S6 losing connection - Galaxy S6 Q&A, Help & Troubleshooting

I've tried googling this but its difficult as I'm not really sure what the problem is!
I have an S6 and if I have it sitting on a table or something for an extended length of time it seems to go to sleep. Internet messages stop being pushed through (although sms seem to work still) and other app notifications stop. When I pick up my phone they all come through.
I thought the problem was a loss of wifi but I've set that never to switch off. I've also turned off the app power saving mode but it doesn't seem to help.
Is this a setting that is hidden somewhere? Its stupid.

Related

Auto/background sync stops after battery dies

I've noticed that once phone is powered off/on after shutting down with battery dead that neither automatic sync nor background sync happens despite being ticked. I have to cycle the setting to kick it into life. Anyone else seen that?
WibblyW said:
I've noticed that once phone is powered off/on after shutting down with battery dead that neither automatic sync nor background sync happens despite being ticked. I have to cycle the setting to kick it into life. Anyone else seen that?
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Are you sure that this simply isn't they power save feature kicking in?
This can be configured using various settings from within
Settings > Power > Power save
Sent from my HTC Desire S using XDA App
Power save works fine when the battery gets below 15% (in my case). The problem is it doesn't seem to come out of power save mode properly on its own when the phone has power in it again. I find the background and auto sync settings have been reticked, but they don't seem to be effective until I un-tick/re-tick them manually.
WibblyW said:
Power save works fine when the battery gets below 15% (in my case). The problem is it doesn't seem to come out of power save mode properly on its own when the phone has power in it again. I find the background and auto sync settings have been reticked, but they don't seem to be effective until I un-tick/re-tick them manually.
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Oh, must admit that I have not noticed this, although I do use tasker application to enable and then disable my various radios and sync settings based on time in order to save battery
Sent from my HTC Desire S using XDA App
This is happening on my Desire S too.
Have you found a solution as of yet?
frosticus said:
This is happening on my Desire S too.
Have you found a solution as of yet?
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Nope. There's a LOT about the Desire S that kinda half works properly. I find its implementation really kind of sloppy. Definitely NOT a phone I go round recommending to anyone.
To ben_pyett's comment I considered Tasker. Apart from the fact that there are lots of comments that some of it's functionality is broken in 2.3 because Google messed with their APIs, when I thought about it I was pricipally going to get it to try and fix/work around all the stuff that doesn't work well in the Desire S, rather than add functionaliy. E.g.
- Auto display brightness always has the brightness too high (esp in dim ambient light) and there's no way to adjust its 'gain'
- Cycling Buetooth and WiFi and GPS availability (using various strategies based on location and time) only to mitigate poor battery life in the standard product
- Getting it to out of power save mode properly
- Stopping it making the SMS received notification noise when it was just receiving a txt delivery receipt
Sadly there's other stuff Tasker can't 'fix'.
I find myself rebooting the phone manually every two or three days when it begins to exhibit weird behaviour. It might be crashing and rebooting between those times too. I used to have a SIM PIN activated, but it would prompt for that before allowing me to even get calls after a crash, so I missed important calls before I noticed it was in that state. Now with the SIM PIN disabled it might still be crashing but I don't spot it at least.
I was a Blackberry user for years, and should never have changed. At least the BB was stable and all its features seemed to work properly (and had excellent battery life even with WiFi and Bluetooth on 24/7). I though the extra Google integration with Android was attractive and would be worth it. How wrong I was. :-(

[Q] Simple Tasker Aim - Just cant work it out

This is literally my last hope. I've tried so hard, but ended up having to come here and ask, which I don't mind, just feels like I suck, because I've given up lol
I have Tasker on my one plus one, and its doing great, I have current set ups doing such as:
Turning on and off WIFI when I like the radius
Headphone music app enables with insertion
Auto SMS for Night and Work
But theres one more.... that I just cant get my freaking head around......
I want Tasker to turn off my Auto-sync and Mobile Data when I turn the screen off, after a 5min wait period.
And then for it to re enable, for 5mins every 1 hour, whenever the screen is off, forever.
And to re enable Mobile data and Auto sync when I turn the screen on.
I am very close to it, but I just cant put everything in the right place to get it to work, although.... saying that, ive never got the Data to turn off in general via a task, so I'm probably screwing most of it up.
I hope someone can help,
Thank you for reading
Alex
Bump.
Could you Export your profile and send it to me? I'll have a look at it.

Wifi shuts down during sleep (it is set not to)

The wifi icon disappears after few minutes of screen being off after locking. I did set wifi to be on during sleep. Does anyone else have that issue ? I have a SIP client installed on my phone and need wifi all the time so that is a pain.
Mine does the same thing. I think it might be because I have the *intelligent power saving* checked in "power management" in settings. I think the phone disables data every so often to preserve the battery. Haven't tested my theory by un-checking, but I remember this happening on my Blu studio energy.
I have intelligent power disabled.
I think I am getting this on my phone. Sometimes on wakeup it forgets it is connected to Wifi and apps and chrome won't update. I usually just turn airplane mode on/off to fix it. Still, it is annoying. Doesn't seem to happen with LTE, at least.

