argh! Can't send text messages - Nexus S Q&A, Help & Troubleshooting

I'm on Orange (UK) and 2 days ago I lost the ability to text one number. I tried deleting the queue of unsent messages and reset the settings within the messaging app. This didn't help and I now can't send any SMS at all, they instantly fail. Annoyingly, they work fine with my T-Mobile Sim. I've tried updating the message centre number with the one given by Orange but it's not worked. I've now done a full wipe and reflashed my ROM and I still can't send messages. Everything else works fine.
Any suggestions would be gratefully received.

Is it something on the carrier side.... Seems to me if it works fine with another sim then it's either a problem with the carrier or maybe you have the wrong apn settings.... But i am not sure that effects text messages
Also this might be a dumb suggestion but maybe try downloading a third party messaging client like chomp
Sent from my Nexus S using XDA App

Thanks for the reply, I agree that it's likely to be a network issue, I was just hoping to avoid a long call to customer service!
EDIT: I got them to send me the settings via SMS and everything's back to normal again. Phew!
Sent from my Nexus S using XDA App

Related

[Q] SMS/Text not working on the Infuse

I think I know what the problem is, but I want to make double sure before I go to the AT&T store.
I recently changed over to the Infused 1.5 ROM and during the process had to take out the SIM Card due to a small issue I had. Did this about 3 days ago and phone, data, and email have been working fine.
Last night, I thought it was odd that I was not receiving text messages and asked one of my friends to try to text. Did not get anything, so I tried texting him. Still nothing. So I decided to try it in my Blackberry to see if I can text, and I still could not receive or send texts despite being able to before on this phone.
From what I have read, some people have had issues if the new batch of SIM cards gets scratched, so I am planning on going to the AT&T store to exchange the SIM card and have them test text messaging. Anyone else had any similar issues?
message center number
See if Your message center number was wiped when you installed new ROM. go to Messaging/Settings/Message Center....
If there is no number, Insert this +1 312 314 9810,
This is the message center number for ALL AT&T SIM cards.
Hope this helped.
att.com/esupport/solutionDisplay.jsp?solutionId=kb38686
Sent from my Motorola PT-550 using XDA Premium App
aisleofview said:
See if Your message center number was wiped when you installed new ROM. go to Messaging/Settings/Message Center....
If there is no number, Insert this +1 312 314 9810,
This is the message center number for ALL AT&T SIM cards.
Hope this helped.
att.com/esupport/solutionDisplay.jsp?solutionId=kb38686
Sent from my Motorola PT-550 using XDA Premium App
Click to expand...
Click to collapse
Tried it last night, did not work. Set exactly as you posted.
Exchange your sim card. Some how your message center data was wipe.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
i had the same issues when i flashed a that rom too. but a reboot fixed it. then went to stock and im back again. this time its working though
Thanks everyone for your responses. I took it to AT&T and got a new SIM card, everything seems to be working fine now.
Similar Problem- Unable to send SMS from Beanstalk Rom 4.4+
Hi,
I am getting a similar problem and I am unable to send sms from my infuse, though I am able to receive SMS. I am using a Beanstalk ROM 4.4.240-20140203.
Model No: SGH-I997
Baseband Version: I997UCLB3
Kernel Version: 2.6.35.7-I997UCLB3-CL977492-g1bc7cfe
I think the problem is that the Message Center number is not properly set in the settings, but the problem is that I am unable to find the settings to change the message center.
I have searched for the option to change the Message Center by clicking on settings of messaging app but though there are many options to change the viewing settings of SMSes but there is no option to change the SMS Center number.
I would be greatly thankful for directing me in the correct direction

