How to fix constant crashing on the Verizon Wireless version. - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

I am pretty sure that every Note 12.2 Pro Verizon Wireless version will crash every 5 to 10 minutes if you have most apps open.
To fix this, you need to remove the SIM card from the tray.
Prerequisites
Must be a Verizon Wireless model
Other proposed solutions that didn't work:
Resetting the device.
Removing MicroSD.
Switching from Samsung Keyboard to Google Keyboard
Replacing/repairing the tablet (probably not a hardware issue)
Charge the battery (flickering screen fix)
References:
The SIM card fix here did work --> http://forum.xda-developers.com/gal...absolutely-perplexing-problems-5-1-1-t3262803
These solutions did NOT work --> http://forum.xda-developers.com/galaxy-note-pro-12/help/crashing-minutes-t2840972
This is verified to work on the Verizon Wireless Note Pro 12.2! It seems that if your SIM card has no active data plan, then this will cause their device to cause apps to crash to the home screen. Just remove the SIM card since you aren't using cellular data anyway. I don't think it is a hardware issue, but rather a firmware issue that has not been addressed and will never be for a device this old. This fix not only removed crashes that happened constantly, but it also improved app performance. Before this fix, drawing in Autodesk's Sketchbook app was a pain. Sometimes a pen/brush stroke would not appear or would delay. Similar things happened with my Lecture Notes app, causing me to believe that I may have had defective RAM (which was absolutely untrue). So please do yourself a favor and remove your inactive SIM card.
However, I don't know if a SIM card with an active Verizon Wireless data plan will also cause the Note Pro to crash. I bought it for WiFi use but it was on sale brand new for the same price as the WiFi only version. If anyone can check if the bug persists with an active SIM card with a data plan, I would appreciate that very much.

poetryrocksalot said:
I am pretty sure that every Note 12.2 Pro Verizon Wireless version will crash every 5 to 10 minutes if you have most apps open.
To fix this, you need to remove the SIM card from the tray.
Prerequisites
Must be a Verizon Wireless model
Other proposed solutions that didn't work:
Resetting the device.
Removing MicroSD.
Switching from Samsung Keyboard to Google Keyboard
Replacing/repairing the tablet (probably not a hardware issue)
Charge the battery (flickering screen fix)
References:
The SIM card fix here did work --> http://forum.xda-developers.com/gal...absolutely-perplexing-problems-5-1-1-t3262803
These solutions did NOT work --> http://forum.xda-developers.com/galaxy-note-pro-12/help/crashing-minutes-t2840972
This is verified to work on the Verizon Wireless Note Pro 12.2! It seems that if your SIM card has no active data plan, then this will cause their device to cause apps to crash to the home screen. Just remove the SIM card since you aren't using cellular data anyway. I don't think it is a hardware issue, but rather a firmware issue that has not been addressed and will never be for a device this old. This fix not only removed crashes that happened constantly, but it also improved app performance. Before this fix, drawing in Autodesk's Sketchbook app was a pain. Sometimes a pen/brush stroke would not appear or would delay. Similar things happened with my Lecture Notes app, causing me to believe that I may have had defective RAM (which was absolutely untrue). So please do yourself a favor and remove your inactive SIM card.
However, I don't know if a SIM card with an active Verizon Wireless data plan will also cause the Note Pro to crash. I bought it for WiFi use but it was on sale brand new for the same price as the WiFi only version. If anyone can check if the bug persists with an active SIM card with a data plan, I would appreciate that very much.
Click to expand...
Click to collapse
I have an active T-mobile SIM in mine and no issues so far with an active data plan.
You are right though, it did have some odd issues when I had the sim in without an active data plan.
I diddnt have any app crashes but for some reason google play would not update apps even when I was on wifi, they would just stick in downloading status.
as soon as the sim card was activated or removed they downloaded fine.
There were a few other odd blips here and there when using something with network connectivity (Browser, facebook etc.)
The only reason I could see was that if you have an inactive sim card and then go to settings > about device > status the mobile network is constantly connecting and disconnecting and switching between unknown and LTE every second or two.
I suspect this may use extra processor resources and would likely impact battery life a bit as well.
I have an inactive sim at home, I may run some tests to verify it uses extra resources.
thanks for posting this, I noticed the issues and what resolved it but did not put two and two together until reading this post.

