Hey guys. I'm from Brazil and I have just bought a Samsung Galaxy S6 (SM-G920I). My previous smartphone broke almost a month ago, so I may have gotten unused to a high end smartphone. It turns out that it is feeling warm during light use like browsing or Facebook. I can't tell if it started after the firmware update because it was one of the first things that I did when I turned it on for the first time. The temperatures that I am recording hovers around 38 °C to 44 °C. When I switch from Facebook to CPUz it is recording around 52 °C but starts dropping right away reaching around 43 °C. It is not hot, but it bugs me since it doesn't seem right to an octacore smartphone feel warm when browsing.
*I've just recorded a 1 minute video in ultra HD and when I switched to CPUz the temperature was at 70 °C, but also started to drop, stabilizing a little at 51 °C.
I've already cleared the cache and did a factory reset.
Do you guys think that I received a faulty smartphone?
I have the same problem on SM G920F which i bought several days before sometimes it goes around 36c battery and 63-64 cpu with no good reason for , like light usage(like messenger,snapchat) it works fine but its heating up and feels quite annoying for hand did anyone experienced same thing, and will buying a case for phone at least make feel better for hand?
Well, my phone was at 48 °C - 54 °C when it was in my front pocket and running only 4 apps on background (WhatsApp, CPUz, browsing, and outlook). It is not even hot in Brazil right now. Honestly it doesn't seem right!
It is normal. The CPU is just too powerful for heat to not build up.
Rest assured I played Walking War Robots on my phone for an hour and a half until my phone was hot enough for me to not be able to hold it comfortably. Nothing happened, I let it cool down for 10 minutes before Fast Charging it.
If it does not show any overheating message then it is not a problem.
Well considering it was built to be premium model its kinda dissapointing , like being 5 minutes on snapchat or 10 minutes of light usage makes him warm and a LOT of worse phones cant heat unless you like play games 10 minutes or really load them.If i put a case its heating like 10-15 % more.
I m suspicious because i havent seen a lot of people complaing about heating verry few people complainted about this.But phone is really great only problem (for me) is heating.
DaryllSwer said:
It is normal. The CPU is just too powerful for heat to not build up.
Rest assured I played Walking War Robots on my phone for an hour and a half until my phone was hot enough for me to not be able to hold it comfortably. Nothing happened, I let it cool down for 10 minutes before Fast Charging it.
If it does not show any overheating message then it is not a problem.
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Click to collapse
Thank you, I appreciate it.
It makes sense that such a powerful CPU would generate some heat, but at the same time simple processes like these
shouldn't cause any level of warmness. I also checked the battery temperature which could be damaging for the phone
and it didn't raise the temperature as much the CPU. My phone had just 2 days of use, so I sent it back and I'm waiting for
a replacement. I will keep you posted.
LuizGustavo19 said:
Thank you, I appreciate it.
Click to expand...
Click to collapse
Hit the thanks button beneath that post of mine then.
LuizGustavo19 said:
It makes sense that such a powerful CPU would generate some heat, but at the same time simple processes like these
shouldn't cause any level of warmness. I also checked the battery temperature which could be damaging for the phone
and it didn't raise the temperature as much the CPU. My phone had just 2 days of use, so I sent it back and I'm waiting for
a replacement. I will keep you posted.
Click to expand...
Click to collapse
I still think it's normal as I've seen the same thing on two different S6 Edge phones.
My S6 overheats too , it's annoying and sometimes even scary.
Sent from my SM-G920F using XDA-Developers mobile app
I've just received a replacement phone. It heats up the same as the old one. It would be so much bad lucky to receive two broken phones. I will assume it is normal and live with that. But I'm not happy with it...
LuizGustavo19 said:
I've just received a replacement phone. It heats up the same as the old one. It would be so much bad lucky to receive two broken phones. I will assume it is normal and live with that. But I'm not happy with it...
Click to expand...
Click to collapse
I will say it once again. It's normal.
