Video playing problem with rooted Xperia z3 - Xperia Z3 Q&A, Help & Troubleshooting

I've been having a problem with my Xperia z3 (D6633 version 5.1.1). For some reason it would go into this state where it fails to play vids or even record them on YouTube and snapchat etc and the only temporary fix I have is restarting the phone I also have xposed and yes I tried removing the add-ons or modules

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Music stops playing

Hi there!
I received a new Xperia E3.
Yesterday I was listen to some music with the Walkman app and with my Sony headphones ( sony.pt/electronics/auscultadores-banda-cabeca/mdr-zx300 ), when suddenly it stops playing the music for a short period of time (like 10 seconds). But I know that the music doesn't pause because when the music back, it doesn't back where it stops playing.
For exemple, imagine the music stops playing at 2:34, and it doesn't come back during 10 seconds. When it come back, instead of come back at 2:34, it come back at 2:44...
I don't if you can understand my problem, but it is really annoying.
PLEASE HELP ME!
PapaOreos said:
Hi there!
I received a new Xperia E3.
Yesterday I was listen to some music with the Walkman app and with my Sony headphones ( sony.pt/electronics/auscultadores-banda-cabeca/mdr-zx300 ), when suddenly it stops playing the music for a short period of time (like 10 seconds). But I know that the music doesn't pause because when the music back, it doesn't back where it stops playing.
For exemple, imagine the music stops playing at 2:34, and it doesn't come back during 10 seconds. When it come back, instead of come back at 2:34, it come back at 2:44...
I don't if you can understand my problem, but it is really annoying.
PLEASE HELP ME!
Click to expand...
Click to collapse
i also had this problem update walkman and your phone to latest firmware.
vinay said:
i also had this problem update walkman and your phone to latest firmware.
Click to expand...
Click to collapse
There is no update.
My walkman version is 8.5.A.0.6
PapaOreos said:
There is no update.
My walkman version is 8.5.A.0.6
Click to expand...
Click to collapse
well i have same version of walkman and had no lags now but had them before. my build number is 18.4.B.2.14 and my device id d2212.
and also i have used link2SD for inergating update to system.
I have diferent id and build numbers, mande that's why...
Sent from my D2203 using XDA Free mobile app
did you update the google play services? try uninstalling its updates.
If the problem persist: disable smart connect.
If you have enabled STAMINA MODE remember to add WALKMAN to "Apps activate in standby"
I have a similar problem, but with a D2203 and with Google Play Music - the music stops for 10-15 seconds and returns where it stopped playing.
Tried many combinations in the power management menu, tried disabling smart connect, tried playing music only from the internal memory/streaming, tried flashing another firmware, tried clearing the data of Google play music, tried changing the SD card. Nothing works. And to top it all I have an unlockable bootloader so I'm the mercy of the Sony update schedule.
Any ideas?
gutuie said:
I have a similar problem, but with a D2203 and with Google Play Music - the music stops for 10-15 seconds and returns where it stopped playing.
Tried many combinations in the power management menu, tried disabling smart connect, tried playing music only from the internal memory/streaming, tried flashing another firmware, tried clearing the data of Google play music, tried changing the SD card. Nothing works. And to top it all I have an unlockable bootloader so I'm the mercy of the Sony update schedule.
Any ideas?
Click to expand...
Click to collapse
try uninstalling google play updates
Tried uninstalling Google PLay services updates. So far so good, no more interruptions - though once i got one loong interruption, so long that i unplugged the headphones and plug them back in to get the sound back.
The annoying thing now is that I get error messages that some google apps want a newer version of google play services - i had to install an app that automatically dismisses those
gutuie said:
Tried uninstalling Google PLay services updates. So far so good, no more interruptions - though once i got one loong interruption, so long that i unplugged the headphones and plug them back in to get the sound back.
The annoying thing now is that I get error messages that some google apps want a newer version of google play services - i had to install an app that automatically dismisses those
Click to expand...
Click to collapse
I have latest google play services and still not have this problem.
It is happening due to unknown issues.
Sent From My Sony Xperia E3 D2212 using XDA app.
Well, I guess I spoke too soon. I got another interruption. But at least now they are less frequent with the downgraded Google Play Services.
disable the power saving mode during listing music on walkman app....i was facin same kind of problem....
edwin_jarvis said:
disable the power saving mode during listing music on walkman app....i was facin same kind of problem....
Click to expand...
Click to collapse
I have this problem when i got this phone new after some updates it solved. But while copying files/installing apps i have this problem. So the cause of problem is due to slow sdcard read speed. Try rooting and boosting sdcard speed.
Sent From My Sony Xperia E3 D2212 using XDA app.
Update your Walkman app via OTA using the Update center app (around 14 Mb). Latest walkman version is material design based (8.5.A.2.10)
lexiyuri said:
Update your Walkman app via OTA using the Update center app (around 14 Mb). Latest walkman version is material design based (8.5.A.2.10)
Click to expand...
Click to collapse
Can you update apps after rooting and unlocking bootloader via update center.
I downloaded walkman update from xda didn,t got any notification or in update center.
Sent From My Sony Xperia E3 D2212 using XDA app.
since the android 4.4.4 update i didn't have any problems; fingers crossed
I'm starting to love my phone again
Hello Everyone!
I have same problem....
----
My specs:
Model: D2203
SD card: Samsung 32gb Class 10
Android 4.4.2 Build 18.4.c.2.12 (Ota Upgraded)
200-150 Mb free Internal storage.
Most applicaton transferred to sd card.
Phone is not encrypted.
Walkman 8.5.a.3.2 (Ota Upgraded)
-----
Clear Audio is turned on.
I using Trow at home.
My notebok has a bluetooth (Lenonvo Z50-70).
-I never restart/shutdown my phone. Stable enough to withstand for 30 (or more) days.
-STANIMA is not a factor (in my case).
-Around April, I upgraded my phone.
-And my Walkman.
-Never had a problem before update.
-A week later i experienced a problem.
----
If i use trow:
The music is not silenced instead become dashed for a short time.
And try to connect again!
Especially when switching between tasks. I think when te device run out of memory.
I hope we get closer to solve the problem. An sorry for my bad english.

