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[Q] HTC Arrive on Verizon?

With the Arrive coming out on Sprint soon, and the Trophy coming to Verizon, allegedly on the 24th, I'm wondering if it will be possible to get an Arrive to work on Verizon? Verizon's coverage in my area is far better than Sprint's, but I don't want the bottom of the barrel WP7 device, as I've heard the Trophy called. I have used the Mogul, the Touch Pro, and now the Touch Pro 2, and really like having that slide-out keyboard.
Any idea if getting Arrive to work on Verizon, or am I doomed to deal with Trophy?
Thanks,
Rich

No idea. The only WP7 device I've heard of for Verizon is the Trophy, like you stated.
You can get the Arrive on Sprint and roam on Verizon!
I am hoping that a few more WP7 devices are announced for both carriers at CTIA (March 22-24).

Musicman247 said:
No idea. The only WP7 device I've heard of for Verizon is the Trophy, like you stated.
You can get the Arrive on Sprint and roam on Verizon!
I am hoping that a few more WP7 devices are announced for both carriers at CTIA (March 22-24).
Click to expand...
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truth...
Sprint has agreements with Verizon, when you roam on Sprint it is through Verizon's network and there is no extra charge.
You could get on the Sprint Everything Plus Data plan for $59.99, and pay another $10 for the premium data plan, and pay $69.99 for a new HTC Arrive.

Really.... :/
I had a Sprint Mogul when I moved to GA two years ago. The reception was PATHETIC. You used to see the commercials where someone would say something then drop the call, and it was totally awkward? Well, that happened to me. I was talking to a dear friend, and said, "I love you, Patty", and the call dropped, and I WOULD have continued, "you're one of the dearest friends I have." Of course she didn't hear the last part. I drove up and down the road desperately seeking a bar. JUST ONE BAR! I switched to Verizon and that problem went away.
So, I guess the question I have now is whether the switch to CDMA on Sprint is that recent? I wasn't aware that I could use a Sprint phone on a Verizon network, and due to my past experience I didn't check. If the answer is yes, then I believe I will be cancelling my Verizon contract when the Arrive arrives!
Hmmm... Only issue is that my VZW plan is unlimited data - TRULY unlimited - because I had it on an employee plan when I got it (and I'm not an employee of that company anymore). Is Sprint's plan TRULY unlimited?

hopmedic said:
Really.... :/
I had a Sprint Mogul when I moved to GA two years ago. The reception was PATHETIC. You used to see the commercials where someone would say something then drop the call, and it was totally awkward? Well, that happened to me. I was talking to a dear friend, and said, "I love you, Patty", and the call dropped, and I WOULD have continued, "you're one of the dearest friends I have." Of course she didn't hear the last part. I drove up and down the road desperately seeking a bar. JUST ONE BAR! I switched to Verizon and that problem went away.
So, I guess the question I have now is whether the switch to CDMA on Sprint is that recent? I wasn't aware that I could use a Sprint phone on a Verizon network, and due to my past experience I didn't check. If the answer is yes, then I believe I will be cancelling my Verizon contract when the Arrive arrives!
Hmmm... Only issue is that my VZW plan is unlimited data - TRULY unlimited - because I had it on an employee plan when I got it (and I'm not an employee of that company anymore). Is Sprint's plan TRULY unlimited?
Click to expand...
Click to collapse
Sprint unlimited really is unlimited, but if you read the fine print they reserve the right to terminate you if you get retarded on it, just like any other carrier. Check with a local Sprint store about the coverage/roaming issue. Most plans on Sprint now include free roaming nationwide, and I can't think of what other major carrier in the US has CDMA other than Verizon.
Don't! sign up for a plan through the store, you need to do it online through the Everythign Plus referral, and get the plan for $10 less than doing it in store. So you can bet a HTC Arrive and pay $59.99+$10 premium data = $69.99 for 500 anytime minutes to landlines, and unlimited any mobile any time, unlimited data, pictures, text, nights starting at 7pm, etc. etc. etc.
http://www.sprint.com/everythingplus
You will need a Sprint employee email address/pin. This is where Russ McGuire comes into play, he is Vice President of Strategy for Sprint. On his blog he invites everyone for the sprint offer.
http://mcguireslaw.com/
(under about on the right hand side he has his email address and pin for everyone to use freely/Legitimately)
Addendum: their fine print says they can terminate/stop service if you use too much data outside their network etc, so the roaming thing would apply here. Wouldn't hurt to check out if their coverage has improved in your area.

Very interesting - thanks so much for the info! I guess now I'm tossing up the pros and cons of going with that or going through wirefly and getting the phone for $50 - especially since my wife will get an arrive if it is $50, but she wont' get it if we have to pay $200 (after rebate). I'm looking at it like this:
From Wirefly:
2 phones $100
monthly rate $149
From Sprint:
1 phone $200 (plus whatever phone my wife ends up getting)
monthly rate $129
So, for $20 a month over 2 years, I would save a total of $480. At a $150 savings for each Arrive buying through wirefly, that takes the comparable savings down to 180. Given that my wife won't get an Arrive if we have to pay full price now (since we'll also have to pay early term fee for our current Verizon contract), She would probably go with a free phone, and I'd save more money, but she wouldn't have WP7 (which I want her to have).
You've given me much food for thought. Right now I'd say we're probably going to end up going with Wirefly, but I'm going to sit on the decision for a couple days to decide. Thank you.

