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Captivate Headphone Jack problem!!!

So I don't know if it's my ROM, my phone, or what, but I've tried 3 pairs of earphones, and sound only comes out of the left earbud. When I push down on the headphone jack I can sometimes get it to play faintly through both, but usually not. I'm putting the earbuds in all the way, they just don't seem to function. I treat my phone very well, and this really sucks, since I bought it for the music player mainly. Do you guys think AT&T will replace it? (After returning to stock, of course) or am I out of luck? Also, the water damage indicator shows no signs of water damage, and the phone itself looks great, since I usually keep it in a silicone case. I'd really appreciate any insight into this problem. =\
Thanks in advance.
**also, I'm running the newest version of Darkyy's Raw steel.

Silly question: Have you checked inside the headphone port for lint?
This happen to me with a phone once. Took me 2 weeks to figure it out. Since my phone was in my pocket all the time I had apparently gotten some lint in the port and packed it in tightly when I next tried to plug in some headphones.

ageros said:
Silly question: Have you checked inside the headphone port for lint?
This happen to me with a phone once. Took me 2 weeks to figure it out. Since my phone was in my pocket all the time I had apparently gotten some lint in the port and packed it in tightly when I next tried to plug in some headphones.
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Yep... Still nothing I notice that when I push down on the headphones farther than they "stick" I can get sound to play through both earbuds... huh...

Have you tried the earbuds that came with the phone?
The phone has a one year warranty, so if something is wrong they will replace it. But why mention the water sensor? Did it get wet at some point?

Of course AT&T will return it, if you bought it from them...?

OK guys, just an update....
So I called AT&T and put on my innocent, "what can haz root?" persona, and after a quick runthrough with a CS rep ("What's a factory data reset?") they issued me a refurb captivate under warranty. Just so everyone knows, this IS covered by the warranty, assuming you didn't do any physical damage to the phone.
As for the headphones, the left earbud on the stock ones went out after 4 months. They were freaking nice while they worked, though. =\
Thank you all for your suggestions and input.

I am now experiencing this issue for the second time. The first time it was under warranty so I just sent it off but now it's been over a year and I don't think they'll fix it.
For me it seems like my earbuds are what's causing it. They're really nice Shure brand earbuds with a pin for an in-line mic. I find that when I use them in certain jacks I have to pull the plug out a little bit to have them line up correctly without the sound getting super distorted. I think they're knocking something out of place.
However, since the earphone jack has been shot the second time I have a larger problem, the ear speaker is no longer working. Seemed to happen at the exact same time.
Anyways, I think I might get a OneX after this summer so I'm willing to crack this thing open. Any ideas as to what could be the issue?

[Q] Headphone Jack - Hiss / Static?

I hate bluetooth with a passion. I am a earbud/headset guy.
I noticed when I first got my Skyrocket that there was always a background hiss, like the sound you get out of speakers when it is not shielded good enough.
Any other owners try this? Use the stock headset or iphone earbuds then simply launch an App enough to get it to play a simple sound... do you here a slight hiss for a few seconds after the sound plays?
Also try calling someone using the headset and listen for background noise. I just got a replacement Skyrocket in and it is making the same noise. If I use the speakerphone or Bluetooth it is fine.
My last phone the I had was an Infuse. It is still in my possession and I retested. The hiss is there but it is so quiet I almost could not hear it.
Please let me know if you notice this, it is driving me crazy!

I posted about this shortly after release. Mine does it VERY noticeably, only in the car, only while charging. All 5 skyrockets have done it.
I have found No fix
Redbeard80 said:
I hate bluetooth with a passion. I am a earbud/headset guy.
I noticed when I first got my Skyrocket that there was always a background hiss, like the sound you get out of speakers when it is not shielded good enough.
Any other owners try this? Use the stock headset or iphone earbuds then simply launch an App enough to get it to play a simple sound... do you here a slight hiss for a few seconds after the sound plays?
Also try calling someone using the headset and listen for background noise. I just got a replacement Skyrocket in and it is making the same noise. If I use the speakerphone or Bluetooth it is fine.
My last phone the I had was an Infuse. It is still in my possession and I retested. The hiss is there but it is so quiet I almost could not hear it.
Please let me know if you notice this, it is driving me crazy!
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Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App

00mred00 said:
I posted about this shortly after release. Mine does it VERY noticeably, only in the car, only while charging. All 5 skyrockets have done it.
I have found No fix
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Click to collapse
I can hear it regardless of what the phone is doing. Charging doesn't seem to make a difference as far as I can tell.
Thanks for the feedback in any case. I really... really like the phone other than that.

