Related
There are a gazillion threads on this topic, but most of them are about device-specific or carrier-specific problems. However google play store can stop for a number of reasons that are more generic. Googling them is a pain in the butt, as I recently discovered. This thread is intended as a place to collect them together. As well as checking here, it would be important to check on threads for your specific device and carrier, as they may have pushed a bad version.
Cause: Part-installed apps: something went wrong part-way through installing an app
Checking: Check in google play; if it says 'downloading' or 'installing' permanently, something is amiss
Solution: Try uninstalling the app (you may be able to reinstall it successfully afterward)
Cause: /mnt/sdcard is full
Checking: If you have a terminal, use the "df" command, otherwise use a capable file viewer
Solution: On a terminal, "cd /mnt/sdcard", then "du -s (dirname)" to check sizes, "rm -r (dirname)" to remove something (or use 'mv (dirname) /mnt/external_sd if you have an external sd card with some space). On a file viewer, move or remove relevant directories. You can't avoid this: if your sd card is full, you're definitely going to have to remove something (or move it to your external card) - the system isn't going to work with a full card. USE WITH CARE EITHER WAY. Whatever you remove cannot be retrieved, and removing the wrong thing can make your system or applications misbehave.
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.
Cause: Corrupted binaries
Checking: Not sure how...
Solution: Install an updated binary. This thread always seems to have the latest. But you should probably check your device and vendor lists in case there is a device-specific binary (I think the more specific binaries currently just add a different skin, but further information would be good). You may also need to reinstall google play services (thanks jpeg1900)
Or:
"I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again." - Thanks Nephatiu (see below).
Please feel free to add further info below. I'll try to incorporate all good nuggets into this post.
PS anyone know a better way to do tables in this wiki?
play store error at download
urilabob said:
There are a gazillion threads on this topic, but most of them are about device-specific or carrier-specific problems. However google play store can stop for a number of reasons that are more generic. Googling them is a pain in the butt, as I recently discovered. This thread is intended as a place to collect them together. As well as checking here, it would be important to check on threads for your specific device and carrier, as they may have pushed a bad version.
Cause: /mnt/sdcard is full
Checking: If you have a terminal, use the "df" command, otherwise use a capable file viewer
Solution: On a terminal, "cd /mnt/sdcard", then "du -s (dirname)" to check sizes, "rm -r (dirname)" to remove it. On a file viewer, remove relevant directories. USE WITH CARE EITHER WAY.
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.
Cause: Corrupted binaries
Checking: Not sure how...
Solution: Install an updated binary. This thread always seems to have the latest. But you should probably check your device and vendor lists in case there is a device-specific binary (I think the more specific binaries currently just add a different skin, but further information would be good).
Please feel free to add further info below. I'll try to incorporate all good nuggets into this post.
PS anyone know a better way to do tables in this wiki?
Click to expand...
Click to collapse
hi there,
i have some problems with play store at all. play store is runing well - BUT, if i like to download an app, the download never starts. it says "donloading" but there is no percentage.
after ~ 15 mins an error is on the display.
any idea?
Play Store hanging on download
Ralf-0815 said:
hi there,
i have some problems with play store at all. play store is runing well - BUT, if i like to download an app, the download never starts. it says "donloading" but there is no percentage.
after ~ 15 mins an error is on the display.
any idea?
Click to expand...
Click to collapse
Not sure. I had a similar problem at one time, and eventually discovered it was due to a specific app that had only half-installed itself (perhaps the tab had crashed halfway through the download, not sure, it's lost in the mists of time). Uninstalling that app got over the problem. However it might help someone (perhaps you) if you post the error message that you get on the display (people are likely to google it, so that you might get together with other people with the same problem).
I had issues with the Play Store earlier today and tried clearing the app cache and data to no avail, but found another simple fix. I uninstalled updates from version 3.8.15 back to 3.7.15. Worked like a charm.
