Info on IMEI blacklist - General Questions and Answers

Hey all,
A few years back I bought a spare phone off ebay. My main phone just broke and when I went to activate the spare, of course, it was imei blacklisted. I don't care that much since I have little $$$ into it but I've been trying to read up on the blacklist and have found little information.
After some research it seems that there are companies who claim that they can fix the problem (I've seen imiefix.com discussed on this board). I have no intention of doing that to my phone since the phone is worth less than the cost of the service but I struck up an email conversation with someone who claims to perform the service. In the discussion he told me that he actually clears the IMEI from the blacklist of certain companies and does not change or mask IMEI's or do anything else to change the phone. (he has provided me videos showing a phone on the blacklist before he does what he does and how the same IMEI is off the blacklist after his service) but I am still skeptical.
The main question I asked him was whether his service only removes the IMEI from the individual carrier's blacklist or if it removes it from the national and global blacklists (ie. will his service remove a T-Mobile blocked IMEI only from T-Mobile but leave it globally blocked for other carriers). In is response he provided this information he told me that phones are blocked for 2 reasons, 1) lost or stolen phones 2) failure to fulfull contractual obligations (ie. didn't pay subsidy). He told me that only lost/stole phones end up on the global or national blacklist, and that phones blocked for failure to pay are only blocked by the individual carrier.
is this information correct?
anyone have experience with these services?
I am conflicted about this blacklist thing. Yes, we need to find a way to protect consumers from theft and even carriers from fraud, and we shouldn't encourage the sale of stolen goods. But who does it benefit? the consumer? of course not. It is almost exclusively to the benefit of the carriers and manufacturers who get to pump more and more of their exorbitantly expensive phones into the market while thousands of useless phones sit around or end up in landfill. And, since there is such a delay in the time that it takes for phones to end up on the blocklist, and since the carriers seem to do nothing to stop fraud (ie. selling phones then reporting them stolen) the only people this hurts are the poor saps who dish out hundreds for a phone on the aftermarket just to have it locked on them a few months down the road.

silky28 said:
Hey all,
A few years back I bought a spare phone off ebay. My main phone just broke and when I went to activate the spare, of course, it was imei blacklisted. I don't care that much since I have little $$$ into it but I've been trying to read up on the blacklist and have found little information.
After some research it seems that there are companies who claim that they can fix the problem (I've seen imiefix.com discussed on this board). I have no intention of doing that to my phone since the phone is worth less than the cost of the service but I struck up an email conversation with someone who claims to perform the service. In the discussion he told me that he actually clears the IMEI from the blacklist of certain companies and does not change or mask IMEI's or do anything else to change the phone. (he has provided me videos showing a phone on the blacklist before he does what he does and how the same IMEI is off the blacklist after his service) but I am still skeptical.
The main question I asked him was whether his service only removes the IMEI from the individual carrier's blacklist or if it removes it from the national and global blacklists (ie. will his service remove a T-Mobile blocked IMEI only from T-Mobile but leave it globally blocked for other carriers). In is response he provided this information he told me that phones are blocked for 2 reasons, 1) lost or stolen phones 2) failure to fulfull contractual obligations (ie. didn't pay subsidy). He told me that only lost/stole phones end up on the global or national blacklist, and that phones blocked for failure to pay are only blocked by the individual carrier.
is this information correct?
anyone have experience with these services?
I am conflicted about this blacklist thing. Yes, we need to find a way to protect consumers from theft and even carriers from fraud, and we shouldn't encourage the sale of stolen goods. But who does it benefit? the consumer? of course not. It is almost exclusively to the benefit of the carriers and manufacturers who get to pump more and more of their exorbitantly expensive phones into the market while thousands of useless phones sit around or end up in landfill. And, since there is such a delay in the time that it takes for phones to end up on the blocklist, and since the carriers seem to do nothing to stop fraud (ie. selling phones then reporting them stolen) the only people this hurts are the poor saps who dish out hundreds for a phone on the aftermarket just to have it locked on them a few months down the road.
Click to expand...
Click to collapse
So playing around a bit I just saw a Tmobile phone on Ebay that is blocked by Tmobile. The ad gave the IMEI so I called Tmobile to enquire. The friendly CS rep checked and said the phone is indeed blacklisted but it is still attached to the account holder's account and she cannot tell me anything else. So long story short, person probably sold the phone to Ebay shop and told them it was Tmobile blacklisted. The store will sell the phone as having a bad IMEI but since it is only Tmobile blacklisted it can still be used on AT&T. Since, however, the phone is still on the other account it is likely that (and there is nothing to stop) the original owner will claim it lost or stolen within a few months, especially if they have theft protection. The new buyer, therefore, will get a phone to use for a couple of months until it is globally blacklisted but by then the Ebay complaint window will be closed so purchaser will be stuck.
They need to find a way to fix this. Instead of keeping the phone on an active account all blacklisted phones should be put into default accounts and cannot be changed in any way. Of course the carriers have no interest in doing this.

