OPO issues connecting to phone network - ONE Q&A, Help & Troubleshooting

Hi everyone
Not quite sure where to start so I will go from the beginning.
I purchased a OPO almost 18 months ago now and since I received the phone I rooted it and originally flashed OxygenOS but found that that ROM drained my battery in hours, so then I installed Cyanogen OS 12.0(-YNG1TAS213) and found that almost everything worked perfectly. After a while I noticed that whenever I was in the car and went through an area that didn't have any carrier service I would need to reboot my phone in order to get my data to work again. I have put up with this because it hasn't been that much of an issue to me. (I mention this because it might be related to the issue I am facing now)
In the last couple of days my phone has gone from working fine to hardly working at all, until yesterday my phone just wouldn't connect to my carrier network at all and I kept getting a message come up as a notification saying 'Selected network (3 UK) unavailable'. When this happened I tried rebooting the phone, aeroplane mode off and on, clearing Cache and Dalvik Cache in TWRP and nothing helped. Yesterday evening after backing up my important data on the phone I went back into TWRP and did a factory reset.
After switching my phone back on again and setting it up as a new device I can now connect to my network, sort of. I don't get anything better than the shaded signal icon (worst signal strength), if I move around my house for example I lose service and if I go back to the same spot where I did have signal and flick aeroplane mode off and on again, probably about 40% of the time I get signal again.
A friend of mine is pretty good with this sort of stuff and has sorted previous phones for me but he lives 200+ miles away and can't really help. He thinks however that its likely to be the modem. I don't really know what to do so if someone can help instruct me as to how I can update the modem or suggest so other fix that would be awesome.
Thanks in advance.
Matt

Try flashing a new modem. There's a thread on it. There is no best modem, what works for you may not work at all for others, grab a couple, try one per day till you find one for you.
This always fixed that for me
Sent from my A0001 using Tapatalk
---------- Post added at 07:36 PM ---------- Previous post was at 07:35 PM ----------
Oh just read the bottom, download one (it's a zip), flash through twrp just like a rom
Sent from my A0001 using Tapatalk

Sorry I am completely new to dealing with modems. This may sound like a dumb question but does any modem work on any phone and its performance is based on what network you're using?
rikta said:
Try flashing a new modem. There's a thread on it. There is no best modem, what works for you may not work at all for others, grab a couple, try one per day till you find one for you.
This always fixed that for me
Sent from my A0001 using Tapatalk
---------- Post added at 07:36 PM ---------- Previous post was at 07:35 PM ----------
Oh just read the bottom, download one (it's a zip), flash through twrp just like a rom
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse

Nope modems are phone specific. You need a OnePlus modem.
Performance can vary based on location and carrier. You're best off trying a few, then remembering which is best for your. Modems aren't rom dependant, any OnePlus modem should work with any OnePlus rom. Some are made for different versions of Android though, I usually start with the most recent and work back.
Start here:
http://forum.xda-developers.com/oneplus-one/general/ref-oneplus-one-modem-collection-t2858734
Edit: this might have been part of the reason oxygen drained your battery too. If you've got the wrong modem your phone spend all day trying to negotiate a mobile connection. This kills your battery.
Sent from my A0001 using Tapatalk

