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Is anyone else having issues with the bluetooth connectivity with their HTC Inspire? It pairs with my car with no issues. The bluetooth drops in and out. It says bluetooth headset connected... then 1 minute later it says bluetooth headset disconnected... and so on.
The car doesn't recognize that it is gone so the sound stops on the speakers in the car but the phone doesn't switch the source to the phone. I have to switch it manually to get back to my call.
Anyhow, I see a lot of articles on google where people are complaining about this but I have been unable to find any resolution. Has anyone here had this issue and resolved it?
Any advice would be greatly appreciated.
Same is happening with mine. I paired my inspire with the car and it connects. But if I use it no connection or doesn't dial. When I receive a call and disconnect, my car will stop the connection but the phone stays on.
I might be restoring to stock to see if it's just an inspire thing or bug with different ROM's
zerocalories said:
Same is happening with mine. I paired my inspire with the car and it connects. But if I use it no connection or doesn't dial. When I receive a call and disconnect, my car will stop the connection but the phone stays on.
I might be restoring to stock to see if it's just an inspire thing or bug with different ROM's
Click to expand...
Click to collapse
I am using my phone stock and was thinking about rooting it if it would fix it. I am new to Droid phones so I have not read enough to be comfortable with rooting quite yet...
Have you found any solution to this issue? I've just bought a BT headphone (Plantronics 903+), and as a I put it in my left pocket (where it is supposed to be placed since the headphone antenna in the left side), connection dropping starts and never stop happening. The movement seems to stress the connection quality and it gets really annoying, I can't listen to music without having this chopped streaming all the time.
I thought to post this question here since this is the only post I found about the same issue, but I will put a specific one about Plantronics and Inspire if I can't come out with a solution. I'm really very disappointed now with the headset, the phone or I don't really know which one is the guilty one.
Thanks in advance
it will not work. since after rooting, my phone cannot pair with my Garmin GPS, but it did with the stock rom.
greatzt said:
it will not work. since after rooting, my phone cannot pair with my Garmin GPS, but it did with the stock rom.
Click to expand...
Click to collapse
I still have the stock rom
I have a strange issue that I'm hoping somebody here can shed some light on. My Nexus 5 is running stock KitKat ROM with Franco Kernel & GravityBox Xposed module.
The Bluetooth has always worked fine and paired up well with my car without any noticeable audio issues. However, last week I got a pair of cheaper Arctic brand (yes the same Arctic that makes case fans. LoL) Bluetooth headphones to have something wire free for when I go running (they get great reviews on Amazon). They are specifically these here:
http://www.amazon.com/ARCTIC-Blueto...0&sr=1-1&keywords=arctic+bluetooth+headphones
When they came in they paired up with my Nexus just fine and I had no audio cutting out issues over Wifi or LTE. Also worked great on phonecalls. The range is excellent as I can have my phone laying on my Kitchen table and be around 25 - 30 ft away across the house with a wall in between and audio doesn't cut out.
So fast forward to when I attempted to use them on a run. I have a Spi Belt to carry the phone when I run (it's basically a thin flexible waist belt with a stretchy thin neoprene pocket on the back to hold your phone snugly against your back (no bouncing) while your run. The first day I ran, I had the Nexus in the Spi Belt and the bluetooth audio signal cut in and out like crazy. The phone is in a thin neoprene pocket with only the bottom of my Nike Dri fit shirt covering it........and it's less than 3 feet from the Bluetooth headphones on my head. Needless to say I was very fruststrated.
I did some searching online and ran across some info on a possible bluetooth issue with the latest Qualcomm radio module update as well as people reporting Bluetooth issues in KitKat. One of the suggestions was disable the 5GHZ band for Wifi. I did this and when I ran the next day, with the same setup the audio only cut out a few times (instead of like 100 times the first day).
So my question is. Does anybody here know if there is a known Bluetooth issue? Is there a fix or workaround? I'm thinking it's related to the Bluetooth on the Nexus because the improvement was immense when disabling the 5GHZ on Wifi.
This weekend I am going to try turning the Wifi off completely, as well as testing my same running gear setup with my sister's iPhone 5S to prove the issue is with the Android/Qualcomm Bluetooth. It's a VERY annoying issue.
If I hold the Nexus in my hand while running, the audio is flawless. However, I think it's interference related somehow since making the adjustment to the Wifi Frequency really helped the issue, even when the Nexus was in the Spi Belt strapped to my back and under my shirt.
