Hello,
my headphone jack has recently started to work incorrectly a bit. Sometimes, it detects headphones being jacked in although there are none and thus I cannot talk via the phone (speaker is not working as the phone thinks that headphones are put in). What's more, one of the headphones hardly receives any signal from the jack and just does not play anything, although the headphones are completely okay.
Has anyone of you any experience with replacing the jack? Should I get the phone to some service and let them do the thing or is it doable easily at home? The jack itself is pretty cheap, yet I do do not have the proper screwdrivers or too much experience with so delicate electronics. Screwdrivers are not a problem, yet if it's a rather difficult and risky thing to do, then I'd prefer to give the phone to people who do know what they are doing : )
Also, if anyone has some service manual wherer such replecement is described, I'd appreciate if they shared!
Thanks,
Greg
Gregoric said:
Hello,
my headphone jack has recently started to work incorrectly a bit. Sometimes, it detects headphones being jacked in although there are none and thus I cannot talk via the phone (speaker is not working as the phone thinks that headphones are put in). What's more, one of the headphones hardly receives any signal from the jack and just does not play anything, although the headphones are completely okay.
Has anyone of you any experience with replacing the jack? Should I get the phone to some service and let them do the thing or is it doable easily at home? The jack itself is pretty cheap, yet I do do not have the proper screwdrivers or too much experience with so delicate electronics. Screwdrivers are not a problem, yet if it's a rather difficult and risky thing to do, then I'd prefer to give the phone to people who do know what they are doing : )
Also, if anyone has some service manual wherer such replecement is described, I'd appreciate if they shared!
Thanks,
Greg
Click to expand...
Click to collapse
I just looked up "Xperia L disassembly" on YouTube and found this: https://youtu.be/Ig2ICoM0O4Y
It doesn't look very hard to do, and if something should go wrong you can still go to a repair shop afterwards...
Sent from my taoshan using XDA Labs
Aenadon said:
I just looked up "Xperia L disassembly" on YouTube and found this: https://youtu.be/Ig2ICoM0O4Y
It doesn't look very hard to do, and if something should go wrong you can still go to a repair shop afterwards...
Sent from my taoshan using XDA Labs
Click to expand...
Click to collapse
I did find several such videos, but none seems to regard deatching the headphone jack. That's why I was worried if there will be need for some soldering or dealing with very small, delicate elements and I wrote here, as I hoped to hear from some of you, who had already done it.
Should there be no answer, I will try to fix it on my own and post some photos ; )
Related
hey guys,
here is the short story of whats up. I broke off the tip of a headphone adapter in my wizard. basically the smallest piece of metal is stuck in the headphone jack and refuses to come out.
First, any ideas on how to get it out, I tried toothpick/paper clip with super glue not too much luck. If its easy to take apart say so and I'll try that.
The other part is that my phone makes no noise and I can't talk into the mic on it cause the phone thinks there is constantly a headset attached. Anyone know a workaround on getting the jack disabled or a workaround like that?
Thanks in advance
Manual Labor
nixxo987 said:
hey guys,
here is the short story of whats up. I broke off the tip of a headphone adapter in my wizard. basically the smallest piece of metal is stuck in the headphone jack and refuses to come out.
First, any ideas on how to get it out, I tried toothpick/paper clip with super glue not too much luck. If its easy to take apart say so and I'll try that.
The other part is that my phone makes no noise and I can't talk into the mic on it cause the phone thinks there is constantly a headset attached. Anyone know a workaround on getting the jack disabled or a workaround like that?
Thanks in advance
Click to expand...
Click to collapse
Honestly, your best bet is to get the phone open (if you care to try) and manually remove the headphone jack, clean it if possible, and try to reinstall. Either that or see if you can't get a new phone under warranty.
I had a similar thing happen to me on my iphone (yes, I used to use one... no I'm not happy with my past choices) and I ended up opening up my phone and replacing the piece. Assuming most headphone jacks are similar - getting out is next to impossible.
