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Sprint Note 5 Issue

I originally posted this in the General section by mistake so i moved it to here. I just recently purchased a Sprint Note 5 from someone and it seems to work great, I did check with the Sprint store and Swappa to ensure a clean ESN. But what i am wondering is that when I go to the settings menu there is no Mobile Network menu. I have looked everywhere for it, does the Sprint model not come with it? I even clicked edit undrr the quick settings and it shows Mobile Networks as a selection and when i check it off and return to the main menu it doesnt show up under the quick settings. It is unrooted and stock. I did just upgrade to 6.0.1 yesterday as well.
Any ideas would be helpful.

Do calls, texts, data, mms all work fine?

I don't have Sprint as my carrier, I'm using T-Mobile. I bought the phone from someone and thought I wouldid unlock it but it's a pain to do. I just happen to be browsing the phone and noticed that the Mobile Network is not there.

Stock Rom (rooted) APN settings unable to be edited or added

Hi guys,
I've been running the stock rom (6.0.1) with RingPlus for about 4 months now, and just got word that they were discontinuing service. I canceled my service with them and have moved to Tello, which many of the users on RingPlus were saying was a painless switch. I've received my Tello phone number, and activation/provisioning instructions, which I've followed several times. I'm able to make and receive phone calls, but don't have 3g or LTE data.
From my experiences with Nexus devices and AT&T MVNO's my gut says it's an APN setting, but when I browse to the APN list the whole list is grayed out and unchecked, the add button is also grayed out.
Does anyone know how to open this up?

This issue is solved. I used a hidden menu (##3282#) to view my APN settings and they were being pulled from Tello. Later in the day my phone randomly did a prl update (several dozen had been done since posting this thread) and after that update everything worked. My best guess is that the line wasn't fully activated.

Hi Thunderbolt,
My phone is rooted and after putting in the MSL and dig down I have the same issue as APN Type and many other options are greyed out. I'm with Sprint. Looks like you haven't done anything and it automatically became available. What's Tello? Do I need to install any otger app to get the access? Thanks.

I'm on Stock TouchWiz Marshmallow on my S5 Sport G860P and my APN settings aren't greyed out, but they don't save when I add the proper APN for my FreedomPop SIM I received yesterday.
Is there a way to unlock this phone for free? I bought it on Ebay used and it has a clean ESN. I'm not the original owner so I don't have to Sprint account number and I may not be able to get it because it was purchased from a reseller.

thunder2132 said:
This issue is solved. I used a hidden menu (##3282#) to view my APN settings and they were being pulled from Tello. Later in the day my phone randomly did a prl update (several dozen had been done since posting this thread) and after that update everything worked. My best guess is that the line wasn't fully activated.
Click to expand...
Click to collapse
What does it mean to use a hidden menu? And what is Tello? I am having this problem as well and would love to fix it. My issue is ultimately about not sending and receiving MMS consistently. But having the prn menu grayed out isn't helping my efforts to fix it.
Thanks!
Sent from my SM-G900P using XDA Labs

servechilled01 said:
What does it mean to use a hidden menu? And what is Tello? I am having this problem as well and would love to fix it. My issue is ultimately about not sending and receiving MMS consistently. But having the prn menu grayed out isn't helping my efforts to fix it.
Thanks!
Sent from my SM-G900P using XDA Labs
Click to expand...
Click to collapse
Open dialer Punch in ##3282# this brings up the hidden menu for a lot of things.. Choose edit, and if it ask for you MSL enter it, then go to apn settings and you can add one, it should not be greyed out.

Samsung SM-G920W8 APN/Roaming Issues

I have a Samsung Galaxy S6 (SM-G920W8; I have not rooted or installed any custom OS; it's running Nougat 7.0) that was previously locked to Telus (Canada) and I had it unlocked in December. Since then, it was worked fine with SpeakOutWireless (7-Eleven) for texting and calling (no data). Recently, I purchased a roaming data-only SIM from KeepGo. I cannot, for the life of me, get it to work. The SIM itself is fine. It works in my husband's Galaxy Core LTE.
So the way KeepGo works, is I have to put in an APN. When I get to the "Access Point Names" screen, I get an error that states: "Unable to view the access point name settings. Access is restricted for the current user profile." I don't have any kind of user profiles set up on my phone. So I go to "Add" anyway, and I add my APN. If I choose "GID" for MVNO, it saves to where the APN's are listed and I can see my APN. If I choose anything else (such as "None"), it disappears and I can't see the list. At first, when I chose "None," the APN in the list was no longer visible (shows that "unable to view" error), but my data actually worked! Then, a couple of hours later, it no longer worked. I tried resetting APN so it erased what was there (because I couldn't see it to modify or delete it), and I tried again, and no matter what I do, I can no longer get data. I also tried a factory reset, and it made no difference. Also, to note, it shows the network just fine (whether Bell, Rogers or Telus; they use all three providers). It just can't register on the network.
I have contacted KeepGo, Samsung, and Telus, and can't get anywhere with any of them. Any ideas as to what the solution is?

Can someone explain how APN setting configuration actually works?

