[Completed] Broken Screen / Control Phone with PC via USB / Vysor - XDA Assist

I've done some research but nothing seems to be working yet...
The LONG story:
My screen is broken but my phone is still working.
Goal:
- Control my phone via USB cable on my PC.
- Backup my **** and get a new phone.
Software installed:
- ADB Driver
- Android SDK Developer Tool
- Vysor (Google Chrome App)
Process:
I thought I could control my phone with Developer Tool, but I have no luck so far. The most promising tool is Vysor, but when I press Find Devices after I've connected USB, my phone doesn't show up. Advises would be great appreciated!
Rewards:
- My sincere gratitude
- Good karma

Vicvondoom said:
I've done some research but nothing seems to be working yet...
The LONG story:
My screen is broken but my phone is still working.
Goal:
- Control my phone via USB cable on my PC.
- Backup my **** and get a new phone.
Software installed:
- ADB Driver
- Android SDK Developer Tool
- Vysor (Google Chrome App)
Process:
I thought I could control my phone with Developer Tool, but I have no luck so far. The most promising tool is Vysor, but when I press Find Devices after I've connected USB, my phone doesn't show up. Advises would be great appreciated!
Rewards:
- My sincere gratitude
- Good karma
Click to expand...
Click to collapse
Greetings,
Thank you for using XDA Assist.
First, in order to Assist you, you must provide your device make and model.
Apart from that, I would recommend using an OTG micro USB to USB cable. Connect this to your phone and plug in a mouse. This will allow you to get past your phone's lock screen. If you have to swipe, enter pin or password, your device's internal storage will not be visible on your PC until you open to your homescreen. Set your device to not time out on display or it will just lock again after your set time has passed. Once unlocked with a mouse, disconnect the OTG cable and plug into PC. You will have full access to your storage so you can backup.
If you have any other questions, please consider posting here:
Android Q&A, Help and Troubleshooting
Good luck!

Related

[Q] MTP problem

Hi
Bit of a puzzle for you.
On Friday I connected my tf101 to my Win7 laptop for the first time. It installed drivers and voila I had MTP access and was able to add files etc over the cable - I was well pleased.
Last night I connected again and .......... nothing. Well not nothing,the tf101 shows up in printers and devices, but doesn't show up in device manager or the 'my computer' screen. Plus the notification on the tablet about USB debugging was enabled. I deleted the device from my laptop and plugged in again and drivers were installed and the result was just the same - no MTP.
I then tried connecting to my OH's windows 7 computer, and it installed drivers immediately and I was rubbing my hands together with glee thinking it was working - and ....................... nothing, The same scenario as my own laptop.
I thought of the lead but the lead is charging it fine and the laptop does see the tablet as it shows up in printers and devices.
So, I know you guys must have an answer to this or ideas for me to try so I'm thanking you in advance for your help.
By the way the little hint at the top of this page - I
f this is a development project, please use DevDB instead of this new thread form.
Click to expand...
Click to collapse
is of no use to me because I am not allowed to post on the DEV thread yet.
Ziggy
Are you on a custom ROM? I think KatKiss?
Try this - Settings - Storage - menu key - USB Connection - Tick MTP device. See if that helps. If that does not work, try PTP. THis will make it look like a camera and it should still allow access to the internal storage to copy files.
I have better luck with PTP connection myself.
frederuco said:
Are you on a custom ROM? I think KatKiss?
Try this - Settings - Storage - menu key - USB Connection - Tick MTP device. See if that helps. If that does not work, try PTP. THis will make it look like a camera and it should still allow access to the internal storage to copy files.
I have better luck with PTP connection myself.
Click to expand...
Click to collapse
Ha Ha - just logged in to say I had resolved the issue by doing just what you have said above Frederuco, tested it and connected straightaway. Thanks for your help though, if I hadn't sorted it you would have for sure!! - great minds and all that!
How did that little Connect as MTP box become unticked though.
(Hope my sig works)

Nexus 5 Is not seen on PC!