hopmedic said:
Very interesting - thanks so much for the info! I guess now I'm tossing up the pros and cons of going with that or going through wirefly and getting the phone for $50 - especially since my wife will get an arrive if it is $50, but she wont' get it if we have to pay $200 (after rebate). I'm looking at it like this:
From Wirefly:
2 phones $100
monthly rate $149
From Sprint:
1 phone $200 (plus whatever phone my wife ends up getting)
monthly rate $129
So, for $20 a month over 2 years, I would save a total of $480. At a $150 savings for each Arrive buying through wirefly, that takes the comparable savings down to 180. Given that my wife won't get an Arrive if we have to pay full price now (since we'll also have to pay early term fee for our current Verizon contract), She would probably go with a free phone, and I'd save more money, but she wouldn't have WP7 (which I want her to have).
You've given me much food for thought. Right now I'd say we're probably going to end up going with Wirefly, but I'm going to sit on the decision for a couple days to decide. Thank you.
Click to expand...
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Let me further add to your thoughts, wirefly still may not be the best option.
If you sign up with Sprint and port your current number over to them from another carrier they will give you $125 credit for each smartphone.
http://www.sprint.com/landings/portcredit/
sprint said:
Move your number to Sprint. Get $125.For a limited time only, activate a new Sprint smartphone and save.Just bring your number from another carrier to Sprint and activate a smartphone, like the Samsung Epic™ 4G, on a new line and we'll give you a $125 service credit. Not ready for a smartphone? We'll give you a $50 service credit when you port your number from another carrier and activate one of our other fabulous phones. Either way, you win.
$125 service credit per line for each smartphone
$50 service credit per line for other phones
How to get your service credit:
Find the perfect phone. Shop online now.
Transfer your eligible number to Sprint by 4/16/2011. Doing this online is easy – we'll ask you for your number when you checkout.
Within 72 hours of activating your phone and transferring your number from another carrier, register for the credit.
That's it! You can expect to see your service credit as a lump sum within the adjustment section of your invoice. The service credit will show up on the first or second invoice after you have been a Sprint customer for 60 days. It will be labeled as "Valued Customer Service Credit."
Visit this page if you have any questions about the status of your service credit and select “Where’s my credit?” Remember, the credit will not appear on your invoice until at least 60 days after activation.
Requires two-year Agreement.
This offer is available online, via Telesales and in participating Sprint Stores. Purchases from other retailers are not eligible for this credit.
Offer ends 4/16/2011. Available for consumer and individual-liable lines only. Requires port in from an active wireless line and mobile number that comes through the port process. Request for service credit must be made at www.sprint.com/switchoffer within 72 hours from the port in activation date or credit will be declined. New line must remain active with Sprint for 61 days to receive service credit. Smartphones are Blackberry, Android, Windows Mobile, Palm and Instinct Family of devices. All other phones are considered feature phones. Smartphones require activation on an Everything Plan with data with Premium Data add-on charge. Upgrades, replacements, and ports made between Sprint entities or providers associated with Sprint are excluded (i.e. Virgin Mobile USA, Boost Mobile, Common Cents Mobile and Assurance). Offers not available in all markets/retail locations. Other restrictions apply.
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Sooooo $400 for 2 Arrive's, minus $250 - $150 for 2.
Hope this further helps you.

Wow.... That's awesome.... Now I'm going to have to look and see if I can combine the everything plus with the port credit, and double check to make sure we can receive two $100 rebates if we buy two phones. Thanks!

hopmedic said:
Wow.... That's awesome.... Now I'm going to have to look and see if I can combine the everything plus with the port credit, and double check to make sure we can receive two $100 rebates if we buy two phones. Thanks!
Click to expand...
Click to collapse
The port credit information was posted on the Everything Plus referral page after you logged in with the email and pin number. And the $100 refund credit is definately per phone regardless of how many you purchase.
The only thing you need to make sure of is that Sprint services your area well.
Hope I was able to help you save some money no matter what you decide, let me know what you finally end up doing. I am picking up 2 Arrives on Sunday (for wife and I).

Credit Union Discounts
For those who go/have gone through wirefly for the 50 dollar deal (which I did), since we can't sign up for the Referral Program, the next best option to still get 10% knocked off your bill is to get a discount through any affiliated credit union (of which, there are TONS). Long-term, for 1 phone, Getting the port credit and Referral discount probably works out better, but I couldn't justify spending 300 up front for the phone, waiting x number of weeks for the rebate etc..
cusaver dot com

you can always....swap esns if your willing to get your hands dirty *cough* It works great *cough*

Halabeaster, I've never put a non-standard rom on a phone, but if it's safe, I'm willing to try. For the moment, I'm on Sprint, but not sure I'm happy with the coverage... Got 3 1/2 weeks left or so to decide. I am a developer, but not very experienced. How difficult is it?

cyclical said:
Sprint unlimited really is unlimited, but if you read the fine print they reserve the right to terminate you if you get retarded on it, just like any other carrier. Check with a local Sprint store about the coverage/roaming issue. Most plans on Sprint now include free roaming nationwide, and I can't think of what other major carrier in the US has CDMA other than Verizon.
Don't! sign up for a plan through the store, you need to do it online through the Everythign Plus referral, and get the plan for $10 less than doing it in store. So you can bet a HTC Arrive and pay $59.99+$10 premium data = $69.99 for 500 anytime minutes to landlines, and unlimited any mobile any time, unlimited data, pictures, text, nights starting at 7pm, etc. etc. etc.
You will need a Sprint employee email address/pin. This is where Russ McGuire comes into play, he is Vice President of Strategy for Sprint. On his blog he invites everyone for the sprint offer.
(under about on the right hand side he has his email address and pin for everyone to use freely/Legitimately)
Addendum: their fine print says they can terminate/stop service if you use too much data outside their network etc, so the roaming thing would apply here. Wouldn't hurt to check out if their coverage has improved in your area.
Click to expand...
Click to collapse
Question, can you jump on this if you're an existing customer?