It has a small dent on the top right hand corner along the metal. I'm thinking of trying to exchange it by saying the phone freezes a lot and reboots, you think it would work? I never drop my phones so I feel dumb for dropping such a high powered beast.
you can just say gps isn't working or it freezes a lot
Sent from my LG-P999 using XDA App
I'm thinking about doing that, does T-Mobile have any rules against damages though?
Arcadia310 said:
I'm thinking about doing that, does T-Mobile have any rules against damages though?
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Click to collapse
If you have insurance then you can exchange it as long as it's not lost or stolen. For minor damages, I guess it really depends on the store manager.
Arcadia310 said:
I'm thinking about doing that, does T-Mobile have any rules against damages though?
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Click to collapse
If it's a little dent I dont think they will say anything. If the screen was cracked or if it was cracked anywhere then they might say something
I always use this and it gets me a replacement everytime without having to painfully sit through their troubleshooting guides: "When I plug headphones into the headphone jack the sound is all staticy and has really bad interference. It sounds like a bad connection between the headphone jack to the board. I tried the same headphones in another phone/mp3 player and they were fine, I tried different headphones in the phone and got the same results..tried those headphones in a different player and they were fine. The speaker sound is fine and quality is good, it's only when headphones are plugged in. I realy think the port isnt connecting to the circiut board right. "
they put you on hold while they research it and find out there is no troublshooting and it's not software related and everything points to it being hardware.. bam replacement processed and dont have to sit there while they read off all the troubleshooting tips for you to do before they process the replacement
graffixnyc said:
If it's a little dent I dont think they will say anything. If the screen was cracked or if it was cracked anywhere then they might say something
I always use this and it gets me a replacement everytime without having to painfully sit through their troubleshooting guides: "When I plug headphones into the headphone jack the sound is all staticy and has really bad interference. It sounds like a bad connection between the headphone jack to the board. I tried the same headphones in another phone/mp3 player and they were fine, I tried different headphones in the phone and got the same results..tried those headphones in a different player and they were fine. The speaker sound is fine and quality is good, it's only when headphones are plugged in. I realy think the port isnt connecting to the circiut board right. "
they put you on hold while they research it and find out there is no troublshooting and it's not software related and everything points to it being hardware.. bam replacement processed and dont have to sit there while they read off all the troubleshooting tips for you to do before they process the replacement
Click to expand...
Click to collapse
Good idea. I have my own tall tales but I like this one.
Did you buy it online or at a store? As long as the screen isn't broken you should be fine to return it.
I work at a retail store and we will exchange anything that doesn't have a cracked screen or water damage. Just don't make it sound obvious you want to swap it out because you dropped it.
i found similar threads and posts but none with this specific problem. i have a b90 from bb, 12/11/11. yesterday out of no where, i lost sound. long story short after reboots and wipes, realized when i rotate or ecspecially shake my tf101, my speaker cut on, then off. when i press hard on the bezel in the middle, they come on briefly. sometimes they stay on.
any insight or answers to solve this so i dont have to do the rma process would be greatly appreciated. after purchase from bb for 299 ( cheaper build to reduce price maybe) i became an asus fan. now, i am really dissapointed in quality since other then this, my tablet is physically flawless and hasnt been dropped or damaged.
edit: both speakers do work when they decide to come on, and heaphones work. thnx in advance
I have cut out and removed my right speaker because it was dead, waiting on an order from asusparts.eu for a replacement speaker
It wasn't a loose wire, it was the connection to the actual cone that was bad, pressing in the middle of the speaker brought it to life for the first time since I bought it, but nothing I could do to fix it, they are more or less sealed and too tiny to fix
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
Why not just rma it?
dangambino said:
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
Click to expand...