Any additional information or suggestion is extremely appreciated.
- jsgates
Update......
jsgates said:
I have a strange issue that I'm hoping somebody here can shed some light on. My Nexus 5 is running stock KitKat ROM with Franco Kernel & GravityBox Xposed module.
The Bluetooth has always worked fine and paired up well with my car without any noticeable audio issues. However, last week I got a pair of cheaper Arctic brand (yes the same Arctic that makes case fans. LoL) Bluetooth headphones to have something wire free for when I go running (they get great reviews on Amazon). They are specifically these here:
http://www.amazon.com/ARCTIC-Blueto...0&sr=1-1&keywords=arctic+bluetooth+headphones
When they came in they paired up with my Nexus just fine and I had no audio cutting out issues over Wifi or LTE. Also worked great on phonecalls. The range is excellent as I can have my phone laying on my Kitchen table and be around 25 - 30 ft away across the house with a wall in between and audio doesn't cut out.
So fast forward to when I attempted to use them on a run. I have a Spi Belt to carry the phone when I run (it's basically a thin flexible waist belt with a stretchy thin neoprene pocket on the back to hold your phone snugly against your back (no bouncing) while your run. The first day I ran, I had the Nexus in the Spi Belt and the bluetooth audio signal cut in and out like crazy. The phone is in a thin neoprene pocket with only the bottom of my Nike Dri fit shirt covering it........and it's less than 3 feet from the Bluetooth headphones on my head. Needless to say I was very fruststrated.
I did some searching online and ran across some info on a possible bluetooth issue with the latest Qualcomm radio module update as well as people reporting Bluetooth issues in KitKat. One of the suggestions was disable the 5GHZ band for Wifi. I did this and when I ran the next day, with the same setup the audio only cut out a few times (instead of like 100 times the first day).
So my question is. Does anybody here know if there is a known Bluetooth issue? Is there a fix or workaround? I'm thinking it's related to the Bluetooth on the Nexus because the improvement was immense when disabling the 5GHZ on Wifi.
This weekend I am going to try turning the Wifi off completely, as well as testing my same running gear setup with my sister's iPhone 5S to prove the issue is with the Android/Qualcomm Bluetooth. It's a VERY annoying issue.
If I hold the Nexus in my hand while running, the audio is flawless. However, I think it's interference related somehow since making the adjustment to the Wifi Frequency really helped the issue, even when the Nexus was in the Spi Belt strapped to my back and under my shirt.
Any additional information or suggestion is extremely appreciated.
- jsgates
Click to expand...
Click to collapse
Ok, so I am still working on narrowing down the exact issue but I have been able to narrow the issue down some more. I tested with my Nexus 5 in the running belt this weekend when visiting my parents over WIFI & LTE and was unable to get the audio to cut out once. So at this point I do not believe the issue is directly related to the Bluetooth connection.
When I went out after work today the issue returned. However, today since it turned cool here I was just walking instead of running and carried the phone in my pocket.....so I started to check the screen when the audio cut out. I noticed that the mobile data connection had dropped from "LTE" to "H" (which I believe is 3G).
Whenever I am out running I have the Runkeeper App running (which uses GPS), and then Tune-In Radio to listen to sports talk radio (streaming low bitrate audio over LTE).
Until I started using the new Bluetooth Headphones, I was running the same route with wired Sony earbuds and I did not have any audio issues. So at this point I am thinking that since LTE dropped off, there is something about the combination of LTE, GPS, & Bluetooth being active at the same time that is causing interference and causing LTE to drop and switch to 3G, hence causing the audio hiccup. (like maybe it bouncing between LTE & 3G).
Any thoughts or additional ideas to troubleshoot further? Even though I don't want to my next step is to try with Runkeeper/GPS disabled and see if the issue is still present (I really need Runkeeper to track my distance). Whenever TuneIn, Runkeeper, & GPS & Bluetooth are all enabled, the Nexus RAM is only about halfway full.
Thanks for any additional suggestions. This issue is driving me nuts.
-jsgates
Another update....
Ok, I'm out of ideas. It makes no difference what apps are running and although LTE does drop to 3G in some areas, that doesn't appear to be causing any issues.
