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argh! Can't send text messages

I'm on Orange (UK) and 2 days ago I lost the ability to text one number. I tried deleting the queue of unsent messages and reset the settings within the messaging app. This didn't help and I now can't send any SMS at all, they instantly fail. Annoyingly, they work fine with my T-Mobile Sim. I've tried updating the message centre number with the one given by Orange but it's not worked. I've now done a full wipe and reflashed my ROM and I still can't send messages. Everything else works fine.
Any suggestions would be gratefully received.

Is it something on the carrier side.... Seems to me if it works fine with another sim then it's either a problem with the carrier or maybe you have the wrong apn settings.... But i am not sure that effects text messages
Also this might be a dumb suggestion but maybe try downloading a third party messaging client like chomp
Sent from my Nexus S using XDA App

Thanks for the reply, I agree that it's likely to be a network issue, I was just hoping to avoid a long call to customer service!
EDIT: I got them to send me the settings via SMS and everything's back to normal again. Phew!
Sent from my Nexus S using XDA App

[Q] Why doesn't anyone receive my text messages?

Hey everyone,
ever since I updated from Android Kitkat to the L preview and the final release of Lollipop, I've had an issue with text messaging. I use the google hangouts app to send my text messages, I've verified my number within the Hangouts app and I've also selected it as my default messaging app. So the problem is: whenever I send a text message, the app says it's been sent through sms and money from my prepaid is taken as well, so I know it was actually processed by my carrier. But for some inexplicable reason, no one I text actually receives the message. I've tried to use an alternative app like tetra and the new stock messaging app from google with the same result. I haven't got a clue what could cause this, but because it occured after the update, I'm guessing it could be on the software side.
So has anyone experienced this and knows how to fix this? All answers are appreciated.
(I've a Dutch carrier, Vodafone)
*edit: Calling works fine.
**edit: fix: Make sure the APN of the hangouts app is the same as your phone's, apparently this may differ which causes complications
***edit: it didn't fix it, reverting to 4.4.4 did

Thubs said:
Hey everyone,
ever since I updated from Android Kitkat to the L preview and the final release of Lollipop, I've had an issue with text messaging. I use the google hangouts app to send my text messages, I've verified my number within the Hangouts app and I've also selected it as my default messaging app. So the problem is: whenever I send a text message, the app says it's been sent through sms and money from my prepaid is taken as well, so I know it was actually processed by my carrier. But for some inexplicable reason, no one I text actually receives the message. I've tried to use an alternative app like tetra and the new stock messaging app from google with the same result. I haven't got a clue what could cause this, but because it occured after the update, I'm guessing it could be on the software side.
So has anyone experienced this and knows how to fix this? All answers are appreciated.
(I've a Dutch carrier, Vodafone)
Click to expand...
Click to collapse
check to make sure that your whole apn is correct

Thubs said:
Hey everyone,
ever since I updated from Android Kitkat to the L preview and the final release of Lollipop, I've had an issue with text messaging. I use the google hangouts app to send my text messages, I've verified my number within the Hangouts app and I've also selected it as my default messaging app. So the problem is: whenever I send a text message, the app says it's been sent through sms and money from my prepaid is taken as well, so I know it was actually processed by my carrier. But for some inexplicable reason, no one I text actually receives the message. I've tried to use an alternative app like tetra and the new stock messaging app from google with the same result. I haven't got a clue what could cause this, but because it occured after the update, I'm guessing it could be on the software side.
So has anyone experienced this and knows how to fix this? All answers are appreciated.
(I've a Dutch carrier, Vodafone)
*edit: Calling works fine.
Click to expand...
Click to collapse
Works for me, Dutch T-Mobile.

simms22 said:
check to make sure that your whole apn is correct
Click to expand...
Click to collapse
Alright did that (double checked it with the carrier settings), but all settings were correct. Also I can receive text messages myself and can also call without any problems.

Thubs said:
Alright did that (double checked it with the carrier settings), but all settings were correct. Also I can receive text messages myself and can also call without any problems.
Click to expand...
Click to collapse
This should be Vodafone`s sms center number +31 654 08 81 000. Or else contact Vodafone to ask for some assistence.

gee2012 said:
This should be Vodafone`s sms center number +31 654 08 81 000. Or else contact Vodafone to ask for some assistence.
Click to expand...
Click to collapse
alright, will do, thanks!

I would like to add something new, it is very strange. I swapped my sim card with another person's sim card who also happens to own a nexus 5. When the sim cards were swapped, we were both able to send each other text messages from both phones and sim cards. But the moment I put my sim card back in my phone and sent a message, the other person didn't receive it. It seems like it isn't the phone's fault neither the sim card, but yet it is. I'm extremely confused.