[Q] SMS Issues

Hi, I've had my rooted (bootloader still locked) AT&T One XL since early June and never really bothered with my SMS issues. I'm hoping for a solution now .__. Here are the issues I have:
1) Sending of multiple messages (this happens with the stock messaging app as well)
I saw that a few other people were having this issue too. For GO SMS, it's even worse because ppl get 3 of the same texts I send. I've tried various messaging apps but all of them result in multiple messages being sent.
2) Receiving multiple of the same messages (happens once in a while), noticed this on stock
3) White flash on the screen while using stock messaging app
Whenever I'm texting, a white flash will flash on the screen sometimes. Not really sure how to explain this one .__. I might be able to record a video of it
4) Sometimes I'll get delayed texts from my friend (I'm texting someone with TMO if that helps). The time stamp when my friend sent the text is always correct though so for example:
Me: bhalbha (1:09 AM)
Me: bahlbha????? (1:12 AM)
Person: jlsdfjsf (1:10 AM)
Person: jkldfs??? (1:13 AM)
Does anyone else have these problems/know a fix?
Did u already check Short Message Service Center number on Settings?
Sent from my Nexus S via Xda for Android
krizalvarez said:
Did u already check Short Message Service Center number on Settings?
Sent from my Nexus S via Xda for Android
Click to expand...
Click to collapse
I FOUND IT. It says:
Service center
+13123149810
Seems like it's the correct one for AT&T
I'm having the same issues. Both the double or triple outgoing messages, and the delayed incomming messages. I checked my SMSC number and it's normal. I'm using the stock messaging app, and I'm on CleanROM 4.5.
Anyone have any idea what to try next?

SMS not sending

Wondering if anybody else is having any problems sending SMS. Sometimes they send perfect and other times they take a minute then they say message not sent. Usually they resend perfectly fine. I have tried different ROMs and I have the same results. I have tried to use the stock messaging app as well as Hangouts and they both give me the same result. Have also tried removing the SIM card and they worked fine for about a week then they started to randomly not send. Not sure what the issue is and would love others feedback for a solution. Thanks
I have the same issue. I've had it across multiple roms. Good to know I'm not the only one.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
I got the same problem to, I figured it's because I live in a area with bad signal but I usually have at least one bar which should be enough to send a text, I guess it's not only a problem with my phone then. I've been using a new messaging app that seems to help a lot here's a link if either of you want to try out http://forum.xda-developers.com/android/apps-games/app-stock-messaging-sliding-ui-extra-t2825144
Its been plaguing me too, with hangouts. Driving me crazy
You r saying regular text don't send or mms? I know if your MMS limit is set higher then 1200 it will not sent. SMS I'm clueless tho 1st I have heard of this
I too am having the same issues, stock, un-rooted and using message+, stock app and hangouts.
Also, I have been sending and receiving the same message multiple times. My message wont send, then i'll delete it, resend it, and the recipient gets it 2-3 times. Or out of no where I'll receive the same massage 3-5 times...
I had hoped rooting and a custom rom would be the answer but I guess not :crying:
slodub said:
I too am having the same issues, stock, un-rooted and using message+, stock app and hangouts.
Also, I have been sending and receiving the same message multiple times. My message wont send, then i'll delete it, resend it, and the recipient gets it 2-3 times. Or out of no where I'll receive the same massage 3-5 times...
I had hoped rooting and a custom rom would be the answer but I guess not :crying:
Click to expand...
Click to collapse
I have never had this issue never. Maybe phone issue.
I have this issue with sending pics (MMS). Text works fine but the MMS is not as smooth as the old iphone. Got to admit iphone ranks supreme when it comes to messaging. Wish there was a way is flash imessage onto our M8s.
swatcop1 said:
I have this issue with sending pics (MMS). Text works fine but the MMS is not as smooth as the old iphone. Got to admit iphone ranks supreme when it comes to messaging. Wish there was a way is flash imessage onto our M8s.
Click to expand...
Click to collapse
Is your MMS size limit set about 1200 or no?
Ty07allstar said:
Wondering if anybody else is having any problems sending SMS. Sometimes they send perfect and other times they take a minute then they say message not sent. Usually they resend perfectly fine. I have tried different ROMs and I have the same results. I have tried to use the stock messaging app as well as Hangouts and they both give me the same result. Have also tried removing the SIM card and they worked fine for about a week then they started to randomly not send. Not sure what the issue is and would love others feedback for a solution. Thanks
Click to expand...
Click to collapse
I dont know why, but using textra really seemed to help, i had the same problem as you until i switched to textra and it really helped
Try Disabling Google Voice+
What finally fixed it for me was disabling Voice+ (Which allows apps to send SMS through Google Voice).
Messages were automatically switching to my GV number. When I disconnected the GV account, I couldn't send any SMS at all. I could still receive, though, which led me to GV+.
It was driving me absolutely insane.
Tigerstown said:
Is your MMS size limit set about 1200 or no?
Click to expand...
Click to collapse
Yes, I tried this out and it helped a great deal....thanks
swatcop1 said:
Yes, I tried this out and it helped a great deal....thanks
Click to expand...
Click to collapse
Good deal...?