Related

contract terminations and phone ownerships

If I buy my [hermes] phone (as in not free), do I own enough of the phone for it not to be barred if I come to end my contract (whether in agreement with them or out of terms)?
Of course the phone is still probably subsidised, but probably covers the cost of their bulk trade prices anyhow (£100).
Can they still barr it, or is owning at least "some" of the phones value enough to stop them bothering?
various countries various rules but i never heard of a country who blocked phones imei
but phones are often sim locked so one have to simnlock them
click xda-wiki and find your phone and look how you sim unlock it
thanks, but i mean like for example if i refuse to pay my contract (for legitimate reasons) or I actually cant or something like that. I assumed they would brick the phones imei.
Or is that only if you report it lost.stolen?
only if reported stolen as far as i know
but if you dont pay your bill i'd imagien they would
sue you or send a repoman around he might take your phone
and maybe your tv and or pc

Xda Orbit Advice

Hi All,
New member (to state the obvious). Sorry if this is in the wrong place.
Will try to cut a long story short.
The company I work for has aquired the book from a competitor that fell victim to the current financial downturn in the UK.
We have been doing sell offs from various sites around the county.
At one of the sites I found 3 Xda Orbits with all the bits, I assume they belonged to the staff that worked there. They worked for about 3 weeks then suddeny they lost the phone service yesterday. After near 24 hours of reading mostly on here I have come to the following.
1. the bill has not been paid so the phones are suspended.
2. They have been reported lost or stolen and have been blocked.
I don't need the devices as phones as I have a blackberry for work.
I can however make use of one or all as access points on my home network for controlling my media pc and doing away with the wireless keyboard and mouse and need for my laptop when I am in other rooms.
Can you guys please advise me on the following.
If the handsets have been reported lost or stolen do I run the risk of trouble by keeping hold of them. (under the terms of the purchase of the book all assets that remain after the administrators left belong to us).
If it is just a case of unpaid bills then do I have a duty to return them to the provider?
Not a techy type so this is a very gray area for me.
Many Thanks
Mike
(I bet you never expected to be answering this type of question)?
Thats a nice mess you got there.
If the devices have been reported lost or stolen then they are usually rendered useless. Normally you will be in trouble if they have been reported stolen but this is a different scenario. Simply put another sim card in and see if the phone can connect to the network. You might need to unlock the device if you are inserting a SIM from any other operator.
In the case of unpaid bills, you do not have to return them. I am guessing your company owns the contracts now as well so you guys might have to pay the bills anyway. You might want to check the contract terms though before you decide to keep them.
And what a waste for those great phones; access points?
Why not check to see if the phones are insured and if they were reported lost / stolen then maybe they can be replaced. As above try a different sim card and as i understand it, the phones wont be sim locked or at least mine weren't. If you want to solely use the devices to connect to an access point then there should be no problem as the operators blocking (blacklisting) works by preventing the device connecting to a base station and therefore preventing telephony.

[Q] TMobile is now locking IMEIs!?!?!

So...
T-Mobile now is apparently locking IMEI's of phones in similar fashion that Sprint and Verizon do. I run a buy and cell store, and I have five "bricks" sitting in my case, due to the fact that the phones either have bills owed or were reported lost/stolen.
When did T-Mobile start doing this??
Any information I've tried to garner from T-Mobile has led me to a dead end.
Take a look at this shady chat transcript with a rep, who wanted to tell me nothing(see first attachment). I also tried another agent(see second attachment).
The rep pretty much told me unless you buy it from the T-Mobile store, they don't guarantee the phone's IMEI will be clear for activation.
That's cell phone carriers for ya! its not about the customer, its all about $, getting as much $ into the carriers pockets as possible. There is not another institution that nickels and dimes people like the cell phone carrier industry, banks aren't even as bad as this. I am pretty sure, that in 2 years from now, the cost of cell phone service will be more than most people's car payment.
They've been doing this for a couple months, if not sooner. I heard a lot of people were just not paying their ETF's and just taking the phones for free pretty much so in response, T-Mobile started to block IMEI's in order to crackdown I guess. Worst case, unlock them and use them on other GSM carriers.

U.S.: Blacklisting phones, blacklisted phones, and the shebang.

