Hi every one.
I bought Mate 8 3GB RAM (32GB) today.
Every thing looks fine but the camera disturbed me.
Photos that it takes are very bad (too blurry). but Photos from the close object are ok and it seems that the problrm is the focus and it can't do it well.:crying::crying::crying::crying:
What is the problem? Hardware OR Software?
Now it's updating to B162 (From B103) and i hope it fix but nothing mentioned about the camera.(Can this update fix it?).
Thnx a lot.
Yes. update should fix it.
But it didn't.
Nothing special happened on B162.
I tried Google camera app and I had the same problem.
Is that Hardware Problem??
:crying:
Can Any One tell me it's a SOFTWARE problem or HARDWARE ???
It's bothering me.
thnx a lot.
aqazwsx123 said:
Can Any One tell me it's a SOFTWARE problem or HARDWARE ???
It's bothering me.
thnx a lot.
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Really difficult to say... Could you post couple example pictures.
sobelixtus said:
Really difficult to say... Could you post couple example pictures.
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Yes why not.
Here you are:
Mate 8 and the same picture from my trashy Xperia Sp(With their details):
The First one:
Mate 8:
View attachment 3726161View attachment 3726165
Xperia Sp:
View attachment 3726169View attachment 3726173
The Second one:
Mate 8:
View attachment 3726178View attachment 3726180
Xperia Sp:
View attachment 3726187View attachment 3726189
aqazwsx123 said:
Mate 8 and the same picture from my trashy Xperia Sp(With their details):
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IMHO these results are not normal at all, there's more than a software problem, like something over the lens...
themissionimpossible said:
IMHO these results are not normal at all, there's more than a software problem, like something over the lens...
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My excellent luck.
themissionimpossible said:
IMHO these results are not normal at all, there's more than a software problem, like something over the lens...
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Yep. This is pretty clearly something that software cannot fix. Hardware problem and I would say it is related to autofocus. Take it to service.
I'm pretty sure it's a hardware issue. I suggest you take it to the service center for repair or replacement.
Sent from my HUAWEI NXT-L29 using Tapatalk
@aqazwsx123
While you are taking pictures how is the image on the phone screen: is it blurred too or does it look normal?
themissionimpossible said:
@aqazwsx123
While you are taking pictures how is the image on the phone screen: is it blurred too or does it look normal?
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No deference between the taken photo and live on the screen.
Thanks you all for the replies.
:good::good::good::good::good:
aqazwsx123 said:
No deference between the taken photo and live on the screen.
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If you have nothing covering the lens, then IMHO there is definitely a hardware issue...
Contact the support service to possibly get a replacement.
themissionimpossible said:
If you have nothing covering the lens, then IMHO there is definitely a hardware issue...
Contact the support service to possibly get a replacement.
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Yes you are right.
try manual focus before take the shot with your finger in screen
rowihel2012 said:
try manual focus before take the shot with your finger in screen
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You mean touch the screen to focus (circle comes and show the focus area??)???
I tried that but the same result.
aqazwsx123 said:
You mean touch the screen to focus (circle comes and show the focus area??)???
I tried that but the same result.
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your phone has hardware problem
or try an other camera app from google store
rowihel2012 said:
your phone has hardware problem
or try an other camera app from google store
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Click to collapse
I tried and the same problem.
Related
Just found out that the pictures have a purple tint on it. Mostly visible on black.
Can someone test their camera if it has the same issue. Maybe I have faulty device.
Has this always been there or has it recently started?
Edit: what I mean is that has the purple tint recently appeared, or was the first picture you ever took had this purple tint.
I checked some photo's taken when I just bought the phone and the tint is there.
gusoldier said:
I checked some photo's taken when I just bought the phone and the tint is there.
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Try Google camera from play!
Tmobilefan906 said:
Try Google camera from play!
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Tried several camera apps already, still the same.
It's not always that purple like my photo in the opening post, but there is always some white, light pink tint in the center of the pictures. And only visible on dark subjects.
gusoldier said:
Tried several camera apps already, still the same.
It's not always that purple like my photo in the opening post, but there is always some white, light pink tint in the center of the pictures. And only visible on dark subjects.
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Even with Google camera?
Tmobilefan906 said:
Even with Google camera?
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Yes
gusoldier said:
Yes
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Try Nexus camera too. Maybe try changing resolution on all the camera apps to 3:1
Tmobilefan906 said:
Try Nexus camera too. Maybe try changing resolution on all the camera apps to 3:1
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Unfortunately all same. Do you also have the device?
gusoldier said:
Unfortunately all same. Do you also have the device?
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No, but I will. I just have been on these forums for forever. And I know my cells...lol.
I hope someone else can also do a camera test. Otherwise I have to go through the hassle of buying another device to do a test myself. Really liking this device, so I want to keep it.
gusoldier said:
I hope someone else can also do a camera test. Otherwise I have to go through the hassle of buying another device to do a test myself. Really liking this device, so I want to keep it.
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Nope, mine seems ok.
Does it feels hot around the camera? The HTC M7 had purple tint sometimes after a long use.
I think you should contact Honor
BBLN said:
Nope, mine seems ok.
