Imei help needed please - General Questions and Answers

I bought a samsung galaxy s5 off ebay 3 months ago. It would not update and i found it would not update due to the phone being rooted. I installed a stock rom and all worked fine. After using the phone for 3 months now the phone will not make or receive calls or texts. I called orange and they informed me the imei is blacklisted due to the phone being reported stolen. I paid checkmend for an imei report and the report has a red warning next to currently blocked but but under lost and stolen it says clear. I have also noticed that the imei on the back of the phone is not the same imei that the phones board has. I have opened a claim for a refund via Paypal on the matter.
My questions are as follows:
Do you think someone has changed the imei of the phone before I purchased phone?
When I flashed the phone back to a stock rom would this have changed the imei ?
My concern is that if I get refunded by the ebay seller or paypal and I return the phone would the buyer blame the phones imei problem on me as I changed back to a stock rom which has a different brand (virgin)
Thanks in advance for any help/advice

One post removed.
Talk of changing or altering imei numbers is not allowed on XDA, as it's illegal in most areas.
Members are free to offer ideas, but not tampering with the imei manually.
Thanks!

bolzy79 said:
Do you think someone has changed the imei of the phone before I purchased phone?
Click to expand...
Click to collapse
Probably not, since it is illegal and the seller wouldn't risk doing a crime just to sell a phone. I can't give you a definite answer though.
bolzy79 said:
When I flashed the phone back to a stock rom would this have changed the imei ?
Click to expand...
Click to collapse
It is possible., but unlikely.
bolzy79 said:
My concern is that if I get refunded by the ebay seller or paypal and I return the phone would the buyer blame the phones imei problem on me as I changed back to a stock rom which has a different brand (virgin)
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Click to collapse
You won't get a refund if that's the case. If the seller admits to have changed the IMEI before selling it to you, or if he didn't pay off the phone or etc., then you get a refund. This is very common, people would buy the phone and sell it right away, making profit and eventually leaving a blacklisted phone to the buyer. If his reason was that you changed the ROM, then he will probably win the dispute. You should ask for a return though, if you get a refund, then you can get another phone, if not, then you're just at the same place you're at right now.

Related

[Q] My Samsung Omnia 7 suddenly got reported lost/stolen...

Hi,
In November 2010, I purchased a Samsung Omnia 7 from Computer Exchange (where they sell 2nd hand tech equipment) for the early adopter price (£425). It was locked to the "3" network but i eventually found a seller on ebay selling unlock codes from a user named nckzone and the unlock code worked nicely. However, on saturday I found that I was unable to make calls. I gave my carrier T-mobile a call from a seperate number and they told me that the phone has been blacklisted or in otherwords, it got reported as lost/stolen...
I was advised to ask the seller of the unlock code about the issue however he isnt responding.
I was wondering how to go about this situation...this phone cost me some serious cash and im not even due to get a new phone yet. What should I do?
I'm thinking about reporting this problem to the police since I have all my documents and proof but I hear its possible to change the IMEI number. Im really bugged at the moment.
Nerosam said:
Hi,
In November 2010, I purchased a Samsung Omnia 7 from Computer Exchange (where they sell 2nd hand tech equipment) for the early adopter price (£425). It was locked to the "3" network but i eventually found a seller on ebay selling unlock codes from a user named nckzone and the unlock code worked nicely. However, on saturday I found that I was unable to make calls. I gave my carrier T-mobile a call from a seperate number and they told me that the phone has been blacklisted or in otherwords, it got reported as lost/stolen...
I was advised to ask the seller of the unlock code about the issue however he isnt responding.
I was wondering how to go about this situation...this phone cost me some serious cash and im not even due to get a new phone yet. What should I do?
I'm thinking about reporting this problem to the police since I have all my documents and proof but I hear its possible to change the IMEI number. Im really bugged at the moment.
Click to expand...
Click to collapse
The only thing you can do is go to the police..
check your phone's IMEI against what is written on the sticker / your box (to check IMEI type *#06#)
If it is different 100% that the 'unlocker' is at fault and he f-ed up your phone.
Otherwise somebody has created a false report with the police in which case the problem can be solved by going to the police and they can look up who filed the report and have it all undone (of course bring the box + purchase proof with you).
Also another good tip for many many people looking for (free) unlock codes. Don't post your IMEI everywhere!!!! Doing that will result in this exact situation and if you did this, all this is 100% your own fault.
take care

[Resolved] [Q] What does "clean IMEI and is ready for activation" means?

