Sim unlocked or not - Droid Ultra Q&A, Help & Troubleshooting

I keep reading everywhere that i can put my att sim in this thing and it will work. Unfortunately i dont have a active att simm. All the ones i put in say sim is from u known source. No biggy. Seen that before. But my prob is no signal. I goto net selection and i see verizon and att but it wont let me register on the network. Im assuming this is due to the inactive sim i have. No rush on this droid ultra is backup pho e if possible. I run a lg g4

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Is it possible on Verizon to own 2 phones on one line?

With AT&T you can simply throw a sim card in and away you go with any phone you want. What do you do on AT&T namely if you have an iPhone and TBolt?
You wont be able to do it without going through Verizon to have your TB Sim card reset everytime you want to use your TB after using your iPhone.
Normally you just have to do a simple ESN swap (can do online). Unfortunately with the Thunderbolt and it's LTE SIM, things might be more complicated. I'd check with a Verizon rep to see what would be involved.
Sadly its a complete pain in the butt. One of the guys I work with had to deactivate it and reactivate it a couple of days later. The guy in the store couldn't figure out how to do it, and it took him about 3 hours on the phone with various techs to finally get it working. They ended up having to swap out the SIM card in the store.
Not sure if its the process that is tough, or if they just don't know what they are doing. Either way, I wouldn't recommend it if you can avoid it. If you really need to do it, it is possible, but its not as simple as just swapping out a SIM card like on AT&T.
Once there are more phones utilizing LTE wouldn't you just be able to swap out your sim card and put it in any LTE phone?
dirtyfingers said:
Once there are more phones utilizing LTE wouldn't you just be able to swap out your sim card and put it in any LTE phone?
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Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
Thats pretty sweet, I wish I had the cash to drop on some more LTE phones when they come out.
WilliamStern said:
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
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Are you sure about that? I thought we were still using CDMA for calls and there is no voice over 4G/LTE on VZW just yet.
WilliamStern said:
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
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Pretty sure this is wrong.
When setting up my phone the rep had to set up the sim card and phone separately.
Razorz is right, we still utilize cdma for voice, so it may be possible to get data on a new phone but no voice?
A rep told me you could, never tried I don't have another Verizon phone to swap it out with. Also ATT charges activation when you swap sims "if the sim is in a different phone for a lengthy time". Also ATT will add a data plan to your account if the phone you put it in requires one.
the id number for the sim card and the ESN for the phone both must be in the verizon system associated with your phone number or the device will not work.
stuckhere4ever said:
Sadly its a complete pain in the butt. One of the guys I work with had to deactivate it and reactivate it a couple of days later. The guy in the store couldn't figure out how to do it, and it took him about 3 hours on the phone with various techs to finally get it working. They ended up having to swap out the SIM card in the store.
Not sure if its the process that is tough, or if they just don't know what they are doing. Either way, I wouldn't recommend it if you can avoid it. If you really need to do it, it is possible, but its not as simple as just swapping out a SIM card like on AT&T.
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they didn't know what they were doing.
When I had data problems with my TB, I switched to my INC via the activate phone link on the "my account" web page. An hour later when I tried to return to the TB, I got a prompt for the phone's IMEI, then prompted for the SIM card's number.. It error-ed. After calling CS, the rep couldn't help, got TS on the line, they manually entered the SIM number to make it work...
So it appears switching away from the TB deactivated the SIM, to switch back, VZW's TS had to re-add or re-activate the SIM.
And as thetwiztidfreak said, they did need BOTH the IMEI and SIM numbers to re-activate the TB.
thetwiztidfreak said:
the id number for the sim card and the ESN for the phone both must be in the verizon system associated with your phone number or the device will not work.
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Correct but when you put the registered SIM in another LTE device it registers that handsets IMEI with your account. You can infact do a SIM swap with LTE, since your phone number is tied to the SIM putting the sim in another device effectively activates the phone on your account.
I should know, it's my job ;-)
It works the same way as GSM, but going from an LTE phone to a CDMA phone is a bit different, the SIM gets decactivated and becomes useless and if you want to switch back you need to go the a Verizon store for them to sell you out a new SIM for $0(some times old SIMs can be reactivated however there may b e issues with this). It's a PITA so I don't reccomend switching back and forth between CDMA and LTE devices unless you absolutely HAVE to.
chaoscentral said:
Correct but when you put the registered SIM in another LTE device it registers that handsets IMEI with your account. You can infact do a SIM swap with LTE, since your phone number is tied to the SIM putting the sim in another device effectively activates the phone on your account.
I should know, it's my job ;-)
It works the same way as GSM, but going from an LTE phone to a CDMA phone is a bit different, the SIM gets decactivated and becomes useless and if you want to switch back you need to go the a Verizon store for them to sell you out a new SIM for $0(some times old SIMs can be reactivated however there may b e issues with this). It's a PITA so I don't reccomend switching back and forth between CDMA and LTE devices unless you absolutely HAVE to.
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I can confirm that it is a royal pain in the ass to go to the vzw store to get a new sim...
I just got a replacement for my tbolt. I had 5 days to return the "defective" one. I bounced the SIM card back and forth between the two phones a dozen times trying to see which one got better 3G/4G reception. The rep told me to decide which one works better and send the other phone back. It didn't matter.

