[Q] Facebook Messenger Not Working - Nexus 5 Q&A, Help & Troubleshooting

Has anyone else had problems with Facebook Messenger not letting you login?
I've had the exact same thing happen on my Nexus 7, and I'm thinking it has something to do with having root. (Facebook messenger worked on my Nexus 7, but then stopped shortly after i got root)
Just to clarify, it says "Something went wrong" when i try to login.

sromer said:
Has anyone else had problems with Facebook Messenger not letting you login?
I've had the exact same thing happen on my Nexus 7, and I'm thinking it has something to do with having root. (Facebook messenger worked on my Nexus 7, but then stopped shortly after i got root)
Just to clarify, it says "Something went wrong" when i try to login.
Click to expand...
Click to collapse
Ahh, the bane of my existence.
I haven't been able to get Facebook messenger to work on my Nexus 4 at all, although it works on other phones. I was positive it was going to work on the Nexus 5 and was devastated to see I was getting the same error.
I've posted this issue before here but have not found a solution.
If you sideload version 1.8 that'll work, but yeah... I think we should pool some cash prize for someone to figure out what the issue is and how to fix it!

Damn!
Hopefully someone at Facebook gets a Nexus 5 then.

mversion said:
Ahh, the bane of my existence.
I haven't been able to get Facebook messenger to work on my Nexus 4 at all, although it works on other phones. I was positive it was going to work on the Nexus 5 and was devastated to see I was getting the same error.
I've posted this issue before here but have not found a solution.
If you sideload version 1.8 that'll work, but yeah... I think we should pool some cash prize for someone to figure out what the issue is and how to fix it!
Click to expand...
Click to collapse
Follow these steps -
Power off the device
Take the sim card out
Power on the device
Open FB messenger and try to login, everything should work fine now
Power off the device again
Put the sim back
Power on the device
This should make messenger working to some level, still not fully functional but you'll be able to send and receive messages now.
I know now you must be thinking what this app has to do with sim card. Nobody knows, Facebook is definitely doing something stupid here.
Hope it'll help.
Cheers!!

I've had no issues with facebook messenger on my nexus 5 rooted.

varundroid said:
Follow these steps -
Power off the device
Take the sim card out
Power on the device
Open FB messenger and try to login, everything should work fine now
Power off the device again
Put the sim back
Power on the device
This should make messenger working to some level, still not fully functional but you'll be able to send and receive messages now.
I know now you must be thinking what this app has to do with sim card. Nobody knows, Facebook is definitely doing something stupid here.
Hope it'll help.
Cheers!!
Click to expand...
Click to collapse
Yeap. I had already stumbled across the solution last month and had posted my findings here:
http://forum.xda-developers.com/showpost.php?p=47677463&postcount=14
So far it seems to be working as normal for me.

Okay, so I found something that seems to be working for me.
1. Go into airplane mode (don't take out the sim) and connect to a Wi-Fi network.
2. Log in as usual
3. When you get to your list of messages, you'll see an orange bar at the top of the screen that says something like "trying to connect"
4. Turn off airplane mode and the orange bar should turn green and say "connected". It should have full functionality now. EDIT: after the app is cleared from the phones RAM, the pull down to refresh doesn't work

Related

Google Chrome to Phone "Unable to Connect"