Thubs said:
I would like to add something new, it is very strange. I swapped my sim card with another person's sim card who also happens to own a nexus 5. When the sim cards were swapped, we were both able to send each other text messages from both phones and sim cards. But the moment I put my sim card back in my phone and sent a message, the other person didn't receive it. It seems like it isn't the phone's fault neither the sim card, but yet it is. I'm extremely confused.
Click to expand...
Click to collapse
did you own/use an iphone and use imessage?

simms22 said:
did you own/use an iphone and use imessage?
Click to expand...
Click to collapse
I do own an ipod which had imessage. It wasn't linked to a phone number but it was linked to the same email as my hangouts. However, my sms has worked fine for months on my nexus 5 and I didn't switch to an iphone at any given moment.

Thubs said:
I do own an ipod which had imessage. It wasn't linked to a phone number but it was linked to the same email as my hangouts. However, my sms has worked fine for months on my nexus 5 and I didn't switch to an iphone at any given moment.
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Click to collapse
no idea then

simms22 said:
no idea then
Click to expand...
Click to collapse
Ah I fixed it! Apparently the APN from my phone's settings can differ from the APN of the hangouts app. By default it was onpda.stm.sk.ca instead of live.vodafone.com, I don't know why or how this is possible. Just glad it's fixed, thanks for the help anyway!

They may have blocked you

Alright I found out what the definitive problem is: Android 5.0
When I reverted to stock 4.4.4 I had NO issues whatsoever. But with the L preview and the official release I did have problems. I also tried to update from the stock 4.4.4 to 5.0 but I still couldn't text. Anway I hope it's just a carrier incompatibility thing that will soon be fixed.
If anyone knows how android 5.0 can impact and or can come up with a way to fix this manually, please let me know!

Additional update, I've contacted my Dutch carrier (Vodafone), and they informed me that they will look into it before the OTA update is released.

Thubs said:
Ah I fixed it! Apparently the APN from my phone's settings can differ from the APN of the hangouts app. By default it was onpda.stm.sk.ca instead of live.vodafone.com, I don't know why or how this is possible. Just glad it's fixed, thanks for the help anyway!
Click to expand...
Click to collapse
Is this a lasting fix for you? Would you share your exact APN and SMSC settings?
Thanks,
Willem

zycho42 said:
Is this a lasting fix for you? Would you share your exact APN and SMSC settings?
Thanks,
Willem
Click to expand...
Click to collapse
Nope it wasn't, it seemed lik a fix because I was able to send a message to 1 person but to no one else. So as I said, I'm back on Kitkat which is actually a permanent fix. I've contacted Vodafone about this issue and they said they will resolve it before the OTA comes out. But I can safely presume that you have the same issue? Let me know!
(My apn is exactly the same as here http://forum.portablegear.nl/mobiel-internet-instellingen-vodafone-apn-t7.html)

Thanks. Yes I'm having the same issue. Also tried those APN settings, but it didn't help.

Well I'm not sure weather it works.. Just give a try
In the settings->apps->Hangouts->uninstall updates
and then try sending some messages ...
if that does not then update the app from the playstore again and then try sending...
If still the problem persists then it is your SIM card problem try PORT or alternate SIM CARD .

Have you tried talking to your phone provider? Might be something on their end.

No it is Lollipop + Hangouts. There is a bug in the way it handles non-US texts. Watch the outgoing number and if it changes to +xx where xx is the country code then that is where your problem is. Google Lollipop country code and you should find some info.
It is also the same reason that I can't SMS short codes from Hangouts using Google Voice because it adds a +1. Hangouts on the PC or the GV app work just fine.
Sent from my Nexus 5 using XDA Free mobile app

After changing to KingVIP ROM B357 can't send SMS / Text messages

Hi this has working perfectly in the stock ROM never had a single issue sending or receiving text messages. I'm not even talking about MMS messages, just basic text messages. I'd been using Go SMS Pro and did a backup and restore after flashing this ROM. SMS from SIM 2 had been working, but not from SIM 1. I tried resetting permissions, clearing data, deleting the SMS database itself and nothing has working. I just tried a factory reset and using the stock SMS app wouldn't send from either SIM card.
This is really annoying as SMS and calls are the main purpose of a phone and not sure why it doesn't work.
I'm not sure what else I can now do without waiting for a different ROM to be released. I'm in Australia and did notice there's no option to choose Australia as a region, but couldn't imagine that making a difference. I've also tried other SMS apps and none of them will work either. I'm not sure what else I can do. Please if anyone has an idea let me know. Thanks

well thats weird. i just installed kangvip B357 as well and texts are working just fine. have u tried manually adding your provider's APN details, see if that helps?
Sent from my Huawei Mate 8 NXT-AL10

Hi I don't think it's to do with the apn settings, i've reset them and checked them. Using GO SMS I can send from SIM 2, but not SIM 1. Using any other app other than GO SMS I can't send send at all. It will just try sending for 10 - 20 seconds then say failed. Does anyone have any ideas or is there a way to fully reset the SMS database other than deleting the smsmms db file in /data/data ?

