Camera autofocus stopped working - Nexus 5 Q&A, Help & Troubleshooting

Ok, so the problem arose out of the blue yesterday, when the autofocus suddenly stopped working, thinking of it as some cache issue, i cleared camera cache and tried again, doesn't work. Loaded up Manual Camera, neither autofocus, nor manual focus working on it. Booted into a clean installed DirtyUnicorn in multiboot, and focus isn't working their either. So most probably hardware has gone bad somehow.
Followed this thread: https://productforums.google.com/forum/#!topic/nexus/SW_adU_hM9o, seems like it's a widespread problem, with no concrete solution, tapping the phone in top right doesn't work for me, though it did crack my tempered glass SP. . Some even claiming that replacement of camera module didn't worked either, and problem persisted for them.
Anyone has a link for genuine camera module with international shipping or to/in India? Service centers are quoting a very steep price of 50-60$. Please help. :crying:

madarchod said:
Ok, so the problem arose out of the blue yesterday, when the autofocus suddenly stopped working, thinking of it as some cache issue, i cleared camera cache and tried again, doesn't work. Loaded up Manual Camera, neither autofocus, nor manual focus working on it. Booted into a clean installed DirtyUnicorn in multiboot, and focus isn't working their either. So most probably hardware has gone bad somehow.
Followed this thread: https://productforums.google.com/forum/#!topic/nexus/SW_adU_hM9o, seems like it's a widespread problem, with no concrete solution, tapping the phone in top right doesn't work for me, though it did crack my tempered glass SP. . Some even claiming that replacement of camera module didn't worked either, and problem persisted for them.
Anyone has a link for genuine camera module with international shipping or to/in India? Service centers are quoting a very steep price of 50-60$. Please help. :crying:
Click to expand...
Click to collapse
Please, anyone? Ordered a new camera module, replaced it, and still the issue persists. What can be the issue now?

Related

[Q] Front facing camera issue

Hey,
So I cracked my screen, changed it with OEM new parts, and worked great for weeks after the installation.
Now, I'm having camera issues, back camera works fine, but when you switch to front facing camera the app freezes and crashes, and I get cant connect to camera black screen, and at this point the back camera wont work either, if you restart and clear data on camera app the back camera works again, but front facing will never work. Currently, I;m running stock rooted but I've had this issue with rooted custom roms and stock unrooted. I'm not sure if this is related to the screen change or not, but it worked great for weeks after the screen change. and, I;m having the same issue with other camera apps too, no snap chat installed nor any other apps that could conflict.
Any help would be greatly appreciated
Thanks!
I am currently dealing with a similar situation. Did you find anything to help fix the problem?
This is almost certainly due a little piece of tape coming off of the ribbon cable. I happened to solve this by cutting a small piece of scotch tape and wrapping it around the ribbon cable so that the underside of the cable is not making contact with the PCB.
I know this is a super late reply but I hope it can help someone in a similar situation!
Hello. So i had the exact same problem as OP. Got my screen replaced (not by me), but a few days after that i noticed that my camera would freeze when trying to change it to the front facing camera. i had issues with messenger and the normal app. i did a few system restores and even unlcoked and installed custom rooted Roms last night. Still freezing on the front camera.
I'm now positive its a hardware connection issue. Anyone else have this issue? I feel i should open the phone and try to fix it.

[Q] Warning: Camera Failed. Can anyone fix it?

I am having a huge problem with the main camera on my Sprint Samsung S5. Every time I try to use it, I get the notification "Warning: Camera failed." It was purchased on the release date (I think 4/11/2014). It was a known issue for Verizon and I think Sprint phones for this to happen but mine is having this problem 10 months later. I have cleared the cache, cleared data, wiped cache and dalvik, done a factory reset, installed MOAR 6.0, CM12, MOAR 2.2, removed SD card after having flashed a new rom (so no other apps could prevent the main camera from working), disabled the Samsung camera app and tried using Google Camera, and nothing has worked. Today I went to a cell phone repair store and the technician said he tried three main camera sensors and two front facing camera sensors (just to allegedly rule out a hardware issue) and could not get any of them to work. The front facing camera works in Google Hangouts but nothing seems to get the back camera to work. I don't even recall dropping my phone and there's not a scratch on it but one day the main camera decided not to work. It wasn't even after flashing a new rom. Does anyone have any ideas?
Thanks,
Richard
Samsung warranty
We received a service bulletin a while back about this specific issue and its a hardware problem . So your best bet is sending in to Samsung or depending on your carrier you can call carrier and they will swap it out for you.
Thanks for your reply Dhulqarnain. I have rooted the phone and tripped Knox so I can't send it back to Samsung and Sprint is requiring me to sign up for their protection plan (I think through Assurion) to take care of this even though it seems like it's a known issue. Do you have any other suggestions?
Thanks,
Richard
Same problem...inexpensive solution
I've had my sprint s5 for nearly 2 years now, and I recently started having the same exact issue. After extensive research I'm afraid that I must confirm it is a hardware issue. I'm in the same boat as far as knox, my friend...and that leaves repair as our only option. The good news is that it supposedly isn't too difficult to replace, it actually connects like a laptop keyboard, or an ipod hard drive connects (a ribbon type connector). It probably will be a ***** to get it connected, but the even better news is that eBay has our s5 camera from a few dozen sellers ranging from $6 to $15. :good:
Thanks Gmoney1234. I took the phone to a cell repair shop and they tried six different main camera sensors and two different front facing camera sensors and could not get it to work. So that means there's something else going on with it.