Hi,
I want to buy a phone from eBay (I'm not from US) and I found one, but there is a note:
The phone has a clean IMEI and is ready for activation.
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Click to collapse
What does it mean?
Greetings
linoskoczek said:
Hi,
I want to buy a phone from eBay (I'm not from US) and I found one, but there is a note:
What does it mean?
Greetings
Click to expand...
Click to collapse
clean imie means the phone is not blacklisted or stolen.
ready for activation really cant be axplained mch further. just means it is ready to use as soon as you activate or put a sim in it.
there a good bit of scams on ebay with phones, you may want to try a more safe site like swappa.
http://en.wikipedia.org/wiki/Imei
A bad/dirty IMEI would mean either the phone was lost/stolen and reported as such (usually by the insurance companies), or that it was reported as lost/stolen, but actually wasn't, and the seller got a replacement or reimbursement for the phone and is now selling the original device.
Planterz said:
http://en.wikipedia.org/wiki/Imei
A bad/dirty IMEI would mean either the phone was lost/stolen and reported as such (usually by the insurance companies), or that it was reported as lost/stolen, but actually wasn't, and the seller got a replacement or reimbursement for the phone and is now selling the original device.
Click to expand...
Click to collapse
bweN diorD said:
clean imie means the phone is not blacklisted or stolen.
ready for activation really cant be axplained mch further. just means it is ready to use as soon as you activate or put a sim in it.
there a good bit of scams on ebay with phones, you may want to try a more safe site like swappa.
Click to expand...
Click to collapse
Thank you both for your answers! Good to know it means that, because I thought it's an info like "IMEI is 000000..." so I wouldn't be able to use this phone. In my country, I have never heared of dirty/clean IMEIs so that's why I asked you about it.
And bweN, I would use Swappa, but thirst thing, I can't find this phone there (Galaxy S Relay 4G) and second thing, when I found it today, the seller won't let the phone to be shipped to other country than US.
Thank you for your answers again!

Bad IMEI question

If you have an att phone with a bad imei, would if work on lets say tmobile if its unlocked?
i see imei repair services but nothing for s6 active
my phone is fine for now but im running into money problems and i dont want it to be black listed and not work... thanks
1nsomnium said:
If you have an att phone with a bad imei, would if work on lets say tmobile if its unlocked?
i see imei repair services but nothing for s6 active
my phone is fine for now but im running into money problems and i dont want it to be black listed and not work... thanks
Click to expand...
Click to collapse
Did you purchase the phone brand new or second hand? Is the imei there or just missing? If it's missing it doesn't matter if it's sim unlocked or not it won't work on any GSM carrier if your imei is missing or has been black listed (reported stolen or for none payment)
purchased brand new but subsidized through ATT Next
I have 3 months to get it back on
I screwed up but found another job so ill be back on track
But yeah I was thinking of doing the imei repair method
its a service where it spoofs your phone with another imei to unblacklist it
1nsomnium said:
purchased brand new but subsidized through ATT Next
I have 3 months to get it back on
I screwed up but found another job so ill be back on track
But yeah I was thinking of doing the imei repair method
its a service where it spoofs your phone with another imei to unblacklist it
Click to expand...
Click to collapse
Before changing your imei which is illegal I would contact AT&T and see if there is an arrangement you guys can come to. I suggest exhausting all legitimate means before paying someone to change your imei

US Mate 9 Blocked for use in the US?