After doing some more googling I ran across a thread on Reddit where a few users had stated that using a custom kernel that has the minimum CPU frequency set at 300 MHZ which is lower than stock could cause audio stutter in some audio players. So I tried bumping my min cpu freq all the way up to 672 but that seemed to have no affect on my audio issue.
As a last resort to eliminate the Franco Kernel as a possible issue, I flashed back to 4.4.2 Stock Kernel.
I have the same audio issues on stock kernel as on Franco. At this point I guess I'm going to RMA the headphones to Amazon for a replacement pair.
Today while I was out running, the Bluetooth connection totally dropped twice. So the issue has to be with the headphones or the Bluetooth on my Nexus 5, correct?
This is one of the strangest issues I've ever had to troubleshoot on any equipment.
- jsgates
Same issue here but with a Bluetooth headset I use whilst on the motorcycle. It's pretty random when it happens though.. Some days it will be absolutely fine. Others (most of the time, unfortunately) it freaks out. I'll post back here if I figure out what's going on.
Sent from my Nexus 5 using xda app-developers app
Cross-body interference........
Well after some more scouring the net I ran across this info. Looks like a crappy issue to have.
Cross-body Interference
A little known fact about Bluetooth is that the radio signals do not go through your body very well. This is because Bluetooth's radio frequency is blocked by water, and the human body is made up of mostly water. If you keep your cell phone in your pocket and your headset in your opposite ear, then it is possible the connection may be weak, which can cause some interference issues. Many cell phone manufacturers are aware of this issue and have attempted to compensate by boosting the power of the Bluetooth radio.
Click to expand...
Click to collapse
I am going to give the Motorola Motorola S10-HD Bluetooth headphones a try and see if I have any better results with them. I just don't see how you can EVER have direct line of site with your phone in your pocket or strapped to your back in the Spi Belt.
Some equipment must have fewer issues than others because I would think this would be something a LOT of people complained about, but I had trouble running across this possible issue on the net.
-jsgates
Same Nexus 5 bluetooth issue
I also have a nexus 5 and I am experiencing the same issue with my Denon bluetooth headset.
At first I thought the noise was caused by the Runkeeper app together with my music app, because when I just use Google Play Music I experience less interruption of the Bluetooth signal.
Did you find a solution to your Nexus 5 Bluetooth issues?
I have experienced the same thing. Just bought SONY MRD-10RBT headphones which cost me some good dime. and I use bluetooth audio streaming from my Xperia Z3. I put phone in my front jeans pocket and I get hiccups every 1-2 minutes.
what the hell?? is the technology still so inferior??? can anything can be done about this?
Has anyone experienced issues with Bluetooth devices? I have 2 devices (that are somewhat obscure) that I'm having problems with. First, what does work:
1) Beats Wireless Headphones
2) Bluetooth in my car
3) Unify Roverbeats (For bluetooth via A/V receiver that doesn't have it built-in.
4) Fitbit Surge (Had a little trouble getting it paired initially, but it's been fine since.)
The two items I'm having the trouble with are:
1) Omron 7 Series Wrist (BP654) Blood pressure cuff.
2) Vicks SmartTemp Bluetooth thermometer.
I have gotten both to pair, though it seems to be hit and miss. Once I need to actually use them, though, I'm having little to no success in getting the phone to see them. Unfortunately, I have to take both my BP and Temp every 3 hours (due to recently diagnosed, extremely rare immune system disorder.) This would be a deal-break for me, with the Blu Pure XL, it I didn't have 2 other android tablets I can use. However, I'd sure like to have these working on the phone! (BTW, they all worked seamlessly on my LG G4.)
Has anyone else experienced bluetooth issues with the Pure XL?
More Bluetooth problems....
The Bluetooth problems I mentioned earlier have only worsened. My car sometimes will, sometimes won't connect. The surge connects 90% of the time. Everything else is touch and go, with my BP Cuff only connecting once (during the pairing sequence.) Also, when selecting "un-pair" on any device already paired almost never un-pairs it. I usually have to reboot, then try again to actually get it to un-pair.
Aside from the Bluetooth issues, I've not really encountered anything else that is a show-stopper. I'd like to have Android pay, but it's not a necessity. I want root more (which disables Android pay anyway.)
DannyHammons said:
Has anyone experienced issues with Bluetooth devices? I have 2 devices (that are somewhat obscure) that I'm having problems with. First, what does work:
1) Beats Wireless Headphones
2) Bluetooth in my car
3) Unify Roverbeats (For bluetooth via A/V receiver that doesn't have it built-in.