Related
My Sensation 4G heats up not to the point of burning, but if i had SetCPU it'd probably say ~100 degrees. This is after about 5 minutes of use....anyone having this problem, and if not, what does the date on your phones back door say? Just curious to if this is a defect or not because my friends G2x never gets hot...
i played continuously for more than 30 mins . It heat up too ... but not the way you observed .
mine was like 35-38 degrees .. same like my rooted desire ..
Exchange it. It's not normal. Mine barely heats up, even when charging or playing games.
Mine went up to 45C today while playing plants vs zombies...only had it 4 days.
Mine gets fairly warm if im holding it and playing games. Its pretty cool when charging though. Dont think thats too out of the norm with a small powerfull device.
Mine during charging is 35 ~ 39C.
Some browsing, you tube 5 minit. Went up to 42C!!
Mine overheated and restarted when i charged it for the first time. Strangely it haven't done it since.
i thought it was just me, mines heats up aswell i can be texting browsing or whatever it seams to overheat regardless, i cant pinpoint the issue, surprisingly while charging the temperature seems to lower versus heat up. but regardless it still has a little heat to it. But nowhere near as bad as both of the nexus S' i went through were. The screen on my S4G doesnt get hot its more of the bottom portion where as the SNS(nexus S)' both of them the screen would get unbearable sometimes during charging and using
Heating up
40 mins of Angry birds gets mine up to 42 degrees, however my Advent Vega would get just as hot under similar use and thats with a bigger case and more area to dissipate heat.
Has anyone experienced hot spots on their edge? there is a huge amount of heat coming off the upper right potion of my edge.
All Notes that I have had (1-3 and the Edge) would only get warm when running hard (nav + music) while charging at the same time. The Edge seems to do the same thing, but mine doesn't get warm at all under typical use.
Sent via the Samsung Galaxy Note® Edge, an AT&T 4G LTE smartphone
I've had mine since Monday and it's barely gets warm whereas my GS3 would get hot. I haven't played many graphic intensive games yet, but have watched hrs of video continuously and the i think the only heat really is coming from me holding it. Other than that, it's been exploring the phone, surfing and other everyday use.
ricerx said:
I've had mine since Monday and it's barely gets warm whereas my GS3 would get hot. I haven't played many graphic intensive games yet, but have watched hrs of video continuously and the i think the only heat really is coming from me holding it. Other than that, it's been exploring the phone, surfing and other everyday use.
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Click to collapse
hows your battery life? mine is terrible and even though it's on a charger (not the fast charger) and shows that it is charging but, the %s keep dropping
My Note 3 got warm when I was online a lot of playing games. The note edge hasn't done this. Also I haven't play the game I normally b do.
cvaria said:
hows your battery life? mine is terrible and even though it's on a charger (not the fast charger) and shows that it is charging but, the %s keep dropping
Click to expand...
Click to collapse
How many days have it been?
I got mines on launch day the 14th. And it took a few days of draining it low and charing it back up before it started to last.
I remember when I first got it was it dripping to 50% really fast then start to go a bit slower from there.
But like today. I check a few emails and got on the Web and it went from 99% to 98% in 10 to 15mins vs day one where it would drop from 99% to 90 in 15mins.
cvaria said:
hows your battery life? mine is terrible and even though it's on a charger (not the fast charger) and shows that it is charging but, the %s keep dropping
Click to expand...
Click to collapse
Its actually pretty good. With moderate to heavy use, i get about 11 hrs but if i just let it sit with light use (checking email, light browsing etc) it drops slowly. It's at 4:45 mins now and I'm still art 91%. I wonder if your other charger is bad or an app is draining it. My nexus 7 (2013) drains on the charger if my daughter played her my little pony game. That app keeps draining in the background.
I got mine wed and it runs extremely hot doing bare minimum and completly dies in 4 hrs
VenpaCasa said:
I got mine wed and it runs extremely hot doing bare minimum and completly dies in 4 hrs
Click to expand...
Click to collapse
Could you check your battery usage to see which app takes the most battery?
VenpaCasa said:
I got mine wed and it runs extremely hot doing bare minimum and completly dies in 4 hrs
Click to expand...
