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What the heck was I thinking????

Walked into a Verizon store so my girlfriend could get a new phone. As the salesman was helping her out, he started up a conversation with me about who I had service with and what phone I was using.
Like a gun slinger pulling out his shiny nickle plated revolver I smuggly produced my fully hacked and modded Samsung Captivate. He was seriously impressed with it. Especially that I had a 2.2.1 ROM loaded on it with all the bells and whistles.
Then the fun was over and he hit me where it hurt....."How much are you paying each month for your service?"
To shorten up this story I will just skip to the part where he offered me a service plan on my 3 lines (2 of which are Captivates) that was almost too good to be true, and before I new it, my poor cappy was now nothing more than a hopped up mp3 player, and I was the new owner of a Droid X.
Its been 2 days, and I have yet to have a conversation where the phone doesn't shut down in the middle of it. I have flashed the latest and greatest ROM over on the Droid X side but it still reboots at will. I have found numerous people with the same problem after searching Google, but no fixes for it.
Coincidentally, the second droid is doing the same thing.
To be honest, even without the reboot issue, the DX just doesn't compare to my Captivate in any way.....well except for one. The GPS is stinking flawless on the droid.
I want to drive by the Verizon store and throw all three phones through the window and go back to AT&T begging them to take me back without either of them charging me out the yahoo in penalties.
Does anyone know if I can switch back without any issues or is Verizon and AT&T both gonna stick it to me? I made the purchase 7pm Sunday the 16th.
Its worth mentioning that two numbers have been ported over to Verizon and one will not be for another week or two. So technically I still have an account with AT&T.
Thanks in advance for any replies.

At&t should be able to restore your numbers on your account. Basically everything goes back to the way it was before you ported. Then you should get credited back for the ETA fees if they already billed you for it. There may be reactivation fees though...
Doing so would also automatically cancel your Verizon account so you would need to return all the equipment back to them otherwise they'll charback your credit cards for the retail prices of the phones.
Sent from my SGH-I897 using XDA App

I am actually very tempted to switch to Verizon solely due to all the scrap and issues that ATT has given me in the past. And that their 4G network promises to bring only mediocre speeds is not appealing either.
I mean, I love my Captivate, but I don't think that ATT's service is worth the money or hassle. If my workplace wasn't paying and forcing me to stay, I would have jumped ship 4 years ago.
(Why didn't you get a HTC Droid Incredible? What were you thinking? )
Sent from my Samsung Galaxy S using XDA App

All of my friends with Droid X's talk them up bigtime, then they see my screen and the realize that for them, black is just dark grey.

You should have 30 days to go back to Verizon and tell them thanks, but no thanks.

Verizon gives you 30 days to try out new phones. all you have to do is return it and they will charge you a pro-rated amount for the service that you used, nothing else. No etf's or any penalties. And I'm sure AT&T would be more than willing to take you back, especially if you are coming back from verizon.

No lie, I have heard horrible things about DROID. My buddy has replaced his 3 times.

Aus_Azn said:
I am actually very tempted to switch to Verizon solely due to all the scrap and issues that ATT has given me in the past. And that their 4G network promises to bring only mediocre speeds is not appealing either.
I mean, I love my Captivate, but I don't think that ATT's service is worth the money or hassle. If my workplace wasn't paying and forcing me to stay, I would have jumped ship 4 years ago.
(Why didn't you get a HTC Droid Incredible? What were you thinking? )
Sent from my Samsung Galaxy S using XDA App
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I have no problems with att, and verizon's 4g speed is still less than the six mb/s att's 3g pulls down. I seed no reason to switch to verizon. slower, less coverage, customer service is crap, phone are ****e... Att has been nothing but gold to me.
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skatcat31 said:
I have no problems with att, and verizon's 4g speed is still less than the six mb/s att's 3g pulls down. I seed no reason to switch to verizon. slower, less coverage, customer service is crap, phone are ****e... Att has been nothing but gold to me.
Sent from my SGH-I897 using XDA App
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Verizon's theoretical speed is upwards of 15Mbps last I checked. AT&T's 3G coverage seems to be pretty shoddy for me; often when I'm travelling, I am forced to EDGE; it doesn't really bother me that much, but means my internet is heavily crippled. For customer service, ATT's bricked 4 of my phones and asked me to pay. I don't think it gets much worse than that; at least I managed to force them to upgrade my RAZR V3 to a V3XX after it just died within 2 months, then to send me a new one when they bricked that while unlocking it, then sending me a new LG Shine after bricking that while unlocking it when I owned it. Worst was when they bricked my Bold 9700 when they told me to update it after my data got spontaneously wiped.
AT&T has no good phones save for the Captivate and the iPhone (both of which are debatable at this point), so I have no clue what your point there is. Any of Verizon's Droids destroy both.