Related

[Q] Legend 2 ICS Edition GPS Problem for Infuse

Hey guys, so I just finished up changing my infuse over to Legend 2 ICS edition and I've been playing with it for about a week and I'm having a rather large issue. Whenever I leave the gps ability enabled so that my apps can find where I am the phone has a tendency to dump battery life like there is no tomorrow but worse than that it stops sending and accepting text messages randomly while the rest of the phone continues to operate. There are no warning signs so that I know this is happening and I have to reboot the phone to get it to work again. If I leave the gps feature off this is not an issue however, this is rather useful to have running so that my apps all work. Any idea how to fix this problem?? Thanks for your time.
I've been running legend 2 for almost a couple weeks and legend before that, my gps was buggy at first-it wouldn't lock on to my location. I did a complete wipe and reinstall, then let the phone boot up and let it settle for a while before I did anything else. Haven't had any problems since
---------- Post added at 03:13 AM ---------- Previous post was at 03:07 AM ----------
http://forum.xda-developers.com/showthread.php?t=1318160
http://forum.xda-developers.com/showthread.php?t=1561463
use clean wipe, I run that a few times just before I flash a rom now, haven't had any problems since I started using that.
Thanks a bunch I'll try that out and get back to you on if it works or not in the next couple of days.
Thanks
Sorry it took me so long to get back to you, work had me pretty tied up for a while. Thanks for the help everything seems to be working fine for the most part now. I need to reboot every once and a while due to overheating but I think thats just the fact that the phone is adjusting to the new ROM. Thanks again for the help.
Klevin2011 said:
Sorry it took me so long to get back to you, work had me pretty tied up for a while. Thanks for the help everything seems to be working fine for the most part now. I need to reboot every once and a while due to overheating but I think thats just the fact that the phone is adjusting to the new ROM. Thanks again for the help.
Click to expand...
Click to collapse
Hmmm, the phone shouldn't be overheating at all, do you do any tibu system restores? I've had an app cause an overheating problem before. One thing I've learned is when you do allot of flashing, checking out different roms or themes, its good to just do an odin or hemdall flash back to stock that has repartitioning.
It gives you a fresh start.
TiBu
I have done TiBu on the phone however I did have to flash it back to stock with odin partway through flashing this rom the second time because I bricked the phone, I'm still at a loss because I need to restart the phone usually once a day because it stops accepting and sending text messages without warning while everything else still works. It's kinda weird, I've been chalking it up to the fact that its a new rom and the phone needed to get used to it but it doesn't seem that way anymore.
Klevin2011 said:
I have done TiBu on the phone however I did have to flash it back to stock with odin partway through flashing this rom the second time because I bricked the phone, I'm still at a loss because I need to restart the phone usually once a day because it stops accepting and sending text messages without warning while everything else still works. It's kinda weird, I've been chalking it up to the fact that its a new rom and the phone needed to get used to it but it doesn't seem that way anymore.
Click to expand...
Click to collapse
Have you tried the new version 3 to see if maybe that helps? This is first Ive heard anything like this. I guess it works fine using another rom?
Sent from my SAMSUNG-SGH-I897 using xda premium
I didn't even know there was a version 3. I'll have to go take a look at that and see what happens. Thanks for the help.
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Still having issues
Ok so I'm still having an over heating issue and my phone refuses to send or recieve texts for periods of time. I'm going to delete a couple of apps to see if they're causing the problem. If that doesn't work any chance that I'm having a hardware issue with the phone, it wouldn't be the first time I've had issues this would be my 5th replacement due to hardware issues in the phone.

[Q] My phone is unable to catch signals after downtime.

