Unlocked and s off random loses service - Verizon HTC One (M8)

Well back in 2014 I purchased the htc one m8 from Verizon which was a huge mistake because the bill was huge aswell. I then left Verizon after about half a year and went to metropcs and purchased an lg. Me being a noob I didn't know that you could unlock phones for a different carrier. So for the longest time I've just been using the m8 as a really nice Ipod. So just a few weeks ago I purchased sunshine and unlocked and s off my m8. I did research and found I needed apn settings and I found the correct settings I needed for my phone. After that I called metro pcs and they tied the device to my account with the imei and the SIM card number, over the phone. It worked out dand, I could see the word metropcs at the top and I could call my friends and my parents, I could text and send picture message. It even said I had 4g lte at the top. But here's the problem. About 4 times a day I will lose all service, and to make it come back on I have to attempt to make a call and as soon as I make the call it drops and says call lost. And then give it about 5 mins and I have my service back and I get all my messages that I would have gotten before all at once. Unless I try to make that call I won't have any service. This happens about 4 or 5 times a day and it's really annoying. I need help on how to fix this. Would I need to flash a custom rom like viper rom instead of this Verizon crap? I'm running android version 5.0.1 and I am unlocked and s off.

Try a different ROM like viper and see if it solves it?
Sent from my HTC6545LVW using Tapatalk

Related

[Q] Serious problem with g2x, no service baseband problem?

