Lumia 800 marketplace not accessible - Windows Phone 7 Q&A, Help & Troubleshooting

Hi,
I purchased a Lumia 800 yesterday and I cannot download any app from the marketplace. It says "There is a problem with your live id. Try again or sign in with a different Windows Live id".Formatting the phone didnt make a difference. Neither did using a different id on format. Someone please help

Update: Just found out that my phone isnt listed in the devices section in my live account. any tips on how to solve this issue?

Update: Seems I need to keep hitting the download button. Sometimes it downloads on the 20th attempt, sometimes on the 3rd attempt. Its random and absolutely frustrating. Someone else facing this issue?

ya irritating error

chaitanya91845 said:
Update: Seems I need to keep hitting the download button. Sometimes it downloads on the 20th attempt, sometimes on the 3rd attempt. Its random and absolutely frustrating. Someone else facing this issue?
Click to expand...
Click to collapse
yes, unfortunately.
this bug is still alive for several month... and looks like MS will not fix it (because the WP7 is not supported by MS since Oct 14, 2014).
and yes, you are right, the only way to install some app is just keep hitting the download button. :silly:

Microsoft stopped everything about WP7.X 2yrs back

Related

Marketplace problems today 5/5/11 anyone else?

"Can't get this information at the moment. Check again in a little while."
When i try to download or update apps.
also get "Can't play try signing in with your Windows Live ID or synchronising again." when trying to stream music with my zune pass
I Rebooted the phone, changed my live ID password, synced phone with Zune, took the battery out of the back, deleted the offending apps (now i cant redownload them and use them get same message), I am doing all these updates via Wifi, the router is about 10 feet from the phone in same room so no connection issues.
It's really annoying me now. I really want to like this OS but all the little bugs like 3rd party live tiles not updating, marketplace bugs, no call duration information in call log etc are starting to wear me down, factory resetting the phone is not a solution, having to reinstall all your apps and resync 10gig of music and files every time this OS has a hiccup is ridiculous.
I am having the same problems with my markeplace ever since I updated my phone this morning, please tell me I wont have to hard reset my phone!!!
It seems to be widespread. I'm hoping for a crazy billing update of some kind
"Can't get this information at the moment. Check again in a little while."
When i try to download or update apps.
Click to expand...
Click to collapse
Yeah i have been getting that today also am hoping it goes back to normal soon.
Yeah, I'm having the same problems. Ticking me off because I have two app updates and I want to download Square Off. Its not a bug though since its widespread, MS is probably doing something to the servers.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Microsoft is aware of the problem. Its affecting NoDo builds. They haven't released any fix as of yet. Started five hours ago or so.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Ah well makes me feel better it's not just my phone been stupid.
Marketplace is back up and I'm dowloading all my updates!!
Mines started working again too, yay!
yes i too !!!
i tried to start marketplace but it don't work HELP!!!
It's still not accessible on my phone. Strange thing is, when i use the app Marketplace Search and select an app i'm redirected to the Marketplace site of that app.
I have updated my phone yesterday with the latest security update.
I have problem too. I get try later message.
I have an HTC Arrive which came with NoDo and did not have any trouble today at all.
Mine is fine now, must have been coincidental that the problem started just after I updated.
I've seen this happen a few times in the past. It always seems to go away after a little bit.
I also faced it today morning and rebooted multiple times with no luck. Afternoon it resolved by itself.
I think marketplace was down for a while. It's okay now.
Had same problems til 2pm...Working now
Sent from my HD7 using XDA Windows Phone 7 App
Yes me too, yesterday. Microsoft's resolved then I can accessing now.
Mines not working again now...........what the heck is Microsoft doing