So recently in our area cellular services are blocked from time to time due to security measures. Now the really annoying thing is that my phone does not automatically catch signals when the service is back and when I reboot they are back. I have tried switching back and forth from airplane mode but to no avail it just needs a reboot. Infact yesterday when the services were back my data connection started working but there were no signals in the status bar and I couldnt make a call.
What could be the problem? I am running rooted stock rom 4.1.2 with matrix kernel. Or is this possibly a problem with the cellular company?
What version nexus s do you have? What radio is running?
Sent from my awesome Nexus S
FirePoncho86 said:
What version nexus s do you have? What radio is running?
Sent from my awesome Nexus S
Click to expand...
Click to collapse
Its the i9023. Radio I dont know but I have never fiddled with this stuff so I suppose its stock radio. Only think I have done is root and custom kernel.
I used to have this problem, wanna know what happenned? My NS died (hard brick).
Most likely won't happen to yours.
The solution might be to flash a new radio that is compatible with the i9023. Radio's can alter your network performance and signal quality. If you're interested, here is a thread with different radio's:http://forum.xda-developers.com/showthread.php?t=1116884. Remember to always backup before flashing, and you can revert to your old radio by flashing it. To check your current radio, go to setting-->about phone, and look for baseband version.
An alternative is to try to flash a new rom, if you dont want to flash a radio.
Another alternative is a factory reset.
BUT, there is a possibility that our phones are designed like that, and none of these solutions will work.
Good luck! keep me updated
I have the KI1 radio. Well I asked a friend with an Iphone 4 and he says it "sometimes" happens with his phone as well so I suppose it's not something completely abnormal.
I don't actually have any signal problem apart from this issue. I never have to restart phone to get signals unless this specific timed ban on cellular services happen, I don't lose signals with some regular very short problem with network. I suppose it's just better to live with it than flashing new radios?
I might flash a custom rom soon so the factory reset solution will be tested then.
Did your Nexus S just randomly died? How do you suppose it had something to do with this problem?
Sent from my Nexus S using xda app-developers app
I don't think it has to do with the problem, but i never found a solution because it died. Let me know how the new rom goes!
Sent from my awesome Nexus S
---------- Post added at 06:33 PM ---------- Previous post was at 06:32 PM ----------
Also, a radio flash isn't that bad, but if it's out of your comfort area, that's cool
Sent from my awesome Nexus S
Btw there was also another problem that I didnt mention. Sometimes my phone refuses to turn on data connection and it only comes back with a reboot. This ONLY happens very rarely when I switch from wifi to data and never happens after data connection has started.
Did you have this problem? I just switched to CM10 yesterday and it has once happened so far but its not related to the ROM since it very rarely happened before as well.
I actually did have this problem! With my old ns. How long have you had this phone?
Sent from my awesome Nexus S
FirePoncho86 said:
I actually did have this problem! With my old ns. How long have you had this phone?
Sent from my awesome Nexus S
Click to expand...
Click to collapse
Its about 6 months old. I am experiencing this problem more whenever wifi is on for an extended period, so far I have had it 3 times with CM10.
I went back and forth to airplane mode and it started working so atleast didnt need to reboot.
I think this could be a 4.1.2 problem for me as I dont remember this happening previously.
Maybe try an ICS ROM?
Sent from my awesome Nexus S

Nexus 5 Radio problem, not picking signal at random time.