AirFire Mobile

So where i live we have another option for gsm networks called air fire mobile... I called at&t to get my unlock code after giving me my code they asked what my intentions were, i told them to switch networks. The rep then told me my inspire would not work on this other gsm network called airfire. I dont know if air fire is a national thing or what but in case not here is there web site. http://www.airfiremobile.com/
Well i went to airfire mobile and they said my phone would have to be unlocked so i had them put there sim card into my phone and nothing popped up for unrecognized sim card..... My g/f has a htc aria and she got the option to unlock sim she put the unlock code in she had received and it worked but her phone could not recognize air fire's network only there roaming service with is covered by at&t... is there something with HTC phones that will not allow us to use this network, or are there any steps we need to do once the new sim cards are in the phones like settings and apns numbers or anything? Please help looking to escape my raping by at&t each month lol
You should have no issues with ATT phones working on AirFire. Looks like they use the same bands as ATT. And maybe she was showing as roaming because she was actually roaming. There is only local coverage in wisconsin. This page shows everything you need to know except nowhere on the site does it say they offer 3G. I am guessing it is edge only.
http://www.airfiremobile.com/Support
thank you for you help, when i asked the lady if they offer 3g her response was we offer 2.5g lol im guessing that would be edge?? Also when i go Menu>settings>wireless and networks>mobile networks>Network operators: the only thing that comes up is at&t. This is with my at&t sim card in, but shouldnt it show airfire also? or does my phone need to be unlocked before it will show airfire?? so confusing lol
Is your phone sim unlocked? You said you got the code from ATT but never said if you were able to enter it sucessfully. Is your phone rooted? If yes then during the rooting process it will become sim unlocked. So if you phone happens to be sim unlocked then select "network operators" and do a search for your new network. And YES you have to have an AirMobile sim or all you will see is ATT with an ATT sim card.
Just in case you don't understand, you unlock the phone to use any simcard. You are not unlocking the sim card to use any carrier.
As far as data it is an ATT phone. It does not have the APN for AirFire Mobile. You will have to enter that yourself as a new APN.
yes my phone is rooted, i never knew that by rooting it unlocks the phone, maybe that would explain why when i put the airfire sim in the box never came up asking for the unlock code?
But even still when the g/f had the airfire sim in her aria and she unlocked her phone it showed airfire network but it was roaming.. and didn't show there home network, the rep at the store said it could be something within the hardware from htc??? and at&t told me my inspire wouldn't work on airfire because my phone was 4g phone.. which i dont see why a 4g phone cant come down to Edge network if thats what airfire is
Any ATT phone will be able to make calls and connect to data on AirFire's 2.5G system if thats what they call it.
Let's just say that the rep at the store should be selling shoes.
Agoattamer said:
Any ATT phone will be able to make calls and connect to data on AirFire's 2.5G system if thats what they call it.
Let's just say that the rep at the store should be selling shoes.
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Your right the guy is stupid. First the inspire can't connect to att 4g network that is not even 4g. As long as they are GSM based you are at least gonna get edge. I don't even want him selling me shoes lol

sim crash

i've looked through tons of threads and can't figure this out so i thought i'd ask. i rooted my friends galaxy s captivate 2.2 froyo and unlocked his sim flawless with one click. now the sim he has from his gophone says "sim crash" call support etc....when booting up. is a gophone sim not compatible? i've read on ONE thread out of 50 that it isn't, so what prepaid sim's can he use? straight talk and gophone's are the only one's with service in our rural area. i appreciate any help. thanks very much.
we just tried my verizon plan phone sim and it didn't work. i didn't even know verizon had a sim until that point.
It is saying so, that SIM card is crashed because your phone has not unlocked properly. Try to put another SIM or if not work get it unlocked properly but it is definitely a problem because you have not unlocked your phone properly.
Xaylon said:
i've looked through tons of threads and can't figure this out so i thought i'd ask. i rooted my friends galaxy s captivate 2.2 froyo and unlocked his sim flawless with one click. now the sim he has from his gophone says "sim crash" call support etc....when booting up. is a gophone sim not compatible? i've read on ONE thread out of 50 that it isn't, so what prepaid sim's can he use? straight talk and gophone's are the only one's with service in our rural area. i appreciate any help. thanks very much.
we just tried my verizon plan phone sim and it didn't work. i didn't even know verizon had a sim until that point.
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Ive only ran into the "sim crash" issue back when I wroked for att. Right before I stopped working there att started locking the sims for a set period for gophones that came with credit to cut loses from people getting the credit & reselling the phone etc. A new sim may resolve th issue.

AT&T Nexus S work on a foreign simcard without unlock?