Aus_Azn said:
Verizon's theoretical speed is upwards of 15Mbps last I checked. AT&T's 3G coverage seems to be pretty shoddy for me; often when I'm travelling, I am forced to EDGE; it doesn't really bother me that much, but means my internet is heavily crippled. For customer service, ATT's bricked 4 of my phones and asked me to pay. I don't think it gets much worse than that; at least I managed to force them to upgrade my RAZR V3 to a V3XX after it just died within 2 months, then to send me a new one when they bricked that while unlocking it, then sending me a new LG Shine after bricking that while unlocking it when I owned it. Worst was when they bricked my Bold 9700 when they told me to update it after my data got spontaneously wiped.
AT&T has no good phones save for the Captivate and the iPhone (both of which are debatable at this point), so I have no clue what your point there is. Any of Verizon's Droids destroy both.
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i also hate at$t, but in my area it is great!! and yeah i want the infuse! i need a bigger screen,atrix will be aswome im sure, just root, flash and love life

I got a free dell streak from my dell Rep and it is easily day shiznit. It came with froyo preloaded and it is unlocked. Works great on att but there is no compatiable software for front facing webcam.
Can't beat it really. And the GPS works instantly
For realz
Sent from my Dell Streak using Tapatalk

I talked to the verizon rep that sold me my phones. He replaced the dx's (which have worked flawlessly btw), and told me to give it a couple of weeks before I made my move.
I have to admit, I'm liking the new coverage. I'm not getting the 2 and 3mgs download speeds I was getting on my cappy, (which I could only get in very few areas) but I am getting about 1.5mgs on the dx almost everywhere with verizon coverage.
The dx isn't a elegant a my cappy and I have had to jump through a couple of hoops to get a custom rom installed, but it is just as functional, and the gps has been spot on.
I miss my captivate pretty bad, but as the initial shock is wearing off, verizon doesn't seem do bad.
I still have a couple of weeks to decide and my cappy is still sitting on my dresser just incase.
Sent from my DROIDX using XDA App

It's pretty retarded to leave AT&T when we're a matter of weeks away from the holy grail of Android.

derek4484 said:
Verizon gives you 30 days to try out new phones. all you have to do is return it and they will charge you a pro-rated amount for the service that you used, nothing else. No etf's or any penalties. And I'm sure AT&T would be more than willing to take you back, especially if you are coming back from verizon.
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Just to correct everyone about the "30 days" to return/cancel your service with Verizon. On Sunday the 16th (the day the OP purchased his phone) Verizon implemented a 14 day (not 30) day period to avoid the ETF.
I know this because I work at a national retailer who sells Verizon phones.
That explains why the rep said "just give it a couple more weeks." Wow do I hate people who try to screw others over (the rep in this case).
"You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii)."
http://www.verizonwireless.com/ReturnPolicy.shtml

I know 2 people with Droid X's and TBH they are horrible. I'm not saying SGS phones don't have their own unique issues but the "official" 2.2 for the Droid X is seriously just bad. They both have random shutdowns/reboots and they are sluggish compared to SGS phones. The one lady I know used my cappy and didn't understand why her droid was was so much slower...at everything. I told her that's what she gets for buying a phone because it's "Cool" because they have a commercial for it ever other commercial break. Also did you look into if you get a discount through ATT for your job? I get 20% off my bill (5 phones, 3 cappys, iphone3g, crap flip phone) for a company I haven't worked for for like 4 years now.
As for the Streak, I burned all my Jinco's 15 years ago and bought jeans that fit. I don't care how great it supposedly is or isn't, a 5" phone is to big to fit in a normal pair of jeans comfortably and not look retarded.

MikeyMike01 said:
It's pretty retarded to leave AT&T when we're a matter of weeks away from the holy grail of Android.
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That might be true Mike but my money says you'll be pulling your hair out trying to port 2.3 over to the Atrix with its locked up boot loader when the Bionic is to be released with it already.
And its almost a sure bet you can tack on about 6 to 8 months on AT&T's promised release date on any phone they advertise.
Originally Posted by derek4484 View Post
Verizon gives you 30 days to try out new phones. all you have to do is return it and they will charge you a pro-rated amount for the service that you used, nothing else. No etf's or any penalties. And I'm sure AT&T would be more than willing to take you back, especially if you are coming back from verizon.
Just to correct everyone about the "30 days" to return/cancel your service with Verizon. On Sunday the 16th (the day the OP purchased his phone) Verizon implemented a 14 day (not 30) day period to avoid the ETF.
I know this because I work at a national retailer who sells Verizon phones.
That explains why the rep said "just give it a couple more weeks." Wow do I hate people who try to screw others over (the rep in this case).
"You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii)."
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This is correct. He told me this Tuesday. I bought the phones Sunday. So I have until the next saturday to make up my mind.

