LG Watch Urbane 2nd Edition... issue unable to use 'OK Google' when cell phone is off - LG Watch Urbane 2

So I recently purchased a LG Watch Urbane 2nd Edition from AT&T, it set up without a hitch... however as soon as my cell phone goes out of range from the watch, when I try to set a reminder/make a call/check the weather etc using the 'OK Google' command the watch just sits there and says... speak now.. followed by retrying, and fails every time.
So basically i'm unable to use 'OK Google' when my galaxy s6 edge is off or out of range from the watch, which makes no sense seeing as the watch has built in 4g LTE, why would it need to be near my phone to use the OK Google command? I bought this particular watch as one of the key selling points that is advertised on AT&Ts website is that you can be away from your phone and still use the OK Google command to perform actions on the phone. This watch is supposed to be a cell phone all on it's own, so why will it not perform something so basic without my other phone near it?
I contacted LG and they said I needed to contact AT&T and guess what... AT&T told me I needed to contact LG. great right?
I was wondering if anyone else was having the same issue and if anyone has figured out how to fix this, as what's the point in having a watch with a 4g LTE data connection and it's not using it?
Cheers!
BB

Hi bluebadge!
Added long story short version. =)
Long story short, this AW watch can do the same as a WiFi enabled AW watch such as the Huawei, Sony smartwatch 3 etc. The only difference is that you can make calls, send text and does not need a wifi Hotspot if you have a compatible plan. So if you are familiar with how wifi enabled AW devices work then this new LTE AW device should be familiar to you. IMO, it's a big step in the right direction but there's still a long way.
Long story
Unfortunately this is a common misunderstanding with how current Android Wear devices work even with LTE or even wifi enabled devices. If I'm not mistaken, cloudsync is still the only way for Android Wear devices can get some apps to work without having the watch connected via Bluetooth. "OK google" is one of those apps/functions.
Most google apps that you use on your smartphone and smartwatch still needs cloudsync to function as well as both devices having to be on and connected to a data source.
Until standalone apps are created and/or baked into an AW device then you will need to have both devices on and use cloudsync but even then not all apps are cloudsync compatible. Bummer, right? But that's how it is when you are an early adopter of the first AW device with LTE data capabilities.
I can tell you what I know I can do without my phone being turned on or cloudsync.
I can take phone calls from the watch number and my smartphone number using Verizon messages+ calling feature.
I can get text and answer messages from my watch's number but not from my smartphone. My smartphone needs to be on if I want to get those texts.
I can go running or hiking and have my watch track me.
And there are other standalone apps out there too like a Internet browser, emails and stuff like that but I don't use any of those on my watch.

yes same problem but ok google will not work at all unless I rerestart watch
I have Verzion version. I took first one back and second one has same problem

I've had mine work from its own 4g connection but there's a delay before it finally succeeds, almost like I have to wait for the data connection to wake up after waking up the watch. I'm on at&t btw. Also works fine on WiFi. Oh yeah, and all that without my phone on.
---------- Post added at 01:11 AM ---------- Previous post was at 01:05 AM ----------
Mike_Landry said:
I've had mine work from its own 4g connection but there's a delay before it finally succeeds, almost like I have to wait for the data connection to wake up after waking up the watch. I'm on at&t btw. Also works fine on WiFi. Oh yeah, and all that without my phone on.
Click to expand...
Click to collapse
Also forgot to mention that I have AT&T number sync enabled which also lets me get texts to my phone's number even without my phone on. Can't believe Verizon doesn't have something like that yet. :cyclops:

robely said:
I have Verzion version. I took first one back and second one has same problem
Click to expand...
Click to collapse
When you say it doesn't work do you mean that the command doesn't work like saying ok google doesn't do anything or when you say ok google it takes you to the command list and it says disconnected?
Sometimes my watch doesn't recognize or hear me say ok google but Google search is still active. I know this because when I go to the command list the speak icon is available and I can tap it and it works. A reboot usually fixes it also.
I have ATT watch with a VZW Note 5, btw.
---------- Post added at 07:51 AM ---------- Previous post was at 07:44 AM ----------
Mike_Landry said:
I've had mine work from its own 4g connection but there's a delay before it finally succeeds, almost like I have to wait for the data connection to wake up after waking up the watch. I'm on at&t btw. Also works fine on WiFi. Oh yeah, and all that without my phone on.
---------- Post added at 01:11 AM ---------- Previous post was at 01:05 AM ----------
Also forgot to mention that I have AT&T number sync enabled which also lets me get texts to my phone's number even without my phone on. Can't believe Verizon doesn't have something like that yet. :cyclops:
Click to expand...
Click to collapse
Verizon does have something ATT numbersync but they use messages+ app. They had it for a while because I used that method to connect one of my wifi tablets to my VZW smartphone numbers to be able to call and receive messages. Someone had suggested to try it on the watch so I did and it worked.
Also, I'm not sure how you got ok google to fully function on your watch without having a phone turned on using cloudsync. I mean I know the ok google command works with or without a phone turned on but I didn't think it would be possible to do a search.
Searching on Google maps works on the watch but not google search since the icon for speak isn't available on the command list.