Has anyone else been having problems with Google Chrome to Phone? Every time I try to set it up, it says "Unable to Connect". I guess it could just be my account...any help is greatly appreciated!
Me.too. on all roms
Crack powered G2X
Me Too! What up?
Sent from my LG-P999 using XDA App
Worked on my evo shift
Crack powered G2X
works great
works just fine on my G2X. I am rooted but am running stock rom. Chrome to phone works great
It seems that on 6/3, something happened to our google accounts the mess this up. If you have a second gmail account, try to add that and sync it with chrome to phone and it'll most likely work. Doesn't really help though.. I haven't found a solution for this yet. Looks bleak.
btw, not a g2x problem as I have an evo.
Mine is hit and miss about stuff making it to the phone, chrome will always say "Sent to phone" but sometimes it doesn't show up.
http://code.google.com/p/chrometophone/issues/detail?id=158
post 40 onwards.
borgsta said:
post 40 onwards.
Click to expand...
Click to collapse
Since this is the first Google result to pop up on a search for "chrome to phone unable to connect", might as well point out here that changing your Gmail account password seems to do the trick - at least it did for me.
Got the same issue with EB ICS BUild 1. But the other browser aren't working that great as well in regards to video. Choppy...
matrod said:
Since this is the first Google result to pop up on a search for "chrome to phone unable to connect", might as well point out here that changing your Gmail account password seems to do the trick - at least it did for me.
Click to expand...
Click to collapse
Worked for me too. Unfortunately it would be easier if Chrome to Phone gave you an option to do this from the device instead of having to change your password then reconnecting.
You can use Push2Droid for sending links from Chrome to Android devices.

[Q] Can't establish a reliable data connection to the server.

Not solved. Apparently I needed to use a VPN to connect my account though Talk. But now when my VPN isn't on nothing will sync and my gmail won't load. Until today I have never needed a VPN to log into my Google account. Something is obviously still wrong.
So I've flashed dozens of ROM's at this point and have never had this problem before. I have read all the threads and tried the following fixes ...
Pulled SIM and used WIFI
Factory reset
You Tube account ... This actually registers my Google info under accounts but won't sync at all. When I try to sync contacts or anything I get a red exclamation point and nothing happens.
Flashed other ROM's and different gapps.
Tried logging in though other gapps such as Talk and Gmail. Again YouTube will show up on my account tab as synced. It's green and looks synced but if I try to manually sync it the red error shows up again and nothing has actually been synced.
There must be a reason for this yes?
I should also mention that I'm in Shanghai. However I have never had a problem before. What gives? Why now? Could it really be that the server is down and I should just try again tomorrow?
Any advice would be greatly appreciated. Thanks in advance.
Yeah... i've been having a similar problem in xiamen for about 3 days... china unicom?
Oh? And also never had this happen before? Happened after you flashed a new ROM?
I'm with CMCC.
What makes me think something is rotten is Chinatown is the fact that if I do use my VPN everything is OK. I'm hoping this isn't the case.
I'm searching for some old TB files I can toss on my phone to try and restore it to an earlier date. If that doesn't work maybe a super crusty old ROM will work. I really am out of ideas at this point.
I wonder if getting rid of root and going stock would fix anything?
Error Message
I have also same problem for past 3 days on China Mobile in Shanghai. I belive it should be something to do with the carrier or Network accessibility to Google products... I am on Galaxy S2.
Today I checked on couple of my friends with Nexus and Galaxy S1 and confirmed that they also face same problem...
Currently the only Google app that's working is Google Translate ... The rest however won't work without my VPN on.
So it looks like this is both CMCC and Unicom so far. I don't even know if there is anything else.
The funny thing is Google + has been working on my phone from launch with no problems. Not anymore though.
Anyway there are so many places selling Android devices in China I could only imagine that this is temporary.
I wonder if there is any way to edit some of the carrier info to make things work?
Apparently there is something going on, it looks like.
It looks like it's happened before, and after about 3-4 days it sets itself aright...
Anyone figure out a workaround? I was using a pretty good VPN, but the android version only has pptp and therefore barely works here. I can't get any programs, email, or anything on my phone after a factory reset... this makes me sad.
*had some links posted but I guess I need to post a few more times before it lets me*
Anyone figure out any updates or fixes for this yet?
It's been like that for several days now...I'm with CMCC. After sometimes it'll be okay as usual....black "magic" I would call it.
VPN is a no no for me, used to work fine till they block it. I'm using SSH Tunnel now...no problem in general except from time to time (once in a very blue moon like now) when "they" cast their "magic"
Without tunneling. market couldn't get through these days.
How annoying. I even tried taking out my SIM card, and doing a hard reset, and then trying to download my software from my WIFI, but it's not a DDWRT router so I can't access the VPN.
Is there software that can turn an OpenVPN connected computer into a Wifi router? If I logged into my computer which is on a VPN, maybe I could at least re-download all my apps from the market......
*sigh* or wait heh
I got the same problem like last 5 days ...i m in China too ..with china unicom ...i tried everything possible like factory reset, uninsalling and installing gapps, install stock image , cache cleaning ....BUT ...CAN'T LOGIC GOOGLE ....
at last i used VPN on my phone ..and its sync and connect in a second ...problem gone...Happy to have my fully functional phone back
MAGIC Happened again
Just trying to log into the market .. yes now we can access the market and other google products..