Click to collapse
Sounds like something is using bluetooth, WiFi or 4G all the time.
Check to see what's running
Sent from my SM-N915T
coolkecool said:
Could you check your battery usage to see which app takes the most battery?
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Click to collapse
I did, it said mostly my screen. The Google auto restore installed an app I had on my heart called open mic + I never ran it but I think that might have been it. I also let it fully deplete last night and today it seems normal. I hope it's not defective I got mine through the website and really am not on the mood to run around...
VenpaCasa said:
I did, it said mostly my screen. The Google auto restore installed an app I had on my heart called open mic + I never ran it but I think that might have been it. I also let it fully deplete last night and today it seems normal. I hope it's not defective I got mine through the website and really am not on the mood to run around...
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Click to collapse
Have you enabled "Night clock" for you edge screen? There could be potential conflict. Just my 2 cents.
mine seems hot too
cvaria said:
Has anyone experienced hot spots on their edge? there is a huge amount of heat coming off the upper right potion of my edge.
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Specifically around the camera area on the back. This happens whenever I am downloading or updating software and similar activities which suggests to me it is a wifi issue (I dont have bluetooth enabled most of the time) Not sure if I should worry about this or not - the phone seems otherwise OK but does get hotter than my Note 3. In normal use, even while charging it is cool to the touch
damn, gets hotter than my note 4! what's the max temp you've reached? I'm at 100 degrees f now just browsing around on my lunch hour. kinda annoying, honestly.. part of the reason I hated my Moto X Pure Edition was bc that thing would regularly hit 113 degrees and be annoying to hold. hopefully this snapdragon isn't as bad as the 808 was!
Sent from my SM-G930V using Tapatalk
I would say that this is not normal. Mine does not get hot... only warm during gaming. Also the tests confirm that the phone does not get really hot. Maybe it is still in the set up phase?
could be! battery sucks today too haha. I'm also not using wifi ever.
Sent from my SM-G930V using Tapatalk
Are you out in the sun when this happens? I have yet to see this phone get more than warm.
I have hotspot on and I am using a wireless QC2.0
The phone gets super hot until it reach 90%, then it becomes lukewarm.
At 100% charged, its very little warm.
Is this normal?
chong67 said:
I have hotspot on and I am using a wireless QC2.0
The phone gets super hot until it reach 90%, then it becomes lukewarm.
At 100% charged, its very little warm.
Is this normal?
Click to expand...
Click to collapse
Yes, wireless charging heats up the phone a lot. The phone automatically slows the charging speed to prevent the phone from overheating.
Sent from my LG-D800 using Tapatalk
sanjay228 said:
Are you out in the sun when this happens? I have yet to see this phone get more than warm.
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nah. i was inside at work at lunch from like 12-1 browsing stuff. hangouts tends to get phones hot for some reason, and i was browsing other apps for like an hour straight. but yea, she didn't hit 100 luckily, but yeah, pretty damn warm.
Mine got really hot, M9 hot during the intial install of apps etc but only gets warm afterwards
This phone is by far the hottest I've had so far
Sent from my SAMSUNG-SM-G930A using Tapatalk
Its not good to use the phone while charnging. Especially fast charging. Maybe very little use at most.
My phone has only got slightly warm, and that was while playing a racing game. Everything ells is room temps
Heat test.
https://www.youtube.com/watch?v=WV_1C-z0kkw
I don't feel any particular heat from mine, even while running intensive games or benchmarks, then again, I am using the Exynos variant.
A littlebit warm after 1 hour of Real Racing 3. Not hot at all. Htc one m7 was hot phone. .
Mine is charging right now with the fast charger, while streaming radio over bluetooth. Its warm, but not what I would call hot. My LG G3 got significantly hotter. Even playing with my Gear VR the other night it only got pretty warm, but I've no idea the actual temp, I just know it isn't as hot as my G3 would get sometimes just playing games.