Ok Google works great right after a restart but after about ten mins will not work at all without a restart. I have changed faces to see if that was problem but that does not fix it.

Same problem here guys. I bought it just because I can use it without my phone. But LG lie us just to buy. I like my watch, but cant make it use HIS own LTE connection. I have a sim card inside the Watch, did some phone calls works well.
I have:
Mail: Doesn't work w/o the phone arround
Maps: No way... loading forever.
Shazam: can;t use w/o phone
Skype: same...
Spotify: also no use...
Weather: no way.
I was expecting more. But I don't know where is the problem, with LG, with my Network provider or Android Wear is no ready to do all those things.
Third apps like Viber, Watsapp wich EVERYONE use, you can't use them!
I'm from Australia... Telstra Mobile Network

Resolution pb for EU watch urban 5892
I'm a solution for acces everytime
Go to menu setting/about watch
press 7 times on "numero build"
now you are the mode developer wich appears in setting/about watch
go to the menu and desactivate "active/descative wifi auto"
enjoy for "ok google" everytime
(sorry for my bad english, i'm a french who did not work well the english language at shcool)
lol
En Francais :
pour résoudre votre problème "ok google"
allez dans le menu paramètre/a propos
tapez 7 fois sur "numéro de build
maintenant apparaît dans le menu "a propos" le menu "option pour les développeurs" tout en bas
allez dedans et désactivé "activé/désactivé wifi automatiquement"

davidus51 said:
I'm a solution for acces everytime
Go to menu setting/about watch
press 7 times on "numero build"
now you are the mode developer wich appears in setting/about watch
go to the menu and desactivate "active/descative wifi auto"
enjoy for "ok google" everytime
(sorry for my bad english, i'm a french who did not work well the english language at shcool)
lol
En Francais :
pour résoudre votre problème "ok google"
allez dans le menu paramètre/a propos
tapez 7 fois sur "numéro de build
maintenant apparaît dans le menu "a propos" le menu "option pour les développeurs" tout en bas
allez dedans et désactivé "activé/désactivé wifi automatiquement"
Click to expand...
Click to collapse
Specifically which issue does this fix regarding 'OK, Google'? .... in French or English

mward1995 said:
Specifically which issue does this fix regarding 'OK, Google'?
Click to expand...
Click to collapse
No pb with "OK Google" if without the tether to phone or wifi

davidus51 said:
No pb with "OK Google" if without the tether to phone or wifi
Click to expand...
Click to collapse
So with this change, OK, Google works when the phone is off and your watch is connected to data through 3G/LTE?

mward1995 said:
So with this change, OK, Google works when the phone is off and your watch is connected to data through 3G/LTE?
Click to expand...
Click to collapse
I gave it a try, and all it seems to do is keep wifi from being in 'auto' mode, and keeping it in 'on'. This may help people with a poor connection from losing connection, but it doesn't appear to have any effect on Ok Google itself. I still showed the un-synced cloud and couldn't get Ok Google to respond until my phone was reconnected again.

IvanMatin said:
Same problem here guys. I bought it just because I can use it without my phone. But LG lie us just to buy. I like my watch, but cant make it use HIS own LTE connection. I have a sim card inside the Watch, did some phone calls works well.
I have:
Mail: Doesn't work w/o the phone arround
Maps: No way... loading forever.
Shazam: can;t use w/o phone
Skype: same...
Spotify: also no use...
Weather: no way.
I was expecting more. But I don't know where is the problem, with LG, with my Network provider or Android Wear is no ready to do all those things.
Third apps like Viber, Watsapp wich EVERYONE use, you can't use them!
I'm from Australia... Telstra Mobile Network
Click to expand...
Click to collapse
Hey Buddy,
I too am in Oz, just moved away from Mackay recently aswell. I'm curious on your feedback about using your W200 on the Telstra network and over experience thus far, I am in the market to switch back from my gear S back to the Android Wear. Where did you source the device? How was the checkout experience? How much?
Sent from my SM-T805Y using Tapatalk

