Not so water proof? - Samsung Galaxy S7 Questions and Answers

Went for a swim in the beach yesterday,
No more than 3feet deep
No more than 15 minutes
Today the headphone jack doesn't work
All music comes out of the speaker with the headphones plugged in.
Rebooting doesn't help either..
What can I do?
Sent from my SM-G935F using Tapatalk

Leave the phone overnight in a bowl of rice and then check if things work fine.
Sent from my SM-G930F using Tapatalk

You said beach so I assume you dipped it in salt water, try washing it with fresh water and leave it dry overnight. The headphone jack may be grounded due to the salt water residue left inside the headphone jack.

Also I belief Samsung states it should not be submerged in salt water! They only allow clean water also for their waranty.

Edgrr000 said:
Went for a swim in the beach yesterday,
No more than 3feet deep
No more than 15 minutes
Today the headphone jack doesn't work
All music comes out of the speaker with the headphones plugged in.
Rebooting doesn't help either..
What can I do?
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Claim warranty and don't try anything yourselft, The best solution
Sent from my SM-G930F using XDA-Developers mobile app

Jairus24 said:
You said beach so I assume you dipped it in salt water, try washing it with fresh water and leave it dry overnight. The headphone jack may be grounded due to the salt water residue left inside the headphone jack.
Click to expand...
Click to collapse
Seems like that was the problem. Washed it with fresh water and let it dry for 1 hour. Turned it on and it all works fine now
Sent from my SM-T715 using Tapatalk

I'm pretty sure when Samsung made the phone waterproof they did it so that you could drop it in the toilet our get caught ing the rain or something. I don't think they planned on people swimming with their phones really...

What is wrong with people, it clearly says Water Resistant on the box, not Water Proof. There's a difference.
.

The IP rating of the phone is not for salt water as others have said. I used a previous phone with the same rating in my swimming pool, which I stupidly forgot is salt water and the same thing happened. After a good rinse and dry things were ok. The headphone jack is the most vulnerable for making the phone do weird things - I used the corner of a paper towel first with freshwater to clean out the jack, and then isopropyl alcohol to ensure it was clean and dry.
I think we're a couple few years away from phones that are supposed to go swimming with us, but that's probably the next best thing. Keep it on the beach.

got caught in the rains (quite heavy), riding a motorcycle with no waterproof jackets. Phone was in the front pocket of my trousers. 40 min ride. Soaked to the bones. Reached home and wiped S7 and saw that the screen was flickering. Switched it off (65% battery) and put it in a bowl of rice. Next morning, 0% battery, was not turning on. Continued with the treatment till 3pm. Put it on charge and turned it on - Screen/Display was blotched with a pink washed out shade on everything and blotches when viewing blacks. Left it in the sun for a while, put it in the rice bowl for another night. This morning, phone turned on, display is fine now but battery is just not charging over 50%. Stuck at 52% for ages. Tried cable charging and wireless. Same result. All this for an IP 68 phone??? Come on samsung! I had a Z1C before this and have dunked it in sea water, taken underwater photos and various rides in the rain. Not once did it stutter! Missing my Z1C. Duh!

the phone should be washed with tap water if used in salty water, it even says on the documentation.

abhijitcp said:
got caught in the rains (quite heavy), riding a motorcycle with no waterproof jackets. Phone was in the front pocket of my trousers. 40 min ride. Soaked to the bones. Reached home and wiped S7 and saw that the screen was flickering. Switched it off (65% battery) and put it in a bowl of rice. Next morning, 0% battery, was not turning on. Continued with the treatment till 3pm. Put it on charge and turned it on - Screen/Display was blotched with a pink washed out shade on everything and blotches when viewing blacks. Left it in the sun for a while, put it in the rice bowl for another night. This morning, phone turned on, display is fine now but battery is just not charging over 50%. Stuck at 52% for ages. Tried cable charging and wireless. Same result. All this for an IP 68 phone??? Come on samsung! I had a Z1C before this and have dunked it in sea water, taken underwater photos and various rides in the rain. Not once did it stutter! Missing my Z1C. Duh!
Click to expand...
Click to collapse
If its only gotten wet with rainwater i'd be straight on to samsung to claim repair/replacement under warranty. its water resistant for a reason. that shouldn't happen

