Related
Hi to all this morning,
I spoke to the local AT&T manager about my phone. The lock screen numbers and letters are "burned" on to my screen. Every time I go to a "light backround, I can see the month, time and "phone locked". The manager told me to call AT&T service. I called the 800 number and was told I have to do a "hard reset" on my phone for the warranty procedure. I have an "unlocked", "rooted" phone. Will a hard reset unroot and lock my phone?
Do I have to "unroot" and "lock" my phone before calling them back?
Any help would be greatly appreciated.
Kind Regards,
Jim
Before u return the phone to store, I would strongly recommend restoring to how it was when you got it (stock).
How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium
Google?
Or use the search button?
Its in the dev section......????
Sent from my SGH-I997 using XDA Premium App
JimJep said:
How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
Look for gtg back to stock or h8's back to stock. They both utilize Odin. Just read the op and you should be fine. Let me know if I can help.
Sent from my SGH-I997 using xda premium
Trying to unroot and lock my phone using gtg
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim
JimJep said:
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim
Click to expand...
Click to collapse
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!
So you tried to odin back to stock and it doesn't work?
Sent from my SAMSUNG-SGH-I997 using xda premium
Erik_T said:
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!
Click to expand...
Click to collapse
More questions,
It did not seem like it wiped everything off. auto reboot was checked and fast reset was checked.
first block on top left is green and says passed time 4.49
Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim
JimJep said:
Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim
Click to expand...
Click to collapse
No problem. Glad that I could help. And do push the issue. Right to the manager if they still won't take it. Or you could try calling them and eventually you will find one rep who is willing to push it through. Either they will be dumb and don't know what they are doing or they will know where you are coming from and help get it returned. If not, and you are still under warranty you might be able to send it back to Samsung and see what they will do about it. Good luck!
i believe if its under 30 days they take it back on the spot and exchange it for you.. if not they might ask you if you have insurance on you phone and send it out to a authorized ATT repair store... just my expierience...
My phone will not switch on. The battery is fully charged, i checked it with a reliable voltmeter and it read 3.7 volts. I put a different working battery from a different working sensation and still nothing. The led does not come on when i connect it to the charger and i am losing patience.
The back story is, yesterday i flashed SENSEay onto my phone and all was good. I used titanium to restore the apps, no data, I made a backup and left the phone alone for a while. I decided later on that i was going to play a game of samurai vengeance, but to do so i had to install chainfire3d. I did this and tried to install the beta part of chainfire, unfortunately this caused a bootloop. I pulled the battery and went into recovery to restore, restore went fine and my phone was back to working. Before i went to bed i put my phone on charge and when i woke this morning the bugger would not switch on. Because it has happened during the night i have no idea what occurred to kill it, all i do know is that no-one else has played with it. What the hell has happened to my phone?
All help will be gratefully accepted.
Your in the same boat as me buddy
I started going through the same issue yesterday, finally gave up and called HTC. Your phone (like mine) should still be under factory warranty with HTc so they are willing to fix it for free. I am gonna send mine in but am hesitant because idk if they will be able to tell if its rooted or not.
I have no idea if they will be able to tell if its rooted. What have you tried to get your phone to power on? Most threads with similar problems seem to be battery related, but thats not the case with my phone.
big_smurf said:
I have no idea if they will be able to tell if its rooted. What have you tried to get your phone to power on? Most threads with similar problems seem to be battery related, but thats not the case with my phone.
Click to expand...
Click to collapse
This happened to me too, I tried all my batteries just to make it power up but it won't so o just called tmobile and they sent me a new one. Hope they will not charge me because the phone I sent back for.replacement.is rooted and flashed with arhd.
Sent from my HTC Sensation 4G using xda premium
i it wont turn on your good cuz it wont turn on for them they just force phone to d/l mode and reinstall if it will take it them resell as refreb
I have got myself a new phone and the old one is history. Thanks to everyone that helped but this thread is more dead than the old phone. Might as well close it!
Hi there, I was recently rooting my Nexus S (used the Nexus root toolkit) when something happened. I had originally dropped my phone and inside my phone it became damaged and wouldn't be able to properly mount itself when plugged into a laptop. So everything was working when I began rooting until nearing the end of the script, it stopped working due to the fact that my phone is quite delicate when it's plugged in, The root didn't work so I retried rooting it several times. My phone currently will not turn on or even show that it's charging when plugged into a wall. I know for a fact it's not an issue with the battery because I put my battery into my sisters Nexus S and there's around 40% left. Is there any solution to this problem or do I need a new phone?