Can't Answer or Make Calls

So far, I can't seem to find anyone else having this exact issue. Starting yesterday, I was not able to answer or make a phone call. The dropdown "incoming call" notification came, but I couldn't tap answer or reject. The button would light up like it was registering my touch, but nothing would happen. I went to my contacts to return the call and nothing happened when I tapped call. I tried manually dialing the number, same thing. I tried other contacts, all the same thing. I restarted the phone and the problem went away, for a little while, then came back ( should note that if I am in my car and on bluetooth, I can answer a call using the car's answer function, but I can't make calls). A few times, the phone would make the call, but maybe a minute to two minutes later, like the Android phone app was moving in super slow motion. Things I have tried: clearing cache/data from phone app, uninstalling all updates from phone app. Nothing seemed to help other than rebooting, but that only works for a little while. I have not yet done a factory reset.
I am on Android 8.1 on T-Mobile.
I run a business and can't be without my phone! This is very frustrating. Google support wasn't much help.
Thanks!
Lou
It's a defective phone by manufacture, it's a crack in the audio codec on the motherboard. Contact Google or the retailer you bought your phone from if you are still under warranty or even if it's finished you should get a replacement from Google anyway.
Thank you. The Google support person I spoke with yesterday didn't mention anything about this. I'll have to reach out to them to see if they will issue a replacement as it's out of warranty. Is this the same issue that the class action suit is about?
louballs said:
Thank you. The Google support person I spoke with yesterday didn't mention anything about this. I'll have to reach out to them to see if they will issue a replacement as it's out of warranty. Is this the same issue that the class action suit is about?
Click to expand...
Click to collapse
Exactly that is the same issue, mine was under warranty but as I am out of Canada, they told me they will replace it only if I bring it back to Canada, unfortunately I am still outside and the warranty finished, I tried to fix the phone at a local shop and they damaged the phone totally trying to fix it, I just bought another one after, but this time I made sure the device was manufactured after 2016, mine is March 2017 and it doesn't have the mic issue.
Alaadragonfire said:
Exactly that is the same issue, mine was under warranty but as I am out of Canada, they told me they will replace it only if I bring it back to Canada, unfortunately I am still outside and the warranty finished, I tried to fix the phone at a local shop and they damaged the phone totally trying to fix it, I just bought another one after, but this time I made sure the device was manufactured after 2016, mine is March 2017 and it doesn't have the mic issue.
Click to expand...
Click to collapse
Looking at the online info for the cracked audio are you sure it's the same issue I'm experiencing. It's not that I can't hear anyone or people can't hear me it's that my phone will not even attempt to make a call or answer a call. It just won't respond to me pushing the "answer" or "dial" button. Also, I haven't been able to replicate this issue in safe mode. Maybe something else at work??
louballs said:
Looking at the online info for the cracked audio are you sure it's the same issue I'm experiencing. It's not that I can't hear anyone or people can't hear me it's that my phone will not even attempt to make a call or answer a call. It just won't respond to me pushing the "answer" or "dial" button. Also, I haven't been able to replicate this issue in safe mode. Maybe something else at work??
Click to expand...
Click to collapse
It's the same thing my phone used to do, I even reinstalled the factory image and setup a new phone and still acted the same.. I hope yours is not but unfortunately if you had the same experience in safe mode then it is what it is my friend