Well, my Play Store recently crashed during updates, after which it wouldn't run any longer anymore stating that same message every time I try running it and also every time an app accesses the store for information (which seems to happen when I just open the apps). My sdcard wasn't full, clearing data and cache did nothing, no other data is corrupted, I replaced the market with a fresh copy apk, tried different versions, ... Nothing worked... So, reading the internet, I saw the final solution was to remove and re-add my Google account, but for some reason (not a rational one) I didn't really want to do this, so I went back to CWM recovery mode, reflashed the gapps zip I used the first time and rebooted... Once booted it didn't give me the error I usually get on any other boot since it started crashing, but when I tried running Play Store, it crashed again with the same message... Defeated I went to my Google accounts to remove, at which point (just before doing anything) I noticed the Updates-notification of the Play Store popping up in my notification drawer. I tapped it and Play Store booted, everything works again, and it updated itself back to the latest version, still without any problems.
So in short, if you don't ant to read the entire text:
I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again.
Dunno if this will work for anyone of you, 'cause it depends on the reason it's not working, but this possible solution should not be missing from your list since it worked for at least one person (me).
Greetz,
~ Nephatiu
Hotspot Shield VPN 1.3
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
What does Hotspot Shield VPN 1.3 have to do with Google Play not working?
That is an app which creates a VPN so you can access sites that are locked or not authorized.
Personally I went into Settings than Application Manager, then ALL, then Google Play Store.
After that i cleared all the data, force stopped the app and restarted it again.
It worked nicely.
alleshi said:
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
Click to expand...
Click to collapse
urilabob said:
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.
Click to expand...
Click to collapse
seems point 3 fixes it for me, but as soon as im back on the play store and starting to download something it just starts over again with the error message. Any ideas?
Not even sure how to describe this one..
Hardware: ASUS ME301T (MeMo Smart Pad 10)
Version: 4.2.1 (10.6.1.29, but it was happening on 10.6.1.25 as well)
Rooted, SuperSU installed for the multi-user support. Aside from that, the device is stock.
Play Store: 4.1.6 (4.0.something factory)
Setup:
2 users
Primary user has 2 Google accounts+FB account
Secondary user has a single Google account
Problem:
I have 43 apps installed on the primary user. If I install even 1 more, the app crashes when trying to load the list of installed apps. Doesn't seem to matter what the 44th app is. Uninstall it to drop it back to 43 and it works just fine again. Secondary user is at 46 and no issues. I've tried removing both Google accounts, clearing data+cache of the store, DMClient, and Download Manager, as well as removing the store updates. Nothing has worked. The only things left I can think of is trying to update the store manually via newer apk or a factory reset. I don't know what, if anything, ASUS changed in the store, as the installed size reports 10.46mb or so. Also want to avoid a reset for obvious pain-in-the-arse related reasons.
Any ideas?
I ran into a similar problem. After reading this thread, i tried a few of the suggestions. What ended up working for me was to go to the application manager, got to google play store, uninstall updates, and re install the factory version. Did the same for google play services.
same problem with 4.3.1.1
using a custom rom (LiquidSmooth) on a Galaxy Note II (N7100) international.
went through all the removing\reinstalling\clear cache tricks.. same error pops up every time i try to open the store, and sometimes just as a background process.
not sure if re-flashing will help... (cleared cache and dalvik too).
thoughts..?
ApeironTsuka said:
N
Problem:
I have 43 apps installed on the primary user. If I install even 1 more, the app crashes when trying to load the list of installed apps. Doesn't seem to matter what the 44th app is. Uninstall it to drop it back to 43 and it works just fine again. Secondary user is at 46 and no issues. I've tried removing both Google accounts, clearing data+cache of the store, DMClient, and Download Manager, as well as removing the store updates. Nothing has worked. The only things left I can think of is trying to update the store manually via newer apk or a factory reset. I don't know what, if anything, ASUS changed in the store, as the installed size reports 10.46mb or so. Also want to avoid a reset for obvious pain-in-the-arse related reasons.
Any ideas?
Click to expand...
Click to collapse
No good ones, but just wondering - is there any possibility it's the 43rd app that is the root of the problem? Perhaps its data is corrupted in play's database, and adding another app reveals the problem.
talamir said:
using a custom rom (LiquidSmooth) on a Galaxy Note II (N7100) international.
went through all the removing\reinstalling\clear cache tricks.. same error pops up every time i try to open the store, and sometimes just as a background process.
not sure if re-flashing will help... (cleared cache and dalvik too).
thoughts..?
Click to expand...
Click to collapse
Just in case you didn't try it, jpeg1900's suggestion of reinstalling google play services (rather than just google play) might be relevant here, in light of it crashing as a background process.
