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Unable To Remove Lock Screen/PIN

I'm not able to disable the PIN (or any security based lock screen; Password, Pin, or Pattern) and set the phone to just "Lock Screen" or even "No Lock Screen." The Face Unclock feature is also not available.
How do I remove the PIN (without a factory reset?)

UberSlackr said:
I'm not able to disable the PIN (or any security based lock screen; Password, Pin, or Pattern) and set the phone to just "Lock Screen" or even "No Lock Screen." The Face Unclock feature is also not available.
How do I remove the PIN (without a factory reset?)
Click to expand...
Click to collapse
Are you connected to a corporate Exchange email account? If so, I think the Exchange admin can require the lock screen and not let you turn it off.

dneiding said:
Are you connected to a corporate Exchange email account? If so, I think the Exchange admin can require the lock screen and not let you turn it off.
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Click to collapse
+1 This happened to me on my last phone, built in policy in MS Exchange. I think if you delete the account, you can get the options back.

dneiding said:
Are you connected to a corporate Exchange email account? If so, I think the Exchange admin can require the lock screen and not let you turn it off.
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Only company email account used on the account is accessed through Gmail.
The "Lock Screen" was the selected option, until I tested out the PIN. But then when I went back into setting, Lock Screen and the other two were greyed out. So I can't remove the PIN now.

Only company email account used on the account is accessed through Gmail.

It's because you locked the microSD card. I had the same thing right now with LG G2 Mini

See if any of these will work for you
http://en.miui.com/thread-5684-1-1.html

it's for rooted devices and I'm not rooted. just delete the micro SD protection
Sent from my LG-D620 using XDA Free mobile app

How do you delete micro SD protection? Can this be done without formatting the card?

Of course, because you do not format it. Settings/security/decrypt SD card storage.
of course that option will be shown if you encrypted the card before
I think that also works with phone encrypt so maybe that's why you can't delete pin
Sent from my LG-D620 using XDA Free mobile app

Do you have foxfi certificate installed?
Sent from my HTC6525LVW using Tapatalk

ChrisNee1988 said:
Do you have foxfi certificate installed?
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
i did not install anything.

Did you ever solve the phone lock problem?
I have the same problem as the one you've described in this thread. Did you ever come to a solution on this one?

Settings - security - crecredentials storage - clear credentials
Worked for me

me 2
This also just worked for me thanks
​
MrRedPants said:
Settings - security - crecredentials storage - clear credentials
Worked for me
Click to expand...
Click to collapse

jackie08 said:
This also just worked for me thanks
​
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Click to collapse
Ditto. Clear certificates.

figured it out
I managed to sort the issue out by clearing the credential storage on my device. It may not solve the issue for everyone.

UberSlackr said:
Only company email account used on the account is accessed through Gmail.
The "Lock Screen" was the selected option, until I tested out the PIN. But then when I went back into setting, Lock Screen and the other two were greyed out. So I can't remove the PIN now.
Click to expand...
Click to collapse
So I had this problem but only after this most recent update beginning may. And what I did was go to setting, then security, there should be a credential storage area. I cleared the credentials went back to lock screen and it wasn't greyed out anymore. I don't even know what activated this because all I did was add a pin just like you and then wanted it off and I couldn't. But I solved it. Hope it works for you. Good luck

To opt out, Go to Settings » Accounts» Remove Google and Corporate/Exchange account then restart device.
Now again go to Account and add Google account.
Now lock the phone and try to unlock with invalid PIN/Pattern for 5 times, next it will automatically open SnapView settings, there, remove SnapView.
That's it, Go to Security » Lock screen, enter the current PIN/Pattern, now it will display all other lock options....
100% working for Android Lollipop, others not sure!!

Bypass Samsung Reactivation Lock

I have successfully bypassed the reactivation lock on my brother's Samsung S6 running 5.1.1 (VZW)
1.) Use OTG cable and launch settings (https://www.youtube.com/watch?v=DJ8_qbj1DPQ)
2.) Open Accounts and add Google account
3.) Open Lock Screen and Security
4.) Open Find My Mobile
5.) Click http://findmymobile.samsung.com ( it will open up a browser)
6.) Search Google Play Store and launch it
7.) Google Play Store opens up and then search for KNOX and install it
8.) Launch KNOX and Register
9.) Now search for a launcher like APEX and when it is done click open (should take you to home launcher)
10.) Open up KNOX and MORE and KNOX Settings in the upper right
11.) Click Account
12.) Add SAMSUNG account ( I also added google account but dont think its needed)
13.) I then set KNOX stlye to Launcher and it restarted the UI
14.) On the Samsung Protection screen Log into the samsung account you signed into with in KNOX
You should be logged back into your phone