Alaadragonfire said:
It's the same thing my phone used to do, I even reinstalled the factory image and setup a new phone and still acted the same.. I hope yours is not but unfortunately if you had the same experience in safe mode then it is what it is my friend
Click to expand...
Click to collapse
Ok, though I have NOT been able to replicate it in safe mode, so that's why I was wondering if maybe something else. I'll try to get them to replace my phone and hopefully that fixes it.
louballs said:
Ok, though I have NOT been able to replicate it in safe mode, so that's why I was wondering if maybe something else. I'll try to get them to replace my phone and hopefully that fixes it.
Click to expand...
Click to collapse
Try to factory reset it from the settings, maybe it will work and it turns out to be some issue/app that is making your phone to act like that, just back up everything on your phone as the factory reset deletes everything on the phone. If it didn't work out then you should replace your phone.
Alaadragonfire said:
Try to factory reset it from the settings, maybe it will work and it turns out to be some issue/app that is making your phone to act like that, just back up everything on your phone as the factory reset deletes everything on the phone. If it didn't work out then you should replace your phone.
Click to expand...
Click to collapse
Thanks! I was hoping to avoid as it's super annoying, but that's my last option.
I'm glad I've found this thread - I have the exact same issue. Tmobile and a pixel (1) that this just started happening with.
If i reboot the phone I can dial out, but after that it won't dial anymore. If I do attempt to dial, it seems to dial like the OP says, a few minutes later.
I'm able to answer the phone from the lock screen (by swiping up) but the drop down with answer and decline don't work when the screen is unlocked.
I've tried removing updates, clearing cache and defaults on the phone app, no luck. A reboot is the only fix, but it seems to last only for 1 call.
I havent dropped the phone or anything. @louballs, please report your findings after a reset, I'll keep playing with my phone too, maybe we can figure this out.
Alaadragonfire said:
Try to factory reset it from the settings, maybe it will work and it turns out to be some issue/app that is making your phone to act like that, just back up everything on your phone as the factory reset deletes everything on the phone. If it didn't work out then you should replace your phone.
Click to expand...
Click to collapse
nichos said:
I'm glad I've found this thread - I have the exact same issue. Tmobile and a pixel (1) that this just started happening with.
If i reboot the phone I can dial out, but after that it won't dial anymore. If I do attempt to dial, it seems to dial like the OP says, a few minutes later.
I'm able to answer the phone from the lock screen (by swiping up) but the drop down with answer and decline don't work when the screen is unlocked.
I've tried removing updates, clearing cache and defaults on the phone app, no luck. A reboot is the only fix, but it seems to last only for 1 call.
I havent dropped the phone or anything. @louballs, please report your findings after a reset, I'll keep playing with my phone too, maybe we can figure this out.
Click to expand...
Click to collapse
Well, I'm glad I'm not alone. Is it possible it's a network thing with Tmobile? I'm not saavy enough to say it's possible or not, but maybe the other members can tell or help troubleshoot. It can't be coincidence we both have the exact same problem.
Same problem with a Pixel 1 and Verizon
Having the same problem. When I get a call I get a drop down with the caller and answer or decline button. Neither one works and I have to just let it ring out. I get a missed call notification but no voicemail notification. I have deleted truecaller app and rebooted but no change.