I just got my HTC Arrive on the Verizon Wireless network via Page Plus Cellular thanks to this post:
http://forum.xda-developers.com/showpost.php?p=13205205&postcount=9
I replaced my well used Touch Pro 2 with an Arrive because I was waiting for Windows Phone 7 and Netflix capabilty. I'm not a heavy phone data user because I have Wi-Fi everywhere I go.
So far I was able to get the talk and text working for my unlimited plan but haven't hammered out the rest of the data settings. Might have to wait for a Verizon Trophy to come out so that I can try to mirror the settings. This method is technically on Verizon so 95% of the service is the same at a much better price. I need mainly lots and lots of Talk/Text with NO data plan fees.

I actually bought my 2 phones from Amazon Wireless. Both were upgrades for non-primary lines on a family plan (Everything Data 3000) and AW had the best deal on the devices I could find anywhere, $150. The deal got even better now though, $99 for upgraders and free for new users.

dtrush said:
I just got my HTC Arrive on the Verizon Wireless network via Page Plus Cellular thanks to this post:
http://forum.xda-developers.com/showpost.php?p=13205205&postcount=9
I replaced my well used Touch Pro 2 with an Arrive because I was waiting for Windows Phone 7 and Netflix capabilty. I'm not a heavy phone data user because I have Wi-Fi everywhere I go.
So far I was able to get the talk and text working for my unlimited plan but haven't hammered out the rest of the data settings. Might have to wait for a Verizon Trophy to come out so that I can try to mirror the settings. This method is technically on Verizon so 95% of the service is the same at a much better price. I need mainly lots and lots of Talk/Text with NO data plan fees.
Click to expand...
Click to collapse
What does or does not work? Do apps go to your bill?

No one else has made progress with the Arrive on Verizon. I was looking for a replacement for my TP2, and I really do not want to change carriers.

Returning g2x probably leaving tmo

I will be returning the g2x and leaving to sprint.
Yesterday I received my 3rd unit. Now I have never had the other 2 past any remorse period.
The phone had finger prints on it. Ding! First flag.
I mean crusted finger prints. Like food leaves on a phone.
Then the after removing the screen protector there are clear hairline scratches in the center bottom part of the screen.. like its been dropped and the polished.
The scratches still very visible.
Tmo sent me a refurbished phone.
I was told its showing as new. But there may have been a mix up at the factory and a refurbished unit may have been sent.
Well that person should stop eating cheetoes before packaging phones.
I'm getting my refund. I'm leaving my grandfathered plan of my faves 89.00 a mnth.
To sprint for unlimited everything 79.00 a mnth.
I just want a working product. I never received a NEW working product like I paid for.
And now I'm getting used scratched up replacements.
Ill be looking to Sprint honestly.
Sent from my LG-P999 using XDA Premium App

Have fun with 400 minutes..... should find out what your plan provides you first. Unlimited mobile minutes and 400 anytime.
Sent from my Nexus S using XDA Premium App

Good luck with that. I just left Sprint and will never go back...
Compare the level of complaints between T mobile and Sprint, I think it is really clear how bad Sprint is. Go to the forums at Sprint.com and see. People are REALLY angry. Myself included. Then look at T mobiles. People complain, of course. But not nearly at the same level. Not even close.
I was a customer from 2007 to 2009. When there was a huge error on my bill, I told them my contract was expired and I'd be leaving. I had bills to prove when I had signed my contract, yet they informed me I had several months left on it.
I waited that two months out and ran from them as fast as I could. I heard "That's what our records indicate" so many times I throw up in my mouth just thinking about it. It was awful.
Stupidly, I went back this past April. I was having issues w/ MetroPcs and the Samsung Indulge.
I just got through with a horrible horrible 3 weeks dealing with a bunch of jerks at Sprint.
I invoked the guarantee and left. Triple checked that I owed nothing.
Got a bill yesterday.The full months bill past due.....and they said I owed JUST the insurance to this months due.
Called Sprint really upset. The rep assured me he'd deleted it and that I owed nothing. After I railed about how really bad my experience was, he assured me that Sprint was sorry and hated to see me go. He was SO sorry that he would delete the "unexplained" six dollars left due on my account!!!! This right after he's just assured me my account was zeroed out! Unbelievable.
Be afraid. Really afraid. My experience was bad. Read the posts at their own forums.
Since I've left, I've sent them many notes detailing my experience. Have yet to receive a reply. Sprint DOESN'T care.

You will love sprint. I've been a customer for over 5 years. And as for the 400 anytime minutes, that's obviously 400 anytime minutes to LAN lines because we have free "any mobile, anytime" minutes. Plus nights start at 7pm for us, not 9pm like T-Mobile.
Sent from my PC36100 using XDA Premium App

lawnmower said:
You will love sprint. I've been a customer for over 5 years. And as for the 400 anytime minutes, that's obviously 400 anytime minutes to LAN lines because we have free "any mobile, anytime" minutes. Plus nights start at 7pm for us, not 9pm like T-Mobile.
Sent from my PC36100 using XDA Premium App
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Yes. But for 10 dollars more I don't have to be worrying about anything (79.99 truly unlimited plan). In the other hand your precious 69.99 plan can cost you a headache. Besides if your in xda you have to know that Tmobile has the best android phones.
Sent from my Nexus S using XDA Premium App

I switched from Sprint to T-Mo not too long ago, and all I can say is that my experience with Sprint was horrid at best (really, does anyone truly like their wireless provider). Here's my rundown, but of course ymmv:
-Customer "care" was routinely rude.
-Roaming charges would show up on my bills even though I had an unlimited plan w/o roaming.
-It would take several billing cycles to clear up errors.
-Had to jump through multiple hoops to get warranty repairs done.
-Accused of deliberately damaging phone by a Sprint repair technician.
-Was told by Sprint repair technician he couldn't work on my phone bc there was evidence I rooted it, even though I had re-locked the bootloader, placed stock recovery image on phone, deleted root apps, and removed sd card before taking to repair center.
-A couple of dropped calls a day.
-SMS & MMS messages not being delivered or duplicates of messages.
-Slow "3G" network speed.
-Non-existent "4G" even though I lived in a "4G" area w/ an allegedly strong signal.
Need I go on? I'm not saying that T-Mo is the best ever, but imao, it is far superior to Sprint. Maybe VZW would be better, but their plans are just too expensive. Have they really hassled you about the returns? Probably not. It took my 3 tries to get an acceptable G2x; T-Mo never hassled me or busted my balls about it. Should they have quality controlled better w/ the unit they sent you? Absolutely.
My advice would be to stick w/ T-Mo and keep exchanging that bugger until you get an acceptable unit.