Sounds like a hardware issue related to doing the device and nothing to do with the rooting process
Sent from my ns4g using Tapatalk 2
p1gp3n said:
Sounds like a hardware issue related to doing the device and nothing to do with the rooting process
Sent from my ns4g using Tapatalk 2
Click to expand...
Click to collapse
So my only real option is to get a new phone then? :S
It sounds like you need either a replacement or repair. If you have to pay for the repair, it may be a better idea to replace it with something newer/better.
Sent from my ns4g using Tapatalk 2
Captain RedBeard said:
Hi there, I was recently rooting my Nexus S (used the Nexus root toolkit) when something happened. I had originally dropped my phone and inside my phone it became damaged and wouldn't be able to properly mount itself when plugged into a laptop. So everything was working when I began rooting until nearing the end of the script, it stopped working due to the fact that my phone is quite delicate when it's plugged in, The root didn't work so I retried rooting it several times. My phone currently will not turn on or even show that it's charging when plugged into a wall. I know for a fact it's not an issue with the battery because I put my battery into my sisters Nexus S and there's around 40% left. Is there any solution to this problem or do I need a new phone?
Click to expand...
Click to collapse
Maybe you had brick your phone, if you find someone can do jtag at low price you can consider to make a try
Bomber_ste said:
Maybe you had brick your phone, if you find someone can do jtag at low price you can consider to make a try
Click to expand...
Click to collapse
I don't know much about bricking but is there a program that could unbrick it ?
I don't know about a program, you can try, the only time i had brick my nexus s i need to do jtag
Sent from my Nexus S using xda app-developers app
I'm not so sure it is bricked. Many people here are quick to throw that word around, but in your OP you mention doing it and not being able to mount to a laptop before starting the root process...
Sent from my ns4g using Tapatalk 2
Title says it all. my vibrate no longer works for any part of my phone. any and all help is appreciated.
thanks
p2kmafia said:
Title says it all. my vibrate no longer works for any part of my phone. any and all help is appreciated.
thanks
Click to expand...
Click to collapse
It's possibly the vibrate motor. It's not unheard of for them to go out.
Sent from my ADR6425LVW using Tapatalk 2
+1. Hardware issue.
Still Charged Up
sounds like a personal problem - wore out your vibrator... j/k
never heard of that though - have you tried reflashing the ROM or resetting your sound settings?
tried everything but refreshing back from ep4. I was really hoping it wasn't hardware. wtf do I do now? haha
If you rule everything else out and it is the motor, it can be replaced if you don't mind a little disassembly. It's typically one of the easier repairs to do. In most phone, it's just a little round, flat cylinder, about the size of a small watch or hearing aid battery, clipped to the motherboard and connected by two wires.
how much would that cost and where do I buy the motor?
I'm pretty sure the motor is actually integrated (as in soldered) onto the board. Assuming you can actually find the motor, it's going to be a PITA desoldering and soldering that sucker. Why not just get your Charge replaced?
Sent from my SCH-I510 using xda premium
p2kmafia said:
Title says it all. my vibrate no longer works for any part of my phone. any and all help is appreciated.
thanks
Click to expand...
Click to collapse
What I have done. (I also have insurance)
ODIN with PIT
In the middle of re-partitioning with the PIT pull the plug and disconnect all battery sources.
When you turn it back on It will say to connect to the computer and download mode will not
work... Take it to the store and tell them that the vibrate alert stopped working. You checked
to see if there was an update and there was. Take the update and then this showed up. Works
every time for me >.< Any time I frail up my phone I incorrectly PIT it and make an excuse to
get another one bahaha
je2854 said:
What I have done. (I also have insurance)
ODIN with PIT
In the middle of re-partitioning with the PIT pull the plug and disconnect all battery sources.
When you turn it back on It will say to connect to the computer and download mode will not
work... Take it to the store and tell them that the vibrate alert stopped working. You checked
to see if there was an update and there was. Take the update and then this showed up. Works
every time for me >.< Any time I frail up my phone I incorrectly PIT it and make an excuse to
get another one bahaha
Click to expand...
Click to collapse
THIS IS WHY WE CANT HAVE NICE THINGS.
But yeah, that'll work, but make up some other excuse than taking the update, FP5 is too mature for this to work, but then again a VZW employee likely wouldn't know on a phone this old.