For some reason, my N5 can't be seen on my PC. It doesn't show up in device manager, and the phone itself doesn't prompt me for any kind of connection (mtp for example). I think its a driver issue, does anyone know a way to help?
Sent from my Nexus 5 using xda app-developers app
Same thing with me. But I screwed something up.. I was having trouble with the drivers so I used the first guide on theandroidsoul that was posted in the stickied how to unlock the bootloader thread. After I uninstalled the driver in device manager on my win7 computer like it says in step 3 of the guide my computer no longer detects my nexus5 or nexus4. They both charge but they aren't listen in device manager/no connection sound when I plug them in.
I have restarted my computer a few times. Made sure usb debugging was on in the developer options.Toggled MTP on and off. I also checked on another computer that it wasn't the usb cable.
Same here! anyway to get those old drivers back?
FirePoncho86 said:
For some reason, my N5 can't be seen on my PC. It doesn't show up in device manager, and the phone itself doesn't prompt me for any kind of connection (mtp for example). I think its a driver issue, does anyone know a way to help?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
FirePoncho86 said:
Same here! anyway to get those old drivers back?
Click to expand...
Click to collapse
Okay now this is weird. Anyone reading this must think I'm and idiot. I know for sure it wasn't working before. I used 3 different usb cables on both n4 and 5. I wiggled them and held them in place leaning in different directions just in-case the usb male end wasn't making the connection. I just tried the n4 one more time and it worked, then tried the n5 and that worked too.
AndrewJohansen said:
Okay now this is weird. Anyone reading this must think I'm and idiot. I know for sure it wasn't working before. I used 3 different usb cables on both n4 and 5. I wiggled them and held them in place leaning in different directions just in-case the usb male end wasn't making the connection. I just tried the n4 one more time and it worked, then tried the n5 and that worked too.
Click to expand...
Click to collapse
pfm
this is what i did to fix mine
first i uninstall all drivers
went to device manager when i had my nexus 5 hooked up and it show nexus 5 with a exclamation mark so i uninstall.but usb debug has to be on.
now disconnect phone and turn usb debugging off .
after u do that connect phone and click on storage and click on 3 dots on corner and select mtp and drivers shoud install and it should work.
its all i did. keep trying.after uninstalling drivers reboot pc too.
littlegreenalien said:
this is what i did to fix mine
first i uninstall all drivers
went to device manager when i had my nexus 5 hooked up and it show nexus 5 with a exclamation mark so i uninstall.but usb debug has to be on.
now disconnect phone and turn usb debugging off .
after u do that connect phone and click on storage and click on 3 dots on corner and select mtp and drivers shoud install and it should work.
its all i did. keep trying.after uninstalling drivers reboot pc too.
Click to expand...
Click to collapse
I tried this a couple of times! PTP but MTP isnt...
If anyone was playing around with NRT or other similar tool kits & had universal USB drivers installed to unlock, install custom recoveries & root, that could've "wrecked" other drivers & settings on it (Windows 7 ??) - one way to restore the connectivity to the N5 is to use MS's System Restore, go back to the earlier date - it should be successful restoration after it finished & reboot. Strange & hard to explain, but it worked & it was too late at night for me while helping out to work the logics behind it. The laptop normally see the N5 upon usb cable plugging in & open with the prompt to read the folders & files.
No matter what, usb debugging off & on, it was no good - only recognize the N5 when switched to Camera (PTP) mode & can only see 2 folders, normally - MTP or Media Device is the default setting & all the "SD" folders visible ...
