse
80 sounds crazy not a bit high
80 its high but device can reach that temp sometimes. Example if you play and fast charge same time it can get that temp. And not to forget outside real temp. Here its so hot... up to 40degrees
Hi All,
80 degrees is not as extremely as you might think. People tend to think its too crazy or high because they never would have seen it and the most times they check their cpu temps on CPU-Z it will be hovering around 40-50 degrees. The best way to check your temps in S6 is to open CPU-Z/AIDA64, have it minimised in a smaller window and drag it to the very corner of one side, while this is running, open a game like dead trigger/skyforce and notice the temps. Also, do the same while performing an antutu test. Yes, the scores will be greatly reduced and the temps will be a tiny bit higher because of this smaller window running simultaneously, but you can compare your temps pretty easily. Also, try to be present in a ambient temp of 26 degrees rather than upwards of 30 for a fair comparison with fellow users. According to me, 80 comes up at times but it lasts only for seconds (S6 starts throttling exactly at 80 and beyond that the core clocks gets aggressive reductions) but it will never be constand even while running a game. Mine CPU idles @35 degrees with ambient temp being 26-30.
My temps : (All temps in Celsius)
Ambient temperature 26 - 30 degrees :
Battery temp : 25-30 degrees
Idle : 32-35 degrees
Slight tasks (Whatsapp, checking notifications) : 37-39 degrees
Multiple applications : 38-43 degrees
Game - hungry shark evolution : 47-52 degrees
Game - Dead Trigger : 55-62 degrees.
Ambient temperature 31-36 degrees :
Battery temp : 33-37 degrees
Idle : 41-44 degrees
Slight tasks (Whatsapp, checking notifications) : 46-50 degrees
Multiple applications : 47-55 degrees
Game - hungry shark evolution : 55 degrees
Game - Dead Trigger : 65-70 degrees.
Also i've noticed that the CPU temps increase for a flash second to 65 above while installing multiple apps from playstore. Try updating/installing multiple apps from playstore, have the CPU-Z open, and exactly while the app finishes downloading and starts installing, there will be sudden spikes in temperatire depending on your ambient conditions. But, never reaches high temps constantly.
all right, thank you all guys for your replies. So..i sent my phone back to samsung and got a new one 2 days ago,i can definitely confirm that the phone heats up exactly like the previous one , maybe just slightly less(i mean 3 degrees..nothing craze).
For anyone suffering of this ''issue", notice that temps may drastically change depending on wheater temperature ,humidity, etc. if weather is at 40 degrees ur phone wont surely get to a lower temp.
BTW it s clear that this phone heats up and throttles ,some may notice that others not, so unless you receive overheating warnings or have other serious stuffs on ur device ,do not exchange it for a new one because certainly it ll be quite the same as the previous one. Oh it 's quite clear as well that folks claiming their device doesn't exceed 60 degrees under heavy usage either are liers or super lucky ones with uber super powerful units...think its more probably the first option.
regards ^^

Oneplus 7 pro overheating?!

