Okay, so here's my story...
I bought the Motorola Droid X from Best Buy on release. It was a great phone, everything worked exceptionally. I unrooted, went back to stock and such through full SBF and received the Gingerbread OTA. It, in a nutshell, broke the phone. 3G would pop in and out when in a full service area (wifi would do the same). And unlike most, the update absolutely killed my battery life. I called up Verizon to explain the situation, and they claimed it was in fact the update which caused this to occur and it is an unfortunate problem that they have run into before. They sent me a "certified like new" replacement Droid X. I received this phone, used it for about two hours and the bottom half of the screen went out (The one Motorola has defined as a problem with initial launch products). I called up Verizon again, and they were very helpful and willing to negotiate. They offered to send me a different Motorola phone if I wanted to avoid the X. The X2 was a new phone, and it's specs were impossible to pass, so, of course, I requested it. They sent out another "certified like new" phone, I received the X2 only to not be able to make calls from it. Activation was impossible as the phone had a constant beeping noise and would randomly cut out. I finally got through to tech support on the affected phone, and they could hear the beeping as well. After they tried to activate the phone and failed, they decided they would send me yet another Droid X2. I received this phone, and it wasn't faulty for the first day or two. But then I started receiving duplicate text messages... And I mean, like 6 or 7 duplicates from each person almost every other to every three texts I received. This problem still persists, and it was something I just decided to deal with. A few days later, I began getting random reboots. Again, not a huge deal, it's 1, maybe 2 a day. I have now had the phone for 2 weeks, and the smallest thing finally put me over the edge. A pixel has died on the screen. I'm incredibly OCD, so, every time I'm looking at my phone, I focus on this dead pixel and it drives me absolutely nuts. So, I've decided that here soon I'm going to contact Verizon yet again. I hate to be rude with the company as the representatives have truly tried their best in resolving my problems and working with me in a fashionable manner... But guys and gals, this is just ridiculous. I want a working, reliable, and still technically advanced phone.
So, my question... Does anyone have any advice on what I could do? Do you think there is any potential in convincing Verizon that these "certified like new" phones are persistently faulty and that their "100+ point" checklist is not working? Has anyone been in a similar situation and been able to have it resolved (that is, completely resolved)?
Thanks for reading.
TLDR; I've gone through 2 Droid X's, 1 Droid X2, and I am now on my second Droid X2. All have been faulty "certified like new" phones from Verizon. I'm persistently encountering problems with this system. What should I do?
Have you tried going to a verizon store to resolve the issue? The store customer service is pretty good, and that would at least get some notes in your account showing that the device is indeed having physical problems that are not your cause.
i suggest u get on some Chinese forums and discover the recovery for the droid x2. Then we all can fix the problems ourselves. You started it all, you rule!
N5 took a nasty fall that broke the screen, loudspeaker, and back cover. I replaced the screen/digitizer as well as the loudspeaker on my nexus 5 and performed a factory reset. N5 is on 4.4.4. I am able to see the screen fine, but I am not able to get any sound (even from headphones).
I am also not able to get any audio/video apps to work. This includes the youtube app. It will go to the video and just given an error that there was a problem playing the video. I can also access other websites like yahoo video and it just errors when trying to play.
Has anyone seen/heard of anything like this happening? I am wondering if there is additional hardware damage from the fall although I don't see any missing chips or anything on the motherboard.
Flash the factory images and see if it fixes it?? If not, hardware issue is the answer. You should have just sold off the device on craigslist and bought a new one instead of replacing all these things IMO.
vin4yak said:
Flash the factory images and see if it fixes it?? If not, hardware issue is the answer. You should have just sold off the device on craigslist and bought a new one instead of replacing all these things IMO.
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Yea the problem was. Screen broke and I wanted the 1000's of pictures off of the phone. It was worth the $129 to repair the screen. I guess the drop damaged something else on the phone that you can't see. It's possible since the loudspeaker was broken that it damaged the flex cable... although I am doubting as the phone is able to charge while plugged in and the screen is working normally (all of this is going over the flex cable).
The fact that the headphones aren't working is a bit odd and leaves me to believe that there is something going on with the audio hardware. It's okay I bought another phone since the N5 broke. I just needed the old data.
Hi All, I have P900 which I bought about 5 months now, and all the sudden the WiFi is not working as it keep switching on and off automatically (problem which similar to S4 WiFi) and off all the time. I have been doing factory reset, and flashing roms. None of them works. Now I would like to try flashing the modem module just like S4 fix, but I have no idea on where to find those files. I would really appreciate if someone could give me some lead on this, or any other ways for those who have similar problems. Please help.