push notifications intermittently fail to come through while screen is off

This problem shows up periodically when I leave my S7 stationary on a desk or table while in discharge mode. I found an xda thread describing the exact symptoms, but for the S6. My phone is an S7, of course. That S6 thread is here: http://forum.xda-developers.com/galaxy-s6-edge/help/push-notifications-stop-screen-off-t3071248
I have my device set so notifications will appear on the lock screen. And under Settings > Notifications I have about 5 apps set for priority mode. That works consistently to bring notifications from those apps to the top of the notification list. The problem is that occasionally when the screen turns off --not consistently-- all push notifications are suppressed until I turn on the screen again. At this point, all of the suppressed, pending notifications fire off their associated alert sounds and each of their alert banners pop onto the lock screen. I can never know when the notifications are going to be suppressed like this when I toggle off the screen or when it times out on its own.
Am I the only one who experiences this issue on the S7? I had possession of some other S7's some months back and at least two of them demonstrated similar intermittent push notification behavior. However, I had no idea exactly what was happening at the time (i.e, whether it was the individual apps malfunctioning or perhaps a lagging issue with the servers/networks they were using). But from my experience to date, it appears that the absence of notifications on those devices during screen off mode may have been the same issue.
There was a great deal of concern about this within the S6 thread I've cited above. But no definite solutions were given; the general hope was that a future update would correct the problem on the S6 and that the S7 with android 6 marshmallow would hopefully not include the intermittent notification problem. If I've missed an informative thread on this issue relevant to the S7 (or the S7 edge) please direct me accordingly.
Thanks
Used to happen with my S5, afaik it's Marshmallows new low power mode, 'Dose' that causes it as it didn't happen with Lollipop
*Detection* said:
Used to happen with my S5, afaik it's Marshmallows new low power mode, 'Dose' that causes it as it didn't happen with Lollipop
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In that case, how is the best way to disable this mode? Package Disabler perhaps? And why am I the only one who seems to have posted about this matter as far as the S7? Timely notifications are pretty important... so I would think that if this were a typical power saving side effect on the S7 that many S7 owners would be speaking out about the notification lapses. It's fairly puzzling.
Thanks
Dose being the cause is just my take on it, I couldn't think of anything else it could be with my S5 either, and as I said it never happened with Lollipop, and Dose only arrived with Marshmallow, so I put two and two together
Not sure you can disable Dose, other than have something running in the background causing a wakelock, which would drain your battery
Might be something else causing it, but I couldn't see any other explanation
Something I did notice though was if the phone was on 4G Data instead of WiFi, notifications were instant, but I was only on 4G while I was out, and when the phone is moving, dose doesn't work, it has to be completely stationary
*Detection* said:
Dose being the cause is just my take on it, I couldn't think of anything else it could be with my S5 either, and as I said it never happened with Lollipop, and Dose only arrived with Marshmallow, so I put two and two together
Not sure you can disable Dose, other than have something running in the background causing a wakelock, which would drain your battery
Might be something else causing it, but I couldn't see any other explanation
Something I did notice though was if the phone was on 4G Data instead of WiFi, notifications were instant, but I was only on 4G while I was out, and when the phone is moving, dose doesn't work, it has to be completely stationary
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Hmm... in my case it is happening exclusively on 4G without wifi running. So maybe it's something else. Most of the time notifications come though immediately. I'd say that during only about 10 or 20% of the phone's stationary time they are repressed until screen on.
Have a solution!
Faced the same issue, you have to exclude the apps you need notification at 2 places in the settings.
For the doze settings, go to settings, battery, battery usage, more ( top right), optimize battery usage , select all apps and select the apps you need to show notifications.
Second place, settings, battery, go down to app power saving, click details, set app you wish notifications to disabled.

Sync (data?) OFF when screen is off

* Often when I work the mobile is at my desk but I still comunicate by sending SMS and using Whatsapp in my webbrowser. Works fine with Samsung and Huawei but with my new Mi10 Ultra id does not work. Connection is lost and I have to tuch some key on the phone to light up the screen and then it syncronizes.
I have set permissions for the apps to allow both autostart and not affected by the battery saver in the system.
I have also set the "data usage" for the apps to allow background data.
...but still, background data for SMS and whatsapp IS deactivated until I light up the screen.
Has anyone run into this problem? Is there any general (mayor) switch for this that I have missed?
This happens to me with Gmail. Sometimes they come in on the lockscreen and sometimes I have to turn the phone on for them to appear. I still have this problem on my Samsung S20 Ultra but I learned to live with it since I never figured out what the problem was. I have no such problems with my SMS or WhatsApp though. Everything else for me seems to be coming through.
tusenkonstnar said:
* Often when I work the mobile is at my desk but I still comunicate by sending SMS and using Whatsapp in my webbrowser. Works fine with Samsung and Huawei but with my new Mi10 Ultra id does not work. Connection is lost and I have to tuch some key on the phone to light up the screen and then it syncronizes.
I have set permissions for the apps to allow both autostart and not affected by the battery saver in the system.
I have also set the "data usage" for the apps to allow background data.
...but still, background data for SMS and whatsapp IS deactivated until I light up the screen.
Has anyone run into this problem? Is there any general (mayor) switch for this that I have missed?
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Hi there. I pretty much have the same problem with this phone. If it's not permissions nor background data, it's the power saving feature, which is the most aggressive I've seen yet.
I was talking with someone about this in another thread, but I was instructed to turn off battery saver. It got better for a day, but it kind of returned back the way it was. I think you could try and play around with the power saving settings for the apps you want immediate notifications from, which I haven't had time to do. Please let me know how it goes for you and I'll find time to play with it this weekend.

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