Just so you know, Verizon's is CDMA which means it will have weaker call signal and stronger data signal. The signal bars only report your data signal, not your voice call signal. It can be very deceiving.
Also, you cannot use data while using the phone to talk to someone. So you can't say, "Let me look it up right now." Because it will just say "No Data Connection."

if you decide to stay with verizon, make sure you check your bill each month. vzw likes to add bogus fees that most of their customers don't even notice. this happened to both me & my gf (on separate accounts)

First Verizon's return policy is 14 days after that etf is 375$ no matter where u r n contract, 2nd they don't have a 4G phone that has 4G speeds nor do any carrier. ATT speeds are greater at 3G than all competitors except tmo areas that are using their upgraded 3g network they claim is 4g and they r barely faster but they have a small area their coverage covers without losing Singal since they "changed their 3g".
And who would do the droid x over the cappy? That sales man must be good at what be does because stock the cappy kills droid x in all benchmarks and speed tests for network since Verizon 3g network is the slowest of all major carriers. Do a speed test bet it don't do more then 1.2Mbps down when I can get 5Mbps on my cappy with ATT.
ATT 4G when it is rolled out will do 4-5x faster then what it does now which is suppose to be 7Mbps x 4 so around 28Mbps down is insane... my phone is already faster then a lot of dsl providers...
Anyway not flaming just wanted to put my 2cents in with facts. My brother owns a droid x its not bad but cappy is one nice piece of hardware
Sent from my SPH-P100 using XDA App

Just wondering why the op was in the Verizon store. Take her to an AT&T store man! But, to each their own.
Personally, I am looking forward to the Atrix.
Sent from my SGH-I897 using XDA App

AT&T&T-Mobile - oh boy! we are really in trouble!!!

oh boy! we are really in trouble!!!
http://www.engadget.com/2011/03/24/...s-fcc-again-with-atandt-3g-bands-a-pre-acqui/

It's not that bad. After a month with them they remove your frontal lobe and implant a chip. Once you're assimilated and become one of their minions, you'll stop complaining and begin worshipping Lord Jobs. Believe me, resistance is futile.
Sent from my at&t Vibrant 4G using XDA Premium App.

This is a moot point. The vibrant and similar already work with at&t bands. Otherwise what would be the point of unlocking?
Sent from my SGH-T959V using XDA App

they gave it a new model number SGH-T959P

chadster214 said:
they gave it a new model number SGH-T959P
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I knew about this device back in mid jan. Just never knew what it was. Lol
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calin75 said:
It's not that bad. After a month with them they remove your frontal lobe and implant a chip. Once you're assimilated and become one of their minions, you'll stop complaining and begin worshipping Lord Jobs. Believe me, resistance is futile.
Sent from my at&t Vibrant 4G using XDA Premium App.
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ROFL!!!!
Sent from my SGH-T959V using XDA App

You T-Mobile babies stop crying
AT&T is not that bad....in fact in my hometown it's great! I get HSPA/3G speeds all day long while my wife (a T-Mobile user) can't get anything but Edge/2g on her so called Galaxy S "4G"...lol hehe.......about 45 minutes out of town she can though. Which goes to show, although T-Mobile has the fastest down/up speeds, they do not have the range of service satellites they need to cover these small, lost, and forgotten towns out here.
But with the combined power of almighty AT&T, the impossible becomes possible, thus conquering little guys like Sprint, Verizon who forcefully bully their way on to consumers with promising and emasculate devices that carry overpriced, heart ripping contracts that leave people dam near pulling the lint out of their pocket to pay bills

The only way this will be good is if they don't jake up my bill and get rid of my unlimited. I have great coverage where I live but when I go on a little trip and I mean little I lose recwptionrecwption
Sent from my SGH-T959V using XDA App

I predict a few things happening.
1 ) All the prices will be jacked up by at least $20 to $30 & for no good reason but to pad the paychecks of the executives.
2) Customer Service will be ****-tastic for what ever is left standing.
3) What ever phones come out under this new arrangement will be chit-locked like the iPhone & we will have to resort back to exotic tricks to get the devices rooted / unlocked.
It will happen, just wait for it... Make sure you have an unbrella for when it does.
/rant
AT&T has a problem with it's customers. Their problem is that they are being provided a service. Their solution to this problem is to take people's money and not provide any service.
/end-rant

Speculation is that AT&T will likely have to divest itself of 40 to 50 percent
of T-Mobile USA customer base and the likely winner of that will be Sprint.
So if you stay with TMO to see what the outcome is you might not
end up with AT&T, but with Sprint.
http://www.tmonews.com/2011/03/anal...to-divest-part-of-t-mobile-possibly-to-sprint

Orionshock is on the money. I like T-mobile. I do not like AT&T.
It's nothing but bigger bills & mierda for T-Mobile customers. Send an email to your congressman, for whatever it's worth.

One of my paintball buddies says he has an out of state friend that works for AT&T
and he is in Florida right now working on T-Mobile towers.
I was hoping this nightmare would go away but apparently AT&T has greased
some palms at the FCC and DOJ and are sure this is a done deal.