Switchkey said:
Having the same problem. When I get a call I get a drop down with the caller and answer or decline button. Neither one works and I have to just let it ring out. I get a missed call notification but no voicemail notification. I have deleted truecaller app and rebooted but no change.
Click to expand...
Click to collapse
I've found that if it's ringing, you can press the power button and it will take you to the "swipe up to answer" blue screen. That works for me.
Doesn't solve the problem any of us are having, but at least you can answer calls when they come in.
@Switchkey are you on Tmobile too?
nichos said:
I've found that if it's ringing, you can press the power button and it will take you to the "swipe up to answer" blue screen. That works for me.
Doesn't solve the problem any of us are having, but at least you can answer calls when they come in.
@Switchkey are you on Tmobile too?
Click to expand...
Click to collapse
Verizon
I have a Pixel XL 1st edition and I just started having this problem yesterday. The drop down menu won't work to answer calls and if I try to call back it won't go through until a minute after I try to connect the call. I'm on the Verizon network so I doubt it is a carrier issue. My best guess is that it has something to do with the most recent update. I really hope this gets resolved. It's the first real issue I've had with this phone.
The latest trick
Tried calling my wife from the car while driving using Google Assistant. Three times it said it understood I wanted to call my wife's mobile but it did nothing. 20 minutes later while I am driving I hear "Hello?" 20 minute delay on voice dialing a number. Luckily she said hello. If it had been someone else they might have just listened to me go about my day. This all started in the last few days. Prior to that the Pixel 1 phone has been great.
Same problem here. TMobile pixel 1. A reboot fixes temporarily. Started in the past week.
Update:
So from the beginning, I have NOT been able to replicate this problem in safe mode. I can make/answer calls with no issues whatsoever. So on Sunday night I spent some time uninstalling almost all of my apps and the issue seemed to go away. I went back in and reinstalled them and my phone was fine up until this morning. So because it was working for a couple days and works in safe mode. Is it possible that it is some sort of app conflict? I don't want to spend countless hours on this, but I really don't want to buy a new phone. Google will NOT exchange for me and I still owe $200 for this damn phone as I did the installment plan! This is very frustrating. Can anyone having this issue consistently try it in safe mode and report back to see if they can replicate it? In the mean time, I'm just going to run my phone in safe mode so I can answer calls at work.
Hey guys, my dad has been having the same issue on his Pixel. I quickly scrolled through the most recent posts on /r/GooglePixel and found this post. The comment mentioning disabling the phone permission for all other apps other than your default phone app seems to be working for my dad. So, I guess that's a workaround until Google fixes it (better than staying in Safe Mode, at least).
ApertureAndroid said:
Hey guys, my dad has been having the same issue on his Pixel. I quickly scrolled through the most recent posts on /r/GooglePixel and found this post. The comment mentioning disabling the phone permission for all other apps other than your default phone app seems to be working for my dad. So, I guess that's a workaround until Google fixes it (better than staying in Safe Mode, at least).
Click to expand...
Click to collapse
Interesting find! That might explain why after uninstalling a bunch of apps it started working again, for a while. Perhaps one of the apps is causing some conflict? I've just done a clean install again after uninstalling a bunch of apps I don't use anymore. If it comes back, I'll check the permissions and report back!