Mine doesn't get really hot like my S5 or M9. The hottest ive experienced is like warm to the touch. Not HOT. Mind you, I'm wireless fast charging constantly.
jayochs said:
damn, gets hotter than my note 4! what's the max temp you've reached? I'm at 100 degrees f now just browsing around on my lunch hour. kinda annoying, honestly.. part of the reason I hated my Moto X Pure Edition was bc that thing would regularly hit 113 degrees and be annoying to hold. hopefully this snapdragon isn't as bad as the 808 was!
Sent from my SM-G930V using Tapatalk
Click to expand...
Click to collapse
Yeah at first I thought my S7 was cooler than my S6 Edge but even with just Web broswing for an hour or so the S7 is averaging like 90 degrees F. Current temp is 94. It's warm not "hot" but still annoying.
I think the Speck candyshell plastic case made it worse... trying to use bare now but still a bit warm.
I may have to go back to a flip case or something.
I hope I can get used to the warmth (tho I'd rather not have to -- def. annoying). Other than the warmth this phone completely rocks. I think I'll probably have to adjust because it's so damn amazing. I doubt any other phone can compare.
Name an Android phone as powerful as this one but which stays cooler... is there one?
ShivaSmith said:
Yeah at first I thought my S7 was cooler than my S6 Edge but even with just Web broswing for an hour or so the S7 is averaging like 90 degrees F. Current temp is 94. It's warm not "hot" but still annoying.
I think the Speck candyshell plastic case made it worse... trying to use bare now but still a bit warm.
I may have to go back to a flip case or something.
I hope I can get used to the warmth (tho I'd rather not have to -- def. annoying). Other than the warmth this phone completely rocks. I think I'll probably have to adjust because it's so damn amazing. I doubt any other phone can compare.
Name an Android phone as powerful as this one but which stays cooler... is there one?
Click to expand...
Click to collapse
Mine gets quite warm as well would sit around 32 degrees Celsius from browsing the Internet. I'm just worried if it's a defected device or not cause I have the exynos and some people don't even go over 25 degrees.
Yeah, I'm seeing this as well. Qualcomm variant. Just web-browsing for half an hour causes a pretty good bit of heat at the top of the phone, though I haven't checked the actual temperature.
I don't mind the heat itself, but the phone clearly start throttling and even just scrolling around in Chrome becomes laggy. Annoying.
A
lately mine has been ok surprisingly. not once did it even hit 90 today on lte all day. battery has also gotten a bit better. it's been a full week today since I got the phone, so who knows, maybe it really does take a week to settle which is kinda crazy lol
Sent from my Samsung Galaxy S7 using Tapatalk
Is anyone getting 45% battery temperature!? I checked after unplugging from fast charging and using camera for a couple of minutes.
Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
PureSage said:
Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
Click to expand...
Click to collapse
Mine will sometimes get a little warm to the touch, but it's not so hot that I ever worry about it, and it may just be because my hands are warm and I'm the one heating it up. I just downloaded the Cooler Master app and I'm fluctuating between 27.3-29 C. So I would say your phone is possibly be defective.
PureSage said:
Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
Click to expand...
Click to collapse
hi mate
maybe there are apps running in the background , check your e-mail settings , facebook....loction, all that will keep phone from deep sleep
check this app let it run for a few hours and it may give you some hints...
http://forum.xda-developers.com/showthread.php?t=1179809
PureSage said:
Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
Click to expand...
Click to collapse
Normally the phone stays cool when not in use. You however wrote you just got it new, so the heat may come from downloading all the apps and data used on your previous device in the background. I'd just give it some time to settle. Otherwise, heat needs a lot of battery charge.
Checking settings->battery->battery useage should reveal what's causing the heat.
PureSage said:
Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
Click to expand...
Click to collapse
And dont forget after every charge make a reboot just in case
(Android services "bug")
Today it actually got passed 37 degrees Celsius while playing a game. It gets really hot to the touch and uncomfortable too hold. It only cools down when I'm not using it. I tried closing apps in the background but it doesn't cool it down when I'm using it. scratch that it's at 39.5 degrees
Devices are built to withstand the heat and they are specifically designed to run any kind of supported application but if the user application is hogging up a lot of resources in the background example: Facebook (They could have built a power station to supply for the entire world if they had stored all the juice they squeezed out from our devices). So its all up to the user to control it, S7 already has Battery optimization feature which I assume cuts out a app from accessing data or performing any high resource consuming activity in the background if enabled.