Its much worse when charging. Search YouTube for "skyrocket feedback'
Oddly enough I can't get it to do it under other scenarios
Redbeard80 said:
I can hear it regardless of what the phone is doing. Charging doesn't seem to make a difference as far as I can tell.
Thanks for the feedback in any case. I really... really like the phone other than that.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App

Redbeard80 said:
I hate bluetooth with a passion. I am a earbud/headset guy.
I noticed when I first got my Skyrocket that there was always a background hiss, like the sound you get out of speakers when it is not shielded good enough.
Any other owners try this? Use the stock headset or iphone earbuds then simply launch an App enough to get it to play a simple sound... do you here a slight hiss for a few seconds after the sound plays?
Also try calling someone using the headset and listen for background noise. I just got a replacement Skyrocket in and it is making the same noise. If I use the speakerphone or Bluetooth it is fine.
My last phone the I had was an Infuse. It is still in my possession and I retested. The hiss is there but it is so quiet I almost could not hear it.
Please let me know if you notice this, it is driving me crazy!
Click to expand...
Click to collapse
If you are within your 30 days buyers remorse or have insurance, get it switched out. I believe its a defective issue. I had that happen on my white SGS2SR and I returned it for a new one in box and it no longer has that issue.

s0cal said:
If you are within your 30 days buyers remorse or have insurance, get it switched out. I believe its a defective issue. I had that happen on my white SGS2SR and I returned it for a new one in box and it no longer has that issue.
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Click to collapse
I called ATT up and complained. They sent me another skyrocket that is brand new in the box. It also makes the same noise.
I am more curious to hear if anyone else can hear the noise as I have described it.

Skyrocket Hiss
I'm right there with you. Never noticed it until today because thinking back, I haven't used the headphones yet. I was trying to listen to Pandora and noticed a hiss and crackle. It's gotta be interference because i notice it picks up a little when the screen is on. But It happens whenever there's sound that has or is playing. I notice it during quiet parts of videos or songs and when you unlock the phone it hisses for a second (with the unlock sound) and then shuts down until you go to play anything with audio. I can't handle it. Is this on all skyrockets for certain? Software fix? I'm not paying as much as I did for this to be a problem. I know it sounds picky but it really does bother me during use.

I am not sure myself. I can tell you that I had 3 brand new skyrockets lined up and they all made the exact same noises. I ended up selling the one I did not returnes and got a open box Galaxy Nexus from Expansys. I has it's own issues (like the screen) but the audio jack has no problems.

if you have root try installing voodoo control it helps with audio playback

Redbeard80 said:
I am not sure myself. I can tell you that I had 3 brand new skyrockets lined up and they all made the exact same noises. I ended up selling the one I did not returnes and got a open box Galaxy Nexus from Expansys. I has it's own issues (like the screen) but the audio jack has no problems.
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Man that's a bummer. I'm not sure I can give up LTE now that I've had a taste. I'm going in this weekend to the store and will test every phone they have to see if it's maybe a specific batch problem. I have a couple more weeks of my 30 day comfort zone. This phone is just perfect for me apart from that one flaw. Unfortunately I do try to use it for music so I'm having trouble getting over the fact. How do you like the nexus? I was holding out for that when my captivate fell apart.

The noise while charging is normally not a phone issue and will likely happen with a lot of devices. It's the grounding issue with the CAR chargers and the Headphone Aux in.
I been in Car audio for many many years and have competed in IASCA SQ comps. One of the biggest offenses is 'alternator whine'. Isolating any alternator whine from the sound system was always the factor of proper grounding and wiring. If you run your amp power cable, RCA signal cables and speaker cables to where they crossed the powers cable, you're bound to get the noise.
It all depends on the car, the wiring, the grounding etc etc.
My Galaxy s I has an EXCELLENT audio codec/dac and on it's own is a great player. But in my car as soon as I plug in power and use aux, it's unbearable.
Even though the Skyrocket suffers from poor audio on it's own, the whine while plugged into a car's 12v socket is not Skyrockets fault.
Pull your car into your drive way and use a 120v regular charger and then plug the aux into the car, turn on the car.... you won't hear the whine/noise.