I seriously need help with this. My phone info is this
LG-P999
Android 2.3.3 stock
Baseband: M6600A-SCAUTNZ-2.0.9720T 1[JUL 15 2011 10:00:00]MP;TRULGE_08.09.02R_MDM.
Kernel Version: 2.6.32.9
The phone has all the information about the carrier but does not connect to the network, it even recognizes a network with -89dbm but does not connect.
I don't know what's happening. When you start the wifi calling app it works but can't sustain a connection on its own. I need your phones baseband info to compare. Also i noticed on the hidden menu accessible by dialing 1809*#999# when you go to the modem setting the following menus says:
QCRIL/Android log on/off: not implemented yet (RIL)
PDP Setting: not implemented yet (RIL)
and so on with the others. I need help from people with working g2x to check this and compare the values, cause i don't know what to do. I have flashed several roms eve the stock, and i have noticed that when i flash the v10f and connect the phone to the computer the lg tool recognizes the phone as if it had the v21e leaving me without the possibility to upgrade the software, I think it is because of the baseband on the phone. I sincerely ask for your help on this. Thank you
I'd try requesting a replacement, or trying the Update method for refurbs.
Sent from my LG-P999 using XDA Premium App
Well i have tried all existing methods and nothing, cause the lg tools recognizes the actual phone model which is p999dw and wont let me upgrade because of the baseband version, and as for a replacement this is a phone o got from craigslist.
daniel86bm said:
I seriously need help with this. My phone info is this
LG-P999
Android 2.3.3 stock
Baseband: M6600A-SCAUTNZ-2.0.9720T 1[JUL 15 2011 10:00:00]MP;TRULGE_08.09.02R_MDM.
Kernel Version: 2.6.32.9
Click to expand...
Click to collapse
You seem to have the most current version, which makes me wonder about your SIM card. Perhaps you need a new one if it is an older SIM or possibly damaged.
Well My sim card is only 2 months old, it came with my htc sensation, whe I put it on the sensation works but not on the G2x i have also tried it on my father's hd2 and also works, Thank you all for your response, I feel very lucky to be an XDA member.
I will go to T-mobile tomorrow to get another sim and test.
You try a hard reset yet?
If not just hold the volume up rocker and power button for like 10 seconds and it will reboot.
Today i got a new sim card and nothing, still the same keep saying no service, when i try to call says not registered on the network
Did you ever get this issue resolved I am having the same problem...exactly, got a different sim and now I want to try to re-flash the base band if possible? Does anyone know of this issue and any way to fix without dealing with T-mobile?
Unfortunately I had this and I tried everything, went to a T-Mobile rep and they tried trouble shooting, switching sims, hard reset, I even changed roms, went back to stock froyo and gingerbread and still nothing. I'm having a new G2X replacement shipped to me free of charge from T-Mobile already. Go to your T-mobile rep and ask him to fix it (he will try and fail and will open a case with you) then if you have warranty you can get a replacement G2x.
kharnage said:
Unfortunately I had this and I tried everything, went to a T-Mobile rep and they tried trouble shooting, switching sims, hard reset, I even changed roms, went back to stock froyo and gingerbread and still nothing. I'm having a new G2X replacement shipped to me free of charge from T-Mobile already. Go to your T-mobile rep and ask him to fix it (he will try and fail and will open a case with you) then if you have warranty you can get a replacement G2x.
Click to expand...
Click to collapse
Even if you didn't purchase the phone from T-mobile? I bought the phone from Craigslist.
XMarinE said:
Even if you didn't purchase the phone from T-mobile? I bought the phone from Craigslist.
Click to expand...
Click to collapse
I purchased my phone from some guy on Amazon, just try to go to a T-Mobile rep and don't tell them you purchased it off someone else even though they might be able to check.
Dial *#*#4535#*#* on your phone and give us screenshots of the phone status. Maybe that can give a clue as to what is going on. Scroll past your IMEI and do a screenshot (power and home) then scroll down to mid screen do another screenshot and then scroll all the way down and do a third screenshot. Post them here and maybe we can figure out what is going on. Did you make sure you have the correct RIL also? Some people with your issue have flashed CM7 nightly and then flashed back to another rom and this issue has gone away.
jboxer:
Will try...after a reboot or after I get the T-Mobile to load up again because that just gets me to the dialer again. I am in the process of making a video on Youtube and see if it helps resolve the issue...?? I SCREAM SANDWICH where are you...LOL!!
Do you have a tmo sim? U need to get the phone unlocked if u dont
Yes I do have a Tmo sim...and service.
You got took by the person on craigslist. Always test before you buy. #1 rule...
Sent from my LG-P999 using xda premium
T-Mobile is also now blocking IMEIs from the network. So that is also a possibility, especially when the phone is showing that it recognizes the network, but won't connect.
I think the only way T-Mobile will block the IMEI is if someone used installments to get the phone, and then the account canceled before the first payment.
Sent from my LG-P999 using XDA App
butterbeam said:
You got took by the person on craigslist. Always test before you buy. #1 rule...
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
No..the phone did work when I tested it. It was not rooted or unlocked. It worked fine...all of a sudden it stopped? I can use any other carrier card and it will work flawlessly. I have a Straight Talk card and can plug it in and no problems..only the data is 2g(Edge) speed on the G2x. Calls and MMS and it shows AT&T as the carrier while the sim from Straight Talk is in. Only the T-Mobile one has an issue. I had the phone for more than 3 months without any problems. I don't think I got took if there weren't any apparent red flags at time of purchase. I took the sim from my old phone at time of purchase and said I want to check it out first and the previous owner agreed. I think the issue is with T-Mobile and the way their equipment works with LG G2x. I am posting a video on YouTube in the next few days to let people see what happens with different scenarios.
XMarinE said:
No..the phone did work when I tested it. It was not rooted or unlocked. It worked fine...all of a sudden it stopped? I can use any other carrier card and it will work flawlessly. I have a Straight Talk card and can plug it in and no problems..only the data is 2g(Edge) speed on the G2x. Calls and MMS and it shows AT&T as the carrier while the sim from Straight Talk is in. Only the T-Mobile one has an issue. I had the phone for more than 3 months without any problems. I don't think I got took if there weren't any apparent red flags at time of purchase. I took the sim from my old phone at time of purchase and said I want to check it out first and the previous owner agreed. I think the issue is with T-Mobile and the way their equipment works with LG G2x. I am posting a video on YouTube in the next few days to let people see what happens with different scenarios.
Click to expand...
Click to collapse
If the phone is working with Straight Talk (AT&T) and not T-Mobile then I do believe it is a blocked IMEI issue. The person that sold it to you probably stopped paying their bill. T-Mobile doesn't block the IMEI until they send the account to collection, which takes about three months or so. You can probably call TMO and ask them to check the IMEI and see if they blocked it (if the CSRs can check the blacklist database). This blocking of the IMEI is specific to T-Mobile only so it would not affect AT&T's network or using the phone on any other carrier in the world.
jboxer: Will check on that issue...thanks jboxer
---------- Post added at 02:25 PM ---------- Previous post was at 02:21 PM ----------
jboxer said:
If the phone is working with Straight Talk (AT&T) and not T-Mobile then I do believe it is a blocked IMEI issue. The person that sold it to you probably stopped paying their bill. T-Mobile doesn't block the IMEI until they send the account to collection, which takes about three months or so. You can probably call TMO and ask them to check the IMEI and see if they blocked it (if the CSRs can check the blacklist database). This blocking of the IMEI is specific to T-Mobile only so it would not affect AT&T's network or using the phone on any other carrier in the world.
Click to expand...
Click to collapse
Can I check any IEMI database? I checked one from a Australia database and it said the status is unlocked? Are there any United States places to check or do I need to contact T-Mobile?

