[Q] Notification Shade Triggers During Calls - ONE Q&A, Help & Troubleshooting

Hey all,
I'm very seasoned with Android, and I LOVE the OnePlus One so far, but there is one issue that is driving me MAD.
Whenever I am on a call, and I lift the phone away from my ear, the notification shade triggers and gets stuck at the top of the screen... No matter where I touch, it snaps to that location. For example; if I am in a call, and I want to add another user to the call, I press the +Call button at the bottom of the screen, but it never triggers, it snaps the notification shade down, and I have to drag it back up before I can use the phone functions. This doesn't happen all the time, but it happened a lot to me today.
My girlfriend was kind enough to help me with a screenshot (she just quietly stayed on the line )
Anyone else experience this? Is there a fix at all? I'm still 100% lock and stock if that matters. I also posted this on the OnePlus One support forums, so if I hear back there first, I will post the solution.

I had the same problem too. Seems like this happens because your ear touches the display, the top part which when touch gives you a peek at the notification showing the date and time, before the proximity sensor can detect.
The solution I found is to get the phone close to your face at an / angle, the top first and then the bottom.
I had the same issue with my HD2 running cyanogen, which has the same feature to peek notification.

Thanks @Sir Awesome!
I'll give this a try later... Sounds a lot like "You're holding it wrong" to me... It's okay that it gives the peek, but it just stays there.

Related

[Q] the telephone...

So now lets talk real world experience of the phone interface
When it blanks the phone buttons seem to operate...
I mean a number of occasions I have lost people because I have mysteriously put them on hold...with the phone to my ear.
People are always complaining to me that I am quiet even though the phone is in the correct place on my face and incall volume is at max
Often I cannot pick up calls ...I hit the answer icon to no avail...if I flick it upscreen it works but pressing the icon is only recognised intermittently
What is it like for you?
PianoSam said:
So now lets talk real world experience of the phone interface
When it blanks the phone buttons seem to operate...
I mean a number of occasions I have lost people because I have mysteriously put them on hold...with the phone to my ear.
People are always complaining to me that I am quiet even though the phone is in the correct place on my face and incall volume is at max
Often I cannot pick up calls ...I hit the answer icon to no avail...if I flick it upscreen it works but pressing the icon is only recognised intermittently
What is it like for you?
Click to expand...
Click to collapse
have to tried to factory data reset the phone to see if that helps?
This is called the incall/proximity sensor issue and the reasons have not yet been found by xda people.
There are few fixing attempts available though which involve different strategies.
Someone lately suggested to the ViperOne team to make a tweak that allows for automatically locking the phone on call pick up as a permanent workaround fix. There was no developer response on this yet though. Its a good idea though.
The same sensor is causing another issue which is quite frustrating. On some occasions the normal method of simulated battery pull (press power for more than 15 seconds to force reboot) does not do anything unless shining a really bright light into the sensor. Apparently the prox sensor, not the light sensor.
It seems there are a few units out there which have issues with this sensor.
Another theory is that its jut the user tilting the phone until it recognizes landscape orientation and then the sensor is switched off...