Sprint sucked from day 1, and still sucks. I will go back to verizon before I ever choose sprint.
Sent from my HTC Vision using XDA App

VisedMonk said:
I switched from Sprint to T-Mo not too long ago, and all I can say is that my experience with Sprint was horrid at best (really, does anyone truly like their wireless provider). Here's my rundown, but of course ymmv:
-Customer "care" was routinely rude.
-Roaming charges would show up on my bills even though I had an unlimited plan w/o roaming.
-It would take several billing cycles to clear up errors.
-Had to jump through multiple hoops to get warranty repairs done.
-Accused of deliberately damaging phone by a Sprint repair technician.
-Was told by Sprint repair technician he couldn't work on my phone bc there was evidence I rooted it, even though I had re-locked the bootloader, placed stock recovery image on phone, deleted root apps, and removed sd card before taking to repair center.
-A couple of dropped calls a day.
-SMS & MMS messages not being delivered or duplicates of messages.
-Slow "3G" network speed.
-Non-existent "4G" even though I lived in a "4G" area w/ an allegedly strong signal.
Need I go on? I'm not saying that T-Mo is the best ever, but imao, it is far superior to Sprint. Maybe VZW would be better, but their plans are just too expensive. Have they really hassled you about the returns? Probably not. It took my 3 tries to get an acceptable G2x; T-Mo never hassled me or busted my balls about it. Should they have quality controlled better w/ the unit they sent you? Absolutely.
My advice would be to stick w/ T-Mo and keep exchanging that bugger until you get an acceptable unit.
Click to expand...
Click to collapse
My experiences were PRECISELY like this. And these things are the exact things seen at Sprint.com. Seriously....JUST LOOK THERE.
Knowledge is power. It could not be any more obvious on their own site.

i left sprint, horrible customer service was my main problem. and i like the use of sim cards. i swear sprint has reps in india
sprint messes up on your bill alot, i had to call in alot to get stuff fixed and i dealt with so many prorated charges.. they were cheap tho lol

Experiences will differ from person to person, but I came back to T-Mobile from Sprint for the G2x and couldn't be happier (even though my phone has a few problems).
Things I disliked about Sprint:
Awful customer service
3G speeds that are 1mb down or less. If you want faster, you have to turn on the battery sucking 4G. You think our G2x's die fast? Try using any Sprint phone with WiMax enabled for more than 2 hours and get back to me.
Spotty 4G coverage. I live in Houston, and you'd think that since it's a pretty big city, we'd have solid 4G coverage. Nope! Unless you're in a spot that you know has 4G and you're not moving, it's useless. Don't bother using it while driving
Equipment. I'm a GSM fanboy. SIM cards make life 100 times easier.
Either way, best of luck.

I just came from 10yrs of Verizon to T-Mobile. My first phone with them was the G2X. I travel in the US very heavily. Ive been very unhappy with their service. Verizon was always dead on reliable when traveling.
I have a trip next week and if its not any better (they said to try a new SIM card) than I will have to leave and go back to Verizon.

Aaron636r said:
I just came from 10yrs of Verizon to T-Mobile. My first phone with them was the G2X. I travel in the US very heavily. Ive been very unhappy with their service. Verizon was always dead on reliable when traveling.
I have a trip next week and if its not any better (they said to try a new SIM card) than I will have to leave and go back to Verizon.
Click to expand...
Click to collapse
There's no doubt Verizon has the best coverage out of all the major carriers. The problem is that they're just too expensive for some people (me)
I came from sprint to TMobile and couldn't be any happier. I get signal at home and work which I didn't with sprint plus for some reason both my evo and epic would not even reach 1mb/s download speeds even with a good 3g signal
Sent from my LG-P999 using XDA App

I agree, their cheaper. But having no service isn't worth the cheaper part. If I have to pay more for greater coverage...than I don't have a choice

Aaron636r said:
I agree, their cheaper. But having no service isn't worth the cheaper part. If I have to pay more for greater coverage...than I don't have a choice
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Hopefully it was just the SIM card. I have very impressed with T-Mobile coverage.
I was a little hesitant at first but not any more.
Sent from my LG-P999 using XDA App

Can we stop these pointless threads please? Yes we know some people aren't happy with the phone or service but there are many who feel the opposite.
If you're unhappy then move along and post in the forum where you are happy with whatever carrier / phone that makes you happy.

I feel your pain. As of today I have my third g2x on the way.
I know from what I hear sprint is better than it used to be. 10 years ago when I was a freshman at college I changed from what is now t mobile (voice stream back then) to sprint. I was going to a smaller school that was smaller in a small town, scholarships are nice. Sprint was the only carrier that worked down there.
One day I was waiting for a friend to call me so we could go do something and never heard from him. I called him all upset and he asked why my number was showing up differently. He has been trying to call my, but sprint decided to change my area code and not let me know. I called sprint to see what was going on, and they confirmed they changed my area code. I was pretty mad that they did this, and didn't let me know. They informed me that the local telephone company should of let me know. Even back then I knew the local phone company had nothing to do with it. I could see if they might of informed my parents before me because they were paying the bill. So I called my parents to let them know that the area code had changed. I guess they had been freaking out. They could not get a hold of me for 3 days because of the area code change.
Then a couple of months later my phone got broken. I had payed for the insurance in case anything happened to the phone. Well I did get my phone replaced, but at the time I had the most expensive phone that sprint had. Its been so long I don't remember what it was. Well I did get a replacement, but it was the cheapest phone that they carried. I was informed that the insurance just meant that I got a new phone, not the same one I had. Needless to say I was mad, so as soon as my 2 years was up I left and never came back. It is so much simpler now that we can transfer our phone numbers.

