Hey, I've bought an S8+ from Germany. I have to use 5 minutes a SIM from Europe, but I have none. I sent an email to Samsung, but customer service told me that it would take 1-2 weeks. I saw that it is an app to region unlock te S7. It would be hard to make it for the S8?
Thanks in advance!
If you're still in Germany, why don't you just walk to a electronic/Samsung store
and borrow a SIM card from an employee and do the 5 minutes voice call, just a thought!
Mine is being done by the store that I've bought it from since I'm in Canada!
I have the same problem but unfortunately I got back to my country and have not that option like samteeee suggested. I got decision to fly back to Europe and try to make everything to unlock my new s8+. I tried to ask help from Samsung in Poland, UK and Germany but they can not able to help me. I really disappointed of this situation but there is only one solution for me is go back to Europe.
---------- Post added at 01:07 PM ---------- Previous post was at 12:55 PM ----------
Me 09:04:06
I bought Samsung galaxy s8+ SM-G955F in Poland. I did 6 minutes phone call with local carrier sim card to do region unlock for other carriers sim cards. Unfortunately, when she came back to my country and fitted into the phone local sim card I received pin code request. So I tried to fit in another sim cards form different local carriers an it was the same message. Then I tried to type in PIN code of my sim card, that is exactly known, and it was not take effect. Now phone is asking PUK code. But that sim card works perfect with Samsung galaxy s7 edge without any pin or puk requests.
Samsung 09:04:08
Welcome to Samsung Support. Please allow me a moment to read through your enquiry.
Hi there Leonid, thanks for getting in touch with us today!
I can see through reading through your query that this is an issue you would need to contact your service provider about.
Is there anything else I can help you with at all today?
Me 09:07:56
But I tried many others sim cards form other carriers and it was the same problem.
When we fitted in UK O3 sim card it works without pin or puk requests.
Samsung 09:10:00
Ok, bear with me a second
Me 09:10:15
ok, thank you
Samsung 09:10:33
So, does the device work with a UK sim card in the UK?
Me 09:12:47
Device worked with UK sim card in my country. My father was here couple of days (he is UK citizen), and we tried he's sim card.
Samsung 09:16:34
Ok, some UK networks have corresponding carrier networks in various countries so you can use your device while travelling abroad without the need to change SIM cards. I think that may have been why your fathers SIM card worked. Can I ask where you bought the device from? was it bought from a Samsung retailer, or from a network carrier?
Me 09:18:39
I bought it in Poland, Euro Net in Gliwice. and I have all documents confirming phone purchase.
Samsung 09:20:11
And is Euro net a network provider? Like O2 or Vodafone in the UK
Me 09:21:56
No it is not network provider. At the phone box was a warning "European sim card only". I did more than 6 min phone call with local carrier sim card to do region unlock. unfortunately it was not take effect.
Samsung 09:22:40
So you rang a phone box in Poland from your mobile for 6 minutes?
Me 09:23:28
Exactly right, sir.
Samsung 09:23:41
Ok, that is why your device isn't region unlocked
You should of been advised to make a 5 minute phone call to another mobile device, ringing a landline would not activate the region unlock
Me 09:24:16
How can I fix this problem?
Samsung 09:24:36
did you see my previous message there Leonid?
Me 09:25:33
Yes, but now in my country I have not polish sim card or other European sim card to do it
Is there is another solution to unlock the phone?
I heard that Samsung may give me unlock code. I have all purchase documents.
Samsung 09:29:55
It's not guaranteed to work, but you could try using a SIM card you know works like a UK O2 SIM, like your fathers, and make a 6 minute call with that to another EU mobile device. That may work, but I couldnt guarantee it. We do not have those codes to give out, the locks are put on devices by network carriers themselves
Me 09:32:17
If I came back to Poland I be able to unlock the phone?
Samsung 09:33:23
That is actually the most obvious solution to your problem... I just didn't want to suggest it straight of the bat, as travelling across Europe seemed a little extreme
But a 6 minute phone call to another EU mobile device in Poland should solve your problem. But it must be an EU registered phone, with an EU network provider
Me 09:37:39
Would you be so kind to ask some one else about how to fix that problem? As you said travelling to Europe is not so good solution. And I do not know where I can reach EU registered sim card here.
But thank you anyway.