Hey,
Sometimes my Nexus shows there is no cell/range coverage in your area but when I search for network and register on my network, cell/signal come back to full, this happens randomly most likely in night, it's getting on my nerves. I'm running on Kitkat 4.4.2 stock rom and kernal and I've had no problems in 4.4.
Anybody else get this problem ? or any ideas to get rid of this other than flash to Kitkat 4.4.
I'm from India and using Vodafone network.
I'm noticing the same here in Italy... seems to happen only when under 2G
Sent from my Nexus 5 using xda app-developers app
Nuclear_Geko said:
I'm noticing the same here in Italy... seems to happen only when under 2G
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yes exactly. Anyone else ?
Here I'm in Sri Lanka, experiencing random drops in 2G signals. I'm using the D820
Sent from my Nexus 5 using XDA Premium 4 mobile app
Same here in Costa Rica. The connection is pretty stable, but sometimes I suddenly lose it and comes back after a few seconds.
Don't remember seeing the signal changing to 2G. I'll pay more attention to it and report.
Welcome to the club
seems to be software related. cm 11 seams to fiy it, but i never tried myself. same here in germany. d821, cataclysm 4.2.2, modem .15 and t-mobile. i tried each modem but the (old) .15 one give me the best results.
btw with cataclysm and bricked kernel with undervolting i have 6-7 hours screen on time. i dont think the battery is not good enough...
It should come out of the box stock with that battery without roms or kernels.
Idk why ppl complain about the nexus battery so much maybe they need to put their phone away for two seconds so they could save some battery
Sent from my Nexus 5 using XDA Premium 4 mobile app
If they did that people like dicecuber wouldn't have anything to complain about on the xda forums especially when they have to make a signature about the nexus 5 battery.
Ps: He makes the same forum post with slightly different words but all the same complaining.
Sent from my Nexus 5
That's how mine is with this issue. I only have signal now at home and random parts throughout town. At my job, which is just about 5 miles away, I went from having full bars H+ (T-Mobile) to having no data at all. I swapped my SIM into my co-workers phone, I get signal just as I did with all my previous phones. I used to have great signal at work until the issue arose. I ordered a Note 3 to not have to deal with this anymore. It was great while it lasted.
http://forum.xda-developers.com/showthread.php?t=2525583&page=4&highlight=emergency
Troll alert.
Someone notify the authorities, the notorious Troll is here.
---------- Post added at 09:40 PM ---------- Previous post was at 09:39 PM ----------
zombicidal maniac said:
That's how mine is with this issue. I only have signal now at home and random parts throughout town. At my job, which is just about 5 miles away, I went from having full bars H+ (T-Mobile) to having no data at all. I swapped my SIM into my co-workers phone, I get signal just as I did with all my previous phones. I used to have great signal at work until the issue arose. I ordered a Note 3 to not have to deal with this anymore. It was great while it lasted.
http://forum.xda-developers.com/showthread.php?t=2525583&page=4&highlight=emergency
Click to expand...
Click to collapse
In all seriousness, have you tried different radios? I mean, like flashing the radio.img from the 4.4, 4.4.1 and 4.4.2 releases? Apparently the 4.4.1 radio wasn't as good as the original so I've stuck with the KRT16 radio the whole time while I'm on Omni 4.4.2.
droid_<3er said:
Troll alert.
Someone notify the authorities, the notorious Troll is here.
---------- Post added at 09:40 PM ---------- Previous post was at 09:39 PM ----------
In all seriousness, have you tried different radios? I mean, like flashing the radio.img from the 4.4, 4.4.1 and 4.4.2 releases? Apparently the 4.4.1 radio wasn't as good as the original so I've stuck with the KRT16 radio the whole time while I'm on Omni 4.4.2.
Click to expand...
Click to collapse
I flashed every radio in the modem thread, flashed back to stock and installed the OTA updates, and I still have no data except for home and random places while driving.
mistahseller said:
If they did that people like dicecuber wouldn't have anything to complain about on the xda forums especially when they have to make a signature about the nexus 5 battery.
Ps: He makes the same forum post with slightly different words but all the same complaining.
Sent from my Nexus 5
Click to expand...
Click to collapse
I wouldn't feel the need to log in to find a solution. I'd definitely be not be posting on this board. Blame google
Same problem here in Austria. Running my N5 with Purity (KitKat 4.4.1) on elementalX kernel.
Too bad. Otherwise, the phone is great.
Well i get full bars coverage at home and everywhere i go in the south of the Netherlands. I thought the N5 radio is much better than the ones of the N4 which we`re weaker for me. Stock and not rooted.
The radio quality of my N5 actually IS very good. It is just sometimes for a few seconds, that there i no signal at all. After 10 seconds, there is full radio again.
blaukraut said:
The radio quality of my N5 actually IS very good. It is just sometimes for a few seconds, that there i no signal at all. After 10 seconds, there is full radio again.
Click to expand...
Click to collapse
^^ Lol and that is acceptable?
X1iser said:
Click to expand...
Click to collapse
Is it so hard to understand? 99,9 % of the time, I have better radio reception with the N5 than with all my previous devices. But sometimes, about twice a day, there is no radio reception at all for some seconds, which is annoying and I hope to find a solution for that, as I am pretty sure that it is software related. I hope this was understandable now.