Same problem (SM-P905V)
I see that this thread is really old but I am having the same problem and I can not find anything on the internet to fix this problem. I bought a refurbished note pro from amazon last September (so it is out of warranty). This is my last ditch effort to try and fix this on my own. If I can't get any help then I will just have to send it to Samsung to try and repair it.
My wifi worked just fine for all this time then about a month ago I was having problems with the bluetooth not connecting. I ignored it at the time as I was going to work on it at a later date. Then about a day or two later it started working again.
Now about a week and a half ago my wifi and bluetooth stopped working. I have factory reset but still nothing. I can get the wifi to even turn on any more. Occasionally I can get the bluetooth to work for a minute or so but 99% of the time neither one works.
I hope that someone can help me with this and I can get it resolved without having to spend a fortune.
PS If no fix then what do you suggest as a replacement? I love all the features of the note pro. I like the stylist, the screen resolution, and the multi-window features. I need a big screen for my business. I use it for a slide show at events.
moparcrazy72 said:
I hope that someone can help me with this and I can get it resolved without having to spend a fortune.
PS If no fix then what do you suggest as a replacement? I love all the features of the note pro. I like the stylist, the screen resolution, and the multi-window features. I need a big screen for my business. I use it for a slide show at events.
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Bluetooth and Wifi have many components on mainboard, repair them is beyond anyone including professionals.
My suggestion is looking for a Note Pro with broken display or woking mainboard only on Ebay; it may cost around $120, more or less depending on luck.
Take out the mainboard is quite easy, only 3 screws at two speakers, I can swap the mainboard within 10 minutes.
http://www.ebay.com/itm/401145234611?_trksid=p2060353.m1438.l2649&ssPageName=STRK:MEBIDX:IT
Any SM-P900 ( wifi ) or LTE ( 905, 907 ) mainboard will fit to your existing tablet except rear camera ( LTE rear camera won't work with Wifi model mainboard ).
Since the thread is four years old, this is not really a follow up, but just a note in case anyone is having similar issues. Actually bluetooth + wifi repair on samsung tablets are possible for end user - if you are semi-lucky and broken components are not hard to replace items such as ICs. But first, be sure to rule out any OS level issue by flashing stock rom on the tablet. Then if the issue persist, then if you can locate service manual for the tablet in question, it comes with level 3 step by step instruction (and board view of components) on how to troubleshoot bluetooth + wifi hardware issues. Often the broken component is not the major IC itself, but discrete components such as capacitor, filter or resistor. In some cases issue may be fixed just by reflowing the IC itself with hot air rework station. So there is indeed good chance you can fix hardware issue with a bit of work and some cheap hot air rework station (such as 858D sold on ebay for $30 including shipping).
Ok the worst scenario is that wifi ic is bad and need to be replaced. Good news is that Samsung uses popular wifi ic, such as broadcom chip. And although it's a bga chip, it's quite small, making replacement using hot air gun possible. So will a lilttle bit of skill and luck, it's definitely possible to repair samsung phones/tablets with broken wifi hardware.
I have run into the dreaded headphone jack problem. The phone won't play audio through the speakers and doesn't use the microphone because it thinks that headphones are connected. I've tried resetting it to factory settings and it didn't fix anything which is why I think it's not a software problem.
After some Googling I found that I'm not the only one to have this problem and that Google is replacing the units with this hardware fault. Unfortunately I didn't buy the phone via play store so I can't return it directly to google.
I'd like to try and fix it myself. If anyone knows where I could buy a headphone jack for the 5" pixel I'd be very grateful. Before I buy the replacement part I was thinking of removing the headphone jack and trying to start the phone like without it. My reasoning is that the phone would then default to playing the sound through speakers and I would be sure that it's a headphone jack problem. Would that work at all or the phone won't even start?
I need your advice and opinions, thanks
Please keep us updated as I'm facing the same issue:/
Alaadragonfire said:
Please keep us updated as I'm facing the same issue:/
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I ordered a replacement headphone jack and as soon as it arrives, within the next 2 weeks I hope, I'll replace it and see if that gets it fixed.
A couple of more details:
-problems started about 3 days after updating to Oreo
-at the beginning the volume would first turn itself gradually down to zero and I had to fight it with the volume up (I would always lose eventually xD)
-there was usually a loud pop heard through the headphones after that 'battle' and then the audio and mic would completely cut off
-restarting the phone would enable the audio and mic again but the problems returned as soon as I plugged in the headphones again (tried with several different headphones)
-factory reset didn't fix it and after a couple of days of problems I'm now stuck with no audio at all and no mic input
-my phone can't recognize the headphones anymore
I have the exact struggle, restart will work for a while and then problem return, when I contacted google they offered a replacement but since I'm not in Canada at the moment, they will not be able to process my replacement request, but google representative told me that I can try and replace the mic with the charging port(as it all comes together) and it should fix the issue, but I also think that it might be the headphones jack, also this happened after I tried Android O beta.