bluebadge said:
So I recently purchased a LG Watch Urbane 2nd Edition from AT&T, it set up without a hitch... however as soon as my cell phone goes out of range from the watch, when I try to set a reminder/make a call/check the weather etc using the 'OK Google' command the watch just sits there and says... speak now.. followed by retrying, and fails every time.
So basically i'm unable to use 'OK Google' when my galaxy s6 edge is off or out of range from the watch, which makes no sense seeing as the watch has built in 4g LTE, why would it need to be near my phone to use the OK Google command? I bought this particular watch as one of the key selling points that is advertised on AT&Ts website is that you can be away from your phone and still use the OK Google command to perform actions on the phone. This watch is supposed to be a cell phone all on it's own, so why will it not perform something so basic without my other phone near it?
I contacted LG and they said I needed to contact AT&T and guess what... AT&T told me I needed to contact LG. great right?
I was wondering if anyone else was having the same issue and if anyone has figured out how to fix this, as what's the point in having a watch with a 4g LTE data connection and it's not using it?
Cheers!
BB
Click to expand...
Click to collapse
Hello. Any solution found so far?
Living the same nightmare with my urbane 2.

triolight said:
Hello. Any solution found so far?
Living the same nightmare with my urbane 2.
Click to expand...
Click to collapse
New version of Androidwear introduces standalone apps and services that do not require being tethered or talk back to a device. Expected release late September

Related

Set time without smartphone

Hi,
I received this gift (Samsung Gear S2) but at the moment my smartphone (Nexus 5) have some issues and i'm wainting that LG send me a new one or fix it.
I have a big issue, how can i set time without smartphone?
I have try all kind of reset but i do not obtain result.
I hope that this community can be help me to find a solution
thx in advance
bye bye
Ivan
Hello KaiserOrn,
Unfortunately I believe there is no way to do that...
I recently found the need to do so because I rendered my Samsung Phone and replaced it with a brand new iPhone 6s Plus...
I tried and I tried and I tried but no joy...
I searched the internet for a solution for hours but I couldn't find anything or even that much people looking for the same kind of solution.
In my case I paired my Gear S2 with a friend's Samsung Phablet, reinstalled everything and now I have it in Stand Alone mode but with everything working as it should.
In my particular case I will have to wait for both Samsung and Apple to launch the Gear Manager for iOS and then we will see it from then...
For now I have my problem solved.
Although I solved my immediate problem, my Gear S2 serves as nothing more than an ordinary watch... LOL
Good luck on your quest.
Cheers.
Hmmm... not sure if this was missing in older firmware (I just got my classic 3G to replace my older sport 3G, so all I have to test is the newest firmware)...
On my watch I can go to Settings->Device and the last item in the list is 'Date and Time'.
Select that, and the first item is a toggle, 'Automatic'. If selected, the watch gets its time from the paired phone, and all the other items in the Date and Time list are grayed out, unselectable.
Toggle 'Automatic' off, and you will then be able to select Date, Time, and Time Zone items to set manually.
Of course, this may be a 3G-only thing, as it can always connect directly to the network and get the time. Still, since there is a manual mode, it makes no sense this wouldn't be in the non-3G versions too.
dwallersv said:
.../...
On my watch I can go to Settings->Device and the last item in the list is 'Date and Time'.
.../...
Click to expand...
Click to collapse
Dear dwallersv,
That option you mention above is only available on 3G models...
In non 3G models there is no point in having it since "automatic" mode will never have an time server to query...
The manual mode would work but they never made oit available.
Cheers.
Kevlar-Source said:
Dear dwallersv,
That option you mention above is only available on 3G models...
In non 3G models there is no point in having it since "automatic" mode will never have an time server to query...
The manual mode would work but they never made oit available.
Click to expand...
Click to collapse
Darn, I suspected that.
However, you're not quite correct, in that obviously the non-3G models DO get their time from the phone, so it is "automatic" in every sense that it is on the 3G. In fact, the 3G network can be turned off completely on the watch and it still get its time via BT (just as the non-3G versions do).
So 3G, from a technical standpoint, really has nothing necessarily to do with "automatically" setting the time on the watch.
Why Samsung left the manual setting mode out of the non-3G firmware is unexplained. It certainly has nothing to do with the functionality itself of standalone 3G capability, as is obvious in the way non-3G watches set their time to begin with -- automatically from the phone
I believe it is simply because samsung would like to have dependency on their products.
I would like to stop using a smartphone and I have a samsung tablet, which they choose to exclude from the Samsung Gear App. Samsung makes it impossible to use my watch without a phone which gives me the choice to use all or dump all while using a (Samsung) tablet with Samsung watch would be an ideal solution to me.
maarten.zondervan said:
I would like to stop using a smartphone and I have a samsung tablet, which they choose to exclude from the Samsung Gear App. Samsung makes it impossible to use my watch without a phone which gives me the choice to use all or dump all while using a (Samsung) tablet with Samsung watch would be an ideal solution to me.
Click to expand...
Click to collapse
This is totally possible, that's how I roll. I use an Frontier LTE as my phone and keep a tablet on hand for tasks requiring a larger screen. I find that a watch & tablet combination is more convenient and efficient than carrying a smartphone.
There are a couple of folks on the forum who have installed the Gear Manager app on a Samsung tablet by modifying the build prop file. I want the flexibility of using multiple devices (iPad, Tab S2) without disrupting the watch's setup, so I have a disposable phone dedicated exclusively to managing the watch. It's permanently docked next to my home router and stays remotely connected to the watch, to pass along notifications. With a service like Digits, NumberSync, or Google Voice, all calls and messages are shared across devices. There is no need for them to to be paired via BT.
My setup is a little complicated, but your needs may be different. The S3 LTE (I'm not sure about S2 3G) does not need a smartphone. It can be setup without Gear Manager. Right out the box, it can handle calls and texts, provide basic info like time/date/weather, track fitness, set reminders, etc.
A watch can't do everything a smartphone can do, but it does some things better. A tablet can do many things better than a smartphone, but sometimes it's too big. A watch and tablet compliment each other perfectly.
SOLVED - "Set time without smartphone"
KaiserOrn said:
Hi,
I received this gift (Samsung Gear S2) but at the moment my smartphone (Nexus 5) have some issues and i'm wainting that LG send me a new one or fix it.
I have a big issue, how can i set time without smartphone?
I have try all kind of reset but i do not obtain result.
I hope that this community can be help me to find a solution
thx in advance
bye bye
Ivan
Click to expand...
Click to collapse
I figured this out...
You need to go to "Settings", "About" and "Reset Gear" - note - you will lose all of your apps and watch faces when you reset your gear.
When setting up the gear, you will be prompted to install the gear software on your phone. Scroll down on your watch until you see the "?" for help in that screen.
Press the "?" (question mark button) and you will be brought to a new screen which gives you the option of using your watch without your phone. It says something to the effect of "If you would like to use your watch without a smart phone, press <u>here</u>.
Press underlined "here" and you will be able to setup the watch for use without a smartphone.
Again - this is a destructive reset! So make sure all of your apps and watch faces are synched in a phone first.