[Q] Z3 UK Three - Video playback issue - please verify

I'm having issues with my z3 and I'm fairly sure it must be a hardware issue now.
I get corrupted playback in various video enabled apps (see attached screenshots)
The issue occurs in Youtube, Facebook, Sony Movies app etc
I have tried everything from full wipes, factory flashes, stock apps without updates, fully updated via play and xperia update etc etc. The error persists.
Have you got the same z3 6603 on Three Branded firmware? Can you 100% verify that your device does not have this problem on stock firmware with all updates applied?

[Q] Sony xperia z3 video issue

Hello I have got Sony xperia z3 fully rooted on lolipop build 23.2.A.0.278 but the video don't seem to work playing back everything works great it still records videos. I also noticed video unlimited is missing when I try to install it in play store it says my device is not compatible very strange if u ask me I tried installing apk but won't install it seems to be the video issue is connected in some way is there anyway to fix this
Try reset to factory settings.

Can't get podcasts working with native music app

I've had my unlocked Sony Xperia Z5 for about a month now, and I'm quite happy with it. I decided to root it after I found out the bootloader was unlockable, and that was mostly just so I could run a handful of apps that need it like f.lux or AdAway. I was able to root without my phone having to factory reset or anything, too; I didn't have to sign in with my Google account or anything again. I've also had zero problems with the supposed DRM on the phone, and the audio features all seem to work just fine. I am running Marshmallow with otherwise no problems as well.
However, one thing continues to elude me, and I've yet to find a single answer to it for several weeks. When I use the Music app, I can bring out the sidebar and scroll down to a setting that says "Podcast". I originally tried it out a few months ago on an Xperia C4 at a local store on display, and I was able to search up podcasts I normally listen to. When I got my hands on my Z5, I wanted to use that feature and add some podcasts in there. That way, I could have the music app handle podcasts instead of me having to use a separate app.
Now here's where my problem comes in. Whenever I open up the podcast option, the same thing always happens. Every single time. I'll click "Podcast" on the sidebar in the Music app, I'll see the "No items" screen telling me to tap the Plus icon on the top-right corner to add a podcast, I tap the Plus icon, and I'm immediately greeted with "No network connection. Make sure your device is connected to a network." Clicking retry does nothing. It's like the app just doesn't seem to think I'm ever connected when my connection works fine on just about any other app on my phone.
I've yet to find a solution on my own. Searching online turns up nothing, as if the problem is only happening to me or is too obscure. I've tried so many fixes on my own. Tried clearing the data on the Music app, tried clearing the data and following with a reboot, tried connecting to different networks, tried toggling my WiFi and LTE, tried just about everything I can think of. I'm stumped.
I have no idea what I'm doing wrong at this point. I'm on rooted Marshmallow with an E6603 model Xperia Z5. Any suggestions on what to do from here, or am I stuck with a broken feature on the Music app? Granted I could live without this feature, but I would very much like to consolidate my podcasts and music into a single app.
Unfortunately, the podcasts won't work properly without root too. I just went back to test this, the issue that made me stop using it is still there: while scrolling the podcasts list by category, the list of items would occasionally skip very fast 2 or 3 pages below or above. I'm using podcasts in GPM now. That, too is a bit underdeveloped right now, hopefully Google will improve on it.
Sent from my E6653 using Tapatalk
I have the same problem with "No network connection" on my Sony Z5 compact on Marshmallow 6.0.1 but it was the same on 6.0 and 5.1.1 so I assume it's Sony's music app fault. Anyone found a solution yet?
VBBoston said:
I have the same problem with "No network connection" on my Sony Z5 compact on Marshmallow 6.0.1 but it was the same on 6.0 and 5.1.1 so I assume it's Sony's music app fault. Anyone found a solution yet?
Click to expand...
Click to collapse
Player Fm
Sent from my E6653 using Tapatalk
Try the app - "Genus beat" for music as well as podcasts
I find the native music player and podcast rather bad to be honest. I much prefer third party app combinations such as Onyx and Pocketcasts