Does it feels hot around the camera? The HTC M7 had purple tint sometimes after a long use.
I think you should contact Honor
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It does feel hot. But I don't think that's it, because it is like this from cold start.
Pictures issue
gusoldier said:
Just found out that the pictures have a purple tint on it. Mostly visible on black.
Can someone test their camera if it has the same issue. Maybe I have faulty device.
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We're terribly sorry to hear that your pictures are having a purple tint. We advise that you shut off your device for 15-20 seconds. This should refresh your phone and your camera app. If that doesn't work, we advise giving our Honor Support Team a call at 1-844-524-6667 for further troubleshooting steps. (ED)
It's a hardware issue, return it and claim a replacement
I will see what I can do.
So is it a hw issue or software?!
PalakMi said:
So is it a hw issue or software?!
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Hope it's a software issue....if not, more than likely there will be other bugs. I would definitely bring it back and have them exchange it. There never should be purple tints on pics on a new device.
Sent from my SM-N900T using XDA Labs
Tmobilefan906 said:
Hope it's a software issue....if not, more than likely there will be other bugs. I would definitely bring it back and have them exchange it. There never should be purple tints on pics on a new device.
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Normally, it should be a software issue, but if it persists even with a factory reset, then I'll consider bringing it back
PalakMi said:
Normally, it should be a software issue, but if it persists even with a factory reset, then I'll consider bringing it back
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Did u ever try z test on play?
Sent from my SM-N900T using XDA Labs
---------- Post added at 05:15 PM ---------- Previous post was at 05:11 PM ----------
PalakMi said:
Normally, it should be a software issue, but if it persists even with a factory reset, then I'll consider bringing it back
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Your issue happened to me a while back after installing open camera. I wonder if these probs were similar in nature. I was using an atrix hd
Sent from my SM-N900T using XDA Labs
anyone have tinted photo and video on the Google Pixel when focusing on any type of Screen as you can see from the Iphone Example same lighting same room but one without focusing on the Iphone ( i work at sprint lol)
AchillesTheGod said:
anyone have tinted photo and video on the Google Pixel when focusing on any type of Screen as you can see from the Iphone Example same lighting same room but one without focusing on the Iphone ( i work at sprint lol)
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No problem at all for me.
All these photos were taken at your work. Are you sure it isn't just that there's terrible lighting?
mitchdickson said:
No problem at all for me.
All these photos were taken at your work. Are you sure it isn't just that there's terrible lighting?
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thats exactly why included the photo with the iphone NOT focused.... same lighting
mitchdickson said:
No problem at all for me.
All these photos were taken at your work. Are you sure it isn't just that there's terrible lighting?
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a image of my stores lighting.
and heres a video of the issue https://drive.google.com/open?id=0Bzk3I7Ok_RNFcTRFTHZUR0ZjdHM
AchillesTheGod said:
thats exactly why included the photo with the iphone NOT focused.... same lighting
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Can you not take a picture anywhere else?
mitchdickson said:
Can you not take a picture anywhere else?
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it doesnt matter where i take the photo. so long as im taking a pic of a screen
AchillesTheGod said:
it doesnt matter where i take the photo. so long as im taking a pic of a screen
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Cool. Thanks for providing those pictures taken in other locales.
same problem with my pixel xl
Just received XZP from SONY store, Out for a small trip today ,take pictures for family, all the pictures are distorted, only the head in the middle is slightly normal, but the body still twisted.
See attachment photos the head around the lens surrounding site all the irregular distorted .
this is not a simple wide-angle distortion but a rare irregular distortion.Try to shoot real person in different angles, the problem will be more serious then the attachment screen take photos , you simply can not choose one normal photos
Is this issue can fix by the update ???
XZS forum are the same problems have been 2 months still no fix !
Now seems the whold world xzp is the same problem, the flat shooting distortion is not the main problem, just for your reference .The main problem is the three-dimensional scene, when shooting three-dimensional scene will enhance the perspective several times, seriously beyond the reach of the human eye perceived acceptance , also seriously beyond the distortion of other mobile phones,The closer result you get will distortion more, No matter how you compose, how to adjust the distance and shooting angle,As long as leaving the center little center area, all will be serious distortion,again seriously beyond the distortion of other mobile phones!see carefully all the picture in all pages from different users , Portrait photography and flat grid shooting.
see photo and specific in this link :
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/XZP-camera-has-serious-distortion-issue/td-p/1232765
In sony mobile forum this post was deleted by Moderator for unbelievable reason when more people go to feedback problems ,After a lot of user protest why del the post , now they restore,but the main text and the first page have been modified and remove, also lot's users reply has been edited or delete by moderator, I repost in Message page 2. (link page)Take a closer look at the pics in page 2,4,15,18 ,especially portrait and real life photos ,that is the issue you can not avoid from your XZP camera ,whether you adjust any angle, distance,composition,height. ( not here ,see the link page)
Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
I'll be honest, I rarely, if at all, see people in this forum satisfied with Sony camera. I use a camera to take pictures and rely on my phone for calls, text, web etc.
Sent from my F8331 using XDA-Developers Legacy app
Faulty unit maybe? Did you try another unit or try to change it with Sony?