All very good info....but out of our 6 android devices and two iPhones....the skyrockets are the only two that do it.
n19htmare said:
The noise while charging is normally not a phone issue and will likely happen with a lot of devices. It's the grounding issue with the CAR chargers and the Headphone Aux in.
I been in Car audio for many many years and have competed in IASCA SQ comps. One of the biggest offenses is 'alternator whine'. Isolating any alternator whine from the sound system was always the factor of proper grounding and wiring. If you run your amp power cable, RCA signal cables and speaker cables to where they crossed the powers cable, you're bound to get the noise.
It all depends on the car, the wiring, the grounding etc etc.
My Galaxy s I has an EXCELLENT audio codec/dac and on it's own is a great player. But in my car as soon as I plug in power and use aux, it's unbearable.
Even though the Skyrocket suffers from poor audio on it's own, the whine while plugged into a car's 12v socket is not Skyrockets fault.
Pull your car into your drive way and use a 120v regular charger and then plug the aux into the car, turn on the car.... you won't hear the whine/noise.
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Sent from my SGH-T989 using XDA App

Wow, bad screen and bad audio...

n19htmare said:
The noise while charging is normally not a phone issue and will likely happen with a lot of devices. It's the grounding issue with the CAR chargers and the Headphone Aux in.
<snip>
Pull your car into your drive way and use a 120v regular charger and then plug the aux into the car, turn on the car.... you won't hear the whine/noise.
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Click to collapse
The issues I have had are not while charging, only when using headphones.

TrCeaAstTer said:
Man that's a bummer. I'm not sure I can give up LTE now that I've had a taste. I'm going in this weekend to the store and will test every phone they have to see if it's maybe a specific batch problem. I have a couple more weeks of my 30 day comfort zone. This phone is just perfect for me apart from that one flaw. Unfortunately I do try to use it for music so I'm having trouble getting over the fact. How do you like the nexus? I was holding out for that when my captivate fell apart.
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Click to collapse
I realllly like the Nexus. ICS is great for the most part and it is nice to be able to flash roms that are straight from google.
Also the phone feels a bit more solid and a little heavier (GSM version) than the Skyrocket in a good way. I do have the grey screen issues at low light levels that other people complain about but at >40% brightness it is pretty much a non issue.

Mine does it too, but it doesn't particularly bother me. I think it might even be a software issue, as the hiss cuts out a few seconds after a sound plays.

Frogacuda said:
Mine does it too, but it doesn't particularly bother me. I think it might even be a software issue, as the hiss cuts out a few seconds after a sound plays.
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Click to collapse
Isn't that the strangest part!? I think I could get over the fuzz when music is playing, just gotta turn the volume up a bit. But the killer for me was when I tried using the headset during a phone call and it was a lot more noticeable then I dunno I'm just still so in love with everything else about the phone that I've been reluctant to take it back.
I have this hope where maybe we all got the same batch and they're all a bit defective. I'm waiting until as close to my 30 day mark as possible to ask for another one and then we'll see. If it's still a problem then I think I'll just make due and hope it is a software problem.

Okay so new solution! Wait for the Samsung Galaxy S II Skyrocket HD and see if IT has an audio hiss lol. I mean seriously how many models are they gonna push out before it's over. I'd be so mad if i got the original GSII.

[Q] is my transformer speaker wire loose?

i found similar threads and posts but none with this specific problem. i have a b90 from bb, 12/11/11. yesterday out of no where, i lost sound. long story short after reboots and wipes, realized when i rotate or ecspecially shake my tf101, my speaker cut on, then off. when i press hard on the bezel in the middle, they come on briefly. sometimes they stay on.
any insight or answers to solve this so i dont have to do the rma process would be greatly appreciated. after purchase from bb for 299 ( cheaper build to reduce price maybe) i became an asus fan. now, i am really dissapointed in quality since other then this, my tablet is physically flawless and hasnt been dropped or damaged.
edit: both speakers do work when they decide to come on, and heaphones work. thnx in advance

I have cut out and removed my right speaker because it was dead, waiting on an order from asusparts.eu for a replacement speaker
It wasn't a loose wire, it was the connection to the actual cone that was bad, pressing in the middle of the speaker brought it to life for the first time since I bought it, but nothing I could do to fix it, they are more or less sealed and too tiny to fix

so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work

Why not just rma it?

dangambino said:
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
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Couldn't say for sure, but it sounds like something you could fix yourself if shaking it brings it back on, if you don't mind losing warrantly opening it, but bear in mind, my speaker replacement has already taken 2 weeks and they are not expecting parts until the end of february, so RMA might be quicker, depends if you can put up being without it for a while

honestly i dont want to be without my tf. silly huh. its weird though i just discovered that like i mentioned, headphones work fine, however after i unplug the headphones the speakers immedfiately output sound and continue to do so until i change to another app. e.g.- while watching netflix, then back out and open a game with sound, it doesnt output untilni plug and unplug headphones. this seems to be the best way to get speakers to play.
they donteven seem to cut out with movement afterbthe headphones are unplugged. only when exiting out of current app, then attemptingbtonopen a new one. what is the issuer here?
im lost ast this point. rma aside, this has me curious now
id probally be willing to do it myself, if i knew exactly what i was replacing or repairing or rigging. i purchased a kit with the neccesary t5 torx, and phillips to remove bezel.
how tight should the screws be on the bottom of the tf. i dont want to overtighten. got some petty hope that tightening the screws will help. more sillyness im sure.....
this stinks though cvuz this just happened. you know? thnx in advance.
also lookimg at bluetooth speaker as an alternative

