No notifications and top right screen not working - T-Mobile Samsung Galaxy S7 Questions & Answers

A friend of mine just got his S7 and he can't see any notifications at all. Has sound working and all that jazz, but he also has a problem with the top right screen not responding to touches. He can't access the settings button at all. Its only about 2.5 weeks old.
Anyone else having this issue or have any solutions on Marshmallow?

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[Q] Notification Shade Triggers During Calls

Hey all,
I'm very seasoned with Android, and I LOVE the OnePlus One so far, but there is one issue that is driving me MAD.
Whenever I am on a call, and I lift the phone away from my ear, the notification shade triggers and gets stuck at the top of the screen... No matter where I touch, it snaps to that location. For example; if I am in a call, and I want to add another user to the call, I press the +Call button at the bottom of the screen, but it never triggers, it snaps the notification shade down, and I have to drag it back up before I can use the phone functions. This doesn't happen all the time, but it happened a lot to me today.
My girlfriend was kind enough to help me with a screenshot (she just quietly stayed on the line )
Anyone else experience this? Is there a fix at all? I'm still 100% lock and stock if that matters. I also posted this on the OnePlus One support forums, so if I hear back there first, I will post the solution.
I had the same problem too. Seems like this happens because your ear touches the display, the top part which when touch gives you a peek at the notification showing the date and time, before the proximity sensor can detect.
The solution I found is to get the phone close to your face at an / angle, the top first and then the bottom.
I had the same issue with my HD2 running cyanogen, which has the same feature to peek notification.
Thanks @Sir Awesome!
I'll give this a try later... Sounds a lot like "You're holding it wrong" to me... It's okay that it gives the peek, but it just stays there.

My experience with 5.1.1 and edge notifications

Hello everyone, much like a lot of you after updating my Edge to 5.1.1 the edge screen notifications appeared to stop working (calls still came in on the edge screen). After some trouble shooting and trial and error, I fixed my particular issue and hopefully my experience might help someone else.
All of my settings were correct, edge panel > Notifications was enabled
Under the default messaging app, Notifications > Edge Screen was enabled
I backed up all of my phone data and preformed a factory reset (much to my dismay). I also cleared the cache. After the initial setup of my phone, I started setting it up as I had it: re-installed apps, setup fingerprint lock screen, and got all of my settings back to how I liked them...and still...no notifications on the edge screen. After preforming five factory resets, I used the process of elimination and come to find out, registering a fingerprint and using the fingerprint scanner to unlock my phone caused my notifications to not show up on my edge screen. Not sure if there is some bug associated with 5.1.1, fingerprint scanner, and the edge screen, but this fixed my particular issue.
So you can't use the fingerprint scanner as well as have edge notifications?
Sent from my SM-N910F using Tapatalk
It appears so, I can set up a pattern to unlock my phone and it works fine, but fingerprints are a no go.
That is really strange. I updated to 5.1.1 via AT&T's OTA. Everything works as it has been. However, I noticed that when clicking the home button at times, my screen remains blank or there is a delay.
I also got the update via AT&T ota.
After my trouble shooting it appeared to work just fine for a while, until my phone was rebooted again and after the reboot the edge notifications are no longer working. RIP
I stand corrected... It appears that mine isn't working either...
My edge screen now has a thin white line along the outer border after the update, also seen what seems to be some screen lag as well (Main screen black for a second or selected background image not showing behind the screen elements) done the normal troubleshooting, Reboot, battery pull, factory reset. no change.
Same issue with the notifications stopping after a reboot here. Weird how some people's phones were improved greatly by 5.1.1 and others were ruined. I didn't have any bugs in 5.0.1, so I guess im paying for it now.
For me, 5.1.1 improved my battery life a lot, but then, it broke the edge notification...
de2000 said:
For me, 5.1.1 improved my battery life a lot, but then, it broke the edge notification...
Click to expand...
Click to collapse
For me, 5.1.1 improved my battery

Can't accept incoming phone calls, No dialer screen

Hi all,
I have a major problem with my honor v10, a few months ago my fingerprint sensor button stopped working for no reason, but now I just use the navigation bar.
3 days ago all of a sudden I could not accept incoming phone calls at all, when I get an incoming call the dialer screen does not show up at all, I get a green banner along the top of the screen saying "touch to return to incoming call" I touch that and nothing happens....
I have tried everything possible to fix this to no avail, I even did a factory reset and that did not work....
Has anyone experienced this and any ideas on how to fix it? I'm guessing it is a software problem?
Thanks in advance for your help

Bottom of screen (navbar zone) becomes unresponsive.

