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Is receiving emails while in stand-by possible?

I've noticed my TP doesn't receive emails when the phone is in stand-by, even if an automatic send/receive schedule is set. This makes it completely useless to me. I mean, what's the point of automatic send/receive schedule, if the phone will be in stand-by 90 % of the time (or for 2 hours straight)? Is there any way to get notifications of new emails even if the phone is in stand-by?
Thanks

Mine works
U have send and receive every 5 mns

Strange, it does work for me (on a POP account with auto send/receive every hour). E-mails come in at night, for instance. They just don't make the phone come out of standby or turn on the screen, but the white LEDs around the centre button provide a visual notification.
You could edit the notifications (settings -> sounds and notifications -> second tab -> new e-mail) for a more persuasive signal (vibration).

Are you referring to cellulair download or WiFi download? Remember that WiFi is disabled upon entering standby, unless otherwise configured using Advanced Configuration Editor. For cellulair download the right network connection must be selected if WiFi was used before. Are you able to receive emails on the proper automatic schedule if you don't put / allow the device to go into standby?

hotmail also works fine with the setting - update when message received (options set in windows live). In fact hotmail acts as a very good push service for those of you that want delivery of email as it arrives.

Hmm, thats odd. I have two IMAP accounts, and neither update when the device is in stand-by. I'm using 3G data connection to update. I sent myself an email, put the device to stand-by, and waited. Send/receive was scheduled for every 5 mins. After absolutely no activity in about ten minutes, I woke the phone. A little after that I get a sound & popup notifications of a new email. Also, the LED around the centre button start to flash. If I don't allow the phone to enter stand-by, it receives new messages as it should.
Well, at least it should work. I was afraid there for a while that this was a feature rather than a bug. Hopefully it'll get fixed with a ROM update at the latest. I'm using standard 1.90.401.1 WWE at the moment.

this was a problem we had with the kaiser....hopefully we dont have the same problem here...

Well, this is interesting. I turned off HSDPA/HSUPA (I have an upper limit of 384 kbps anyway), and enabled automatic send/receive when roaming. After this the auto s/r works also in stand-by. Good enough for me!

Hm hey guys,
I'm facing the same problem with my Raphael.
I get my emails forwared via MMS from O2 Germany. Problem that I just realized now, I only get them when I turn my phone on.
So if someone sends me an email at night, I get the MMS with it in the morning when my alarm turns on. Isn't too bad but still a little annoying - what can I do?

VZW TP2 Exchange Sync Issues

I have VZW TP2 and I use an exchange server to sync my email, contacts, calendars and tasks across my mobile phone, desktop and laptop.
For some reason, on this phone, it doesn't update certain things that I've done of my desktop or laptop for a while. I even manually go into active sync and click "sync now" and it doesn't update.
For example, if I'm on my desktop or laptop and I delete a message in my inbox, it won't update on my phone until it receives another message. Even if I click "send & recieve" in Outlook on my desktop/laptop and then manually click sync on my TP2, the email won't dissapear until another message is received. Also, today I deleted a calendar appointment on my laptop (which was for today) and even after many syncs on both my laptop outlook and on my TP2 via active sync/send recieve etc, the appointment is still showing up on the homepage screen and in my calender.
Anyone ideas?

I am having trouble with mine syncing as well. In Activesync, I get an error saying something about the server not being able to be reached. It may be an intermittent connection problem. It was working fine up until a few days ago. Also, make sure in your Schedule in Activesync is set to 'As Items Arrive'.

I had a problem with syncing then realized from some dumb reason the default option on off hours was manual sync and not "push", after making that change my issue stopped.

this is not a question of configurationi...
i have activesync set up for as items arrive in peak AND off peak. all days are checked, and for safe measure - peak time is from 12a to 11:59pm. so i'm covered there.
BUT i have the same delay issue. i can sent a test email from another email account on my deskto TO the exchange inbox on my device. i will watch it arrive almost instantly to the web portal of that same exchange inbox...but wait 10, 15, sometimes 20 minutes for the device's activesync to "wake up" and decide to sync on its own to retrieve that test message.
totally ridiculous.
yes, it is "push", but it's CLEARLY not instand (or even "immediate") push. certainly not comparable to a blackberry (which i despise and refuse to use).
so far, htc, verizon, and my hosted exchange company have been unable to offer a solution. i'm told, "a 5 to 10 minute delay is totally acceptable when using activesync exchange".
that is totally UNACCEPTABLE in the professional world.
i would go back to using goodlink (as i did with my old xv6800, befoe upgrading to the tp2), but it doesn't work well with touchflo 3d. and to be honest, what's the sense of using the tp2 if you can't enjoy the the new interface?
anyone have any suggestions? can this be fixed??????