Help - no sound, no aux, no mic, no recording

Hi all,
Recently purchased an Xperia XZ second hand which has a couple issues that I think are related and software based.
-no sound through speakers
-no sound though headphone jack
-no sound being recorded through mic
-inability to record videos (error message stating recording or recording related function may be in use by another app)
I received the phone factory reset on Nougat then updated to Oreo and factory reset the phone again. Each time the problems still persisted so I know its not any third party applications as there weren't any downloaded. Also, I've tried turning off Google voice recognition from any screen and it was already off anyway.
This definitely seems like a software fault so I'd really like to be able to solve it.
All help is greatly appreciated!
Bradmd_96 said:
Hi all,
Recently purchased an Xperia XZ second hand which has a couple issues that I think are related and software based.
-no sound through speakers
-no sound though headphone jack
-no sound being recorded through mic
-inability to record videos (error message stating recording or recording related function may be in use by another app)
I received the phone factory reset on Nougat then updated to Oreo and factory reset the phone again. Each time the problems still persisted so I know its not any third party applications as there weren't any downloaded. Also, I've tried turning off Google voice recognition from any screen and it was already off anyway.
This definitely seems like a software fault so I'd really like to be able to solve it.
All help is greatly appreciated!
Click to expand...
Click to collapse
Goto the dialler and dial
*#*#7378423#*#*
Click on service info
Click on configuration.
Please tell me what it says (Word for word) as the rooting status.
There should be 3 options.
Bootloader unlock allowed: No
Bootloader unlock allowed: Yes
Bottloader unlocked.
Thanks
gregbradley said:
Goto the dialler and dial
*#*#7378423#*#*
Click on service info
Click on configuration.
Please tell me what it says (Word for word) as the rooting status.
There should be 3 options.
Bootloader unlock allowed: No
Bootloader unlock allowed: Yes
Bottloader unlocked.
Thanks
Click to expand...
Click to collapse
It says
Bootloader unlock allowed: Yes
download xperia companion software then repair the phone using it
pijes said:
download xperia companion software then repair the phone using it
Click to expand...
Click to collapse
I'll try that this weekend, thank you
Bradmd_96 said:
It says
Bootloader unlock allowed: Yes
Click to expand...
Click to collapse
OK, that means that it is locked. However, it could have been unlocked and relocked without restoring the TA. That could be the cause of the camera problems, but it should not be the cause of the other problems.
pijes said:
download xperia companion software then repair the phone using it
Click to expand...
Click to collapse
Yes, try this. You should use the 'software repair' option in the update section to force a clean install of the latest firmware.
gregbradley said:
OK, that means that it is locked. However, it could have been unlocked and relocked without restoring the TA. That could be the cause of the camera problems, but it should not be the cause of the other problems.
Yes, try this. You should use the 'software repair' option in the update section to force a clean install of the latest firmware.
Click to expand...
Click to collapse
Been busy so I haven't gotten round to trying anything as yet - Just been walking around with the XZ and my Z3...
What does the software repair actually do? Just wondering because I had already done a clean install of the latest firmware. I flashed it with UK firmware to get the fingerprint scanner working and it has since received the March OTA update so it's all up to date. To be clear though, the same problems were present on both the Nougat USA firmware as well as the Flashed Oreo UK firmware.
It's been a couple months now, been busy with school.
I tried the xperia companion repair and no luck. The repair wiped the OS and reinstalled the latest version (I guess that is how it repairs the phone), I set it back up with my google account etc. All the problems are still present.
I know this is not a third party app because the problem persists even when factory reset.
I know it's not firmware related because the problem persists on Android 7 and 8 US versions as well as 8 UK version (installed for fingerprint reader).