This is a very strange behavior.
After yesterday working under the rain (and the phone got wet, but its not the first time) I cant do any gesture on bottom because there is no tactile response. Showing back the classic buttons doesnt work.
So I changed to different firmwares and roms and the problem persists.
Also did a factory reset through fastboot with no sucess.
So at this point I could think its a hardware problem (why? If almost full screen is working well but not the f***king navbar)
Trying a TEST APP to see which part of screen works or not, effectively bottom part doesnt work (about 6millimeters)
If I flip the screen to inverted portrait, the navbar works (but cant pull down the notification panel)
AND, THE STRANGEST BEHAVIOR ABOUT THIS:
If I pull down the notification panel, THEN the navbar works while panel is pulled down (altough its not all the responsive it must be)
So I post this to have some help or to ear similar behavior on yours.
And if somebody has technical knowns and explain if is possible this behavior in a tactile panel.
I think maybe when you pull down notifications panel, the navbar input layer moves up a little bit, enough to place in a screen zone with working touch interface.
So yes, the panel has broken maybe due to humidity/water.
The strange thing is that only a 2% of screen was affected.
I only have one thing left to do: replace the whole panel. It shall to fix it.
Update: Today is working well sometimes. Maybe is getting dry?...
Even if you have to replace the screen, it's not that big of a deal. A replacement for our mix 2s is about $35, which is much cheaper than other brands. I replaced mine myself.
Hi, i have exactly the same problem.
My screen is fine and not wet.
Is there any solution dir this?
Thanks
TommyUE said:
Hi, i have exactly the same problem.
My screen is fine and not wet.
Is there any solution dir this?
Thanks
Click to expand...
Click to collapse
No. My solution until a new display arrived was to use any edge gestures to replace HOME, RECENTS and PULL NOTIFICATIONS PANEL (from left and right edges wich was working).
So you will have to replace the display (about 50€ in AliExpress with full frame)

Possible haptics bug?