My SIM card was an inactive verizon wireless if that helps. I've only had crashing and memory issues. It's been several months now and not a single crash, and I always use my tablet.
If you want to test on your verizon sim, you should try sketchbook, videos, and any game such as clash of clans or boom beach. You need a memory or graphic intensive app to trigger these crashes.
Any small apps like Gmail will not crash. Although I had crashes in Adobe Reader if the PDF was large or the pages had a lot of visual content.
Note that I said you will crash with most apps open, I retract that statement. It is actually more likely to crash with anything that uses a lot of memory, caches alot, or is CPU or graphics intensive
Also, I think this bug only occurs on Android version 5.1.1

No problems here
Just wanted to let you know that I am still using my Note Pro with an active Sim card and I'm not running into any reboot issues. (I still haven't found anything even comparable to it to upgrade to without crossing over so i'll just keep using it! )

Related

Verizon Data Cinnection stopped - Please Help

Thanks in advance for any help... OK here's my problem, I recently got a TP2 from Verizon and have had many problems with it so far. Especially with WMwifirouter. The main thing is that after I installed WMwifirouter and the ICS program from Microsoft it works like it should for a little while, then the data connection just craps out for no reason. Usually the 2 arrows showing that data is being transferred are white, but they are gray after a while and I cannot connect to anything. Not Opera, weather, IE, ANYTHING that uses the data connection. I went to the Verizon store for some reason thinking they could help me but of course they had no idea what was wrong. I dialed *228 and did the whole reprogramming thing and it didn't fix it. The only way to get it working again is to hard-reset. Which I have done 4 times now. On this last one I have not installed WMwifi or the ICS cabs i have and my data connection is still OK. So my questions are:
1 - Has anyone else encountered this problem? And how do you fix it?
2 - Is there a better program similar to WMwifirouter?
3 - Did Verizon somehow sabotage the phone so you are forced to use their VZAccess thing?
Please no posts saying "use the search" or whatever because I did already and got nothing.
Are you using Google Maps?
I had a similar issue and figured out I was using a VERY old version of Google Maps (from when I first got a VX6800). Often I would close Google maps and my data connection would stop working for EVERYTHING and I would need to reset the phone. Last time I re-downloaded Google Maps instead of installing from my uSD card and it's been working fine for the last month.
Also, what version of WMWiFiRouter are you using?

