Motorola Razr HD X925 tries to update ROM after each reboot. Please help! - RAZR HD Q&A, Help & Troubleshooting

Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!

neverfget said:
Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!
Click to expand...
Click to collapse
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2

danifunker said:
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!

neverfget said:
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!
Click to expand...
Click to collapse
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2

danifunker said:
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.

And also, when I fully turn off the phone with USB cable connected, it again selfbooting with green droid!

neverfget said:
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.
Click to expand...
Click to collapse
That green droid is recovery. Once that comes up press vol- and vol+

Darbness said:
That green droid is recovery. Once that comes up press vol- and vol+
Click to expand...
Click to collapse
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now

neverfget said:
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now
Click to expand...
Click to collapse
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...

danifunker said:
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...
Click to expand...
Click to collapse
I did what you said with fastboot commands. The phone has now the original problem (selfrebooting)
BUT I cannot get to any other menu but only those in attachments.
When the phone is fully turned off:
1) I press vol+ and Power and hold until menu IMG_3455.JPG appears
2) I press Vol - vol + and quick press and release Power and menu IMG_3457.JPG appears (seems the same)
3) I press Vol - vol + and long press Power - nothing
When the phone is switched on in ANY state (normal operating, green droid, while booting):
1) I press Vol - vol + and quick press and release Power - nothing
2) I press Vol - vol + and long press Power - the phone reboots and then gets to green droid
Green droid is looking like IMG_3458.JPG
Both menus options:
Normal powerup - starts and operates normally
Recovery - goes to green droid operating forever
AP Fastboot - goes to fastboot mode
Factory - starts and operates normally
BP Tools - starts and operates normally but when connected to PC requires additional drivers which I cannot find in Internet IMG_3460.JPG
And when I connect usb to switched off phone it starts to boot and gets to green operating droid.
This is nightmare. My wife is going to divorŅe!! help to save our lifes!

Hmmmm... found the same problem for other people:
https://forums.motorola.com/posts/500686ca62
Exactly the same!
And then found the link from thematrix49 http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
I needed to press quickly the middle of volume button! And you was right and I got this recovery menu!!
SOLVED!!!!!! :good::good::good:
Thank you!
[now need another problem: how to donate you studying the issue ]