4) Fitbit Surge (Had a little trouble getting it paired initially, but it's been fine since.)
The two items I'm having the trouble with are:
1) Omron 7 Series Wrist (BP654) Blood pressure cuff.
2) Vicks SmartTemp Bluetooth thermometer.
I have gotten both to pair, though it seems to be hit and miss. Once I need to actually use them, though, I'm having little to no success in getting the phone to see them. Unfortunately, I have to take both my BP and Temp every 3 hours (due to recently diagnosed, extremely rare immune system disorder.) This would be a deal-break for me, with the Blu Pure XL, it I didn't have 2 other android tablets I can use. However, I'd sure like to have these working on the phone! (BTW, they all worked seamlessly on my LG G4.)
Has anyone else experienced bluetooth issues with the Pure XL?
Click to expand...
Click to collapse
I've only paired a Metawatch so far but no issues. I keep forgetting to sync it to my car. I'd say the connection with the XL is better than with my M9, which dropped/reconnected randomly.
So far it seems to work fine with my car but when I use it with moto x sol deck it starts breaking up after 15-20 minutes. The only way to fix it is to turn on and off bluetooth.
Pure XL bluetooth serious problem
I have a Pure XL also, originally i only had problems occasionally with playing media through my LG Tone+ headphones. then i also tried connecting my Fitbit Charge HR it would shut down the bluetooth and lock the bluetooth off. i tried uninstalling the fitbit app and only running the headphones and the bluetooth ended up locking up. when i go to the bluetooth settings it shows it as constantly turning off and turning on. i cant stop it. tried rebooting. and also tried turning off and leaving off for awhile and still when i turn it back on it is still locked up.
Issues with jawbone up3, screwed up bad
Also having issues maintaining a sync without a reboot. In my wild attempts to fix this issue I ended up uninstalling Bluetooth Share.... Would any of you fine gentlemen be kind enough to post a copy of the apk from /system/bluetooth for me?
edit: found it github*com/acheron1502/android_vendor_BLU_BLU_PURE_XL/tree/master/proprietary/system/app/Bluetooth
thanks to acheron1502!
I only use Bluetooth for me FM transmitter in my car.... I never seem to have any problems at all as far as connection and playing music/sounds.... But the hands-free doesn't seem to work.... I can hear them but they can't really hear me very well.... I just put it off to the mic on the FM transmitter....
Just got my blu pure xl today and Bluetooth sucks, its not much better than my blu vivo air. Signal cuts off only being like 5 feet from the phone using my brand new jbl reflect mini Bluetooth earbuds. Hooked to my 4 year old kindle fire hd left on my second floor I was still getting reception in my basement. I'm so pissed I thought that this specked out phone would have good Bluetooth reception but nope ****ty. Blu/gionee needs to start putting way better Bluetooth transmitters in there phones.
I've got to reboot my phone several times a day to keep synced with my runtastic orbit. definitely the phone, had no issues with my LG. Its a nuisance, not a major issue.
Bluetooth woes followed by total meltdown!
After all of my initial issues with Bluetooth on my pure XL, I put a Samsung 200 GB MicroSD card in. It worked for a while, but I think I somehow damaged the card moving it in and out of the phone. Finally, I left the phone charging with card inserted. After an hour or two I came back to get it and it was fire hot...so hot that the plastic back cover had started to melt right below the memory card slot. After it cooled down I removed the SD card. The went on to work half the time, but eventually completely died. I contacted BLU and they sent me an RMA, so I sent the phone to them. I figured they would come back and say the phone was not covered anymore because I had the TWRP recovery and root installed. However, after they received the phone, I got an email with tracking number on the return to me. They ended up sending a completely new phone (off the shelf with all the goodies included.)
Since the new one has been back, and I got the march update, I haven't had any Bluetooth issues save 1: it won't connect to my Denon AVR receiver's Bluetooth mode. Everything else that I listed at the start of the thread is all working correctly now. Every once in a while I have to do a reboot to reset it, but it's way better than it had been!