Sent from my SCH-I510 using xda premium
Bad mojo..
Sent from my SCH-I510 using Xparent Red Tapatalk 2
someone said swap doing it... i think it's the guy above me
.... lol
Sent from my SCH-I510 using xda premium
lukegman said:
someone said swap doing it... i think it's the guy above me
.... lol
Sent from my SCH-I510 using xda premium
Click to expand...
Click to collapse
I use swap and my vibrate works just fine.
Sent from my AOSPA N7 controlled by Metallice's a32 Kernel.
I've had my charge since the day after it came out haha waiting on the s4 to upgrade I don't think they'll give me any more charges (I'm on #4). But not having vibrate sucks. I did hear that swap was doing this to some people and I have swap activated, I'm going to try that out for size, will report back
so i don't think replacing my charge is a possibility (unless I pull the this phone is f#@$!ng terrible card) which I'm not in the mood to do. Also, disabling swap did not help wiped dalvik also just in case that could affect anything. I was scared my phone stopped accepting charge and was about to re-partition my phone last night but it was 4am and my phone decided to work again so that's probably the last thing I can do and I'll do it when I've got some free time this weekend and report back for anyone having this same issue.
on a semi-related note what are you guys planning on upgrading to? I want to wait for the moto x but would rather get the S4 because I like what samsung has been doing with extra features in their version of android, but also the HTC M7 looks super appealing and its not mumbo jumbo like the s4
p2kmafia said:
so i don't think replacing my charge is a possibility (unless I pull the this phone is f#@$!ng terrible card) which I'm not in the mood to do. Also, disabling swap did not help wiped dalvik also just in case that could affect anything. I was scared my phone stopped accepting charge and was about to re-partition my phone last night but it was 4am and my phone decided to work again so that's probably the last thing I can do and I'll do it when I've got some free time this weekend and report back for anyone having this same issue.
on a semi-related note what are you guys planning on upgrading to? I want to wait for the moto x but would rather get the S4 because I like what samsung has been doing with extra features in their version of android, but also the HTC M7 looks super appealing and its not mumbo jumbo like the s4
Click to expand...
Click to collapse
I'm holding out for another Verizon Nexus to come around.
p2kmafia said:
so i don't think replacing my charge is a possibility (unless I pull the this phone is f#@$!ng terrible card) which I'm not in the mood to do. Also, disabling swap did not help wiped dalvik also just in case that could affect anything. I was scared my phone stopped accepting charge and was about to re-partition my phone last night but it was 4am and my phone decided to work again so that's probably the last thing I can do and I'll do it when I've got some free time this weekend and report back for anyone having this same issue.
on a semi-related note what are you guys planning on upgrading to? I want to wait for the moto x but would rather get the S4 because I like what samsung has been doing with extra features in their version of android, but also the HTC M7 looks super appealing and its not mumbo jumbo like the s4
Click to expand...
Click to collapse
I went with the ThunderBolt. HUGE ROMS but still one of the best LTE phones out ( as in being like a tank and being sturdy)
Hello fellow XDA members,
Before I start, I would like to appologize if my English spelling is not perfect.
Ok, Problem 1:
This morning i woke up, and as usual, my phone was still plugged in into the charger. (Acer Liquid E2).
But, the thing that actually woke me up, was the phone constantly re-booting, and making the start-up sound + vibration.
When I took the phone, it was SUPER hot... I have never felt a phone being so hot.
It kinda got me worried...
I have the phone for about 2 weeks now.
What i did, was unplug the phone from the charger, took out the battery and placed them on my marble windowsill, and left it there to cool down for about 15 minutes.
When it was cool again, i placed the battery in the phone, and booted it up.
There was nothing wrong with the phone, but when it booted, it said that it was only charged 16%...
While it had been in the charger for about 7h's straight.
I just charged the phone again, but this time using another charger.
To Be Honest, I used the charger from my old samsung device, and swapped to the charger that came with the Acer phone.
I used the Samsung charger, because it has the same plug + the cable is longer ...
Do you think that this all happened because the samsung charger is not compatible with the acer device?
Or should I bring the phone back to the store, and have them take a look at it?
Ok, Problem 2:
When I try to call someone.
I often need to call 3-4 times...
Sometimes, when I call and the person answers my call, I can not hear them.
But the phone is still calling...
I need to re-call them then, and when the phone is calling, and I head a double beep.. then it will work...
