This has been driving me nuts for two days now, I have looked in most of the forums and have come to the conclusion :?
:idea: can someone point me in the right direction. everthing works except the phone. it has been unlocked to any network. I have also dowloaded the latest rom from o2
rom 1.72.00wwe
radio 1.17
prot 1337.28
exr rom 1.72
model number ph10b
imei 352938004339169
probley as its blocked here in the UK on all 4 networks, at the moment it will work on any network, as long as its not in the UK
Thanks for your reply. I dont think there is a way around this. I have tried and looked, oh well, back to turkey it goes.
Thank you
Thanks for your reply. I dont think there is a way around this. I have tried and looked, oh well, back to turkey it goes.
Thank you
That is really strange. There's no reason why that shouldn't work. Both countries run on the same GSM frequencies and if it's unlocked then all should be peachy. Have you tried using your Turkish sim card with international roaming or anything like that just to see whether the phone can actually pick up signal?
Thank you for your reply It picks up all the signals ok, Jimmy but does not call or recive. I suspect it is locked or bared in the UK
it will not work in the UK with any UK sim, and it will not work in the uk with a sim from another country that is roaing. it will also not work whilst in another countery with a UK sim. But it will work any where other than the uk with a non uk sim in it
Applecom, do you have any information as to why this doesn't work? I sell Vodafone products in Australia and have told many customers who have various phone models that it would work based on my ex girlfriend's phone working fine while she was on holidays up there. She had an Australian Telstra sim with international roaming enabled. Vodaphone Australia also has international roaming rates for when you're in the UK listed on their website.
Is this just an I-mate thing? I need to know so I can inform my customers with reliable knowledge.
In the UK if a phone is reported as lost or stolen on any of the networks here, they will bare the IMIE number on there network, and inform the other 3 providers here that the phone should be bared. So regardless of what country you are in, if you have a UK sim from any network and a phone thats been reported lost in the UK it will not work.
it has nothing to do with what phone you have if the IMIE is bared in the UK it will not here.
Thank you all for your replies. I suspect, well about 95% sure it is barred in this country alone on all the networks. It is illegal to change IMEI here in England so I will have to bring it back to Turkey so they can sort it out. I was told it will work in all countries.
applecom said:
In the UK if a phone is reported as lost or stolen on any of the networks here, they will bare the IMIE number on there network, and inform the other 3 providers here that the phone should be bared. So regardless of what country you are in, if you have a UK sim from any network and a phone thats been reported lost in the UK it will not work.
it has nothing to do with what phone you have if the IMIE is bared in the UK it will not here.
Click to expand...
Click to collapse
Fair enough. I didn't realise it was a lost/stolen/barred phone.
jimmy-bish
Hi Jimmy I did not know either.
Thank you all for the information I recived. I could not figure it out myself.
Its still worth checking with the providers, As a typical problem here is someone will change the IMIE in there phone, and they just guess a IMIE number. then they loose there phone, this will oviousley bar there phone But at the same time this will bar your phone,
The networks here dont bother to check if the IMIE matches the model of the phone reported lost, but they do keep a record of the phone model that was lost, So a quick call ( then probley a letter) would get your phone working again if the IMIE had been cloned
Thank you all for your time and effort I have made a small donation towards the site. I also recomend anyone else using this site to make one. You guys are great
Hi guys
So, I got a friend that is going to Japan next month and I thought that she can buy me a new cell phone (galaxy s4 or xperia ZR) there.
I've been reading on the net that it is really difficult to buy a cell phone or even a sim card if you are no resident. It depends on the store that you are buying.
My question is: Is this cell phone going to work in my country, this case Brazil.
I asked this because in the past Japanese cell phones didn't use sim cards and networks where different, and I don't know how is it now.
Also, it can be network locked so it would't work with my carrier here.
any of you have some experience buying a cell phone in japan?
Thank you very much in advanced
crisosma said:
Hi guys
So, I got a friend that is going to Japan next month and I thought that she can buy me a new cell phone (galaxy s4 or xperia ZR) there.
I've been reading on the net that it is really difficult to buy a cell phone or even a sim card if you are no resident. It depends on the store that you are buying.
My question is: Is this cell phone going to work in my country, this case Brazil.
I asked this because in the past Japanese cell phones didn't use sim cards and networks where different, and I don't know how is it now.
Also, it can be network locked so it would't work with my carrier here.
any of you have some experience buying a cell phone in japan?
Thank you very much in advanced
Click to expand...