Unfortunately google play store has stopped
hello,
i bought a chinese phone - Vsun i9 but unfortunately it looks that is made for chinese market and google play doesn't work:
Unfortunately google play store has stopped
I had rooted the phone but still don't know how to activate google play
Could you help me and if someone knows if there is a custom rom for this phone to send a link.
thank you in advance!
4.5.10
Is this a bugs?? On note 3 original rom play store version 4.5.10 also has this problem, sometimes clear data on download manager / play service / play store can help, sometimes there is no choice, I remove gmail account and sign in again can help...
Why does this happen? Did google give any answer?
helpful topic
i found this very helpful.. thnks
remove account and work well, after few days the same problem occur again!!!! What happen to android? is it need to wait new google play new update?
I broke it!!!
after trying all the processes, several times
I am running Paranoid Android ROM and just wondered if changing hybrid profile of Google play store was contributing to app crashing?!?
note: I was able to open app but from opening menu could not go into any individual tabs (I.e. "apps") without crashing...
Changing hybrid settings back to lower DPI fixed issue and I have just set to the maximum DPI before app starts crashing
hope this helps others
Limited Relevance
alleshi said:
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
Click to expand...
Click to collapse
If your problem is due to google sites being blocked by a firewall (your company's, your ISP's, your country's, or whatever) this may be helpful. Be aware that you will need a site on the other end, outside the firewall, to route your google play communications.
If that's not your problem, this solution won't help.
Usually you will know - only a few countries block google, it's highly unlikely that a commercial ISP would, and you will know whether you are trying to do updates on your company's network.
There's a host file in system-etc- delete that file and reboot your phone and see if that works..
Sent from my Micromax A110Q using Tapatalk
Dear Nexus 5 Users,
I was trying to use Google Now Cards here in Sri Lanka, but I could not enable or even the option did not showed up.
Then, I tried to push an old update of Google Search and then updated via the Play Store, IT WORKED.
Please do the following if you have problems with Google Now Cards.
Disclaimer - I am not responsible for lags, bricks or any sort of bad happened to your device.
1. Unlock Bootloader and Root your device. Follow THIS link.
2. Install Titanium Backup. Here is the Playstore Link -> Titanium Backup
3. Download an older version of Google Search app. I prefer downloading 2.6.7 update. Here is the Link -> Google Search 2.6.7, store it into phone sdcard, later we will be using it.
Now do this patiently.
4. Install a 3rd party launcher and make as the default one. I prefer the Epic Launcher which goes close to the stock. Playstore Link -> Epic Launcher
5. Go to Titanium Backup App and search for Google Search app. The update should be 3.1.xx.. Take a Titanium backup of that app and Un-install it.
6. After uninstalling, install the Google Search 2.6.7 update which is on your sdcard. [Step 3]
7. Now go to Playstore and Search for Google Search and update it.
That's it. After updating your left swipe Google Now will be enabled.
Check the screenshot Ive attached which has the Google Now On/Off toggle, with default I did not have that option, after doing this process it appeared.
Cheers :good::good:
Alternate method, without rooting phone
1. Remove sim card and turn airplane mode;
2. Download free fake GPS Application
https://play.google.com/store/apps/details?id=com.lexa.fakegps
3. Choose the position where Google now is supported. Example New York, and touch Set Location, You must allow mock locations in developers section;
4. Settings .. Wifi .. Touch&Hold on SSID you are connected .. Advanced Settings .. Proxy Manual Mode .. Enter Proxy Server IP Address and Port (For proxy servers address, google it, or pm).
5. Reboot phone;
6. Touch Google Search Bar .. Settings .. Accounts & privacy .. Google Account .. Sign Out;
7. Disable Google Play Service application. Before you need uninstall update and disconnect Android Device Manager.
8. Touch Google Search Bar .. Settings .. Accounts & privacy .. Google Account .. Choose your gmail address; Agree with prompt, touch "I'am In". Activate Google Play Service application
Congratulations, now you have Google Now service activated. If you turn it off, then you need same procedures again.
9. You can remove Proxy servers address from Wifi settings, disable mock locations also and uninstall fake gps app if you want.