You can donate with PayPal.
Sent from my XT925 using xda app-developers app

Related

stuck in android system recovery <2e>

i just flash the I9000JH1 to the phone ,i still havent install the kernel to the phone yet and it had boot the home page. and i follow the instruction to reflash again. with Odin3 after i will flashing the CSC and PDA file i unplug and restart the phone and i goes to android system recovery <2e> and i try to reboot but the power button not working....it said
sasung recovery utils
-for BML-
reboot system now
apply sdcard: update.zip
wipe data/factory reset
wipe cache partition
but i can use vol up and down to scroll up and down, but can select the item, the power button is not working.
down there had some yellow words
update media, please wait ...
update media, finished
#menu mode#
- Appling Multi-CSC...
installing Multi-CSC
that the only word it wrote, so wht can i do, is there had any method to reflash the thing??cuz the computer also cant recognize the phone, Thanks
hi ron
im just a noob but i have the same problem yesterday =)
u must flash an kaptivate kernel for a workung power button in the recovery menu!
http://forum.xda-developers.com/showthread.php?t=782413
but i cant even boot up the phone, it stuck in the recovery mode
ron671 said:
but i cant even boot up the phone, it stuck in the recovery mode
Click to expand...
Click to collapse
You need to pull the battery, put it back, and try one of the button combinations to get it into download mode on next boot. Your easiest route is either both volume buttons, and plug in USB without pressing power (which works on the Captivate), or hold just volume down and plug in USB (which is the right combination for an i9000). With one of these the phone should automatically power into the download mode. Get Odin one click ready to flash stock before you put the phone into download mode and hit start when it recognizes the device. If that won't work. try the other key combinations keeping in mind that they change when you flash an i9000 image, so you should try all Captivate combinations, and all i9000 combinations. Since the Captivate lacks a physical home button, anything that involves that will not work, which is the reason why you are stuck in recovery. The i9000 recovery is expecting you to press the home button to select (unlike the power on the stock Captivate).
also, ADB commands should work while the phone is in recovery mode
Same Problem
The Key combination Vol +, Vol - and the power button power cycles the phone whether or not the phone is in recovery mode or off. I am having the same problem, and there are no key combinations that worked for me. For now, I am permanently stuck in recovery mode. I could use some help here, as I have tried everything.
Oh, for the I9000 ROM installed on the captivate, adb commands do not work. While the phone is in recovery mode, you cannot connect to the PC.
I have found though, that by booting into the recovery menu, plugging in your USB cord and then taking out/putting in the battery will put into an unknown upload mode which does connect it to the computer, but not in a way that allows Odin or adb to run. There might be a way to flash/work with the phone, but I don't know how. Any help would be appreciate, as it is not in disk mode.
rajendra82 said:
You need to pull the battery, put it back, and try one of the button combinations to get it into download mode on next boot. Your easiest route is either both volume buttons, and plug in USB without pressing power (which works on the Captivate), or hold just volume down and plug in USB (which is the right combination for an i9000). With one of these the phone should automatically power into the download mode. Get Odin one click ready to flash stock before you put the phone into download mode and hit start when it recognizes the device. If that won't work. try the other key combinations keeping in mind that they change when you flash an i9000 image, so you should try all Captivate combinations, and all i9000 combinations. Since the Captivate lacks a physical home button, anything that involves that will not work, which is the reason why you are stuck in recovery. The i9000 recovery is expecting you to press the home button to select (unlike the power on the stock Captivate).
Click to expand...
Click to collapse
madetoservehim said:
The Key combination Vol +, Vol - and the power button power cycles the phone whether or not the phone is in recovery mode or off. I am having the same problem, and there are no key combinations that worked for me. For now, I am permanently stuck in recovery mode. I could use some help here, as I have tried everything.
Oh, for the I9000 ROM installed on the captivate, adb commands do not work. While the phone is in recovery mode, you cannot connect to the PC.