Click to collapse
Couldn't say for sure, but it sounds like something you could fix yourself if shaking it brings it back on, if you don't mind losing warrantly opening it, but bear in mind, my speaker replacement has already taken 2 weeks and they are not expecting parts until the end of february, so RMA might be quicker, depends if you can put up being without it for a while
honestly i dont want to be without my tf. silly huh. its weird though i just discovered that like i mentioned, headphones work fine, however after i unplug the headphones the speakers immedfiately output sound and continue to do so until i change to another app. e.g.- while watching netflix, then back out and open a game with sound, it doesnt output untilni plug and unplug headphones. this seems to be the best way to get speakers to play.
they donteven seem to cut out with movement afterbthe headphones are unplugged. only when exiting out of current app, then attemptingbtonopen a new one. what is the issuer here?
im lost ast this point. rma aside, this has me curious now
id probally be willing to do it myself, if i knew exactly what i was replacing or repairing or rigging. i purchased a kit with the neccesary t5 torx, and phillips to remove bezel.
how tight should the screws be on the bottom of the tf. i dont want to overtighten. got some petty hope that tightening the screws will help. more sillyness im sure.....
this stinks though cvuz this just happened. you know? thnx in advance.
also lookimg at bluetooth speaker as an alternative
Speakers working after you remove the headphones but stopping again once you launch another app ?
You tried a factory reset in-case its a software / firmware bug ?
Screws just need nipping up, not tightened too much or you`ll either thread the holes or snap the head of the screw
Just RMA it, man.
Hi Guys,
I am getting really annoyed with this problem because I have to use an alternate software, soundabout, just to get sound routed to the headphone/audio jack.
I am on the hunt for a resolution because.. well i dont need a reason! it should work!
I know it is a software related problem because an application can correct the sound.
help is much appreciated.. I am on the latest stock software
All I can think of is a fresh install. That really is a strange issue. Does that app recognize it when you pull out your headphone jack?
i do everything manually so I use the app to either route the sound to the jack or the speakers.. its really frustrating and has been a long standing issue from what I am researching but yet sony dont find it a common or important enough issue to fix -_-
Im doing a fresh OS repair
aadil7 said:
i do everything manually so I use the app to either route the sound to the jack or the speakers.. its really frustrating and has been a long standing issue from what I am researching but yet sony dont find it a common or important enough issue to fix -_-
Im doing a fresh OS repair
Click to expand...
Click to collapse
Please post an update if the software repair fixes this issue. My old Xperia P has this problem, i think one of the pins are broken so it does not recognize the headphone.
cizkek_ said:
Please post an update if the software repair fixes this issue. My old Xperia P has this problem, i think one of the pins are broken so it does not recognize the headphone.
Click to expand...
Click to collapse
Why dont you try soundabout app.. it may help you understand if it is a software bug or hardware issue
aadil7 said:
Why dont you try soundabout app.. it may help you understand if it is a software bug or hardware issue
Click to expand...
Click to collapse
I'm pretty sure that it's a hardware issue since inserting it in a certain way makes it work Thanks for the tip though, I didn't know such an app existed.
cizkek_ said:
I'm pretty sure that it's a hardware issue since inserting it in a certain way makes it work Thanks for the tip though, I didn't know such an app existed.
Click to expand...
Click to collapse
So you know the software repair did not work.. I am over Sony phones.. thought ide try them because theyre known for build quality but the camera performance and with little niggles coming about you end up appreciating the product samsung puts out even though they heat up considerably.
This happened on my Xperia Z5 Premium as well. There is no excuse from Sony. Previous devices have had this issue, they should learn from this and get it fixed.
I am moving to google pixel sony needs to get their act together ive spent 2-3 months with this phone and after initial hope that the update would make everything amazing.. it kind of did but the other problems and lack of a consistent camera is just not satisfactory.. I am sorry sony there is no excuse! you develop the sensors for most of the phones and you develop hardware in general.. great software compliments great hardware! headphone jack problem killed it for me
aadil7 said:
I am moving to google pixel sony needs to get their act together ive spent 2-3 months with this phone and after initial hope that the update would make everything amazing.. it kind of did but the other problems and lack of a consistent camera is just not satisfactory.. I am sorry sony there is no excuse! you develop the sensors for most of the phones and you develop hardware in general.. great software compliments great hardware! headphone jack problem killed it for me
Click to expand...