[Q] "Attention Required. Press Here" during updating Apps from Marketplace

Dear All,
I am having a prob for the past week or so. This happened after the marketplace in my phone was updated (my marketplace search bar shows Applications and Games Search now. The music search is gone.).
The problem is that whenever any of my apps have an update, I click on Update All and then instead of downloading the new updates, all the Apps show "Attention required. Press Here".
1. I pressed and retried. Didn't work.
2. I long pressed and retried, that didn't work either.
3. I long pressed and deleted the update, and tried updating again and that didn't help.
4. Restarting phone was of no use either.
Can anyone please help me with this? The only way I update now is delete the app altogether and re download the app. This is quite annoying as I lose the settings on some apps and have to enter them again.
I am using a T-Mobile UK unlocked Samsung Omnia 7 with the NoDo update.
Thanks!
Read this thread.
Also
http://www.microsoft.com/windowsphone/en-us/howto/wp7/apps/download-apps-and-games-faq.aspx
And for future reference and search:
Why do I get an "Attention required. Tap here." message when I try to download an app or game?
Your phone might have temporarily lost its Internet connection, or you might be trying to download an app that's too big to download over your phone's cellular data connection. If you're trying to download an app larger than 20 megabytes, you'll need to connect to a Wi-Fi network, or connect the phone to your PC and use the Zune software.
Cheers. I did search before a few times and did not find what I was looking for. Thats why I posted here to hopefully find some answers. Thanks again.
Sent from my OMNIA7 using XDA Windows Phone 7 App
I have read all that before plenty of times and none of the solutions have worked for me. It doesnt work over wifi and the apps I download are all less than 1mb. Moreover, I know that anything greater than 20mb required me to download through Zune connection. My phone software is also up to date.
So back to square 1 for me.....
just wait.. it is a temprary problem..
Ok. Will wait for a fix....
Sent from my OMNIA7 using XDA Windows Phone 7 App
Where it says "Pending" did you try holding your finger there and hit retry? (After you established a wifi connection)
It won't auto download it till you do.
No I haven't. But will definitely give that a try next time.
Sent from my OMNIA7 using XDA Windows Phone 7 App
I am actually having the same issues sometimes in UK Marketplace. However, after a while, they "mysteriously" go away and I can download.
Which makes me think it's either a temporary issue on the server or something like that.
In other cases, it worked when I switched 3G off, but I think that's more of a network provider problem.
Know what im talking about
Hi Guys,
ive had this issue when NoDo first came out, i updated to NoDo with the ROMS on here and was still receiving same message for any application i was reqesting from Marketplace, i rolled back from NoDo and my markeplace worked again. so i tried few things different by installing different roms and updating and so on, and still got the same issue when the final update was NoDo.
one thing i did notice was that my app would install over 3G but not over wifi which was the strange part, and 3G is extremely expensive when you downloading games and large apps so that definitly was not an option for me.
i am still using the latest release just before NoDo, because of this issue and i hope some smarty can figure it out or Microsoft release a fix for this soon.
ive scavaged the internet and found zip info that helps ! others tried methods that worked for them but none work for me.
btw i have HTC Mozart and in South Africa

[Q] Chrome to Phone Issue

Anyone having any issues with Chrome to Phone app from the market? Everytime I try to go through the setup i'm getting "Error: Unable to connect". Working fine on my Nexus 1 still, but can't seem to get my sensation to setup.
Doing this on 4G (Tried WIFI); tried reboot, tried uninstall, cleared cache...dunno what else could be up unless it's account related.
No issues here. Seems to be running fine for me.
Likewise working well here.
dellybelly said:
Anyone having any issues with Chrome to Phone app from the market? Everytime I try to go through the setup i'm getting "Error: Unable to connect". Working fine on my Nexus 1 still, but can't seem to get my sensation to setup.
Doing this on 4G (Tried WIFI); tried reboot, tried uninstall, cleared cache...dunno what else could be up unless it's account related.
Click to expand...
Click to collapse
same issue here. havent found a fix yet
Looking over the reviews on the market it seems there may be a server issue with some accounts; counted at lest 5 people stating the same error hmm. Went to retry the setup on my N1 by removing and re linking now i have the same error on the N1. Using my secondary (read: porn account) it works fine :/
Hopefully it's a temp issue; C2P is invaluable for my travel!
Just bumping this with some more info; since all you guys are going to be flashing again now; you may hit up against this issue also.
They merged a couple bug reports into this one:
http://code.google.com/p/chrometophone/issues/detail?id=158
Please Star and comment if your having the issue also; they've yet to acknowledge this one just yet although it's been close to a year since first reported but as people began flashing more it will likely continue to increase; it went from about 5 till like June then jumped to almost 30 in July.