Samsung 09:39:01
I already asked 6 colleagues. The General consensus was either getting a sim on the same network as your father and just using that, the solution I suggested earlier, or going back to Poland
But other than that trying your local network providers and see if any of them could help with your issue
Me 09:41:00
Ok, thank you so much.
Samsung 09:41:42
Thank you, you enjoy the rest of your day, and I hope someone can help you locally... Just to make you aware, you have come through to Samsung UK
Perhaps contacting Samsung in your region may offer help, they would have a better understanding of network carriers in your region
Me 09:43:06
I will try contact them. Have a nice day.
Solpadein said:
I have the same problem but unfortunately I got back to my country and have not that option like samteeee suggested. I got decision to fly back to Europe and try to make everything to unlock my new s8+. I tried to ask help from Samsung in Poland, UK and Germany but they can not able to help me. I really disappointed of this situation but there is only one solution for me is go back to Europe.
---------- Post added at 01:07 PM ---------- Previous post was at 12:55 PM ----------
Me 09:04:06
I bought Samsung galaxy s8+ SM-G955F in Poland. I did 6 minutes phone call with local carrier sim card to do region unlock for other carriers sim cards. Unfortunately, when she came back to my country and fitted into the phone local sim card I received pin code request. So I tried to fit in another sim cards form different local carriers an it was the same message. Then I tried to type in PIN code of my sim card, that is exactly known, and it was not take effect. Now phone is asking PUK code. But that sim card works perfect with Samsung galaxy s7 edge without any pin or puk requests.
Samsung 09:04:08
Welcome to Samsung Support. Please allow me a moment to read through your enquiry.
Hi there Leonid, thanks for getting in touch with us today!
I can see through reading through your query that this is an issue you would need to contact your service provider about.
Is there anything else I can help you with at all today?
Me 09:07:56
But I tried many others sim cards form other carriers and it was the same problem.
When we fitted in UK O3 sim card it works without pin or puk requests.
Samsung 09:10:00
Ok, bear with me a second
Me 09:10:15
ok, thank you
Samsung 09:10:33
So, does the device work with a UK sim card in the UK?
Me 09:12:47
Device worked with UK sim card in my country. My father was here couple of days (he is UK citizen), and we tried he's sim card.
Samsung 09:16:34
Ok, some UK networks have corresponding carrier networks in various countries so you can use your device while travelling abroad without the need to change SIM cards. I think that may have been why your fathers SIM card worked. Can I ask where you bought the device from? was it bought from a Samsung retailer, or from a network carrier?
Me 09:18:39
I bought it in Poland, Euro Net in Gliwice. and I have all documents confirming phone purchase.
Samsung 09:20:11
And is Euro net a network provider? Like O2 or Vodafone in the UK
Me 09:21:56
No it is not network provider. At the phone box was a warning "European sim card only". I did more than 6 min phone call with local carrier sim card to do region unlock. unfortunately it was not take effect.
Samsung 09:22:40
So you rang a phone box in Poland from your mobile for 6 minutes?
Me 09:23:28
Exactly right, sir.
Samsung 09:23:41
Ok, that is why your device isn't region unlocked
You should of been advised to make a 5 minute phone call to another mobile device, ringing a landline would not activate the region unlock
Me 09:24:16
How can I fix this problem?
Samsung 09:24:36
did you see my previous message there Leonid?
Me 09:25:33
Yes, but now in my country I have not polish sim card or other European sim card to do it
Is there is another solution to unlock the phone?
I heard that Samsung may give me unlock code. I have all purchase documents.
Samsung 09:29:55
It's not guaranteed to work, but you could try using a SIM card you know works like a UK O2 SIM, like your fathers, and make a 6 minute call with that to another EU mobile device. That may work, but I couldnt guarantee it. We do not have those codes to give out, the locks are put on devices by network carriers themselves
Me 09:32:17
If I came back to Poland I be able to unlock the phone?
Samsung 09:33:23
That is actually the most obvious solution to your problem... I just didn't want to suggest it straight of the bat, as travelling across Europe seemed a little extreme
But a 6 minute phone call to another EU mobile device in Poland should solve your problem. But it must be an EU registered phone, with an EU network provider
Me 09:37:39
Would you be so kind to ask some one else about how to fix that problem? As you said travelling to Europe is not so good solution. And I do not know where I can reach EU registered sim card here.
But thank you anyway.