I have found though, that by booting into the recovery menu, plugging in your USB cord and then taking out/putting in the battery will put into an unknown upload mode which does connect it to the computer, but not in a way that allows Odin or adb to run. There might be a way to flash/work with the phone, but I don't know how. Any help would be appreciate, as it is not in disk mode.
Click to expand...
Click to collapse
1. Take out battery and put it back in
2a Hold Vol Up+Vol Down (Do not press power)
or
2b Hold Vol Down (Do not press power)
3. Plug in USB cable connected to computer (Still do not press power)
If the phone behaves like a Captivate, after using 2a and 3, you should be in download mode. If the phone behaves like an i9000, after 2b and 3, you should be in Download mode.
Response & Update
Have tried both of these options. Either way you do it, the phone still goes back into recovery mode. There was talk about using a custom kernel that would allow you to use the power button as the select button. Is there any way to use adb in recovery mode, so you can install the modified kernel, or reboot to download mode? If not, I started a thread on this question that can be found here as well:
rajendra82 said:
1. Take out battery and put it back in
2a Hold Vol Up+Vol Down (Do not press power)
or
2b Hold Vol Down (Do not press power)
3. Plug in USB cable connected to computer (Still do not press power)
If the phone behaves like a Captivate, after using 2a and 3, you should be in download mode. If the phone behaves like an i9000, after 2b and 3, you should be in Download mode.
Click to expand...
Click to collapse
Did you ever fix this? I'm stuck in recovery mode now and none of the button combinations work
I have the exact same problem. Have you had any luck figuring out how to get the phone to reboot?
really people??
can you not follow step by step instructions?
http://forum.xda-developers.com/showthread.php?t=734871
Pirateghost said:
really people??
can you not follow step by step instructions?
http://forum.xda-developers.com/showthread.php?t=734871
Click to expand...
Click to collapse
I am sure they can.
The 2e and 3e Download and Recovery modes were disabled by Samsung in later models of the SGS. It is not possible to get there using a combination of buttons etc.,
How to install the Download/Recovery Mode fix (3 Button Disabled SPL fix) http://forum.xda-developers.com/showthread.php?t=785201
There may be another method using an AnyWay JIG cable: which is a MicroB USB to Standard USB connector where I think one crosses pin 3 and 4 with a 301kOhm resister 1% tolerance, 1/4Watt. It would be best to search this forum for precise instructions.
Win for a dumb f%^k
well this isnt a good answer but i have a phone that went as discribed, no respose to three button, and unable to flash or get off the system reset screen on start up work on it for about 6 hour then left it when i came back i turned it on plug in the usb and CMD'ed adb reboot download and what did you know this time it worked? reset from that screen and it return to normal sooo.... um good luck and there is a way out just not shore what exactly it is
good for some
okey after fidling around i found my phone responded to adb ie download adb open a cmd line and typing adb reboot download. from there i just cycled the power hold down the power button a while and it rebooted to normal working order. though i still cant get 3 button even with flashing the fix so no hacking for me hope this helps
I'm using the Samsung Fascinate, i500 and i got stuck on the same screen too!!! i just double tapped the home button and rebooted the phone
I was able to get out of a 2e loop by running adb reboot download with odin open, then reflashed from there. Went through the same process twice since cognition 2.3b8 does not want to install on my phone. had no problem with b7 install.
Instructions were not that great. But Thanks -I figured it out and am back up.
Same problem here, cant make my phone go to download mode, ok or select key "power button" not working.
already tried the 2 methods before and they not working, (combination of keys)
Vibrant stuck in android system recovery 2e
I know this is not exact help but i just accidentally found myself into download mode after more key combo fiddling. I believe the last combo that got me in was either holding UP + POWER or just UP at the precise moment the screen goes black to reboot. This is after quite a few boot cycles so trial and error seemed to pull it off.
I'd test it again to be more sure but i don't want to risk being stuck again at this point. But I figured i'd speak up now, because i don't plan to have 2e there ever again.