Getting Cell Service with NO SIM! And some other guys number ! Help

I just bought a phone the guy who made no mention of the fact that it was rooted when I bought it. What is worse is he mentioned that his GF worked for Verizon, which did not seem to mean much at the time. Knowing that here is what i'm dealing with.
I was in a rush when I checked out the phone as I had to meet another person to pick one up for my wife as well. It's the sch-i575 in white 16gb. After having a minute to look at the phone it turns out he had Paranoid Android flashed and the phone was rooted. CRAP! Not what I was looking for and he was not upfront about it. The incredibly strange thing was that with NO SIMCARD the phone was getting 3g signal! I spent all night trying to unroot \ undo what he did. I managed to use ODIN to get back to the stock rom although I think it's still a rooted one since I still have the super user app. I got a sim card from verizon but since it was rooted I did not bring the phone in and when I tried to activate later it would not activate. My wife's by the way is working flawless and when I put my sim in her phone it works fine as well. I had to put the sim in my wife's phone and it activated there. Here is the crazy thing, with or with out a simcard the phone makes calls and has 3g internet only but when I make a call it uses HIS NUMBER!! I'm not sure what the hell to do, what could have he done? Any ideas? Please all help is appreciated! I did not think this was even possible for the phone to function w/o a sim. I'm worried about taking it in to Verizon because of the funkiness. Ty again for any insight...
tekkski said:
I just bought a phone the guy who made no mention of the fact that it was rooted when I bought it. What is worse is he mentioned that his GF worked for Verizon, which did not seem to mean much at the time. Knowing that here is what i'm dealing with.
I was in a rush when I checked out the phone as I had to meet another person to pick one up for my wife as well. It's the sch-i575 in white 16gb. After having a minute to look at the phone it turns out he had Paranoid Android flashed and the phone was rooted. CRAP! Not what I was looking for and he was not upfront about it. The incredibly strange thing was that with NO SIMCARD the phone was getting 3g signal! I spent all night trying to unroot \ undo what he did. I managed to use ODIN to get back to the stock rom although I think it's still a rooted one since I still have the super user app. I got a sim card from verizon but since it was rooted I did not bring the phone in and when I tried to activate later it would not activate. My wife's by the way is working flawless and when I put my sim in her phone it works fine as well. I had to put the sim in my wife's phone and it activated there. Here is the crazy thing, with or with out a simcard the phone makes calls and has 3g internet only but when I make a call it uses HIS NUMBER!! I'm not sure what the hell to do, what could have he done? Any ideas? Please all help is appreciated! I did not think this was even possible for the phone to function w/o a sim. I'm worried about taking it in to Verizon because of the funkiness. Ty again for any insight...
Click to expand...
Click to collapse
It sounds like you didnt flash the proper stock image. I would start with that and report back.
http://forum.xda-developers.com/showthread.php?t=1755386
tekkski said:
I just bought a phone the guy who made no mention of the fact that it was rooted when I bought it. What is worse is he mentioned that his GF worked for Verizon, which did not seem to mean much at the time. Knowing that here is what i'm dealing with.
I was in a rush when I checked out the phone as I had to meet another person to pick one up for my wife as well. It's the sch-i575 in white 16gb. After having a minute to look at the phone it turns out he had Paranoid Android flashed and the phone was rooted. CRAP! Not what I was looking for and he was not upfront about it. The incredibly strange thing was that with NO SIMCARD the phone was getting 3g signal! I spent all night trying to unroot \ undo what he did. I managed to use ODIN to get back to the stock rom although I think it's still a rooted one since I still have the super user app. I got a sim card from verizon but since it was rooted I did not bring the phone in and when I tried to activate later it would not activate. My wife's by the way is working flawless and when I put my sim in her phone it works fine as well. I had to put the sim in my wife's phone and it activated there. Here is the crazy thing, with or with out a simcard the phone makes calls and has 3g internet only but when I make a call it uses HIS NUMBER!! I'm not sure what the hell to do, what could have he done? Any ideas? Please all help is appreciated! I did not think this was even possible for the phone to function w/o a sim. I'm worried about taking it in to Verizon because of the funkiness. Ty again for any insight...
Click to expand...
Click to collapse
I thought the I575 was an old slide phone. So A. your in the wrong section of the forum since this is Verizon's S3 or B. you mentioned the wrong device number? I saw phones before working and running on networks without sim-cards but that was years ago. If it is an S3, you sure it's a Verizon device? Also since you see 3g....can you browse around in the browser or make a phone call?
ctsr
galchristian said:
I thought the I575 was an old slide phone. So A. your in the wrong section of the forum since this is Verizon's S3 or B. you mentioned the wrong device number? I saw phones before working and running on networks without sim-cards but that was years ago. If it is an S3, you sure it's a Verizon device? Also since you see 3g....can you browse around in the browser or make a phone call?
Click to expand...
Click to collapse
Yes, it's a galaxy s3 16gb in white. It looks like currently I was using the tar66 using ODIN. I'm reverting back to the bone stock one now. As far as the models go isn't the SCH-I575 the Verizon version of the S3?
I'm waiting on the stock unrooted rom to take through ODIN and will report back. Thank you for taking the time to try and help.
Ohh, yes the internet works and when I make phone calls with or with out my sim in it makes calls successfully but the other guys number shows up. What the heck did this guy do to the phone!
Our model is the SCH-i535
Dont thank/like/rep my posts or ill report you.
DROID3R said:
Our model is the SCH-i535
Dont thank/like/rep my posts or ill report you.
Click to expand...
Click to collapse
You are obviously absolutley correct. I'm frantically trying to figure this out. I have flashed the stock rom and don't have super user anymore. The problem persists with the guys number.
Could he have flashed a custom kernel and modem or does reverting back using the stock rom cover all that ?
tekkski said:
You are obviously absolutley correct. I'm frantically trying to figure this out. I have flashed the stock rom and don't have super user anymore. The problem persists with the guys number.
Could he have flashed a custom kernel and modem or does reverting back using the stock rom cover all that ?
Click to expand...
Click to collapse
The one i linked covers all that and completely erases all data on the phone. Did you insert your sim after the stock flash?
toy028 said:
The one i linked covers all that and completely erases all data on the phone. Did you insert your sim after the stock flash?
Click to expand...
Click to collapse
I just double checked and I had the I535VRLAG1 version, yours is the I535VRALF2 in the link you posted trying this now. The crazy thing is that it even says that the sim is activated with MY number! but the calls are still comming from him. I even tried wiping the device and clearing the cache. I also tried to JUST flash the modem with VRLG1.modem.tar.md5 and nothing :\. Waiting on the file from your link to download and will try that.
Is it possible that this is being caused by something on Verizon's end? The phone ( with out the SIM ) is registered to him somehow? I know this is not normal but because his GF worked for Verizon could they have done something funky?
Yeah its definitely possible its from something she did to the phone but most likely nothing from Verizon's end. Does the IMEI number under status match the IMEI number under the battery?
toy028 said:
Yeah its definitely possible its from something she did to the phone but most likely nothing from Verizon's end. Does the IMEI number under status match the IMEI number under the battery?
Click to expand...
Click to collapse
Yes IMEI is the same in the OS as behind the battery.
The curious thing is that on the same screen in the OS where you find the IMEI there is also a field called Network and it says " Unknown"
It also has things like:
Eri v : 5
Mobile network type : EvDo-rev.a:8
The thing I keep coming back to is how is it possible for this phone to make calls\ have data with out a sim?
Starting to really think I got cheated
Cheated? Sounds like you have free Verizon service.
Roll with it. If you really want a bill you can have mine...
Sent from my SGH-I535 using Tapatalk 2
tekkski said:
Yes IMEI is the same in the OS as behind the battery.
The curious thing is that on the same screen in the OS where you find the IMEI there is also a field called Network and it says " Unknown"
It also has things like:
Eri v : 5
Mobile network type : EvDo-rev.a:8
The thing I keep coming back to is how is it possible for this phone to make calls\ have data with out a sim?
Starting to really think I got cheated
Click to expand...
Click to collapse
Very strange that's for sure. Try re-provisioning the device *2767*3855#
toy028 said:
Very strange that's for sure. Try re-provisioning the device *2767*3855#
Click to expand...
Click to collapse
Just did and the same thing happened. I went to the Verizon store and the guy there had no idea and got me in touch with tech support from the store. They were dumbfounded and flat out said that what is happening is impossible. "It's impossible to make\receive phone calls with out a sim unless they are emergency" I harped on the fact that I am making phone calls as one of their other customers and that this is a big deal. In the end since I had the insurance and extended warranty they will ship me a new phone.
tekkski said:
Just did and the same thing happened. I went to the Verizon store and the guy there had no idea and got me in touch with tech support from the store. They were dumbfounded and flat out said that what is happening is impossible. "It's impossible to make\receive phone calls with out a sim unless they are emergency" I harped on the fact that I am making phone calls as one of their other customers and that this is a big deal. In the end since I had the insurance and extended warranty they will ship me a new phone.
Click to expand...
Click to collapse
Wow... you gave away free service
Dont thank/like/rep my posts or ill report you.
Yeah i agree. Screw it. Just forward your number to the new one until everyone gets used to the new number. Free service equals win baby win
Sent from my SCH-I535 using xda app-developers app

