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SMS going to the wrong place

I'm having a very strange problem with sending text messages to certain people on my Hero. I noticed people not getting my messages and just thought that maybe they weren't being sent at all.. Until I decided to look at the "details" of some of my sent messages. Instead of the name or number that I entered, it keeps sending certain text messages to this address "[email protected]". Now, I receive alerts from Bank of America from this address occasionally, but it is not in my address book at all, and even when I delete messages that I receive from them I still have this problem.
Then of course, since that is not a valid phone number or e-mail address, I get a delivery failure messages every time I send a text to that address. Anyone have any ideas why it keeps sending messages like this?? I have hard reset, and switched Heros a couple of times, and it still does this. I've tried using Handcent, still no luck. With Handcent, after I send certain people a text message, the title of the conversation is even the Bank of America address, and not the person's name!
Any help would be appreciated, this is driving me crazy!

Maitiu said:
I'm having a very strange problem with sending text messages to certain people on my Hero. I noticed people not getting my messages and just thought that maybe they weren't being sent at all.. Until I decided to look at the "details" of some of my sent messages. Instead of the name or number that I entered, it keeps sending certain text messages to this address "[email protected]". Now, I receive alerts from Bank of America from this address occasionally, but it is not in my address book at all, and even when I delete messages that I receive from them I still have this problem.
Then of course, since that is not a valid phone number or e-mail address, I get a delivery failure messages every time I send a text to that address. Anyone have any ideas why it keeps sending messages like this?? I have hard reset, and switched Heros a couple of times, and it still does this. I've tried using Handcent, still no luck. With Handcent, after I send certain people a text message, the title of the conversation is even the Bank of America address, and not the person's name!
Any help would be appreciated, this is driving me crazy!
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oh yuck... wipe your phone dude... then update your PRL under settings (it's in there somewhere) and don't install any online banking apps untill that is fixed... that definately sounds like a bug

You may want to check this thread to see if this is what's happening. I think I'm getting something similar on my Droid Eris after receiving a text from an email client.
http://code.google.com/p/android/issues/detail?id=1233
Unfortunately, it doesn't appear that there is a fix beyond hard resetting phone
And even more unfortunately, it looks like this issue goes back over a year with no resolution!!! Hope this isn't what I have to look forward to with an 'open source' operating system...

this is happening to me as well. I don't have any banking apps installed but I do get an SMS from my bank telling me when my paycheck has been deposited. ALot of my messages come in to this thread and there have been times that I thought I was responding to a person who had just messaged me who did not get my text. If I were to start from 'people' and find a contact and send a message from there, it will work.
btw, this is from handcent.

Thanks for the link, I had searched everywhere, I thought, without any luck. Just from reading the first post, that is exactly what happens to me. I'm gonna go finish all of the posts about it, thanks again!

Well, as you'll find out from the thread, the only real way to get your text messaging working properly again is to hard reset the phone. Bummer, I know.
You may try what I did, though, and use an app called MyBackup Pro (free 30-day trial) to backup some of your important items before you do the reset.
I backed up my settings/home/bookmarks and then separately my contacts. I didn't back up my apps, but chose to redownload them from the Market since they are listed in My Downloads. Then as soon as I reset my phone, I first re-installed as many of my apps as possible (including MyBackup of course), and THEN restored my settings and contacts.
I still had to reset the settings on some programs, but it definitely saved a bit of time.
And this may be random, but I experienced an issue after resetting where my phone would not dial out to anyone. Turns out, Verizon had to reset something on their end that got screwed up. You have to get to level 2 tech support to fix this.
Hope this helps...

I am having the same issues. Will try a hard reset and see if that helps. I have also disabled any texting services from B of A or Fbook or Twitter. Hopefully that will fix it. Thanks for the thread.

[Q] Android: SMS messages come in blank as from "5556"

So I'm having a peculiar problem which doesn't appear to be specific to my model phone (which happens to be a Samsung Captivate).
I use Google Voice for my text messaging so I'm not sure when this started. But I'd like to be able to at least receive text messages that people try to send to my main number. But what happens now is that I see the message text appear in the notification part temporarily, but when I go into the stock SMS app all I see is a separate blank message from "5556" and always with a date of March 26 and a time of 12:19AM. The actual message doesn't appear anywhere but temporarily in the notification bar.
I've used APNdroid and QuickSettings in the past to disable 3G but leaving the "allow MMS" option checked. Neither is currently enabled but maybe they mess with settings somewhere?
And like I said, I have Google Voice installed too. Not sure what else could have messed with settings. My message center is set to "+13123149810".
I have been searching and saw these threads so it's not unique:
Nexus One: http://forum.xda-developers.com/showthread.php?p=8814554
HTC Desire: http://androidforums.com/desire-support-troubleshooting/192806-sms-mms-issue.html
No solution though. Any thoughts?

I am having the same problem with my aria. I thought it was an app that I downloaded. Anyone able to help?