MMS and Notification issues on Note 10+

Hello, I've had the unlocked Note 10+ for a few weeks and have had chronic issues since day one and not really sure what to do about it. A lot of the issues seem to get worse over time. Not sure if the problems are related, but it feels like it.
First, I have MMS issues mostly with any other app but the built in messaging app and even that one isn't perfect. Using Textra for instance will get me MMS timeouts sending and receiving and sometimes messages don't send or come in. This seems to happen with or without wifi enabled.
Next, I'm getting delayed notifications on many if not all apps. Notifications will some in here or there, then all of a sudden I'll get all the notifications for the day all at once. So suddenly my phone is going crazy receiving 50 notifications from different apps all at once. Related to that, if I get a notification and click on it to open the related app, often nothing happens. Then like an hour or more later the app I clicked on for the notification will pop open in the middle of doing something else. It will also get hung up installing or updating apps. A reboot will usually clear this but at some point it get's stuck again and will take hours to install an app if it does at all.
I've done all the usual things like disabling battery optimization for the apps in question, set the phone to high performance mode. Uninstalled and reinstalled things, cleared the cache partition, reset network settings, checked APN settings, even now have factory reset the phone, twice, got a new SIM card. Talked to Samsung and they tell me I need to mail it to their repair depot in Texas if I think it's hardware.
So no idea where to go with this. Seems hard to believe it's a hardware problem and sending the phone away for a week or more doesn't seem like a great option, especially when they might just send it back as it works OK for awhile after a reboot.
Any ideas would be appreciated. Thanks
After you reset the phone, did you install apps manually from store or let it go off a backup?
Also, just an idea but maybe the tower servicing you is acting up.. Unless it's been happening in multiple areas.
Sent from my SM-N950U using Tapatalk
That is a good point, I did let it install automatically from the Google backup. It wasn't a true restore the way I would generally think of it as everything was installed from scratch, but maybe some settings are getting put back that are messed up. It happens out of the are as well, but I did talk to my carrier and they claimed the did some stuff at the tower that might help. I usually think that means they go get coffee then tell me to reboot the phone. Maybe this evening I'll try a fresh install with no restore. Sort of sucks of course as that's a lot more work to get going, but what the hell at this point. Thanks.
willp2 said:
That is a good point, I did let it install automatically from the Google backup. It wasn't a true restore the way I would generally think of it as everything was installed from scratch, but maybe some settings are getting put back that are messed up. It happens out of the are as well, but I did talk to my carrier and they claimed the did some stuff at the tower that might help. I usually think that means they go get coffee then tell me to reboot the phone. Maybe this evening I'll try a fresh install with no restore. Sort of sucks of course as that's a lot more work to get going, but what the hell at this point. Thanks.
Click to expand...
Click to collapse
Sorry for the late reply. I have a note 10+ myself now unlocked and seeing some texting issues where I don't receive text or mms from Apple phones. Hasn't happened with Android to Android though.
Sent from my SM-N975U1 using Tapatalk
So none of that reinstall stuff helped me. On texting I finally tried the Google Messages app with chat features enabled when it was leaked. Messages alone didn't work, but enabling RCS did and now it actually works better than ever. I hate giving up on textra, but I like the sheer speed of sending giant MMS messages now.
On the notifications thing, the thing that finally got that working right was disabling the Google app. As soon as I did that, all is working as expected. Of course that breaks some Google stuff, but at the moment that's what I have to do to make this work. Even upgrading to Android 10 betas didn't allow me to turn that back on.

Is anyone NOT getting text messages?

I'm on OB4. It has been this way since 3, and yes I've tried a factory reset.
Seems like people who send me texts never get their messages through.
I've tried just shy of everything. Anyone have any ideas?
I'm using Textra Pro btw
Yes it is happening to me too.. Many a times i wont get the otp. I thought it was carrier issue.
makes me feel a little bit better. i was beginning to think all my friends started hating me
aNGERY said:
I'm on OB4. It has been this way since 3, and yes I've tried a factory reset.
Seems like people who send me texts never get their messages through.
I've tried just shy of everything. Anyone have any ideas?
I'm using Textra Pro btw
Click to expand...
Click to collapse
Same here. I was on the Official and had to go back to Android 9. Really sucks because I really liked 10
I installed carrier services from the play store, and it seems to be making it better
I wasn't getting them in the google messenger app and couldnt' download attachments (oneplus messenger or whatever it's called is disabled). I just installed this, looking forward to my next mms.
aNGERY said:
I installed carrier services from the play store, and it seems to be making it better
Click to expand...
Click to collapse
did it fix it?
I have had this issue on Android 10 only.
I've pinpointed it to when the phone is inactive for I don't know how long.. I work third shift, so sleep in the am woke up everyday for 2 weeks to texts **** down calling worked..
Only fix is reboot.
Temp fix is a scheduled shutdown and start up while I sleep and phone charges. Haven't had issues in a week now. I'm running atnt and Verizon side by side
aNGERY said:
I'm on OB4. It has been this way since 3, and yes I've tried a factory reset.
Seems like people who send me texts never get their messages through.
I've tried just shy of everything. Anyone have any ideas?
I'm using Textra Pro btw
Click to expand...
Click to collapse
Did you find a fix for this?
I was having issues with the stock messaging app, did not get a lot of text, or have them send either. It did not matter what network the recipient/sender was on. I switched to google messages and have not had the issue repeat itself. I am on tmo, and this happened to me months back.

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