I've been experiencing a possible bug where I start getting random little haptic clicks happening by themselves. The clicks are pretty much the same as what you get when you take the S pen out of its slot or tap a nav bar button.
Basically the phone will behave fine for hours and then all of a sudden these haptic clicks start happening here and there while I'm using the device, but are not related to anything I'm doing at the time. So for example I could be turning the volume up or pulling down the notification shade and a second later I'll get a random click or two. It then keeps on happening intermittently as I interact with the phone. A restart fixes the issue every time - at least for a few hours - which makes me think it's a software bug of some kind.
Anything else noticed this? I'm using an unlocked UK Exynos version SM-N986B.
I am noticing the same thing and it is driving me nuts. ? It's constant haptic click like when the spen is removed and I can't figure out what it causing it. I have a Verizon US version. I seem to notice it when I have a case on it. Using the ESR case with the kickstand.
makavelisk said:
I am noticing the same thing and it is driving me nuts. ? It's constant haptic click like when the spen is removed and I can't figure out what it causing it. I have a Verizon US version. I seem to notice it when I have a case on it. Using the ESR case with the kickstand.
Click to expand...
Click to collapse
Good to know I'm not alone. Interesting that this issue can affect the Snapdragon and Exynos versions. I'll look into your theory about the case. I'm using a Ringke Fusion, but next time the clicks happen I'll take it off to see if that makes a difference.
Otherwise I guess this is just one of those little bugs you always get when you're one of the first to buy a newly released device. I'm sure they'll fix this in a future update.
I'be been using mine since last Thursday with an Otterbox case and have not had that issue, mine is an unlocked variant from the Samsung store.
Go to Settings > Display > Edge Screen > Edge Panels > Handle Settings (3 dots) > at the bottom, turn off Vibrate when handle is touched
or
Go to Settings > Sounds and vibration > System sound/vibration control > turn off Touch interactions or other options
SpaceGooner said:
I've been experiencing a possible bug where I start getting random little haptic clicks happening by themselves. The clicks are pretty much the same as what you get when you take the S pen out of its slot or tap a nav bar button.
Basically the phone will behave fine for hours and then all of a sudden these haptic clicks start happening here and there while I'm using the device, but are not related to anything I'm doing at the time. So for example I could be turning the volume up or pulling down the notification shade and a second later I'll get a random click or two. It then keeps on happening intermittently as I interact with the phone. A restart fixes the issue every time - at least for a few hours - which makes me think it's a software bug of some kind.
Anything else noticed this? I'm using an unlocked UK Exynos version SM-N986B.
Click to expand...
Click to collapse
makavelisk said:
I am noticing the same thing and it is driving me nuts. It's constant haptic click like when the spen is removed and I can't figure out what it causing it. I have a Verizon US version. I seem to notice it when I have a case on it. Using the ESR case with the kickstand.
Click to expand...
Click to collapse
That sounds like a strange bug. I have the N20U 512GB unlocked US version from the Samsung store and have been using it for 3 days now and haven't had that issue.
When you say "click" do you mean like a random screen press or a small vibration?
lennie said:
That sounds like a strange bug. I have the N20U 512GB unlocked US version from the Samsung store and have been using it for 3 days now and haven't had that issue.
When you say "click" do you mean like a random screen press or a small vibration?
Click to expand...
Click to collapse
Small vibration. Like when you pull out the spen. It comes and goes. Hasn't done it for the last 4 to 5 hours and then all of the sudden it's starts doing it again. I may do a factory reset as I am having multiple issues from the spen intermittently not working, horrible studder when scrolling with the 120hz turned on, sub par photos that are washed out and blurred, and atrocious battery life. Maybe I got a complete dud.
So I ended up reformatting the phone and chose not to do a restore but download everything manually including the settings and apps. The odd haptic feedback click is gone as well as some of the other issues so far.
makavelisk said:
So I ended up reformatting the phone and chose not to do a restore but download everything manually including the settings and apps. The odd haptic feedback click is gone as well as some of the other issues so far.
Click to expand...
Click to collapse
Ahh the old restoration bug striked again. The only things I restore are media/photos, messages and contacts. Great to hears the problem wasn't too serious.
Getting the same thing on Galaxy S20 ultra. I noticed that it all started after the update i got on the 21st
it feels like the side panel compass
when u have the bug again just tilt your phone a little and check the panel if its the compass
xXPheNomEnoNXx said:
it feels like the side panel compass
when u have the bug again just tilt your phone a little and check the panel if its the compass
Click to expand...
Click to collapse
I also thought the compass could be the cause of this - like maybe it was still clicking on the 0° mark even when the side panel was closed - but so far I haven't been able to confirm that as the cause as it doesn't do it on cue.
In fact the last time I experienced the haptics bug I was editing the button order on the pull down quick panel, but I wasn't able to reproduce it this way a second time so it just feels like it happens at random times. And now suddenly for the last two days it hasn't happened at all, but I don't know if that's down to anything that I have done or a setting I changed
For me the jury's still out on this one.
I just had it start today! So annoying. I have no idea what it is. I do have the compass edge panel. I'll look out for that.
Snapdragon unlocked model here.
I just got the phone and I noticed the same thing. I did use the cable to transfer everything to the new phone. Nothing I tried worked until I factory rested it and manually installed my apps. I did notice that if I shake the phone it will do the haptic click a second after I stop shaking it. It seems to be coming from the bottom camera lens.
i removed the tools panel from my edge panel and couldnt reproduce this haptic bug again...
I am also having this problem too. Can't pinpoint what reproduces it yet.
aaronlee0712 said:
Go to Settings > Display > Edge Screen > Edge Panels > Handle Settings (3 dots) > at the bottom, turn off Vibrate when handle is touched
Click to expand...
Click to collapse
There is no vibrate setting in Handle settings on mine. If you have that, then please post a screen shot.
Make sure you have auto restart turned on everyday. I haven't noticed any problems with my verizon branded 128gb white
AndroidPurity said:
I am also having this problem too. Can't pinpoint what reproduces it yet.
There is no vibrate setting in Handle settings on mine. If you have that, then please post a screen shot.
Click to expand...
Click to collapse
Here is the link to the screenshot: https://imgur.com/1yFGxrx
Let me know if the link failed.

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