Click to collapse
It might just be a faulty device, why don't you consider getting it replaced at an authorized Sony Service Center.
Can you elaborate on the headphone jack issue?
I have been anxious to make the jump to the xz because my z3's headphone already needed repairing three times. The headphone jack is loose in the frame. First sounds starts to crackle and later on fails completely. Mic remote has issues too.
Sent from my D5803 using Tapatalk
Guids said:
Can you elaborate on the headphone jack issue?
I have been anxious to make the jump to the xz because my z3's headphone already needed repairing three times. The headphone jack is loose in the frame. First sounds starts to crackle and later on fails completely. Mic remote has issues too.
Sent from my D5803 using Tapatalk
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Click to collapse
the build is great it just stopped working.. i feel it is a software thing but unsure because after reflashing the os it still did not work. using the software tweak though it worked so its just strange
aadil7 said:
the build is great it just stopped working.. i feel it is a software thing but unsure because after reflashing the os it still did not work. using the software tweak though it worked so its just strange
Click to expand...
Click to collapse
After doing the following test I knew my z3c problem was hardware.
Open an audio recording app. I used Sony's.
Plug in a headphone with mic.
Start recording
Wiggle the jack in the socket
Listen to the recording.
If the wiggling has caused a crackling noise then you can be sure the jack socket is busted
Sent from my SGP611 using Tapatalk
So I was having a sound issue with my headphones as well. When I connected my headphones I would have audio for a second or two before the system reverted to using the built in stereo.
After contacting Sony's support they were able to determine the problem was that their smart connect app wasn't loaded. I had to re-download it from the play store and after a reset everything was perfect.
As I'm new I can't post a link to it but a quick search for "Sony Smart connect" on the play Store should find it. Hopefully this helps out.
Good
Guids said:
After doing the following test I knew my z3c problem was hardware.
Open an audio recording app. I used Sony's.
Plug in a headphone with mic.
Start recording
Wiggle the jack in the socket
Listen to the recording.
If the wiggling has caused a crackling noise then you can be sure the jack socket is busted
Sent from my SGP611 using Tapatalk
Click to expand...
Click to collapse
That is completely true since you can create crackling noises while everything still works like it should. You should listen to the recording and test if you can hear yourself, if not than there might be something wrong with it.
xperia xz jack problem after oreo
Darthshadow666 said:
So I was having a sound issue with my headphones as well. When I connected my headphones I would have audio for a second or two before the system reverted to using the built in stereo.
After contacting Sony's support they were able to determine the problem was that their smart connect app wasn't loaded. I had to re-download it from the play store and after a reset everything was perfect.
As I'm new I can't post a link to it but a quick search for "Sony Smart connect" on the play Store should find it. Hopefully this helps out.
Click to expand...
Click to collapse
I use my original Sony headphones that are in the box of the xperia xz tull the update of oreo they stop to be recognized from the phone, it's not hardware problem. Please fix this problem annoying problem this is every time after update of your software.
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Also, just two notes:
1) I am 100% sure the cable is plugged in all the way.
2) I have no issues with the speaker (which tends to be what people have issues with on this phone, ironically). Audio had no distortion through speaker, but through the headphone jack its horrendous. I can't even listen to it it's so bad.
PsiPhiDan said:
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Click to expand...
Click to collapse
Seems like you're not alone. May be worth adding your experience here :
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/SJZzrfohirY
Hope this helps.
buzzboy said:
Seems like you're not alone. May be worth adding your experience here :
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/SJZzrfohirY
Hope this helps.
Click to expand...
Click to collapse
Unfortunately (fortunately?) that's not my issue. I can hear music, it's just terrible sounding due to the hissing I'm the background. It's as if the cable is only half plugged in (but it's not). Thank you for searching though!