lawnmower said:
You will love sprint. I've been a customer for over 5 years. And as for the 400 anytime minutes, that's obviously 400 anytime minutes to LAN lines because we have free "any mobile, anytime" minutes. Plus nights start at 7pm for us, not 9pm like T-Mobile.
Sent from my PC36100 using XDA Premium App
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And sprint TV included.
Sent from my LG-P999 using XDA Premium App

I left sprint for the G2x. Sprint has crappy coverage, but to each there own. Best of luck...

I just don't know damn.
Sent from my LG-P999 using XDA Premium App

That's why I never order online... returning and waiting for phones is such a pain especially if they send you the wrong thing...i always get my phones in store that way I know it's not refurbished.
Sent from my 1.5 GHz dual core beast.

anybody considering tmobile?

Long story short ive been with verizon for a year and change. This is the thrid time ive been charged for a phone ive shipped back to verizon. Somehow they cant find it in their wharehouse even though fedex says it was delievered. I spoke to upper mangement and they gave me a free gs3 for the troubles "lost my unlimited data" as part of the deal. I was assured i wouldnt see a charge this month and boom, there it was today. Now they reversed the device charge but im stuck with the extra $35 government surcharge. Im kinda ticked and am thinking about canceling my contrct and going to tmobile as they are cheaper and have unlimited data again. Anybody else experienced these type of problems on verizon?
Sorta seeking advice. Im fearful of ever shipping another defective device back. With sprint i could take it in locally and they would fix it or swap it out on spot.

I'm sorry to hear this. I've shipped like 20 things to Verizon literally and it's made it but I was considering tmobile too. Grab a gsm phone and rock it. But it really depends on your coverage.. Tmobile can suck like hell in some areas. They let you buy phones by adding payments to your bill every month and they work with you if you need an extension on your bill.
Verizon charged me for a whole year for a line I wasn't using because I had it suspended and not unbilled suspension. I had no clue there was two different things. And I even told the rep I had no phone for the line so please suspend it. I only found out it was on when a rep called me saying they were hitting the switch because I had another line under my social that was unpaid.
In short.. Give them a go.
Gs3

Yeah i mean i love verizons coverage but this being fearful to ship phones back when i pay for warrenty is crazy. Tmobile has good coverage here. Gonna call up verizon tomorrow and see what can be done. If nothing ill check out other carriers in a few weeks. Im just frustrated today.

fix-this! said:
Long story short ive been with verizon for a year and change. This is the thrid time ive been charged for a phone ive shipped back to verizon. Somehow they cant find it in their wharehouse even though fedex says it was delievered. I spoke to upper mangement and they gave me a free gs3 for the troubles "lost my unlimited data" as part of the deal. I was assured i wouldnt see a charge this month and boom, there it was today. Now they reversed the device charge but im stuck with the extra $35 government surcharge. Im kinda ticked and am thinking about canceling my contrct and going to tmobile as they are cheaper and have unlimited data again. Anybody else experienced these type of problems on verizon?
Sorta seeking advice. Im fearful of ever shipping another defective device back. With sprint i could take it in locally and they would fix it or swap it out on spot.
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The tax usually comes off on the next bill cycle. You don't see it right away when they refund the charge.
Sent from my SCH-I535 using Tapatalk 2

mailingtechnology said:
The tax usually comes off on the next bill cycle. You don't see it right away when they refund the charge.
Sent from my SCH-I535 using Tapatalk 2
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I know this but the point is i shouldnt see any charge for their screwup. Iet alone 3x already. I feel as im being punsihed for something that is beyond my control. Thats why im upset.

Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.

x-y-no said:
Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.
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Yea i left sprint after 5 years becuse of horrible service. So i wouldnt go back there. At&t is not worth it so im left with tmobile. I know they have good coverage here and a good lineup of phones. The unlimited data may be a plus too. Ive wanted to go gsm for some time now.

x-y-no said:
Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.
Click to expand...
Click to collapse
This. Yes, Tmobile without a doubt is much more affordable... But they do not come in comparison to Verizons service. Verizon honestly has the best coverage, but their customer service is lacking heavily compared to other carriers. Of course this is just from my personal experience...
Samsung Galaxy S3

luis86dr said:
This. Yes, Tmobile without a doubt is much more affordable... But they do not come in comparison to Verizons service. Verizon honestly has the best coverage, but their customer service is lacking heavily compared to other carriers. Of course this is just from my personal experience...
Samsung Galaxy S3
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I think customer service is lacking at all companies today. The lack of knowledge from reps throughout different companies and industries is just mind blowing. Seems like no one gets trained on the products they sell anymore. They just make stuff up and unless you educate yourself you would never know that you are being lied to most of the time from these people.
Don't know if it has to do with lots of turnover, lack of training, or companies just not caring but it really is sad when a sales guy or service guy does not know their product and the average consumer doesn't know enough to challenge what they are told.

