this phone is supposed to support both GSM and WCDMA, but how come I can't use this phone in Japan that uses GSM network?
whenever I want to access GSM using the sim from my home country, it says something like "the SIM card does not allow to register to this network"
does anyone know what's going on??
thanks,
Dont take this as a smart alec response but is your phone locked to a network? Or is it unlocked?
Sent from my HTC Sensation Z710e using XDA Premium App
You have to select another service provider, apparently your home mobile phone company doesn't have any agreement with the network you want to select.
f.
Sent from the Dark Side using Sith mastery of the Force and a Sensation
karlsl said:
this phone is supposed to support both GSM and WCDMA, but how come I can't use this phone in Japan that uses GSM network?
whenever I want to access GSM using the sim from my home country, it says something like "the SIM card does not allow to register to this network"
does anyone know what's going on??
thanks,
Click to expand...
Click to collapse
Based on this:
http://www.gsmarena.com/network-bands.php3?sCountry=JAPAN
there's no GSM support in Japan. You need to be using the 3G 2100 UMTS band.
Also, based on that message it sounds like your provider doesn't have roaming in Japan, so you'll likely need a local SIM or use wifi. Unfortunately getting a local SIM isn't as easy for visitors to get in Japan as many other countries.
search the n1 forums for japanese sim info - i believe there are sim rentals
also call your carrier first to get the unlock code so the other sims will work
I had a similar issue with my visit to Punta Cana D.R.. Just got my sensation and I couldn't do anything with my phone. I called T-Mobile and they checked and I would have been able to use my phone IF I asked them to turn on international on my account (free). Go to your T-mobile account online and add that option, was told it was going to take 24hrs for it to be updated, dont know if you have to be in your Home network first for the SIM card update... new to T-Mobile and not really feeling the love from them.... Verizon was a rip off but at least I felt like I they kissed my ass for it..
Every network I have been on you have to call them and tell them you are going to be out of the country and you want to use your phone overseas. They will then enable your device to connect to whatever provider they have a partnership with. if you dont call and enable this your phone will not connect to the foreign networks. It will find them but not connect.
nodoby mentioned it by roaming with your phone COSTS a lot of money. so be careful if you don't want to have an heart-attack when you see the bill if i were you i would use internet calling. I think if you are on T-mobile they have a free internet caling feature.
sert89 said:
nodoby mentioned it by roaming with your phone COSTS a lot of money. so be careful if you don't want to have an heart-attack when you see the bill if i were you i would use internet calling. I think if you are on T-mobile they have a free internet caling feature.
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Click to collapse
This is true you can use internet calling from say japan to the US and you wont get dinged for long distance, however if you call japan numbers on the same wireless you pay just as if you were on the network.
Did you have to unlock the phone to do that?
I called AT&T and they said that they don't have the unlock code since they don't even sell the device, but that it works on sims outside the US. She seemed to imply that it won't work on tmobile but that if I go outside the US, and just put a sim in, it will work without me having to unlock the phone in anyway.
Can anyone verify this?
Thanks
dannypp said:
Did you have to unlock the phone to do that?
I called AT&T and they said that they don't have the unlock code since they don't even sell the device, but that it works on sims outside the US. She seemed to imply that it won't work on tmobile but that if I go outside the US, and just put a sim in, it will work without me having to unlock the phone in anyway.
Can anyone verify this?
Thanks
Click to expand...
Click to collapse
Most customer service representatives are pure idiots .... Nexus S is a Google phone , so it's factory unlocked to any SIM card you use with it(you may or may not get 3G on other networks depending on the other network 3G frequencies , and if the forgein network has 3G on 900/1900MHz it will have 3G on this Nexus S)..
Hope this helps..
Well I went to tmobile and the guy put in a sim into the phone and the phone got no reception nor did it seem to recognize the sim at all.
So it seems that it isn't unlocked.
I tried putting in this code: *#7465625#
Its supposed to tell you if the phone is unlocked or not, but nothing happens, it just says: Connection problem or invalid MMI code.
I don't need it to work on tmobile, but I do need it to work on foreign simcards. And I saw on other forums that for some people it worked on tmobile and others it didn't so there doesn't seem to be any clear answers.
dannypp said:
Well I went to tmobile and the guy put in a sim into the phone and the phone got no reception nor did it seem to recognize the sim at all.
So it seems that it isn't unlocked.
I tried putting in this code: *#7465625#
Its supposed to tell you if the phone is unlocked or not, but nothing happens, it just says: Connection problem or invalid MMI code.