Many thanks to RaouF Ouacher from google groups forum. for provided such information. Sorry for my English.
nar7esh said:
Dear Nexus 5 Users,
I was trying to use Google Now Cards here in Sri Lanka, but I could not enable or even the option did not showed up.
Then, I tried to push an old update of Google Search and then updated via the Play Store, IT WORKED.
Please do the following if you have problems with Google Now Cards.
Disclaimer - I am not responsible for lags, bricks or any sort of bad happened to your device.
1. Unlock Bootloader and Root your device. Follow THIS link.
2. Install Titanium Backup. Here is the Playstore Link -> Titanium Backup
3. Download an older version of Google Search app. I prefer downloading 2.6.7 update. Here is the Link -> Google Search 2.6.7, store it into phone sdcard, later we will be using it.
Now do this patiently.
4. Install a 3rd party launcher and make as the default one. I prefer the Epic Launcher which goes close to the stock. Playstore Link -> Epic Launcher
5. Go to Titanium Backup App and search for Google Search app. The update should be 3.1.xx.. Take a Titanium backup of that app and Un-install it.
6. After uninstalling, install the Google Search 2.6.7 update which is on your sdcard. [Step 3]
7. Now go to Playstore and Search for Google Search and update it.
That's it. After updating your left swipe Google Now will be enabled.
Check the screenshot Ive attached which has the Google Now On/Off toggle, with default I did not have that option, after doing this process it appeared.
Cheers :good::good:
Click to expand...
Click to collapse
Sadly it did not work either but I'm on an S3... Google now cards are no longer showing up no matter what I do. Maybe I'll try the GPS spoof trick.
You don't need root/ or to spoof GPS for this. (GPS spoofing doesn't affect location information anyway)
You need an internet connection for this Wifi/ or mobile internet.
Step 1: Disable Google Play Services (you'll have to uninstall updates first to see the disable button on some devices)
Step 2: goto Settings > Account > Google > Search and Logout and then Log back in. (It will ask you to turn on now cards here > select Yes)
Google now should be enabled now.
Step 3: enable Google Play Services
Tested on Nexus 5, Moto G, Galaxy S4
NOTE: If you have a message saying "there was a problem communicating with google servers" you'll have to clear app data and cache of your google search. THIS WILL CAUSE YOUR HOME SCREEN TO GO BACK TO DEFAULT if you're using GEL (i.e. NEXUS5)
This has been now checked by multiple people and is 100% working
iFeelYouJohanna said:
You don't need root/ or to spoof GPS for this. (GPS spoofing doesn't affect location information anyway)
You need an internet connection for this Wifi/ or mobile internet.
Step 1: Disable Google Play Services (you'll have to uninstall updates first to see the disable button on some devices)
Step 2: goto Settings > Account > Google > Search and Logout and then Log back in. (It will ask you to turn on now cards here > select Yes)
Google now should be enabled now.
Step 3: enable Google Play Services
Tested on Nexus 5, Moto G, Galaxy S4
NOTE: If you have a message saying "there was a problem communicating with google servers" you'll have to clear app data and cache of your google search. THIS WILL CAUSE YOUR HOME SCREEN TO GO BACK TO DEFAULT if you're using GEL (i.e. NEXUS5)
This has been now checked by multiple people and is 100% working
Click to expand...
Click to collapse
nexus 5 here
just performed this 2x
still have no shipping cards or option to enable
pchtc said:
nexus 5 here
just performed this 2x
still have no shipping cards or option to enable
Click to expand...
Click to collapse
What do you mean by shipping cards? This is for people who don't have Google now at all because of their location.
Thanks to the OP, this method still works if anyone was wondering but it seems that you need to use the Google search app mentioned in the post or older as I used 2.7.. that I had backed up previously but it still didn't allow me to enable Google Now due to my location. Also it doesn't have to be a nexus 5, I've just enabled it on a nexus 7 so it might work on any device
iFeelYouJohanna said:
You don't need root/ or to spoof GPS for this. (GPS spoofing doesn't affect location information anyway)
You need an internet connection for this Wifi/ or mobile internet.
Step 1: Disable Google Play Services (you'll have to uninstall updates first to see the disable button on some devices)
Step 2: goto Settings > Account > Google > Search and Logout and then Log back in. (It will ask you to turn on now cards here > select Yes)
Google now should be enabled now.