[email protected] said:
I think customer service is lacking at all companies today. The lack of knowledge from reps throughout different companies and industries is just mind blowing. Seems like no one gets trained on the products they sell anymore. They just make stuff up and unless you educate yourself you would never know that you are being lied to most of the time from these people.
Don't know if it has to do with lots of turnover, lack of training, or companies just not caring but it really is sad when a sales guy or service guy does not know their product and the average consumer doesn't know enough to challenge what they are told.
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Very true. I don't think any training is needed when you read your responses to your customers off a computer. Most of them give very generic responses. It's funny actually.
Samsung Galaxy S3

Verizon is amazing with business customers. Above and beyond anything I dealt with when I had a tmobile business account, and Verizon does have the best coverage and the fastest speeds. What is the point of unlimited data when it doesn't work when you need it.
Sent from my Nexus 7 using Tapatalk 2

TheGeXX said:
Verizon is amazing with business customers. Above and beyond anything I dealt with when I had a tmobile business account, and Verizon does have the best coverage and the fastest speeds. What is the point of unlimited data when it doesn't work when you need it.
Sent from my Nexus 7 using Tapatalk 2
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You are the only one that posts your location. I'm in Houston and you have to be within the Samsung radio range of the towers throughout Texas. During hurricane on Tmobile if it works at your house normally 3 miles from freeway you have to go to freeway or tower to get service. If we travel in Texas my son who is on Tmobile has to use my phone. If you are more than 3 miles from any major freeway in a metro area in Texas under good weather conditions you can hang up any signal. Tmobile only rents the towers that are on the freeway in Metro areas and about every 10 miles in between. Verizon either buys or rents every tower in the state. That is the difference.

after comparing prices im certain we will give tmobile a try next month. probably get myself the note 2 and my wife a galaxy s 3.

Do they still do the loaner phone to try out the service before you sign up? Just curious...
Sent from my SCH-I535 using Tapatalk 2

TheDiabolicaL1 said:
Do they still do the loaner phone to try out the service before you sign up? Just curious...
Sent from my SCH-I535 using Tapatalk 2
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dunno, ive never heard of any such thing.

TheDiabolicaL1 said:
Do they still do the loaner phone to try out the service before you sign up? Just curious...
Sent from my SCH-I535 using Tapatalk 2
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I think they do. They have signs every were around my area to "test drive" there service. I'm thinking about switching because my wife is jealous of NY s3 and wants one now and I'm not gonna pay Verizon's crazy prices for there new share everything plan....and loss my unlimited data!
Sent from my S3 running Eclipse 2.1

I have a sweet deal on Verizon, 3 lines unlimited with 1400 minutes, plus insurance on the 3 lines, with wife's discount, we pay $165 a month. I have never had anything but great customer service, sometimes you need to call a few times to find the right rep! I would never leave Verizon, coverage cannot be beat.

I thought about TMobile but when my wife and I went into a local store they told me $150 down per line (to go towards the phone cost apparently) which gets refunded with a rebate then they wanted $20 per month for 20 months (so $400 per phone). I laughed in their face and said I'll stick with VzW where I can pay $200 for a phone and have better coverage.

You'll be sorry if you go with T-Mobile. Good luck going on any sort of vacation. Biggest regret of the carriers I've had is T-Mobile. I paid the $200 ETF and ran. Which ended up being $285 after all thee BS fees. $23 government related usage fee? Never had to pay that until I terminated. They rip you off, on top of their crap service.
Sent from my SCH-I535 using xda app-developers app

josh995 said:
You'll be sorry if you go with T-Mobile. Good luck going on any sort of vacation. Biggest regret of the carriers I've had is T-Mobile. I paid the $200 ETF and ran. Which ended up being $285 after all thee BS fees. $23 government related usage fee? Never had to pay that until I terminated. They rip you off, on top of their crap service.
Sent from my SCH-I535 using xda app-developers app
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well as ive said sprint & at&t are not an option. so unless i go prepaid what else can you do?

Who's jumping ship after their contract is up?

I have to say, after 8 years with VZW, I'm finally throwing in the towel and moving onto another network who actually respects their customers. With the lack of updates and feature support to their tiered data plans, it just doesn't seem logical from a consumers perspective to stay with a company that's hell bent on invading your privacy while offering little to nothing in return. If you're in the same boat, what network are you planning on joining and why?

I really wanted to go to t-mobile so I can cut my bill in half with them but they don't have lte where I live yet and their 4g does not penetrate my work area. I just preordered my gs4 with verizon and its the last phone I will have with them unless they give us our early upgrades back and also let us upgrade from our unlimited data lines. For now I am very satisfied with their service but my days with them are definetly numbered
Sent from my SCH-I535 using xda app-developers app

I've only had Verizon now for about 9 months, and I've been regretting getting it since about 3 months in when I realized that you can pretty much only use these phones on Verizon (I've seen threads where they use them on other carriers, but it looks really complicated). Not to mention I pay roughly $55/ month just for data alone, which is just 1 GB. I dont even want to get started on how stupid that tiered data is--I know it makes them money, but I also know it doesnt cost them nearly as much as what they charge for it. I will most likely cancel my contract as soon as I get some cash to get out of it. As far as 4G is concerned, its nice to have and all, but it seems to just blow through my whole 1 GB of data in no time flat. Not to mention I use maybe 50 minutes of talking/ month, and about the same text messages. I only got Verizon so I could have a fancy phone, and I got that, and now I'm seriously paying for it. If I could get this bastard to work on Straight Talk I would be set, but I'm pretty sure the easiest way is to buy a TMo or ATT variant (you know, unless someone has a tip they would like to share )
TL;DR
**** Verizon, and I'm totally jumping ship ASAP

Would like to change, but stuck with Verizon in Upstate NY. AT&T is EDGE speeds at best outside the cities. Most houses act like Faraday cages and since I am on call I need voice and data to work almost all the time. AT&T would constantly drop calls. Sprint isn't bad for voice, but high speed data is lacking in most of the boonies. T-mobile is like AT&T (but worse).
So yeah, I'm rocking a $230/mo family plan for 4 smartphones, a dumbphone, and a measly 4GB of data a month (that is with a 21% corp discount).
Woohoo!!!

There are lots of reasons to hate VZW, but there is one reason to love them: Network coverage. A few months ago I was in ruralish Virginia, and I had 4gLTE. Those towers don't pay for themselves...