Samsung 09:39:01
I already asked 6 colleagues. The General consensus was either getting a sim on the same network as your father and just using that, the solution I suggested earlier, or going back to Poland
But other than that trying your local network providers and see if any of them could help with your issue
Me 09:41:00
Ok, thank you so much.
Samsung 09:41:42
Thank you, you enjoy the rest of your day, and I hope someone can help you locally... Just to make you aware, you have come through to Samsung UK
Perhaps contacting Samsung in your region may offer help, they would have a better understanding of network carriers in your region
Me 09:43:06
I will try contact them. Have a nice day.
Click to expand...
Click to collapse
I had already this problem with an Samsung J7, and I had to send an email to h[email protected]. They ask for the IMEI, SM, Model, Country you live and carrier you want to use it. They take around 2 weeks. Yesterday I talked with online chat service, and they asked me for the same information, and an invoice from Amazon.de. The thing is that I don't want to wait for 2 weeks T_T. There is an app for S7 that can release the region lock, but there is no new updates about it
It is really sad, the phone is not so cheap I paid for it 1100 USD and can not understand why there is such a big problem for samsung to give me unlock code even more I did what is written on box side under warning sticker I mean 5 min phone call for unlock but it is not take effect. Samsung screwed me up and I can't do nothing with this only get back to Europe and pray that phone will be unlocked with another local sim.
No one knows any solution?
I had the same issue before with my S7 Edge and i had to get a prepaid EU sim on ebay and place a 5 mins call to unlock it.
BTW, I got my Netherlands version S8+ from nevermsrp and it's not region locked. Put my TMO sim in and it works right out of the sealed box. It doesn't even have the EU region lock warning label on the box.
I bought it on amazon.de and it's shipping. I'm talking with some other people in the same situation and the problem is that Amazon gives you a 30 days for returns, so we need to make sure Samsung will provide the codes, otherwise we need to send them back and ask for a refund.
Does Samsung always send the codes and it's just a matter of time?
Anyone tried lycamobile to unlock the region lock? I bought 2 s8+ today from the official Samsung store in frankfurt germany.
*They asked me if want to unlock your phone and i was in hurry so i had to go catch other stuff.
i didn't open the phones yet!
I never used or had a phone which is region locked
Another story.
I was talking to the guy who works at the store and i asked him about the blue,grey, red tints issue if it's true or not and he confirmed that the problem is present due curved screen and different viewing angles of the phone and he simply said - you can change the colours from adaptive display to manual colours and see what is the best for you.. i know i am a fool i bought the phone knowing that this phone has a (manufacturer defects) i had no other options
Sent from my SM-N910G using Tapatalk
I have the same issue ive bought S8+ in poland only to feel like i was robbed by Samsung. Im new to convert to Samsung from 10 years with iPhone however my boasting about Samsung is now a feeling of egg on my face. Ive been robbed by Samsung as i live in Australia and im now forced to buy another phone because i travel around the world for work. Samsung you're a bunch of crooks to treat fully paying customers like this im so disappointed.
If you are willing to pay, http://www.cellunlocker.net/ can unlock it for you. Might be faster than two weeks :/
lol theres a big sticker on the side of the box...can hardly be a surprise. Get 2 cheap sims and call it.
Region lock
For anyone who wants to know because they still ship them with the regionlock: I heard from my provider it is because the US model is cheaper and the device doesn't meet the EU quality requirment standards. In order to prevent the US version of the device being shipped of to EU for cheap they put a region lock on some devices. You must use your phone for about an hour or so send a few text messages, use internet and stuff. I got notified it ISN'T a PERMANET lock. Just use the device in the EU for a while when you buy it. :good:
When i was in egypt i saw the galaxy s8+ and decided i want to buy it right away. I have to say i live in Switzerland else. I went into a shop and we started talking and he explained to me its stupid to buy the s8 in egypt if i live in Switzerland. Electronics shipped to egypt are not produced with as tight tolerances like the ones shipped to Switzerland/Europe. I was somehow perplexed and asked other retailers if this is true and ALL of them told me yes.
Gesendet von iPhone mit Tapatalk
Amar.B said:
Anyone tried lycamobile to unlock the region lock? I bought 2 s8+ today from the official Samsung store in frankfurt germany.
*They asked me if want to unlock your phone and i was in hurry so i had to go catch other stuff.
i didn't open the phones yet!
I never used or had a phone which is region locked
Another story.