Step 3: enable Google Play Services
Tested on Nexus 5, Moto G, Galaxy S4
NOTE: If you have a message saying "there was a problem communicating with google servers" you'll have to clear app data and cache of your google search. THIS WILL CAUSE YOUR HOME SCREEN TO GO BACK TO DEFAULT if you're using GEL (i.e. NEXUS5)
This has been now checked by multiple people and is 100% working
Click to expand...
Click to collapse
Not working on my Nexus 5. Any ideas why? I would like to fix this and prove the 100% statement as correct, but at this moment it's not.
eirh said:
Not working on my Nexus 5. Any ideas why? I would like to fix this and prove the 100% statement as correct, but at this moment it's not.
Click to expand...
Click to collapse
Did you disable Google play services?
Are you getting a network error message when trying to dig back in to search? I'll need more info about what exactly you did and what happened.
iFeelYouJohanna said:
Did you disable Google play services?
Are you getting a network error message when trying to dig back in to search? I'll need more info about what exactly you did and what happened.
Click to expand...
Click to collapse
Yes, I did disable Google Play services. I got the network error message, so I deleted the Google Search app data and cache too.
What happens is that no matter how many times I try to log-out and log-in with my account (in the Google Search settings) afterwards, I am not asked to enable Google Now, so it's not available for me. The switch to enable Google Now in the Search settings does not exist.
I assume at least part of my problem is due to the Location services, they cannot be enabled where I live... Is there any workaround for this? Or if the problem is somewhere else, could someone point out - where exactly?
Thanks!
eirh said:
Yes, I did disable Google Play services. I got the network error message, so I deleted the Google Search app data and cache too.
What happens is that no matter how many times I try to log-out and log-in with my account (in the Google Search settings) afterwards, I am not asked to enable Google Now, so it's not available for me. The switch to enable Google Now in the Search settings does not exist.
I assume at least part of my problem is due to the Location services, they cannot be enabled where I live... Is there any workaround for this? Or if the problem is somewhere else, could someone point out - where exactly?
Thanks!
Click to expand...
Click to collapse
Yeah this is the only work around for the play services location not available. When play services is disabled Google search can't check your location so that's why this works.
However there was an update to Google search 2 says ago so I haven't tested this after that.
iFeelYouJohanna said:
Yeah this is the only work around for the play services location not available. When play services is disabled Google search can't check your location so that's why this works.
However there was an update to Google search 2 says ago so I haven't tested this after that.
Click to expand...
Click to collapse
Thanks for your help anyway. I also uninstalled all updates to Google Search, but without success...
Hey, you know how I got it working? I went abroad, to a country that obviously supports the location logging, and the option to activate Google Now, appeared Luckily it didn't disappear when I returned home. I hope that Google don't "fix" this bug.
Thanks... managed to get the cards enabled following this..
The only difference is that I had to enable the cards prior to updating back to Search 3.x... otherwise it did not give me the option to enable Google Now after!
thanks buddy
nar7esh said:
Dear Nexus 5 Users,
I was trying to use Google Now Cards here in Sri Lanka, but I could not enable or even the option did not showed up.
Then, I tried to push an old update of Google Search and then updated via the Play Store, IT WORKED.
Please do the following if you have problems with Google Now Cards.
Disclaimer - I am not responsible for lags, bricks or any sort of bad happened to your device.
1. Unlock Bootloader and Root your device. Follow THIS link.
2. Install Titanium Backup. Here is the Playstore Link -> Titanium Backup
3. Download an older version of Google Search app. I prefer downloading 2.6.7 update. Here is the Link -> Google Search 2.6.7, store it into phone sdcard, later we will be using it.
Now do this patiently.
4. Install a 3rd party launcher and make as the default one. I prefer the Epic Launcher which goes close to the stock. Playstore Link -> Epic Launcher
5. Go to Titanium Backup App and search for Google Search app. The update should be 3.1.xx.. Take a Titanium backup of that app and Un-install it.
6. After uninstalling, install the Google Search 2.6.7 update which is on your sdcard. [Step 3]
7. Now go to Playstore and Search for Google Search and update it.
That's it. After updating your left swipe Google Now will be enabled.
Check the screenshot Ive attached which has the Google Now On/Off toggle, with default I did not have that option, after doing this process it appeared.