help! stock moto g won't boot into recovery

Hi, I'm hoping i'm just being stupid but i can't get my moto go to boot into recovery.
i powered it off, changed sim cards and now it boot loops.
so boot into fastboot menu and choose any option(except barcode and the one that changes codepages or whatever) and it just goes back into boot loop. any bright ideas anyone? not been a good day so far today, my number just got ported over to OVIVO today. but they stopped operating yesterday - the joys... :crying:
cheers!
What did you else do with your phone? Is it stock? Or did you flash anything? Are you pressing volume up to select option? Did you try a factory reset?
mokkami said:
What did you else do with your phone? Is it stock? Or did you flash anything? Are you pressing volume up to select option? Did you try a factory reset?
Click to expand...
Click to collapse
nothing!
it's completely stock. i think i installed 1 app (philips hue). was working fine. powered off normally, took the sim out, put new one in - boot loops!
i can't do a factory reset as it when you choose anything out of the fastboot it reboots. and that's using the volume up to select options.
i think i'll just take it back to the shop. but it's a pain in the neck
Yeah 2 options fiddling around yourself or going to the shop.
I would go back to the shop and ask there as it is untouched.
Maybe it has seriously some problems.
If you want to try it yourself i would reccomend you to reflash.
---------- Post added at 07:06 PM ---------- Previous post was at 07:03 PM ----------
Are you sure you are pressing volume up?
Last days somebody had security case for the phone.
When he pressed the gum layerd buttons he accidently pressd the power button.
Once he took off the case it worked for him.
Maybe restore firmware
hardflipman said:
Hi, I'm hoping i'm just being stupid but i can't get my moto go to boot into recovery.
i powered it off, changed sim cards and now it boot loops.
so boot into fastboot menu and choose any option(except barcode and the one that changes codepages or whatever) and it just goes back into boot loop. any bright ideas anyone? not been a good day so far today, my number just got ported over to OVIVO today. but they stopped operating yesterday - the joys... :crying:
cheers!
Click to expand...
Click to collapse
Try this http://forum.xda-developers.com/showthread.php?t=2646415
hopefully this helps restoring your phone back to factory settings
I think this will help
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
Try to perform a wipe data. In my case it works.
Inviato dal mio LG-D802 utilizzando Tapatalk
MOTO G factory reset not working
only answer I found that worked! tapping the power button worked-THANK YOU!
hardflipman said:
Hi, I'm hoping i'm just being stupid but i can't get my moto go to boot into recovery.
i powered it off, changed sim cards and now it boot loops.
so boot into fastboot menu and choose any option(except barcode and the one that changes codepages or whatever) and it just goes back into boot loop. any bright ideas anyone? not been a good day so far today, my number just got ported over to OVIVO today. but they stopped operating yesterday - the joys... :crying:
cheers!
Click to expand...
Click to collapse
can u boot into the bootloader? what happened when u put in your orinal sim?
manojkrmkr said:
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
Click to expand...
Click to collapse
Thanks a lot! Every time I choose the power button to confirm and not the volume up key...
milotheowner said:
Try this http://forum.xda-developers.com/showthread.php?t=2646415
hopefully this helps restoring your phone back to factory settings
Click to expand...
Click to collapse
THANKS! YOU SAVED MY LIFE xD
The option for " hold both volume up and down" to enter recovery saved me thanks a lot :laugh::laugh::laugh:

[Q] Moto g is not booting. How do I get rid of?

Today I purchased my Moto G 2nd Gen. I did not get time to explore it & charge it properly. Suddenly I saw black screen with the following messages
AP Fastboot Flash Mode (S)
..
..
Battery OK
Device is LOCKED. Status Code:0
Connect USB Data Cable
Boot Mode Selection Menu
Vol Up Selects, Vol Down Scrolls
Normal Powerup
Recovery
Factory
Barcode
BP Tools
hab check failed for systems
failed to validate system image
Fastboot Reason:Fall through from normal boot mode
I tried pressing the vol Up for several time but my phone is not booting
Can you experts please help me to boot my Moot G?
Thanks in advance
Niladri
Select factory reset with vol~down. And press vol~ up
martinusbe said:
Select factory reset with vol~down. And press vol~ up
Click to expand...
Click to collapse
vol-down & vol-up were not working. Now it is totally shut down.I'm not able to restart also
ch.Niladri said:
vol-down & vol-up were not working. Now it is totally shut down.I'm not able to restart also
Click to expand...
Click to collapse
Don't bother playing with it, just take it back to the shop and ask for a new one
You obviously can't tamper with the device if it's bootloader is still locked so there is no reason they don't exchange a new one for you
I thing your battery is dead charge your phone and then power on your phone.