[Q] Possible to light up only sidepanel when message received

Hi all,
If the question isn't that clear: Is it possible to let the sidepanel light up when you get a message? sms or whatsapp or whatever? only the sidepanel. And this when the mainscreen is off. so the phone is locked.
At this moment the sidepanel doesn't do anything when something is received. I checked all the settings but nothing happens.
Thanks for all the future reply's
When the screen is off, you can rub the Side Panel like a genie lamp and it will show you any missed notifications. But AFAIK, that's about it...
trincare said:
Hi all,
If the question isn't that clear: Is it possible to let the sidepanel light up when you get a message? sms or whatsapp or whatever? only the sidepanel. And this when the mainscreen is off. so the phone is locked.
At this moment the sidepanel doesn't do anything when something is received. I checked all the settings but nothing happens.
Thanks for all the future reply's
Click to expand...
Click to collapse
I found an alternate way to accomplish this. It's not exactly what you want but it comes very close imo.
1. Go to your lock screen settings and turn off all information that can be displayed on your lock screen.
2. Turn off all lock screen effects.
3. Choose swipe to unlock.
4. . Select a pitch black wallpaper of your choice and select it as your lock screen wallpaper.
5. Profit! I set my ringer to silent when i am in a meeting at work. When you receive a text message, the orange edge notification panel lights up and goes out in 3 secs. The main display stays completely blacked out, (except for the nav buttons and notification pull down menu) thanks to your black lock screen wallpaper. This much more discrete, compared to having your entire QHD display light up in all its glory, during times when more stealth is required
I too thought this was going the feature of the phone WITHOUT rubbing the edge panel
guess we either have to wait for a rom that does that or Samsung release something for that cuz that would be so SICK!!
I saw the Korean Note Edge screen lights up when receiving text message, so is this feature for some strange reason removed for US versions? Honestly to a certain point I thought this was one of the main reason to using the edge , not waste battery by reading the text message without turn on the entire device.
any updates?
Does anyone know if this will be available soon? Maybe in the lolipop update? Would love this to come out. Thought it was already on it tbh
I almost made a new thread before coming across this thread. Are there any updates on this? I'm running Lollipop now on my Note Edge but it still doesn't appear as if they have included this feature which leaves me a bit dumbfounded since it would seem like the perfect use for this Edge screen. It kinda does it already when you rub it (which takes quite a long time to load) but it would be nice if it would just light up automatically when you get a SMS, email, Whatsapp, missed call etc.
hi,
I own the flip cover from Samsung and with this when I receive a notification or a call I get only the edge screen power on.
marcolorenzo said:
I almost made a new thread before coming across this thread. Are there any updates on this? I'm running Lollipop now on my Note Edge but it still doesn't appear as if they have included this feature which leaves me a bit dumbfounded since it would seem like the perfect use for this Edge screen. It kinda does it already when you rub it (which takes quite a long time to load) but it would be nice if it would just light up automatically when you get a SMS, email, Whatsapp, missed call etc.
Click to expand...
Click to collapse
Yes mine is possible... n915L
remove the fingerprint security...
then go to messages then setting then notifications (turn on the notification then check the EDGE SCREEN option...
Edge Screen option says
Show preview of new messages on the edge of the screen..
Then Everytime you received a message... it will show at the EDGE of the Screen.....
xmen06 said:
hi,
I own the flip cover from Samsung and with this when I receive a notification or a call I get only the edge screen power on.
Click to expand...
Click to collapse
Damn, I already have a flip cover from a third party. I didn't like the Samsung one because the edge screen isn't covered at all (mine has a plastic cut out). Nevertheless, they should still make it possible even without the official flip cover since it can easily be a functionality built into the phone, not the cover.
msol2000 said:
Yes mine is possible... n915L
remove the fingerprint security...
then go to messages then setting then notifications (turn on the notification then check the EDGE SCREEN option...
Edge Screen option says
Show preview of new messages on the edge of the screen..
Then Everytime you received a message... it will show at the EDGE of the Screen.....
Click to expand...
Click to collapse
Thanks, I didn't know that but after checking it, it was already ticked. I hardly ever get any SMS, mostly messages through Whatsapp and Line. What I was talking about though isn't even a preview of the messages, just icons like what you would see on the status bar before you pull it down for the notifications. The Information Stream doesn't display notifications from every app even after I select them in the settings (and even then, you'd have to rub the edge for it to appear) and the Briefing Panel also doesn't show every notification I get (I got a few Facebook messages on the Messenger app in my notifications but according to the Briefing Panel, I had no notifications). Of course, it's not a big deal and I still love my Note Edge, but this is the kind of thing that always made me stay away from Samsung in the past. A lot of potentially useful features let down by poor execution.
Go to the play store and find Augmented SmartWatch Pro and Augmented Edge. These two apps (both by the same dev) together do what you're wanting. The main screen DOES still turn on, but it's a blank grey to black gradient (kinda like the background of the quick glance from the Note 3). I'm hoping a later update gives the option to just make it completely black.
jooniloh said:
Go to the play store and find Augmented SmartWatch Pro and Augmented Edge. These two apps (both by the same dev) together do what you're wanting. The main screen DOES still turn on, but it's a blank grey to black gradient (kinda like the background of the quick glance from the Note 3). I'm hoping a later update gives the option to just make it completely black.
Click to expand...
Click to collapse
Thanks but the Augmented Edge only shows Google Music controls and the Augmented Smartwatch Pro costs $4. I don't know if I'm being a cheap bastard or not but I feel that's unreasonable considering it should've been a basic functionality. But the fact that it still lights up the main screen albeit with a dark grey/black gradient seems to indicate that it's not as easy to code something like this as I had imagined otherwise he would've just turned on the edge screen alone.
marcolorenzo said:
Thanks but the Augmented Edge only shows Google Music controls and the Augmented Smartwatch Pro costs $4. I don't know if I'm being a cheap bastard or not but I feel that's unreasonable considering it should've been a basic functionality. But the fact that it still lights up the main screen albeit with a dark grey/black gradient seems to indicate that it's not as easy to code something like this as I had imagined otherwise he would've just turned on the edge screen alone.
Click to expand...
Click to collapse
Personally I don't mind paying a little bit for a decently coded app that effectively provides a much needed feature, but I know what you mean.
Also, yes the Augmented Edge app by itself doesn't do much. And Augmented Smartwatch Pro doesn't even provide features relevant to non Wear users on its own, but the two work together and I've definitely enjoyed the benefits (I leave my edge on the desk by my bed so if a notification goes off or anything, I just have to turn my head to look. )
jooniloh said:
Personally I don't mind paying a little bit for a decently coded app that effectively provides a much needed feature, but I know what you mean.
Also, yes the Augmented Edge app by itself doesn't do much. And Augmented Smartwatch Pro doesn't even provide features relevant to non Wear users on its own, but the two work together and I've definitely enjoyed the benefits (I leave my edge on the desk by my bed so if a notification goes off or anything, I just have to turn my head to look. )
Click to expand...
Click to collapse
thanks for the tips... I enjoyed the 2 apps
I'm glad I could help. On a related note (pun intended of course) for anyone reading this who may be interested ASP and AE (the apps mentioned above) was JUST updated to support an entirely black main screen while displaying edge notifications.