Cheers :good::good:
Click to expand...
Click to collapse
thanks very much buddy..........thanks a ton, worked perfect.
It says I cannot install the apk of Google search. "App isn't installed". Well bah.
Anyway have idea if my Google Play Service is not able to disable?
I go to Setting -> App -> Google Play Service, both the "Uninstall Update" and "Disable" button is disable.
I dont want to root my device.
Regards,
iFeelYouJohanna said:
You don't need root/ or to spoof GPS for this. (GPS spoofing doesn't affect location information anyway)
You need an internet connection for this Wifi/ or mobile internet.
Step 1: Disable Google Play Services (you'll have to uninstall updates first to see the disable button on some devices)
Step 2: goto Settings > Account > Google > Search and Logout and then Log back in. (It will ask you to turn on now cards here > select Yes)
Google now should be enabled now.
Step 3: enable Google Play Services
Tested on Nexus 5, Moto G, Galaxy S4
NOTE: If you have a message saying "there was a problem communicating with google servers" you'll have to clear app data and cache of your google search. THIS WILL CAUSE YOUR HOME SCREEN TO GO BACK TO DEFAULT if you're using GEL (i.e. NEXUS5)
This has been now checked by multiple people and is 100% working
Click to expand...
Click to collapse
SokRatha said:
Anyway have idea if my Google Play Service is not able to disable?
I go to Setting -> App -> Google Play Service, both the "Uninstall Update" and "Disable" button is disable.
I dont want to root my device.
Regards,
Click to expand...
Click to collapse
This method doesn't need root. Just check how to disable that for your phone model.
Yes, this method don't need root, I mean I don't want to try other method that need root.
And what you have mentioned is my question, it's about ways to disable "Google Play Service".
I can't do it because the option to disable it is not enable.
iFeelYouJohanna said:
This method doesn't need root. Just check how to disable that for your phone model.
Click to expand...
Click to collapse
SokRatha said:
Yes, this method don't need root, I mean I don't want to try other method that need root.
And what you have mentioned is my question, it's about ways to disable "Google Play Service".
I can't do it because the option to disable it is not enable.
Click to expand...
Click to collapse
Google Play Services is many different things. It's location services, auto syncs etc.
I don't think you would want to completely disable it.
Sent from my Nexus 5 using Tapatalk
Hi there
Does anyone else have issues with the latest traffic consumption from the play services / play store?
My "Play Services" have transferred about 4 GB of data in the last 2 days, most of it over wifi after I disabled mobile data for it. This is very odd and I can't see any reason for that. So does anybody else noticed such strange behaviour or has any idea what could cause that huge amount of traffic?
ghling said:
Hi there
Does anyone else have issues with the latest traffic consumption from the play services / play store?
My "Play Services" have transferred about 4 GB of data in the last 2 days, most of it over wifi after I disabled mobile data for it. This is very odd and I can't see any reason for that. So does anybody else noticed such strange behaviour or has any idea what could cause that huge amount of traffic?
Click to expand...
Click to collapse
Big apps require permission to update if you're not on wi-fi. But if you're on wi-fi, and you have automatic updating enabled, they'll go ahead on update on their own. If you've got a few big games installed, and they've been waiting for a wi-fi signal to update, it's possible they all updated in the past couple days.
Thank you for your answer, I am quite aware that this could be a possible cause. But I do not have big games installed. And I forgot to mention that of course I first checked the play store to see if there were any app updates, even though I'm quite sure I don't have that much apps installed that they could generate 4 GB of traffic.
Also, I do not sync my app files with my google account, so this could also not be the case. The only data which is synced is my phone book and my personal details, which both could never have a size of over 4 GB.
This is the thing: I don't see any reason, why play services should generate that much traffic without updating apps or syncing data (except it has an error like syncing to much or the same data over and over again). That's why I opened this thread to ask, if anyone has similar problems.
ghling said:
Thank you for your answer, I am quite aware that this could be a possible cause. But I do not have big games installed. And I forgot to mention that of course I first checked the play store to see if there were any app updates, even though I'm quite sure I don't have that much apps installed that they could generate 4 GB of traffic.
Also, I do not sync my app files with my google account, so this could also not be the case. The only data which is synced is my phone book and my personal details, which both could never have a size of over 4 GB.