Just a reminder of current symptoms:
No sound through the internal speakerphones
No sound through the auxiliary 3.5mm jack
When attempting to play a song from the sony music app it says "cannot play song"
When on facebook it says some sort of error occurs when trying to play a video with sound
Any other videos played from the phones album or online (youtube etc) normally play but with no sound
I cannot record video as the device says "Cannot record. Recording or a recording-related function may be in use by another application".
When the phone receives a call through facebook messenger the call fails as soon as I hit answer
ALSO..... when going through the Sony Xperia diagnostics - If I click to test the speakers, I hear no sound. If I click to test the microphone, the app becomes unresponsive and freezes till I exit.
However, I can play music via bluetooth and have been doing so for the past couple weeks with no problem whatsoever. Notification sounds come through the bluetooth device (wireless speaker or car speakers) with no problem too.
It's been a while now so I really need to sort it out before I just sell up and do something else.
But I'm going on holiday in about two weeks so, without time to get another phone and whatnot, it's looking like I'll just have to carry my old Xperia Z3 with me for backup........
Send to repair
Pandemic said:
Send to repair
Click to expand...
Click to collapse
I bought it second hand though...
same problems
bro. i have same problem. have you solved yours xz1?
Same issue on Xperia X
Hi, I have the same issue on my Xperia X...
Neither the factory reset nor the Xperia companion is efficient for me.
Have you found any solution?
Thanks !
Bradmd_96 said:
Hi all,
Recently purchased an Xperia XZ second hand which has a couple issues that I think are related and software based.
-no sound through speakers
-no sound though headphone jack
-no sound being recorded through mic
-inability to record videos (error message stating recording or recording related function may be in use by another app)
I received the phone factory reset on Nougat then updated to Oreo and factory reset the phone again. Each time the problems still persisted so I know its not any third party applications as there weren't any downloaded. Also, I've tried turning off Google voice recognition from any screen and it was already off anyway.
This definitely seems like a software fault so I'd really like to be able to solve it.
All help is greatly appreciated!
Click to expand...
Click to collapse
hie... how did you fix this problem...is it hardware or its entirely software
Same issue on Xperia XZ...
Sswilim said:
bro. i have same problem. have you solved yours xz1?
Click to expand...
Click to collapse
Same problem here--did anyone figure out how to resolve this?
I experienced this stuation on galaxy note 2.
The sound chip was broken. I Had Changed the mobo and fixed the problem.
this happened to my XZs just last week, exactly the same problems...…..T_T anyone found a fix?
i have same problem on my x performance
the suspect is audio IC
don't know if it can be jumpered or must to replace the IC
still searching the answer
i've same problem with thread starter btw
i'll update the result if i can fix it
hello, maybe it's too late for me to reply here
i've actually same problem on my x performance, which is same specs with xz
the audio ic is broken i think, now it's on service centre for replace ic or jumpered or whatever he'll do to my x performance
but i'll update soon
-----
oops, i've post it above
ichan135 said:
hello, maybe it's too late for me to reply here
i've actually same problem on my x performance, which is same specs with xz
the audio ic is broken i think, now it's on service centre for replace ic or jumpered or whatever he'll do to my x performance
but i'll update soon
-----
oops, i've post it above
Click to expand...
Click to collapse
Hmm so now it's working?
small update with my XZs, it fixed itself after a few months, idk what happened lol.
Just last week though it broke again. It started when I was charging it, the phone began emitting a weird static sound.
For some reason youtube videos don't play as well. They will load but will not play even when pressing the play button. It's stuck with the buffering icon thingy.

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