Notifcations are upsidedown when on a table with the edge screen facing me.

Hi all,
Forgive me if this has been covered as it seems like it would be a pretty common complaint (even through i've searched the forums for 40 mins now with no luck of finding anything on it).
Basically is there a way for me to view my notifications in the same orientation that the alarm clock shows. As it is right now, I have my phone on my desk with the screen facing me, and every time somebody texts me or I receive a general notification I have to literally try to decode it in the 1 second that it shows up (upside down).
Any suggestions? I don't want to have to flip my phone upsidedown (with left handed mode enabled) every time I want to read a notification the right way up - this seems like a huge functional flaw in samsungs edge screen.
Thanks, Steve
Bitplex said:
Hi all,
Forgive me if this has been covered as it seems like it would be a pretty common complaint (even through i've searched the forums for 40 mins now with no luck of finding anything on it).
Basically is there a way for me to view my notifications in the same orientation that the alarm clock shows. As it is right now, I have my phone on my desk with the screen facing me, and every time somebody texts me or I receive a general notification I have to literally try to decode it in the 1 second that it shows up (upside down).
Any suggestions? I don't want to have to flip my phone upsidedown (with left handed mode enabled) every time I want to read a notification the right way up - this seems like a huge functional flaw in samsungs edge screen.
Thanks, Steve
Click to expand...
Click to collapse
I wish! Makes no sense the way it is, especially when the night clock is the right way up but nothing else is.
Only thing I have found to work (temporarily) is to open an app that can be rotated, then turn your phone so the edge is at the bottom, and then shut the flip cover. Now anything on the edge is the right way up. But as soon as you open an app the right way up again (or go home) then it goes upside-down again.
I think it's an accelerometer or gyroscope sensitivity issue. Mine works the way it should most of the time. On the times that it doesn't, I just move it a little bit to either the left or the right and the display orientation is corrected...
Yes but if you then place it on the table and let the edge turn off, then get a message the notification will be upside down again
Like I said, mine works as it should on most occasions. Lying flat on a table, I just rub the edge and the notifications are facing me.
When they don't, a simple nudge to the left or right re-orients the edge and the notifications face me again...
millab said:
Yes but if you then place it on the table and let the edge turn off, then get a message the notification will be upside down again
Click to expand...
Click to collapse