I was talking to the guy who works at the store and i asked him about the blue,grey, red tints issue if it's true or not and he confirmed that the problem is present due curved screen and different viewing angles of the phone and he simply said - you can change the colours from adaptive display to manual colours and see what is the best for you.. i know i am a fool i bought the phone knowing that this phone has a (manufacturer defects) i had no other options
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
Yes you can unlock the region lock with Lyca SIM i did it once for my s7 edge brought in UK. And used a five minute call using my Lyca UK SIM from India
SK Chowadry said:
Yes you can unlock the region lock with Lyca SIM i did it once for my s7 edge brought in UK. And used a five minute call using my Lyca UK SIM from India
Click to expand...
Click to collapse
I already did it 2 month ago lol anyways thank you for your reply
Sent from my SM-G955F using Tapatalk
Anyone with any solution? Got the same problem here, bought a SM-G950F in Swiss and made the 5min call to another swiss cellphone. When I arrived in Brazil, found that any of my local SIM work and it keep asking me the (now) PUK code.
I've already searched the whole internet and no one have any solution. Only those not-so-safe unlock sites. (can it be trustworthy?)
Riechard said:
Anyone with any solution? Got the same problem here, bought a SM-G950F in Swiss and made the 5min call to another swiss cellphone. When I arrived in Brazil, found that any of my local SIM work and it keep asking me the (now) PUK code.
I've already searched the whole internet and no one have any solution. Only those not-so-safe unlock sites. (can it be trustworthy?)
Click to expand...
Click to collapse
A "PUK"-code is SIM related: you must fill in this code, after 10x entering the WRONG SIM-password=code
The PUK-code is/was provided together with your SIM; call customer service of your provider...
henklbr said:
A "PUK"-code is SIM related: you must fill in this code, after 10x entering the WRONG SIM-password=code
The PUK-code is/was provided together with your SIM; call customer service of your provider...
Click to expand...
Click to collapse
That's what i got wrong...
I've already did it, i wrote down the SIM related PIN/PUK, it says the network request was unsuccessful and blocked the PIN, now it only asks for PUK of the NETWORK, already call the carrier, Samsung Brazil, Samsung Schweiss, none of them can help me!
kieboy said:
If you are willing to pay, http://www.cellunlocker.net/ can unlock it for you. Might be faster than two weeks :/
Click to expand...
Click to collapse
Hi, Im in Argentina.... I sent all the info to SAM Germany last Friday... Im a little impatient here...
is this site to unlock trustful?
any other experience with the answer times with SAM Germany?
Related
how to remove regional simlock on galaxy s6. I try that chainfire's regional lock away apk. It doesn't work
eufixed said:
how to remove regional simlock on galaxy s6. I try that chainfire's regional lock away apk. It doesn't work
Click to expand...
Click to collapse
any answers?
Make a 5 minute call with a local simcard, your regionlock is lifted.
Stolper said:
Make a 5 minute call with a local simcard, your regionlock is lifted.
Click to expand...
Click to collapse
sorry about that. I don't live in eu contries. Also I haven't an eu simcard
Is it an imported phone? You could try to order an EU sim online. Otherwise I don't know.
eufixed said:
how to remove regional simlock on galaxy s6. I try that chainfire's regional lock away apk. It doesn't work
Click to expand...
Click to collapse
Hi, I've the same issue. As I found in SGN 3 forums you can try to write to Samsung supports all around EU and your own country.
I've tried the same but no luck here yet. Waiting for the response of Samsung Russia (EU sams customer care told me to communicate to sams russia)
Regards,
Alexander
Any news from Samsung Russia?
reflexing said:
Any news from Samsung Russia?
Click to expand...
Click to collapse
I've also written to Samsung Russia and they forwarded me to Samsug service. Unlock from region lock cost 3000 rubles in Moscow (55 euro). I didn't try because in 2 weeks I am in Germany, so i will be able to unlock my smartphone by 5 min calling (my S6 from EU).
I'm facing the same problem here.
Just bought my galaxy s6 on spain (EU locked) didn't make the 5 minutes phone call and now I'm back to my home country (Brazil). I have asked a friend that is on EU to bring me an EU sim card so I can make the phone call from here, he is arriving next week, if this works I'll post here.
ps: I have tried to reach Brazilian Samsung services, but the said to me, that they didn't to any support to foreing cell phones.
I have the same problem - phone wasn't activated with correct sim (es).