I don't need it to work on tmobile, but I do need it to work on foreign simcards. And I saw on other forums that for some people it worked on tmobile and others it didn't so there doesn't seem to be any clear answers.
Click to expand...
Click to collapse
you have another issue here , check your phone
Thanks for the response.
What do you mean by other issue and how should I be checking my phone?
In any case, I put in a simcard that my brother gave me which I believe is from Mozambique on a carrier Vodacom. It asked for the code of the sim when I put the phone is as always, and so I got in putting in 0000.
It then showed no connection to anything whatsoever, also as always.
Keep in mind I did have wifi on.
Then all of a sudden it asked me to update my phone and install something. So I just said yes and it updated and rebooted.
All of a sudden I have bars here and there and it recognizes that tmobile and AT&T are in the area. I also saw I think at the top of the notification bar when I pull down the notifications tab, it said Vodacom. Of course I get no reception whatsoever but that is expected, this sim was a gophone sim in Mozambique.
Does this mean that its unlocked if it is recognizing another sim, even though no confirmation of reception? I plan to try again with tmobile now and perhaps make sure I have wifi connection while doing so and leave it in for longer.
Thanks and please let me know if you have any thoughts.
what ROM you're on now?stock or costum one ? you also might consider a FULL phone wipe.because this might be caused by a difference between at&t apn or other Sim data and the other .check for that
I'm on stock 2.3 that the phone came with. Haven't messed with it at all.
So I assume you saying that if I want to switch to another sim, I should do full phone wipe then? so that the at&t apn doesn't confuse it?
IF it doesn't work with tmobile again, I will try taht, and I will also try to learn what an apn is.
Thanks for the help.
Might work or might not !!! backup all your data and apps first then use the shotgun method lol
But what I am sure of is that Nexus S phones are always unlocked and SIM free..
I am by far no where near the caliber of technology that lie within this web site, however, I am simply trying to get some direction regarding my S3.
I purchased it from Verizon-2 yrs ago, contract expired 7/8/13; did not renew. I went with Consumer Cellular (more fitting for the older generation) but my S3 WON'T WORK ON THEIR NETWORK!
I have spent the last 3 weeks doing research on this phone to see if it can be 'unlocked' to work with a another carrier. The phone is like brand new and I don't want to get rid of it, I'd prefer to use it with the new carrier.
Is there anyone who can give me some direction to this issue? Can the phone infact be "unlocked' to work with Consumer, it has the Verizon SIM card in it, I was able to root it, successfully, now if I can just get it unlocked. Had to purchase another phone so that I would not be without phone service while I work on trying to get this one unlocked.
I've been told it can't because Verizon is a CDMA carrier and Consumer is a GSM..if this in fact true than I've no options but to sell the phone.
I do have "Preferred Network Mode' and it gives me the following options, Global, LTE/CDMA & GSM/UMTS.
Any help, directions or information would be greatly appreciated. With my thanks to all those who have taken the time to read this post.
Southern66 said:
I am by far no where near the caliber of technology that lie within this web site, however, I am simply trying to get some direction regarding my S3.
I purchased it from Verizon-2 yrs ago, contract expired 7/8/13; did not renew. I went with Consumer Cellular (more fitting for the older generation) but my S3 WON'T WORK ON THEIR NETWORK!
I have spent the last 3 weeks doing research on this phone to see if it can be 'unlocked' to work with a another carrier. The phone is like brand new and I don't want to get rid of it, I'd prefer to use it with the new carrier.
Is there anyone who can give me some direction to this issue? Can the phone infact be "unlocked' to work with Consumer, it has the Verizon SIM card in it, I was able to root it, successfully, now if I can just get it unlocked. Had to purchase another phone so that I would not be without phone service while I work on trying to get this one unlocked.
I've been told it can't because Verizon is a CDMA carrier and Consumer is a GSM..if this in fact true than I've no options but to sell the phone.
I do have "Preferred Network Mode' and it gives me the following options, Global, LTE/CDMA & GSM/UMTS.
Any help, directions or information would be greatly appreciated. With my thanks to all those who have taken the time to read this post.
Click to expand...
Click to collapse
How did you get this phone 2 years ago? It barely came out a little more than a year ago.
Next, you can unlock it, but only if you pay for the full retail for the phone and then contact Verizon about what you want to do and then get an unlock code. After that, you're going to need a SIM card from Consumer Cellular.
There shouldn't be a problem with radio frequencies since the Verizon GS3 is a global phone. So the SIM card should work after you get it set up.