Once reconnecting via usb cable, let it sit for 1 or 2 minutes so that the drivers can "wake" up and install & recognize the device(s).
Grrrrr, upon further checking with my old faithful HTC, the desktop OS seemed to have "corrupted" the USB drivers and now it is only reading it as a Removable Drive & not as HTC device.
I would go back & follow Littlegreenalien's steps to see what happen and then attempt a System Restore, time to brew up some coffee this weekend & deal with this minor challenge. Wondering if it's the new KitKat thing - and, sidenote, both N7 (2012) and N5 are generating random bug reports even on rooted stock rom & kernel. :cyclops:
Didn't think of a system restore! Man that's a good idea, I'll try it when I get home. My N5 also generated a bug report around when I was trying to fix this problem!
Sent from my Nexus 5 using xda app-developers app
littlegreenalien said:
this is what i did to fix mine
first i uninstall all drivers
went to device manager when i had my nexus 5 hooked up and it show nexus 5 with a exclamation mark so i uninstall.but usb debug has to be on.
now disconnect phone and turn usb debugging off .
after u do that connect phone and click on storage and click on 3 dots on corner and select mtp and drivers shoud install and it should work.
its all i did. keep trying.after uninstalling drivers reboot pc too.
Click to expand...
Click to collapse
This was the answer for me as well. All android drivers need to be uninstalled, then let the computer detect the N5 and install drivers
Sent from my Nexus 5 using Tapatalk 4
FirePoncho86 said:
Didn't think of a system restore! Man that's a good idea, I'll try it when I get home. My N5 also generated a bug report around when I was trying to fix this problem!
Click to expand...
Click to collapse
Let us know how it turned out, look at Window's Control Panel, do you see Portable Devices & under it, it should say Nexus 5, and click it to see the drivers (total of *.dll's and *.sys on my W7 Ultimate 32-bits OS)
Now that everything has been restored, "Auto Play" popped up after a pause of few seconds with usb making connections. Rebooted the laptop & now it's seeing the HTC again after auto reinstall drivers.
Just in case anyone, off-topic slightly, if anyone is playing with their Nexus 7 sideloading KitKat & small OTA patch, you should also see Android Device under the Control Panel & the Google Nexus 7 ADB Interface - with USB Debug enabled. But, with the Nexus 5 connected, it is showing "Google Nexus 4 ADB Interface" while showing it as N5 under Portable Devices ... what the heck !
I'm going to leave it alone for the time being, if it ain't broke & is working, leave it alone & let it be. Call me lazy, TGIF - not going to go thru the routines of uninstalling drivers, rebooting & all that and ruin the webcam, camera & other usb drivers loaded on the laptop. I can run ADB and Fastboot commands, etc. just fine now.
The simplest and shortest way to connect google nexus5 with PC as MTP(Media device)
FirePoncho86 said:
For some reason, my N5 can't be seen on my PC. It doesn't show up in device manager, and the phone itself doesn't prompt me for any kind of connection (mtp for example). I think its a driver issue, does anyone know a way to help?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
When I plugged it, there wasn't any yellow exclamation mark within Device Manager. So for me, the drivers were OK. But the device was not listed within my Eclipse DDMS. After a little bit of searching, it was just an option to change in the device settings. By default, the Nexus 5 USB computer connection is in MTP mode (Media Device).
What you have to do is:
Unplug the device from the computer
Go to Settings -> Storage.
In the ActionBar, click the option menu and choose "USB computer connection".
Then select Media device(MTP) or Camera(PTP) based on your requirement...
Plug the device and you should have a popup on the device allowing you to accept the computer's incoming connection..
I hope this will help!