Did factory reset now bricked

So I did a factory reset, the tab rebooted to wipe the device, went to nvidia logo then screen went black, shuts off automatically and I can turn back on just for it to get right past the logo and shut off again, I've tried volume up with power and volume down and same thing happens. Sometimes the power won't even turn it back on for 5-10 minutes. Any suggestions?
kregstrong said:
So I did a factory reset, the tab rebooted to wipe the device, went to nvidia logo then screen went black, shuts off automatically and I can turn back on just for it to get right past the logo and shut off again, I've tried volume up with power and volume down and same thing happens. Sometimes the power won't even turn it back on for 5-10 minutes. Any suggestions?
Click to expand...
Click to collapse
Dumb question, but are you sure the battery is charged? I would leave it plugged in for awhile and try again. Then if it still is not booting try to enter download mode while connected to PC. Mine did something similar to this once when I did a factory reset as well. It only recovered after connecting USB to my PC.
I'm guessing you have custom recovery installed?
1. Download the factory image from NVIDIA website (specific to your device version),
2. Go into fastboot by pressing volume down and give a slight nudge to the power button (don't press until the logo comes up, just a quick nudge will do)
3. Unlock your bootloader using the instruction which can be found on this forum (if you have, skip this step) sorry I'm on mobile phone, so a bit hard to do a search for the link with small screen.
4. Unzip the recovery image zip file.
4. While still in fastboot, flash the recovery images using flash-all.bat contained in the unzipped folder.
You will lose your custom recovery and your root, but since you were gonna wipe your device anyway.. let me know if you're stuck somewhere.
I think i might have found fix....
Shut down the device with long press (8sec) Power button
Press and hold Vol down key
Press and release Power key
Device enters fastboot mode
Select Recovery mode option (using Vol up/down for navigation and power key to select)
Device enters recovery mode (after showing NVIDIA boot logo) with Android Robot screen.
Press and release Vol UP + Power button simultaneously
Then select wipe data/factory reset with Vol up/down key to navigate and power key to select
try this but be PATIENT AND wait for it to say erasing then i think ill be normal once its done also just wait with it on the "blank screen" we could have just got ahed of are selves and whent to conclusions and thought it was bricked