[Q] StraightTalk No Network Available... Any suggestions

Yesterday, I received a new StraightTalk MicroSIM (ATT compatible) for my new Nexus 5. I have been using a StraightTalk T-Mobile compatible one that I used in my old phone. I activated the new SIM, using the automated phone system. This morning I saw that my phone still had no service. That is, zero bars, I cannot make calls or text. Of course data doesn't work either. I logged into my account and it said that the transfer to the new SIM is complete. So I called StraightTalk and was transferred 5 times to people who did the same trouble shooting with me every time. Their trouble shooting: power off your phone, take out your SIM and then start it back up. Then they said they need to send me a new SIM card.... Here is my issue, I feel like they don't know what they are doing so their answer is just to send me another SIM.
My question: Did anyone else have this experience or ideas on getting the phone to work? I've tried different APNs with no different results.
Okay, this is odd. I figured, since I won't have phone service for a while, I would root my phone. After I rooted my phone, everything works. I can make calls and data works. Not sure what changed but when the device was rooted, it also did a factory reset. After 50 minutes of crappy customer service, I think I'll just take the new SIM card they are sending.
Takes a while for them to activate it sometimes. I was with customer services for 2 hours trying to activate my Sim card because it wouldn't let me online.
Their customer service, signal penetration might suck, but it's way cheaper, which I'm good with.
Sent from my Nexus 5 using xda app-developers app
I wonder if maybe that is what happened but I think it probably had to do with the factory reset.
I do want to post one final thing since everything has played out today... On the phone I asked them to expedite the package since this is my work phone and ONLY phone. Today, FedEx delivered a new SIM card... it was the card only. No other packaging or information. It was the wrong SIM... I needed a micro and they sent a regular SIM... but at least they tried. After receiving the SIM today, I don't feel so bad about the situation. Things may have been different if my phone didn't miraculously start working. I would have had to cut down the regular sized SIM... to find out if it is an ATT or Tmobile version... it's probably the Tmobile versions, since I ordered the ATT version. Thats how things go... have a good day!
READ THE NEXT POST FOR CONTINUED ISSUES
*** I'm going to keep posting my experience, in case anyone else can find the information useful. ***
My service should have Auto-Refilled today. However, when I went to make a call, I found out my service was deactivated. I thought maybe Auto-Refill was disabled when I transferred to the new microSIM. Unfortunately, after spending another 45 minutes on the phone with customer service, I found out that they activated the replacement SIM that they sent me... the one that doesn't fit my phone and appears to be a Tmobile SIM. So, instead of just re-activating the microSIM that was working yesterday, they have to send me another one. I confirmed with them that they will be sending an AT&T compatible microSIM. We will see what I receive.