This is the thing: I don't see any reason, why play services should generate that much traffic without updating apps or syncing data (except it has an error like syncing to much or the same data over and over again). That's why I opened this thread to ask, if anyone has similar problems.
Click to expand...
Click to collapse
That's certainly weird. Where are you viewing this data usage? Just the basic "Data usage" list in Settings? Scrolling through mine, I can't find "Play Services", just "Google Play Store" and "Google Services" (the latter being very minimal). If you used Google Play Music to stream audio, or whatever the TV/Movie app is called, it should show up as those, and not Google Play Store or Services or whatever.
Planterz said:
That's certainly weird. Where are you viewing this data usage? Just the basic "Data usage" list in Settings? Scrolling through mine, I can't find "Play Services", just "Google Play Store" and "Google Services" (the latter being very minimal). If you used Google Play Music to stream audio, or whatever the TV/Movie app is called, it should show up as those, and not Google Play Store or Services or whatever.
Click to expand...
Click to collapse
I first noticed that behaviour yesterday when my carrier sent me a message, that the traffic included in my data plan was fully used. I then disabled the background data option for play services.
I look in the "data usage" statistic in the settings (Not sure if it is called like that, my android is in german). There is the entry "Google Play Services", but you are right, there is a seperate one for the play Store.
According to the entry, "Google Play Services" is the group with the following apps:
"Google Service ... "
"Google Backup ..."
"Google Account..."
"Google Play Service"
"Google Contacs ..."
Unfortunately, the full names are not shown, but overlapped by the statistic bar.
But thanks to checking that group I just got an idea, why this possibly could happen. I used Apps Ops recently to deny the access to some parts for play services, maybe it just tries to sync some settings, fails and try again every minute or so. I will try, if reverting those settings will solve the problem and will post the results.
ghling said:
I first noticed that behaviour yesterday when my carrier sent me a message, that the traffic included in my data plan was fully used. I then disabled the background data option for play services.
I look in the "data usage" statistic in the settings (Not sure if it is called like that, my android is in german). There is the entry "Google Play Services", but you are right, there is a seperate one for the play Store.
According to the entry, "Google Play Services" is the group with the following apps:
"Google Service ... "
"Google Backup ..."
"Google Account..."
"Google Play Service"
"Google Contacs ..."
Click to expand...
Click to collapse
OK, I see what you're looking at. On my phone (Samsung running 4.2.2) it's listed as "Google Services", but it has the same listings. Not sure if it's listed differently because yours is a different version of Android, or because yours is in German.
Unfortunately, the full names are not shown, but overlapped by the statistic bar.
Click to expand...
Click to collapse
Turn your phone sideways.
But thanks to checking that group I just got an idea, why this possibly could happen. I used Apps Ops recently to deny the access to some parts for play services, maybe it just tries to sync some settings, fails and try again every minute or so.
Click to expand...
Click to collapse
That certainly sounds like it could be the culprit. Still, 4 gigs sounds like a bit much, especially in only 2 days. I've downloaded torrents bigger than 4gb that took longer than that. But I guess if it's trying every waking second to connect, it's possible.
I will try, if reverting those settings will solve the problem and will post the results.
Click to expand...
Click to collapse
On my phone, if you scroll down to the bottom, there's an option to restrict it from using data only on wi-fi (see attachment). Or just go back to your old settings. I'm on the last day of my billing cycle, and it's only used 22MB of data on my phone.
Well, it seems the denied access rights were the problem, after reverting them (or better: disable app ops for the play services) everything is back to normal. It's a bit strange that it took some days until the problem occurred, but that's how it sometimes is.
Thank you again for your help.
Hey guys,
I have no idea, in what section to post this thing, I am new on XDA... If you know better, just move this thread pls :3
And: please excuse my english, please correct me if there are some mistakes (and there will be )
My data:
I have a Samsung Galaxy A5 / A500FU, this is not very popular and there are actually no working Custom-ROMs out there.
I rooted it via Odin and I flashed a custom-recovery on it (TWRP), this was also pretty hard to find but it's working...