Yeah, I am guessing faulty unit. I've seen like 7-10 reviews, and not one of those cameras has any issues from what I can tell. First thing I'll be doing when I get mine is snapping some shots to see if it's an issue with mine.
I am one from tieba and have seen the discussions of distortion here. It's ture to believe how sony could rarely make this ****ing mistake! It disappoint me at all. The time for dafa sparing no effort to resolve...
figo_rulz11 said:
Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
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see link :
https://talk.sonymobile.com/t5/Xper...as-serious-distortion-issue/m-p/1232765#M1760
chesterr said:
Faulty unit maybe? Did you try another unit or try to change it with Sony?
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what do you mean "another unit", if you mean andother camera APP,all are the same result
feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
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I took it to mean faulty device. Maybe the camera is mounted incorrectly or something. I would have it replaced by Sony.
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
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What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
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camera 2.0.0
video 1.4.a.2.1
chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
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Precisely for all we know OP may just have a faulty phone. Until they get another & see if that's the same.
Is it a dual sim or single sim phone?
razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
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2.0.0
chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
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everybody the same
dodo1515 said:
Is it a dual sim or single sim phone?
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dual sim
Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.
charlatan01 said:
Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.
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Can l asked from which shop in uk did you ordered yours?
dodo1515 said:
Can l asked from which shop in uk did you ordered yours?
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Unlocked mobiles. Black version.
Hi everybody !
Just bought my pixel 3 today and I take some photos tonight ! Urrgghhh I have some green point in line on every photos and every mode !
I don't no if it's software or hardware. Is anybody with the same problem?
No, I don't see anything like that with mine. Looks like a hardware problem to me.
CSX321 said:
No, I don't see anything like that with mine. Looks like a hardware problem to me.
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Ok. Thanks for your answer. I think I go back to the store for an exchange.
?
This camera is terrible everything is blurry I tried wipe caches nothing works...
Anyone else having issues with the blurry photos? Hoping for an update or international version off msm tool.
whishey said:
This camera is terrible everything is blurry I tried wipe caches nothing works...
Anyone else having issues with the blurry photos? Hoping for an update or international version off msm tool.
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I have the global unlocked 9 and the camera is amazing to say the least. I love it. Took a bunch of great photos yesterday out with the kids. What version op9 you have?
mattie_49 said:
I have the global unlocked 9 and the camera is amazing to say the least. I love it. Took a bunch of great photos yesterday out with the kids. What version op9 you have?
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I have the Tmobile Version everything is Blurry I have read about this happening.
whishey said:
I have the Tmobile Version everything is Blurry I have read about this happening.
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Well that sucks. Sorry your having issues. I'd return the damn thing. Camera is most important part of my device. Use always.
whishey said:
This camera is terrible everything is blurry I tried wipe caches nothing works...
Anyone else having issues with the blurry photos? Hoping for an update or international version off msm tool.
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Have you tried gcam?
Edit: here is their Telegram: https://t.me/googlecameraport
mattie_49 said:
Well that sucks. Sorry your having issues. I'd return the damn thing. Camera is most important part of my device. Use always.
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Ya it's weird wondering if I got a software or hardware issue
Fireblast3 said:
Have you tried gcam?
Edit: here is their Telegram: https://t.me/googlecameraport
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I'll give it a shot
Fireblast3 said:
Have you tried gcam?
Edit: here is their Telegram: https://t.me/googlecameraport
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Moderators of xda frown on linking telegram. Should pm things like this in the future.
mattie_49 said:
Moderators of xda frown on linking telegram. Should pm things like this in the future.
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Thanks for the warning. Should I delete it?
Edit: how do I pm someone in the app?
Fireblast3 said:
Thanks for the warning. Should I delete it?
Edit: how do I pm someone in the app?
Click to expand...
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Touch their name then start conversation.
mattie_49 said:
Touch their name then start conversation.
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Sent the big to oneplus just upset as I was really looking forward this phone
whishey said:
Sent the big to oneplus just upset as I was really looking forward this phone
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So, the gcam didn't work.
Fireblast3 said:
So, the gcam didn't work.
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Nope it seems somehow when the system processed the photo it making it blurry
whishey said:
Nope it seems somehow when the system processed the photo it making it blurry
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That's to bad, so you send for a replacement or gonna buy another phone?
Fireblast3 said:
That's to bad, so you send for a replacement or gonna buy another phone?
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They are gonna replace but I want to see if he new phone take pics before we do
whishey said:
They are gonna replace but I want to see if he new phone take pics before we do
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Oh ok, good luck.
It's the T-Mobile software has to be. I'm using global op9 unlocked and love the hassleblad cam. And on latest 1.2.5.5
There's no optical image stabilization on this phone like everything else on the market.
Photos have been great for me. Sounds like a hardware issue. Yeah, no OIS, but unless you're shaking a lot, it should not be blurry.
NotTheGiant said:
Photos have been great for me. Sounds like a hardware issue. Yeah, no OIS, but unless you're shaking a lot, it should not be blurry.
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+1 on unlocked global variant with no Ois and pictures shot through my device are amazing. Def hardware issue with your variant.