camera not able to focus + reboots

Hi,
Bought a used opo about a month ago (yes I know used)
And it worked fine except that sometimes the camera (once every 2 weeks) cannot focus at all. I tried different apps and resettting the device but no luck. Also when the camera can't focus the device usually reboots after trying to focus.
I'm pretty sure its a hardware problem because I opened the device up each time It stopped working and pressing down on the camera connector slightly seemed to fix it. Except for now. Now I think the problem could be one of both things:either the module is broken or the connection socket thingy on the mobo is bad. Really hoping it isn't the latter. Does anyone have any advice or things I could try before ordering a new camera module. I have contacted the person I bought the device from asking for a refund already btw. No response yet.
Thanks
Isaac

dead camera....twice

Dear all,
A few days ago, my N5's camera stopped working and none of the usual solutions (reboot, clean data and cache of camera app, even complete wipe and change of ROM) did anything to fix the problem. So I went on ebay, and bought a replacement back camera, fitted it and all was well...for a day!!! It looks like after just one day (and nearly no use at all) the new camera has already stopped working. Is anyone aware of what may be causing it, and of a way to fix it? or is it time for a new phone?
Thanks for your help!!
Is it possible the camera connction on the motherboard is a bit flaky?
audit13 said:
Is it possible the camera connction on the motherboard is a bit flaky?
Click to expand...
Click to collapse
Thanks for your reply. I thought that too after the second camera went wrong. I re-opened the phone and checked the connection, and from what I can see it seems quite solid. I am not sure what could possibly be going wrong that causing 2 camera modules to go bad in quick succession though. While the rest of the phone works perfectly.
Maybe it's just coincidence. I guess you could try a third camera to see what happens.
Can't connect to camera
My camera quit working the day I updated to 6.0.1
At first it would work for a few hours after a fresh boot. Now it won't work at all. I replaced the camera module with a working one and it worked for a few hours then died. Now all I get is "can't connect to camera". I'm convinced its related to the marshmallow update.
Safe mode doesn't help. Factory reset doesn't help. Third party apps still let me use the front camera but the rear is dead. I think I've reached the end of the road buying nexus devices and beta testing OS releases.
Maybe it because of your sd card
dixie600mhz said:
My camera quit working the day I updated to 6.0.1
At first it would work for a few hours after a fresh boot. Now it won't work at all. I replaced the camera module with a working one and it worked for a few hours then died. Now all I get is "can't connect to camera". I'm convinced its related to the marshmallow update.
Safe mode doesn't help. Factory reset doesn't help. Third party apps still let me use the front camera but the rear is dead. I think I've reached the end of the road buying nexus devices and beta testing OS releases.
Click to expand...
Click to collapse
Initially I thought this may be a normal issue of age of the phone, but the fact that a few of us are bumping into this so shortly after the marshmallow upgrade makes me think maybe the 2 things are related.
I suppose I could try and install a lollipop rom and buy yet another camera module.
The only component that should face problems in a persons lifetime would be the battery. It is a shame that companies and people treat this stuff as disposable.
OP and others who cannot fix this through software, or a small hardware change, this must be a hardware issue. Something on the mainboard is messing with the camera. Others are running stock marshmallow fine, to rule out any software issues, wipe all and flash new (manually wiping and flashing each partition from fastboot would be best). Report back.
wangdaning said:
The only component that should face problems in a persons lifetime would be the battery. It is a shame that companies and people treat this stuff as disposable.
OP and others who cannot fix this through software, or a small hardware change, this must be a hardware issue. Something on the mainboard is messing with the camera. Others are running stock marshmallow fine, to rule out any software issues, wipe all and flash new (manually wiping and flashing each partition from fastboot would be best). Report back.
Click to expand...
Click to collapse
Thanks for your reply. Done, but to no avail. Infact when you flash from fastboot the camera app is not even installed and the torch does not show up in the notification bar.
It is definitely a hardware issue, which is not resolved by simply replacing the camera module, as that seems to break again in a short amount of time. Not sure if I feel investing in a new mainboard and a new camera module.