Samsung says 30 minutes as the maximum time. You mentioned u were drenched in heavy rains for 40 mins..
Sent from my SM-G930F using Tapatalk

Some of you think water resistant is the same as waterproof and there lies your problem. By the way, rain water, sea water, chlorine water, etc will definitely have a negative affect on the phone. I don't know why people think the phone is some magical device that can swim in the deep ocean or something.
Sent from my SM-G930W8 using XDA-Developers mobile app

Waterproofness/resistance fan here: ip68 means you can submerge your phone. Why does the manufacturer says the rating if the specs are only for watersplash? Because of the warranty. An ip68 phone should survive water submerssion. I have a 1.5 years old Xperia z2 which i still submerge, and a 3+ years old xperia z which i also still submerge.
Attached photo: In the top corner there is a screenshot from an underwater movie i took with my z2 this summer

Related

Just fixed a water damaged phone by bathing it in Isorpopyl Alcohol...

Just for the record, I'm not sure if this will consistently work but I thought it good to put this on record for anyone else who is at wits end with a water damaged cellphone. I dropped my phone in a river and it stopped working (Touch Pro 2). Well, actually it went in well I was swimming and forgot it was in my pocket.
I let it dry off with a hair dryer, but it was still squirrelly with the input. It would repeat certain characters. Also it would not charge from USB. It was basically unusable so I figured I would try soaking the main board in Isopropyl Alcohol (perhaps remove whatever it is that is shorting out the mainboard). I let the mainboard (without the screen) soak overnight in a sealed tupperware container (so the Alcohol wouldn't evaporate). Then I took it out to let all the Alcohol evaporate. Put it all back together a few hours ago and, violla, it works perfectly. No repeated inputs, no other problems.
Wow, That was lucky, Congrats
Congrats......
I posted about this last year about water infiltration incidents. It generally goes as follows:
If you drop your phone into water, fruit punch,toilet, etc. First thing to do---
1. Remove battery immediately
2. Open up as much as possible daub dry excess water
3. Submerged in Alcohol (200 proof drinking alcohol is best), Isopropyl or denatured works almost as good. leave 1-2 hours (the alcohol binds to the H20 and prevents the H2O from corroding the metal or electronics)
4. Dry with hair dryer
5. Put in desiccant (enough to submerge) or rice, or millet etc. and leave over night
Hair dry to blow any excess dust.... reassemble and you are done. If it did get water damage that renders the phone unusable then, use white out and white out the water strip back to white and go for replacement.
This method I have used for treating flooding on my underwater cameras for 20+ years and I have been successful 98% of time
Once again, congrats
Very interesting. I've also heard of putting in the fridge as it draws out all moisture?
Sent from Odin on my HTC desire
just fix a water damaged phone by changing the battery
it was a black berry phone soaked in water
Always wondered about that.
Thanks for the tips! I will keep it in mind, though the best way that's working for me right now is paying attention
Nice one, i shall try this on my damaged nokia =D
I can relate. I once jumped in the mediterranean with my phone in my pocket.
The SE k750i was a good phone...
First time I hear about this
what?! that's pretty awesome bro.
Lucky try rice.
That's fascinating. Could've used that info about 6 months ago when I managed to drop my phone into a toilet. Luckily it was unused.
It is nice with some tricks. Ill hope it work for me too xD
This is awesome.. Believe it or not a few years back my GF knocked over a class of water into my open pc.. and yeah it died.. Did a similar method here on the mobo and it worked.. for a while
Shot for the tip, I will keep it in mind
definately adding this to my bag of tricks of fixing electronic devices people bring to me to be fixed.
isopropyl is used for inject printers as well...
I always heard to take the battery out immediately. Rince the phone real good in DISTILLED WATER. Shake out as much water as you can, then put it in the oven on about 150-200 degrees for a couple of hours to dry it out.
I dropped my Nokia 6133 in a puddle of muddy water. Did the above and it worked for another year until I upgraded to a newer phone.
How does this method work for salt water? Dropped my Razor in the ocean a few years ago. Not a good day.
Yes, I said razor! I used to love that phone!
Sent from my MB860 using XDA App