The delay in syncing emails getting deleted is common. I don't know this for sure, but I'm pretty sure I read that receiving a new email is the trigger to sync all changes in the mail folders.
As far as it taking 10 - 20 minutes to get new mail, that does not seem normal. I get new mail on my TP2 before they show up in my inbox on my desk and I have on all the "direct push" phones that I've had. Are there other users on your Exchange server you can compare to? That way you'd know if it were just you or the server.

here's a solution!
after speaking with trusted friends and valued forum members (thanks guys for your input), i've decided to ditch "the message center" (the aforementioned exchange hosting company that gave me that "acceptable email delivery" crap). i opened a newa account with another company that advertises IMMEDIATE email delivery via activesync. wish me luck!

I've been syncing mine with an Exchange 2007 Environment that I setup personally and I have had no problems with my Touch Pro 2. Everything has synced just fine. Make sure you double check all of your settings on your phone and if need be on the Exchange Server itself.

my company uses exchangemymail.com for our email hosting. We have a ton of mailboxes using all sorts of devices. blackberry, wm, iphones. I use tp2 via echange active sync. I get emails near instant. calendar updates are near instant. deleted items needs a new email to trigger syncing as I believe that is the way it just works.

Deleting emails from phone while keeping them on the server.

My sister recent went from a Blackberry to a Thunderbolt. She liked how on the BB she could delete an email off her phone and still keep it on the server and wants to know if it's possible to do this on the Tbolt. She doesn't use gmail. It's a Cox Communications email account. Is it possible to do this on Android?
Sent from my PC36100 using Tapatalk

Stolen from another forum (original post regarded an EVO - but likely applies to all Android OS phones.
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Mail accounts use one of 3 protocols: Exchange, IMAP and POP. Both Hotmail (as of a few weeks ago) and Exchange use over-the-air (Active) sync technology so when you delete a message on your phone, it's removed from the server and thus your client program as well (web/Outlook). IMAP also supports a similar 2-way update.
In order to only delete messages off your phone but not the server, you need to set up your mail accounts with POP instead. POP downloads a copy of and sends mail to/from the server -- nothing else. Hotmail supports POP but your Exchange server may or may not (a lot of larger companies policies do not). You'd have to contact the Administrators to find that out.
If they don't allow POP on Exchange, then ask if they can forward a copy of your mail to another public mail service, like Gmail. Then you can add the Gmail account to your phone via POP.
Remember, if you still want to sync your Contacts and Calendar with Exchange, you need to keep those and just uncheck Mail instead of deleting the Exchange account entirely.
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My 2c:
Not sure if it will work - I personally just delete on the fly, be damned the server. However, when I had an old LG v11000 (Envy Touch) I had the VZW email service on it - and even if I deleted from the phone, it was sitting on the server when I logged into Gmail. It was set up "POP3" style.

IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.

VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
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Is that under the phone settings?
Sent from my PC36100 using Tapatalk

I believe its under settings int he mail app. as in go to the mail app then press menu more settings etc to get there as listed.

not sure about your email client but doesnt imap do that or you can choose to change it how you want it

VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
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Click to collapse
That worked. Thanks.

Glad I could help. Sorry didn't see your previous post till now.

VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
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Click to collapse
I am having the same, or a similar problem. On my PC I use POP3 to access my mail; the ISP recommended using IMAP on the HTC (with different "in" and "out" mailbox settings for the HTC IMAP i.e. on the HTC two different settings for in and out). Was working fine but then found that messages I had received on my HTC were not appearing on my PC when I got home (my PC had been off, usually it is on, syncing every 2 minutes). I think this is because I had deleted them from my HTC in the meantime.
Trouble is, there is no setting ""delete mail on server" to check or uncheck under mail/menu/more/settings/send & receive, so I cannot follow the above advice. Only Mail size limit, Update schedule, Download options (it's not in there), Auto download message, Folder to sync, Reply with original text and Always bcc me.
What am I missing please ? Software says it is Android 2.3.3.
Thanks in advance.

I use K9 mail and go to more/settings/fetching mail/when I delete

I am flummoxed. I changed the HTC settings from IMAP to POP and did some tests; nothing being deleted ie still available on server. But when I looked at "Send and receive" options, I now have a list with 2 new option, inluding ""delete mail on server". It was not there before. Honest !!
I have been bak and re-set the thing to IMAP, and then the option about deleting from the server disappears again. So I am not going mad. But why should the options be different ?

low on memory
My father In-law has a Thunderbolt and is constantly having a low on memory issue on his phone.. When I go and look at his app's, his exchange is hogging up 2.6 gigs of memory while everything else (APPS) is using only KB'S of memory nothing big.. How would I be able to transfer his exchange email to the SD card,, He has a 32 gig card with 26 gigs of it being free.
Thanks for your help.