Lg g flex 2 camera not working

So my lg flex 2 camera app won't open this happens when i switch to the back camera and that app will not open at all but when its with the front camera it opens and works normally What should i do?
clear data
it happens like that? for no reason?
maybe you should try to delete cache and clear data
Yh it happens for no reason i don't know if it's a camera issues or is it the software
Same problem... Rear camera went from cannot connect to not detected.. My unit is f510l converted to h959... I
bro i habe the same problem and tries a lot of things but as i see the camera is gone dead...i tried
1.remove sd card still not working
2.Another camerra ap Still not working
3.Clear cache + clear data still not working
4.Safe Mode still not working
the last thing i can do to tey is to reset my phone but i dont think that gna help but anyeay im gna try.... if u did the reset and still not working pls tell me i wanna know so i wont reset
g flex 2 camera
hekurand said:
bro i habe the same problem and tries a lot of things but as i see the camera is gone dead...i tried
1.remove sd card still not working
2.Another camerra ap Still not working
3.Clear cache + clear data still not working
4.Safe Mode still not working
the last thing i can do to tey is to reset my phone but i dont think that gna help but anyeay im gna try.... if u did the reset and still not working pls tell me i wanna know so i wont reset
Click to expand...
Click to collapse
Is ur camera working now ??
if yes , what did u do ?
my rear camera don't work after factory reset. Tried upgrade from Android 5 to 6 still didn't work. Can't find any solution.
Sent from my SM-G9350 using Tapatalk
I had the same problem.
Took it to LG service and they changed the motherboard in order to fix this.
So it's probably a hardware problem. I suggest you take it to LG service while it's still under warranty.
RickDangerous said:
I had the same problem.
Took it to LG service and they changed the motherboard in order to fix this.
So it's probably a hardware problem. I suggest you take it to LG service while it's still under warranty.
Click to expand...
Click to collapse
Am making appointment with LG now. Thanks.
Sent from my SM-G9350 using Tapatalk
i have the same problem . tried wiping the phone , tried changing the camera hardware , the camera app , aida64 cant detect it . any fix yet ?
Delete other apps that use thr camera. I deleted snapchat and then the camera worked fine
This issue hit me yesterday. So far, I've tried restarting the phone, deleting the data and cache for all apps that used the camera, and even made a factory reset last night. But the main camera still refused to open. I've had to conclude that this might be a hardware issue. it could just simply the ribbon cable has lost contact, or could be a deeper issue. I'll try to take the phone apart and look inside tonight. If it is not the loose contact issue, I'd order an OEM camera module and replace it myself. (I found a few on eBay and AliExpress with very cheap price).
Yap. I opened the inner back-cover, yank a few ribbon cables and see if it works. Nope, it won't work. I'll order a new camera module and replace it.
If you have tried different modules then its a big possibility of motherboard fault.
I am running into the same problem, the rear camera seems to be the issue. I have tried reconnecting the cable, and it works intermittently with some apps but not others. I am going to order a new camera this weekend but I am moving continents in two weeks so I am trying to find a fast shipping option here, or just go with a camera from china to get to where I am moving.
On that note, I noticed that the camera appears to have the same part number as the LG G3 (Y472B) though I can find nowhere that confirmed that they are identical parts. While the part number is the same, there is a 4 digit number below it, and I'm not sure if that is a batch number or perhaps a dash number. I haven't found any of those numbers that are the same both for the g3 and flex2, but then, the 4 digit number on the ribbon of my phone is different than the numbers I see on replacement parts.
Can anybody confirm or shed some light on whether the rear cameras of the flex2 and G3 are identical (can be used interchangeably)? If so that would give me a lot more options for ordering!
An update to my post. I ordered an lg g3 rear camera and put it in my flex 2. It appears they are identical as my rear camera now works.
I am having troubles with autofocus but manual works. That seems to be a software not a hardware issue though. But for $15 my flex 2 is now back to normal.
To update, after about a day the rear camera stopped working but would work occasionally.
After a few more weeks the phone started looping restarts up to the lock screen then died all together (it would still charge and display it was charging) I reflowed the main board which appears to have solved all problems but I hesitate to advocate it as it is fairly risky and by many accounts only solved issues temporarily
LG Camera Rear work occasionally or camera fail
When the Camera work occasionally, motherboard is the problem. I changed the camera module and the same situation, (LG G FLlex 2 original module), not work, reset, reinstall android with LG Up, all, but not work. As she does, some components it has a (cold soldering). The only option is to warm the 250-300 degree with hot air in that area or other motherboard. All LG's have the same problem, replace the assembly line LG!

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