COOL!!! full 3g speed on my 5 1/2 year old baby girl's toy phone... IPHONE4 lol

+1
orionshock said:
I predict a few things happening.
1 ) All the prices will be jacked up by at least $20 to $30 & for no good reason but to pad the paychecks of the executives.
2) Customer Service will be ****-tastic for what ever is left standing.
3) What ever phones come out under this new arrangement will be chit-locked like the iPhone & we will have to resort back to exotic tricks to get the devices rooted / unlocked.
It will happen, just wait for it... Make sure you have an unbrella for when it does.
/rant
AT&T has a problem with it's customers. Their problem is that they are being provided a service. Their solution to this problem is to take people's money and not provide any service.
/end-rant
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...and the 10 chars

All of the announcements are a bit over zealous. It would take over a year IF the government even allowed the merger, since they would be a sim card monopoly in the US.. doubt it will happen if you ask me.

Not so fast. Sprint is saying Don't let it happen. http://www.bloomberg.com/news/2011-...-mobile-deal-will-harm-industry-users-1-.html

Made the switch...

TO Sprint! While I liked my G2X and LOVED all teh support it was getting from all of the developers, the service in my area was just unbearable. Since I moved here 4 years ago I was not able to even stream a song or pandora on the crap EDGE network.
I got the Samsung Galaxy SII Epic 4G Touch and I am loving it so far. I got a hell of a deal and couldnt pass it up. I know Verizon is a better network to be on but it was $30 more and it wasnt truly unlimited like Sprint is.
I got my G2X through Best Buy Mobile and signed up for the buy back program.. well today I went to go see how much that buy back is worth and they gave me $450 for my G2X! It was too good to pass up. So with that $450 I paid the $200 for the new sprint phone, and another $200 for terminating T-mobile contract and walked out of the store with a $50 best buy gift card. It blew my mind, I got paid to switch to a better network and better phone.
Just wanted to shout out to all the devs and support and thanks for all the frustrating times with the old beast.

dev_man77 said:
TO Sprint! While I liked my G2X and LOVED all teh support it was getting from all of the developers, the service in my area was just unbearable. Since I moved here 4 years ago I was not able to even stream a song or pandora on the crap EDGE network.
I got the Samsung Galaxy SII Epic 4G Touch and I am loving it so far. I got a hell of a deal and couldnt pass it up. I know Verizon is a better network to be on but it was $30 more and it wasnt truly unlimited like Sprint is.
I got my G2X through Best Buy Mobile and signed up for the buy back program.. well today I went to go see how much that buy back is worth and they gave me $450 for my G2X! It was too good to pass up. So with that $450 I paid the $200 for the new sprint phone, and another $200 for terminating T-mobile contract and walked out of the store with a $50 best buy gift card. It blew my mind, I got paid to switch to a better network and better phone.
Just wanted to shout out to all the devs and support and thanks for all the frustrating times with the old beast.
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I love you...

Wow... I couldn't pass that up either, that's craziness. What dl speeds are you getting on sprint? Doing some window shopping now in case the merger goes through.
Sent from my LG G2x

It's funny how this works. I dumped Sprint for the same reasons. Their network in my part of NYC was yuck.
Sent from my LG-P999 using Tapatalk

I dumped sprint too for T-Mobile about 2 weeks ago. Their data speeds were crazy slow in phoenix.
Sent from my LG-P999 using XDA App

Yeah I dumped Sprint earlier this year. Couldn't stand the thought of paying $10 extra a month for "smart phone fee" that used to be called "4G" data fee. Of course my city doesn't have Sprint 4G so you could understand how I felt about that bogus fee. My Sprint 3G download speed at home was 100-300kb per sec. I am getting 7-8meg per sec download with Tmobile. I also got 1 bar with Sprint at home and I get full bars at home with Tmobile.

pottyvick said:
I dumped sprint too for T-Mobile about 2 weeks ago. Their data speeds were crazy slow in phoenix.
Sent from my LG-P999 using XDA App
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Ya my buddy on sprint with his nexus s sitting right next to me gets 1.2mb down and I get 8mb down during peak hours he wasn't too happy with his choice either. Best wishes to the OP, how is epic touch, SGSII?
Sent from my LG-P999 using XDA Premium App

Thanks folks, I only get 1.2Mbps here inside on 3G. I read everywhere that sprints 3G is slow but it sure beats the heck out of 128Kbps to where I cant even use Pandora while going for a jog. I can still watch youtube and stream netflix and all ther other stuff just fine. T-mobile has no support in my area whatsoever, Best Buy Mobile carried their phones here for like 8 months and just dropped them all last week and picked up Cricket of all things... I did like HSPA+ here in the Twin Cities (Minneapolis / St. Paul) I pulled like 5 down but I was with my friend that just got the LG Revolution and he pulled 12 down which was pretty nuts.
The SGSII is pretty sweet, Its living up to the hype I gues. Its really speedy and the screen is nice. I used to have a Vibrant before the G2X and everybody knows how crappy the GPS was on that among other things which is why I was leary on getting another Samsung. I have run GPS test side by side and the G2X never gets anything below a full green par and 6.1 foot accuracy, and this SGSII took alot longer to get to the 6.1 foot accuracy and didnt lock onto half of the satellites the G2X did and the signal strength was less than half. Aside from GPS I think the SGSII wins in every catagory, it takes amazing phones, I just wish with this huge 4.53" screen that the resolution was better but its hardly noticeable.
I was going to hold out for T-mobiles variant of the SGSII but it doesnt have the Exynos and I was never going to see the 42Mbps ever around here anyways so I had enough of not using internet without wifi. I also kind of wanted to see what teh Nexus Prime was going to be like but it seems like every phone that ever comes out has some sort of huge problem with it especially the G2X and first gen galaxy S phones. And who knows if the Prime is going to have some sort of defect. There are no major hardware problems reported of the SGSII so far and thats all that mattered to me. It has everything I need. I would assume there is going to be ALOT of support for this new device since all the first gen EVO people are probably getting an upgrade soon and want it and there have boon tons of people coming from the Evo 3D because well.. that device blows.