Smart Watch 2 - I am a genius (water)

So I wanted to clean up my SM2 this morning as I headed out for work. I unplugged it from the USB charger and proceeded to rinse it off in the sink... without closing the USB cover. Some amount of water got into the chassis.
The watch then proceeded to reboot several times, then the screen garbled, dimmed and the watch shut down completely. It would no longer turn on and looked to be bricked.
I let it dry out for a few hours then hit the micro USB port with some compressed air to get rid of any other moisture.
It still wouldn't boot and attaching the USB cable hooked into a charger did nothing.
Just out of a lack of anything else to try, I moved the USB cable to my laptop and the battery charging indicator came on. It booted up just fine after that and the watch is back to normal operation.
Not sure if this will help anyone down the line, but I though I'd share my stupidity.
Enjoy
I share my recomendation to not swim with the watch, I got a spot of water in my screen, if anyone knows how to open the watch let me know, thanks
Sent from my HTC One using xda premium
ya know the USB port cover doesn't seem to be of a quality that I would trust actually keeping water out in submersion scenario, yet alone a swimming scenario.
Waterproof is a plus, but only for like splash when washing dishes or hands, accidental spill in a pool, etc.
I would sure as hell not purposefully shower with my watch and certainly not take a swim with it.
This watch is not designed for swimming in, no matter what you're told. It's OK to get it wet but any water pressure from swimming/diving etc. will exceed the water resistancy of the watch. PRO-TIP.
They guarantee its IP57
That means 5 is nearly dust untouchable so you can play in the desert. And the 7 means it is resistant to fully dunk it in water for a specific time (at least 10minutes says IPX7 More information from the company)
So i wouldnt risk swimming with it but i'd take a jump in my small pool in the garden for several minutes and i do not take it of when showering.
It is not resistant against salt Walter and Chlor in a bath might break the coloring of the case after time
Sent from my HTC One using XDA Premium 4 mobile app
It rated only for light rain type of exposure
Sent from my SGH-I337M using XDA Premium 4 mobile app
The point of this thread was to show what I needed to do to get the watch working again after water entered the chassis.
Not sure why this turned into a submersion debate.
The watch is still working perfectly, BTW, but swimming aside, always close the USB cover before getting the sucker close to water. I think I lucked out.
All of this is meaningless.
In the Sony manual for product care it states "Do not expose your product to liquid or moisture or to humidity".
And in the warranty section, under what is NOT covered, it states "or damage resulting from liquid".
Get it wet, and you may not get warranty coverage.