When I'm playing games such as Asphalt 9, PUBG or shadowgun legends on max resolution, max brightness and bluetooth on my Oneplus 7 pro's CPU temperature gets really hot, like really hot 73 degrees Celsius when playing for only 30 minutes. The weathers temperature is 17 degrees Celsius. Below is an attachment of the CPU's temperature graph. The screenshots are made a minute or so after closing the game Shadowgun Legends. I'm kinda worried of damaging the hardware with such temperatures. Is it normal to have such high temperatures and does it damage any of the hardware inside? And does anyone experience the same issue?
This just in! Playing graphics-intense games on a phone makes it hot! More at 11:00.
u should have gotten nubia red magic 3 instead.. op7pro is an allrounder.. perfect for modding, camera, display king etc.. it games good but if u want to replace your pc gaming with a phone u should have gone with red magic.. that thing is MADE SPECIALLY FOR THAT.
Saqrez said:
When I'm playing games such as Asphalt 9, PUBG or shadowgun legends on max resolution, max brightness and bluetooth on my Oneplus 7 pro's CPU temperature gets really hot, like really hot 73 degrees Celsius when playing for only 30 minutes. The weathers temperature is 17 degrees Celsius. Below is an attachment of the CPU's temperature graph. The screenshots are made a minute or so after closing the game Shadowgun Legends. I'm kinda worried of damaging the hardware with such temperatures. Is it normal to have such high temperatures and does it damage any of the hardware inside? And does anyone experience the same issue?
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Slash8915 said:
This just in! Playing graphics-intense games on a phone makes it hot! More at 11:00.
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Click to collapse
I understand that a phone gets really hot while gaming but 73 degrees Celsius really scared me.
sensationvsgalaxy said:
u should have gotten nubia red magic 3 instead.. op7pro is an allrounder.. perfect for modding, camera, display king etc.. it games good but if u want to replace your pc gaming with a phone u should have gone with red magic.. that thing is MADE SPECIALLY FOR THAT.
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Click to collapse
I really like the phone but as you say oneplus 7 pro is an allrounder. I don't play that often to buy a phone specifically for gaming but I hoped that the 10 layers cooling in the oneplus 7 pro would work a little better.
For some reason the 7 pro is set to throttle at much higher temperatures than normal, I suppose in order to preserve performance but it gets too hot and battery drains horribly fast. Personally I think they should adress this because above 50 is just too much even directly on the SOC, there have been situations like this in the past and they were adressed accordingly.
kingbasescu said:
For some reason the 7 pro is set to throttle at much higher temperatures than normal, I suppose in order to preserve performance but it gets too hot and battery drains horribly fast. Personally I think they should adress this because above 50 is just too much even directly on the SOC, there have been situations like this in the past and they were adressed accordingly.
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do you know anything about silicon? these chips can stand over 120 degrees celsius.
the SOC isnt something i'd worry about, maybe the other components, but still 50 degrees is perfectly normal.
virtyx said:
do you know anything about silicon? these chips can stand over 120 degrees celsius.
the SOC isnt something i'd worry about, maybe the other components, but still 50 degrees is perfectly normal.
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I think I should ask you that same question. It's definitely safe for the cpu to go as high as 70 C, but that heat needs to go somewhere and it will fry you fingers, so it's not really great for the user. Your 120 C claim is bollocks, you won't get close to that with any phone component, especially with newer ones, as the lower the process node, the lower the throttling temps are set(at least ideally). The 7 pro doesn't throttle as much as other devices, but it sure gets hotter than them, as anandtech has noted in their review.
kingbasescu said:
I think I should ask you that same question. It's definitely safe for the cpu to go as high as 70 C, but that heat needs to go somewhere and it will fry you fingers, so it's not really great for the user. Your 120 C claim is bollocks, you won't get close to that with any phone component, especially with newer ones, as the lower the process node, the lower the throttling temps are set(at least ideally). The 7 pro doesn't throttle as much as other devices, but it sure gets hotter than them, as anandtech has noted in their review.
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i said they can STAND that temperature, not that should get to that temperature.
IMO anything under 60-70 degrees C is safe. if it starts to climb above 70 then i would think something is wrong.
also OP phones have throttling at higher temps, it took 65 degrees for my OP6 to throttle down.
my Pixel3XL would throttle at 45-50 degrees (idle on them was 35 so its nonsense)
I know so many oneplus 7 pro users but you're the first person I've come across of this issue... I'm facing the same issue its even reaching 80°c on my OnePlus 7 pro. it wasn't earlier but this problem came after the latest update and i tried downgrading but it didnt help either so I'm pretty sure its a software bug.
Since there are only a few people OnePlus has not addressed the issue yet just make this issue more popular.
Saqrez said:
I understand that a phone gets really hot while gaming but 73 degrees Celsius really scared me.
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73° is nothing... youre phone cant overheat, it will throttle down to prevent overheating... just play and have fun.
My phone is One plus 7 pro. While charging batter get over heated at 48 degree celceius. I got the messgae display to shut the power as it will not charge the battery beyond 91%. So there is auto temp set us in the phone to take so much heat.
thanks to Oneplus design strategy.
Nimish
India