Click to collapse
I would advise buying against phones from Japan because most of them are tailored to their weird networks (general statement). I'd check what frequencies are used by your carrier and what frequencies the phone you're friend is going to buy supports. Japanese phones in general are usually made to operate in Japan with minimal support for extended use in other countries (e.g. you may get EDGE but that's it).
Thank you very much.
Looking on the web, I saw that there is a Sony store that sells international versions of their products. (And also a tax reduction )
Maybe I can find something there, looking at the webpage didn't find any cell phones.
So, my partner bought the Vivo X3L when we were in China based on the recommendation of the shop keeper (we would have googled it but it's a total ***** to get past the great firewall of china sometimes) but it's running on TDD 3G/ 4G. Store keeper was not very knowledgeable about network differences as it turns out, and we did not suspect anything since we managed to use the 4G network in China on the X3L. Our home country, Singapore, uses FDD network and we only found out it was incompatible when we got back to Singapore. When we pop a sim card in, it only works with 2G. Right now it's just sitting at home unused.
Any recommended site apart from eBay that we can try to sell this phone to an international audience where someone might use it on a TDD network? I ask so as to get our listing on as many places to increase chances of selling it. I tried swappa but I can't find vivo phone models and can't list it.
Thanks in advance!
skade said:
So, my partner bought the Vivo X3L when we were in China based on the recommendation of the shop keeper (we would have googled it but it's a total ***** to get past the great firewall of china sometimes) but it's running on TDD 3G/ 4G. Store keeper was not very knowledgeable about network differences as it turns out, and we did not suspect anything since we managed to use the 4G network in China on the X3L. Our home country, Singapore, uses FDD network and we only found out it was incompatible when we got back to Singapore. When we pop a sim card in, it only works with 2G. Right now it's just sitting at home unused.
Any recommended site apart from eBay that we can try to sell this phone to an international audience where someone might use it on a TDD network? I ask so as to get our listing on as many places to increase chances of selling it. I tried swappa but I can't find vivo phone models and can't list it.
Thanks in advance!
Click to expand...
Click to collapse
You could try uSell.
thenookieforlife3 said:
You could try uSell.
Click to expand...
Click to collapse
OK i will give that a shot! Thanks and looking for more recommendations.
Hey, I've bought an S8+ from Germany. I have to use 5 minutes a SIM from Europe, but I have none. I sent an email to Samsung, but customer service told me that it would take 1-2 weeks. I saw that it is an app to region unlock te S7. It would be hard to make it for the S8?
Thanks in advance!
If you're still in Germany, why don't you just walk to a electronic/Samsung store
and borrow a SIM card from an employee and do the 5 minutes voice call, just a thought!
Mine is being done by the store that I've bought it from since I'm in Canada!
I have the same problem but unfortunately I got back to my country and have not that option like samteeee suggested. I got decision to fly back to Europe and try to make everything to unlock my new s8+. I tried to ask help from Samsung in Poland, UK and Germany but they can not able to help me. I really disappointed of this situation but there is only one solution for me is go back to Europe.
---------- Post added at 01:07 PM ---------- Previous post was at 12:55 PM ----------
Me 09:04:06
I bought Samsung galaxy s8+ SM-G955F in Poland. I did 6 minutes phone call with local carrier sim card to do region unlock for other carriers sim cards. Unfortunately, when she came back to my country and fitted into the phone local sim card I received pin code request. So I tried to fit in another sim cards form different local carriers an it was the same message. Then I tried to type in PIN code of my sim card, that is exactly known, and it was not take effect. Now phone is asking PUK code. But that sim card works perfect with Samsung galaxy s7 edge without any pin or puk requests.
Samsung 09:04:08
Welcome to Samsung Support. Please allow me a moment to read through your enquiry.
Hi there Leonid, thanks for getting in touch with us today!
I can see through reading through your query that this is an issue you would need to contact your service provider about.
Is there anything else I can help you with at all today?
Me 09:07:56
But I tried many others sim cards form other carriers and it was the same problem.
When we fitted in UK O3 sim card it works without pin or puk requests.
Samsung 09:10:00
Ok, bear with me a second
Me 09:10:15
ok, thank you
Samsung 09:10:33
So, does the device work with a UK sim card in the UK?
Me 09:12:47
Device worked with UK sim card in my country. My father was here couple of days (he is UK citizen), and we tried he's sim card.