Well it seems that all of samsungs new phones are based off of the galaxy s design in some way or another so you would have to think that with each iteration it gets better. I'm sure the prime will be a beast of a phone. I felt the nexus s was outdated before it even launched
Sent from my LG-P999 using XDA App

damn i should start buying from BestBuy too...That's a helluva deal!
I was a Sprint customer for 6 years...and was using the Evo before i decided to go to Tmo. Sprint started charging extra fees out of nowhere...it got pretty crazy.

babymatteo said:
damn i should start buying from BestBuy too...That's a helluva deal!
I was a Sprint customer for 6 years...and was using the Evo before i decided to go to Tmo. Sprint started charging extra fees out of nowhere...it got pretty crazy.
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Yeah their insurance is WAAAAAY better too. I highly suggest it. Its like $2 more than sprints but i can smash the phone weekly without question and they will replace it with no deductible no questions asked.. now that I think about it HAHAHAHAHA I gave them my G2X with MIUI running on it, they never even bothered to check it while i was in the store. They probably messed around withit thinking it was some phone from the future. I miss MIUI Touchwiz sucks.

My main reason for dumping Sprint was because in summer of 2010, I got 2mbps on evdo, in August 2011 I was slower than edge. The 10 dollar fee didnt bother me too bad, but then they took away my yearly phone subsidy. This broke the straw.
Sent from my LG-P999 using Tapatalk

dev_man77 said:
TO Sprint! While I liked my G2X and LOVED all teh support it was getting from all of the developers, the service in my area was just unbearable. Since I moved here 4 years ago I was not able to even stream a song or pandora on the crap EDGE network.
I got the Samsung Galaxy SII Epic 4G Touch and I am loving it so far. I got a hell of a deal and couldnt pass it up. I know Verizon is a better network to be on but it was $30 more and it wasnt truly unlimited like Sprint is.
I got my G2X through Best Buy Mobile and signed up for the buy back program.. well today I went to go see how much that buy back is worth and they gave me $450 for my G2X! It was too good to pass up. So with that $450 I paid the $200 for the new sprint phone, and another $200 for terminating T-mobile contract and walked out of the store with a $50 best buy gift card. It blew my mind, I got paid to switch to a better network and better phone.
Just wanted to shout out to all the devs and support and thanks for all the frustrating times with the old beast.
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Not to be an a$$, but did you research sprint lately? They've made tons of changes to their policies and terms. Not to mention, their network took a big hit with alltell (I think it was theirs) towers being sold off. Their 4g partner clearwire is courting other carriers, and their new 4g partner is having trouble clearing the FCC.
There's been a lot of people leaving lately! I'm sure this can be found with most carriers, but sprint doesn't have anything concrete for the future!
GL! Hope all goes well for you!
Sent from my LG-P999 using XDA App

traumajeff said:
Not to be an a$$, but did you research sprint lately? They've made tons of changes to their policies and terms. Not to mention, their network took a big hit with alltell (I think it was theirs) towers being sold off. Their 4g partner clearwire is courting other carriers, and their new 4g partner is having trouble clearing the FCC.
There's been a lot of people leaving lately! I'm sure this can be found with most carriers, but sprint doesn't have anything concrete for the future!
GL! Hope all goes well for you!
Sent from my LG-P999 using XDA App
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That's why I left Sprint...freaking charges out of nowhere...they said it was statutory fees...x3!
Sent from my LG-P999 using Tapatalk

I made the switch from AT&T to T-Mobile because of service and monthly cost. Good for you if Sprint offers better service in your area.. after all you want your moneys worth. I doubt sprint has the better network between the two though.
Sent from my LG-P999 using XDA App

i left sprint for tmobile because of all the changes and because slow 3g

anybody considering tmobile?

Long story short ive been with verizon for a year and change. This is the thrid time ive been charged for a phone ive shipped back to verizon. Somehow they cant find it in their wharehouse even though fedex says it was delievered. I spoke to upper mangement and they gave me a free gs3 for the troubles "lost my unlimited data" as part of the deal. I was assured i wouldnt see a charge this month and boom, there it was today. Now they reversed the device charge but im stuck with the extra $35 government surcharge. Im kinda ticked and am thinking about canceling my contrct and going to tmobile as they are cheaper and have unlimited data again. Anybody else experienced these type of problems on verizon?
Sorta seeking advice. Im fearful of ever shipping another defective device back. With sprint i could take it in locally and they would fix it or swap it out on spot.

