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Hello all, i have had my HTC sensation 4G (on Bell) for just over a month and a few days ago i started losing my connection to the network intermittently. Super annoying. Anyways i tried deleting some recent apps, figured that might be the issue but nope didnt help. It happened about 3 days in a row until i finally did a Factory Reset on the phone. It worked fine for a bit and then began stopping its connection to the network. Anyways super frustrating, i read some forums about tunring ciphering on and off, i tried that didnt work... needless to say im chapped.
Sorry for the length, but basically wondering if anyone knows how to fix this as its to late to return the phone and i have read through similiar forums on other phones
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
charronegro1971 said:
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
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This. The phone seems to have trouble (on the stock kernel at least) when switching data from wifi only to cell when cell is turned off. This happens to me when I use wifi calling. The solution I came up with was to connect to a wifi network then turn on mobile data in the quick settings manually. Works every time for me.
HTC really needs to fix this.
Under mobile network in wireless settings, enable always-on mobile data.
This somehow fix my connection whereby it hampers with JD app by not turning on when it needs to.
Thanks for the help guys. I did also recently install a "battery optimizer: in Droid Utilities or soemthing like that, although i did a factory reset. ill try and do a full battery cycle like you mentioned and see if that helps
so the phone worked fine on the weekend, and even friday and i thought it was cause i stopped using a non "htc" charger and got rid of Android Utilities. but now its Tuesday again and like clockwork at 1pm it just stops connecting, if i reset it i get network for a few minutes and then boom out again. Very frustrating mid work day to be without my phone for hours on end. Dont know what to do.
Are you using WiFi at the time it goes out?
Sent from my HTC Sensation 4G using XDA App
No i havent been, not allowed to use private phones on the corporate wireless, but so far i havent found a problem with it switching between wi-fi and H+ while at home.
I have a feeling that Bell Canada may be updating the network or something in the area but they havent said anything both times i called and i asked. so who knows. Its just to much like clockwork for me to think it would be the phone, but who knows.
So i believe i have this figured. I talked to tech support once again yesterday and i point blank asked if it was network problems he said no (3rd person from bell to tell me this) then reccomended i get a sim card change if that didnt work he said send the phone in for repair.
So i went to the downtown bell store talked to the girl, explained why i needed to replace a brand new sim, and she told me that it was because Bell doesnt have towers downtown they share the Telus towers, however because of network bottleneck bell users get less priority and thus i cant use my phone... Not only is this unnacceptable for a phone company to not provide service DOWNTOWN in a major city but having denied it multiple times forcing me to troubleshoot for hours and spend almost an hour talking to bell representatives...
NOT HAPPY. Bell - 5 in my books, lucky my contract is up in a few months and i can switch to telus where i will be able to get signal downtown...
So I recently bought the girlfriend a Samsung Galaxy S 4g. Definitely a bit different than the Evo in terms of the overall process. It didn't help that I started out in the Vibrant forums somehow...
Anyway. As it stands right now I have her phone all rooted and it has CWM and I'm using the Valhalla ROM. The issue is that she doesn't have data.... and when I go into wireless networks and check out the mobile networks and such, I can never actually see T-Mobile. If I search I can see AT&T, which I connect to and I start roaming. If I do this I still don't actually have internet. I can't use the market, or the web browser or facebook or anything that requires data. The browser will sometimes redirect me to some web2go website, otherwise it just times out or says it can't connect to the server.
So does anybody know what's going on? Please let me know if you need any more details.
I've never had trouble like this between my Evo, or my Epic 4g Touch or any friends phones. I've also tried going back to 100% stock unrooted GB and I still have the exact same problem. The ROM doesn't seem to matter, neither does being rooted.
Since you are running Valhalla bring down the notification bar and make sure you have the data toggle on.
Yep, it's definitely toggled to on. I even cycle airplane mode and make sure it's on afterwards.
Only other thing I would suggest is a factory reset. The phone should be picking up the T-mobile network without any problems. But if rooted or not and on stock vs custom rom the issue remains you may just have to set it back to stock and send it in for replacement.
And I know this is a silly question but make sure you call T-mobile and verify that this line has data plan. It has happened in the past when I added a line that it wasn't provisioned correctly and out of the blue the data stopped working. The service was automatically removed due to a reps mistake.
Check your APN settings. Should be T-Mobile's, if not then that's what causing the issue. Just look up for those on google.