Question Rog 3 Temperature

Hi, I want to buy the Rog 5 but I've heard that it has high temperatures even from light use (like when using YouTube it reaches 40degrees celcius). How are the overall thermals? I'm not talking about throttling I'm talking about general temperature when using the phone for light tasks. Any info would be highly appreciated. Also any info on battery life would be great too
From what I have heard from Youtube and reddit, It is a hot phone because it keeps internals in a good temperature, plus they achieved better temperature after update.
Oxydrix said:
From what I have heard from Youtube and reddit, It is a hot phone because it keeps internals in a good temperature, plus they achieved better temperature after update.
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Click to collapse
But having a warm phone isn't a good sign is it? I'm currently using a huawei p40 pro plus and it's super cool (probably because of the ceramic body). You mentioned an update, so is the rog 5 cooler after the update? On YouTube Technick ran a battery drain test and the Rog 5's peak temp was almost 60 degrees celcius
Thanos88 said:
But having a warm phone isn't a good sign is it? I'm currently using a huawei p40 pro plus and it's super cool (probably because of the ceramic body). You mentioned an update, so is the rog 5 cooler after the update? On YouTube Technick ran a battery drain test and the Rog 5's peak temp was almost 60 degrees celcius
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I don't know about the reliability of this man, but look here
Oxydrix said:
I don't know about the reliability of this man, but look here
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Thanks man. This really helped.
I got it a few days back, I can share some impressions. Yes, it's a hot phone. Yes CPU temp gets up to about 40 degrees sometimes when browsing or multitasking. Gaming also gets it to about 45 - 50 on CODM and Dead Cells and between 55 and upwards of 60 with Genshin Impact. A Peltier effect cooler like the FunCooler from black shark brings this down about 10 degrees. This temperature is mostly felt at the center of the display, while the sides on the back, where the batteries are, remain noticeably cooler. Perhaps their goal was to dissipate het through the display, idk.
I haven't been able to notice any drop in performance yet, even with the thermal limit set to low. What I don't know is how this affects the chip long term, but I hope it doesn't degrade for at least about 5 years. Either way I'm sticking with a cooler for Genshin impact just to make sure the device lasts longer.
cotov said:
I got it a few days back, I can share some impressions. Yes, it's a hot phone. Yes CPU temp gets up to about 40 degrees sometimes when browsing or multitasking. Gaming also gets it to about 45 - 50 on CODM and Dead Cells and between 55 and upwards of 60 with Genshin Impact. A Peltier effect cooler like the FunCooler from black shark brings this down about 10 degrees. This temperature is mostly felt at the center of the display, while the sides on the back, where the batteries are, remain noticeably cooler. Perhaps their goal was to dissipate het through the display, idk.
I haven't been able to notice any drop in performance yet, even with the thermal limit set to low. What I don't know is how this affects the chip long term, but I hope it doesn't degrade for at least about 5 years. Either way I'm sticking with a cooler for Genshin impact just to make sure the device lasts longer.
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Thanks for the reply. 40 degrees from just web browsing is ridiculous. Rather dangerously high and will definitely degrade batteries. Think I'll give the rog 5 a miss
Thanos88 said:
Thanks for the reply. 40 degrees from just web browsing is ridiculous. Rather dangerously high and will definitely degrade batteries. Think I'll give the rog 5 a miss
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40 is the CPU reading I get. Batteries stay about 5 degrees below the CPU for normal use generally according to my observations, just to make that clear. Not sure which battery temp it's actually reading though, since there are 2 batteries.
Thanos88 said:
Спасибо за ответ. 40 градусов от простого просмотра веб - страниц-это просто смешно.
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120/144 Hz need more power
cotov said:
40 is the CPU reading I get. Batteries stay about 5 degrees below the CPU for normal use generally according to my observations, just to make that clear. Not sure which battery temp it's actually reading though, since there are 2 batteries
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cotov said:
40 is the CPU reading I get. Batteries stay about 5 degrees below the CPU for normal use generally according to my observations, just to make that clear. Not sure which battery temp it's actually reading though, since there are 2 batteries.
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40 is still too high though for normal usage. I've never heard of a phone go that warm. My huawei sits at 22 maximum.
Phone arrived 2 days ago, in my experience It Is not that hot, while browsing / YouTube / Instagram It Is cool (about 31/32 °c) and my ambient temperature Is around 20 °. I have played 1 hour call of duty and It reached 37 ° on the cpu, while the phone was hotter, especially in the middle. I think this Is how It works, getting hot outside to be colder inside. Also I updated to firmware 2102.81 which helped a lot.
Oxydrix said:
Phone arrived 2 days ago, in my experience It Is not that hot, while browsing / YouTube / Instagram It Is cool (about 21/22 °c) and my ambient temperature Is around 20 °. I have played 1 hour call of duty and It reached 37 ° on the cpu, while the phone was hotter, especially in the middle. I think this Is how It works, getting hot outside to be colder inside. Also I updated to firmware 2102.81 which helped a lot.
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Thanks for this!! I'll probably buy one now

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