I'm sorry to hear this. I've shipped like 20 things to Verizon literally and it's made it but I was considering tmobile too. Grab a gsm phone and rock it. But it really depends on your coverage.. Tmobile can suck like hell in some areas. They let you buy phones by adding payments to your bill every month and they work with you if you need an extension on your bill.
Verizon charged me for a whole year for a line I wasn't using because I had it suspended and not unbilled suspension. I had no clue there was two different things. And I even told the rep I had no phone for the line so please suspend it. I only found out it was on when a rep called me saying they were hitting the switch because I had another line under my social that was unpaid.
In short.. Give them a go.
Gs3

Yeah i mean i love verizons coverage but this being fearful to ship phones back when i pay for warrenty is crazy. Tmobile has good coverage here. Gonna call up verizon tomorrow and see what can be done. If nothing ill check out other carriers in a few weeks. Im just frustrated today.

fix-this! said:
Long story short ive been with verizon for a year and change. This is the thrid time ive been charged for a phone ive shipped back to verizon. Somehow they cant find it in their wharehouse even though fedex says it was delievered. I spoke to upper mangement and they gave me a free gs3 for the troubles "lost my unlimited data" as part of the deal. I was assured i wouldnt see a charge this month and boom, there it was today. Now they reversed the device charge but im stuck with the extra $35 government surcharge. Im kinda ticked and am thinking about canceling my contrct and going to tmobile as they are cheaper and have unlimited data again. Anybody else experienced these type of problems on verizon?
Sorta seeking advice. Im fearful of ever shipping another defective device back. With sprint i could take it in locally and they would fix it or swap it out on spot.
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The tax usually comes off on the next bill cycle. You don't see it right away when they refund the charge.
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mailingtechnology said:
The tax usually comes off on the next bill cycle. You don't see it right away when they refund the charge.
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I know this but the point is i shouldnt see any charge for their screwup. Iet alone 3x already. I feel as im being punsihed for something that is beyond my control. Thats why im upset.

Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.

x-y-no said:
Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.
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Yea i left sprint after 5 years becuse of horrible service. So i wouldnt go back there. At&t is not worth it so im left with tmobile. I know they have good coverage here and a good lineup of phones. The unlimited data may be a plus too. Ive wanted to go gsm for some time now.

x-y-no said:
Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.
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This. Yes, Tmobile without a doubt is much more affordable... But they do not come in comparison to Verizons service. Verizon honestly has the best coverage, but their customer service is lacking heavily compared to other carriers. Of course this is just from my personal experience...
Samsung Galaxy S3

luis86dr said:
This. Yes, Tmobile without a doubt is much more affordable... But they do not come in comparison to Verizons service. Verizon honestly has the best coverage, but their customer service is lacking heavily compared to other carriers. Of course this is just from my personal experience...
Samsung Galaxy S3
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I think customer service is lacking at all companies today. The lack of knowledge from reps throughout different companies and industries is just mind blowing. Seems like no one gets trained on the products they sell anymore. They just make stuff up and unless you educate yourself you would never know that you are being lied to most of the time from these people.
Don't know if it has to do with lots of turnover, lack of training, or companies just not caring but it really is sad when a sales guy or service guy does not know their product and the average consumer doesn't know enough to challenge what they are told.

[email protected] said:
I think customer service is lacking at all companies today. The lack of knowledge from reps throughout different companies and industries is just mind blowing. Seems like no one gets trained on the products they sell anymore. They just make stuff up and unless you educate yourself you would never know that you are being lied to most of the time from these people.
Don't know if it has to do with lots of turnover, lack of training, or companies just not caring but it really is sad when a sales guy or service guy does not know their product and the average consumer doesn't know enough to challenge what they are told.
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Very true. I don't think any training is needed when you read your responses to your customers off a computer. Most of them give very generic responses. It's funny actually.
Samsung Galaxy S3

Verizon is amazing with business customers. Above and beyond anything I dealt with when I had a tmobile business account, and Verizon does have the best coverage and the fastest speeds. What is the point of unlimited data when it doesn't work when you need it.
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TheGeXX said:
Verizon is amazing with business customers. Above and beyond anything I dealt with when I had a tmobile business account, and Verizon does have the best coverage and the fastest speeds. What is the point of unlimited data when it doesn't work when you need it.
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You are the only one that posts your location. I'm in Houston and you have to be within the Samsung radio range of the towers throughout Texas. During hurricane on Tmobile if it works at your house normally 3 miles from freeway you have to go to freeway or tower to get service. If we travel in Texas my son who is on Tmobile has to use my phone. If you are more than 3 miles from any major freeway in a metro area in Texas under good weather conditions you can hang up any signal. Tmobile only rents the towers that are on the freeway in Metro areas and about every 10 miles in between. Verizon either buys or rents every tower in the state. That is the difference.

after comparing prices im certain we will give tmobile a try next month. probably get myself the note 2 and my wife a galaxy s 3.