Sent from my SGS4G using xda forum app
My APN settings are correct. I've now tried several other APN settings though, and this hasn't helped.
I know this phone is on a data plan. It's on the $50.00 a month prepaid. It did work when we got it, and after it was rooted. I just noticed recently that it stopped working, and I'm not sure at what point it happened, and if it has anything to do with what I've done.
I called tmobile and they said they couldn't see any network related issues going on. Just my phone not connecting, so it was made a ticket for the engineers I guess haha. They are supposed to work on it, and they usually will either fix it and never contact you, or call you if they need you to do something.
Bump.
I've been in really good service areas with full bars T-Mobile and I still don't have internet. So I really don't know what's up. The "T-Mobile engineers" haven't called me back or fixed anything yet.
I'm about to bring myself back to stock and bring it in to a store.
Bring it back to stock & maybe put it in recovery mode & wipe caches & do factory reset again. See if that helps before returning it.
Sent from my SGH-T959V using XDA App
You might try reflashing the ROM or maybe just flash a different modem. I had issues like that once when i was on black ice. If you had data before, there probably isn't anything wrong with your phone.
Sent from my SGH-T959V using XDA App
Having the same Data problem
I had an unlocked ATT BB Curve on T-Mobile and the data was working (although very slow...)
I decided to try out a "Vibrant" hoping to be able to install ICS via Cyanablahblah.
Searching on Ebay I bought one only it turned out to be the 4G (it didn't realize there was a difference.)
Since then I can't get DATA on the 4G except in WiFi.
On the network it goes to the page: u.web2go.com and says my data plan does not work on this device.
Has anybody had any success with this problem ?
Could it be a 4G issue ? Before DATA came from Edge.
Have you checked what your APN settings should be with the magics of Google?
Theraze said:
Have you checked what your APN settings should be with the magics of Google?
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I have, I've tried 3 different versions with no joy.
Update:
As per T-Mobile Tech,
Apparently Blackberry Data service does not work on non BB phones.
Needs Add on Data plan
bogiewan said:
I have, I've tried 3 different versions with no joy.
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tmob probably caught on that you're using a "4G" phone and will try to force you to upgrade your plan.
FBis251 said:
tmob probably caught on that you're using a "4G" phone and will try to force you to upgrade your plan.
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Is there any way to fool it with a 3G modem flash or something ?
I think I screwed up when I bought the phone not realizing there were 2 variants of the "Vibrant."
I wonder if I would have this problem with the earlier (non "V") 3g phone.
Probably. If it were just the 3G/4G causing the problem, you can force the SGS4G to only use 2G networks in the data settings... but if it's anything like the old Verizon bits with tethering and other data, they check for specific data strings that are harder to fake... I mean, set.
bogiewan said:
Is there any way to fool it with a 3G modem flash or something ?
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They use your IMEI to tell what phone it is.
http://www.gsma.com/technicalprojects/fraud-security/imei-database
the OP was in 2011, so I'm pretty sure he already got it taken care of
mike-y said:
the OP was in 2011, so I'm pretty sure he already got it taken care of
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... so I should have started a new thread instead of searching ?
bogiewan said:
... so I should have started a new thread instead of searching ?
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Click to collapse
No you shouldn't have. :good:
I got a Sidekick 4G yesterday for my daughter. I rooted it and all was good. The data connection worked fine. I installed ROM manager and made a backup, then installed TouchMIUIwiz. While setting up the phone afterwards (apps etc.) I had it using Wifi. I didn't realize that the data connection didn't work at all. I compared the mobile network settings against my Vibrant which has had a 10 different roms on it and never had a problem. The settings are the same. I tried repairing permissions, and then finally wiped the phone and installed Smooth Maximus. Rebooted and still no mobile network.
I'm going to wipe it again and see if that works, is there anything else I can try?
Thanks,
Rick
You can always try flashing a different modem.
It's working now. I had the internet shut off on my daughters account with her last smart phone because she got in trouble. The idiot at T-Mobile told me when I bought this phone that it was re-enabled. It wasn't but now is.
Thanks,
Rick
non-rooted my touch 4g slide.
The option to direct carrier bill t-mobile is not an option. Is this affecting anyone else's market?
also I upgraded her market to 3.3.12 and tried but still no DC billing. really don't want to do the credit card option.
I have it on my phone (see sig), but mine is rooted and I didn't buy any apps before I rooted.
I've always seen carrier billing as an option, even now I just checked.