I did a factory reset, which I thought should do it. I might try again and clear data also removing everything. I believe I restored the SMS database using Go SMS and maybe with the dual SIMs it somehow got corrupt, but am really not sure what the issue is.

just to be sure: you have tried different recipient numbers, right? not just the same over and over?
Sent from my Huawei Mate 8 NXT-AL10

I have the B357 kangvip, and I can send MMS but not receive them. Text messages works both way. Did a factory reset and it worked again until I installed all apps again. Might be the AdAway app, but I don't know
Sendt fra min HUAWEI NXT-AL10 med Tapatalk

Hi I tried again yesterday did a full completely wipe including data. Again couldn't send SMS from either sims even took one sim out and tried still wouldn't work. It worked perfectly on the stock rom. I've tried different recipients and it doesn't work for any of them. I have no idea why this won't work calling from both sims works fine

sorry i cant help but can you point me to the link to download kangvip b357? (not the latest)

Android Messages MMS not working

So, with today's announcement that Android Messages had a Web client, I wanted to give it a try.
Except testing it, mms wouldn't send or receive.
So, what gives? Any fix?

SolarisSixth said:
So, with today's announcement that Android Messages had a Web client, I wanted to give it a try.
Except testing it, mms wouldn't send or receive.
So, what gives? Any fix?
Click to expand...
Click to collapse
What service provider? Maybe check your apn.
Sent from my [device_name] using XDA-Developers Legacy app

I have checked my apn. Everything else is fine.
I think it s a Xiaomi phone issue. Guess I just won't buy anymore.

Were you even able to use android messages? I restored all of my SMS, yet Android Messages still displays zero threads.

napes22 said:
Were you even able to use android messages? I restored all of my SMS, yet Android Messages still displays zero threads.
Click to expand...
Click to collapse
Yeah , it didn't restore my threads. Didn't bother me much because I can start new.
Regular texting works fine.
It's just MMS.

I was advised before I ever bought the phone that this is a Xiaomi issue. I'm not sure why, but so far using the stock app hasn't bothered me. I'd like the added functionality of group messages and the web client, however not at the expense of MMS.

I usually have issues with Xiaomi devices and 3rd Party SMS apps, however android messages works fine for me. I'm on T-mobile in the US. MMS working fine both ways. I did have to manually input my phone number because it couldn't read it from the SIM though in Android Messages < Settings < Advanced < Phone Number

skw5115 said:
I usually have issues with Xiaomi devices and 3rd Party SMS apps, however android messages works fine for me. I'm on T-mobile in the US. MMS working fine both ways. I did have to manually input my phone number because it couldn't read it from the SIM though in Android Messages < Settings < Advanced < Phone Number
Click to expand...
Click to collapse
Did you add the country code to your phone number as well? Going to try this. It's annoying that Android messages seems to pull from a separate database than MIUI Messenger, but it's even more annoying how MIUI messenger handles group conversations.
Also did you edit any of your APN Settings? I can't seem to get it to work.

napes22 said:
Did you add the country code to your phone number as well? Going to try this. It's annoying that Android messages seems to pull from a separate database than MIUI Messenger, but it's even more annoying how MIUI messenger handles group conversations.
Also did you edit any of your APN Settings? I can't seem to get it to work.
Click to expand...
Click to collapse
My SMS database is the same as the stock MIUI message app right now. Maybe you should uninstall and reinstall? I did actually add the country code intially but it seems to remove it automatically. But yes group messaging is the only reason I switched apps too. It's such a basic feature, I can't believe they haven't implemented it yet

skw5115 said:
My SMS database is the same as the stock MIUI message app right now. Maybe you should uninstall and reinstall? I did actually add the country code intially but it seems to remove it automatically. But yes group messaging is the only reason I switched apps too. It's such a basic feature, I can't believe they haven't implemented it yet
Click to expand...
Click to collapse
That's odd. I used SMS Backup and restore, and the messages showed in the MIUI app, but not Android. Now when I try to send MMS in the Android App it immediately fails. Did you update your APN settings manually? Or was it just the cell phone number?