Do they still do the loaner phone to try out the service before you sign up? Just curious...
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TheDiabolicaL1 said:
Do they still do the loaner phone to try out the service before you sign up? Just curious...
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dunno, ive never heard of any such thing.

TheDiabolicaL1 said:
Do they still do the loaner phone to try out the service before you sign up? Just curious...
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I think they do. They have signs every were around my area to "test drive" there service. I'm thinking about switching because my wife is jealous of NY s3 and wants one now and I'm not gonna pay Verizon's crazy prices for there new share everything plan....and loss my unlimited data!
Sent from my S3 running Eclipse 2.1

I have a sweet deal on Verizon, 3 lines unlimited with 1400 minutes, plus insurance on the 3 lines, with wife's discount, we pay $165 a month. I have never had anything but great customer service, sometimes you need to call a few times to find the right rep! I would never leave Verizon, coverage cannot be beat.

I thought about TMobile but when my wife and I went into a local store they told me $150 down per line (to go towards the phone cost apparently) which gets refunded with a rebate then they wanted $20 per month for 20 months (so $400 per phone). I laughed in their face and said I'll stick with VzW where I can pay $200 for a phone and have better coverage.

You'll be sorry if you go with T-Mobile. Good luck going on any sort of vacation. Biggest regret of the carriers I've had is T-Mobile. I paid the $200 ETF and ran. Which ended up being $285 after all thee BS fees. $23 government related usage fee? Never had to pay that until I terminated. They rip you off, on top of their crap service.
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josh995 said:
You'll be sorry if you go with T-Mobile. Good luck going on any sort of vacation. Biggest regret of the carriers I've had is T-Mobile. I paid the $200 ETF and ran. Which ended up being $285 after all thee BS fees. $23 government related usage fee? Never had to pay that until I terminated. They rip you off, on top of their crap service.
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well as ive said sprint & at&t are not an option. so unless i go prepaid what else can you do?

Who's jumping ship after their contract is up?

I have to say, after 8 years with VZW, I'm finally throwing in the towel and moving onto another network who actually respects their customers. With the lack of updates and feature support to their tiered data plans, it just doesn't seem logical from a consumers perspective to stay with a company that's hell bent on invading your privacy while offering little to nothing in return. If you're in the same boat, what network are you planning on joining and why?

I really wanted to go to t-mobile so I can cut my bill in half with them but they don't have lte where I live yet and their 4g does not penetrate my work area. I just preordered my gs4 with verizon and its the last phone I will have with them unless they give us our early upgrades back and also let us upgrade from our unlimited data lines. For now I am very satisfied with their service but my days with them are definetly numbered
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I've only had Verizon now for about 9 months, and I've been regretting getting it since about 3 months in when I realized that you can pretty much only use these phones on Verizon (I've seen threads where they use them on other carriers, but it looks really complicated). Not to mention I pay roughly $55/ month just for data alone, which is just 1 GB. I dont even want to get started on how stupid that tiered data is--I know it makes them money, but I also know it doesnt cost them nearly as much as what they charge for it. I will most likely cancel my contract as soon as I get some cash to get out of it. As far as 4G is concerned, its nice to have and all, but it seems to just blow through my whole 1 GB of data in no time flat. Not to mention I use maybe 50 minutes of talking/ month, and about the same text messages. I only got Verizon so I could have a fancy phone, and I got that, and now I'm seriously paying for it. If I could get this bastard to work on Straight Talk I would be set, but I'm pretty sure the easiest way is to buy a TMo or ATT variant (you know, unless someone has a tip they would like to share )
TL;DR
**** Verizon, and I'm totally jumping ship ASAP

Would like to change, but stuck with Verizon in Upstate NY. AT&T is EDGE speeds at best outside the cities. Most houses act like Faraday cages and since I am on call I need voice and data to work almost all the time. AT&T would constantly drop calls. Sprint isn't bad for voice, but high speed data is lacking in most of the boonies. T-mobile is like AT&T (but worse).
So yeah, I'm rocking a $230/mo family plan for 4 smartphones, a dumbphone, and a measly 4GB of data a month (that is with a 21% corp discount).
Woohoo!!!

There are lots of reasons to hate VZW, but there is one reason to love them: Network coverage. A few months ago I was in ruralish Virginia, and I had 4gLTE. Those towers don't pay for themselves...

Shibby87 said:
I have to say, after 8 years with VZW, I'm finally throwing in the towel and moving onto another network who actually respects their customers. With the lack of updates and feature support to their tiered data plans, it just doesn't seem logical from a consumers perspective to stay with a company that's hell bent on invading your privacy while offering little to nothing in return. If you're in the same boat, what network are you planning on joining and why?
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Ummmm , I've never had a problem with Verizon and I can say that they most definitely do respect their customers . I have mostly positive things to say regarding my total experience with Verizon.