So, let me explain the problem I had as context for my question.
I have a HTC M8 from Verizon that is totally unlocked (bootloader, SIM, etc) and rooted. I am running a recent version of LineageOS
My wife has a Samsung Galaxy S5 from Verizon that is rooted. She is running the latest available stock firmware from Verizon (with some bloat removed).
On the Verizon network with our Verizon SIM cards neither of us could edit APN settings.
We have been off contract for a while and just switched to Total Wireless.
I had 0 issues with my phone as the proper APN for Total Wireless was obviously loaded properly into my phone when I put in their SIM.
My wife OTOH was not able to get any internet access and upon examining her settings I noticed she lacked the newer TRACFONE.VZWENTP APN that my phone had.
I was not however able to edit her APN settings.
From everything I was finding online it seemed that the phone was clearly unlocked since the TW SIM worked to make/receive phone calls. Also it appeared people were stating that the presence of an APN is a function of the SIM and that if the APN wasn't there or I couldn't add it, then the SIM was the problem.
In the end I was able to install build.prop editor and make the following changes:
Code:
ril.sales_code=LOL
ro.csc.sales_code=LOL
This allowed me to add an APN. I copied the settings from my HTC *exactly* (triple checked) and still no Internet.
Finally I chose the option "Reset to default" and it appeared that it deleted the APN I added and added another TRACFONE.VZWENTP that was just slightly different then what I had on my phone (it set the "Bearer" option to 'LTE' instead of 'unspecified'). Everything then worked.
This experience leaves me to believe the following:
1) The ability to edit the APNs is a function of the ROM, not the SIM, since I was able to edit with build.prop and then make the change.
If this is the case however, why would a custom ROM like LineageOS not have this unlocked by default???
2) The APN is actually stored in the SIM card.
This must be the case because when I "Reset to default" there was nowhere that it could have gotten these changed settings from other than the SIM card as it was unable to even reach out to the internet at the time (wifi was off).
This was all just such a hassle and there are hundreds of posts out there about people in similar situation who state they can't access their APN settings.
If my wife's phone wasn't rooted I would not have been able to use build.prop editor to make the APN editable and then I would never have been able to get internet. What could I have done in that situation?
Again - my issue was resolved, but I am trying to understand specifically how these things are controlled and unlocked - especially for someone who doesn't have root access to their phone.

Oh - I just wanted to add that I worked with Total Wireless over chat for close to an hour while I was researching this on my own.
I helped them out from the beginning by telling them that I thought the APN was the issue and the block head kept telling me that I needed to edit my APN settings.
When I continued to tell him they were greyed out and I couldn't do it he just kept repeating as if they have never experienced this before and there *must* be a way for me to edit my APN settings.
I haven't had a build on my HTC or my wife's G5 that I can remember where I have ever been able to edit them manually, so I would expect that grayed out APN settings are pretty standard. Ofc I may have had a total moron over chat (likely), but he seemed to be consulting either their internal KB or another associate - so the fact that it was so difficult for them to figure this out (in fact they never did, I did) and they never would likely have if my phone wasn't rooted is very perplexing to me as to the root problem.

SMS/MMS Compression Issues - Factory Reset and Sim Switching Hasn't worked

This is a weird one, maybe somebody here can help me out. I have a Samsung S10e on Visible (Verizon MVNO) with a really strange and persistent issue. Basically, every MMS received is heavily compressed (<100kb) and only the first frame of any GIF is displayed. I have another phone, a Samsung Galaxy S20 FE, also on Visible, that works without issue.
Here's what I've tried:
1) Factory resetting the S10e and NOT RESTORING DATA
-- No effect
2) Swapping the two sim cards
-- No effect. The S20 FE still gets MMS normally, the S10e does not (RCS disabled in both cases for debug purposes)
3) Swapped an active freedompop (AT&T) sim and factory reset, then swapped in the Visible SIM (there was a similar persistent network issue that was fixed this way on an S9+)
-- No effect.
Now, another wrinkle:: If RCS is used on the S10e, and the other person ALSO has RCS, pictures come through fine (in the same messaging app, Google's official Android SMS app).
Normally at this point I'd request another SIM from Visible, but I don't understand why the sim card would work fine in another phone, and a known working sim card doesn't work in the s10e. It seems like more of a phone problem than a SIM card issue, or some combination thereof. Any suggestions? Many, many thanks in advance.

podspi said:
This is a weird one, maybe somebody here can help me out. I have a Samsung S10e on Visible (Verizon MVNO) with a really strange and persistent issue. Basically, every MMS received is heavily compressed (<100kb) and only the first frame of any GIF is displayed. I have another phone, a Samsung Galaxy S20 FE, also on Visible, that works without issue.
Here's what I've tried:
1) Factory resetting the S10e and NOT RESTORING DATA
-- No effect
2) Swapping the two sim cards
-- No effect. The S20 FE still gets MMS normally, the S10e does not (RCS disabled in both cases for debug purposes)
3) Swapped an active freedompop (AT&T) sim and factory reset, then swapped in the Visible SIM (there was a similar persistent network issue that was fixed this way on an S9+)
-- No effect.
Now, another wrinkle:: If RCS is used on the S10e, and the other person ALSO has RCS, pictures come through fine (in the same messaging app, Google's official Android SMS app).
Normally at this point I'd request another SIM from Visible, but I don't understand why the sim card would work fine in another phone, and a known working sim card doesn't work in the s10e. It seems like more of a phone problem than a SIM card issue, or some combination thereof. Any suggestions? Many, many thanks in advance.
Click to expand...
Click to collapse
Did you ever find an answer to this? I am having the same issue on a new unlocked S10 with total wireless. My s9 received mms just fine, and my s10 compresses every incoking mms and gif to less than 30kb (outgoing works fine). I put my new sim card in my old school and it worked fine, which makes me also think like you did, that it isn't the sim or carrier. Thanks.
Matt

wstcoaster07 said:
... it isn't the sim or carrier ...
Click to expand...
Click to collapse
Could it be Settings? See if you have "Restricted" set, here...
Messages > Settings > More settings > Multimedia messages > Restrictions
This should be set to the "Free" option.

Yeah, it's set to free. I've slso tried other apps like Google messeges, chomp, textra. Chomp no longer has that "legacy" mode setting that I recall was a good fix years ago.