Missing notifications? - Samsung Galaxy S7 Questions and Answers

Hello everyone! I recently bought a Galaxy S7 and while i have to admit is working flawlessly, i have a few things that are bugging me off.
First of all, i completely get no notices from some applications, such as Steam Guard or Messenger (the facebook message app). For those of you that are unaware of this app, Steam Guard is supposed to notify me with a code when i try to log into my steam account. While that happened on my nexus 5 (i would always get the icon in the upper left corner), this never happens on S7. I also tried to check on the settings, and notifications from that app are activated. This is something that is bugging me off, but it's a minor issue.
Another question would be... Has anyone of you a "Galaxy care" app preinstalled? I saw a few videos that mentioned having it, but i can't seem to find it anywhere.
I mostly ask this because when i first set my new s7 up, it asked to bring the settings from the old phone. I setup my old phone back to back with my new one, and while it found the settings, it would give me an error, not saying which one though. I tried it a couple of times, but i always end up with an error. I figured that i had to manually set the phone up, and that was it. Now, i'm starting to wonder if the setting port error somehow screw up my S7 internal settings, because while it gave me an error, the only thing i can see it ported from my old nexus 5 is the wallpaper i had. Nothing else.
Hope i explained myself, thanks for whoever will read this and decide to help!

Related

[Q] Hangouts doesn't notify me unless I exit a thread

/I've never had this problem with Hangouts before, but now if I am SMSing a person, and I put my phone down, I won't get any notification of their next texts, even if my screen goes to sleep. I keep missing messages because of this and it just started happening recently, since I got my new Note Edge. (Though, I also updated all my apps with the new phone, so it could be an app update and not something in particular with the phone. ) My GF says she is having a similar problem actually. Any settings I'm missing or fixes I need to look into? Also, is there a way to get persistent notifications back?
I've noticed this as well. Annoying

Talkback notification won't go away

For some reason, the talkback service has decided to tell me it is activated even though it is not. I have a persistent notification that won't go away. Since it's a system service, there is no way to just hide the notification. Any ideas?
Clearing the cache and rebooting didn't help either.
Did you ever figure this out I have the same problem on sprint. You can't even disable the Talkback app.
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
natefish said:
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
Click to expand...
Click to collapse
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
MrKhozam said:
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
Click to expand...
Click to collapse
Thank you, but it is the system app doing it. I'm just going to swap for a different S6 at the store tomorrow. Got my app data backed up to the cloud thanks to Helium.
The messed up part is it literally happened right when I got my phone. I'm gonna try a factory reset then if not try to get it swapped out
@dizzymatt Still have it? It mysteriously disappeared for me today. I was literally going to go to the store this afternoon to exchange this thing. Maybe I got lucky or sensed I was coming!
Afterward, though, the oddest thing happened. I was looking through the store for a different Google product and came across this one called Google talkback. I thought that was very weird to find right after I had had this issue. When I clicked on it, it allowed me to uninstall it. Never saw it in my apps list or the application manager, but there it was. Again, this is after the notification went away from me so I have no idea if this is related.
Here is the link. Maybe uninstalling it will help you.
https://play.google.com/store/apps/details?id=com.google.android.marvin.talkback
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Diizzymatt said:
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Click to expand...
Click to collapse
Now I'm wondering if it was related to Google Now since the notification and the ability to say "Ok, Google from any screen went away about the same time.
Disabling Talk back
I got stuck on a 15 minute hell ride when I accidentally turned on my Talkback feature on my new S6. I couldn't turn it off even after toggling the stupid settings. I finally was able to turn it off by tapping the home screen button three times.. apparently that is the On/Off switch for the accessibility features. After it finally stopped talking back to me I went in to manually toggle the off button on that ridiculous feature.
Same problem / solved ?
I had same problem with notification
Decided I would try enable, so that I could then disable
Seems to have done the job

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Please Help Me Find And Remove This.

About 6 months ago I found Spynote &a RAT on my device after a couple of years of people saying I was crazy because I knew someone was in my device. I got a new phone a week ago from a guy that owned me money and asked if he coulld give me his ex's phone that is basically brand new TCLT768W. I did a manual and regular factory reset before putting my accounts on the device but I started noticing strange behavior a few days after putting my account on it. So I put antivirus and a privacy detector that notifies me if my camera or microphone is accessed by a 3rd party. I've been noticing the same things that made me know Last time that my device was corrupted so I decided to put a firewall up and go through my Apps and found a no name Android App that had Hyperloop in the link attached to it and an app called RatSwitch that I cant find anything about but Androrat is the entire first page of Google search when I tried. So I checked my anti virus ran another scan, nothing. But I went into the privacy detector and it was shut off and I am certain I had it on so I clicked it on and when I did I accidentally shut my screen off and when I turned it back on I saw what the video shows. Every time the screen comes on the camera is accessed by a 3rd party. Notice how I'm holding it at an angel. That's what is the craziest. I tried recording the screen and when I did it doesn't do it. So I got my other phone and I couldn't believe my eyes, if my camera was pointing directly at the phone in question it still didn't do it. So I tilted it and sure enough, it did it again. The notification that pops up every time I turn on the screen says Camera access by 3rd party and stays on about 5-10 second. If I don't go into privacy detector every, 15-30 minutes it's shut off. So, Here we go again. My temp solution is to deactivate my camera and restrict it from access internet but how can I get this off. Totalvirus, metadefender, my antivirus all day I'm clear but I say phone's don't do this dmic they are clean. I know hoverwatch, the spy app, takes picture of person who u unlock screen just like this every time it's unlocked but nobody has had access to put anything in my phone and after reading about my situation I'm convinced it's attached to my browser or account. Problem is everything, my kid's pictures of they're entire lives, 400+ passwords and basically my entire adult life of memories are on this account and deleting it not an option. An I just screwed or do I have another option for removing this and whatever else is with it. I thought I got everything when got rid of spynote and the dropper I found with it 8 month ago. I. One more thing, how can I trace who put it here. I'm convinced it's someone I know and I'd pay a month salary to find out who. Not really but you get the idea. Any help appreciated. Thank you.
Have you been to their website? The FBI deleted it.
I saw some virus that I found in my log files while I was developing. It was saying swipe up swipe down click. It turns out that it can persist in a factory reset. I forget the name of it. I got it late one night grabbing for a flashlight app as fast as possible during the pre sytems flashlight. It was doing like...Survey or somethings.
So I've seen something capable of this. They say you have to sell your phone.
Did you ever install RatSwitch? I'm interested in that app.
Wait a minute. What version of Android are you running? Something isn't right.
If you're cool with Venmo or Cashapp then I can download Spynote and look at it for you.
Hmm. That' funny. Spynote.us is back up. I'm sure that I forgot to use TOR before I went there. I'm sure that I got directly hacked over tcpip
I probably did. That's probably exactly whaet happened.
Temporarily the Fbi had a notice up letting everyone know they took them down. The new website is even more deceiving.

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