[List] Bugs and Glitches -- I Will Update

Introduction:
So there has been a lot of bugs & glitches coming out as we get to use the phone more and more and they just seemed to be all over the forum and the forum is looking very unorganized.
Request: Can any of our G2x forum Mod's made this a sticky?
Here is the list of bugs and glitches that i have compiled from the whole forum:
**Added 04/23/2011**
Media Scanner bug
After leaving a 4G area phone will say that is connected to 4G but in reality there is no data and will not change to 3G/2G
When pressing home button or just navigating the home screens, screen flashes/flickers (Happened to me too)
Kinetic scrolling could be improved and the screen shakes when holding a position with your finger:
http://forum.xda-developers.com/show....php?t=1044179 and http://forum.xda-developers.com/show....php?t=1046473
No System UI sounds nor a System Volume setting
Bleeding LCD mostly 2 upper corners
Overheating when playing games, tethering, HDMI mirroing.
WiFi not connecting with some routers. Seems to happen with Dual band routers
WiFi Profiles keeps getting disabled
Phone connected to UMTS but displaying 4G notification icon
4G turning on when WiFi is supposely "On"
4G disconnects too much and randomly switching between Edge/3G/4G in same area with 4G
4G is not as fast as other phones with same hardware http://forum.xda-developers.com/show....php?t=1043716
Battery draining fast possibly due to this connection glitches
Freezes and Reboots
Connecting Headphones, or any Input will make Mic mute. When connected to car input, caller can the other person but person called can't hear caller.
Music turns off when opening camera
Phone screen brightness gets really dark when opening camera and auto-brightness is enabled
GPS works but sometimes slow to lock (Work around: http://forum.xda-developers.com/showthread.php?t=1009529&highlight=gps Thanks Mitta from LG 2X forums for getting a working fix and to the many other work around offered)
Cannot adjust brightness or Screen timeout settings anywhere only with market apps
Email signature keeps changing to default even after modifying it or removing it.
Bluetooth stops working after using WiFi or Wireless tethering
Audio would randomly stop working after having it plugged in to a TV via HDMI cable.
Lock screen sound won't work
SD card not been able to be mount
I know there is a Poll with an "Issue Summary" but it is lacking a list of bugs and glitches in the Original Post.
Anyways, So this thread is really to compile a list of the known bugs and glitches to make it easier for the Devs to determine what they should be looking at to fix and for everyone to look for known issues and make the G2x Forums neater.
I strongly believe that this forums are visited by manufacturers and by phone companies, almost 99% sure about this. So let's make the issues known to get them working on hardware optimizations and software.
Here is the link to the Issue Summary Poll: http://forum.xda-developers.com/showthread.php?t=1043500&page=10
I read all 10 pages and could say that the most common issues posted in that thread are reboots and freezes.
I will be updating this post as bugs and glitches comes out.
Please post your glitches if they are not mention in this thread. so that I can add those
Thanks for posting. Good work!!!!!!!!!!!!!!!!!!!!!!
tenbeau said:
Thanks for posting. Good work!!!!!!!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
For a better G2x!
I have had the phone since release day on the 20th and have had none of these problems *knocks on wood* although I did come across something really weird. I had the phone in my pocket and I don't know if I accidentally turned it on or whatever but I took it out of my pocket at one point and it was kind of hot on the back. When I hit the power button I got nothing so I had to battery pull and then power it on and that worked. When it booted the battery was under 5% (battery was over 50% when I initially put it in my pocket which was only about an hour or so when I noticed it was off and felt hot). So I plugged it in charged it back to 100% and have been fine since that. Has anyone else had this happen to them?
Nice work on getting this thread started. Is there any way you can also put links to the threads that these issues are talked about? I would be great to be able to read the thread easily if you have that issue with your phone. May help the devs find things easier too!
I am having an issue with my screen. if I am on a web page that is not designed for mobile phones and I push my finger on the screen and don't move it all, the screen will shake endlessly until I remove my finger. It will also do it if I hold when flipping between home screens. Does anyone else have this issue?
Please forgive my ignorance if these aren’t really bugs or are simply repeats of the above, but I discovered two new items with both my wife and my G2x’s that I’d like some feedback on.
I had zero data in WI tonight where T-mobile shows as having data coverage. The phone display shows that I am connected to AT&T for voice with a GPRS signal. Additionally, neither navigation or Google maps give me my location when both of these features had worked when I had data.
I’d be interested in learning if these items are actually bugs of if they are simply related to the available networks and G2x hardware. If bugs, does it sound like they could be fixed through a software update?
Thanks in advance.
I have 2 more bugs to add. Both of them being pretty damn major.
1. Once you leave a 4G tower it will not downgrade to 3G or Edge for data but voice will still work. The 4G icon is still there but you will have no data connection. In order to get your data working again you have to manually disable then re-enable it through network settings.