FooFighter312 said:
I ordered a replacement headphone jack and as soon as it arrives, within the next 2 weeks I hope, I'll replace it and see if that gets it fixed.
A couple of more details:
-problems started about 3 days after updating to Oreo
-at the beginning the volume would first turn itself gradually down to zero and I had to fight it with the volume up (I would always lose eventually xD)
-there was usually a loud pop heard through the headphones after that 'battle' and then the audio and mic would completely cut off
-restarting the phone would enable the audio and mic again but the problems returned as soon as I plugged in the headphones again (tried with several different headphones)
-factory reset didn't fix it and after a couple of days of problems I'm now stuck with no audio at all and no mic input
-my phone can't recognize the headphones anymore
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Click to collapse
please update the progress, i'm having the same problem. I hope it get fixed after you replace the headphone jack
malstroms said:
please update the progress, i'm having the same problem. I hope it get fixed after you replace the headphone jack
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Click to collapse
I'm still waiting on the part to arrive. I'm expecting it within the next two weeks. I'll try to document the replacement with photos and/or video so others can do it if it turns out successful
Okay guys, here's the update with some good news and some bad news.
The replacement headphone jack arrived yesterday and the good news is that I replaced it and it seems to have fixed the problem! Yay!
But the bad news is that in the process I damaged the LCD screen so now I'm waiting on a replacement LCD. I guess I should've expected that because the screen and LCD itself are extremely sensitive and the damage is not even visible, but it's simply not working anymore.
So how do I know it actually works? Well since the phone used to be paired to my PC via bluetooth, whenever I turn on my PC a notification sounds on my phone if I want to pair or not.
Minor bad news - I tried to record the whole process as a tutorial for anyone who'll try to fix this themselves but my camera's battery died halfway and I lost everything I recorded.
Here are the 2 teardown videos I used for guidance: First and Second. I highly recommend you watch them entirely before attempting anything.
I got the headphone jack on eBay from here. It is totally overpriced but it's the only place I was able to find it.
I'm getting my replacement LCD and adhesive for it from Replace Base
FooFighter312 said:
Okay guys, here's the update with some good news and some bad news.
The replacement headphone jack arrived yesterday and the good news is that I replaced it and it seems to have fixed the problem! Yay!
But the bad news is that in the process I damaged the LCD screen so now I'm waiting on a replacement LCD. I guess I should've expected that because the screen and LCD itself are extremely sensitive and the damage is not even visible, but it's simply not working anymore.
So how do I know it actually works? Well since the phone used to be paired to my PC via bluetooth, whenever I turn on my PC a notification sounds on my phone if I want to pair or not.
Minor bad news - I tried to record the whole process as a tutorial for anyone who'll try to fix this themselves but my camera's battery died halfway and I lost everything I recorded.
Here are the 2 teardown videos I used for guidance: First and Second. I highly recommend you watch them entirely before attempting anything.
I got the headphone jack on eBay from here. It is totally overpriced but it's the only place I was able to find it.
I'm getting my replacement LCD and adhesive for it from Replace Base
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Click to collapse
Thanks for the updated! Are you sure problem is fixed by changing the headphone jack ? It's not temporary fixed like before ? BTW the link for eBay headphone jack is already sold out
Alaadragonfire said:
Thanks for the updated! Are you sure problem is fixed by changing the headphone jack ? It's not temporary fixed like before ? BTW the link for eBay headphone jack is already sold out
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Click to collapse
Well I'll know for sure as soon as I replace the LCD. I'm hoping it will arrive during the next week and then I'll update this thread again
Alaadragonfire said:
I have the exact struggle, restart will work for a while and then problem return, when I contacted google they offered a replacement but since I'm not in Canada at the moment, they will not be able to process my replacement request, but google representative told me that I can try and replace the mic with the charging port(as it all comes together) and it should fix the issue, but I also think that it might be the headphones jack, also this happened after I tried Android O beta.