Shibby87 said:
I have to say, after 8 years with VZW, I'm finally throwing in the towel and moving onto another network who actually respects their customers. With the lack of updates and feature support to their tiered data plans, it just doesn't seem logical from a consumers perspective to stay with a company that's hell bent on invading your privacy while offering little to nothing in return. If you're in the same boat, what network are you planning on joining and why?
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Ummmm , I've never had a problem with Verizon and I can say that they most definitely do respect their customers . I have mostly positive things to say regarding my total experience with Verizon.

Well I was able to email the President of the Southwest Region of SoCal, got the network extender (cause my base has no coverage for any cell phone service) for free. And everywhere I go I at least got coverage. I've wanted to jump ship for quite sometime

Verizon = bad, others = WORSE!
I rate 'em like this, on a scale of 1 to 10 with 10 being the best:
VZW = -2
T-Mo = -1.5 (slightly better CS but poor coverage)
AT&T = -6,593,865,432
Sprint = Will they be in business tomorrow?
NOTE, all carriers suck, nobody even rates a zero and I'm in a really good mood so I rated AT&T's "We don't care" CS and "Oops, we dropped your call" network much higher than they really deserve.
I'm sticking with VZW.

I have mostly positive experiences with Verizon and with Sprint but I had bad experiences with T-Mobile and AT&T. With t-mobile it was mainly bad cell coverage while AT&T it was customer service.

I pay 55$ a month. 2gb internet, unlimited calls to cellphones , 500 landline minutes (unlimited on weekends and weekday nights I think) unlimited texting, 4g is good here in Houston. I've been thinking when my contract is up, T-Mobile. Maybe back to cricket even. I just don't know anymore.
Sent from my SCH-I535 using Tapatalk 2

I have really been contemplating switching to T-Mobile. I'm in NYC and LTE in Manhattan during the middle of the day is no better than att/tmobile hspa. I rarely get over 10mbps with my galaxy s3. But the overall coverage is great and I really don't want to give that up. I hope that with metro pcs T-Mobile can expand their service.
Sent from my SCH-I535 using xda app-developers app

Sadly jumping ship isn't an option for me since verizon has the best signal and data where i live. I'm just holding out for the next nexus on verizon.

Neverendingxsin said:
Sadly jumping ship isn't an option for me since verizon has the best signal and data where i live.
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Same here. I've been with Verizon for probably ten years and although their custom firmware settings on phones and fairly high prices grinds on me a bit where I live they're still the best game in town. Just renewed with them for two more years when I got this pair of i535s from Best Buy.

I hope every one here knows that if you have unlimited data with Verizon and you UPGRADE YOU CAN STILL KEEP YOUR UNLIMITED PLANS. THERE IS ALOT OF MISS INFORMATION ON THIS:banghead::banghead:. I UPGRADED AND KEPT MINE.ALSO MY BOSS DID MY INLAWS AND THATS RIGHT MY BARBER.IF YOU HAVE ANY QUESTIONS JUST ASK ME.DONT BELIEVE THE INFO SAYING U HAVE TO GO TO TIER OR SHARE PLANS:thumbup::thumbup::thumbup::thumbup::thumbup::thumbup:
Sent from my SCH-I535 using Tapatalk 2

kenbrownstone said:
I hope every one here knows that if you have unlimited data with Verizon and you UPGRADE YOU CAN STILL KEEP YOUR UNLIMITED PLANS. THERE IS ALOT OF MISS INFORMATION ON THIS:banghead::banghead:. I UPGRADED AND KEPT MINE.ALSO MY BOSS DID MY INLAWS AND THATS RIGHT MY BARBER.IF YOU HAVE ANY QUESTIONS JUST ASK ME.DONT BELIEVE THE INFO SAYING U HAVE TO GO TO TIER OR SHARE PLANS:thumbup::thumbup::thumbup::thumbup::thumbup::thumbup:
Sent from my SCH-I535 using Tapatalk 2
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I've heard the only way to do that is to buy a phone at full retail price. Is there another way?
Sent from my SCH-I535 using Tapatalk 2

mike86325 said:
I've heard the only way to do that is to buy a phone at full retail price. Is there another way?
Sent from my SCH-I535 using Tapatalk 2
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Yes ......call them and tell them after you upgrade you want your unlimited back .They will give it to you. But call before you upgrade so it will be in your file. This only can be done on the phone not in any store. When you upgrade just take the 2gb plan. Then when you get the phone call them back and tell them to put the unlimited back on. They do this for loyal customers. Don't let them tell you they don't cause they do. The person you speak to might not know so ask for another rep.Don't upgrade until it is in you file saying they will give it back to you after wards. This works I know for a fact. This is just not advertised. I only learned because a rep was nice enuff to tell me.....So spread the word...Its called The Loyal Customer worry free exchange program......THIS DOES WORK .I UPGRADED MINE AND MY WIFES.PLUS MY BOSS AND BARBER( I get free hair cuts now lol):thumbup::thumbup::thumbup::thumbup:
Sent from my SCH-I535 using Tapatalk 2

Thanks so much for the advice! I still have a little less than a year left, but ill have to remember this when I go to upgrade!
Sent from my SCH-I535 using Tapatalk 2

You will miss Verizon sorely once you do any traveling. No other network comes close to the coverage they have.

I can't jump ship from Verizon either because the carrier I want to go to (T-Mobile) has the same crappy service from when I was with them 2 years ago. If LTE was to come to my area on T-Mobile I would definitely test it and if its worth it i'll jump ship from Verizon. But Verizon has to be the best service I get in my area & i'm still grandfathered in on my Unlimited Data, been getting phones through Swappa & Craigslist for the time being.

To me, it's similar to Comcast - they have high prices, but the best service too. I always have a great signal, blazing fast internet... hard to complain about the price to me. I'm coming from Sprint, who's price was barely cheaper, and the service was terrible.
Sent from my SCH-I535 using xda app-developers app

TMobile FTW!!!