PureSage said:
Today it actually got passed 37 degrees Celsius while playing a game. It gets really hot to the touch and uncomfortable too hold. It only cools down when I'm not using it. I tried closing apps in the background but it doesn't cool it down when I'm using it. scratch that it's at 39.5 degrees
Click to expand...
Click to collapse
Lol you say 40 degrees i remember some of my former phones like oneplus or even my tablet samsung galaxy note 10.1 even lg gflex 2 that reach temp over 60 degrees celsious.
I wouldnt be concerned. But if you want to be sure run some stress tests to check your phone.
Your phone will let you know if it gets too hot. If I go straight from charging to running VR or other intensive games my phone will overheat and give me a message.
Many complain that the Pixel 6a gets hot or overheats. I have also seen videos were people claim it's only in the beginning while the phone "learns" your usage habits and how to optimize itself accordingly. But later on it doesn't need to run all of its processes like in the beginning once it figured you out, so to speak. (The exception being when you record a 1080 video at 60 frames, which even later on can get problematic.)
Can Pixel 6a users chime in here and recount their experiences? Does the overheating last past the first few weeks after purchasing it?
Bonus question: are the signal issues some complain of widespread, or not?
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I really want to get this phone, but I hesitate due to these two issues.
I didn't have overheating issues since I bought the phone 3 months ago.
dudaka said:
I didn't have overheating issues since I bought the phone 3 months ago.
Click to expand...
Click to collapse
Even from day one?
xda-eh said:
Even from day one?
Click to expand...
Click to collapse
Yup
I have my 6a 2 weeks and I don't have any issues with overheating or bad signal.
Thanks.
Anyone else?
Overheating in the sense that it shuts down with a warning? No, never. But the phone does get annoyingly hot, especially when charging even if I'm not using it at all. That's the phone plus the weather in my country isn't helping. Phone regularly touches 40° according to battery guru, when charging can go up to 43°.
On WiFi things are very normal. Mobile data however is a very different animal. It you have poor signal especially expect this to get pretty hot. Like stated above though, not shut down hot just hotter than what I consider normal. 35-40c battery temps on stock with those conditions isn't unusual.
Initial setup for sure gets toasty as well.
For whatever reason (latest updates maybe?), I've noticed recently that not only does my 6a not overheat, but the battery consumption has dropped significantly. At my admittedly low level of active usage I can easily go two days and still be over 50%. I might try for three full days soon.
I dont have any problems with overhiting , i have phone about 30 days. Playing games recording at 4k no heat problems at all.
Damn bruh...another 'overheating' thread?
Yes. The 6a may get fairly warm in some specific use cases, but it doesn't actually overheat as in start throwin' out warning messages and start throttling or worse, crash/reboot that I've ever witnessed. Actually mine seems to run slightly 'less warm' since A13's beta 2 & 3...just before I flashed a custom kernel. A few things to consider besides differing usage scenarios. If you're using a case, it may not only hinder cooling a little but probably 'feels' less warm due to the insulating properties as well. I try to go with a minimalistic case...it may not provide a lotta cushion if dropped but I'm hoping the improved grip offsets that point. And ofc the thinner the skin to less it retains heat. I went with a grippy Spigen Liquid Air or something like that.
Above all, I keep in mind that the 6a has the same processor as the [email protected] P6 PRO and that also helps me to forgive n forget that it can get toasty at times...plus thst resulting Tensor 'grin-factor' tho...
...just my 2 centz ofc
If you're using mobile data or using the phone as a hotspot thing gets very warm.
Normally, I've only experienced the phone getting very warm when I'm playing a game and charging the phone at the same time. However, on a recent trip to a foreign country, my phone (and its camera) stopped working because it was hot outdoors (around 80°F) and I was outside for 30min or longer. My friends' iphones didn't overheat though.