gear s2 classic no option to answer calls ,.only reject

hi guys
im not getting any option to answer calls..
only option to reject from the watch
i know the watch has no speaker.but i thought it woudl allow me to answer like android wear..and then i speak on my phone
i tried googling..some said it worked before an update..does anyone know which version of the gear app allowed this?
or is there a way to fix it
i've checked and all permissions are given to the app
Mayur
mayurh said:
hi guys
im not getting any option to answer calls..
only option to reject from the watch
i know the watch has no speaker.but i thought it woudl allow me to answer like android wear..and then i speak on my phone
i tried googling..some said it worked before an update..does anyone know which version of the gear app allowed this?
or is there a way to fix it
i've checked and all permissions are given to the app
Mayur
Click to expand...
Click to collapse
This thread suggests that the option to answer calls on BT-only watches works only with Samsung phones: http://forum.xda-developers.com/gear-s2/help/question-answering-call-watch-t3251133
tstreete said:
This thread suggests that the option to answer calls on BT-only watches works only with Samsung phones: http://forum.xda-developers.com/gear-s2/help/question-answering-call-watch-t3251133
Click to expand...
Click to collapse
thanks for your reply and help. i did read that..but some people said it used to work..was wondering which version worked..
silly of samsung to disable this feature.
I still have an option to answer a call on my s2 classic. I hope it wouldn't just disappear like the messaging on the 4 app shortcut widget.
I recently went between an s7 edge and a pixel with my gear s2. I noticed I was no longer able to take calls on the watch when I went over to my pixel, but it was not a problem when using my s7 edge.
I figured it out. I don't know why, but I can say for certain that when a gear watch connects to a samsung phone, it defaults to the connection being a media and phone device (rather than the low-powered mode that, say, android wear watches do). Automatically. Always. On my pixel, the connection as a media and phone device must be initiated manually.
On my pixel I went to bluetooth devices and connected to my gear s2, which connected as a media and phone device. After that, the watch will answer phone calls on the watch directly. This all makes sense. The only difference is that on my pixel (anything other than my samsung phone actually), it does not default to connecting to the watch as a media/phone device (only low-powered peripheral).
Hope that helps.
I know this is old, but I wanted to offer a solution to the same problem I faced with a ZTE Blade Max. Goto bluetooth settings and click S2 in paired items then settings or options, then tick the option for phone audio. Problem solved!
cellfonepimp said:
I know this is old, but I wanted to offer a solution to the same problem I faced with a ZTE Blade Max. Goto bluetooth settings and click S2 in paired items then settings or options, then tick the option for phone audio. Problem solved!
Click to expand...
Click to collapse
Hi there! I've tried to use this solution but I can't find any kind of option as the one you suggest. I have a Xiaomi Redmi note 7. Is there any other option you can offer? Thank you so much for your time!
you have to change your build.prop to show a samsung device. cent remember where it is in the build.prop, but im fairly certain that this is the issue. This popped up pretty frequently back when the watches first came out and i had to do this myself as i was running an AOSP ROM on my old S5 when i got my first smartwatch (Gear 2 Neo) until i flashed android wear on it and no longer had the option to answer calls at all on my watch