Okay here's the deal. I bought a "new" phone on ebay from a seller in U.S. shipped overseas to where I live. I bought this to use it in U.S. as well when I visit the country in a couple of months.
The seller agreed to include a printed sale receipt and a letter stating that he had sold this phone with this IMEI inside the box. I received the phone two weeks back and surprise, there was no receipt or sale letter inside. I was gutted.
Since then, I have tried to contact the seller at least ten times and he has not responded even once. He had responded to every single one of my emails in an hour before the purchase.
I am not going paranoid. Is there a chance the seller might be scamming me by reporting it stolen? How does it work in the US? Is it possible to report a phone stolen (to claim insurance) and get it blacklisted without the original phone box?
And, if it indeed had been blacklisted by all the networks in US and it fries my new sim, will having the original phone box be enough for a proof of purchase to "unblacklist" it? If so, how long does the process take considering I might be in US only for a few days at a time.
Thanks in advance!
I would just file a ticket with eBay, not because I necessarily believe they're trying to cheat you, but because they violated your agreement. Did you make sure the seller confirmed to you that the IMEI was good and would continue to be so - within eBay ?
There's always a chance they might be scamming you. The original box doesn't mean anything, to anyone, when it comes to reporting it stolen or an insurance claim or them bailing on a payment plan. Them not having it won't hurt them and won't help you. Lots of phones are stolen while still in the original packaging - and those phones do tend to get blacklisted. And like you have thought, they might be planning to report it stolen or stop paying for it (in which case, the carrier will blacklist).
Why not just buy a pre-paid SIM and use that in your normal phone while in the USA ? Or buy a cheap pre-paid phone while you are there if your current phone does not use SIM technology ? You can get one for $20 at places like WAL*MART and similar, which are all over the USA.
Not sure what you mean about "frying" a new SIM. It just wouldn't work if the IMEI was blacklisted, but it's not going to explode or anything. :silly:
If it's blacklisted, I wouldn't count on getting it "un-blacklisted". Carriers really don't like to do that, and you'd probably be looking at making multiple phone calls and facing the likelihood that they weren't going to do it no matter what you said. Normal reps tend to not even know what the IMEI blacklist is, you'd have to have your case brought to someone who did, and convince them to do it - which they usually flat-out will not. I've only really heard of success with having it "un-blacklisted" if you're a long-term customer with a retention/sob story, and it took multiple phone calls and a lot of time.
Thanks I actually did buy a GSM phone for use with a prepaid SIM in USA. I bought it mainly for 3G band inter-compatibility between that used in US and where I live.
Wouldn't opening a dispute with Ebay for this be a little too much? Also, if I open an Item Not As Described dispute, they would request me to get the phone checked with a local dealer and give them a report of exactly how it is not as described by the inspector right? The receipt being missing would be a minor thing that I am not sure they would even consider looking at.
I really don't know the process (but the stories I've heard didn't make the buyer do anything too complicated). Honestly, the sellers themselves have been screwed over because they'll often just take you on your word and people have been known to scam that way. *shrug*
It's up to you how worried you are and if you're prepared to take a loss. But if they're not responding to you, what else are you going to do it get eBay involved? Other than just sit on it and hope for the best - which might all turn out fine, might not.
Sent from my SGH-T999 using xda app-developers app
The seller is still being very dodgy. Is it true that the Social Security Number is printed on the phone bill when it is purchased from AT&T even if it was an outright purchase?
The seller is refusing to provide the original sales invoice on the grounds that it has his SSN and he would not want to disclose that. He is also refusing to provide a bill by himself saying that he does not know the IMEI of the phone he sold to me so he cannot take the liability of giving a bill for an IMEI he is not sure was sold by him! However, the phone is working fine otherwise.
Could someone clarify if this is right?

Warning on buying used Phones - Verizon retroactively blacklisting for prior owner

So I bought a Samsung Galaxy S6 in November of 2015 on ebay for $370. I checked IMEI before buying and it was clear. I received the phone and activated it on my Verizon account and continued to use it on that account for almost 2 years until recently when I attempted to move it to a different account.
After completing the port of my number to the new verzion account I was unable to activate the phone that had been previously working. Sometime between November 2015 and when I ported the person who sold me the phone decided to stop paying their bill and Verizon blacklisted the phone as stolen. I spoke to Verizon's fraud department and they are unwilling to take the device off the black list. Verizon continued to state that since I bought the phone from ebay and not directly from Verizon there was nothing they would do.
As infuriated as I am at losing a device for someone else's financial obligation (rant below) I am mainly writing this as a warning to the many people like me out there who buy used phones. I will likely never buy another used phone from a private seller because of this and I suggest you strongly consider the same. I believe this is going to become more widespread as Verizon introduced the device payment plan a couple years ago and this appears to be a clause in the terms that allows them to black list the device as stolen should the individual not pay.
I've contact ebay but am unable to open a case as the sale was 2 years ago. I contacted paypal and they likewise are unwilling to do anything.
Rant: It is as if Verizon is treating the device like a car and has a lien against it. With a car when you purchase and go to register the car under a new owner this can only happen once the current owner has satisfied the lien. Seemingly although the act of activating it on Verizon's network is the same as registering a car it does not require the former lien be satisfied. This leaves a person like me with no way of knowing if the phone will be black listed after I purchase it. Verizon should either not allow the phone to be activated on another account until the balance has been satisfied or at least provide a way to know if an IMEI has an outstanding balance associated to it.
This is kinda common knowledge though. It is the reason xda stands behind and supports swappa.com
This has been happening for years. The only way to make sure is to not use eBay and use a more reliable and vetted source.
There are ways around this (you will find the results I'm sure) but mind you they are illegal and you won't find help here with it.
I feel bad for you. This is still kinda a new thing in the states and carriers are really coming down on it. Just be careful.
As I said swappa.com is a great source. Just about everyone here uses it.

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