[Q] Broken display - no debugging... Help accessing please!

Hi all, can anyone help? I smashed my phone at the weekend and really want to get back in to it if only to turn on contacts sync and see who keeps texting me, but for some reason USB debugging isn't on. Phone is stock.
Plugging in with USB = recognised in device manager as Xperia Z3. I've tried to download Android SDK, and install the USB drivers from the Sony website (says best driver already installed - the ones from the Sony website don't have any kind of installation program so not sure what I'm supposed to do with them!).
I know this isn't easy but can anyone guide me through getting in to it and getting USB debugging on so I can use Android Control? It seems I need to get the phone in to recovery mode so that it automatically enables USB debugging? If I hold down power/volume up a few times or in a weird combination, the LED goes blue and the phone comes up in device manager as 's1boot' and then 's1boot fastboot'. I've tried installing the drivers I've found from DooMLoRD but they don't help me access the phone at all, it still says unable to find the device. adb devices from the adb folder command prompt says no devices (i presume because USB debugging still disabled). I feel like I have made progress but need a bit more progress still to get in, if it is at all possible!
New thread because I can't find anyone with a Sony Xperia Z3 trying this, with the same steps taken/blue LED etc.
USB OTG+ USB mouse
Try to use USB OTG+USB mouse, that did the trick for me
no display whatsoever... so having a mouse isn't going to help me sadly! unless i can get the screen displayed on a computer monitor or something?