Samsung 09:16:34
Ok, some UK networks have corresponding carrier networks in various countries so you can use your device while travelling abroad without the need to change SIM cards. I think that may have been why your fathers SIM card worked. Can I ask where you bought the device from? was it bought from a Samsung retailer, or from a network carrier?
Me 09:18:39
I bought it in Poland, Euro Net in Gliwice. and I have all documents confirming phone purchase.
Samsung 09:20:11
And is Euro net a network provider? Like O2 or Vodafone in the UK
Me 09:21:56
No it is not network provider. At the phone box was a warning "European sim card only". I did more than 6 min phone call with local carrier sim card to do region unlock. unfortunately it was not take effect.
Samsung 09:22:40
So you rang a phone box in Poland from your mobile for 6 minutes?
Me 09:23:28
Exactly right, sir.
Samsung 09:23:41
Ok, that is why your device isn't region unlocked
You should of been advised to make a 5 minute phone call to another mobile device, ringing a landline would not activate the region unlock
Me 09:24:16
How can I fix this problem?
Samsung 09:24:36
did you see my previous message there Leonid?
Me 09:25:33
Yes, but now in my country I have not polish sim card or other European sim card to do it
Is there is another solution to unlock the phone?
I heard that Samsung may give me unlock code. I have all purchase documents.
Samsung 09:29:55
It's not guaranteed to work, but you could try using a SIM card you know works like a UK O2 SIM, like your fathers, and make a 6 minute call with that to another EU mobile device. That may work, but I couldnt guarantee it. We do not have those codes to give out, the locks are put on devices by network carriers themselves
Me 09:32:17
If I came back to Poland I be able to unlock the phone?
Samsung 09:33:23
That is actually the most obvious solution to your problem... I just didn't want to suggest it straight of the bat, as travelling across Europe seemed a little extreme
But a 6 minute phone call to another EU mobile device in Poland should solve your problem. But it must be an EU registered phone, with an EU network provider
Me 09:37:39
Would you be so kind to ask some one else about how to fix that problem? As you said travelling to Europe is not so good solution. And I do not know where I can reach EU registered sim card here.
But thank you anyway.
Samsung 09:39:01
I already asked 6 colleagues. The General consensus was either getting a sim on the same network as your father and just using that, the solution I suggested earlier, or going back to Poland
But other than that trying your local network providers and see if any of them could help with your issue
Me 09:41:00
Ok, thank you so much.
Samsung 09:41:42
Thank you, you enjoy the rest of your day, and I hope someone can help you locally... Just to make you aware, you have come through to Samsung UK
Perhaps contacting Samsung in your region may offer help, they would have a better understanding of network carriers in your region
Me 09:43:06
I will try contact them. Have a nice day.
Solpadein said:
I have the same problem but unfortunately I got back to my country and have not that option like samteeee suggested. I got decision to fly back to Europe and try to make everything to unlock my new s8+. I tried to ask help from Samsung in Poland, UK and Germany but they can not able to help me. I really disappointed of this situation but there is only one solution for me is go back to Europe.
---------- Post added at 01:07 PM ---------- Previous post was at 12:55 PM ----------
Me 09:04:06
I bought Samsung galaxy s8+ SM-G955F in Poland. I did 6 minutes phone call with local carrier sim card to do region unlock for other carriers sim cards. Unfortunately, when she came back to my country and fitted into the phone local sim card I received pin code request. So I tried to fit in another sim cards form different local carriers an it was the same message. Then I tried to type in PIN code of my sim card, that is exactly known, and it was not take effect. Now phone is asking PUK code. But that sim card works perfect with Samsung galaxy s7 edge without any pin or puk requests.
Samsung 09:04:08
Welcome to Samsung Support. Please allow me a moment to read through your enquiry.
Hi there Leonid, thanks for getting in touch with us today!
I can see through reading through your query that this is an issue you would need to contact your service provider about.
Is there anything else I can help you with at all today?
Me 09:07:56
But I tried many others sim cards form other carriers and it was the same problem.
When we fitted in UK O3 sim card it works without pin or puk requests.
Samsung 09:10:00
Ok, bear with me a second
Me 09:10:15
ok, thank you
Samsung 09:10:33
So, does the device work with a UK sim card in the UK?
Me 09:12:47
Device worked with UK sim card in my country. My father was here couple of days (he is UK citizen), and we tried he's sim card.
Samsung 09:16:34
Ok, some UK networks have corresponding carrier networks in various countries so you can use your device while travelling abroad without the need to change SIM cards. I think that may have been why your fathers SIM card worked. Can I ask where you bought the device from? was it bought from a Samsung retailer, or from a network carrier?