Water resistance experience

Has any brave soul tried this feature? If so give us your experience!
Personally I have not, knowing my luck my device would be the one with faulty ports/leaks ?
Some people have tried it and damaged their phone. Others have been fine. The phone is water resistant not waterproof so I would recommend against dipping it in water.
Sent from my SM-G935F using Tapatalk
I personally placed my wife's S7 Edge screen under a running tap for a few seconds. Phone still works fine. Having said that the iPhone 6S has some great water resistant features and it doesn't even have an IP rating. Yet my old iPhone 5s died after siting in a little puddle of water on the bathroom basin bench, which was barely as deep as the back cover. At least with some certified proof of water resistance protection on the S7's, I won't be taking mine swimming or showering, but its surely great to know that it could
handle some very common water contact.
If it spoils easily regardlessof having water resistance why does samsung make all these ads with lil john dunking his phone in the aquarium and whatnot. Theyre tempting us to do so and if the phone is broken they should never void the warranty as long as it adheres to the phone being not deeper than 1.5 meters for not longer than 30 mins
As above, i've run mine under the tap a few times and it's been fine. I've never submerged it though, I don't dare yet. I also don't have a need to, so don't anticipate I will anytime soon.
I finally had it tested and it was an accidental situation which makes it seem useful and not just intentionally testing it for the sake of it. We left my wife's S7 on the coffee table and there was a cup of water on there. We came back and the water got knocked over, the phone was kind of in a puddle of it. I was actually excited to test it, but pissed that my cat has been ****ing with filled cups of water lately.
Tried dipping it while i was in the gym pool lol charged it after 2 hrs moisture detected, wiped the inside with some tissue all good ?
Sent from my SM-G935T using Tapatalk
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
toptekjon said:
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
Click to expand...
Click to collapse
that's all true but they get you with the "water pressure" crap. running it under a slowly pouring tap should be fine, but running it under heavy/fast flowing water flowing from the tap could be a problem, also the entire submersion thing, drop it in slow it should be fine, throw it in water and it could cause issues.
The IP68 rating is simply a bonus for me. I will treat it no differently than any other phone but it's good to know that, should an accident occur, and it ends up in the sink or something similar, it should be alright. Being able to use it in the rain is quite nice too. However, people who put their new phone in a bowl of water the day they get it to prove some sort of point deserve any issues they end up with.
1.5m 30mins. With that rating i would say it's safe to bring it with you when you swim(not dive), and would not recommend to bring it to snorkel. I saw someone dropped their phone to a 40 feet river.. that for sure are gonna break the phone..
Sent from my Nexus 6P using Tapatalk
BTW, make sure you never subject it to soapy water. Its water resistance relies on the surface tension of the water. Soap lowers water's surface tension, allowing the water to flow into places it normally wouldn't, as this guy found out the hard way:
http://forum.xda-developers.com/galaxy-s7/how-to/water-damage-story-t3337463
toptekjon said:
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
Click to expand...
Click to collapse
doing the same as you better to test the warranty while its still hot
it froze on me on 2nd shower, high pressure test video recording but im sure it was the fact that ive got like 5% space left on the memory.
I also run it under cold fast water if it heats up, i do block the charge port, then its cooled down enough for some day charging...
its quite a well built phone and I would be shocked if it does get water damage, but im worried, samy warranty is good service.
I couldn't resist testing this out. After all, if it's not working as advertised I'd want a replacement. So I filled up the sink and then carefully placed the phone at the bottom. The screen doesn't work while under water but once I took it out everything was back to normal. Awesome feature!
I don't need the water resistance features of the phone, but I do believe that if it's water resistant then it's less likely for moisture and corrosion to hamper with buttons, contacts and other internals. I had 3-4 phones with unresponsive power buttons over time, so if Samsung used good, oxidation-resistant materials for water resistance purposes then it will probably be beneficial for overall mechanical health of the phone as well.
Anyone else have any experiences to share?
Was at a party this past weekend with a lot of friends. I had my phone in my hand, browsing something, and my buddy asked what phone I had. When I told him it was the S7 Edge, he promptly entered Lil Wayne mode and poured his beer onto my phone. Laughs were had. Took it to the bathroom and rinsed it under the sink for a few seconds, and all is well.
Nitemare3219 said:
Anyone else have any experiences to share?
Was at a party this past weekend with a lot of friends. I had my phone in my hand, browsing something, and my buddy asked what phone I had. When I told him it was the S7 Edge, he promptly entered Lil Wayne mode and poured his beer onto my phone. Laughs were had. Took it to the bathroom and rinsed it under the sink for a few seconds, and all is well.
Click to expand...
Click to collapse
If someone did this to my phone without my consent I would enter Bruce Lee mode with them.
Ontopic: I tested my phone a lot. When I first got it I washed it with clean water everyday. I also washed it with soap a few times, I never had any problems.
After I received my dbrand skin I also washed it a couple of times, once with soap as well, to make sure the skin is water resistant (it is).
Now that the "new toy" syndrome has passed, I use my phone normally, but if someone asked me to take a selfie while the phone is underwater, I would do it
Dropped my phone in the bath and continued to leave it in there to show it off to the mrs as her iphone can't do it. Screen came out working fine including buttons, however the speaker was very distorted which kinda made me panic but it dried out overnight and all was well in the morning.
Needless to say I never lost my nerve round my partner and kept echoing your iPhone can't do that....
lvnatic said:
If someone did this to my phone without my consent I would enter Bruce Lee mode with them.
Click to expand...
Click to collapse
Haha, well since it was in my hand it's not like it got very wet. With the water resistance, I really didn't care. Gave me my first opportunity to test it out.
My son wanted to get a video underwater at the pool last weekend.
https://youtu.be/3UL4qcH7rJs
Sent from my SM-G935P using Tapatalk