It is running on Android Stock Lollipop 5.0.2 (No updates available, it's running on latest)
How this happened:
I used Lucky Patcher to try out some patches on Google Play Store, so I first started the "In-App Emulation patch" and selected to save a backup of the apk,
to make shure I could just restore it, if anything goes wrong. Then, I installed the individual patch for the Play Store named "Support.InApp.LVL", after nothing changed on the Play Store,
I think I patched some sort of Services from Google Play too but I remember that it threw an error, so nothing changed on that. I discovered the option of installing a modified Play Store in Lucky Patcher and I realized that this patch was not neccessary so I restored the old Play Store. Then there were the first Errors I dont quite remember it, but It should be "Google Play Services has stopped" or something like that... Also the Play Store didn't worked then, I searched some on the Internet and I found a solution, where I just have log out from my google account and reconnect then. This were the point, where my problems really started. I spent the last 24 hours on searching for any kind of solution for my problem, because I just cannot log into my account. Also the whole time error's were thrown:
"Google Services was stopped"
"com.process.google.gapps stopped"
I tried a lot of things to solve that. I tried about 30 possible solutions for the diffrent errors, here are some(In order):
- I cleared data & cache from the google apps like Play Store, Play Services and GoogleServicesFramework
- I restarted my device after every change I made
- I tried a Soft-Reset (Press Off + Volume-Down for a few seconds until it restarts)
- I tried the Play-Store Fixer
- I disabled some Google Apps and I found out that the Disabling of "GoogleServicesFramework" is solving the "com.process.google.gapps stopped"-Error so far.
- I cleared the hosts.txt and disabled any sort of VPN and my Adblocker
- I uninstalled Updates from Google-Apps, because I thought that they would update themselfes to the current supported versions and I restarted my phone a couple times.
- I uninstalled complete Google-Apps, starting at the GoogleServicesFramework, which obviously causes some problems. I downloaded some apk's from it from the Internet (googleservicesframework.apk) and moved them into /system/app and restarted every time... After that I got a very old interface on logging into my google account, the error "com.process.google.gapps stopped" still consisted. After disabling the GoogleServicesFramework again, it solved the error again, but I still can't login into my account! I tried that downloading a few times (GoogleServicesFramework, Google Play Services & Google Play Store), but nothing helped. I also installed apk's from a Gapps-Package I got, with a few more Apps(anything that could have to do with Google Login), still the same.
- I flashed some Gapps-Packages with TWRP, that brought me back the lollipop login-screen, but the errors consist.
Now:
I can't do much with my phone, I'm being spammed with thoose Errors
"Google Services was stopped"
"com.process.google.gapps stopped"
And a lot of Apps are telling me that Google Play Services have to be updated, but to update it I have to log in, and that doenst work as you know already...
I really hope anyone out there has a solution for me
Thanks in advance, Dennis
P.S: I really dont want to make a factory-reset, also I dont think it will solve the error...
Xda is a development site made for developers, and we don't discuss or condone Warez. Lucky patcher is Warez and steals paid features from developers.
Sorry, but you'll need to seek help elsewhere.
Thread closed.
Hello guys,
After doing a factory reset for my device I started to face these problems listed below:
1- Whenever I connect to the internet a white triangle popping out at the notification bar with the following message: "Google Talk authentication failed".
Whats that suppose to be?!
2- After login to Google play and try to down load any app, the download failed and the following message showing up"Could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-7:AEC-7 VEWM-TE6P-OQMYA])".
I did almost everything found in the net trying to solve this big issue with no result. I could list some of the solutions that I tried:
- Clear data and cache for these apps: Google play- google services framework- google play services- download manager.
- At some solutions I had to force stop some apps such as google play.
- Remove google account and use alternative account.
- Factory reset.
- I did the above steps with/ without restart the device after each step. Still nothing achieved.
- Replacing the following files (apps) with others: Google play- google services framework- google play services.
- Edit the "hosts" file with many ways, Still nothing achieved. the location of that file:etc/hosts.
- I sent many complaining letters (such as millions of other android users which they are facing the same issue) to Google with no response or solutions until this moment.
I did everything in sequence and without, with restart after each step and without, unfortunately, the issue still apparent.
Guys please help me, my device become useless for 2 months so far. I need your suggestions regarding to this issue.
Note: Please read the post completely before giving your suggestion, I don't want to repeat what I've done already.
Thanks,
No one have any idea?
No body would like to help?
disappointed isn't?
more than a week without any single reply!!!