GPS signal / lock

Hi all,
I own the Nexus 5 for almost one year now.. Gps always worked flawlessly. Last week I started to have gps issues.. I was on the road signal was OK for 15min and suddenly it dropped. Since then I've tried everything:
Agps download
Several gps apps
Full Wipe
New gps.conf settings
Nexus 5 gps antena fix.
Nothing work. Today I was making a comparison with my wife's galaxy s3 and I noticed something weird. The orientation of North is different. I don't know if this has something to do with the GPS lock.
Also, I can get a lock from (usually) half of the visible satellites. When my wife's galaxy s3 can get a lock from 98% of visible satellites. My error margin is always to big for navigation 14-40meters.
Can someone help me?
I'm rooted and using linaro kernel..
Anyone?
@dahool What app is that?
GPS status
dahool said:
GPS status
Click to expand...
Click to collapse
By espresso3389?
Edit: never mind it's by MOBIWIA
My orientation on my GPS is a little off. Not sure if you can calibrate it but the location in general is normally perfect.
Sent from my Nexus 5
Is there a cure for GPS issue? Or its better if I RMA my equipment?
It worked flawlessly for almost one year...
Sent from my Nexus 5 using XDA Free mobile app
dahool said:
Is there a cure for GPS issue? Or its better if I RMA my equipment?
It worked flawlessly for almost one year...
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I am suddenly having the same issue anyone else have a fix?
I will most likely to RMA my device, since I've tried everything...
It does not seem to be an hardware failure, because I can lock like 7 or 8 of 22 satellites...
I've tryed diferent rom, diferent kernel, diferent radio... Antena fix, nothing works.
Sent from my Nexus 5 using XDA Free mobile app
I was having similiar issues and after looking around on the internet and reading this thread on the google code pages I think I found a work around...
http://code.google.com/p/android/issues/detail?id=72311
You need to go back and install the Radio from 4.4.2, it seems the Radio that came with 4.4.3 and 4.4.4 cause lots of GPS Signal loses. Installed the Radio yesterday and cleared cache and Dalvik-cache and my trip to work this morning had no signal lose. Hope it continues to work as my last vacation the GPS was pretty much unusable and I was ready to do an RMA. But if it is software hopefully google will fix. Please "Star" the Google issue so it gets more priority if using older radio fixes your issue.
Can you please point me the link to 4.4.1 radio?
Thank you
I extracted it from the Nexus 4.4.2 Factory image and flashed the radio using Fastboot:
https://dl.google.com/dl/android/aosp/hammerhead-kot49h-factory-02006b99.tgz
But you can also find the Radios as IMG or ZIP (flash with a Custom Recovery) files in the attached thread:
http://forum.xda-developers.com/goo...t/modem-nexus-5-flashable-modems-efs-t2514095
Another thread that might interest you on similiar topic:
http://forum.xda-developers.com/google-nexus-5/help/flashable-4-4-1-radio-nexus-5-t2852120
Good luck
dahool said:
Can you please point me the link to 4.4.1 radio?
Thank you
Click to expand...
Click to collapse
https://app.box.com/s/zvszfbzcj879e7app3pa
Sent from my Android L Nexus 5 via Tapatalk
Did this worked for anyone else?
Flashing the 4.4.1 radio did not fix the issue for me
dahool said:
Did this worked for anyone else?
Flashing the 4.4.1 radio did not fix the issue for me
Click to expand...
Click to collapse
It worked for me in my testing yesterday. Did you also clear your Dalvik Cache? I did both at the same time and since then GPS worked for me.
Not for me
I tried flashing the radio yesterday and it didn't seem to resolve me issue. So I used the LG tool to go back to stock, and GPS locked last night. But this morning it was the issue. Of course if I reboot the phone, I get an immediate lock. Not sure what's up with that. But I'm going to try a few more things today.
schalmers said:
I was having similiar issues and after looking around on the internet and reading this thread on the google code pages I think I found a work around...
http://code.google.com/p/android/issues/detail?id=72311
You need to go back and install the Radio from 4.4.2, it seems the Radio that came with 4.4.3 and 4.4.4 cause lots of GPS Signal loses. Installed the Radio yesterday and cleared cache and Dalvik-cache and my trip to work this morning had no signal lose. Hope it continues to work as my last vacation the GPS was pretty much unusable and I was ready to do an RMA. But if it is software hopefully google will fix. Please "Star" the Google issue so it gets more priority if using older radio fixes your issue.
Click to expand...
Click to collapse
wow! I'm trying that now! that would explain why my GPS started sucking so badly and I couldn't pinpoint what it was...
are there any xda threads discussing this?
---------- Post added at 03:52 PM ---------- Previous post was at 03:51 PM ----------
C--Dog said:
I tried flashing the radio yesterday and it didn't seem to resolve me issue. So I used the LG tool to go back to stock, and GPS locked last night. But this morning it was the issue. Of course if I reboot the phone, I get an immediate lock. Not sure what's up with that. But I'm going to try a few more things today.
Click to expand...
Click to collapse
possibly reboot triggers A-GPS flush?
dahool said:
Did this worked for anyone else?
Flashing the 4.4.1 radio did not fix the issue for me
Click to expand...
Click to collapse
Yes it worked for me I did a factory reset & unroot just because I was getting ready to send it back. Then I read about the KOT49E radio re rooted & flashed KOT49E & now it works perfectly. I don't know if the reset was necessary, but its nice to clean out the closet every now & then.
I can't believe how frustrating this has been & such a simple fix (if your are rooted that is)
Got my board replaced, and now it works xD
Sent from my Nexus 6 using Tapatalk