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Click to collapse
I definitely recommend others try to get Google to replace it. I got mine from Swappa second hand and they still respected the warranty. Much easier and cheaper than replacing it yourself.
wow its nice to hear that it work, but some say that its the charging port board that has a problem(the location of the microphone). should i buy headphone jack replacement or charging port board?
yesterday i put i my pixel into freezer for 2 hour(i tried this because it help my previous phone which is nexus 5x come back to life for a while haha) and rebooted to safe mode and tried to record and microphone work, rebooted to normal and until now it still work, but im hoping that your replace method would be a permanent fix and i will do that too.
please update this thread again as soon as you replace your lcd
thank you
Another update. I got the replacement screen today but the problem hasn't been fixed. Well, partly it has been. The speaker now finally works when nothing is plugged in but the phone can't recognize any headphones. So, like Mattish13, if you can get it replaced by Google do so. Fixing things on my own is my hobby and was logical since I couldn't get mine replaced by Google, but this fix is not worth your time or money, trust me. I'm guessing the next thing to get replaced would be the daughterboard, maybe that would fix the problem finally, but in my opinion it's not worth it.
Ironic how so many problems with the headphone jack appeared for so many people and at the same time Google decided to ditch the jack for Pixel 2 :laugh:
Edit: just to be clear, since I already invested in a new screen and new jack, I will drop in another 25$ for the new daughterboard. If that doesn't fix it, nothing can
malstroms said:
wow its nice to hear that it work, but some say that its the charging port board that has a problem(the location of the microphone). should i buy headphone jack replacement or charging port board?
yesterday i put i my pixel into freezer for 2 hour(i tried this because it help my previous phone which is nexus 5x come back to life for a while haha) and rebooted to safe mode and tried to record and microphone work, rebooted to normal and until now it still work, but im hoping that your replace method would be a permanent fix and i will do that too.
please update this thread again as soon as you replace your lcd
thank you
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Click to collapse
As strange as it sounds the freezer trick works! I think the issue appears when the phone heats or it's heat related
FooFighter312 said:
Another update. I got the replacement screen today but the problem hasn't been fixed. Well, partly it has been. The speaker now finally works when nothing is plugged in but the phone can't recognize any headphones. So, like Mattish13, if you can get it replaced by Google do so. Fixing things on my own is my hobby and was logical since I couldn't get mine replaced by Google, but this fix is not worth your time or money, trust me. I'm guessing the next thing to get replaced would be the daughterboard, maybe that would fix the problem finally, but in my opinion it's not worth it.
Ironic how so many problems with the headphone jack appeared for so many people and at the same time Google decided to ditch the jack for Pixel 2 :laugh:
Edit: just to be clear, since I already invested in a new screen and new jack, I will drop in another 25$ for the new daughterboard. If that doesn't fix it, nothing can
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Click to collapse
Any updates ?
Alaadragonfire said:
Any updates ?
Click to expand...
Click to collapse
Yes, sorry for forgetting to post earlier. I changed the daughterboard and it appeared to be working perfectly. But about 30 minutes later the microphone again wasn't working and there was no audio. I was back at the beginning.
Then I did a factory reset and again it worked. But every time, after about 30 minutes it stops working. At this point I have no idea what the exact problem is.
I've definitely fixed it partly somehow because before I couldn't get the microphone and speaker to work at all. Now I can, but it fails after some time eventually. The headphones jack works normally until the failure happens.
I've tried the freezer trick after that and had no noticeable improvement. My theory now is that the problem probably was on the daughterboard but the replacement one I got (which is actually a refurbished part) might have had the same problem but not as serious as my original part.
FooFighter312 said:
Yes, sorry for forgetting to post earlier. I changed the daughterboard and it appeared to be working perfectly. But about 30 minutes later the microphone again wasn't working and there was no audio. I was back at the beginning.
Then I did a factory reset and again it worked. But every time, after about 30 minutes it stops working. At this point I have no idea what the exact problem is.
I've definitely fixed it partly somehow because before I couldn't get the microphone and speaker to work at all. Now I can, but it fails after some time eventually. The headphones jack works normally until the failure happens.
I've tried the freezer trick after that and had no noticeable improvement. My theory now is that the problem probably was on the daughterboard but the replacement one I got (which is actually a refurbished part) might have had the same problem but not as serious as my original part.
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Click to collapse
Thanks for the update, interesting... Maybe the daughterboard is faulty as well, but didn't Google response was that there is a crack line in the audio codec, as far as I know the audio codec is on the motherboard, I guess this problem won't be fixed after all, it is really annoying!! I wanted to get another pixel maybe XL this time, I found some offers with used ones, but now I am really afraid to buy one and this problem appears with the second phone.
Yes, found that response but unfortunately changing the motherboard is not possible because I couldn't find any place that sells them and I guess it's the same as getting a new phone in the end ?
I ended up getting a pixel XL but Google said this problem appears on devices manufacturered before March 2017,so I made sure when I was buying that I got a device manufactured after that and I did. So far so good ?