Me 09:18:39
I bought it in Poland, Euro Net in Gliwice. and I have all documents confirming phone purchase.
Samsung 09:20:11
And is Euro net a network provider? Like O2 or Vodafone in the UK
Me 09:21:56
No it is not network provider. At the phone box was a warning "European sim card only". I did more than 6 min phone call with local carrier sim card to do region unlock. unfortunately it was not take effect.
Samsung 09:22:40
So you rang a phone box in Poland from your mobile for 6 minutes?
Me 09:23:28
Exactly right, sir.
Samsung 09:23:41
Ok, that is why your device isn't region unlocked
You should of been advised to make a 5 minute phone call to another mobile device, ringing a landline would not activate the region unlock
Me 09:24:16
How can I fix this problem?
Samsung 09:24:36
did you see my previous message there Leonid?
Me 09:25:33
Yes, but now in my country I have not polish sim card or other European sim card to do it
Is there is another solution to unlock the phone?
I heard that Samsung may give me unlock code. I have all purchase documents.
Samsung 09:29:55
It's not guaranteed to work, but you could try using a SIM card you know works like a UK O2 SIM, like your fathers, and make a 6 minute call with that to another EU mobile device. That may work, but I couldnt guarantee it. We do not have those codes to give out, the locks are put on devices by network carriers themselves
Me 09:32:17
If I came back to Poland I be able to unlock the phone?
Samsung 09:33:23
That is actually the most obvious solution to your problem... I just didn't want to suggest it straight of the bat, as travelling across Europe seemed a little extreme
But a 6 minute phone call to another EU mobile device in Poland should solve your problem. But it must be an EU registered phone, with an EU network provider
Me 09:37:39
Would you be so kind to ask some one else about how to fix that problem? As you said travelling to Europe is not so good solution. And I do not know where I can reach EU registered sim card here.
But thank you anyway.
Samsung 09:39:01
I already asked 6 colleagues. The General consensus was either getting a sim on the same network as your father and just using that, the solution I suggested earlier, or going back to Poland
But other than that trying your local network providers and see if any of them could help with your issue
Me 09:41:00
Ok, thank you so much.
Samsung 09:41:42
Thank you, you enjoy the rest of your day, and I hope someone can help you locally... Just to make you aware, you have come through to Samsung UK
Perhaps contacting Samsung in your region may offer help, they would have a better understanding of network carriers in your region
Me 09:43:06
I will try contact them. Have a nice day.
Click to expand...
Click to collapse
I had already this problem with an Samsung J7, and I had to send an email to h[email protected]. They ask for the IMEI, SM, Model, Country you live and carrier you want to use it. They take around 2 weeks. Yesterday I talked with online chat service, and they asked me for the same information, and an invoice from Amazon.de. The thing is that I don't want to wait for 2 weeks T_T. There is an app for S7 that can release the region lock, but there is no new updates about it
It is really sad, the phone is not so cheap I paid for it 1100 USD and can not understand why there is such a big problem for samsung to give me unlock code even more I did what is written on box side under warning sticker I mean 5 min phone call for unlock but it is not take effect. Samsung screwed me up and I can't do nothing with this only get back to Europe and pray that phone will be unlocked with another local sim.
No one knows any solution?
I had the same issue before with my S7 Edge and i had to get a prepaid EU sim on ebay and place a 5 mins call to unlock it.
BTW, I got my Netherlands version S8+ from nevermsrp and it's not region locked. Put my TMO sim in and it works right out of the sealed box. It doesn't even have the EU region lock warning label on the box.
I bought it on amazon.de and it's shipping. I'm talking with some other people in the same situation and the problem is that Amazon gives you a 30 days for returns, so we need to make sure Samsung will provide the codes, otherwise we need to send them back and ask for a refund.
Does Samsung always send the codes and it's just a matter of time?
Anyone tried lycamobile to unlock the region lock? I bought 2 s8+ today from the official Samsung store in frankfurt germany.
*They asked me if want to unlock your phone and i was in hurry so i had to go catch other stuff.
i didn't open the phones yet!
I never used or had a phone which is region locked
Another story.