Speakers not working after submerging into water.

So, i went to the pool today and since this phone is water resistant, i wanted to take a picture underwater, .
I did take it but then i noticed that both speakers are not working.
Tried sucking the water out from the speaker but it didn't work and now its sitting in rice.
Any suggestions on what shall i do ?
(Liquid indicator is not triggered btw)
Insert The celphone into rice for 1 hour ?
Enviado desde mi MotoG3 mediante Tapatalk
Karkarias said:
So, i went to the pool today and since this phone is water resistant, i wanted to take a picture underwater.
Click to expand...
Click to collapse
Holy crow, water resistant, NOT waterproof. Two completely different things!
As per the Motorola specs:
Water repellent nano-coating²
2. Advanced nano-coating technology creates a water repellent barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submersed in water, or exposed to pressurized water, or other liquids; Not waterproof.
luisoteko said:
Insert The celphone into rice for 1 hour
Enviado desde mi MotoG3 mediante Tapatalk
Click to expand...
Click to collapse
Did that but still nothing :/
pjc123 said:
Holy crow, water resistant, NOT waterproof. Two completely different things!
As per the Motorola specs:
Water repellent nano-coating²
2. Advanced nano-coating technology creates a water repellent barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submersed in water, or exposed to pressurized water, or other liquids; Not waterproof.
Click to expand...
Click to collapse
It's IPX7 certified so i didn't think submerging it in the water for like 5 secs would do any damage...
Karkarias said:
It's IPX7 certified so i didn't think submerging it in the water for like 5 secs would do any damage...
Click to expand...
Click to collapse
You're right and I'm not sure where he got that information because it's 100% wrong. IPX7 means the phone should stand immersion for 30 minutes at a depth of 1 meter. Trying to suck out the water could cause more damage than help. Maybe tap it face down against a towel or cloth to shake out any loose water. BTW, that's in standing water, not water under pressure such as under a tap. Motorola also states that it could take up to 24 hours for the speakers to start working again. I would turn the phone off, pull the back, and dry everything off including the sim card and SD card.
Tel864 said:
You're right and I'm not sure where he got that information because it's 100% wrong. IPX7 means the phone should stand immersion for 30 minutes at a depth of 1 meter. Trying to suck out the water could cause more damage than help. Maybe tap it face down against a towel or cloth to shake out any loose water. BTW, that's in standing water, not water under pressure such as under a tap. Motorola also states that it could take up to 24 hours for the speakers to start working again. I would turn the phone off, pull the back, and dry everything off including the sim card and SD card.
Click to expand...
Click to collapse
Oops, my mistake. You are indeed correct, I was looking at the wrong Moto phone. Not that I would dunk any phone into a pool anyway, but that's just me. I apologize for the incorrect information.
Tel864 said:
You're right and I'm not sure where he got that information because it's 100% wrong. IPX7 means the phone should stand immersion for 30 minutes at a depth of 1 meter. Trying to suck out the water could cause more damage than help. Maybe tap it face down against a towel or cloth to shake out any loose water. BTW, that's in standing water, not water under pressure such as under a tap. Motorola also states that it could take up to 24 hours for the speakers to start working again. I would turn the phone off, pull the back, and dry everything off including the sim card and SD card.
Click to expand...
Click to collapse
TBH, I've done the sprayer thing before... I work in a restaurant and at least half a dozen times I've taken it back to the dish room and literally hosed it off with the dish sprayer. Once even after dropping it into a bucket of 145F marinara sauce. Usually it sounds weird for a few hours, but once it dries out it's fine.
I wouldn't recommend doing this, but this phone is tough.
Sent from my MotoG3 using Tapatalk
acejavelin said:
Once even after dropping it into a bucket of 145F marinara sauce. Usually it sounds weird for a few hours, but once it dries out it's fine.
I wouldn't recommend doing this, but this phone is tough.
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
Hmmm, marinara sauce, I'm picturing you licking the phone clean and seeing that really really old Timex watch commercial, "It takes a licking and keeps on ticking."
Karkarias said:
So, i went to the pool today and since this phone is water resistant, i wanted to take a picture underwater, .
I did take it but then i noticed that both speakers are not working.
Tried sucking the water out from the speaker but it didn't work and now its sitting in rice.
Any suggestions on what shall i do ?
(Liquid indicator is not triggered btw)
Click to expand...
Click to collapse
Just wait a few minutes
After a day in rice both speakers started working completelly fine.
Well then, lesson learnt, do not put your phone underwater if you want your speakers to be working for the next couple of hours.
Karkarias said:
After a day in rice both speakers started working completelly fine.
Well then, lesson learnt, do not put your phone underwater if you want your speakers to be working for the next couple of hours.
Click to expand...
Click to collapse
Glad to hear that. Humble rice.[emoji106] [emoji4] .
Broadcasted from Zeta Reticuli