I insert another country sim first and now even 5 minutes of calling with correct sim doesn't activate another network. I'm afraid that for activation I need to make call not only with correct sim in roaming but with correct sim in correct country.
You can simply go on Sammobile, download the ROM corresponding to your phone in Brazil region, for example, and flash it to your phone. That should let's you use your phone there.
Sent from my GT-I8160P using XDA Free mobile app
i have this g920i that its regional lock and im in the USA, i dont have the sim card from where this dam thing come from. and i dont know where is it come from.
It said on it HECHO Vietnam on the back, but i dont have this sim anyway. i know the phone is unlocked because when i insert the sim it does not ask for any code to unlock.
I read so much all over the forum and i even called USA samsung regardding taking off this Region lock and no lock.
My question, if i flash a different country firmware, will it fix that region unlock? do u guys know of which firmware country since there is hand full of them.
Or any other way to take off this dam region lock off for someone in my shoes went thru that problem?
Thanks
knock Knock
Hello XDA community,
I purchased a Galaxy S6 (SM-G920F) from Netherlands while on holiday, unaware of Samsung putting damn region locks on their phones until I returned home to Australia. Now I'm stuck with a $1145 brick that I can't use until I unlock it. I've contacted Samsung Support in Australia, Netherlands, UK and Korea, 2 of which didn't know any way of unlocking it, and the other 2 said I could put a code in it but I need to send them my receipt which I have lost, so they both said sorry, can't help. What am I supposed to do? I'd prefer not to trip Knox but if I have to I will.
#1 - I heard that normal unlock code sites don't sell regional unlock codes, is this true? And are there any that do?
#2 - Are there any ways of removing the lock by rooting? This is a last resort for me but if I have to do it I will.
Thank you for anyone who helps.
Not 100% sure but I read regional lock all u needed to do was make 5 min call with that Sim from where u bought it. Like I said not 100% on that.
I have a 920k Im taking home to the US tomorrow and I made sure I made enough calls
We see tomorrow
XoomZoom said:
Hello XDA community,
I purchased a Galaxy S6 (SM-G920F) from Netherlands while on holiday, unaware of Samsung putting damn region locks on their phones until I returned home to Australia. Now I'm stuck with a $1145 brick that I can't use until I unlock it. I've contacted Samsung Support in Australia, Netherlands, UK and Korea, 2 of which didn't know any way of unlocking it, and the other 2 said I could put a code in it but I need to send them my receipt which I have lost, so they both said sorry, can't help. What am I supposed to do? I'd prefer not to trip Knox but if I have to I will.
#1 - I heard that normal unlock code sites don't sell regional unlock codes, is this true? And are there any that do?
#2 - Are there any ways of removing the lock by rooting? This is a last resort for me but if I have to do it I will.
Thank you for anyone who helps.
Click to expand...
Click to collapse
jimlmackjr said:
Not 100% sure but I read regional lock all u needed to do was make 5 min call with that Sim from where u bought it. Like I said not 100% on that.
I have a 920k Im taking home to the US tomorrow and I made sure I made enough calls
We see tomorrow
Click to expand...
Click to collapse
I'm home now with no sim card from the country I bought it. If I get someone from there to ppost me a sim from that country and use it at home will that work? Has anyone done this? Or does the call have to take place where I got it?
I think no
The phone needs the Sim in it in that phone country network. From what I've researched
But I've been wrong before many of times
XoomZoom said:
I'm home now with no sim card from the country I bought it. If I get someone from there to ppost me a sim from that country and use it at home will that work? Has anyone done this? Or does the call have to take place where I got it?
Click to expand...
Click to collapse
jimlmackjr said:
I think no
The phone needs the Sim in it in that phone country network. From what I've researched
But I've been wrong before many of times
Click to expand...
Click to collapse
Don't forget it doesn't have to be a Netherlands SIM. It just has to be from the same region. AFAIK you could use a SIM from the UK or anywhere else in Europe but you will have to load it with enough money to make the 5 minute roaming call in Australia.
I have read basically all the region lock threads so far......
My phone says "no sim card | emergency call only"....so i'm pretty sure mines is region locked (UAE Galaxy S6, used in the US now)
I tried contacting the country specific Samsung customer support. Here are a few responses from the UAE agent:
aeagent012 said:
Unfortunately in this case you will be in need to send the device to one of the service centres in UAE to remove the region lock.
and
If the device covered under warranty, we can unlock it for free.
and
We apologize for the inconvenience, you can send the device and provide us with the number that you will receive from the service centre and we can file complaint to unlock for free.