BLUETOOTH CLICKING NOISE (handsfree)
Is anyone having issues with when using their BLU Pure XL in the car when using handsfree? I have an issue when about 1 minute into the phone call, the person I am talking to hears a loud click every 2 seconds and will not stop until I turn off the bluetooth or put on speaker. If i switch back to bluetooth, same thing happens. The longest I've gone on a call is probably 4 minutes before it started to happen. If i hang up and call the person back on bluetooth, same thing happens.
Anyone has a solution with this as its so bad that I am considering buying a new phone because of this issue!
Thanks
In my corvette and my cadillac my bluetooth wont stay connected for music after i leave the car and return back into car, Ill have to delete it and repair to stream music bluetooth. anyone having these same issues with there Tmobile Lg G5? because if not ill return mines
I have a similar issue. I have Bluetooth headphones I always wear. And I have a Bluetooth connection in the car. When I get in the car it tries to play over the car (said it would play audio over the last Bluetooth audio connection connected the first time it paired) but I hear nothing. If I change the connection between either Bluetooth connection I get no audio. I can only get audio if I play it directly on the phone or I turn the headphones off, then restart whatever app I was using to play music. It is quite a pain.
Sent from my LG-H830 using XDA-Developers mobile app
try in your rolls royce and your aston martin and see if you can replicate the problem, OP.
[jk but we need more info: factory or aftermarket bluetooth receivers in these vehicles? how did they behave with connecting to different devices via bluetooth? mine is an aftermarket stereo and it connects automatically in about 30-60 seconds or i can just open bluetooth settings and select my stereo's name and its instant. never have to re-pair.]
RiverdALIEN said:
try in your rolls royce and your aston martin and see if you can replicate the problem, OP.
[jk but we need more info: factory or aftermarket bluetooth receivers in these vehicles? how did they behave with connecting to different devices via bluetooth? mine is an aftermarket stereo and it connects automatically in about 30-60 seconds or i can just open bluetooth settings and select my stereo's name and its instant. never have to re-pair.]
Click to expand...
Click to collapse
In my car I am using a cheap usb Bluetooth dongle connected to audio in port. I connect fine. It actually connects very quickly and from much further distances as my previous phones. Main issue is the sound seems to go nowhere if I have more than one Bluetooth device connected at once.
Sent from my LG-H830 using XDA-Developers mobile app
I have the same issue with my JVC Bluetooth car radio... What I have done to resolve the issue soo far is turn the bluetooth off through the quick menu then start my vehicle, turn bluetooth back on and it works properly then.
I have my radar detector connected via Bluetooth and my car , stock radio 2012 camaro .. I will be listening to music then randomly it goes blank forcing me to wait for a disconnect and reconnect again to hear anything
Sent from my LG-H830 using XDA-Developers mobile app
Had This Issue With My Car and the LG V10 & G4 But not G5
Maybe just maybe there are 2 different chipsets for bluetooth. I had this issue you're talking about in my 2016 Honda HRV with both of LG previous phones, LG V10 & G4. Typically, they do fix this issue with updates however I think it might be "deeper" than that... if there's 2 different bluetooth chips being put into phones it might explain the issues that some people get and others do not. I know when I planned on getting the LG G5, I made sure it was not at the store where I would have to give over my Jump On Demand phone immediately, my S7 Edge, before I confirmed this issue was not present with the G5. At any rate, I lucked out I guess because knock on wood, no issues. Don't know if would could ever confirm different chips but hopefully they release a bug update to fix soon. :good:
mahst68 said:
Maybe just maybe there are 2 different chipsets for bluetooth. I had this issue you're talking about in my 2016 Honda HRV with both of LG previous phones, LG V10 & G4. Typically, they do fix this issue with updates however I think it might be "deeper" than that... if there's 2 different bluetooth chips being put into phones it might explain the issues that some people get and others do not. I know when I planned on getting the LG G5, I made sure it was not at the store where I would have to give over my Jump On Demand phone immediately, my S7 Edge, before I confirmed this issue was not present with the G5. At any rate, I lucked out I guess because knock on wood, no issues. Don't know if would could ever confirm different chips but hopefully they release a bug update to fix soon. :good:
Click to expand...
Click to collapse
Mine worked fine for the first day or soo then started having issues....Weird thing is that I never had issues with my V10 and the same radio
I have this exact issue... can't quite figure out who to talk to about it (ex. Marshmallow Android or LG support) I've tried more than 1 LG G5 phone and the same thing occurs across what appears to be all GM manufactured vehicles (of which I'm assuming doesn't necessarily have to do at with any manufactured GM vehicle, just coincidental.) Odd part of it is, when making calls through Bluetooth, that always works, no having to pair/unpair.