What the heck!?
I am having the same problem on my Samsung Vibrant(T-Mobile). It started about a 10 days ago. At first I got both the message and a blank one from 5556 but now I am only seeing the message in the notification bar and then its gone. This is so aggravating!! Anybody got a cause for this???

Has anyone tried a factory reset? Does that fix it?

Bump?
Need more text... too short...

5556 Message not Unique to Android or Google Voice
Hello there,
I'm new around here, but just found xda due to receiving a 5556 message myself. I have an android device, but not phone; my cell is a cricket Kyocera, and I just received this message from "5556",
Want a family plan with the freedom to customize each line of service? Bring in an eligible phone, add a line for just $15 & get the 1st month free."
Click to expand...
Click to collapse
What is significant about this to your issue? Well I unsubscribed to Cricket's text messaged ads, so it looks like this is a way to anonymously advertise with some plausible deniability, or something like that. Perhaps it is an advertising service, a third party, or other...in any case it is definitely anonymous, being neither a number nor a name. : ( If any here have a message to present, it would be appreciated, for that the more details we have, the better to figuring out what is going on. (In my case, perhaps even filing a legal complaint with the relevant authorities under the relevant statutes.)
If annoying enough, one could always go to a lawyer to seek a subpoena of a cellular carrier's records to find the source of communications, btw. Note I say going to a lawyer because IANAL and do not intend to give legal advice: I'm just cranky about unwanted spam having sat on waiting to talk to someone by the phone on my desk all day.

SMS Google Hangouts

Every time I try to send a text message, weather its just a text message or a text message with a picture attachment it will not go threw. It just stills their, then either says "Failed to Send" or it says "Retrying" . So far I really find this new Hang outs rather annoying. Do you have to modify something in your phone settings for this to work? I'm on Tmobile. The person I am sending it to, has an Iphone 5 and is on Sprint.

Is your phone newly activated? How long has this persisted?

belvedere said:
Is your phone newly activated? How long has this persisted?
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Click to collapse
I also have the N5 on T-mobile. Earlier today i couldn't send any SMS to a person, nor reply to group threads. Maybe there was something with their servers? It was really aggravating me. I thought it was the phone.

Are your APN settings incorrect? If they are, your picture messages will never go thru properly because of improper phone setup. I had this issue until I realized I had mistyped a character in the APN settings. Once I corrected it, everything worked fine.

[Q] Tmobile Group Chat missing messages?

Hey all. I know similar questions have been asked, but I've yet to figure out a solution to it. I just ported my number from verizon for this phone. As we know, the Tmobile version's stock messaging app doesn't support group chat, so I chose to use Google Messenger. I've been missing messages in group chat since day one. I will get about 60%, sometimes as low as 20%, or the messages. The rest will just never come in. The issue also occures in standard picture messages and texts, but are much less frequent. This is incredibly infuriating, as the tech support has no idea what the solution is, and sony thinks it's tmobile's issue.
Things I have tried:
1. Set the APNs to be ipv4/6.
2. Use Textra with tmobile fixes.
3. Turn off wifi calling.
4. Turn off wifi.
5. Change sim cards.
6. Disable stock messaging app.
7. Disable voLTE.
I'm at my witt's end with it, and no tech support will give me an acceptable solution. Has anyone had this issue, and maybe know a way to fix it? I'd appreciate any input you can provide.
Thanks!
Edit: also, I did not come from an iPhone prior to switching. The issue doesn't seem to be limited to iPhones, but they're the only ones I tend to group chat. And finally, the phones are on Verizon and at&t.

I'm having the exact same issue. It's frustrating and I will be returning the phone soon.
Sent from my D6616 using Tapatalk

I'm getting mine, they come in as not downloaded, soon as I hit download I get them all after that

I think I might have fixed it, but I don't know what caused it to begin with. After doing a factory reset on the phone, all of the group chat seems to come in and in the right order. I don't know if what application was causing the conflict, if there was any. But it seems to be working for now...
For those having the issue, maybe try that. Also, change the APN type to ipv4/6. I'll report back if there's any change or if I figure out the conflict.

I too did a factory reset but the stock messaging app does not support group texts correctly. Either on cell or WiFi calling. It slowly reverts back to missing texts with continues usage until you factory reset again.
Sent from my D6616 using Tapatalk

T-Mobile Missing some group chat sms texts
I'm having the same problem with my T-Mobile Z3. I think the problem is with T-Mobile, not the phone but I haven't been able to figure out what is causing it. I thought it was poor reception or Wifi Calling, but even with WIfi Calling off and Personal Cell Spot boosters, I still miss some. Otherwise, I love the phone.

As other users have said, this wasn't a permanent fix. My phone stopped rceiving group chat properly overnight, so now i'm back to square one. This is infuriating.

welcome to the jungle man. more and more i believe the problem is due to the phone and how it fetches mms. maybe it has to do with power management. because why would we get them all correctly after factory reset and slowly it starts dropping mms again. so strange.
---------- Post added at 08:58 PM ---------- Previous post was at 08:49 PM ----------
jayact
have you had mms issues with other phones on tmobile? i briefly had a m8 but had faulty bluetooth so i had to return it. didnt have time to really see if it had mms issues too.

Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.

cschmitt said:
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
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but i dont have stamina mode on. is it on by default? it says off on power management. i even disabled "queue background data"
still missing mms.
since family is in town for thanksgiving i have family members with different iphones and android phones with carriers on sprint, sprint/republic wireless, and verizon.
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them. i disabled imessage on her phone and then her mms came through. reenabled imessage on her phone and mms still came through. no idea if this was coincidence or i actually did something important. i think i'm sending the phone back for nexus 6. if it has trouble then i have to jump ship from tmo.

regulator207 said:
but i dont have stamina mode on. is it on by default?
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them.
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Stamina is off by default, so that's probably not the issue.
Maybe check your detailed usage by date and sender on TMO website to see if they show receipt of the missed messages, that would give an indication if it's a TMO issue or something with the phone.

Make sure your APN is set correctly. Mine was not set out of the box. Google it or search T-Mobile support page for correct settings. After I set APN it works flawlessly. Even group messaging.

I'm having the same problem and it's aggrivating not knowing if you missed messages.
It's not just group messages but regular messages.

Regulator (and others),
To answer your question, I'm a new tmobile customer. So, I haven't had this issue om Verizon. That said, I checked the messaging logs on my account, and it seems to actually be missing on their end. These groupchats I am missing aren't even being reported on their end. I'm planning on calling their service again to give them the details. I wish there was something else I could update with. This can't be a software issue at that point, right?

I have the same exact issue, word for word sadly, yesterday was the worst, people kept telling me that they couldn't get a hold of me, i restart my phone and BAM 20 texts blitz my phone from 2 days before -.-
TLDR
After turning off VoLTE (Settings > call settings > un-check Enable VoLTE) i seem to have no texts struggling to send still need to test group chats

Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.

FWIW - i came upon this thread googling the same issue, but i have a nexus 5 on tmobile. i think it is the service, not the phone. getting ready to call t-mobile now...

Switched to Tmobile from Sprint 2 weeks ago. I am having the exact same problem with MMS/Group texting on my new stock Z3. I have confirmed that I am definitely not receiving all group messages. Turning off WiFi calling didn't help, turning off Volte didn't help, Stamina mode has never been on. I've tried using Textra and Google Messenger and Hangouts. I would say I get about 50% of the group messages sent to me. When I do get one it shows up in the threaded group message ok but I'll also have a notification from the individual (one-on-one) thread with the person that just sent the message and it shows as download failed.

jayact~ said:
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
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Click to collapse
I've been having the same issues that you (and others) have described. That is, missing group messages, some sms messages delayed significantly (sometimes a day or more) before I receive them, cannot download mms messages, etc. I am also a former Verizon customer, but have never had an iPhone.
Before I trade in my Z3 for a refurbished model, has the new phone permanently fixed all your messaging issues? If so, which messaging app are you using now? Hangouts? Textra?
Thanks so much. This is an incredibly frustrating issue. Such a fundamental phone function.

I'm waiting for 5.0 to come out. People are speculating that the messaging in lollipop will fix this issue.

"No subject" line in MMS

For the love of God...why is there always a subject line when I send a MMS to someone? I have turned off this option in settings, yet they still see this when I send a picture or am part of a group message. Very annoying and completely unnecessary

I believe it is a common problem for stock SMS/MMS app on T-Mobile network. Have had this issue since Note 4. I resort to use 3rd party SMS app such as Textra to eliminate the subject line.

Just saw this sorry...damn. Well I'll start using Google messenger then. Thanks

I must be overlooking something cause whenever I send a MMS or group text I don't see a subject line, my N2 was the same way l. On my N2 often when I received a MMS I would see a subject line but not when I send one. I don't see a setting on my N5 to turn off/on subject line.

I didn't see the subject line either but the recipient would. And the option is under messages settings > more settings > multi media

I was going to say I guess it differs by carrier/variant but since you are posting in the Tmo section I assuming you have a Tmo variant. My N920T does not have that setting & I verified with a couple of people that received MMS & group texts that they do not see a subject line from me.

Lol that is weird. Yea I have the T-Mobile variant as well and I have that option. Weird

Yeah that is weird but then again I'm running a stock modified OI5 rom. Not sure if that's why but I don't recall seeing anything about the stock messenger app being modified.

I have the LG G8 thinq phone on TMobile. I've used the LG SMS app but the "Subject: NOSUBJECT" is really annoying and I can't turn it off. See it on/off in group texts and always when a photo is sent. Switching to Google SMS (boring) eliminates the Subject/NOSUBJECT but I'll try Texstra next. There is no setting in the LG SMS to turn it on/off nor do senders (Android Samsung and iPhone) that affects this.