Call App ?

Hi,
I am using the non-LTE version Frontier.
On Samsung site it says:
"*Bluetooth model requires Wi-Fi connection and a voice call app for phone-free calls."
When BT is connected , call works through the phone.
But when I disconnect BT and connect to the phone through wireless network, call is not allowed.
What may be the "voice call app" stated above? Where can we find it ?
Thx.
no ideas anyone ?
i am also looking for it (spotify also )
I'm also curious about this. Everyone who I have asked has no clue what this app is
arf8 said:
I'm also curious about this. Everyone who I have asked has no clue what this app is
Click to expand...
Click to collapse
On my phone, I use a call app called CSipSimple. You can get it on the Play Store. It is open source (code available for download) so maybe someone who knows how to program for Tizen could rewrite it for our watches. Hopefully someone has already started something like this.
I'm going to assume they will eventually release something official. By the time a developer gets around to developing something with all the bugs worked out it may be useless.
will they release something ?
are we assuming ? because what's written on the product page is not really explaining...
agree, they have really dropped the ball in the handling of this watch from logistics to support
any update on this? I tried to make call over wifi with my non lte s3 but this doesnt work. Any voice call app available? Im hoping that whatsapp or viber will come out with their own tizen app for s3.
nothing yet
They want to push the LTE version I'm assuming. Look for them to drag their feet when it comes to getting such an app out there.
has anyone reached out to samsung to find out if and when they will ever release this?
A quarter later and still no release info. No surprise Samsung drops the ball again
any news on that topic, I was chasing to get an information about this feature but the internet stays quiet about it...
is it someone caring about that feature, cause I am? Coming from the Gear S with sim capabilities I feel like a leftover (not possible to get the esim version in my country)
pitty
arf8 said:
A quarter later and still no release info. No surprise Samsung drops the ball again
Click to expand...
Click to collapse
Yeah, samsung drop the ball again. Their latest update saying there is going to support samsung internet for gear. Up until now, nothing.
Sent from my SM-N9208 using Tapatalk
Any updates on this? Has an app like WhatsApp, Line, Viper, Skype or similar been released to use as standalone from the phone? I.e. it would be great to make calls while in the gym and being only connected to the gym wifi and my headset Bluetooth.

Unbelievable. Oneplus claims that a bug is now a feature.