Confirmed working...thank you. But it doesn't seem to let you turn reactivation lock off so you can hard reset the device and not run into that sign in page again. When i go to turn off reactivation lock it prompts for my password and then just kicks me back into the "find my mobile" page with the reactivation lock toggle in the "on" position again. when i delete the Samsung account it says that it will turn reactivation lock off, but now all of the toggles are grayed out, including reactivation lock, which is still in the "on" position. Is there a way to turn it off after it is bypassed?

wbbjason said:
Confirmed working...thank you. But it doesn't seem to let you turn reactivation lock off so you can hard reset the device and not run into that sign in page again. When i go to turn off reactivation lock it prompts for my password and then just kicks me back into the "find my mobile" page with the reactivation lock toggle in the "on" position again. when i delete the Samsung account it says that it will turn reactivation lock off, but now all of the toggles are grayed out, including reactivation lock, which is still in the "on" position. Is there a way to turn it off after it is bypassed?
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Click to collapse
Thats weird. I was given the option to turn it off after I signed in. I also did a lot of other stuff like install Samsung+, froze setup wizard and other things I cannot remember and to my surprise I bypassed it. I dont have the phone anymore to play with.

bigshotrob22 said:
Thats weird. I was given the option to turn it off after I signed in. I also did a lot of other stuff like install Samsung+, froze setup wizard and other things I cannot remember and to my surprise I bypassed it. I dont have the phone anymore to play with.
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Click to collapse
Im not sure if you were using the same login once you bypassed the reactivation lock. Which may be why you were able to turn it off. I unfortunately am trying to bypass it because a phone was returned to me and the person had set up the reactivation lock and then hard reset the phone through recovery. So i am using a different email than the account that reactivation lock was originally set up on.
If anyone has any other methods to turn off reactivation lock it would be appreciated. Thanks.

wbbjason said:
Im not sure if you were using the same login once you bypassed the reactivation lock. Which may be why you were able to turn it off. I unfortunately am trying to bypass it because a phone was returned to me and the person had set up the reactivation lock and then hard reset the phone through recovery. So i am using a different email than the account that reactivation lock was originally set up on.
If anyone has any other methods to turn off reactivation lock it would be appreciated. Thanks.
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Click to collapse
It was a new account. My brother bought the phone on craigslist and factory reset it. It was locked so I did the above method and it worked.

bigshotrob22 said:
It was a new account. My brother bought the phone on craigslist and factory reset it. It was locked so I did the above method and it worked.
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Click to collapse
oh wow. then maybe something else you did worked. i am unable to turn off reactivation lock. i was able to get back into the phone and past the setup page where it prompts for the login, so that DID work and i thank you for that. Im just not able to turn reactivation lock off completely. I think that even though i bypassed it with my new account, the old users account is still on there and until i can sign in with their information and delete that account it'll be grayed out and in the "on" position.

wbbjason said:
oh wow. then maybe something else you did worked. i am unable to turn off reactivation lock. i was able to get back into the phone and past the setup page where it prompts for the login, so that DID work and i thank you for that. Im just not able to turn reactivation lock off completely. I think that even though i bypassed it with my new account, the old users account is still on there and until i can sign in with their information and delete that account it'll be grayed out and in the "on" position.
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Click to collapse
Well that's unfortunate. At least you can use the phone again though. Thanks for your response.

wbbjason said:
Confirmed working...thank you. But it doesn't seem to let you turn reactivation lock off so you can hard reset the device and not run into that sign in page again. When i go to turn off reactivation lock it prompts for my password and then just kicks me back into the "find my mobile" page with the reactivation lock toggle in the "on" position again. when i delete the Samsung account it says that it will turn reactivation lock off, but now all of the toggles are grayed out, including reactivation lock, which is still in the "on" position. Is there a way to turn it off after it is bypassed?
Click to expand...
Click to collapse
bigshotrob22 said:
Thats weird. I was given the option to turn it off after I signed in. I also did a lot of other stuff like install Samsung+, froze setup wizard and other things I cannot remember and to my surprise I bypassed it. I dont have the phone anymore to play with.
Click to expand...
Click to collapse
This is GREAT. So, I've moved forward a little bit. Was able to register my samsung account and thereby log into the phone via samsung reactivation lock! So, that's a start. I did run into the issue of still not being able to toggle off reactivation. So, I logged into FindMyMobile and found that the reactivation lock" command works, attempting to disable the lock via find my mobile would send back an error stating it couldn't contact device (I'm doing this all without a sim but connected to to wifi. So, I've just tried to pull a factory reset on the phone via findmymobile and that triggered the phone to reset, I was stil greeted with the reactivation though. I'll report back once I"m done with setup and stuff; I gotta run out for coffee right now.