2. After removing the device from my pocket, it is in car mode. (Had to freeze the app so it stopped)
One other minor bug people are experiencing is upon awaking the device it will flash your home screen before your lock screen.
I can't see myself keeping this device after the sensation comes out. In my opinion, the G2x is possibly the buggiest device I have ever had and was not ready for launch. I will keep exchanging my G2x until I get one that works 100%.
By the way, I had to freeze "My Account" app and "Wifi Calling" because they were accessing data constantly.
Kinetic scrolling could be improved and the screen shakes when holding a position with your finger:
http://forum.xda-developers.com/showthread.php?t=1044179
http://forum.xda-developers.com/showthread.php?t=1046473
Some are reporting slower data speeds than normal:
http://forum.xda-developers.com/showthread.php?t=1043716
http://www.mobilecrunch.com/2011/04/20/review-t-mobile-g2x-optimus-2x/
No System UI sounds nor a System Volume setting.
OP Updated!
Xeyro said:
Please forgive my ignorance if these aren’t really bugs or are simply repeats of the above, but I discovered two new items with both my wife and my G2x’s that I’d like some feedback on.
I had zero data in WI tonight where T-mobile shows as having data coverage. The phone display shows that I am connected to AT&T for voice with a GPRS signal. Additionally, neither navigation or Google maps give me my location when both of these features had worked when I had data.
I’d be interested in learning if these items are actually bugs of if they are simply related to the available networks and G2x hardware. If bugs, does it sound like they could be fixed through a software update?
Thanks in advance.
Click to expand...
Click to collapse
Thanks for posting Xeyro, few questions for you,
Did you had a T-Mobile phone before and did you used in this area?
Was it 4G? If yes, where you able to connect fine to the network?
If your answers are yes then your G2x should be connecting just fine as well if not then there is a glitch/bug with the phone. Try rebooting to see if that helps.
Xeyro said:
I had zero data in WI tonight where T-mobile shows as having data coverage.
Click to expand...
Click to collapse
Figured it out; user error. Apparently there's a check-box in the wireless and network settings to allow data roaming. Apparently this box is unchecked by default, and checking the box has restored data connection to the phone.
Thanks for the response Moshe.
Looks like we were posting at about the same time, but I figured out my error. The phones are set by default to not allow data roaming, and you have to manually make the change in the settings. Everything seems to be working as expected at this point.
Xeyro said:
Figured it out; user error. Apparently there's a check-box in the wireless and network settings to allow data roaming. Apparently this box is unchecked by default, and checking the box has restored data connection to the phone.
Click to expand...
Click to collapse
If I understood your problem correctly, that is no fix at all. Data roaming is turned off by default because data roaming charges are massive. The reason it started 'working' is because you allowed the phone to roam data over the AT&T network instead of connecting to tmobile towers. Watch out because your next bill is going to be a whopper.
dasbin said:
If I understood your problem correctly, that is no fix at all. Data roaming is turned off by default because data roaming charges are massive. The reason it started 'working' is because you allowed the phone to roam data over the AT&T network instead of connecting to tmobile towers. Watch out because your next bill is going to be a whopper.
Click to expand...
Click to collapse
Thanks for the heads up dasbin. I decided to give T-Mobile a call to make sure I wasn't being charged an arm and a leg and this is what I learned.
The T-mobile coverage in this area is actually provided through 3rd party networks, so while the maps show data coverage, it may not be T-mobile directly providing the data. Therefore, the option to roam data needs to be turned on. T-mobile only charges for international data roaming, so there are no extra fees as this is how the network is designed to work.
I think then the "bug" isn't as much of a bug as an understanding that the phone is not configured by default to allow non T-mobile data networks. I wonder how often this has caused some of the dropping of data that others have experienced?
I only have the bleeding issue and reboot issues. If I exchange, it could be a lot worse.. decisions decisions..
You should include the Media Scanner bug.
If I put any substantial amount of media (more than 3mp3s) on my sd card, media scanner glitches and never finishes scanning, making camera, music, video, gallery, etc unusable.
I've seen at least one other poster with this issue.
ericc191 said:
I only have the bleeding issue and reboot issues. If I exchange, it could be a lot worse.. decisions decisions..
Click to expand...
Click to collapse
Yea, same here, and when I have some free time I want to look at the kernal source, I'm thinking the frezzing/rebooting is caused by it, its acting the same as my mt4g did using custom kernals until those were fixed, so I think once we can get some custom kernals out we'll be good to go on that issue.
Sent from my LG-P999 using XDA Premium App
OP Updated with the Media Scanner bug and some other ones
dasbin said:
If I understood your problem correctly, that is no fix at all. Data roaming is turned off by default because data roaming charges are massive. The reason it started 'working' is because you allowed the phone to roam data over the AT&T network instead of connecting to tmobile towers. Watch out because your next bill is going to be a whopper.
Click to expand...
Click to collapse
T-Mobile only charges for international roaming.