I haven't experienced any signal problems.
Mine never overheats. Its just warm enough to be a hand warmer, but not enough to damage anything
neo_lithic3K said:
Normally, I've only experienced the phone getting very warm when I'm playing a game and charging the phone at the same time. However, on a recent trip to a foreign country, my phone (and its camera) stopped working because it was hot outdoors (around 80°F) and I was outside for 30min or longer. My friends' iphones didn't overheat though.
I haven't experienced any signal problems.
Click to expand...
Click to collapse
...and it displayed an overheat popup warning? 'cuz it was 80F outside? I've been out with my 6a dozens of times in 80F+ weather and NEVER had my phone throw an overheat warning much less shutdown or lock up. You might have something wrong with ur phone if a warm day kills ur phone...js
Zaxx32 said:
...and it displayed an overheat popup warning? 'cuz it was 80F outside? I've been out with my 6a dozens of times in 80F+ weather and NEVER had my phone throw an overheat warning much less shutdown or lock up. You might have something wrong with ur phone if a warm day kills ur phone...js
Click to expand...
Click to collapse
No overheat warning. Phone felt very warm, froze up and apps would barely respond or it would keep on rebooting. Tried a few times to power off, wait a minute, and then power on to get that last photo, but didn't work. After I got out of the heat for a short time, phone went back to normal. Felt hotter like 95 degrees, but weather report said 80s.
Nothing wrong with my phone per se. My guess is that my phone was in direct sunlight for 30 min. I myself was dying from the heat. And before that, I was already taking pictures on and off for an hour (in the heat but not direct sunlight). I've used the phone before in hot weather without issue, but this time around, it was continued use and in direct sunlight.
My 6a definitely overheats and shuts down sometimes without warning. This has happened numerous times even when the phone is having light use (chrome or connected to android auto). I would say there are 2 factors. When the outside temperature is hot (35c or hotter - which currently in Australia is a daily occurance) and when the signal is not strong (also a very common occurrance here) - when this happens the phone can overheat and shutdown within minutes even with little use.
From my exp. signal strength seems to be the biggest issue. The pixel seems to literally burn through the power when signal is weak and get hot.
Generally I have had a 50% chance of getting a 'Your phone is hot' warning - other times it just turns off.
savanne said:
My 6a definitely overheats and shuts down sometimes without warning. This has happened numerous times even when the phone is having light use (chrome or connected to android auto). I would say there are 2 factors. When the outside temperature is hot (35c or hotter - which currently in Australia is a daily occurance) and when the signal is not strong (also a very common occurrance here) - when this happens the phone can overheat and shutdown within minutes even with little use.
From my exp. signal strength seems to be the biggest issue. The pixel seems to literally burn through the power when signal is weak and get hot.
Generally I have had a 50% chance of getting a 'Your phone is hot' warning - other times it just turns off.
Click to expand...
Click to collapse
You should RMA the phone. Sounds like a faulty device to me.
Also, just hot ambient temp does nothing to a phone. If it gets direct sunlight, thats unsafe for the device because of how hot it can get (if you measure temp in your car, it gets up to 60-70C+ easily.) If I use my car in hot sun, I aim an AC vent to its back and then the phone is super chill all through the ride.
h8Aramex said:
You should RMA the phone. Sounds like a faulty device to me.
Also, just hot ambient temp does nothing to a phone. If it gets direct sunlight, thats unsafe for the device because of how hot it can get (if you measure temp in your car, it gets up to 60-70C+ easily.) If I use my car in hot sun, I aim an AC vent to its back and then the phone is super chill all through the ride.
Click to expand...
Click to collapse
Yes, I think I will RMA it. - I don't agree re ambient temp. My phone certainly seems to shut down more often when the ambient is hotter. Also, re the car. I had the phone in the glove box which is separately cooled to 21c and even then it would overheat, - I suspect related to poor signal. But yes - will RMA it.
Try safe mode first. You may have an app which is misbehaving. I've never had my 6a overheat, it will sometimes get a bit warm when charging, but that's it.