Speakers working after you remove the headphones but stopping again once you launch another app ?
You tried a factory reset in-case its a software / firmware bug ?
Screws just need nipping up, not tightened too much or you`ll either thread the holes or snap the head of the screw

Just RMA it, man.

headphone jack shorting out???

ok so not sure if it is a water issue or what, i took the phone in the shower this morning, had my music player going, and hell it is supposed to be water resistant right? well a few hours later i noticed that the "headphones connected" icon was on and my music player was going (no sound obviously since it thinks headphones are connected) it keeps coming back on and every time it does it thinks headphones are connected and starts to run my music player..... could this be a water issue, not thinking so, we all saw videos of these things in a pool, maybe software related?

Anyone tested the water resistance, did it work fine after that or did you have any issues? The problem seems to have corrected it self now, I hope, just don't know if it was from the water or something else

evilbeef54 said:
Anyone tested the water resistance, did it work fine after that or did you have any issues? The problem seems to have corrected it self now, I hope, just don't know if it was from the water or something else
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haven't tested water resistance personally but did you see this thread ---> http://forum.xda-developers.com/showthread.php?t=2716266 ?
EDIT: NVM i see that you posted in there

Yeah, I just saw that too, very disappointing, that headphone jack issue is a BIG problem, battery drain and functionality hit hard

Well, that wraps up my debate on whether or not to test the water-resistance feature....

ChaddyPaddy said:
Well, that wraps up my debate on whether or not to test the water-resistance feature....
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yeah, i mean it is nice that it is waterresistant, incase you spill something on it, but it thinking you have headphones plugged in, turning on the mp3 player, and not letting me use the speaker was a bit of a buzz kill

Water Damaged OPO, Speaker Issues

Well I dropped my OPO into a creek in about 2 feet of water. After being submerged for about 15 minutes I thought it was toast. I put it in the ol' bag of rice for a few days and to my absolute amazement it booted right up and works flawlessly except for one issue.
The loudspeakers are so quiet at full volume you can barely hear them. Earpiece speaker works fine. I popped the back off and took the speaker assembly out and removed one of the two speakers. It looks fine and there is no moisture in it. If I set it on the board contacts at full volume I can barely hear it play.
Do you think a new pair of speakers would fix the issue? Can I test the board outputs to see if its putting out enough juice to run the speakers? Any thoughts or input would greatly be appreciated!

Hey - same happened to me! Except much less water! I put my OPO in a damp pocket after heavy rain (!) and it seemed to be a goner. 2 days later after putting it in a bowl of rice it works fine now, phone speaker and microphone work, only thing not working is the lower/music speakers. Headphones work fine too. Any easy way to replace/fix this? Heard a loud crackling/static noise coming from the speakers after the initial water exposure if that means anything.

I'm another one looking for a solution to this issue.
Anyone found one? Thinking about trying to replace the speakers, but not wanting to faff with that if that isn't the problem.
Word of advice to everyone. Don't drop your phone in the bath!!!

I am in the same situation as well, sent it for speaker replacement and the repair guy showed that even replacing the speaker module will result in low volume output. Nothing can be done unless replacing the motherboard maybe?
I sent it to a local shop, not the service centre by the way.

kaz93 said:
I am in the same situation as well, sent it for speaker replacement and the repair guy showed that even replacing the speaker module will result in low volume output.
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This happened to me as well. I was biking and crashed, falling into an overflowing ditch, completely drenching my pocket and my OPO inside.
I immediately took it home (my laptop got drenched too ;w; that one's at Asus being fixed) and left it in rice for the rest of the day, only to find that the speaker played, just barely audible at full volume, and the microphone and ear piece worked perfectly fine. I bought replacement speakers shortly afterward and replaced them, but, like kaz93 said, didn't do anything, it was still really quiet. It must be on the logic board or something.
I'm probably just gonna get the Google Pixel when it comes out XD

Speakers are the most sensitive part of this phone. I also had to replace mine after watering the device. You can afford them cheap for just a few bucks on aliexpress and they work perfectly