Hello,
4 months ago I purchased a new Mate 9 from Bestbuy I have been using it off and on since then with no issues. I love the device, but had a very strange problem come up the other day.
I had switched to another smart phone, activated it and used it for a bit (vintage Amazon Fire Phone, just wanted to try it out) and when I put my SIM card back into my Mate 9 it wouldn't connect to the T-Mobile network.
I tried resetting the device and chatted with T-Mobile about the issue. They reprovisioned my SIM card but it still wouldn't work (although it would work in my Fire Phone). Finally the T-Mobile rep asked for my IMEI, and when he checked it he said it was "on the US blacklist", and couldn't be used in the United States. Obviously I was very confused by this, considering I was using it just hours before and personally did not report the device lost or stolen.
The T-Mobile rep went on to explain that because it wasn't a T-Mobile block, they could not unblock the device, and that I should contact the manufacturer. So I did.
After about an hour on the phone with Huawei, they setup an RMA to have the device repaired at their service center. They say they can unblock the device for me, and I'm hoping they are correct (or else I have a $600 paperweight more or less). I'm going to be without the phone for 10-15 days while they unblock the IMEI. Luckily I still have my Honor 8 to fall back on.
My question is, have any of you ever heard of something like this happening? I don't understand how this could happen. Obviously the phone is not stolen. I'm not sure how someone else could block the IMEI.
Any insight is much appreciated!
Thanks!
what?...
That sucks. I hope this is an isolated issue. I also use my Mate 9 on T-Mobile and just checked my IMEI numbers on swappa, both came out clear.
dustinbleh said:
Hello,
4 months ago I purchased a new Mate 9 from Bestbuy I have been using it off and on since then with no issues. I love the device, but had a very strange problem come up the other day.
I had switched to another smart phone, activated it and used it for a bit (vintage Amazon Fire Phone, just wanted to try it out) and when I put my SIM card back into my Mate 9 it wouldn't connect to the T-Mobile network.
I tried resetting the device and chatted with T-Mobile about the issue. They reprovisioned my SIM card but it still wouldn't work (although it would work in my Fire Phone). Finally the T-Mobile rep asked for my IMEI, and when he checked it he said it was "on the US blacklist", and couldn't be used in the United States. Obviously I was very confused by this, considering I was using it just hours before and personally did not report the device lost or stolen.
The T-Mobile rep went on to explain that because it wasn't a T-Mobile block, they could not unblock the device, and that I should contact the manufacturer. So I did.
After about an hour on the phone with Huawei, they setup an RMA to have the device repaired at their service center. They say they can unblock the device for me, and I'm hoping they are correct (or else I have a $600 paperweight more or less). I'm going to be without the phone for 10-15 days while they unblock the IMEI. Luckily I still have my Honor 8 to fall back on.
My question is, have any of you ever heard of something like this happening? I don't understand how this could happen. Obviously the phone is not stolen. I'm not sure how someone else could block the IMEI.
Any insight is much appreciated!
Thanks!
Click to expand...
Click to collapse
here is a scenario for u...Yes you bought it from Best buy legit, but the best buy rep is a scoundrel, and stole your clean fresh IMEI for 1 of his other phones he bought off a website. that other phone he bought was a blacklisted device too..so basically he could have stolen your valid IMEI, and used it for his bad IMEI phone. employees are people too and are subject to criminal actions.
Sent from my MHA-L29 using Tapatalk
djnikkofb said:
here is a scenario for u...Yes you bought it from Best buy legit, but the best buy rep is a scoundrel, and stole your clean fresh IMEI for 1 of his other phones he bought off a website. that other phone he bought was a blacklisted device too..so basically he could have stolen your valid IMEI, and used it for his bad IMEI phone. employees are people too and are subject to criminal actions.
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
Wow, hadn't even thought about that. I'm a little ignorant I guess, I didn't know you could swap imei's on a phone.
n/a
: U.S. lawmakers urge AT&T to cut commercial ties with Huawei
https://www.reuters.com/article/us-...ercial-ties-with-huawei-sources-idUSKBN1F50GV
alcylon said:
: U.S. lawmakers urge AT&T to cut commercial ties with Huawei
https://www.reuters.com/article/us-...ercial-ties-with-huawei-sources-idUSKBN1F50GV
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Click to collapse
Samsung lobbying $$$$$ at its best :good::good:

IMEI is different and showing it's a Sony Ericsson SPIRO W100 phone

Hi there,
So I recently bought a "T-Mobile" OnePlus 7 Pro second-hand. Now, the problem is, I'm in Canada and it's locked to T-Mobile. I should be able to unlock it, but the IMEI looks like it's been changed to a different phone. I'm not sure why it's been changed, but is there a way I can restore the original one? The original IMEI is on the back of the phone and I've checked it and it's not blacklisted, so I don't know the original intention of changing it.
Could someone let me know?
Thank you
samthemagicman said:
Hi there,
So I recently bought a "T-Mobile" OnePlus 7 Pro second-hand. Now, the problem is, I'm in Canada and it's locked to T-Mobile. I should be able to unlock it, but the IMEI looks like it's been changed to a different phone. I'm not sure why it's been changed, but is there a way I can restore the original one? The original IMEI is on the back of the phone and I've checked it and it's not blacklisted, so I don't know the original intention of changing it.
Could someone let me know?
Thank you
Click to expand...
Click to collapse
Unfortunately imei changing is illegal in some form in most countries you won't find much help on here with that. We don't support imei changing on xda. Unfortunately even if it is too go back to the proper one. Thst is quite odd. T-mobile still won't unlock it. You have to follow a stringent set of rules they have in place. There are really no unlock services for this device either. I've been looking myself. Every one claims they can. But then you read from there. Even the way I tried almost ruined mine
Check eBay, there's lots of services available. Just give the seller the IMEI number listed on the back, they should be able to change it no problem. Mine cost $20 to have done.
oakfan1283 said:
Check eBay, there's lots of services available. Just give the seller the IMEI number listed on the back, they should be able to change it no problem. Mine cost $20 to have done.
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Click to collapse
Again we don't discuss imei changing on xda

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