I was talking to the guy who works at the store and i asked him about the blue,grey, red tints issue if it's true or not and he confirmed that the problem is present due curved screen and different viewing angles of the phone and he simply said - you can change the colours from adaptive display to manual colours and see what is the best for you.. i know i am a fool i bought the phone knowing that this phone has a (manufacturer defects) i had no other options
Sent from my SM-N910G using Tapatalk
I have the same issue ive bought S8+ in poland only to feel like i was robbed by Samsung. Im new to convert to Samsung from 10 years with iPhone however my boasting about Samsung is now a feeling of egg on my face. Ive been robbed by Samsung as i live in Australia and im now forced to buy another phone because i travel around the world for work. Samsung you're a bunch of crooks to treat fully paying customers like this im so disappointed.
If you are willing to pay, http://www.cellunlocker.net/ can unlock it for you. Might be faster than two weeks :/
lol theres a big sticker on the side of the box...can hardly be a surprise. Get 2 cheap sims and call it.
Region lock
For anyone who wants to know because they still ship them with the regionlock: I heard from my provider it is because the US model is cheaper and the device doesn't meet the EU quality requirment standards. In order to prevent the US version of the device being shipped of to EU for cheap they put a region lock on some devices. You must use your phone for about an hour or so send a few text messages, use internet and stuff. I got notified it ISN'T a PERMANET lock. Just use the device in the EU for a while when you buy it. :good:
When i was in egypt i saw the galaxy s8+ and decided i want to buy it right away. I have to say i live in Switzerland else. I went into a shop and we started talking and he explained to me its stupid to buy the s8 in egypt if i live in Switzerland. Electronics shipped to egypt are not produced with as tight tolerances like the ones shipped to Switzerland/Europe. I was somehow perplexed and asked other retailers if this is true and ALL of them told me yes.
Gesendet von iPhone mit Tapatalk
Amar.B said:
Anyone tried lycamobile to unlock the region lock? I bought 2 s8+ today from the official Samsung store in frankfurt germany.
*They asked me if want to unlock your phone and i was in hurry so i had to go catch other stuff.
i didn't open the phones yet!
I never used or had a phone which is region locked
Another story.
I was talking to the guy who works at the store and i asked him about the blue,grey, red tints issue if it's true or not and he confirmed that the problem is present due curved screen and different viewing angles of the phone and he simply said - you can change the colours from adaptive display to manual colours and see what is the best for you.. i know i am a fool i bought the phone knowing that this phone has a (manufacturer defects) i had no other options
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
Yes you can unlock the region lock with Lyca SIM i did it once for my s7 edge brought in UK. And used a five minute call using my Lyca UK SIM from India
SK Chowadry said:
Yes you can unlock the region lock with Lyca SIM i did it once for my s7 edge brought in UK. And used a five minute call using my Lyca UK SIM from India
Click to expand...
Click to collapse
I already did it 2 month ago lol anyways thank you for your reply
Sent from my SM-G955F using Tapatalk
Anyone with any solution? Got the same problem here, bought a SM-G950F in Swiss and made the 5min call to another swiss cellphone. When I arrived in Brazil, found that any of my local SIM work and it keep asking me the (now) PUK code.
I've already searched the whole internet and no one have any solution. Only those not-so-safe unlock sites. (can it be trustworthy?)
Riechard said:
Anyone with any solution? Got the same problem here, bought a SM-G950F in Swiss and made the 5min call to another swiss cellphone. When I arrived in Brazil, found that any of my local SIM work and it keep asking me the (now) PUK code.
I've already searched the whole internet and no one have any solution. Only those not-so-safe unlock sites. (can it be trustworthy?)
Click to expand...
Click to collapse
A "PUK"-code is SIM related: you must fill in this code, after 10x entering the WRONG SIM-password=code
The PUK-code is/was provided together with your SIM; call customer service of your provider...
henklbr said:
A "PUK"-code is SIM related: you must fill in this code, after 10x entering the WRONG SIM-password=code
The PUK-code is/was provided together with your SIM; call customer service of your provider...
Click to expand...
Click to collapse
That's what i got wrong...
I've already did it, i wrote down the SIM related PIN/PUK, it says the network request was unsuccessful and blocked the PIN, now it only asks for PUK of the NETWORK, already call the carrier, Samsung Brazil, Samsung Schweiss, none of them can help me!
kieboy said:
If you are willing to pay, http://www.cellunlocker.net/ can unlock it for you. Might be faster than two weeks :/
Click to expand...
Click to collapse
Hi, Im in Argentina.... I sent all the info to SAM Germany last Friday... Im a little impatient here...
is this site to unlock trustful?
any other experience with the answer times with SAM Germany?