So, in case you didnt notice, TMobile had a event last night as well as Amazon..
For us TMO users, some great news!
-Free unlimited music streaming, not to count against your data
-a new Music station, in conjunction with Rhapsody, free for t mo users
-VOLTE in 16 more cities now..
- a new program that allows a 7 day, "free test of TMO network" with the use of an Iphone 5S to try their network!!!
I just did a speed test inside my house, in the Suburbs of Chicago, one of the new VOLTE cities..
43 megs down, 13 megs up, in my BASEMENT!!!
Kudos to TMO for kicking the competitors to the curb!
http://9to5mac.com/2014/06/18/t-mobile-lte-now-in-16-us-markets-volte-now-covers-100-million-people/
http://newsroom.t-mobile.com/news/t...y-wireless-again.htm?AID=11031750&PID=6147683
http://newsroom.t-mobile.com/news/t-mobile-rhapsody-introduce-unradio.htm
http://newsroom.t-mobile.com/news/t-mobile-sets-your-music-free.htm

I'm in Columbus, Ohio one of the Wideband LTE markets and my speeds haven't gone any higher yet so not sure it's activated in my area yet. Still good speeds without Wideband LTE.
I don't think VOLTE is big deal.
I'm still kind of pissy that T-Mobile pulled a fast one and sent me renew later for my discount but dropped the association. lol I told TmoNews about and they did a story on it. Back when T-Mobile tried to drop discounts but didn't because customers were pissed they said current people with a discount would be grandfathered in. I have 4 lines and the savings was over 20 bucks. Not all about the money just the way T-Mobile messed up the discount thing not once but twice and I'm not alone. I have a discount AT&T and Verizon and looking into Cricket Aio.
http://www.tmonews.com/2014/06/aaa-and-pta-members-losing-their-t-mobile-monthly-discount/

well, after dealing with the horrible Sprint Network, and the horrible death star of ATT, for me, at least, TMobile is a fantastic, breath of fresh air..
God help us if they merge with Sprint..

Woot woot
Sent from my LG-D959 using Tapatalk

I was with Sprint 14 years and left them a year ago for T-Mobile because they kept telling my slow web speeds was because of four of my phones were defective. lol If the Sprin T-Mobile merger happens I'm probably gone even if T-Mobile is running the show. I don't see how the will lower prices like the Softbank owner says but probably awhile before it happens if it happens at all. The good thing is T-Mobile is lowering prices for all the carriers.
Sorry I'll shut up now. haha

yeah, quit hijacking my threads!!!
I had Sprint for 10 years, and actually liked them alot, until they were bought by Softbank; then they became just as tough to deal with as ATT/Verizon, plus, their network went to hell, and even though Chicago was one of their first cities with the new network, we couldn't even make calls in our house, let alone get any reliable data speed..
I am counting on the FTC to not let this merger happen, and if they do, I will probably just buy a Virgin Mobile phone and go that route; all the "major" carriers really suck now, except TMO, IMO, and its not worth partnering with any of them at this point.

Well apparently the rhapsody deal is only for the credit check unlimited plans. If you're on the no credit check unlimited plan you have to pay Four to Ten dollars for service. I've been having issues the past few day with my service in Dallas getting 5-10megs where I normally get 35-50 megs down and for a long time. Apparently there is something going on that should be corrected in the next 72hrs said the T-Mobile rep. I'm hoping they're upgrading or something, but I don't see getting much higher than I'm used to atm.
EDIT: Well after reading Dallas is also one of the cities supposed to recieve volte today so that could be the reason for the current troubles.

Wait so this music thing, you can use it without it affecting your data? Cus I have 2gb and it would kill my data
Sent from my LG-D801 using XDA Free mobile app

your answer is right here
http://newsroom.t-mobile.com/news/t-mobile-sets-your-music-free.htm

sweets55 said:
I'm in Columbus, Ohio one of the Wideband LTE markets and my speeds haven't gone any higher yet so not sure it's activated in my area yet. Still good speeds without Wideband LTE.
I don't think VOLTE is big deal.
I'm still kind of pissy that T-Mobile pulled a fast one and sent me renew later for my discount but dropped the association. lol I told TmoNews about and they did a story on it. Back when T-Mobile tried to drop discounts but didn't because customers were pissed they said current people with a discount would be grandfathered in. I have 4 lines and the savings was over 20 bucks. Not all about the money just the way T-Mobile messed up the discount thing not once but twice and I'm not alone. I have a discount AT&T and Verizon and looking into Cricket Aio.
http://www.tmonews.com/2014/06/aaa-and-pta-members-losing-their-t-mobile-monthly-discount/
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Tmo has not dropped state employee discounts. I switched from Verizon because they were cleaning me out even with their discounts. Tmo costs me 80/mo less than big red. And the coverage in the sticks with Tmo is not as bad as I thought it would be.
Btw just got my G2 the other day and I am loving this phone!
Sent from my LG-D801 using XDA Free mobile app

brons2 said:
got my G2 the other day and I am loving this phone!
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Yep. this is the most all-around pleasing phone I';ve ever owned.

My dad is retired from the military so I'm going to make him a authorized user so we can get our discount back.
T-Mobile couldn't tell me what 16 Wideband markets were active. Then another T-Mobile told me "although wideband LTE is available in 16 markets every tower in that market may not support it yet. We will continue to improve and you will continue to see advancements in the future! A customers reply "if T-Mobile doesn't have the info on when these cities would be activated why would T-Mobile announce that they are in 16 new cities now. They didn't say it's coming they said we are now in 16 new cities with wideband LTE. This is very unprofessional to say the least. Good point...
I really liked the G2 but the curved design got me with the Flex. The G2 would probably feel small now.