Urgent: need backup of A8 2018 with broken/black screen for upcoming court case.

I'm helping a friend who needs backup of her broken phone for an upcoming court case.
I need to extract all photos (camera, snapchat etc) and text messages (sms/mms).
The phone seems to be working other than the screen and touch controls.
Replacing/repairing the screen isn't an option as we both have minimal funds, and my friend has a new phone already)
i have "access" to the phone, but neither USB Debughing nor MTP is enabled so i cannot access any files.
I'm able to unlock it with a keyboard connected (i hear the little unlock click after entering the pin, and the "turn off screen" click when i press the power button.) But i have to navigate blindly, and any guide i find seems arbitrary how to get to settings, it says to press win+n (same as pulling down the quick settings menu from home) and press tab an arbitrary number of times to get to the settings gear in the corner. i tried doing this on my own working note 10 plus with the external keyboard, but i see it scrolls through every notification, so unless you know the number of notifications, hitting the gear is just pure luck.
I have also tried hooking up a usb-c to hdmi dongle (which works and starts dex on my n10+) but it says no signal on the A80, so external monitor seems out of the question.
Is there a consistent way to enter settings, or any way to enable the following settings:
* enable voice assistant (accessibility settings so i can hear where i am and navigate using voice/sound)
* enable USB MTP (or similar so i atleast can access files from a computer)
* enable USB debugging (to use ADB to screenmirror and/or etc)
* alternatively clear notifications so entering settings should become consistant with number of keypresses
I have tried some apps like dr fone but it doesnt support backup from this model, and any other settings wants to wipe the phone.
I have tried holding both volume buttons to enable google voice assist, but also unsure if this ever worked
The phone is not on wifi and i am not 100% sure if wifi is enabled at the moment, nor if it has the current wifi password my friend uses, but i can try do do things from there if internet access will help.
I dont think google now nor bixby (if this phone has that) is enabled as i dont get any reply or voice ding while pressing the win key (home button normally on working android)
I think i can enter recovery and download modes, i got COM5 on odin, but I'm unsure if i ever get into recovery menu.. but even then, is there any custom recovery firmware that will enable usb mtp access at all for this device?
Also, I'm not able to have a computer connected at the same time as a keyboard as I'm using a wired keyboard with OTG adapter.
Tl;dr:
Have:
* A80 with broken unresponsive screen.
* Have access blindly through otg keyboard
Need:
* Need to enable mtp and/or usb debug (alt. Voice assist)
* Need consistent way to access settings
Both MUST be done using only wired otg keyboard.
Tried:
* Hdmi out (no signal)
* computer recovery software (no dice)
* having computer and keyboard connected simultaneously (keyboard works, pc doesnt recognize, could be dongle)
Hope someone can help me (us) fast.
enter adb
almeria53 said:
enter adb
Click to expand...
Click to collapse
please read the post.
Changis said:
Tl;dr:
Have:
* A80 with broken unresponsive screen.
* Have access blindly through otg keyboard
Need:
* Need to enable mtp and/or usb debug (alt. Voice assist)
* Need consistent way to access settings
Both MUST be done using only wired otg keyboard.
Tried:
* Hdmi out (no signal)
* computer recovery software (no dice)
* having computer and keyboard connected simultaneously (keyboard works, pc doesnt recognize, could be dongle)
Hope someone can help me (us) fast.
Click to expand...
Click to collapse
have you been able to verify that the MTP device actually works with other phones?
those things can be picky
youdoofus said:
have you been able to verify that the MTP device actually works with other phones?
those things can be picky
Click to expand...
Click to collapse
USB MTP is just file tranfer?
F.ex. if i use smartswitch on pc, it first tells me to unlock the phone, if i unlock the phone with the otg keyboard and reconnect it it says i cannot tranfer files because MTP is not enabled in settings.
Changis said:
USB MTP is just file tranfer?
F.ex. if i use smartswitch on pc, it first tells me to unlock the phone, if i unlock the phone with the otg keyboard and reconnect it it says i cannot tranfer files because MTP is not enabled in settings.
Click to expand...
Click to collapse
sorry man, i meant MHL adapter.
As far as i found out, A8 does not support MHL/HDMI out..
guess ill spend the weekend to try to get voice assist working by blind trail and error :/
If anyone could provide screenshots of the settings menu and/or recovery menu (and if its possible to enter without touching the screen, and if so how) that would be greatly appreciated.
The phone should be mostly completely stock set up, but home icons might have moved and menu icons might not be in the same place, but i think the pull down menu should be the same as any stock setup, so a screenshot of that would be nice too
Hi
As far as Android goes, by unlocking the phone and plugging it into a computer then you should be able to view the files on the phone from the PC like any USB drive. What you can also do is use Samsung Smart Switch and do a backup of the phone on a PC as this will be able to pull all text messages, photos, etc into a backup folder. Then you can restore any part of that backup on another Samsung phone, including messages.
There may be a few things that will not transfer over. As far as viewing the photos and other files, you can navigate to the backup folder on the PC and check everything there. This is all provided that the phone actually works and is unlocked.
Havok_2k said:
Hi
As far as Android goes, by unlocking the phone and plugging it into a computer then you should be able to view the files on the phone from the PC like any USB drive. What you can also do is use Samsung Smart Switch and do a backup of the phone on a PC as this will be able to pull all text messages, photos, etc into a backup folder. Then you can restore any part of that backup on another Samsung phone, including messages.
There may be a few things that will not transfer over. As far as viewing the photos and other files, you can navigate to the backup folder on the PC and check everything there. This is all provided that the phone actually works and is unlocked.
Click to expand...
Click to collapse
As stated in my original post, usb-MTP (file transfer) is not enabled by default, and my friend never connected the phone to a computer, so i have to enable it to be able to access anything.
The phone connects and seems to work fine except the display, smart switch says to enable mtp pn the phone to transfer files after i unlock it, so my problem is activating talkback so i have aural navigation help so i can turn on usb/mtp for file transfer(and hopefully adb) or to turn on usb directly, but i think talckback is the highest priority as it will help me navigate the phone and be sure of where i am, an accidental keypress on can ruin a long sequence and i would have to start again from scratch as i cannot know if im in the same location.
Hi.
Any update on this? I have exactly the same problem and no solution so far...
Thanks