I refuse to use it, though - I always use gift cards. The visa-vanilla ones are my preference, they are designed for online purchase and set-up is a snap.
I don't like the idea of using a real credit card, and attaching to my carrier bill is a headache I don't want to deal with.
Just a thought that may help ya out.
I haven't been able to get carrier billing working on mine either, I've tried both with stock non-rooted, rooted stock, and finally with bulletproof 1.0. In all the roms I had tried both old and new design of market. I've heard rumors that clearing data for market and starting the market with wifi off and 3G/4g connection (not 2G). So far that process hasn't worked for me.
Sent from my Bulletproof_Doubleshot using Tapatalk
Ok, well my other thought was this: since my line is primary i get direct billing but not her....but I can't see why they would do that sooo....meh
Shroomster said:
Ok, well my other thought was this: since my line is primary i get direct billing but not her....but I can't see why they would do that sooo....meh
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Not true about the primary. I can go on any of my 5 lines right now and get direct carrier billing. I just checked on my g/fs phone and my business phone.
I had same prob but I fixed
1. Clear cache in recovery (if not rooted clear market data in system/applications/etc.)
2. reboot
3. start market with wifi connected but mobile network turned on
4. goto paid app checkout and direct carrier billing should appear every time
you might also try changing your settings with t-mobile... Make sure you don't have a block on downloads and what not.
I forgot to ask, what market are you all on? I just tried the stock market that comes on the phone (2.3.4) and the above worked.....so then I updated to 3.3.12 and the above method does not work.....
Shroomster said:
I forgot to ask, what market are you all on? I just tried the stock market that comes on the phone (2.3.4) and the above worked.....so then I updated to 3.3.12 and the above method does not work.....
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I downgraded to 2.3.6 still didn't have carrier billing, but was able to force it by editing the billing database with sqleditor. There are a couple fields that need to be changed from false to true. I've been doing that for a year now, but the new market doesn't use those databases anymore.
Sent from my Bulletproof_Doubleshot using Tapatalk
For a year? I guess you have another phone model? As the doubleshot has only been out for about 5 months....
And now I can't get direct billing on either version of the market.....clearing and rebooting worked once for the old version but now only c.c. comes up, so effin frustrating.
May endup doing like we do for the PS3,(like above) just get a rechargeable visa or something....
Shroomster said:
For a year? I guess you have another phone model? As the doubleshot has only been out for about 5 months....
And now I can't get direct billing on either version of the market.....clearing and rebooting worked once for the old version but now only c.c. comes up, so effin frustrating.
May endup doing like we do for the PS3,(like above) just get a rechargeable visa or something....
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My bad, have been doing it since I had a motorola cliq, used on g2, and the Mytouch 4G.
Sent from my Bulletproof_Doubleshot using Tapatalk
Update: direct carrier billing is now working on her mytouch 4g slide while on the stock market.....
That's happy - how'd it come to be?
Blue6IX said:
That's happy - how'd it come to be?
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I honestly can't say. I upgraded her market to 3.3.12 andthen downgraded it like 5 times in a row trying to get it to work.....left it on the stock market (2.3.6).
She went on the internet android market on the phone and it showed up there, so she checked her app and it wws there too, then.
All of the sudden on Friday my Nexus S with OTA ICS started to drain the battery like crazy. I looked at my signal and where it says 3g it was grayed out, not blue like it should be. When it is grayed out I can't receive data. I took it to the Cincinnati Bell store in Kenwood and the guy tried everything except rebooting the phone. Changing the APN's and doing some other things. It worked for a while and now it doesn't. What should I do? Has anyone had this problem? It's making me mad. Oh also, it did it on my wife's phone at the same time too!
have you tried factory data reset?
backup your data first though
No not yet. It started working on mine again.
Not sure what is going on.
Maybe there is a problem with your carrier. As far as I know the phone uses a lot more battery when it tries to establish a connection, so that would fit.
Do you have someone who uses the same carrier or another phone so you can check if that problem only occurs on your phone?
Radio?
ota updates radio to KI1 I think
Sent from Google Nexus S using xda premium while eating Ice Cream Sandwich
I factory reset my phone and put my carriers apn's in. data bars only light up blue after I turn phone off and on. What the heck is going on with that?
had a similar problem with my galaxy ace, rebooted the data would work for about 2-5 mins then cut out. I ended up getting a new sim card, and eventually a new phone. I reccomend flashing a new radio or trying a new sim card.