Click to expand...
Click to collapse
So basically....My response was....#1 I need to send/ship it over to UAE service center #2 Under warranty its a free unlock #3 I told them I wasn't under warranty and basically didn't want to pay......and the agent reasoned with me and said they will basically do the unlock for free if I send it.
At last, Now the agent told me to send my IMEI to their R&D department. I will try that
@saar17
Question: Without sending the phone in.....how is the region unlocked achieved? It is an actual code, if so where would I enter the code anyway, no pop-up menu says enter any code.....Or is it a dialpad code? The only indication of the lock is my phone saying "no sim card".....With card inserted and full signal. No type of "enter code" menu.
Secondly..........Has anyone tried to odin flash stock firmware from country you want the phone to work in? (Example: Flash North American firmware to my UAE region locked phone)
Can anyone disprove the theory of buying the original country specific sim to put in.....even in different country. Or does the call absolutely have to be made with region sim in that actual region?
I got a UAE S6 and when I first put my SIM card in it said the same no sevice thing. Then it updated to 5.1.1 and it was fine. Guess I dodged a bullet.
Sent from my SM-T710 using Tapatalk
I also have a UAE S6 but I never had SIM lock issues when travelling. Worked fine in Egypt and Lebanon as well as the UAE.
I got it in Canada so it would have been a real problem if I had to send it away.
Hello xda!
I've searched the web but found nothing, my question as you might have guessed from the title is the following.
Is the s8+ like the s7 edge locked to a region ? And can someone who received there phone confirm this.
To be clear I don't mean sim lock but region lock.
Thanks
Bump
denja12 said:
Hello xda!
I've searched the web but found nothing, my question as you might have guessed from the title is the following.
Is the s8+ like the s7 edge locked to a region? And can someone who received their phone confirm this.
To be clear I don't mean sim lock but region lock.
Thanks
Click to expand...
Click to collapse
*Since September 2013, Samsung has implemented a 'region lock' on all new stock.
For correct operation, this handset should be activated inside one of these countries with a SIM card issued for use there. The device will then be able to accept SIM cards from outside of these countries.
Activation requires turning the device on for the first time & completing set-up with the SIM installed, then completing at least 5 minutes of voice call(s) with this SIM.
Without activation you may still use the device outside of these countries when 'roaming' - using a SIM card from the listed countries.
If this activation procedure is not followed then the device will lock when first attempted to be used with a SIM card from outside of these regions. Local Samsung support may provide a code to unlock such handsets.
**All member states of the E.E.A and the following additional territories: Albania, Andorra, Bosnia and Herzegovina, Former Yugoslav Republic of Macedonia (F.Y.R.O.M), Monaco, Montenegro, San Marino, Serbia and Vatican City.
From what i understand you might need a sim from Korea to activate it once activated it will work worldwide with any sim card. i could be wrong but that’s how i think it works!
... watched a couple of unboxing videos but I've seen some models where the seal says "European Sim only" and factory seals where it just says the usual information about if seal is broken ...
I bought on Ebay the S8+ 128g and the seller said me it will be full unlock, i am in France, i receive it next week ... i will tell you ^^ ...
androidrouen said:
I bought on Ebay the S8+ 128g and the seller said me it will be full unlock, i am in France, i receive it next week ... i will tell you ^^ ...
Click to expand...
Click to collapse
So what happened?
Does the activation call work if done with an european SIM but outside europe's network (i.e. roaming)?
I have the SM-955N Korean Telecom version. When I went to buy it, I asked them if they had any factory sealed. The owner said that's not possible, all exported Korean phones need to be opened and activated in Korea before exporting if you want them unlocked.
I can put in any sim card now (tested with a HK sim and Japanese sim). Both work fine, but need to do some service mode tinkering to get LTE to work.
Sent from my SM-G955N using Tapatalk
forsberg78 said:
I have the SM-955N Korean Telecom version. When I went to buy it, I asked them if they had any factory sealed. The owner said that's not possible, all exported Korean phones need to be opened and activated in Korea before exporting if you want them unlocked.
I can put in any sim card now (tested with a HK sim and Japanese sim). Both work fine, but need to do some service mode tinkering to get LTE to work.