Samsung S7 Edge ADB Commands

Hi,
Basically I have a Samsung S7 Edge (SM-G935F) which the screen is completely smashed on (no display no touch). When I connect it to the PC it detects the phone but it doesn't show the folders inside (can only assume its got a prompt to accept PC or USB debugging isn't enabled).
After a lot of testing with OTG cables keyboards/mouse etc the furthest I got was putting the phone into Recovery Mode (PWR, VOL UP & HOME) then selected APPLY UPDATE ADB.
When I run the ADB in Powershell and run "adb devices" it finds the device ID and says "sideload".
Is there any command I can run to pull the files off my internal DCIM folder (thats all I really need)?
I did read up the only way this could be possible is to install a custom rom (TWP with ODIN?) and then pull files off.
Is this possible and would installing a custom rom delete my internal files as that would render this pointless.
Sorry im new to a lot of this so all my knowledge is just what ive read recently.
Thanks
1. To pull user data USB-debugging must got enabled. May be this method works for you to enable it:
2. To flash TWRP it's required device's bootloader got unlocked - what requires OEM unlock must got enabled . Note: Unlocking bootloader erases all user data.
jwoegerbauer said:
1. To pull user data USB-debugging must got enabled. May be this method works for you to enable it:
2. Once you unlock device's bootloader - what is required to flash TWRP - all user data get lost.
Click to expand...
Click to collapse
Thanks for the reply,
Ok so my only option is the "blind" method.
I have the app installed via Google Play Store on my PC to the device however when I hold down the home button to ask google I hear no reply from her, is there any hotkey to use for this device to ask google or any alternative methods to open this app?
I can see the S7 Edge is connected to my WIFI as it shows on the Sky Hub and IPScanner.
Also is there a way to tell what android interface version I have so I can follow someone on Youtube going into Settings or Apps etc to open the app.
I feel like I am so close to getting these photos off the phone but its just a blind guess at the moment.
I managed to get a hold of a friends S7 Edge, using this I mapped out some keyboard functions to turn on developers options then usb debuggings.
What I have noticed is now when I connect the phone via USB to the PC and run ADB DEVICES it shows up the ID then unauthorised as the status, so I can only assume this means I have USB DEBUGGING ENABLED.
Is this correct?
If so why when I open the Samsung Galaxy in Windows does it still not show the folders, is there another setting I need to turn on/off?
Rowan88 said:
I managed to get a hold of a friends S7 Edge, using this I mapped out some keyboard functions to turn on developers options then usb debuggings.
What I have noticed is now when I connect the phone via USB to the PC and run ADB DEVICES it shows up the ID then unauthorised as the status, so I can only assume this means I have USB DEBUGGING ENABLED.
Is this correct?
If so why when I open the Samsung Galaxy in Windows does it still not show the folders, is there another setting I need to turn on/off?
Click to expand...
Click to collapse
you are confuse you want to view phone content and sd card? you need to change from charging to MTP connection from drop-down notification bar of your device
ineedroot69 said:
you are confuse you want to view phone content and sd card? you need to change from charging to MTP connection from drop-down notification bar of your device
Click to expand...
Click to collapse
I want the internal storage contents of DCIM on the phone.
I followed the steps on my "donor" phone to go into Developer Options > USB Configuration > MTP but all that happens is the phone detects on Windows but wont show me the contents of it.
I also tried changing to PTP but same issue.
I know there is a pop-up that shows on the phone asking to ALLOW THE PC TO ACCESS FILES but I cannot have the USB DATA CABLE and OTG/KEYBOARD plugged in at the same time (and I also tried two OTG adapters both came up MOISTURE DETECTED when using).
So unless anyone knows of a OTG SPLITTER that 100% works with S7 EDGE then I need to find a way to either bypass the ALLOW MESSAGE or manually add my PC to its allow list.
Rowan88 said:
I want the internal storage contents of DCIM on the phone.
I followed the steps on my "donor" phone to go into Developer Options > USB Configuration > MTP but all that happens is the phone detects on Windows but wont show me the contents of it.
I also tried changing to PTP but same issue.
I know there is a pop-up that shows on the phone asking to ALLOW THE PC TO ACCESS FILES but I cannot have the USB DATA CABLE and OTG/KEYBOARD plugged in at the same time (and I also tried two OTG adapters both came up MOISTURE DETECTED when using).
So unless anyone knows of a OTG SPLITTER that 100% works with S7 EDGE then I need to find a way to either bypass the ALLOW MESSAGE or manually add my PC to its allow list.
Click to expand...
Click to collapse
Followed steps again and changed to PTP and FILES ARE NOW SHOWING!!
Happy man!
Thanks for all the help
Rowan88 said:
I want the internal storage contents of DCIM on the phone.
I followed the steps on my "donor" phone to go into Developer Options > USB Configuration > MTP but all that happens is the phone detects on Windows but wont show me the contents of it.
I also tried changing to PTP but same issue.
I know there is a pop-up that shows on the phone asking to ALLOW THE PC TO ACCESS FILES but I cannot have the USB DATA CABLE and OTG/KEYBOARD plugged in at the same time (and I also tried two OTG adapters both came up MOISTURE DETECTED when using).
So unless anyone knows of a OTG SPLITTER that 100% works with S7 EDGE then I need to find a way to either bypass the ALLOW MESSAGE or manually add my PC to its allow list.
Click to expand...
Click to collapse
fully charge your phone and hopefully the heat generated from charging process remove the moisture detected warning or you can also use hair blower to heat your charging port area
also don't put your device on microwave oven unless you want to see some fireworks

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