AT&T on Unlocked Note 8 WIFI Calling why one phone will work and one wont!?

I have 2 Note 8s right from Samsung Unlocked. My dad and I are both on AT&T. We both flashed the AT&T firmware. His works with WiFi calling mine doesn't. The only 2 differences are I took an update the day before we flashed and he did not. Also he has had WiFi calling on AT&T with an LG G6 phone and used it. I have never activated any device on WiFI calling with AT&T prior to this. Last night I put my sim in his old LG G6 and called AT&T to swap IMEI numbers. With that phone I was able to activate WIFI calling.
So is the issue really the unlocked note 8s IMEI numbers not set up with AT&T correctly and my dad got lucky or is it with the firmware software?
I have had so much help from BlueFox721 and a few others I know there is an answer out here.
The crappy thing about this is that it is more important for my dad to have WiFi calling than me but now that I know it is not working I don't want to give up!
chrisusa96 said:
I have 2 Note 8s right from Samsung Unlocked. My dad and I are both on AT&T. We both flashed the AT&T firmware. His works with WiFi calling mine doesn't. The only 2 differences are I took an update the day before we flashed and he did not. Also he has had WiFi calling on AT&T with an LG G6 phone and used it. I have never activated any device on WiFI calling with AT&T prior to this. Last night I put my sim in his old LG G6 and called AT&T to swap IMEI numbers. With that phone I was able to activate WIFI calling.
So is the issue really the unlocked note 8s IMEI numbers not set up with AT&T correctly and my dad got lucky or is it with the firmware software?
I have had so much help from BlueFox721 and a few others I know there is an answer out here.
The crappy thing about this is that it is more important for my dad to have WiFi calling than me but now that I know it is not working I don't want to give up!
Click to expand...
Click to collapse
I hope someone gets it figured out...It would be nice if everything just worked out of the box...
My phone is back to the state it was in out of box I believe. It is telling me Shave an update. I am not sure if the first time it updated it changed something that flashing back to original will not undo. I am contemplating trying to flash the same ATT firmware that I did on my dads or just wait and see what develops over the next few days. I have flashed so many times in the last 24 hours I am not sure what is in my phone

s3 frontier with att and s8 galaxy unlocked phone numbersync is a no go?