PsiPhiDan said:
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Click to expand...
Click to collapse
Google has admitted the audio distortion issue being reported in its Pixel smartphones is an hardware problem, and it looks like the company is issuing replacements for customers. The audio distortion issue was first reported in December when a user named Mark Buckman had posted about the same.
shakirajane said:
Google has admitted the audio distortion issue being reported in its Pixel smartphones is an hardware problem, and it looks like the company is issuing replacements for customers. The audio distortion issue was first reported in December when a user named Mark Buckman had posted about the same.
Click to expand...
Click to collapse
Wasn't Mark having issues with his internal speaker when headphones were NOT plugged in though? I think those are different issues. My audio is fine at full blast, as far as I can tell, with no headphones plugged in. It's just when I plug something into the headphone jack that I hear the problem. I'll try his piano and see if I can reproduce his issue though. Maybe I just haven't tested the internal speaker hard enough.
EDIT: Grr... I do have the other problem too! Shown clearly by the Perfect Piano app... Well thank you for leading me to finding that out!
PsiPhiDan said:
Wasn't Mark having issues with his internal speaker when headphones were NOT plugged in though? I think those are different issues. My audio is fine at full blast, as far as I can tell, with no headphones plugged in. It's just when I plug something into the headphone jack that I hear the problem. I'll try his piano and see if I can reproduce his issue though. Maybe I just haven't tested the internal speaker hard enough.
EDIT: Grr... I do have the other problem too! Shown clearly by the Perfect Piano app... Well thank you for leading me to finding that out!
Click to expand...
Click to collapse
Lots of people have a problem with the speaker. I've had 3 replacements with various faults and all have had the speaker issue. It's been reported that its a software issue, and will be resolved in an update..... Hopefully.
https://productforums.google.com/forum/m/#!topic/phone-by-google/XDl52F-Np6o
buzzboy said:
Lots of people have a problem with the speaker. I've had 3 replacements with various issues and all had the speaker issue. It's been reported that its a software issue, and will be resolved in an update..... Hopefully.
https://productforums.google.com/forum/m/#!topic/phone-by-google/XDl52F-Np6o
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Click to collapse
Weird. I spoke to Google today and 5 minutes after describing the problem, they told me to get a replacement through Verizon (that'll be fun).
PsiPhiDan said:
Weird. I spoke to Google today and 5 minutes after describing the problem, they told me to get a replacement through Verizon (that'll be fun).
Click to expand...
Click to collapse
Google can do the replacement too. I opted for that route because I'm hopefully more likely to receive one that I can unlock the bootloader on.
jumaaneface said:
Google can do the replacement too. I opted for that route because I'm hopefully more likely to receive one that I can unlock the bootloader on.
Click to expand...
Click to collapse
They will, but it will leave me without a phone for 2 weeks. They won't ship until they receive mine since it's through Verizon.
PsiPhiDan said:
They will, but it will leave me without a phone for 2 weeks. They won't ship until they receive mine since it's through Verizon.
Click to expand...
Click to collapse
They quoted me 7-10 days max. I still had my old HTC 10 so wasn't really am issue
Did you try cleaning out the headphone jack with an electronic cleaner/compressed air? Dust could be a factor.
(Please correct me if these aren't the ways to clean a headphone jack)
CyberLykan said:
Did you try cleaning out the headphone jack with an electronic cleaner/compressed air? Dust could be a factor.
(Please correct me if these aren't the ways to clean a headphone jack)
Click to expand...
Click to collapse
It's not only the headphones jack I found out though. It's also the speaker when the headphones aren't plugged in. So apparently I have a jacked up phone, sadly. I may try the compressed air for fun though.
PsiPhiDan said:
It's not only the headphones jack I found out though. It's also the speaker when the headphones aren't plugged in. So apparently I have a jacked up phone, sadly. I may try the compressed air for fun though.
Click to expand...
Click to collapse
Tough luck. Mine seems fine.