Pixel 3a, how much effect can water have on this device?

I am trying to decide on making the switch from iPhone to the Pixel 3a. All of my devices have been waterproof, but the 3a isn’t.....so I’m wondering how much of an effect would rain or even a few drops of water while at the beach would have on the 3a?
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4rpr said:
I am trying to decide on making the switch from iPhone to the Pixel 3a. All of my devices have been waterproof, but the 3a isn’t.....so I’m wondering how much of an effect would rain or even a few drops of water while at the beach would have on the 3a?
Click to expand...
Click to collapse
I've used it many times in mild rain but haven't ever dipped into water.
So if you are talking about that, it'll be good.
i doubt drops of water hurt. i have a skinomi screen protector which was a wet application and they give you small tube of soapy water with a spray nozzle to wet the screen. i spray the soapy water on the protector to clean it. seems to me the only problem would be an excessive amount of water entering the headphone jack. like if it was dropped into water and went under water..
mine fell into a puddle once and was submerged for about 5 - 10 seconds. It was fine after.
I dropped my first one into a toilet full of water (after it had been flushed). Grabbed it out and turned it off w/in 15sec.
Left it off and tried it 2 days later. Screen probs (multiple phantom touches a second).
Ended up buying a new one and leaving that one in a drawer. Actually just tried it again for the first time since then (maybe 3/4 months) and it's totally dead. No lights when plugged in to charge - no response otherwise.
So yea - be careful w/ water. At least it's relatively inexpensive to replace.
My GF left hers in her pants and I did laundry. She asked where her phone was as the washer was filling up. I don't know how much water got in it by the time I pulled it out, but it was DOA and had some water pour out of the charging port and speaker grill. Insurance replacement through Fi wasn't too bad. $50 no questions asked. Pretty much told them. "Water damage, it's dead, Jim."
Normal things like rain are fine, but if water gets in the charging port or bottom speaker grill, kiss it goodbye.

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