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[Q] Hard Reset

Guys,
I've tried various searches but I can't come up with an answer that works for me.
When attempting a factory/hardware reset one has two choices:
1. Use the software option.
2. Hardware option using button presses.
I'm looking for a procedure to execute option 2. I can get into the bootloader (Vol Up + Power).
Once in the bootloader, I can navigate to the "Recovery" option but once selected my NS doesn't appear to do anything, it just sits there with an "!" inside a triangle and the little android-droid on the screen.
I doesn't move from there no matter how long I leave it and there are no prompts/confirmations.
Once in that state, if I remove the battery and the reboot the phone boots up as if nothing happened...everything is still there, all my accounts still work etc. Basically the actions had no effect.
Does anyone know how to factory reset the device properly? My device non-root btw.
TIA,
Syphon.

I think, for the stock recovery, once you get the ! in the triangle you need to press or hold volume-up and power button again, then it will take you to recovery.

Ah cool.
Thanks for the tip, I will remember that for the next time I need to do it!!

ikon8 said:
I think, for the stock recovery, once you get the ! in the triangle you need to press or hold volume-up and power button again, then it will take you to recovery.
Click to expand...
Click to collapse
On my phone, after 2.3.1, it's power button first, then while holding it, volume up, and only while the box dumping an arrow onto the little android is showing (maybe a second or so). Once the "!" in a triangle is showing, no key combo will get my phone into recovery. Timing is critical. Took me a few tries and a few helpful posts here to get it right.

Oh, also, you can do the ULTIMATE factory reset on this device by doing a "fastboot oem unlock" on the device (then relock it with "fastboot oem lock"). This wipes the sd card as well as the personal data in the rom space.

Awesome, thanks for all the information guys. Much appreciated.

SORRY FOR BAD LANGUAGE...but i really realy realy need help

hi all,
heres the deal. i rooted my defy with superoneclick, it worked great.
heres the problem and what i think is the cause but i need a solution!
PROBLEM: i switch my phone on, it starts normally
motoblur screen
then
T mobile screen
then
the normal swipe unlock
i ulnlock it fine but as soon as i do the wallpaper dissapears/goes black. i cannot access any apps. none of the buttons work (menu,home,return/back,search) but the info bar/ menur bar thing at the top that swipes down works fine and what ever is in it works fine i.e when i plug into usb im able to choose portal and tools and those other 3. but when i just leave my phone on lock then press power button/activate unlock screen. it will show normal background with time and everything looks normal.
the CAUSE ( i think )
i was installing apps and deleting motoblur stuff. but it it was one of those two, i isntalled an app and i deleted a file at the same sort of time. the app installed was some startup app killer or a firewall of some type. or it could have been that i deleted an apk file that had a real short name i think, like blur.apk
PLEASE HELP ME. I need a solution FAST its my first smartphone ever and i paid alot for it. if you need my phone info it was
moto defy android 2.1 uk version but then rooted with super one click
THANK YOU IN ADVANCED FOR ANY HELP
ps i have installed rsd lite and it is recognised by it but thats as far as i know what to do...

Did you get my PM lol saw you in the other forum.
try to do a factory reset on the phone from the recovery menu. if anything, reflash your rom or pick a new one. I had this issue with a few mods/roms/kernals aswel.

sgtagem said:
Did you get my PM lol saw you in the other forum.
try to do a factory reset on the phone from the recovery menu. if anything, reflash your rom or pick a new one. I had this issue with a few mods/roms/kernals aswel.
Click to expand...
Click to collapse
i sent you a pm too. thanks for being so quick to reply. but i dont know how to do that stuff im a noob this is my first androidsmartphone ever but im a very quick learner

all good. For my phone. ( droid incred.) when the phone is off i hold power and the volume up key. then i select recovery using the volume keys. I know the buttons to push are different on some phones so you might neeed to use google to find the right 2 keys to hold down while booting

i currently have it in boot loader mode, it says battery ok, ok to program, transfer mode, usb. and thats all it says. no recovery options at all

Ok, found this in another forum. this is how to get into your boot menu i guess:
The boot menu happends when you press the volume down key and the power button.
When it takes you to the triangle part press the volume up key and the power button this action brings up another menu on which you can reboot and other settings.

the first triangle with exclamation mark inside it with the lil andorid man comes up, but the second menu doesnt, im holding vol down and power to get up this image, the to get second one you say to do vol up and power...i tried it, held it for a while but still no joy

ok, give this a try
"If you swipe the bottom right corner when you see the triangle you will get a menu. From there you can reboot or reset"
Still looking for more

nope sorry still dont work. i really appreciate you spending your time doing this it realy does mean ALOT. thank you i hope the solution isnt far away!