Pixel Stuck in Bootloop, ADB Unauthorized, Bootloader Unlocked

Hello, I recently came on a pixel phone to build and use lineageOS on. Upon rebuilding, I believe I performed adb sync wrong the device and damaged system. After that, my adb keys became unauthorized and I am unable to access the bootloader menu(I press power and volume, but phone boots into Bootloop). I tried the steps to get to bootloader menu, but the phone doesn't power completely off, and when I press the power button it gives me the launch screen saying press power to pause/continue boot, not allowing me to go into bootloader
My bootloop goes like this: Bootloader integrity screen(bootloader unlocked, cannot be verified) --> Google loading screen --> Android recovery. This shows 2 options with the message, "Can't load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device". The two options are to try again or data reset.
I press try again, and the same bootloop ensues, sometimes getting to lineage loading logo, but then back to the same recovery error regardless. If I press the buttons(power and vol up), to go into recovery, it just shows an android with a warning sign above it, giving a message saying "Error!" on the bottom. My adb on the computer shows as unauthorized, so I don't know how I can fix this. Google has said the warranty is expired and cannot do anything to help. Ideas to fix? Thanks for help in advance!
Use power and volume down (not up) to go into Fastboot mode. Then flash the stock images
NZedPred said:
Use power and volume down (not up) to go into Fastboot mode. Then flash the stock images
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I tried that, but whenever I press any button, the phone is never turning completely off unless it dies. Even after that, it goes to the screen showing the secure boot integrity(Press power to continue/stop boot)
How can I completely shut off the device and restart it? And if system is messed up, will that leave my bootloader intact(I'm assuming so as boot is a different partition?)
mycalculations said:
I tried that, but whenever I press any button, the phone is never turning completely off unless it dies. Even after that, it goes to the screen showing the secure boot integrity(Press power to continue/stop boot)
How can I completely **** off the device and restart it? And if system is messed up, will that leave my bootloader intact(I'm assuming so as boot is a different partition?)
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Click to collapse
Does holding down the power button for 5-10 seconds turn it off? Or if you do that does it appear to turn off and then restart?
If that fails to turn it off, try just holding power and volume down for 5 seconds, and if the screen flashes (goes off and then on) let go of the power button but keep holding volume down and hopefully it goes into Fastboot.
That should work unless you have a dodgy power or volume button. The bootloader is completely separate to the boot partition, and the fact that it's doing anything at all suggests that it's still functioning.
Only other option I can think of is trying ADB commands when it's in recovery mode, e.g. adb reboot bootloader. However, if you have the stock recovery, that may not work.
NZedPred said:
Does holding down the power button for 5-10 seconds turn it off? Or if you do that does it appear to turn off and then restart?
If that fails to turn it off, try just holding power and volume down for 5 seconds, and if the screen flashes (goes off and then on) let go of the power button but keep holding volume down and hopefully it goes into Fastboot.
That should work unless you have a dodgy power or volume button. The bootloader is completely separate to the boot partition, and the fact that it's doing anything at all suggests that it's still functioning.
Only other option I can think of is trying ADB commands when it's in recovery mode, e.g. adb reboot bootloader. However, if you have the stock recovery, that may not work.
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Click to collapse
Thank You!!! It didn't work in the bootloop, so I had to let the phone drain its battery and shut itself off, then I was able to enter the bootloader and reinstall lineage. Thanks so much!
mycalculations said:
Hello, I recently came on a pixel phone to build and use lineageOS on. Upon rebuilding, I believe I performed adb sync wrong the device and damaged system. After that, my adb keys became unauthorized and I am unable to access the bootloader menu(I press power and volume, but phone boots into Bootloop). I tried the steps to get to bootloader menu, but the phone doesn't power completely off, and when I press the power button it gives me the launch screen saying press power to pause/continue boot, not allowing me to go into bootloader
My bootloop goes like this: Bootloader integrity screen(bootloader unlocked, cannot be verified) --> Google loading screen --> Android recovery. This shows 2 options with the message, "Can't load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device". The two options are to try again or data reset.
I press try again, and the same bootloop ensues, sometimes getting to lineage loading logo, but then back to the same recovery error regardless. If I press the buttons(power and vol up), to go into recovery, it just shows an android with a warning sign above it, giving a message saying "Error!" on the bottom. My adb on the computer shows as unauthorized, so I don't know how I can fix this. Google has said the warranty is expired and cannot do anything to help. Ideas to fix? Thanks for help in advance!
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Click to collapse
Similar problem when i try to flash pixel dust rom through adb sideload... After successful installation reboots to system through twrp it shows no os installed then after i cant get to bootloader only black screen shows no display and now on pc phone not detecting .... connect and disconnect sound is there but nothing on screen
LANDTESTER said:
Similar problem when i try to flash pixel dust rom through adb sideload... After successful installation reboots to system through twrp it shows no os installed then after i cant get to bootloader only black screen shows no display and now on pc phone not detecting .... connect and disconnect sound is there but nothing on screen
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Click to collapse
Is ur bootloader unlocked? If so, use twrp to perform a full wipe and install from twrp as well. Of you can't access trwp, and are in a bootloop, do the same thing I did: let the phone lose all it's battery, so it's outta the loop, connect the phone to a charger, then hold power and volume down. This should get you into bootloader mode where you can then use fastboot to flash twrp.
mycalculations said:
Is ur bootloader unlocked? If so, use twrp to perform a full wipe and install from twrp as well. Of you can't access trwp, and are in a bootloop, do the same thing I did: let the phone lose all it's battery, so it's outta the loop, connect the phone to a charger, then hold power and volume down. This should get you into bootloader mode where you can then use fastboot to flash twrp.
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Click to collapse
Oh so after that i can get to bootloader .....hmm let me try thanks bro
mycalculations said:
Is ur bootloader unlocked? If so, use twrp to perform a full wipe and install from twrp as well. Of you can't access trwp, and are in a bootloop, do the same thing I did: let the phone lose all it's battery, so it's outta the loop, connect the phone to a charger, then hold power and volume down. This should get you into bootloader mode where you can then use fastboot to flash twrp.
Click to expand...
Click to collapse
My bootloader is unlocked but phone not detected on pc only black screen nothing else.... Red light flashes whenever connect to charger

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