Did you have to unlock the phone to do that?
I called AT&T and they said that they don't have the unlock code since they don't even sell the device, but that it works on sims outside the US. She seemed to imply that it won't work on tmobile but that if I go outside the US, and just put a sim in, it will work without me having to unlock the phone in anyway.
Can anyone verify this?
Thanks
dannypp said:
Did you have to unlock the phone to do that?
I called AT&T and they said that they don't have the unlock code since they don't even sell the device, but that it works on sims outside the US. She seemed to imply that it won't work on tmobile but that if I go outside the US, and just put a sim in, it will work without me having to unlock the phone in anyway.
Can anyone verify this?
Thanks
Click to expand...
Click to collapse
Most customer service representatives are pure idiots .... Nexus S is a Google phone , so it's factory unlocked to any SIM card you use with it(you may or may not get 3G on other networks depending on the other network 3G frequencies , and if the forgein network has 3G on 900/1900MHz it will have 3G on this Nexus S)..
Hope this helps..
Well I went to tmobile and the guy put in a sim into the phone and the phone got no reception nor did it seem to recognize the sim at all.
So it seems that it isn't unlocked.
I tried putting in this code: *#7465625#
Its supposed to tell you if the phone is unlocked or not, but nothing happens, it just says: Connection problem or invalid MMI code.
I don't need it to work on tmobile, but I do need it to work on foreign simcards. And I saw on other forums that for some people it worked on tmobile and others it didn't so there doesn't seem to be any clear answers.
dannypp said:
Well I went to tmobile and the guy put in a sim into the phone and the phone got no reception nor did it seem to recognize the sim at all.
So it seems that it isn't unlocked.
I tried putting in this code: *#7465625#
Its supposed to tell you if the phone is unlocked or not, but nothing happens, it just says: Connection problem or invalid MMI code.
I don't need it to work on tmobile, but I do need it to work on foreign simcards. And I saw on other forums that for some people it worked on tmobile and others it didn't so there doesn't seem to be any clear answers.
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you have another issue here , check your phone
Thanks for the response.
What do you mean by other issue and how should I be checking my phone?
In any case, I put in a simcard that my brother gave me which I believe is from Mozambique on a carrier Vodacom. It asked for the code of the sim when I put the phone is as always, and so I got in putting in 0000.
It then showed no connection to anything whatsoever, also as always.
Keep in mind I did have wifi on.
Then all of a sudden it asked me to update my phone and install something. So I just said yes and it updated and rebooted.
All of a sudden I have bars here and there and it recognizes that tmobile and AT&T are in the area. I also saw I think at the top of the notification bar when I pull down the notifications tab, it said Vodacom. Of course I get no reception whatsoever but that is expected, this sim was a gophone sim in Mozambique.
Does this mean that its unlocked if it is recognizing another sim, even though no confirmation of reception? I plan to try again with tmobile now and perhaps make sure I have wifi connection while doing so and leave it in for longer.
Thanks and please let me know if you have any thoughts.
what ROM you're on now?stock or costum one ? you also might consider a FULL phone wipe.because this might be caused by a difference between at&t apn or other Sim data and the other .check for that
I'm on stock 2.3 that the phone came with. Haven't messed with it at all.
So I assume you saying that if I want to switch to another sim, I should do full phone wipe then? so that the at&t apn doesn't confuse it?
IF it doesn't work with tmobile again, I will try taht, and I will also try to learn what an apn is.
Thanks for the help.
Might work or might not !!! backup all your data and apps first then use the shotgun method lol
But what I am sure of is that Nexus S phones are always unlocked and SIM free..

S7, APN Settings, and Prepaid

Hello, I just bought a verizon Samsung Galaxy s7. I am a net10 customer, so to use the phone i purchased the byop kit and inserted the verizon compatible chip and then i go to register the phone with net10, and it says it cant do it, to contact customer service. So I called them and they said that for some reason the imei wont register manually, and that i have to call verizon and see if it was locked. So i called verizon and they said according to the imei i gave them it isnt locked, and that verizon doesnt even lock 4g lte devices. but no matter what i do i cannot get the phone to register with imei. I have even tried strait talk. Another thing to note is that on the verizon website, the s7 isnt listed as compatible device for a byop plan.
So theres no one i can call to have anything unlocked, i cant get my money back from net10, after i called net10 customer service back and told them that verizon said it wasnt locked, net10 CS then stated that the phone wasnt compatible on their network.
A verizon tech said he sometimes has problems registering phone imei's. He said sometimes it goes through, and sometimes you have to keep trying. I really have no clue of what type of process is happening here...
So, i took out the verizon compatible sim, and put in the att/unlocked gsm device sim and then registered that through net10. it actually went through, I now have a phone number and i have basic data, but i cannot send or receive mms. I used the APN settings i found somewhere on the internet for ATT network as they are the only ones that work so far..
The other problem i have is that my phone says the sim isnt from verizon, which im assuming i can just flash the "u" version of the rom to take care of? But am i hoping there is a way to make my phone work in their network so that i can use the intended sim card.
So with all that said I have a couple questions.
1. Why wont my phones imei register on the carrier networks?
2. If i cant get it to register on their networks, is there any way to at least get my mms working?
I find it very strange that no one else has had this problem. I cant find any information as to why the s7's arent part of the byop yet.
Thanks in Advance!

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