Ok, this is from the t-moble forms:
One suggestion...
Pull the battery.
Hold down the volume down key and press the power button.
Continue to hold the volume down key until you seem something happening on the screen.
This should boot you into recovery mode, you'll see a little green Android stood next to a yellow warning sign.
Press the bottom-right corner of the screen, a menu should appear.
Use the volume keys to scroll up and down.
Scroll to 'Wipe DATA/factory reset' and press 'ok' (bottom-left of screen) - you may need to re-confirm in a sub-menu.
After the wipe completes, scroll to the 'reboot' option and press 'ok'.
If you do that, you completely wipe the handset, same as if you performed a full factory reset on the handset.
Obviously, this will get rid of anything you have on the handset but if your only other option is an exchange, you've nothing to lose really.

http://support.t-mobile.co.uk/discussions/index?page=forums&topic=801038121b7ab9012dee673eff007b6f If you wanted to look. its the 2nd guy down. issue has nothing to do with this but same steps

it says it worked that it did the reset properly but still same original problem.

it says first line....
E:cant open /cache/recovery/command
that is in the recovery mode / reset

do you have a rom that you can try to flash? any rom really just to rule out a rom issue. you can try to find a rom here: http://forum.xda-developers.com/forumdisplay.php?f=855&order=desc&page=1

im going to give it a try ill get back to you to let you know how its going within the next 20 mins, thanks for all your help

here is an option for a factory reset.
1. Turn the power off on the Defy (if it's frozen, pull the battery out & reinsert it)
2.Hold the volume down button
3. Press and hold the button until the device turns on
4. You'll get a menu that allows FASTBOOK, RECOVERY, CLEAR STORAGE, and SIMLOCK
5. Select CLEAR STORAGE, by pressing the Volume Down button
6. Press and release the Power
7. Now just confirm your decision Volume Up for YES, Volume Down for NO

it says on rsd lite . fail flashing process. unable to retrieve initialization values from INI (0x07029);phone connected
isnt working for some reason

that menu...mine says
from top to bottom
Android system recovery <2a>
reboot system now
apply sdcard:update
wipe data/factory reset
wipe cache partition
(then at the bottomit says...)
E:cant open /cache/recovery/command.
but yet it will still go through the process like it is working but it doesnt fix it

Did you try the top option. Android system recovery <2a>
i wish i had that same phone to replicate this problem

im sorry i didnt write it clear enough the top android recovery thing isnt an option, its like the header/title for the program or page its written in red. the options to choose are in blue

Motorola Razr HD X925 tries to update ROM after each reboot. Please help!

Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!

neverfget said:
Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!
Click to expand...
Click to collapse
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2

danifunker said:
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!

neverfget said:
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!
Click to expand...
Click to collapse
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2

danifunker said:
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.

And also, when I fully turn off the phone with USB cable connected, it again selfbooting with green droid!

neverfget said:
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.
Click to expand...
Click to collapse
That green droid is recovery. Once that comes up press vol- and vol+

Darbness said:
That green droid is recovery. Once that comes up press vol- and vol+
Click to expand...
Click to collapse
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now

neverfget said:
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now
Click to expand...
Click to collapse
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...

danifunker said:
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...
Click to expand...
Click to collapse
I did what you said with fastboot commands. The phone has now the original problem (selfrebooting)
BUT I cannot get to any other menu but only those in attachments.
When the phone is fully turned off:
1) I press vol+ and Power and hold until menu IMG_3455.JPG appears
2) I press Vol - vol + and quick press and release Power and menu IMG_3457.JPG appears (seems the same)
3) I press Vol - vol + and long press Power - nothing
When the phone is switched on in ANY state (normal operating, green droid, while booting):
1) I press Vol - vol + and quick press and release Power - nothing
2) I press Vol - vol + and long press Power - the phone reboots and then gets to green droid
Green droid is looking like IMG_3458.JPG
Both menus options:
Normal powerup - starts and operates normally
Recovery - goes to green droid operating forever
AP Fastboot - goes to fastboot mode
Factory - starts and operates normally
BP Tools - starts and operates normally but when connected to PC requires additional drivers which I cannot find in Internet IMG_3460.JPG
And when I connect usb to switched off phone it starts to boot and gets to green operating droid.
This is nightmare. My wife is going to divorсe!! help to save our lifes!

Hmmmm... found the same problem for other people:
https://forums.motorola.com/posts/500686ca62
Exactly the same!
And then found the link from thematrix49 http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
I needed to press quickly the middle of volume button! And you was right and I got this recovery menu!!
SOLVED!!!!!! :good::good::good:
Thank you!
[now need another problem: how to donate you studying the issue ]

You can donate with PayPal.
Sent from my XT925 using xda app-developers app

HTC One A9, Cannot enter Recovery mode.