I too have wondered if this is primarily with GM vehicles. Had a rental Suburban that had the exact issue as OP. Luckily my '16 Canyon does not but then the reason I had the Suburban was because the dealer was doing the Android Auto update on my truck (among other things). Not sure if the issue would have existed previously in the truck since I didn't have the phone at that point. I've had no issue with Bluetooth on any other device though. On a truck forum I frequent though, others are having the same issue but with different phones.
Sent from my SHIELD Tablet using Tapatalk
the issue I have is when I have two bluetooth devices connected... so I have my hbs800 already on and streaming and I get to my truck and turn it on. At this point my phone now sees the Pioneer deck and connects to it, however randomly like 1 a week it will connect only call audio, not media. I've tried power cycling the deck, my headphones, basically everything but the bluetooth on the phone and it will never connect to media only call audio. I power cycle just the bluetooth on the phone and with no issue it will connect through media.
Having the same issue with my G5 connecting to my 2015 Colorado. Initial pairing music streams fine. Shut the truck off and turn it back on, everything reconnects, but no audio is heard. Have to completely unpair and delete connections and start over to get it back working. I hope this gets fixed soon!
Works fine in my Acura ILX stock radio
Seems to be a compatibility issue with GM products. Have the same issue with both my '16 GMC Canyon and a rental Suburban. Very irritating. At least with my Canyon I can plug the phone in and use Android Auto, which works well.
Sent from my SHIELD Tablet using Tapatalk
The BT is total garbage on the G5. I use LG tones at work. I'll be walking around the shop which can be noisy and music will just stop. After the machinery quiets I'll realize the music is playing from the phone speaker. On my way to work this morning I'm getting into The Sickness and it's just picking up and all the sudden the music stops and starts playing through the phone speaker. I pulled over and restarted my car, it reconnected so I took off again and 30 seconds later it did it again. It happened once before while playing Let It Go for my kids so I wasn't even mad about that but today I almost lost my ****...
How fo i connect my LG G6 to my Kenwood...it asks for passkey and o put in 0000 and say wrong passkey
Just got a MediaPad X2. It was the 702L, but I followed the helpful guides here and I've unlocked and loaded KangVIP slim B211, so now its a 703L. Everything seems pretty awesome and I'm liking it. However, I've noticed the bluetooth seems to be weak and/or micro cutting out.
Yesterday, while listening to music with Bluetooth headphones, the sound frequently cut out even though the phone was close to the headpohones. When making calls with a Bluetooth headset, the other person says my voice fades in and out and has static.
I read on another thread here that WIFI might be interfering, so I turned off WIFI on the phone. The bluetooth seemed to get better, but my friend says it was still not good. I turned off the headset and used the phone itself, and he said the voice quality was perfect, so I don't think the issue is the phone itself.
Is there a way to boost the power to the Bluetooth signal? Has anyone else had any issues with Bluetooth?
Thanks!
bigtexan99 said:
Just got a MediaPad X2. It was the 702L, but I followed the helpful guides here and I've unlocked and loaded KangVIP slim B211, so now its a 703L. Everything seems pretty awesome and I'm liking it. However, I've noticed the bluetooth seems to be weak and/or micro cutting out.
Yesterday, while listening to music with Bluetooth headphones, the sound frequently cut out even though the phone was close to the headpohones. When making calls with a Bluetooth headset, the other person says my voice fades in and out and has static.
I read on another thread here that WIFI might be interfering, so I turned off WIFI on the phone. The bluetooth seemed to get better, but my friend says it was still not good. I turned off the headset and used the phone itself, and he said the voice quality was perfect, so I don't think the issue is the phone itself.
Is there a way to boost the power to the Bluetooth signal? Has anyone else had any issues with Bluetooth?
Thanks!
Click to expand...
Click to collapse
I experience the exact same thing with my Bluetooth headset but was not sure if it was the headset or device. Now I'm thinking device!
Interesting. Today I discovered that there might be some interference coming from my Microsoft wireless keyboard and mouse. While on a call, I unplugged the wireless USB dongle and took the batteries out of the keyboard and mouse. The person on the phone said the call quality got suddenly better!?? Going to keep trying calls in different places to see if that wireless interference might be the issue.