I spent over 2 hours last nite with att reps trying to enable numbersync to work between the s3 and s8 phones.. the s8 phone is an unlocked phone (not bought through att), only to find out today via another rep that the phone must be bought via ATT or truly att branded.. which i find a bit absurd, as i think others have succeeded..
Is this really the case.. anyone know or have this same experience?
Specifically this error would appear after going through the get started via the watch then on the phone (after creating a seperate accessid):
Oh darn! We can't enable device syncing on this phone. Want to find out more? Call us at 800.331.0500 so we can help.
(MSSITWINREL12)
If this turns out to really be an unlocked phone issue (which is a bit ridiculous), i think i read that it might be possible to take my sim card out of that phone and put in another phone that is att branded, enable number sync then put the card back in my s8 and go from there
Thanks
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
pasco8525 said:
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
Click to expand...
Click to collapse
Thanks for the reply.. your saying you had an unlocked tmobile phone on att and it was working till a recent tizen update then?
The rep further told me to take the phone to the best buy samsung experience store and have it flashed with the att firmware to get around this issue.. maybe not needed then? (which i assume means a wipe and possibly lose my unlock)
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
karlkarloff said:
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
Click to expand...
Click to collapse
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
markm75 said:
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
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.
When I first bought the watch it was for the numbersync feature. My first problem was even though the Samsung rep and the bestbuy rep said that it would work with my Note3, it did not. took several calls and many hours of trying to figure out the HD Voice (VOlte) provisioning. Bought a TMobile Note 4, rooted and rom'ed this worked to setup numbersync. the only problem was it would occasionally turn off numbersync, this occurred about once a month. Then if failed completely said that this line is not accceptabl;e for numbersync. this was after about six months. Discovered that it appeared to be age of firmware related, I was on a TM firmware that was several updates out of date. When I odin flashed the latest firmware numbersync worked again until the recent update to 3.0.0.1 on the gear firmware. Now I have the line not acceptable for numbersync again. I'm going to try to update firmware again to see if that works. If not I will probably look to change carriers to TM. will cost the price of a new watch, but will get me out of AT&Ts locked boot loader.
BTW, setting up numbersync on a different phone and switching back will not work, Tried several times and as soon as you turn on the phone that is not HD Voice capable with your SIM card in it the system sees it and turns off numbersync almost instantly. went throught that trying to get my Note 3 to work.
In all my experience the Samsung and AT&T reps were not a good resource. Numbersync does not appear to be a very popular feature and they do not know much about it.
pasco8525 said:
.
When I first bought the watch it was for the numbersync feature. .
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Click to collapse
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
markm75 said:
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
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Click to collapse
Yes, that is the whole point of numbersync. The watch uses the phones number not it's own.
Tried updating to the latest firmware and a ROM based on it. No luck still get a rather comical response "Oh darn! We can't enable device syncing on this phone. " worked until the tisen update.
There also seems to be confusion on numbersync with the att reps.. one person told me the watches dont need their own numbers.. that numbersync is all we need (but how would the watch make a call if the phone is off).. another said yes they need external numbers for number sync or solo
edit: i see your last post.. so the latest reps are correct then.... so they assigned us numbers and $10 access fees each with activation fees for no reason basically.. ugh
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Just a quick note...i too spent 3 hours in an AT&T store trying to get numbersync to work..., finally returned the S3 Frontier cancelled the number in it and left frustrated...i now have a GS8 unlocked on AT&T through my work...that is synced to a Verizon Gear S3 Classic lte and i simply use call forwarding with YouMail. If i do not answer my phone after 3 rings it gets sent to my watch and if I still do not answer then Youmail picks it up..If I call out or text with the watch separately then I just let my customers know that I have 2 numbers 1 for my cell and one for their watch. I just don't think AT&T is ready for the Numbnersync technology yet and they just don't care enough to train their own people on it, sad as it is a good promise...
Sent from my iPad using Tapatalk
pasco8525 said:
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
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Click to collapse
I meant phone number.. are you saying phone number? After the rep said i didnt need a phone number for each watch, she credited me back the cost of the two lines and said just to contact them that they would enable the numbersync once i had the phones ready.. I'm assuming number means imei, which they still have in the system.
Yes each watch has to have it's own phone number. I believe this is another case of AT&T rep not understanding number sync.
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
markm75 said:
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
Click to expand...
Click to collapse
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
markm75 said:
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
Click to expand...
Click to collapse
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
eaglerugby04 said:
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
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Click to collapse
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
Thanks. It sounds like the latest firmware they did seems to fix some of the issues from bringing a non-ATT phone over but does not resolve everything. It looks like I won't be able to do this though. ATT and the ebay seller are unable to clear the ICCID on my watch, I have to sadly do a return now.
Kinda unrelated, yet ATT was horrible even for normal Sammy phone/watch. After dumping ATT service/hardware for various reasons a few moths back... Sammy watch/phone from Verizon hardware/service works flawlessly. Am carrier neutral, but one works reliably, one didn't.
BTW, Sammy pay via watch hiccuped via ATT at times, yet works flawless via Verizon.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
well 5 chat people later they finally fixed the unknown callerid issue.. apparently there is an internal back end feature for numbersync regarding it set to active and on.. both toggles were on.. the rep removed the "on" and now my callerid shows my number when calling from my phone (and from the watch when watch is in solo mode too).. everything works! :laugh:

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