If I'm wrong in some aspect, someone feel free to correct me.
sent from my Infected Bonestock GS3
david_hume said:
How did you get this phone 2 years ago? It barely came out a little more than a year ago.
Next, you can unlock it, but only if you pay for the full retail for the phone and then contact Verizon about what you want to do and then get an unlock code. After that, you're going to need a SIM card from Consumer Cellular.
There shouldn't be a problem with radio frequencies since the Verizon GS3 is a global phone. So the SIM card should work after you get it set up.
If I'm wrong in some aspect, someone feel free to correct me.
sent from my Infected Bonestock GS3
Click to expand...
Click to collapse
In regards to Unlocking the phone, the phone is unlocked out of the box, you just pop in your sim and select GSM mode! you have to set the APN for DATA yourself tho!
Galaxy s3 sCH-I535
david_hume said:
How did you get this phone 2 years ago? It barely came out a little more than a year ago.
Next, you can unlock it, but only if you pay for the full retail for the phone and then contact Verizon about what you want to do and then get an unlock code. After that, you're going to need a SIM card from Consumer Cellular.
There shouldn't be a problem with radio frequencies since the Verizon GS3 is a global phone. So the SIM card should work after you get it set up.
If I'm wrong in some aspect, someone feel free to correct me.
sent from my Infected Bonestock GS3
Click to expand...
Click to collapse
Hi:
I do not recall the date of purchase but know that when I purchased it I had to sign for a 2 yr contract with Verizon..that contract was up July 8,2013.
That is not important, what is important is to find out if in fact the phone can be unlocked, VERIZON swears it is unlocked so they are not going to be of any use to me to get their help. It is up to me to find someone who can unlock this phone via a cable. The code places I have contacted can't come up with a code, they have instructed me that it needs to be done with a cable.
As I stated, I am simply trying to get the phone unlocked to use on Consumer Celluar, of which I am already a memeber and have the SIM card activated on another SAMSUNG phone of which I had to buy.
I do not have to buy the phone outright, as the phone is paid for, thus the 2 yr contract. the phone is mine, but as long as it is in the state it is now, I can only use it on VERIZON.
The I535 has a sim card in it from Verizon, when I take out the Verizon SIM card and put in the Consumer SIM card I get the message, "this is a non verizon SIM card.
I am researching this everyday to find out if IT CAN BE UNLOCKED, AND #2 WHO CAN I GET TO UNLOCK IT? Verizon went so far as to tell me that all the person needs is a USB cable and PC...how true this is, I don't know.
Thank You
Southern66 said:
Hi:
I do not recall the date of purchase but know that when I purchased it I had to sign for a 2 yr contract with Verizon..that contract was up July 8,2013.
That is not important, what is important is to find out if in fact the phone can be unlocked, VERIZON swears it is unlocked so they are not going to be of any use to me to get their help. It is up to me to find someone who can unlock this phone via a cable. The code places I have contacted can't come up with a code, they have instructed me that it needs to be done with a cable.
As I stated, I am simply trying to get the phone unlocked to use on Consumer Celluar, of which I am already a memeber and have the SIM card activated on another SAMSUNG phone of which I had to buy.
I do not have to buy the phone outright, as the phone is paid for, thus the 2 yr contract. the phone is mine, but as long as it is in the state it is now, I can only use it on VERIZON.
The I535 has a sim card in it from Verizon, when I take out the Verizon SIM card and put in the Consumer SIM card I get the message, "this is a non verizon SIM card.
I am researching this everyday to find out if IT CAN BE UNLOCKED, AND #2 WHO CAN I GET TO UNLOCK IT? Verizon went so far as to tell me that all the person needs is a USB cable and PC...how true this is, I don't know.
Thank You
Click to expand...
Click to collapse
Verizon is right by saying its unlocked, and thats the most anyone can help you, if you are going to try unlocking the phone by cable, you might as well throw money down the drain! and 2 you need to update to the MF1 software! as MB1 and MD3 would tell you its non verizon sim card, but even on that update if you put the phone in GSM mode in Network settings the phone should work fine for calling and texting!
having the same issue, if you find out anything will you please let me know how to do this too. i would greatly appriciate it
SIM
Did you get the free Consumer Cellular SIM yet? Your post said you have rooted and have the Verizon SIM, and you can't get on CC network without their SIM card.
The phone is already "unlocked" for global/GSM use with the JB update, so you should be able to just pop in a SIM card from CC and change settings (they should provide you with this info).
A lot of ppl are saying the Verizon GS3 is already unlocked, but when i pop in my metro pcs sim card and switch network to cdma, nothing happens. What would I have to do to make it work with this metro carrier?