Here, check this out.
Me:
When two BT devices capable of telephony functions are connected, the second one connects as "Connected (no phone)", and its telephony function cannot be used.
Example (picture attached). If Huawei Watch is already connected, when Jabra Talk attempts to connect, it will connect as described above, and one cannot make or receive phone calls on Jabra Talk (but still can on the watch.)
Oneplus support:
Thank you for taking the time to send us this email as well as the screenshot that you provided. I understand that you want to use both of the Bluetooth devices for easy access and getting in touch with loved ones for helping us keep on track with our daily activities.
I would like to inform you that the OnePlus 6 can actually connect to two Bluetooth devices. However, by default, you can only choose one for making and receiving calls. Just choose which you preferred to use by toggling the "Phone calls" under each setting of the Bluetooth devices.
This bug was not present in 5.1.5. They introduced it in 5.1.6/7.
This bug is present in all Pixel phones because it's a buggy Google code that Google simply does not care to fix.
Samsung fixed this in their phones.
So, I am guessing OP had this fixed in 5.1.5, but then they just lazily copied and pasted that Google garbage code.
And they don't know how to fix it now. So now it's a freaking feature.
UNBELIEVABLE!
I have the same problem with my Huawei Watch and my cars hands free system
I tried to disconnect the watch with Tasker as soon as my hands free system connects, but it never worked reliable (because the watch connects again immediately and takes over the call functionality)
I guess we need to wait until we get Android Pie because as far as I know this problem is solved with Android Pie
MJFox78 said:
I have the same problem with my Huawei Watch and my cars hands free system
I tried to disconnect the watch with Tasker as soon as my hands free system connects, but it never worked reliable (because the watch connects again immediately and takes over the call functionality)
I guess we need to wait until we get Android Pie because as far as I know this problem is solved with Android Pie
Click to expand...
Click to collapse
I hope so. But I'm not that hopeful - I think it's a Google bug, and they simply don't care to fix it.
Meanwhile, I have to disable the phone functionality on the Watch so I can use my hands free car kit.
It's so disappointing, especially since this stuff always worked with Samsung phones, OOS 5.1.5 (the bug was introduced in 5.1.6/7) and even the early Pixel, pre Android 7.0.2.
nabbed said:
Here, check this out.
Me:
When two BT devices capable of telephony functions are connected, the second one connects as "Connected (no phone)", and its telephony function cannot be used.
Example (picture attached). If Huawei Watch is already connected, when Jabra Talk attempts to connect, it will connect as described above, and one cannot make or receive phone calls on Jabra Talk (but still can on the watch.)
Oneplus support:
Thank you for taking the time to send us this email as well as the screenshot that you provided. I understand that you want to use both of the Bluetooth devices for easy access and getting in touch with loved ones for helping us keep on track with our daily activities.
I would like to inform you that the OnePlus 6 can actually connect to two Bluetooth devices. However, by default, you can only choose one for making and receiving calls. Just choose which you preferred to use by toggling the "Phone calls" under each setting of the Bluetooth devices.
This bug was not present in 5.1.5. They introduced it in 5.1.6/7.
This bug is present in all Pixel phones because it's a buggy Google code that Google simply does not care to fix.
Samsung fixed this in their phones.
So, I am guessing OP had this fixed in 5.1.5, but then they just lazily copied and pasted that Google garbage code.
And they don't know how to fix it now. So now it's a freaking feature.
UNBELIEVABLE!
Click to expand...
Click to collapse
if Google's code is garbage, I suggest you stop using android and start making your own good code!
nabbed said:
I hope so. But I'm not that hopeful - I think it's a Google bug, and they simply don't care to fix it.
Meanwhile, I have to disable the phone functionality on the Watch so I can use my hands free car kit.
It's so disappointing, especially since this stuff always worked with Samsung phones, OOS 5.1.5 (the bug was introduced in 5.1.6/7) and even the early Pixel, pre Android 7.0.2.
Click to expand...
Click to collapse
I disabled the phone functionality too
I had a Samsung phone before as well (Note 8) and with that I had no problems with my hands free kit but instead the smartwatch lost the phone functionality after a few hours so I always had to reconnect it (basically the same problem but the other way round)... it's very frustrating that such a pretty basic thing doesn't work properly
I also tried this app: https://play.google.com/store/apps/details?id=org.myklos.btautoconnect
but it didn't seem to make any difference, it didn't seem to make anything at all
I read that Android Pie is able to connect to more than one Bluetooth headset at a time so this should fix the issue after all
kewlest22 said:
if Google's code is garbage, I suggest you stop using android and start making your own good code!
Click to expand...
Click to collapse
I had a Pixel XL for over a year. Only kept it for Project FI. Bug ridden POS.
Sold it for half going price just so I could feel clean again.
Even if Samsung *used* to have sluggish Touchwiz in the past, at least it didn't have deal breaking bugs.
Don't even have to make my own code - some XDA roms had fixed this bug, as opposed to Google.
MJFox78 said:
I disabled the phone functionality too
I had a Samsung phone before as well (Note 8) and with that I had no problems with my hands free kit but instead the smartwatch lost the phone functionality after a few hours so I always had to reconnect it (basically the same problem but the other way round)... it's very frustrating that such a pretty basic thing doesn't work properly
I also tried this app: https://play.google.com/store/apps/details?id=org.myklos.btautoconnect
but it didn't seem to make any difference, it didn't seem to make anything at all
I read that Android Pie is able to connect to more than one Bluetooth headset at a time so this should fix the issue after all
Click to expand...
Click to collapse
I am almost positive that if you had a somewhat similar problem on a Note 8, it's probably Google's fault.
I don't really use the 2 BT phone functionality for more than 30 min on average, but I've never had any problems on Note 7, GS6 or GS9, or even on a Pixel pre 7.0.2 android, when this bug was first introduced.
After 7.0.2, bluetooth stuff just broke everywhere. This bug, constant disconnects and reconnects, for some people music skips, for some doesn't even work, BT UI in Settings just crashing etc.
It's like Google replaced their BT programmer with a monkey at that point, or even a monkey's nephew.
So just because you cannot use 2 Bluetooth devices simultaneously to make phone calls, it's a deal breaker??? Lmao please please please go back to Samsung so we don't have to hear the whining anymore. Good luck with those bootloaders