[Q] Email

Does scheduled email check work while on wifi only? I booted up phone without sim, connected to wifi and set to check email every 10 min. I did get 2 emails but no notification and no unread email count. Only when I opened email app, notifications worked and email count appeared.

bump bump bump

You should use Push email really.
Push email does a http request to the server with a long timeout, 30 mins I think. When it timesout it does another. So if you're getting no email, nothing is really going on. When you get an email, the http request is responded to telling your phone it has an email.
If you have it polling every 10 minutes, imagine an hour you get no email. It connects to the server, does all the checking, 6 times an hour.
In the same hour with Push email, your phone does two http requests that timeout.
The amount of data transferred, and the impact on battery, etc, is much worse with polling than Push!
Not a lot of people seem to be aware of that!

chrisw99 said:
You should use Push email really.
Push email does a http request to the server with a long timeout, 30 mins I think. When it timesout it does another. So if you're getting no email, nothing is really going on. When you get an email, the http request is responded to telling your phone it has an email.
If you have it polling every 10 minutes, imagine an hour you get no email. It connects to the server, does all the checking, 6 times an hour.
In the same hour with Push email, your phone does two http requests that timeout.
The amount of data transferred, and the impact on battery, etc, is much worse with polling than Push!
Not a lot of people seem to be aware of that!
Click to expand...
Click to collapse
Are you serious about this? I thought PUSH mail will drain battery quicky than does you checking every 5/10mins.

cenwesi said:
Are you serious about this? I thought PUSH mail will drain battery quicky than does you checking every 5/10mins.
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I think it will drain it faster polling every 10 mins. I've got 2 email accounts atm on push and they don't seem to have any negative impact on the battery. In fact when I had my work exchange email account on and set to poll every 30 mins the battery was a lot worse.

Its still doesn`t answer my question - why on iPhone I had unread email count on the MAIL shortcut, but I don`t have one on Sensation? Are there any special settings I need to do? Maybe it doesn`t work just on WiFi?

cenwesi said:
Are you serious about this? I thought PUSH mail will drain battery quicky than does you checking every 5/10mins.
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Click to collapse
Nope, as long as your phone is connected to the mobile network then the mail server is pinging back to the phone to say "I've got mail for you". You only transfer the data for your mails in total. For the polling method, as well as transfering the mails, you're transferring data every time you poll and there's no mail.
Just googled to see if I could get the definitive answer and it's amazing how many people still say it the wrong way round, "don't use Push it'll drain your battery".
I'm hoping some expert can back me up on this though, so I'll say I'm 99% sure to cover myself..
To the OP, sorry, I was kind of answering your question in a roundabout way - why not try using Push email to see if it works that way? You'll save on battery life as well.

chrisw99 said:
To the OP, sorry, I was kind of answering your question in a roundabout way - why not try using Push email to see if it works that way? You'll save on battery life as well.
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See this picture, isn`t that MAIL shortcut on desktop PUSH email?
http://www.tracyandmatt.co.uk/blogs/media/tracyandmatts_blog/windowslivewriter/htcsensationpressrelease_6840/htc-sensation_3view_2.jpg
My iPhone used to check email every 15 min, beep and show unread email count on MAIL shortcut.
Can Sensation do the same?

rbs_uk said:
See this picture, isn`t that MAIL shortcut on desktop PUSH email?
http://www.tracyandmatt.co.uk/blogs/media/tracyandmatts_blog/windowslivewriter/htcsensationpressrelease_6840/htc-sensation_3view_2.jpg
My iPhone used to check email every 15 min, beep and show unread email count on MAIL shortcut.
Can Sensation do the same?
Click to expand...
Click to collapse
That mail shortcut just fires up the app. Once in the app, press menu key -> more -> Settings -> Send & Receive -> Update Schedule to see if you are on push or a poll.
There's also Notification Settings which says whether to notify you , play a sound, vibrate, etc.

chrisw99 said:
That mail shortcut just fires up the app. Once in the app, press menu key -> more -> Settings -> Send & Receive -> Update Schedule to see if you are on push or a poll.
There's also Notification Settings which says whether to notify you , play a sound, vibrate, etc.
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Click to collapse
I don`t see "poll/push" settings anywhere

Why Sensation created these folders in my gmail? Any idea what settings I need to change?
http://img688.imageshack.us/img688/8767/scras.jpg

Manual email sync

I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?