[SOLVED] Phone Doesn't Automatically Regain Data Connection

Hi guys, I am currently experiencing a very annoying problem on my OnePlus One. If I go to a place with bad reception or no mobile data available, my phone won't automatically get connection on good reception area before I reboot it.
Let's say I have good signal strength and working mobile data on my room, but my kitchen has bad signal strength and no mobile data. If I went to the kitchen and let the phone loses reception and mobile data, then go back to my room, my phone will have no reception and no mobile data unless I reboot it. Usually I can just turn on Airplane mode and turn it off so my phone can reinitialize the reception but not anymore.
I noticed this problem since I flashed Cyanogenmod Snapshot 13.0-20160819 (ZNH5YAO0IN). This problem is very annoying especially when I am outside because I often found myself missing lots of Whatsapp texts since I don't realize my phone doesn't have any mobile data.
What do you suggest to fix this problem? Any help is appreciated.
Try changing rom?... We have lots of good Nougat ROMs.
You can flash a new modem, go through the one plus one sections.Only if you're rooted.
Else you try formatting the phone, obviously with data backup.
Hope it'll help. Thanks
nokkenas said:
Hi guys, I am currently experiencing a very annoying problem on my OnePlus One. If I go to a place with bad reception or no mobile data available, my phone won't automatically get connection on good reception area before I reboot it.
Let's say I have good signal strength and working mobile data on my room, but my kitchen has bad signal strength and no mobile data. If I went to the kitchen and let the phone loses reception and mobile data, then go back to my room, my phone will have no reception and no mobile data unless I reboot it. Usually I can just turn on Airplane mode and turn it off so my phone can reinitialize the reception but not anymore.
I noticed this problem since I flashed Cyanogenmod Snapshot 13.0-20160819 (ZNH5YAO0IN). This problem is very annoying especially when I am outside because I often found myself missing lots of Whatsapp texts since I don't realize my phone doesn't have any mobile data.
What do you suggest to fix this problem? Any help is appreciated.
Click to expand...
Click to collapse
This is a fairly common problem with the OnePlus One. It's caused by the modem version you're on. For some (including myself), the problem can be fixed by flashing the c7 modem vs the older c6 ones. But, do be warned, for some this wipes out all radios on your device (Bluetooth, wifi, LTE, etc. all break). So before you try flashing new modems, make sure you have a copy of the one your phone currently has so you can flash it in the event that your radios stop working. (I want to say a nandroid backup doesn't actually save/restore the modem firmware). Do some googling in that direction. Might just lead to a fix.
Sent from my A0001 using Tapatalk
Elius2676 said:
This is a fairly common problem with the OnePlus One. It's caused by the modem version you're on. For some (including myself), the problem can be fixed by flashing the c7 modem vs the older c6 ones. But, do be warned, for some this wipes out all radios on your device (Bluetooth, wifi, LTE, etc. all break). So before you try flashing new modems, make sure you have a copy of the one your phone currently has so you can flash it in the event that your radios stop working. (I want to say a nandroid backup doesn't actually save/restore the modem firmware). Do some googling in that direction. Might just lead to a fix.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Pardon my lack of knowledge with modems, but which one from this thread can I flash? I see some marked as H20 or Oxygen update, are they tied to that specific ROM or will they work on any ROM?
They're not ROM specific. They're device specific. You'll just want to try the c7-13 one, I'm guessing. Just keep in mind the cautions I said previously.
Sent from my A0001 using Tapatalk
Elius2676 said:
They're not ROM specific. They're device specific. You'll just want to try the c7-13 one, I'm guessing. Just keep in mind the cautions I said previously.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
I saw a fellow member on the same country as me flashing the C7-11 (latest available on Modem Collection thread) and it worked for him so I figured I might give it a try. So far so good, not a single problem. But hey, thanks very much for pointing me to the right direction! I was close to change my ROM and wipe everything.
Edit: 5 days passed, not a single problem encountered. Suggested fix is proven.

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