napes22 said:
That's odd. I used SMS Backup and restore, and the messages showed in the MIUI app, but not Android. Now when I try to send MMS in the Android App it immediately fails. Did you update your APN settings manually? Or was it just the cell phone number?
Click to expand...
Click to collapse
My messages were copied over from my old phone when I used the NFC touch to set them up. I didn't know that was going to happen but I'm totally ok with it, however I have the same issue in that they show up fine in MIUI Messages but not Android Messages. I also confirmed my phone number is present in Android Messages and tried to send an MMS but it still failed. I'm on Verizon with a Global 6/64 version of the phone on the latest MIUI 9 update.

napes22 said:
That's odd. I used SMS Backup and restore, and the messages showed in the MIUI app, but not Android. Now when I try to send MMS in the Android App it immediately fails. Did you update your APN settings manually? Or was it just the cell phone number?
Click to expand...
Click to collapse
I think the difference is I've owned a Xiaomi device and my SMS was restored by their cloud process. I've also used textra and the SMS shows up there for me as well so maybe that's it. But I did adjust the APN, but I just had to select the correct one from the list, I didn't have to manually edit anything.

I haven't been able to get Android Messages to send MMS, but if i switch to MIUI messages it works, and it also works in Pulse SMS. I blame the android messages app. I had trouble with it in the past on a previous phone too. For now i'm sticking with Pulse

Kbzj said:
I haven't been able to get Android Messages to send MMS, but if i switch to MIUI messages it works, and it also works in Pulse SMS. I blame the android messages app. I had trouble with it in the past on a previous phone too. For now i'm sticking with Pulse
Click to expand...
Click to collapse
I couldn't get Pulse to work either. I wasn't receiving group messages at all. Only Textra has worked for me so far.

Messages is working fully for me on global miui 10 beta. It can see SMS restores by 3rd party backup and MMS is working perfectly too.
M.

mattman83 said:
Messages is working fully for me on global miui 10 beta. It can see SMS restores by 3rd party backup and MMS is working perfectly too.
M.
Click to expand...
Click to collapse
I can't wait for my bootloader to get unlocked so I can upgrade. 12 more days...smh

I cracked my Mi Mix 2s screen so bought a Mi 8 to try something different. Same issue. However.... Just today I got an update notification for the latest Miui 9 Global stable rom. And guess what MMS and Android messages are working now!!!!! Guessing it will be the same result on the Mi Mix 2s. I'm running MIUI Global 9.6.7 (OEAMIFD)

If you want to use third party app like Textra or pulse to send mms you juste have to allow "display over other apps" for that particular app in the privacy settings of your xiaomi phone

No SMS/MMS on Verizon

*SOLVED* (See my post #11)
Hello all,
I'm having trouble getting any text on my U12+. I've seen one other case on androidCentral forums but not much of any results. Figure i would chime in and see if anyone else figured this out.

I had this issue as well. I had to go to a Verizon store and get a new sim card, which he activated in my old HTC 10 then put into the U12+. After that the tech suspended my sms service then reactivated and I was good to go. The only issue I have is that I can not receive MMS messages from any 3rd party app, so I am stuck using the stock one.

Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).

Icculus760 said:
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Click to expand...
Click to collapse
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk

Unmoses said:
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.

Icculus760 said:
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Click to expand...
Click to collapse
I emailed textra support over the weekend and after running through all the settings, they had me install android messages and that did not work with MMS as well. I tried with a few other 3rd party apps and they came to the conclusion that it is an android Oreo bug and they can't do anything to fix it.

Thanks everyone! I will try the steps mentioned above and report back.

Interestingly enough mms receive works for me on Verizon messages and the default htc text app. It does not work (just receiving pics) in Textra or Android messages. This feels like an OS side issue? I was on the phone with tier 2 support when I first got it and they reprovisioned twice. Then said just use the apps that work lol
Sent from my HTC U12+ using Tapatalk

Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.

daillcyruz said:
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
Click to expand...
Click to collapse
That's what my issue is. Can send but not receive. Haven't called yet. I'm going to in just a bit. Will report back.

Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.

THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %

daillcyruz said:
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
Click to expand...
Click to collapse
Awesome!
Glad it's working for someone else ?

THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.

Jarras said:
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Click to expand...
Click to collapse
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.

THUNDEROID said:
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
Click to expand...
Click to collapse
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.

Jarras said:
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Click to expand...
Click to collapse
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.

Icculus760 said:
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Click to expand...
Click to collapse
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?

Jarras said:
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Click to expand...
Click to collapse
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself

Icculus760 said:
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Click to expand...
Click to collapse
Pulse works great, wonder why other apps are having issues. Thanks for the recommendation!