I had the same problem. Only way I could keep it from syncing was to turn sync completely off in the email app's settings. Then turn it back on when I wanted to manually sync.

Same problem with manaul sync of email
Bought my S7 today and have discovered the same thing. Setting sync schedule to manual does not seem to have any effect. If Sync account is on, I get mail; it's if off, I don't. I'd like to set Sync account to on, then request mail when I want it. The pdf manual reads 'To manually retrieve emails, swipe downwards on the screen.' But if Sync account is off, swiping down doesn't retrieve emails, and if Sync account is on, the emails are downloaded before you swipe.
Bug?

Sir_Eagle said:
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
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Click to collapse
Move your Gmail account to the stock email app and you can set it however you need. It would be easier to have all accounts in one place anyway.

Sir_Eagle said:
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
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Click to collapse
Have you tried through Settings > Accounts long press on Google and turn off Automatic Sync in there for G-Mail and any other Google services you don't want to sync automatically.
Then when you open the G-Mail app just pull the screen down to update your messages which will sync manually.

pixel_junkie said:
Move your Gmail account to the stock email app and you can set it however you need. It would be easier to have all accounts in one place anyway.
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Click to collapse
I have recently added Gmail to the stock email app.
ag4751 said:
Have you tried through Settings > Accounts long press on Google and turn off Automatic Sync in there for G-Mail and any other Google services you don't want to sync automatically.
Then when you open the G-Mail app just pull the screen down to update your messages which will sync manually.
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Click to collapse
If you turn auto sync off, it will nor sync by pulling screen down.

Sir_Eagle said:
If you turn auto sync off, it will nor sync by pulling screen down.
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If you turn it off then when you open your gmail app and slide the screen down you will see the circle icon rotating and any new emails will be loaded into you inbox, I know it works because I use it, if you have no new emails nothing will change.

Sir_Eagle said:
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
Click to expand...
Click to collapse
Same here. For the gmail account I use the gmail app. For the other two accounts (one is yahoo one is work POP account) i use the S7 stock email app. The stock email is better for me as it allows me to sort by unread and select all. All set on manual but keeps synchronizing. Very annoying...

ratacit said:
Very annoying...
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Yes it is. And there doesn't seem to be a way to fix it.

LGLemay said:
Bought my S7 today and have discovered the same thing. Setting sync schedule to manual does not seem to have any effect. If Sync account is on, I get mail; it's if off, I don't. I'd like to set Sync account to on, then request mail when I want it. The pdf manual reads 'To manually retrieve emails, swipe downwards on the screen.' But if Sync account is off, swiping down doesn't retrieve emails, and if Sync account is on, the emails are downloaded before you swipe.
Bug?
Click to expand...
Click to collapse
I have the exact same problem.
I want manual sync (no automatic sync) for my work email after 17:00, but I want to be able to open the app and browse emails offline (WITHOUT the app instantly triggering a sync). This worked in my S5 but has now changed in S7.
Agree that it is a bug!
Simon

Any suggestions??? More bugs - bought S7 -just set up my business email as POP3 (yahoo small business with email on Yahoo server) thru email that comes with S7. Want all my emails from my email acount on phone - several years of them that amount to under 2GB (sometimes need see all conversations from past with client while not hear laptop in home office) and then want to sync every 15 min and have new emails sent to phone - (on laptop use microsoft outlook set up as pop3 to leave on server when download). Also since I am starting new bus but want to see emails from old bus only way to do on phone is Pop3 (if stop paying Yahoo yearly fee will delete emails from its server for that email account). My old Blackberry did this perfectly - downloaded all , then every 15 minutes just downloaded new when synched and could just flick thru them. In prior Samsung S (did not own one) used to have setting in synch to "period of time" to sync - in S7 now asks "how many emails to load"- even if set on TOTAL does not seem to be willing to download all my emails. to the phone. Only loaded three months then went back while phone still on, and only one month shows. Whole purpose of Pop3 is to download ALL emails in an email account. Then when delete an email deletes from phone and server. Any fix for this anyone knows? If this just a limit in the native email app in phone or in Android OS so in all phones? If just this app anyone know an email app for non-exchange and exchange servers that will permit you to download ALL emails in email account set as pop3?

Yes - this sucks - I have used a note3, note4 and the manual sync rmail works great - I tried a note5 and it would sync automatically (even though I set it to only manual sync) I KNOW how to so this (since I did it with the note 3&4. ---- the note 7 also has this problem - WHY didn't samsung fix it? It's ANNOYING to be woken up with email alerts, and it's annoying to have to turn sync on and off. We paid a lot of money for this phone - it should work.... come on Samsung......