How is the update process designed with Huawei Watch 2 (BT)?

Back a couple of hours, I had a chat and a call with the support Huawei stuff. Among other things about the update process of the Huawei Watch 2 (BT).
What the support staff told me, that there is no way to manually update (trigger an update by the enduser). "The system" of Huawei decides, when a serial number will get the updates. And it can take up to 8 weeks, until all "the system" has enrolled all the updates to the watch. When the watch will be factory resetted, all this will happen again.
In all my experience as a software developer, architect and as a normal enduser, this "process" was completely unknown by me. I would tend to say, that it is the worst user experience ever.
Today, I got the update to Wear OS 1.7 (from 1.6). As of supports statement, there are several updates in the line until Wear OS 2.0.
My question relates to this: What are your experiences (from recent buyers)? How long does it took for you to finally get a working watch?
PS: "working watch"... I also report an issue, that the Bluetooth internet tethering does not work as the watch did not define this scope in the Bluetooth handshake. From the phones view, the watch just cannot do tethering at all. Support staff told me, that is be fixed with Wear OS 2.0. So I will nearly have useless watch for up to 8 weeks until I get the 2.0 update. Yay I am not a couch potato, I do perform activities outside my WiFi network
I didnt quite get what your actual question is but as far as i know if you want internet connection and your watch is bt variant you can either connect through wifi or your phone's internet through bluetooth
And i geuss thats the case with every other smartwatch and OSs
Same issue here
Just got my watch this morning and it's stuck at wear os 1.7. When I search for updates on the watch it tells me there's no updates.
I've also updated all apps in the play store
Could anyone else shed light on this or is it just a matter of time?
Thanks in advance
Kianush said:
I didnt quite get what your actual question is...
Click to expand...
Click to collapse
How long did it took for you until you watch was usable (the 2.0 update)?
Outside WiFi zone, I cannot use my watch because I have to stick with 1.7 for as long as Huawei's system won't give me the update. So no internet over Bluetooth until I finally get the 2.0 update.
I have connection with bluetooth.
burnersk said:
How long did it took for you until you watch was usable (the 2.0 update)?
Outside WiFi zone, I cannot use my watch because I have to stick with 1.7 for as long as Huawei's system won't give me the update. So no internet over Bluetooth until I finally get the 2.0 update.
Click to expand...
Click to collapse
I do have connection via Bluetooth, my only qualm is the fact its not updating despiste the fact it should.
Weird it doesn't even find updates for the watch.
M3th0s said:
I do have connection via Bluetooth, my only qualm is the fact its not updating despiste the fact it should.
Weird it doesn't even find updates for the watch.
Click to expand...
Click to collapse
You have a Bluetooth internet connection or just a Bluetooth connection?
For example, if you explicitly turn off you watches WiFi, will Google Maps or Google Music (streaming, not downloaded files) work?
What is you Wear OS version?
burnersk said:
You have a Bluetooth internet connection or just a Bluetooth connection?
For example, if you explicitly turn off you watches WiFi, will Google Maps or Google Music (streaming, not downloaded files) work?
What is you Wear OS version?
Click to expand...
Click to collapse
Now i undrestand your issue.
I will give u a clear answer here
Huawei watch 2 hasnt recieved the wear os 2.0 update yet, and its 1.7 right now
Also from the day one i got this watch (one year ago which was many updates ago) this watch had no problem connecting to internet through bluetooth (as i mentioned in my first post here)
You just need to connect the watch to your phone and then turn on you phone's data connection which then the watch will use it and u will have internet connection (google maps/play store/ system update etc)
And also if u turn on vpn on your phone it will be also effected on the watch.
burnersk said:
You have a Bluetooth internet connection or just a Bluetooth connection?
For example, if you explicitly turn off you watches WiFi, will Google Maps or Google Music (streaming, not downloaded files) work?
What is you Wear OS version?
Click to expand...
Click to collapse
Yup, no issues whatsoever accessing data outside a wifi network
---------- Post added at 10:05 PM ---------- Previous post was at 10:05 PM ----------