ZeroLovesDnB said:
This is GREAT. So, I've moved forward a little bit. Was able to register my samsung account and thereby log into the phone via samsung reactivation lock! So, that's a start. I did run into the issue of still not being able to toggle off reactivation. So, I logged into FindMyMobile and found that the reactivation lock" command works, attempting to disable the lock via find my mobile would send back an error stating it couldn't contact device (I'm doing this all without a sim but connected to to wifi. So, I've just tried to pull a factory reset on the phone via findmymobile and that triggered the phone to reset, I was stil greeted with the reactivation though. I'll report back once I"m done with setup and stuff; I gotta run out for coffee right now.
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Awesome. Hopefully you can get it. I wish I still had the device to tinker with it more. Goodluck

Ugh.
bigshotrob22 said:
Awesome. Hopefully you can get it. I wish I still had the device to tinker with it more. Goodluck
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Click to collapse
Still working on it. Still can't disable reactivation lock, not through the FindMyMobile site nor through the device. Attempted closing Samsung account (fun fact, when you close your account there it doesn't get completely closed!) and still nothing. Will update upon further movement. Until then, looking for more information.

Slowly forward.
ZeroLovesDnB said:
Still working on it. Still can't disable reactivation lock, not through the FindMyMobile site nor through the device. Attempted closing Samsung account (fun fact, when you close your account there it doesn't get completely closed!) and still nothing. Will update upon further movement. Until then, looking for more information.
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Click to collapse
So, I broke down and emailed Samsung. Recieved instructions and was able to rid myself of the Reactivation welcome screen, Hooray, yeah? Well, not quite. Now I'm no longer able to add my Samsung account (via either accounts page nor FindMyMobile, annnnnd the reactivation lock is listed as on and greyed in that menu. Strangely enough, the phone asks me to set my lock screen every time I restart it.
Directions followed to get me to this point, from the last point:
1: Settings > Applications> All> Samsung Account > Clear Cache (was told to clear Data but that option wasn't available)
2: Accounts > Samsung Account > Sleect Account > Menu > Remove Account
You'll get a message that the account will be removed and reactivation locked will be removed yadda yadda. Your phone will not restart.
I've restarted the phone a few times and also into ODIN/Download mode and Reactivation is still enabled.
God, I hate this phone and am super glad that I don't own it. **** Samsung, for real. (**** Verizon too). Will report back if I can make anymore progress.

any progress on this?

Headaches continue
lildaver said:
any progress on this?
Click to expand...
Click to collapse
Nope, best I can get is being able to get into the phone using my samsung account (original problem) but then every boot it asks you for samsung account. Beyond that I can disable the query for samsung account on boot.
Both have no way of disabling the reactivation lock via settings or via the findmymobile site. Both do not allow you to completely factory reset the phone. Both do not allow you to pave over the os with a factory image. Upon attempt of factory reset the system will ask for samsung account again on boot.

ZeroLovesDnB said:
Nope, best I can get is being able to get into the phone using my samsung account (original problem) but then every boot it asks you for samsung account. Beyond that I can disable the query for samsung account on boot.
Click to expand...
Click to collapse
I was able to remove reactivation on one Galaxy S6 edge running 5.1.1 but unable to repeat it. Installed Samung+ and disabled setup wizard like suggested. After inputting Samsung account information in the Setup Wizard it asked to enable Reactivation lock, unchecked it and it was off. Have not been able to do it again on a different S6 edge 5.1.1.

Hi,
I've been asked to repair one with the reactivation lock on Android 5.1.1 and this guide worked perfectly. Thanks.
I also had to make an OTG cable from an old charger brick and cable, which was a PITA but finally got it reset.

Glad its working for y'all.

at the last step its asking again for the samsung account ? anyone got past this ?
Nevermind, the password i provided was wrong. This guide is sick, its working, thanks a lot, cheers.

bigshotrob22 said:
Glad its working for y'all.
Click to expand...
Click to collapse
my knox cannot be installed because a costum OS has previously been installed in this device ??? what to do ...
when i click to add samsung account from settings it "back" me to settings again ?

Thank You!
After searching everywhere it didn't seem that the methods I could find were working until I found this post, thanks

Worked with a combinations of tuts. This one made it a success.

Stolen S7 with no passcode lock - anything preventing the thief from using it ?