Its really hard to explain..
But when I hear 2 dail beeps at once, then I can make a call,
if I only hear one dial beep, then I am a 100% sure it will not work, and I will need to recall them...
I have never had this problem before.
Could it be the provider? or the phone?
I hope you understand my issues,
And I am hoping that you guys can help me.
PS: if I posted this in the wrong section, please forgive me and move it to the right section on the board.
Thanks for your time,
And I am looking forward to see the replies.
Greetings from Belgium,
Kristiaan D.
Are you running a custom ROM?
Sent from my SGH-T959V using xda app-developers app
mattoaida said:
Are you running a custom ROM?
Sent from my SGH-T959V using xda app-developers app
Click to expand...
Click to collapse
No my friend,
Just android 4.2.1,
Its the stock ROM that came with the phone, but with an update.
Thank you for your reply.
Doing a preliminary search I discovered that it might not be your phone, it might actually be a tower or similar in your area.
What kind of phone do you have? What carrier do you have?
Do you travel away from your home regularly? Do these issues persist when you are away from home?
According to another forum it could be your SIM card or your SD card (if you have either of those)?
According to another forum you may need to consider a factory reset to clear the cache and then reintroduce applications one by one to see if any are actually causing the problem.
I see you are in Belgium so I know some of the above may have no pertinence to your situation.
sergeri said:
Doing a preliminary search I discovered that it might not be your phone, it might actually be a tower or similar in your area.
What kind of phone do you have? What carrier do you have?
Do you travel away from your home regularly? Do these issues persist when you are away from home?
According to another forum it could be your SIM card or your SD card (if you have either of those)?
According to another forum you may need to consider a factory reset to clear the cache and then reintroduce applications one by one to see if any are actually causing the problem.
I see you are in Belgium so I know some of the above may have no pertinence to your situation.
Click to expand...
Click to collapse
My carrier is BASE.
Well, i walk alot...
And these problems happen everywhere that i go...
But to be honest, i never go far away... (max 20km)
I don't think its an app that causes this, because i have had this problem from the first day that i bough the phone.
Thanks for the reply
ikristiaan said:
My carrier is BASE.
Well, i walk alot...
And these problems happen everywhere that i go...
But to be honest, i never go far away... (max 20km)
I don't think its an app that causes this, because i have had this problem from the first day that i bough the phone.
Thanks for the reply
Click to expand...
Click to collapse
@ikristiaan - 20k is more than enough to rule out towers as the cause.
What kind of phone do you have?
Does your phone have an SD card or a SIM card?
To find if the problem is due to charger or phone,connect it to a laptop or pc via USB and let it charge and also if u want to know if it was also not because of network take away the SIM and charge if the problem still present then u should probably take it to store.it happens if you've overclock too.
Sent from my WT19i using xda premium
sergeri said:
@ikristiaan - 20k is more than enough to rule out towers as the cause.
What kind of phone do you have?
Does your phone have an SD card or a SIM card?
Click to expand...
Click to collapse
As mentioned above, i have an Acer Liquid E2.
Yes, the sim card.. thats pretty logical to have right, and yes it also has a SD
nivdeep said:
To find if the problem is due to charger or phone,connect it to a laptop or pc via USB and let it charge and also if u want to know if it was also not because of network take away the SIM and charge if the problem still present then u should probably take it to store.it happens if you've overclock too.
Sent from my WT19i using xda premium
Click to expand...
Click to collapse
It does not get that hot when i charge it using the pc or when i charge it using the charger that came with the phone.
I did not overclock it. It has enough power with its 1.2ghz quad core
thanks for the replies
ikristiaan said:
As mentioned above, i have an Acer Liquid E2.
Yes, the sim card.. thats pretty logical to have right, and yes it also has a SD
It does not get that hot when i charge it using the pc or when i charge it using the charger that came with the phone.
I did not overclock it. It has enough power with its 1.2ghz quad core
thanks for the replies
Click to expand...
Click to collapse
@ikristiaan
1) Try removing the SD card for a few hours to see if it restarts on its own.
2) Try plugging your phone into the charger, then remove the battery. Observe it to see if it restarts.
3) If those do not make a difference remove your SIM card to see if your phone restarts by itself without the SIM.
Report back here with results.
@ikristiaan - Hey, I'm just checking back in to see if you've had any success with any of the trouble-shooting methods above.
I look forward to hearing back!