[Q] Facebook Messenger Not Working

Has anyone else had problems with Facebook Messenger not letting you login?
I've had the exact same thing happen on my Nexus 7, and I'm thinking it has something to do with having root. (Facebook messenger worked on my Nexus 7, but then stopped shortly after i got root)
Just to clarify, it says "Something went wrong" when i try to login.
sromer said:
Has anyone else had problems with Facebook Messenger not letting you login?
I've had the exact same thing happen on my Nexus 7, and I'm thinking it has something to do with having root. (Facebook messenger worked on my Nexus 7, but then stopped shortly after i got root)
Just to clarify, it says "Something went wrong" when i try to login.
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Click to collapse
Ahh, the bane of my existence.
I haven't been able to get Facebook messenger to work on my Nexus 4 at all, although it works on other phones. I was positive it was going to work on the Nexus 5 and was devastated to see I was getting the same error.
I've posted this issue before here but have not found a solution.
If you sideload version 1.8 that'll work, but yeah... I think we should pool some cash prize for someone to figure out what the issue is and how to fix it!
Damn!
Hopefully someone at Facebook gets a Nexus 5 then.
mversion said:
Ahh, the bane of my existence.
I haven't been able to get Facebook messenger to work on my Nexus 4 at all, although it works on other phones. I was positive it was going to work on the Nexus 5 and was devastated to see I was getting the same error.
I've posted this issue before here but have not found a solution.
If you sideload version 1.8 that'll work, but yeah... I think we should pool some cash prize for someone to figure out what the issue is and how to fix it!
Click to expand...
Click to collapse
Follow these steps -
Power off the device
Take the sim card out
Power on the device
Open FB messenger and try to login, everything should work fine now
Power off the device again
Put the sim back
Power on the device
This should make messenger working to some level, still not fully functional but you'll be able to send and receive messages now.
I know now you must be thinking what this app has to do with sim card. Nobody knows, Facebook is definitely doing something stupid here.
Hope it'll help.
Cheers!!
I've had no issues with facebook messenger on my nexus 5 rooted.
varundroid said:
Follow these steps -
Power off the device
Take the sim card out
Power on the device
Open FB messenger and try to login, everything should work fine now
Power off the device again
Put the sim back
Power on the device
This should make messenger working to some level, still not fully functional but you'll be able to send and receive messages now.
I know now you must be thinking what this app has to do with sim card. Nobody knows, Facebook is definitely doing something stupid here.
Hope it'll help.
Cheers!!
Click to expand...
Click to collapse
Yeap. I had already stumbled across the solution last month and had posted my findings here:
http://forum.xda-developers.com/showpost.php?p=47677463&postcount=14
So far it seems to be working as normal for me.
Okay, so I found something that seems to be working for me.
1. Go into airplane mode (don't take out the sim) and connect to a Wi-Fi network.
2. Log in as usual
3. When you get to your list of messages, you'll see an orange bar at the top of the screen that says something like "trying to connect"
4. Turn off airplane mode and the orange bar should turn green and say "connected". It should have full functionality now. EDIT: after the app is cleared from the phones RAM, the pull down to refresh doesn't work

Major problems with Google Play

Hey guys. So, I got my BPXL about a week ago, and I instantly loved it. The first thing I did was reinstall all apps from my previous phone. All 180 apps. No issues (except for the -504 problems). Two days ago, I was prompted by the Play Store about some updates. I told my phone to update all apps automatically, but there was a list of about ten items that needed to be updated. "okay, whatever." So I initiated the downloads. About two hours later, I realized that in the notification drawer, the download for the very first app in that list was appearing as paused. Return to the Google Play Store, see what's up, and the download bar is just running running running, but never actually showing any download progress. Paused them all, tried to run them one at a time, same problem. Tried to install a new app, same problem. Tried all of Google's troubleshooting steps, same problem. Here's where it gets real fun: Performed factory reset of phone, same problem. Acquired replacement phone from Amazon, SAME PROBLEM.
Apps can be downloaded and installed from the Amazon Appstore, but Amazon's app market couldn't hold a candle to the Google Play Store. I'm totally at the end of my rope. Google doesn't know what to do, Blu doesn't know what to do, and I have no idea what to do. I have no idea what is causing these issues. Anybody had anything similar happen and know what to do?
New here but I've had my Pure XL since December. I've been having the same issue for about a week or so. The only thing I've found that works is to cancel the updates, turn off Wi-Fi and start downloading them again. Of course that uses a lot of data, so it's not really an ideal solution..
and the download bar is just running running running said:
Dear friend i got the same problem. But i was very confused when I when to other WIFI location and suddenly the downloads start working....I change my originally router and seens to fix that..don't know why... but it never happen again...
Click to expand...
Click to collapse
I actually just got off the phone with Blu CS, and it seems that this issue is common enough that they're rushing out a patch to try and fix it. There's a lot of other broken stuff I hope they patch over too, but in the meantime, being able to download off of Google Play would be a big step forward.
So there it is. Anybody experiencing the issue, wait. That's what they told me, that's all we can do.
Received an OTA update today that appears to have resolved the play store issue.
Blu Pure XL pause download problem *Easy Bypass*
I recently bought a Blu Pure XL, shortly after I rooted it no problem, then I had the store error that everyone else is talking about and people say there was an update released to fix it. Unfortunately when I try to start the OTA says my system is damaged so I downloaded the app: DataEye to see what processes use the internet while downloading and long story short when the download says paused open Dataeye and Toggle data saving mode on then off! Fixes every download that pauses hope this helps!
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
emailtome said:
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
Click to expand...
Click to collapse
Here you go: http://www.mediafire.com/download/jw64ws9u8ttq8m7/update.zip
Happy Updating!
Can you tell me how to install this update ? I downloaded it, but didn't see any instructions on how to update it. Thanks.
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
ted073 said:
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
Click to expand...
Click to collapse
This step fixed the issue for me. Thanks!!
Download and install downloadprovider.apk and downloadproviderui.apk from the url above.

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