Hello,
A friend of mine had his Galaxy S7 stolen. The phone had no passcode or fingerprint set up, but it did have a Google account and a Samsung account set up.
While initially the phone did appear in the "find my phone" section of the Samsung account, now the Samsung account reports that no phone is registered. The phone could never be located after it was stolen, either via the Samsung service or Google service. Lock requests have been issued on both accounts, but I kind of doubt that they will have any effect ?
My question is: is there anything preventing the thief to use the phone ? Anything preventing the thief to reset it/reflash it and use it like it was a new phone ?
I did read that on iPhones, you cannot reset it/reflash it without entering the iCloud password, is some similar protection available for the S7 also ?
Thanks !

Did you try google's device manager to wipe the device
Sent from my SM-G930S using Tapatalk

Google's Android Device Manager or Samsung's Find My mobile.

davebugyi said:
Google's Android Device Manager or Samsung's Find My mobile.
Click to expand...
Click to collapse
That's only if you turned them on. I think by default they are off. I know they are off on mine.

midnightrider said:
That's only if you turned them on. I think by default they are off. I know they are off on mine.
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Click to collapse
Then he can say bye-bye to the phone

davebugyi said:
Then he can say bye-bye to the phone
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Click to collapse
I think you can say goodbye to any stolen anything. It's rare to get anything back and even more rare to get something back in any kind of condition that you would actually still want it.
Anyway can't somebody who knows start a wiped/locked phone in recovery and reflash and fix it?

Call your phone service and block the phone IMEI, this will put it on a black list and never work as a cellphone again.

katananja said:
Call your phone service and block the phone IMEI, this will put it on a black list and never work as a cellphone again.
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Click to collapse
He's going to need some paperwork to prove he owned it. And also if he blocks it and does get it back it won't be useful.
About the only thing you can do is lock your own phone so if somebody does steal it at least they don't get all your personal data with it.

The chance for him to get his phone back is minimal since he didn't use any basic security from the beginning.

katananja said:
The chance for him to get his phone back is minimal since he didn't use any basic security from the beginning.
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Click to collapse
Security doesn't get you your phone back. It just keeps people from getting your info.

midnightrider said:
Security doesn't get you your phone back. It just keeps people from getting your info.
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Click to collapse
But security block people from using your social network, email, contacts, data, personal information, etc, etc.

katananja said:
But security block people from using your social network, email, contacts, data, personal information, etc, etc.
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Click to collapse
So you agree with me? Because that's what I said. You even quoted it

Google FRP

I got my uncle a GP 3a XL last July and he Passed in October and I got a few of his things and the google pixel is locked given I do not know his password for his gmail nor his number active any longer. Any hope of unlocking it and use it or toss in a box for keep sake?

You can use it by just wiping it, though you would lose his data. Are you trying to retrieve data or just simply make the phone usable?

I would like to use the phone.

Wiping it wouldn't bypass frp (hence the name "factory reset protection"). Maybe since it was your uncle's, you could info his gmail then set a password, then you could log into the phone.

I believe there is a process through Google to get the email password reset or cleared but you would need to submit a death certificate

adm1jtg said:
I believe there is a process through Google to get the email password reset or cleared but you would need to submit a death certificate
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Click to collapse
I thought it might come to that.. I know his email but obviously not his password..

41rw4lk said:
Wiping it wouldn't bypass frp (hence the name "factory reset protection"). Maybe since it was your uncle's, you could info his gmail then set a password, then you could log into the phone.
Click to expand...
Click to collapse
you could also use this method https://youtu.be/hxp7h6RjK3U

As of march 2022
doesnt work any more

password required

It looks like my wife's phone updated overnight, now she has no access as it is asking for a password, which she never had. Anyway to fix without hard reset?

She doesn't have a screen lock on the phone?
Could it be asking for her Google or Samsung password?
Sent from my SM-N986U using Tapatalk

rsacipher said:
She doesn't have a screen lock on the phone?
Could it be asking for her Google or Samsung password?
Click to expand...
Click to collapse
No screen lock, tried Google and Samsung passwords, nothing worked. Ended up doing a factory reset

rsacipher said:
She doesn't have a screen lock on the phone?
Could it be asking for her Google or Samsung password?
Click to expand...
Click to collapse
No screen lock, tried Google and Samsung passwords, nothing worked. Ended up doing a factory reset

joe12401 said:
No screen lock, tried Google and Samsung passwords, nothing worked. Ended up doing a factory reset
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Click to collapse
You can login to Samsung cloud and remove a lock screen remotely. I know it's after the fact now but remember that next time.