[Q] My Note Edge's Screen doesn't turn ON during incoming call

I've a problem with my Note Edge SM-N915S (Exynos device).
/i've never seen this issue before, just first time happened today:
First, I'm running few apps like FB, Messenger, Chrome... and I turn my screen off for taking a little rest before an important call of my boss.
It's about 15 minutes later, I got an incoming call of boss: the phone's ringing loud, but the screen still stays dark except there's an ELECTRIC-HORIZONTAL-LINE ... yeah I mean it's looks like a thin line of the CRT SCREEN OFF ANIMATION - but I'm currently at stock ROM, with no custom screen off effect.
it looks like the picture here (can't post image because of new user restriction please paste this link into your web browser manually to view them and help me )
_http ://i.imgur.com/oSBkc6N.jpg
_http ://i.imgur.com/CgB81W1.png
_http ://i.imgur.com/1fSOPML.jpg
I cannot turn it on with touching on screen or anything except press the Power button twice. Accidental wake up is Off. I've no problem when using this phone before and after this time, phone still work normally... there's no any problem with the screen, the touch, and even the proximity sensor...
But i'm afraid if is there any hardware problem with my phone or my screen which is making phone unusable. Appreciate help, please. Thanks.

Question Bug with proximity sensor

Hi guys,
It often happens to me that screens shuts off when I try to click on top tier of screen, it's really annoying especially with full screen apps.
I recently put on screen protector film but I don't know if it's due to this.
Anyone has this problem ?
Many thanks.
Are you rooted and using [MOD][Xposed+Magisk][Pre-Release] AOSP Mods - System modifications for AOSP-based Android 12+'s option to double-tap the status bar to sleep? If so, it might be related to that setting. I was trying to reproduce a different bug, playing a full-screen landscape YouTube video and I found almost every time I tried to make the status bar appear and then drag it down, I accidentally shut the screen off.
Luckily for me, I rarely try to do something like that while in a full-screen landscape app, so I'm keeping that setting on.
If you're not rooted or not using that Magisk Module, then ignore this.
I'm not.
It happens even whith WhatsApp when I select a message in a conversation and try to click on delete icon located in top screen, screen shuts off.
Where is the promixity sensor ?
Cygnust said:
I'm not.
It happens even whith WhatsApp when I select a message in a conversation and try to click on delete icon located in top screen, screen shuts off.
Where is the promixity sensor ?
Click to expand...
Click to collapse
I'm not really sure. I just unlocked my P7P and ran my finger across the status bar, back and forth and I never found it.
https://9to5google.com/2022/10/07/p...nt-facing camera than last year’s Pro phone. 
Meanwhile, the cutout for the proximity sensor has been slightly tweaked again and is more to the right of the front-facing camera than last year’s Pro phone.
Click to expand...
Click to collapse
I have the same problem. TMobile Visual Voicemail has its delete button just below and to the right of the front camera and the screen turns off before I can delete the playing voicemail. I have to go back to the full list of voicemails and delete from there.

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