Sent from my SM-G955N using Tapatalk
Click to expand...
Click to collapse
Do they have a custom boot animation when they turn on, with the Korean carrier's name on it?
Yes I have the KT logo
Sent from my SM-G955N using Tapatalk
forsberg78 said:
Yes I have the KT logo
Sent from my SM-G955N using Tapatalk
Click to expand...
Click to collapse
Are there any markings on the device? Like branding of the carrier?
Nope. There's a line at the back of the device that shows the model number, imei, and the letters KT but it's like very small font, you wouldn't be able to see it unless you looked for it
Sent from my SM-G955N using Tapatalk
forsberg78 said:
Nope. There's a line at the back of the device that shows the model number, imei, and the letters KT but it's like very small font, you wouldn't be able to see it unless you looked for it
Sent from my SM-G955N using Tapatalk
Click to expand...
Click to collapse
Would you be able to record the boot animation so we know how it looks like? Thanks! :highfive:
Is there a way to do it within the system? I don't have another device to record it with
Sent from my SM-G955N using Tapatalk
Confirmed I had to have my SM-955N unlocked and used in Korea before shipping. Also have the KT logo. Back is actually less busy than other versions without all the FCC, CE etc logos.
Psytric said:
Confirmed I had to have my SM-955N unlocked and used in Korea before shipping. Also have the KT logo. Back is actually less busy than other versions without all the FCC, CE etc logos.
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Did you have to go into service mode to unlock the LTE bands?
At the beginning I only got 3g but after going into service mode and playing with the network bands I somehow got LTE
Sent from my SM-G955N using Tapatalk
forsberg78 said:
Did you have to go into service mode to unlock the LTE bands?
At the beginning I only got 3g but after going into service mode and playing with the network bands I somehow got LTE
Sent from my SM-G955N using Tapatalk
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No, but I live in China, it shows as "LTE+". Your region's mileage may vary.
I was going to make another thread, but then I saw this! I live in the US, have T-Mobile and bought a Samsung Galaxy S8+ off eBay from the Korean market. It says SK TELECOM. I currently have a lot of issues. I really regret my decision, but I'm trying to eliminate some possibilities. I spent days troubleshooting with T-Mobile and I not longer believe it to be an issue with them.
As N1NJATH3ORY pointed out, there may be a region lock. My phone appeared factory sealed. Although it doesn't say that I'm roaming or anything like that. My symptoms are: Unable to simultaneously use Data and Voice, phone calls taking approx. 15 minutes to go through and phone calls not being received and going directly to voicemail. Not to mention that some settings just are not available. For instance, Network Mode only shows me 2 options. "Use LTE when available" and "3G only". After talking with T-Mobile techs they mentioned for their phones they have one option that includes an auto-connect, LTE, 4G, 3G, Edge, etc. Since the phone is not originally a T-Mobile line, I could understand why I wouldn't see that. Still it seems very limited to only say "Use LTE when available".
There's also other things that are less pressing, but would be nice to have. Such as: Samsung Pay, WiFi Calling, VoLTE, Carrier Updates, get rid of mandatory camera shutter noise, more SOS features like US, etc.
For right now I would at least like a stable network connection for my phone. I fear I'll have to buy a new phone and have wasted the $1,200 I dropped on this phone. Despite the nice specs compare the US model, it's just not working out. In the meantime I'll be looking for answers / solutions.
Ambush083 said:
I was going to make another thread, but then I saw this! I live in the US, have T-Mobile and bought a Samsung Galaxy S8+ off eBay from the Korean market. It says SK TELECOM. I currently have a lot of issues. I really regret my decision, but I'm trying to eliminate some possibilities. I spent days troubleshooting with T-Mobile and I not longer believe it to be an issue with them.
As N1NJATH3ORY pointed out, there may be a region lock. My phone appeared factory sealed. Although it doesn't say that I'm roaming or anything like that. My symptoms are: Unable to simultaneously use Data and Voice, phone calls taking approx. 15 minutes to go through and phone calls not being received and going directly to voicemail. Not to mention that some settings just are not available. For instance, Network Mode only shows me 2 options. "Use LTE when available" and "3G only". After talking with T-Mobile techs they mentioned for their phones they have one option that includes an auto-connect, LTE, 4G, 3G, Edge, etc. Since the phone is not originally a T-Mobile line, I could understand why I wouldn't see that. Still it seems very limited to only say "Use LTE when available".