Greetings all, As the title suggest I have an HTC One A9 unlocked and I am trying to factory reset it after re-locking bootloader. However, Whenever I boot into boot mode and select to reboot into Recovery mode I am greeted with "Failed to boot to recovery mode" With suggestions to press volume up or down to go back into bootmode. Upon resetting my phone I am sent to a data encryption screen where it ask to enter a password to decrypt my data, Now I can enter any number I want and it goes through saying "The password you entered is correct but your data is corrupt." And gives me a button to factory reset my phone, So I press it and it resets my phone and enters bootmode where my only options are; Reboot, Reboot to bootloader, Boot to download mode, reboot to recovery (Which I just covered does not work for me), Power down. I've looked into this problem before coming here and other people with similar problems have no problems entering recovery mode and even have an option to factory reset the phone from the boot loader menu, However I do not have that 'Factory reset' option in my boot loader menu.
I've spent the last two hours looking at various websites and various topics in this forum but cannot find a solution to aid me. I was hoping to be able to just fix this and return to my phones current settings without wiping anything, But at this point I'll be happy to be able to just get past this and will be satisfied with factory wiping the phone and having it be useable, As I'd like to avoid having to buy a new phone it at all possible.

When I go to recovery mode, I get a phone icon with a red symbol in it. Then I'm able to hold power button and tap the vol up button to proceed. If you're fine wiping the phone, have you tried using the .exe rom file from the HTC site? You need HTC sync installed on the PC, and have phone in download mode use it (at least that's what I've had to do). It should, I believe, reflash recovery mode.

rouyal said:
When I go to recovery mode, I get a phone icon with a red symbol in it. Then I'm able to hold power button and tap the vol up button to proceed. If you're fine wiping the phone, have you tried using the .exe rom file from the HTC site? You need HTC sync installed on the PC, and have phone in download mode use it (at least that's what I've had to do). It should, I believe, reflash recovery mode.
Click to expand...
Click to collapse
I have not tried that. But I would love to, Are you able to provide me with a link to the said rom exe file? As I cannot locate it on htc's site, Unless I am that blind..........

KingCarrot said:
I have not tried that. But I would love to, Are you able to provide me with a link to the said rom exe file? As I cannot locate it on htc's site, Unless I am that blind..........
Click to expand...
Click to collapse
Google search 'HTC One A9 rom', and look for result that's HTC site.
www.htc.com/us/support/rom-downloads.html

The easyest way should: take your matching RUU and flash your device. This solves your problem

Need help with my Google FRP locked [non-rooted] LGL455DL

I made the mistake of Factory Resetting my phone after a few failed attempts at remembering the Pattern to unlock the phone, in doing so I ended up being stuck in the set-up process because I forgot the Google account I was logged into on it before the Factory Reset, had been an account I just quickly made on the spot months ago just to set up an app on it. I'm posting here for help with this since I'm on day 4 of trying to find a way to bypass this and my head is ready to explode. I feel like someone with a fresh mind would be able to point me in the right direction.
If anyone can let me know if I'm doing something wrong or missing some steps that will help me try any one of these, or honestly any advice at all... I'd very much appreciate it and it'd help relieve a huge chunk of this ridiculous headache this has all been.
Thanks in advance!
What I've tried thus far --
- I know for most ways around this, USB debugging needs to be enabled. But since I cannot get past the initial set-up process, I can't access the settings to enable it.
- I also know that for a lot of Android devices USB debugging is enabled by default in Recovery Mode but everywhere I've searched for the hardware combination to boot into Recovery/Download mode, all say the same thing:
Turn phone off > Power up with Vol. Down + Power button until 'Download Mode' is displayed (for boot into Download mode, while holding Vol. Down + Power button plug OTG cable into device)
- My problem with this is that on my device, Vol. Down + Power button, restarts the phone. So instead of 'Download Mode', I'm just restarting the phone over and over again. I was able to get my phone to boot into was Safe mode using the Power button + Side button.
- I've also tried getting around this through a series of steps which involved the 'TalkBack' accessibility feature, but when I try toggling to enable it I just get a message saying "Complete setup first to continue"
From there --
I started looking up Stock ROMs that I'd be able to just flash the firmware. But for the life of me, I cannot seem to find anything for this device. And this is where I'm pretty much at now.

To remove FRP lock you boot into phone's Recovery mode and apply
1. Wipe data
2. Factory Reset
Every Android device gets shipped by default with Android Recovery.

xXx yYy said:
To remove FRP lock you boot into phone's Recovery mode and apply
1. Wipe data
2. Factory Reset
Every Android device gets shipped by default with Android Recovery.
Click to expand...
Click to collapse
I can't get my device to boot into Recovery mode. Everywhere I look up, it tells me to Power off device, then Press Vol. Down + Power key until the menu appears. But on my device, all that combination does is force the phone to restart.