Kianush said:
Now i undrestand your issue.
I will give u a clear answer here
Huawei watch 2 hasnt recieved the wear os 2.0 update yet, and its 1.7 right now
Also from the day one i got this watch (one year ago which was many updates ago) this watch had no problem connecting to internet through bluetooth (as i mentioned in my first post here)
You just need to connect the watch to your phone and then turn on you phone's data connection which then the watch will use it and u will have internet connection (google maps/play store/ system update etc)
And also if u turn on vpn on your phone it will be also effected on the watch.
Click to expand...
Click to collapse
Thanks for the clear explanation. Do we know when we can expect 2.0?
M3th0s said:
Thanks for the clear explanation. Do we know when we can expect 2.0?
Click to expand...
Click to collapse
No we dont, there is another topic regarding this matter titled "Wear os update"
So it seems to me that the Huawei Support ist knowingly lying to potential buyers.
The told me that the 2.0 update was already released and 2.1 is in planning (as announced by Google). And that there are several updates between 1.7 and 2.0 that my watch will pick up (become pushed) within the next 8 weeks.
What I see from your responses is that there were no updates in the past after 1.7..
And Huawei's update server decides, when to roll out (pushes) updates to the watch. Manual searches for updates will always be "already on newest release" because Huawei's update server don't work that way. At least this is what the support told me.
So to sum up... It seems that particular my watch have a Bluetooth issue since it does not announce tethering capabilities with the handshake. That is why, I cannot use my watch. Support stated, that this issue is known and already fixed with 2.0..
I get really angry with Huawei's support. You guys have pointed out so many points, that the support didn't told the truth. I had 3 contacts with different support staff. So this is not the accident of one individual.
burnersk said:
So it seems to me that the Huawei Support ist knowingly lying to potential buyers.
The told me that the 2.0 update was already released and 2.1 is in planning (as announced by Google). And that there are several updates between 1.7 and 2.0 that my watch will pick up (become pushed) within the next 8 weeks.
What I see from your responses is that there were no updates in the past after 1.7..
And Huawei's update server decides, when to roll out (pushes) updates to the watch. Manual searches for updates will always be "already on newest release" because Huawei's update server don't work that way. At least this is what the support told me.
So to sum up... It seems that particular my watch have a Bluetooth issue since it does not announce tethering capabilities with the handshake. That is why, I cannot use my watch. Support stated, that this issue is known and already fixed with 2.0..
I get really angry with Huawei's support. You guys have pointed out so many points, that the support didn't told the truth. I had 3 contacts with different support staff. So this is not the accident of one individual.
Click to expand...
Click to collapse
Yeah it's sad.
I was hoping wear os was going to be a different story than android and updates would be pretty consistent across watches.
I am now considering going back to my gear s3 frontier tyzen watch until such a time as Google decides to release a watch (if they ever do).
Say what you want from apple but at least they're consistent (I know they only have to cater for their devices) and watch os looks damn good and seems like the better watch experience you can have atm.
i agree, the updates for the watch are like they are for their phones, - non-existent - as usual they make good hardware but it's backed up by poor support and updates from them.
I just wish Google would hurry and release a smartwatch so can swap over.
burnersk said:
So it seems to me that the Huawei Support ist knowingly lying to potential buyers.
The told me that the 2.0 update was already released and 2.1 is in planning (as announced by Google). And that there are several updates between 1.7 and 2.0 that my watch will pick up (become pushed) within the next 8 weeks.
Click to expand...
Click to collapse
Watch 2 Sport LTE. Had 1.6, Did factory reset sunday morning. Received 2.1 today.
Yup update seems to have rolled out today
Got my update in Germany for BT a few minutes ago
Watch 2 BT with 2.1 update also for me ? watch is finally working ?
LTE version in Spain received now 2.1

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