No Data, No Voice, No SMS
Hi. Im also having the same issue. I have a Verizon GS3 that was originally running 4.0.4, VRALHE. I rooted, updated the baseband to MF1, and installed RLS16 of Hyperdrive, so I now am on 4.1.2. I have the option to go GSM or Global, but when I put in my MetroPCS sim, I get nothing. It prompts me for Global, but I cant make calls or send sms. I also put in the APN and no data as well. Anyone know whatbI should do next? I have an IMEI, it doesnt appear to be lost, and I have tried the phone info app, as well as trying to go through the secret menu, the network lock menu is blank.
Hey, I got the same problem, and considering how it's been a while since the last post I wonder if there is any new news on this front. Thanx!
P.s: It came preinstalled with 4.3 stock, not rooted yet. I have the option to instal 4.4.2 via Kies {PDA:NE1 / PHONE:NE1 / CSC:NE1 (VZW)}.
Update here:
I digged into some settings and found that switching it into either Global or GSM seems to make the phone capable of voice calls.
Idk about 3G, I did manually type in the APN settings, but I never use anything other than wifi because internet here is expensive unless you go with one of their plans.
So if you haven't tried it, on 4.3 go to settings, under wireless and networks select 'More Settings', Mobile Networks, Network Mode.
Worked for me, although I still get "Non-Verizon SIM" in the notifications bar and it looks like my signal is a bit weaker than before. But still works.
guys you are wrong
guys there is no way metropcs, Boost mobile or sprint networks Work cause these are CDMA carriers and verizon and the other CDMA Carriers has a different activation way on Verizon smartphones the GSM module(gsm networks as well) come unlocked for foreigner carriers even the GSM US carriers(AT&T or TMOBILE) sometimes doesnt work hope that info help
Hello, I just bought a verizon Samsung Galaxy s7. I am a net10 customer, so to use the phone i purchased the byop kit and inserted the verizon compatible chip and then i go to register the phone with net10, and it says it cant do it, to contact customer service. So I called them and they said that for some reason the imei wont register manually, and that i have to call verizon and see if it was locked. So i called verizon and they said according to the imei i gave them it isnt locked, and that verizon doesnt even lock 4g lte devices. but no matter what i do i cannot get the phone to register with imei. I have even tried strait talk. Another thing to note is that on the verizon website, the s7 isnt listed as compatible device for a byop plan.
So theres no one i can call to have anything unlocked, i cant get my money back from net10, after i called net10 customer service back and told them that verizon said it wasnt locked, net10 CS then stated that the phone wasnt compatible on their network.
A verizon tech said he sometimes has problems registering phone imei's. He said sometimes it goes through, and sometimes you have to keep trying. I really have no clue of what type of process is happening here...
So, i took out the verizon compatible sim, and put in the att/unlocked gsm device sim and then registered that through net10. it actually went through, I now have a phone number and i have basic data, but i cannot send or receive mms. I used the APN settings i found somewhere on the internet for ATT network as they are the only ones that work so far..
The other problem i have is that my phone says the sim isnt from verizon, which im assuming i can just flash the "u" version of the rom to take care of? But am i hoping there is a way to make my phone work in their network so that i can use the intended sim card.
So with all that said I have a couple questions.
1. Why wont my phones imei register on the carrier networks?
2. If i cant get it to register on their networks, is there any way to at least get my mms working?
I find it very strange that no one else has had this problem. I cant find any information as to why the s7's arent part of the byop yet.
Thanks in Advance!
So this is kind of weird, I recently received a sim card for my E-5, It's a second hand phone that I bought ebay "Unlocked", I used it for a few years with a provider on the Sprint Network, now T-mobile, nothing owed free and clear. My current carrier is telling me based on the fact that the APN are greyed out and same for network controllers with the sim card inserted that the phone has "network restrictions" meaning it's locked to the last network which would be Sprint, I can confirm that since I still have the old sim card and it says sprint on it and when it's inserted there is a signal just no network. I contacted the previous provider and they said I need to contact Sprint to get it unlocked, Sprint has the most stringent requirements to unlock, the tech support at my current provider said I could also do a factory reset and that should remove the network restriction, but I don't want to do a reset if it doesn't work and I have a feeling that's BS. So my question is what's the best way to make my phone work on any network, do I need to root it and than debrand it? I'm a total newb to this part of phone modding, so if someone can point me in the right direction I would appreciate it as I have been without cell service for a couple of months now since I lost my other phone. Thanks