FooFighter312 said:
Yes, sorry for forgetting to post earlier. I changed the daughterboard and it appeared to be working perfectly. But about 30 minutes later the microphone again wasn't working and there was no audio. I was back at the beginning.
Then I did a factory reset and again it worked. But every time, after about 30 minutes it stops working. At this point I have no idea what the exact problem is.
I've definitely fixed it partly somehow because before I couldn't get the microphone and speaker to work at all. Now I can, but it fails after some time eventually. The headphones jack works normally until the failure happens.
I've tried the freezer trick after that and had no noticeable improvement. My theory now is that the problem probably was on the daughterboard but the replacement one I got (which is actually a refurbished part) might have had the same problem but not as serious as my original part.
Click to expand...
Click to collapse
I had this problem and Google said pixel has warranty till 2019 and sent me a new one... However they sent me the wrong color and I have no choice in the manner
knowitall72 said:
I had this problem and Google said pixel has warranty till 2019 and sent me a new one... However they sent me the wrong color and I have no choice in the manner
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Click to collapse
Do you mean your phone had warranty till 2019 or all pixel devices, because when I contacted Google the guy on the phone told me my phone has warranty till Jan 2018, which sucks in my case as I'm at the moment outside of Canada and won't be returning till summer 2018
Alaadragonfire said:
Do you mean your phone had warranty till 2019 or all pixel devices, because when I contacted Google the guy on the phone told me my phone has warranty till Jan 2018, which sucks in my case as I'm at the moment outside of Canada and won't be returning till summer 2018
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Click to collapse
I believe all pixel devices because I bought mine just after they came out in Australia... Phone screen broke and when I replaced it I had these problems... Told Google it was a hassle contacting my australian provider and would cost alot and they said it had warranty until '19 and that they would replace it here in the states free of charge... It may have been only till '18 but my first pixel was faulty as well and I had it exchanged out there n straya so maybe that's why it is until 2019
Hello everyone,
The phone is a leeco x526 bought from banggood couple of years ago
Suddenly the in call speaker stopped working
I went on and bought a couple of earpiece module replacement from aliexpress,
I've disassembled the phone and replaced it, but did not solve the problem: still no sound from the in call speaker.... tried both the earpieces I bought
All the rest is working fine, including the loudspeker on the bottom.
PS. I've also tried reflashing the rom (even the stock one)
I don't know what to try next, hoping some guru around here can help me
I'm almost tempted to try the oven trick, but I'll wait a few days to see if anyone can gives me some other idea
squinzia said:
Hello everyone,
The phone is a leeco x526 bought from banggood couple of years ago
Suddenly the in call speaker stopped working
I went on and bought a couple of earpiece module replacement from aliexpress,
I've disassembled the phone and replaced it, but did not solve the problem: still no sound from the in call speaker.... tried both the earpieces I bought
All the rest is working fine, including the loudspeker on the bottom.
PS. I've also tried reflashing the rom (even the stock one)
I don't know what to try next, hoping some guru around here can help me
I'm almost tempted to try the oven trick, but I'll wait a few days to see if anyone can gives me some other idea
Click to expand...
Click to collapse
are u sure its not caused by the hardware.
squinzia said:
Hello everyone,
The phone is a leeco x526 bought from banggood couple of years ago
Suddenly the in call speaker stopped working
I went on and bought a couple of earpiece module replacement from aliexpress,
I've disassembled the phone and replaced it, but did not solve the problem: still no sound from the in call speaker.... tried both the earpieces I bought
All the rest is working fine, including the loudspeker on the bottom.
PS. I've also tried reflashing the rom (even the stock one)
I don't know what to try next, hoping some guru around here can help me
I'm almost tempted to try the oven trick, but I'll wait a few days to see if anyone can gives me some other idea
Click to expand...
Click to collapse
Can you upload photos?
Perhaps the connection of the replacement speaker is weak?
Or maybe the contacts on the main board a little loose
Pictures would be helpful
Thanks for the answers.
I'm not sure if it's Hardware or Software, but I think it's hardware since when it stopped working it didn't had any update/rom flash/etc
I've tried to clean the contacts on the pcb
The earpice is not misplaced cause it's forced in the right position by the black plastic cover that sits over the pcb
Here's a pic, sorry for the weird quality:
I've tested the 2 earpieces that came from aliexpress with a multimeter in "continuity mode" and for both the value is around 30, I think they are ok.
I don't know if there's a way to test with the multimeter those 2 points on the pcb where the earpiece should sit.
Well I guess I'll give the oven trick it's chance next weekend, then I'll toss it away or use it as a car gps