Well I was able to email the President of the Southwest Region of SoCal, got the network extender (cause my base has no coverage for any cell phone service) for free. And everywhere I go I at least got coverage. I've wanted to jump ship for quite sometime

Verizon = bad, others = WORSE!
I rate 'em like this, on a scale of 1 to 10 with 10 being the best:
VZW = -2
T-Mo = -1.5 (slightly better CS but poor coverage)
AT&T = -6,593,865,432
Sprint = Will they be in business tomorrow?
NOTE, all carriers suck, nobody even rates a zero and I'm in a really good mood so I rated AT&T's "We don't care" CS and "Oops, we dropped your call" network much higher than they really deserve.
I'm sticking with VZW.

I have mostly positive experiences with Verizon and with Sprint but I had bad experiences with T-Mobile and AT&T. With t-mobile it was mainly bad cell coverage while AT&T it was customer service.

I pay 55$ a month. 2gb internet, unlimited calls to cellphones , 500 landline minutes (unlimited on weekends and weekday nights I think) unlimited texting, 4g is good here in Houston. I've been thinking when my contract is up, T-Mobile. Maybe back to cricket even. I just don't know anymore.
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I have really been contemplating switching to T-Mobile. I'm in NYC and LTE in Manhattan during the middle of the day is no better than att/tmobile hspa. I rarely get over 10mbps with my galaxy s3. But the overall coverage is great and I really don't want to give that up. I hope that with metro pcs T-Mobile can expand their service.
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Sadly jumping ship isn't an option for me since verizon has the best signal and data where i live. I'm just holding out for the next nexus on verizon.

Neverendingxsin said:
Sadly jumping ship isn't an option for me since verizon has the best signal and data where i live.
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Same here. I've been with Verizon for probably ten years and although their custom firmware settings on phones and fairly high prices grinds on me a bit where I live they're still the best game in town. Just renewed with them for two more years when I got this pair of i535s from Best Buy.

I hope every one here knows that if you have unlimited data with Verizon and you UPGRADE YOU CAN STILL KEEP YOUR UNLIMITED PLANS. THERE IS ALOT OF MISS INFORMATION ON THIS:banghead::banghead:. I UPGRADED AND KEPT MINE.ALSO MY BOSS DID MY INLAWS AND THATS RIGHT MY BARBER.IF YOU HAVE ANY QUESTIONS JUST ASK ME.DONT BELIEVE THE INFO SAYING U HAVE TO GO TO TIER OR SHARE PLANS:thumbup::thumbup::thumbup::thumbup::thumbup::thumbup:
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kenbrownstone said:
I hope every one here knows that if you have unlimited data with Verizon and you UPGRADE YOU CAN STILL KEEP YOUR UNLIMITED PLANS. THERE IS ALOT OF MISS INFORMATION ON THIS:banghead::banghead:. I UPGRADED AND KEPT MINE.ALSO MY BOSS DID MY INLAWS AND THATS RIGHT MY BARBER.IF YOU HAVE ANY QUESTIONS JUST ASK ME.DONT BELIEVE THE INFO SAYING U HAVE TO GO TO TIER OR SHARE PLANS:thumbup::thumbup::thumbup::thumbup::thumbup::thumbup:
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I've heard the only way to do that is to buy a phone at full retail price. Is there another way?
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mike86325 said:
I've heard the only way to do that is to buy a phone at full retail price. Is there another way?
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Yes ......call them and tell them after you upgrade you want your unlimited back .They will give it to you. But call before you upgrade so it will be in your file. This only can be done on the phone not in any store. When you upgrade just take the 2gb plan. Then when you get the phone call them back and tell them to put the unlimited back on. They do this for loyal customers. Don't let them tell you they don't cause they do. The person you speak to might not know so ask for another rep.Don't upgrade until it is in you file saying they will give it back to you after wards. This works I know for a fact. This is just not advertised. I only learned because a rep was nice enuff to tell me.....So spread the word...Its called The Loyal Customer worry free exchange program......THIS DOES WORK .I UPGRADED MINE AND MY WIFES.PLUS MY BOSS AND BARBER( I get free hair cuts now lol):thumbup::thumbup::thumbup::thumbup:
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Thanks so much for the advice! I still have a little less than a year left, but ill have to remember this when I go to upgrade!
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You will miss Verizon sorely once you do any traveling. No other network comes close to the coverage they have.

I can't jump ship from Verizon either because the carrier I want to go to (T-Mobile) has the same crappy service from when I was with them 2 years ago. If LTE was to come to my area on T-Mobile I would definitely test it and if its worth it i'll jump ship from Verizon. But Verizon has to be the best service I get in my area & i'm still grandfathered in on my Unlimited Data, been getting phones through Swappa & Craigslist for the time being.

To me, it's similar to Comcast - they have high prices, but the best service too. I always have a great signal, blazing fast internet... hard to complain about the price to me. I'm coming from Sprint, who's price was barely cheaper, and the service was terrible.
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