There's also other things that are less pressing, but would be nice to have. Such as: Samsung Pay, WiFi Calling, VoLTE, Carrier Updates, get rid of mandatory camera shutter noise, more SOS features like US, etc.
For right now I would at least like a stable network connection for my phone. I fear I'll have to buy a new phone and have wasted the $1,200 I dropped on this phone. Despite the nice specs compare the US model, it's just not working out. In the meantime I'll be looking for answers / solutions.
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On mine everything works fine, the only problem could be Samsung pay in US, But all the rest is fine.
(i have 128gb Korea SKT too)
androidrouen said:
On mine everything works fine, the only problem could be Samsung pay in US, But all the rest is fine.
(i have 128gb Korea SKT too)
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Are you also on T-Mobile? I'm going to try to write the individual I bought the phone from. I'll also contact Samsung about the region lock. Maybe that what I'm experiencing?
Try entering the code *#2683662# and configuring the network mode
Sent from my SM-G955N using Tapatalk
---------- Post added at 01:42 PM ---------- Previous post was at 01:41 PM ----------
But yeah, if it's factory sealed when you received it you may be SOL. It needs to be opened and activated Korea first.
Sent from my SM-G955N using Tapatalk
Hi all,
I bought an S8+ from the Netherlands on subscription (I pay monthly for it) from Tele2 since I study there. Obviously, I've been using the phone for a while (hours of calling to other local numbers, etc.), so I should be unlocked, right? Wrong. I put in a foreign SIM card (Egypt) and it asks me for a network unlock code. However, upon contacting Tele2, they said that my phone was unlocked. I don't know how I should unlock my phone. I've tried online services like cellphoneunlocker.net, etc. but they don't seem to work. Can anyone help me with what I need to do or where I can get it unlocked? I'm in Egypt for a month for winter break and my phone is basically a brick.
I want to know if I can get my phone region unlocked to work with my SIM or not. Please help.
Sincerely,
A struggling student
UnrevealedM said:
Hi all,
I bought an S8+ from the Netherlands on subscription (I pay monthly for it) from Tele2 since I study there. Obviously, I've been using the phone for a while (hours of calling to other local numbers, etc.), so I should be unlocked, right? Wrong. I put in a foreign SIM card (Egypt) and it asks me for a network unlock code. However, upon contacting Tele2, they said that my phone was unlocked. I don't know how I should unlock my phone. I've tried online services like cellphoneunlocker.net, etc. but they don't seem to work. Can anyone help me with what I need to do or where I can get it unlocked? I'm in Egypt for a month for winter break and my phone is basically a brick.
I want to know if I can get my phone region unlocked to work with my SIM or not. Please help.
Sincerely,
A struggling student
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I asked a question in your previous thread, and you've answered it here, when you don't pay full up front for the phone, and you have it on a contract / pay monthly, it is NOT unlocked. You'll have to wait till the phone is paid off fully and then it'll be fully unlocked.
murtaza02 said:
I asked a question in your previous thread, and you've answered it here, when you don't pay full up front for the phone, and you have it on a contract / pay monthly, it is NOT unlocked. You'll have to wait till the phone is paid off fully and then it'll be fully unlocked.
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That's not the way it works in the Netherlands. The phone is carrier unlocked (i.e. I can use a French, Spanish, German, etc. SIM card in it). It is not region unlocked; it is region locked to Europe. I messaged Samsung and they assured me that I was correct and it was a precaution on their end to try and stop the grey market from prospering. I was informed that it would take 6-8 weeks, but I was wondering if anyone had another faster solution, since in 6 weeks I'll be back in the Netherlands.
So does anyone have a quicker solution?
Region Locked = Call at least 5 mins using the regions sim to unlock.
Network Locked = You need to ask your network provider for this to unlocked. Common on postpaid plans and network provided phones.
If you get your phone from network provider then it is most likely to be region & network Locked. But if you get it from a mall, shops, or other source, then most likely it is only region locked.
Try putting different sim
Hi mate,
I had the same issue with Samsung S8+ and Tele2 Nederland. So apparently, you cannot region unlock you phone if you call with tele2 nederland. You need to use any other dutch sim to do so.
So ask one of your friends or get a free Lebara sim and call someone for 5+ minutes. After it, the phone will have no region lock.
Feels like Samsung forgot to put Tele2 in their "dutch operartors" list.