No SMS/MMS on Verizon

*SOLVED* (See my post #11)
Hello all,
I'm having trouble getting any text on my U12+. I've seen one other case on androidCentral forums but not much of any results. Figure i would chime in and see if anyone else figured this out.
I had this issue as well. I had to go to a Verizon store and get a new sim card, which he activated in my old HTC 10 then put into the U12+. After that the tech suspended my sms service then reactivated and I was good to go. The only issue I have is that I can not receive MMS messages from any 3rd party app, so I am stuck using the stock one.
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Icculus760 said:
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Click to expand...
Click to collapse
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Unmoses said:
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Icculus760 said:
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Click to expand...
Click to collapse
I emailed textra support over the weekend and after running through all the settings, they had me install android messages and that did not work with MMS as well. I tried with a few other 3rd party apps and they came to the conclusion that it is an android Oreo bug and they can't do anything to fix it.
Thanks everyone! I will try the steps mentioned above and report back.
Interestingly enough mms receive works for me on Verizon messages and the default htc text app. It does not work (just receiving pics) in Textra or Android messages. This feels like an OS side issue? I was on the phone with tier 2 support when I first got it and they reprovisioned twice. Then said just use the apps that work lol
Sent from my HTC U12+ using Tapatalk
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
daillcyruz said:
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
Click to expand...
Click to collapse
That's what my issue is. Can send but not receive. Haven't called yet. I'm going to in just a bit. Will report back.
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
daillcyruz said:
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
Click to expand...
Click to collapse
Awesome!
Glad it's working for someone else ?
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Jarras said:
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Click to expand...
Click to collapse
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
THUNDEROID said:
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
Click to expand...
Click to collapse
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Jarras said:
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Click to expand...
Click to collapse
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Icculus760 said:
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Click to expand...
Click to collapse
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Jarras said:
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Click to expand...
Click to collapse
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Icculus760 said:
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Click to expand...
Click to collapse
Pulse works great, wonder why other apps are having issues. Thanks for the recommendation!

Weird issue can not recieve text messages

Ok so my p40 pro arrived today and i put my sim card in (using straight talk byop at&t sim). i can make calls and use data , i can also send text messages. but the phone will not receive any text messages.
so far i've did the following
factory reset the phone
reset network settings
tried manually entering APN settings
i even tried using Textra
None have worked, whats weird is i got rid of my Mate 30 pro last week and texting worked fine on that phone. Anyone have any suggestions that may help fix the issue?
Ok so i figured out the issue ,and thought id post it here in case anyone has the issue and gets frustrated not being able to receive messages .
so apparently now you have to treat google messages like apples iMessage. you have to "diasble" chat features on google messages before switching sim into a phone that doesn't support google messages natively. i wasn't aware of this needing to be done especially since i had a mate 30 pro 2 weeks ago that i stuck my sim in and it worked perfectly with texting.
so just a heads up if anyone has this same issue like i did.
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
EatSleepTechRepeat said:
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
Click to expand...
Click to collapse
i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
MixEvo said:
i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
Click to expand...
Click to collapse
any time, ive had issues similar in the past, chopping and changing sims in the past. Glad its sorted! :good:

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