Nexus 5 Issues with YouTube, Play Store, Hangouts, & Drive While Using Cellular Data

Nexus 5 Issues with YouTube, Play Store, Hangouts, & Drive While Using Cellular Data
Hello All, I bought a Nexus 5 while on a recent trip to the States (I work in Nigeria but spend a lot of time in the States) and I was able to use it with no issues for the 2+ weeks I was there, regardless of whether I was on LTE or WiFi. Since I returned to Nigeria and popped in my local SIM card (Etisalat) I've noticed that YouTube and the Play Store have perpetual connection issues while on HSPA+. YouTube is extremely slow and often fails to connect but if I hit the retry button enough times I am able to browse and watch videos, albeit after enduring a ton of frustration.
On the other hand, the Play Store is essentially non-responsive: the loading circle is all I see when opening the app, and spamming the retry button does nothing unlike with the YouTube app; every app I try to install from the Web Play Store fails, using Chrome on the device or on my laptop; I get update notifications and can't act on them; etc.
I've popped the same SIM onto my HTC One Dev Edition and none of these issues occur, in fact the data connection seems snappier. When tethering my N5 to my One or using the N5 on wifi the issues also disappear. I am able to download/update apps from the Web or Play Store app, and watch YouTube videos with no issues.
I called Google Play customer support and the rep told me I needed to update my physical address to reflect my current location despite the fact that the cards tied to the account are based in the US and I've never had these issues using my One, Nexus 4, Note II, or any of the other Android devices I've owned over the past 2+ years. I'm hoping someone out there has a solution because my N5 enthusiasm is fading fast. Any helpful info will be greatly appreciated!
PS - I also noticed that Hangout messages are sent/received much faster over wifi than HSPA+. Also Drive documents can't be saved over HSPA+ because I get the "offline: not connected to the internet" message even though the status bar and quick settings menu show that I am connected to the Internet and Google services (cell data quick settings tell is white, not orange). I have tried wiping data/cache in the offending apps (after Force-stopping the apps), to no avail. I have also toggled the network mode between LTE/3G/2G and the issues were not resolved.

[Q] background data issue

i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.
hondaguy said:
i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.
Click to expand...
Click to collapse
Did you check to see if power saver is set to on? Turn it off
If it's not that, check under settings > data usage and make sure "set mobile data limit" is OFF
Thanks but neither of those is the issue. Some apps will work while others will not. Gmail will get push email but I cannot download apps or stream music in play music. Frustrating
Disabling background data will simply stop the app using mobile data to do things in the background. I'd imagine the app recognises streaming as "background data".
I would turn off disable background data on the effected apps as the setting does not improve battery and has very little effect on data used.
I will try that and see. What confuses me is that the phone has been great for a few weeks and suddenly this issue comes back and I have not changed any settings from one day to the next

Adding messaging app to Karro 2

a few weeks ago I purchased a Cycling specific computer, the Hammerhead Karoo 2. Its running oreo 8.1. has 32Gb memory, BT, ant+ , wifi , and a sim slot for cellular data. to save memory it ships without google play services so any apps need to be side loaded.
beacuse this is basically a smart phone without the phone app( there no mike nor spearker either but BT could be used) my goal is to be able to use this while out riding, in case of emergency, and not have to take my phone with me as well.
What apps would be needed to have text messaging available? what do i need for MMS service? and suggestions for a one button SOS text app would be nice.
Thanks
tg
tommygHTCdream said:
a few weeks ago I purchased a Cycling specific computer, the Hammerhead Karoo 2. Its running oreo 8.1. has 32Gb memory, BT, ant+ , wifi , and a sim slot for cellular data. to save memory it ships without google play services so any apps need to be side loaded.
beacuse this is basically a smart phone without the phone app( there no mike nor spearker either but BT could be used) my goal is to be able to use this while out riding, in case of emergency, and not have to take my phone with me as well.
What apps would be needed to have text messaging available? what do i need for MMS service? and suggestions for a one button SOS text app would be nice.
Thanks
tg
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bump
one year bump

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